Best Western Annesley House Hotel
$120
/ night
Avg. for October
Prices for Best Western Annesley House Hotel
Select dates to see prices and availability
$120
/ night
Avg. for October
Monthly average prices
Nightly prices at Best Western Annesley House Hotel average $112 in January, the cheapest month, and $138 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $112 |
| February | $124 |
| March | $125 |
| April | $126 |
| May | $130 |
| June | $131 |
| July | $138 |
| August | $126 |
| September | $132 |
| October | $120 |
| November | $117 |
| December | $118 |
J
F
M
A
M
J
J
A
S
Oct · $120
O
N
D
Most expensive: July (~$138)
Cheapest: January (~$112)
About this property
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Business amenities
Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. Self parking (subject to charges) is available onsite.
Dining
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Rooms
Stay in one of 31 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Best Western Annesley House Hotel, you'll be centrally located in Norwich, within a 10-minute drive of University of East Anglia and Surrey House. This hotel is 0.6 mi (1 km) from Castle Green and 0.8 mi (1.3 km) from St John the Baptist Cathedral.
What's nearby
Surrey House(0.5 miles)
Chapelfield Gardens(0.5 miles)
Norwich Theatre Royal(0.6 miles)
St Peter Mancroft(0.6 miles)
Second Air Division Memorial Library(0.6 miles)
The Forum(0.6 miles)
Castle Green(0.7 miles)
Norwich City Hall(0.7 miles)
Market Place(0.7 miles)
St John the Baptist Cathedral(0.7 miles)
Binham Priory(0.7 miles)
St Giles Church(0.7 miles)
Norwich Guildhall(0.7 miles)
Museum of Norwich at the Bridewell(0.8 miles)
Saint John the Baptist(0.8 miles)
The preferred airport for Best Western Annesley House Hotel is Norwich (NWI-Norwich Intl.)(4.3 miles)
Parking
Restaurant
Non-Smoking Rooms
Dry Cleaning
Housekeeping
Garden
Location
6 Newmarket Road, Norwich, England, United Kingdom
Surrey House (0.5 miles)
Chapelfield Gardens (0.5 miles)
Norwich Theatre Royal (0.6 miles)
St Peter Mancroft (0.6 miles)
Second Air Division Memorial Library (0.6 miles)
The Forum (0.6 miles)
Room options
4
Executive Room, 1 Twin Bed
1 Twin Bed
194 ft²
HeatingWi-Fi (Free)Private Bathroom
4
Comfort Room, 1 Twin Bed
1 Twin Bed
108 ft²
HeatingWi-Fi (Free)Private Bathroom
4
Standard Room, 1 Double Bed
1 Full Bed
Sleeps 2
194 ft²
HeatingWi-Fi (Free)Kitchen
5
Comfort Room, 1 Double Bed
1 Full Bed
Sleeps 2
161 ft²
HeatingWi-Fi (Free)Private Bathroom
4
Comfort Room, 2 Twin Beds
2 Twin Beds
Sleeps 2
161 ft²
HeatingWi-Fi (Free)Private Bathroom
6
Executive Room, 1 Double Bed
1 Full Bed
Sleeps 2
194 ft²
HeatingWi-Fi (Free)Private Bathroom
Guest reviews of Best Western Annesley House Hotel
8.8
Fabulous
Based on 1,096 verified reviews
Who stays here?
Business
25%
Couple
48%
Family
9%
Group
8%
Solo
8%
What guests think
AI-generated summary based on recent guest reviews
At Best Western Annesley House Hotel, travellers praise the friendly, welcoming staff, clean and comfortable rooms, and a convenient walk-to-the-centre location with on-site parking and EV charging that many find handy.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
What guests think
At Best Western Annesley House Hotel, travellers praise the friendly, welcoming staff, clean and comfortable rooms, and a convenient walk-to-the-centre location with on-site parking and EV charging that many find handy.
