Is parking available at the property?

Yes, free self-parking is available on-site. Parking is limited.

Does the property allow pets?

Yes, pets are allowed with a pet fee of USD 25 per pet per night, and a pet deposit of USD 100 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is at 11:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What is the location of the property in relation to key landmarks?

The hotel is located in the business district of Greenville, within a 10-minute drive of Haywood Mall and Bob Jones University. It is approximately 6.7 miles from BMW Zentrum and 7.7 miles from Greenville Convention Center.

What are the policies for guests staying with children?

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Greenville Pelham Inn, Greenville

What guests think

At Greenville Pelham Inn by IHG, travelers frequently praise the friendly, helpful staff and convenient location near the airport and restaurants, while noting mixed room comfort, noticeable noise from thin walls or freeway traffic, and an aging property.

Rooms are basic; some feel spacious and the internet works well for work, but several guests mention uncomfortable beds and occasional issues like broken TVs, squeaky frames, or malfunctioning appliances. Cleanliness ranges from spotless to reports of strong odors, mildew, or pests, and some noted lingering smoke smells despite nonsmoking rooms. Breakfast was unavailable during some stays, but there are many dining options within walking distance. Overall, expect a simple, convenient stay with service-forward staff but variable quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Older property with areas needing updates; a few guests noted construction and isolated maintenance disruptions.

Related guest reviews

8

Celia

15 Jun 2025

·

Stayed 2 nights

Clean room, very spacious and very polite staff. Advertisement said pool, but there was no pool on the property.

4

Shawn

23 Jun 2025

·

Stayed 4 nights

Power was out first night, door lock didn't work properly. Told them about it, they did NOT fix it

6

Andre

12 Aug 2025

·

Stayed 2 nights

I came here for a work function. I left for my meeting and when I got back my key wouldn’t work. The guy at the counter told me I had to pay another day because I was suppose to check out. Showed him my receipt and itinerary and he looked some stuff up and said I was correct. Didn’t enjoy his attitude when I told him I couldn’t get into my room. Wouldn’t stay here again but it is close to the airport and freeway. Old building but water was hot and air conditioner works even though you can’t set it too low.

6

Jenny

28 Feb 2026

·

Stayed 2 nights

The room was in good condition. The facilities in general, however, were under construction.

6

Don

25 Oct 2024

·

Stayed 1 night

Understaffed front desk. Room needed updating, except bath was updated.

8

Jane

28 Jul 2025

·

Stayed 3 nights

The toilet seat wasnt secure and when I asked for it to be fixed they didn't bother. The motel was close to the convention center which was nice. The property could be updated.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean or spotless rooms, but several report odors (smoke, chemical, mildew) and pests; housekeeping quality appears inconsistent.

Related guest reviews

8

geng

23 Feb 2025

·

Stayed 1 night

Room has strong cleaning liquid smell.

4

nicholas

29 Jun 2025

·

Stayed 4 nights

Reviews and pictures were not true hallway rugs were filthy and the property stank of cigarette smoke

2

Bradley

3 Jul 2024

·

Stayed 1 night

Found a bug when I woke up, bed was uncomfortable, and it was supposed to be a non smoking room but smelled really strong on smoke, I told them about the bug in the morning when checking out but the front task people did not seem to care,

10

Cathryn

5 Sept 2025

·

Stayed 1 night

Good price and overall clean. Staff is friendly and helpful and pleasant to talk to.

4

Tiffany

15 Jun 2025

·

Stayed 2 nights

The room I stayed in was not cleaned. There were dead roaches on the floor and a live one in my bed. I had to go to the front twice for a plunger as the slightest amount of toilet paper clogged up the toilet

6

Jasmine

17 Nov 2024

·

Stayed 5 nights

Room was not very clean. Smelled mildewy. Beds felt old.

10

Belinda

28 Apr 2025

·

Stayed 1 night

Eveything was clean. Staff was very fry.

10

Marcus

22 Dec 2025

·

Stayed 1 night

Spotless and very very friendly staff both shifts.

8

Arthur

16 Apr 2025

·

Stayed 1 night

There was a bed bug.

