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Mercure Norwich Hotel - Room
Mercure Norwich Hotel - Room
Mercure Norwich Hotel - Reception
Mercure Norwich Hotel - Restaurant

Mercure Norwich Hotel

Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Non-Smoking Rooms

  • Room Service

  • Housekeeping

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Property description

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services. Additional amenities at this hotel include a television in a common area and a banquet hall.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Mercure Norwich Hotel, guests frequently praise the friendly, helpful staff, ample free parking, and generally clean, comfortable rooms, while noting that the building and decor feel dated and some facilities and dining experiences can be inconsistent.

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Facilities

Mixed

Cleanliness

Clean

Rooms

Dated

Service

Friendly

Location

Convenient

Dining

Inconsistent

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4

Adam

IAN-logo

3 weeks ago

·

Stayed 1 night

The hotel is old and tired, ready for a much-needed refit however the staff were very friendly.
The hotel is old and tired, ready for a much-needed refit however the staff were very friendly.
6

Iain

IAN-logo

4 weeks ago

·

Stayed 1 night

Staff were all lovely, but the hotel is like walking back into the 90’s. It was so dated, the pool/sauna/steam room haven’t reopened post covid and it just felt really neglected. Not what I’d usually expect from a Mercure
Staff were all lovely, but the hotel is like walking back into the 90’s. It was so dated, the pool/sauna/steam room haven’t reopened post covid and it just felt really neglected. Not what I’d usually expect from a Mercure
8

Graham

IAN-logo

Apr 19, 2026

·

Stayed 1 night

We arrived early at the hotel but fortunately for us our room was ready and available so we were able to access early. The staff on desk the were very helpfull and were able to provide us with additional teabags as requested. The room we had was an accessible room, it was very clean and tidy. There was air con in the room, only issue we had was that the temperature had been preset with no control to adjust. Breakfast was buffet style, help yourself. There was a very good selection available with a variety of teas and coffees from a coffee machine. We opted for a cooked breakfast which wasn't piping hot, but we find this is normally the case for breakfasts warmed under the counter. Other items included cereals, fruit, yogurts and pastries. We booked the hotel for an event that we attended there that evening. The hotel is dated but overall we enjoyed our stay.
We arrived early at the hotel but fortunately for us our room was ready and available so we were able to access early. The staff on desk the were very helpfull and were able to provide us with additional teabags as requested. The room we had was an accessible room, it was very clean and tidy. There was air con in the room, only issue we had was that the temperature had been preset with no control to adjust. Breakfast was buffet style, help yourself. There was a very good selection available with a variety of teas and coffees from a coffee machine. We opted for a cooked breakfast which wasn't piping hot, but we find this is normally the case for breakfasts warmed under the counter. Other items included cereals, fruit, yogurts and pastries. We booked the hotel for an event that we attended there that evening. The hotel is dated but overall we enjoyed our stay.
8

Angela

IAN-logo

Apr 12, 2026

·

Stayed 1 night

Good hotel some of the areas could do with a spruce up looks tired in places. The staff are all very friendly helpful and polite. Breakfast was excellent with food variety.
Good hotel some of the areas could do with a spruce up looks tired in places. The staff are all very friendly helpful and polite. Breakfast was excellent with food variety.
8

Andrew

IAN-logo

Feb 11, 2026

·

Stayed 2 nights

The room was clean and warm The breakfast was good ) buffet style) Staff helpful But the hotel is old and tired carpets etc need replacing couldn’t see a lift anywhere if you had needed one
The room was clean and warm The breakfast was good ) buffet style) Staff helpful But the hotel is old and tired carpets etc need replacing couldn’t see a lift anywhere if you had needed one
121 To 131 Boundary Rd, Norwich, England, United Kingdom

Location

With a stay at Mercure Norwich Hotel in Norwich, you'll be in the business district, within a 5-minute drive of Norfolk Broads and Hellesdon Hospital. This hotel is 1.1 mi (1.8 km) from Anderson's Meadow and 1.3 mi (2 km) from Wensum Park.

Hellesdon Hospital(1 miles)

Anderson's Meadow(1.1 miles)

Catton Park(1.3 miles)

Wensum Park(1.3 miles)

Magdalen Street(2 miles)

Norfolk Broads(2 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site. However, parking is limited.

A buffet breakfast is available for a fee of approximately GBP 17.95 per person. It is served on weekdays from 5:00 AM to 9:30 AM and on weekends from 5:00 AM to 10:30 AM.

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, airport shuttle services are available. Guests can arrange the transfer, but specific pricing details are not provided.

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility features are not provided.

The hotel is situated in Norwich's business district, just a 5-minute drive from Norfolk Broads and the University of East Anglia. It is approximately 0.3 miles from David Lloyd Leisure and 1.1 miles from Hellesdon Hospital.

Yes, the property features a swimming pool, although specific details about the type (indoor/outdoor) and operational hours are not provided.

Children are allowed at the property. The minimum age for children to stay for free is not specified.

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