The property spans character buildings with pleasant lounge/bar areas and gardens, and generally provides a quiet, relaxing stay. Rooms are usually comfortable but vary in size and layout; some are dated or have shower-over-bath setups, occasional creaky-floor or neighbour noise, and several reviews note hot nights and no air conditioning. Breakfast earns consistent praise, while dinner service is limited or can end early; a few reports mention parking charges, a missed room service, or an isolated maintenance issue. Overall, a reliable base for exploring Norwich.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
On-site parking and EV chargers are appreciated, though fees are mentioned. Guests also highlight pleasant lounge/bar areas and gardens.
Related guest reviews
10
PETER
Dec 6, 2024
·
Stayed 2 nights
Simply the nicest, friendliest hotel I can recall staying at. Staff were all warm and helpful. The hotel uses a number of grand old buildings along what I assume used to be a main route into Norwich. The car oarking was tight but ok; finding three EV charge points with a reasonable 45p/kWh charge was a bonus. My room was light and airy, spotlessly clean. The hot water was instant and the bathroom was well finished. The breakfasts were well cooked and served up pretty quickly despite the dining room being busy. It was a short walk to the city centre, along a main road with regular bus services. I have no definite plans to revisit Norwich, but may do so just to stay again at this lovely hotel.
Simply the nicest, friendliest hotel I can recall staying at. Staff were all warm and helpful. The hotel uses a number of grand old buildings along what I assume used to be a main route into Norwich. The car oarking was tight but ok; finding three EV charge points with a reasonable 45p/kWh charge was a bonus. My room was light and airy, spotlessly clean. The hot water was instant and the bathroom was well finished. The breakfasts were well cooked and served up pretty quickly despite the dining room being busy. It was a short walk to the city centre, along a main road with regular bus services. I have no definite plans to revisit Norwich, but may do so just to stay again at this lovely hotel.
10
Helen
Jun 9, 2025
·
Stayed 3 nights
The hotel is perfectly placed to walk into the centre or to drive out to other areas. Easy to find and a lovely warm welcome. Breakfast was good with plenty of choice. No evening meals though they do bar snacks. Average prices on drinks. And if you want a meal without walking into the centre turn left as you come out of the car park and walk 100 yards down the road. On the right is a pub called the Eagle. Not pub grub but very nice food.
The hotel is perfectly placed to walk into the centre or to drive out to other areas. Easy to find and a lovely warm welcome. Breakfast was good with plenty of choice. No evening meals though they do bar snacks. Average prices on drinks. And if you want a meal without walking into the centre turn left as you come out of the car park and walk 100 yards down the road. On the right is a pub called the Eagle. Not pub grub but very nice food.
10
Anne
Jul 10, 2025
·
Stayed 2 nights
Very nice Relaxing Couple of Days Nice and Quiet Beautiful Garden And Pond Good Breakfast
Very nice Relaxing Couple of Days Nice and Quiet Beautiful Garden And Pond Good Breakfast
10
S
May 3, 2025
·
Stayed 1 night
We really enjoyed our stay and were welcomed by Emily who was brilliant. She was very courteous, helpful and happy on reception and when serving in the Restaurant. The service from the young girl in the Restaurant was also excellent. The evening meal we had was very good and the choice was varied. Breakfast was great also. The location was great as it is only a 15 minute and nice walk into town and the churches and Cathedral.
We really enjoyed our stay and were welcomed by Emily who was brilliant. She was very courteous, helpful and happy on reception and when serving in the Restaurant. The service from the young girl in the Restaurant was also excellent. The evening meal we had was very good and the choice was varied. Breakfast was great also. The location was great as it is only a 15 minute and nice walk into town and the churches and Cathedral.
8
Jamie
Jul 30, 2025
·
Stayed 1 night
Comfy room, quiet, easy to park and close to the city. Only downside was there’s no dinner served there but apart from that an enjoyable stay
Comfy room, quiet, easy to park and close to the city. Only downside was there’s no dinner served there but apart from that an enjoyable stay
10
D.T.
Nov 30, 2025
·
Stayed 1 night
Another lovely stay at the Annesley Hotel. Parking is easy, the hotel is very clean, staff are pleasant, breakfast was excellent, good quality food and very reasonable prices. Just a ten minute stroll into town. We could not fault it!