8

Marcus

21 Nov 2025

·

Stayed 1 night

Basic, clean, courteous staff, and great location

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and sometimes spacious, with Wi‑Fi reported as reliable for work. Comfort varies, with multiple mentions of uncomfortable or aging beds and occasional equipment failures (broken TV, squeaky bedframe, nonworking microwave).

Related guest reviews

2

Melissa

12 Oct 2025

·

Stayed 1 night

Our TV was broken. Our bedframe was sharp and I cut myself on it and bled on the sheets. I had to get bandaids from the front desk. We checked out at 8pm the day we checked in.

8

pamela

22 Apr 2025

·

Stayed 1 night

Very helpful check in staff - the gentleman let me view 3 rooms so I could find one that wasnt noisy. Please note, this property is adjacent to a freeway so pick a room away from the noise. Disappointed the breakfast wasnt included, I was told it wasnt available at this time. very close to airport.

6

Theotis

22 Aug 2025

·

Stayed 1 night

Beds very uncomfortable

6

Ayesha

19 Jan 2025

·

Stayed 2 nights

Box spring on bed was leaning to one side and could not be comfortable in bed

6

Marika

15 Dec 2024

·

Stayed 1 night

Microwave didn’t work

6

Steve

10 Nov 2025

·

Stayed 2 nights

Helpful staff -walls and floors thin very noisy- loud

4

Royce

18 Nov 2024

·

Stayed 1 night

Bed was awful

6

Jeff

24 Jun 2024

·

Stayed 2 nights

1. My mattress would sink. It needs to be replaced. Room 104. 2. Walls are thin. The neighbors were banging. Condom wasn't used.

6

Don

25 Oct 2024

·

Stayed 1 night

Understaffed front desk. Room needed updating, except bath was updated.

10

Roy

4 Nov 2025

·

Stayed 1 night

Great location and room size. Internet was great for work related needs. Great hotel staff also

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and efficient, with quick check‑ins and prompt handling of disturbances. Some reviews cite unwelcoming attitudes, understaffing, or unresolved maintenance requests.

Related guest reviews

10

Marybeth

11 Feb 2024

·

Stayed 1 night

We had a Great experience at this hotel. We were treated Exceptionally well by Mr. Andy and he went above and beyond to make our stay as comfortable as possible. We’ll definitely come here again the next time we travel to Greenville.

8

pamela

22 Apr 2025

·

Stayed 1 night

Very helpful check in staff - the gentleman let me view 3 rooms so I could find one that wasnt noisy. Please note, this property is adjacent to a freeway so pick a room away from the noise. Disappointed the breakfast wasnt included, I was told it wasnt available at this time. very close to airport.

10

Cathryn

5 Sept 2025

·

Stayed 1 night

Good price and overall clean. Staff is friendly and helpful and pleasant to talk to.

4

Shawn

23 Jun 2025

·

Stayed 4 nights

Power was out first night, door lock didn't work properly. Told them about it, they did NOT fix it

10

Nicholas

11 Jan 2026

·

Stayed 1 night

The customer service was awesome love staying there

10

Marcus

22 Dec 2025

·

Stayed 1 night

Spotless and very very friendly staff both shifts.

6

Andre

12 Aug 2025

·

Stayed 2 nights

I came here for a work function. I left for my meeting and when I got back my key wouldn’t work. The guy at the counter told me I had to pay another day because I was suppose to check out. Showed him my receipt and itinerary and he looked some stuff up and said I was correct. Didn’t enjoy his attitude when I told him I couldn’t get into my room. Wouldn’t stay here again but it is close to the airport and freeway. Old building but water was hot and air conditioner works even though you can’t set it too low.

10

Chana

19 May 2025

·

Stayed 2 nights

Customer service was excellent as well as rooms, no bed bugs and no smelly odors

10

Lisa

14 Jan 2024

·

Stayed 2 nights

We did have to ask the front desk to ask the room next door to quiet down, but they handled it quickly and professionally

8

Jane

28 Jul 2025

·

Stayed 3 nights

The toilet seat wasnt secure and when I asked for it to be fixed they didn't bother. The motel was close to the convention center which was nice. The property could be updated.

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AI-generated summary based on recent guest reviews

Location

Very convenient to the airport and highways with many restaurants nearby. Access can be tricky amid busy traffic, and proximity to the freeway can contribute to noise.