Another lovely stay at the Annesley Hotel. Parking is easy, the hotel is very clean, staff are pleasant, breakfast was excellent, good quality food and very reasonable prices. Just a ten minute stroll into town. We could not fault it!
10
Jocelyn
Nov 29, 2025
·
Stayed 1 night
Staff were great, room was comfortable and spotlessly clean, communal areas were clean and sumptuously appointed and parking was plentiful. EV chargers available but a bit pricey. Enjoyed our stay and will return.
Staff were great, room was comfortable and spotlessly clean, communal areas were clean and sumptuously appointed and parking was plentiful. EV chargers available but a bit pricey. Enjoyed our stay and will return.
8
Ralph
Jul 20, 2024
·
Stayed 1 night
Lovely hotel and restaurant with attentive and friendly staff. Phoned ahead at 830pm to order dinner as I was arriving at 845pm and website said restaurant stopped serving at 9pm but was told restaurant had stopped serving already. This was my only gripe.
Lovely hotel and restaurant with attentive and friendly staff. Phoned ahead at 830pm to order dinner as I was arriving at 845pm and website said restaurant stopped serving at 9pm but was told restaurant had stopped serving already. This was my only gripe.
8
David
Dec 13, 2023
·
Stayed 1 night
Lovely place and great staff. Onsite car charging at a reasonable cost. I'll go again.
Lovely place and great staff. Onsite car charging at a reasonable cost. I'll go again.
10
John
Aug 28, 2025
·
Stayed 1 night
Great one night stay. Good location with parking,15 mins walk to centre but also on bus route with close by stops. Nice clean room and comfortable bed. Good lounge/ bar area. V good full breakfast. All staff v friendly and welcoming. Barry was particularly helpful in forwarding on some items we’d left in our room - at minimal cost. Certainly stay again.
Great one night stay. Good location with parking,15 mins walk to centre but also on bus route with close by stops. Nice clean room and comfortable bed. Good lounge/ bar area. V good full breakfast. All staff v friendly and welcoming. Barry was particularly helpful in forwarding on some items we’d left in our room - at minimal cost. Certainly stay again.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Rooms and public areas are repeatedly described as very clean or spotless. A few reviews mention a missed housekeeping service or an isolated maintenance issue.
Related guest reviews
4
Stephen
Jan 31, 2024
·
Stayed 1 night
What can I say room clean, convenient location to the centre of Norwich. Food also good value for money but unfortunately was woken up at 6 o’clock. Due to a water leak coming from room 17, which is above room 10 mentioned to reception at 6:30 and They were aware of the leak from room 17, which they thought was fixed but it wasn’t. I have given them him five stars because they completely refunded the room. Happy to stay there in the future. 👍
What can I say room clean, convenient location to the centre of Norwich. Food also good value for money but unfortunately was woken up at 6 o’clock. Due to a water leak coming from room 17, which is above room 10 mentioned to reception at 6:30 and They were aware of the leak from room 17, which they thought was fixed but it wasn’t. I have given them him five stars because they completely refunded the room. Happy to stay there in the future. 👍
8
Mandy
Sep 23, 2024
·
Stayed 3 nights
The Annesley was a very nice, clean and well kept hotel. The staff were friendly and helpful. There were lots of different indoor and outdoor areas to sit in and relax. General decor was lovely and it looked as though they had put a lot of effort into making the place look nice and presentable.The price of our 3 night stay was very reasonable. I didnt like the fact that the hotel did not offer air conditioning (but did have a fan available in the room) or a small fridge for keeping drinks cold. Yes we would definately visit this venue again.
The Annesley was a very nice, clean and well kept hotel. The staff were friendly and helpful. There were lots of different indoor and outdoor areas to sit in and relax. General decor was lovely and it looked as though they had put a lot of effort into making the place look nice and presentable.The price of our 3 night stay was very reasonable. I didnt like the fact that the hotel did not offer air conditioning (but did have a fan available in the room) or a small fridge for keeping drinks cold. Yes we would definately visit this venue again.
8
Sally
Dec 8, 2022
·
Stayed 2 nights
Consistantly a good place to stay. Staff friendly but more obviously under pressure this trip due to staff shortages. Room not serviced but we didn`t flag it up as had been out all day.Breakfast was good but evening meal overcooked.Room very comfortable & quiet. However we will stay again as all is usually superb - just a bit below par on this trip.
Consistantly a good place to stay. Staff friendly but more obviously under pressure this trip due to staff shortages. Room not serviced but we didn`t flag it up as had been out all day.Breakfast was good but evening meal overcooked.Room very comfortable & quiet. However we will stay again as all is usually superb - just a bit below par on this trip.
10
PETER
Dec 6, 2024
·
Stayed 2 nights
Simply the nicest, friendliest hotel I can recall staying at. Staff were all warm and helpful. The hotel uses a number of grand old buildings along what I assume used to be a main route into Norwich. The car oarking was tight but ok; finding three EV charge points with a reasonable 45p/kWh charge was a bonus. My room was light and airy, spotlessly clean. The hot water was instant and the bathroom was well finished. The breakfasts were well cooked and served up pretty quickly despite the dining room being busy. It was a short walk to the city centre, along a main road with regular bus services. I have no definite plans to revisit Norwich, but may do so just to stay again at this lovely hotel.
Simply the nicest, friendliest hotel I can recall staying at. Staff were all warm and helpful. The hotel uses a number of grand old buildings along what I assume used to be a main route into Norwich. The car oarking was tight but ok; finding three EV charge points with a reasonable 45p/kWh charge was a bonus. My room was light and airy, spotlessly clean. The hot water was instant and the bathroom was well finished. The breakfasts were well cooked and served up pretty quickly despite the dining room being busy. It was a short walk to the city centre, along a main road with regular bus services. I have no definite plans to revisit Norwich, but may do so just to stay again at this lovely hotel.
8
Ralph
Nov 12, 2023
·
Stayed 1 night
Very clean, comfortable and friendly helpful staff
Very clean, comfortable and friendly helpful staff
10
Colin
Oct 2, 2023
·
Stayed 2 nights
Really nice, very clean rooms. Nice lounge & bar area, great, attentive staff.
Really nice, very clean rooms. Nice lounge & bar area, great, attentive staff.
10
Diane
Jun 5, 2025
·
Stayed 2 nights
A lovely hotel, in a good location a short walk to Norwich town centre. The room was clean, spacious and comfortable.
A lovely hotel, in a good location a short walk to Norwich town centre. The room was clean, spacious and comfortable.
10
D.T.
Nov 30, 2025
·
Stayed 1 night
Another lovely stay at the Annesley Hotel. Parking is easy, the hotel is very clean, staff are pleasant, breakfast was excellent, good quality food and very reasonable prices. Just a ten minute stroll into town. We could not fault it!
Another lovely stay at the Annesley Hotel. Parking is easy, the hotel is very clean, staff are pleasant, breakfast was excellent, good quality food and very reasonable prices. Just a ten minute stroll into town. We could not fault it!
10
Jocelyn
Nov 29, 2025
·
Stayed 1 night
Staff were great, room was comfortable and spotlessly clean, communal areas were clean and sumptuously appointed and parking was plentiful. EV chargers available but a bit pricey. Enjoyed our stay and will return.
Staff were great, room was comfortable and spotlessly clean, communal areas were clean and sumptuously appointed and parking was plentiful. EV chargers available but a bit pricey. Enjoyed our stay and will return.
10
Justin
May 13, 2023
·
Stayed 1 night
Staff friendly, rooms clean and comfortable. Shower ran hot/cold…
Staff friendly, rooms clean and comfortable. Shower ran hot/cold…
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Beds are comfortable and many rooms are quiet, but layouts and sizes vary with this character property. Some bathrooms are dated (shower-over-bath), there’s no air conditioning, and occasional creaky-floor or neighbour noise is noted.