Related guest reviews

8

pamela

22 Apr 2025

·

Stayed 1 night

Very helpful check in staff - the gentleman let me view 3 rooms so I could find one that wasnt noisy. Please note, this property is adjacent to a freeway so pick a room away from the noise. Disappointed the breakfast wasnt included, I was told it wasnt available at this time. very close to airport.

10

Madison

13 May 2024

·

Stayed 1 night

The hotel is perfectly placed! It’s right in the middle of a few good places to eat! The hotel was nice and clean throughout the building! Will stay here again!

10

Lanise

19 Feb 2025

·

Stayed 1 night

Close to several dining and amenities

8

Jamesia

11 Oct 2024

·

Stayed 3 nights

Overall, a good experience. The only thing I didn’t really like was that the hotel is placed at such a busy spot. It was challenging to get in and out during peak time, but that is expected for that area. The staff was quick and helpful.

10

JIMMY E

25 Nov 2025

·

Stayed 1 night

Check in was quick and simple. There are several dining options within walking distance of the hotel.

10

Brenda

14 Nov 2024

·

Stayed 2 nights

The property was nice inside. I loved the walk in shower since I have trouble climbing over into bathtubs. It is directly off the interstate and you have to get into the left lane and wait for the traffic to slow down so I could pull junto the property. Plenty of eateries in the vicinity.

8

Marcus

21 Nov 2025

·

Stayed 1 night

Basic, clean, courteous staff, and great location

8

Jens

25 May 2023

·

Stayed 2 nights

Preiswerte Unterkunft direkt am Highway für Durchreisende, sehr viele Restaurants in der unmittelbaren Umgebung

8

Jane

12 May 2024

·

Stayed 1 night

Convenient to the airport

10

Roy

4 Nov 2025

·

Stayed 1 night

Great location and room size. Internet was great for work related needs. Great hotel staff also

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AI-generated summary based on recent guest reviews

Dining

On‑site breakfast was unavailable during some stays. Guests point to numerous dining options within walking distance.

Related guest reviews

8

pamela

22 Apr 2025

·

Stayed 1 night

Very helpful check in staff - the gentleman let me view 3 rooms so I could find one that wasnt noisy. Please note, this property is adjacent to a freeway so pick a room away from the noise. Disappointed the breakfast wasnt included, I was told it wasnt available at this time. very close to airport.

10

Madison

13 May 2024

·

Stayed 1 night

The hotel is perfectly placed! It’s right in the middle of a few good places to eat! The hotel was nice and clean throughout the building! Will stay here again!

10

Lanise

19 Feb 2025

·

Stayed 1 night

Close to several dining and amenities

10

JIMMY E

25 Nov 2025

·

Stayed 1 night

Check in was quick and simple. There are several dining options within walking distance of the hotel.

10

Brenda

14 Nov 2024

·

Stayed 2 nights

The property was nice inside. I loved the walk in shower since I have trouble climbing over into bathtubs. It is directly off the interstate and you have to get into the left lane and wait for the traffic to slow down so I could pull junto the property. Plenty of eateries in the vicinity.

8

Jens

25 May 2023

·

Stayed 2 nights

Preiswerte Unterkunft direkt am Highway für Durchreisende, sehr viele Restaurants in der unmittelbaren Umgebung

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $97	17 $109
18 $72	19 $77	20 $83	21 $87	22 $76	23 $92	24 $97
25 $67	26 $74	27 $74	28 $76	29 $76	30 $89	31 $80

Su	Mo	Tu	We	Th	Fr	Sa
1 $63	2 $74	3 $77	4 $76	5 $77	6 $85	7 $89
8 $65	9 $75	10 $75	11 $76	12 $70	13 $83	14 $74
15 $56	16 $63	17 $64	18 $64	19 $68	20 $78	21 $75
22 $60	23 $60	24 $64	25 $60	26 $64	27 $84	28 $84
29 $54	30 $63

Garner Hotel Greenville East by IHG

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room

Standard Room, 2 Queen Beds, Roll-In Shower (Mobility Accessible)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Roll-In Shower (Mobility Accessible)

Suite, 1 King Bed

Standard Room, 1 King Bed

Guest reviews of Garner Hotel Greenville East by IHG

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Garner Hotel Greenville East by IHG

Prices for upcoming dates