Related guest reviews
8
David
Sep 13, 2025
·
Stayed 1 night
Very good hotel, just let down by the en-suite as it was a shower over the bath with a plastic shower curtain. Bed was comfy, breakfast was good and zn easy walk into Norwich
Very good hotel, just let down by the en-suite as it was a shower over the bath with a plastic shower curtain. Bed was comfy, breakfast was good and zn easy walk into Norwich
10
Edward
Nov 4, 2025
·
Stayed 1 night
The Annesley is a favourite for us in Norwich. This time we stayed in the coach house. Clean, quuiet, great bed, large shower. Modern upgrade to the property
The Annesley is a favourite for us in Norwich. This time we stayed in the coach house. Clean, quuiet, great bed, large shower. Modern upgrade to the property
8
Mandy
Sep 23, 2024
·
Stayed 3 nights
The Annesley was a very nice, clean and well kept hotel. The staff were friendly and helpful. There were lots of different indoor and outdoor areas to sit in and relax. General decor was lovely and it looked as though they had put a lot of effort into making the place look nice and presentable.The price of our 3 night stay was very reasonable. I didnt like the fact that the hotel did not offer air conditioning (but did have a fan available in the room) or a small fridge for keeping drinks cold. Yes we would definately visit this venue again.
The Annesley was a very nice, clean and well kept hotel. The staff were friendly and helpful. There were lots of different indoor and outdoor areas to sit in and relax. General decor was lovely and it looked as though they had put a lot of effort into making the place look nice and presentable.The price of our 3 night stay was very reasonable. I didnt like the fact that the hotel did not offer air conditioning (but did have a fan available in the room) or a small fridge for keeping drinks cold. Yes we would definately visit this venue again.
8
Richard
May 8, 2023
·
Stayed 1 night
Great value for money and five minute walk from the city centre. Bathroom was like one from a caravan and bed was extremely soft but both adequate for the cost. Would stay again.
Great value for money and five minute walk from the city centre. Bathroom was like one from a caravan and bed was extremely soft but both adequate for the cost. Would stay again.
10
Jackie
Mar 20, 2025
·
Stayed 2 nights
Very welcoming & helpful team especially Matthew - thank you. Comfortable room that was very clean. Lovely restaurant & food. As it is a character older property soundproofing levels meant some noise from other guests was noticeable.
Very welcoming & helpful team especially Matthew - thank you. Comfortable room that was very clean. Lovely restaurant & food. As it is a character older property soundproofing levels meant some noise from other guests was noticeable.
10
Marie Hein
May 31, 2025
·
Stayed 3 nights
I had a lovely stay, the room was really nice and the staff was lovely. It was very hot at night, tho, and I felt a little worried sleeping with the window open (ground floor), but everything was fine and I would totally come back.
I had a lovely stay, the room was really nice and the staff was lovely. It was very hot at night, tho, and I felt a little worried sleeping with the window open (ground floor), but everything was fine and I would totally come back.
10
Jonathan
Jan 1, 2024
·
Stayed 1 night
Loved this character hotel just a 10 minute walk from the city centre. Plenty of parking, easy check in and excellent service throughout. Comfortable sizeable room and great TV with Netflix etc. Great night's sleep then a delicious breakfast. Would definitely return 👍
Loved this character hotel just a 10 minute walk from the city centre. Plenty of parking, easy check in and excellent service throughout. Comfortable sizeable room and great TV with Netflix etc. Great night's sleep then a delicious breakfast. Would definitely return 👍
10
Diane
Jun 5, 2025
·
Stayed 2 nights
A lovely hotel, in a good location a short walk to Norwich town centre. The room was clean, spacious and comfortable.
A lovely hotel, in a good location a short walk to Norwich town centre. The room was clean, spacious and comfortable.
10
Jocelyn
Nov 29, 2025
·
Stayed 1 night
Staff were great, room was comfortable and spotlessly clean, communal areas were clean and sumptuously appointed and parking was plentiful. EV chargers available but a bit pricey. Enjoyed our stay and will return.
Staff were great, room was comfortable and spotlessly clean, communal areas were clean and sumptuously appointed and parking was plentiful. EV chargers available but a bit pricey. Enjoyed our stay and will return.
6
Hugo
Aug 15, 2025
·
Stayed 1 night
Room Dimensions minimal. Single bed provided. Absent climate control system; portable fan supplied. Décor & Layout Design indicates structural age. Internal navigation includes multiple directional changes. Noise Raised voices from adjacent rooms audible. Floor structure produces audible creaking. Staff Consistently courteous and cooperative. Breakfast Quality above baseline expectations. Parking Available. Fee applies.
Room Dimensions minimal. Single bed provided. Absent climate control system; portable fan supplied. Décor & Layout Design indicates structural age. Internal navigation includes multiple directional changes. Noise Raised voices from adjacent rooms audible. Floor structure produces audible creaking. Staff Consistently courteous and cooperative. Breakfast Quality above baseline expectations. Parking Available. Fee applies.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is consistently friendly, welcoming and helpful, with staff sometimes going the extra mile. A few reports note pressure from staff shortages or a poor experience.
Related guest reviews
10
Chris
Dec 11, 2022
·
Stayed 1 night
Great crew that works there. Consistent in their professionalism and friendliness.
Great crew that works there. Consistent in their professionalism and friendliness.
10
Juliet
Jul 19, 2025
·
Stayed 2 nights
Fantastic hotel, great location, excellent staff and delicious breakfast
Fantastic hotel, great location, excellent staff and delicious breakfast
10
Tracey
Apr 22, 2025
·
Stayed 2 nights
Have stayed here on numerous occasions and love the warm friendly atmosphere.
Have stayed here on numerous occasions and love the warm friendly atmosphere.
10
Chris
Sep 17, 2024
·
Stayed 5 nights
I stay there when i visit Norwich. Staff are class acts all around. Woke up the staff at 3am when I was leaving for the airport. I’d left my phone in the room. They couldn’t have been more gracious.
I stay there when i visit Norwich. Staff are class acts all around. Woke up the staff at 3am when I was leaving for the airport. I’d left my phone in the room. They couldn’t have been more gracious.
10
John
Apr 9, 2025
·
Stayed 1 night
Could not fault this stay. Exceptional service throughout. Very comfortable bed in en suite room with tub. Table service at breakfast which is very rare these days. Would definitely stay again.
Could not fault this stay. Exceptional service throughout. Very comfortable bed in en suite room with tub. Table service at breakfast which is very rare these days. Would definitely stay again.
8
Sally
Dec 8, 2022
·
Stayed 2 nights
Consistantly a good place to stay. Staff friendly but more obviously under pressure this trip due to staff shortages. Room not serviced but we didn`t flag it up as had been out all day.Breakfast was good but evening meal overcooked.Room very comfortable & quiet. However we will stay again as all is usually superb - just a bit below par on this trip.
Consistantly a good place to stay. Staff friendly but more obviously under pressure this trip due to staff shortages. Room not serviced but we didn`t flag it up as had been out all day.Breakfast was good but evening meal overcooked.Room very comfortable & quiet. However we will stay again as all is usually superb - just a bit below par on this trip.
10
Michelle
Dec 31, 2024
·
Stayed 2 nights
Lovely clean, cosy hotel close to the town centre. Amazing staff and very enjoyable stay. Special thanks to Matthew who was friendly and helpful. We enjoyed chatting with him in the bar and he quickly resolved a minor issue we had with our bath.
Lovely clean, cosy hotel close to the town centre. Amazing staff and very enjoyable stay. Special thanks to Matthew who was friendly and helpful. We enjoyed chatting with him in the bar and he quickly resolved a minor issue we had with our bath.
10
Dave
Mar 13, 2025
·
Stayed 2 nights
The staff members I dealt with were very friendly and helpful. There was a good choice of menu options for breakfast. On site parking meant that it was a short walk into the city centre.
The staff members I dealt with were very friendly and helpful. There was a good choice of menu options for breakfast. On site parking meant that it was a short walk into the city centre.
2
David
Mar 16, 2023
·
Stayed 1 night
The very last time I stay Best Western! How this place has such a high rating I can’t understand. From a poor check in to ordering a sandwich service was dismal! The room was like something out of an 80’s sitcom and very tired
The very last time I stay Best Western! How this place has such a high rating I can’t understand. From a poor check in to ordering a sandwich service was dismal! The room was like something out of an 80’s sitcom and very tired
10
John
Aug 28, 2025
·
Stayed 1 night
Great one night stay. Good location with parking,15 mins walk to centre but also on bus route with close by stops. Nice clean room and comfortable bed. Good lounge/ bar area. V good full breakfast. All staff v friendly and welcoming. Barry was particularly helpful in forwarding on some items we’d left in our room - at minimal cost. Certainly stay again.
Great one night stay. Good location with parking,15 mins walk to centre but also on bus route with close by stops. Nice clean room and comfortable bed. Good lounge/ bar area. V good full breakfast. All staff v friendly and welcoming. Barry was particularly helpful in forwarding on some items we’d left in our room - at minimal cost. Certainly stay again.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient location for Norwich, typically a 10–15 minute walk to the centre with buses nearby. Handy for driving to other areas.
Related guest reviews
8
Julie
Nov 7, 2024
·
Stayed 1 night
Very convenient for a day in Norwich. Parking on site. Bus stop outside hotel but only a 10 minute walk into the centre. Clean hotel. Good breakfast
Very convenient for a day in Norwich. Parking on site. Bus stop outside hotel but only a 10 minute walk into the centre. Clean hotel. Good breakfast
10
Tanya
Oct 5, 2024
·
Stayed 1 night
Great location for walking into Norwich city centre : plenty of parking : electric car charging available : cheerful welcome : comfortable bed, clean and quiet room, breakfast was good. Accommodation was value for money. Room was up a narrow set of stairs, there was also steps from room to en suite, no a problem for us but could if mobility is an issue. We would definitely stay again.
Great location for walking into Norwich city centre : plenty of parking : electric car charging available : cheerful welcome : comfortable bed, clean and quiet room, breakfast was good. Accommodation was value for money. Room was up a narrow set of stairs, there was also steps from room to en suite, no a problem for us but could if mobility is an issue. We would definitely stay again.
10
Jonathan
Feb 6, 2025
·
Stayed 1 night
Great stay as normal. We’ve stayed here a few times now and it’s always great. Easy access to the city and plenty of pubs nearby.
Great stay as normal. We’ve stayed here a few times now and it’s always great. Easy access to the city and plenty of pubs nearby.
10
Helen
Jun 9, 2025
·
Stayed 3 nights
The hotel is perfectly placed to walk into the centre or to drive out to other areas. Easy to find and a lovely warm welcome. Breakfast was good with plenty of choice. No evening meals though they do bar snacks. Average prices on drinks. And if you want a meal without walking into the centre turn left as you come out of the car park and walk 100 yards down the road. On the right is a pub called the Eagle. Not pub grub but very nice food.
The hotel is perfectly placed to walk into the centre or to drive out to other areas. Easy to find and a lovely warm welcome. Breakfast was good with plenty of choice. No evening meals though they do bar snacks. Average prices on drinks. And if you want a meal without walking into the centre turn left as you come out of the car park and walk 100 yards down the road. On the right is a pub called the Eagle. Not pub grub but very nice food.
10
Jonathan
Jan 1, 2024
·
Stayed 1 night
Loved this character hotel just a 10 minute walk from the city centre. Plenty of parking, easy check in and excellent service throughout. Comfortable sizeable room and great TV with Netflix etc. Great night's sleep then a delicious breakfast. Would definitely return 👍
Loved this character hotel just a 10 minute walk from the city centre. Plenty of parking, easy check in and excellent service throughout. Comfortable sizeable room and great TV with Netflix etc. Great night's sleep then a delicious breakfast. Would definitely return 👍
8
Maria
Jul 8, 2025
·
Stayed 4 nights
Great location into city, friendly staff and comfy bed!
Great location into city, friendly staff and comfy bed!
10
Caroline
Mar 20, 2023
·
Stayed 1 night
Excellent central location, room was lovely and on site parking was very convenient.
Excellent central location, room was lovely and on site parking was very convenient.
10
Diane
Jun 5, 2025
·
Stayed 2 nights
A lovely hotel, in a good location a short walk to Norwich town centre. The room was clean, spacious and comfortable.
A lovely hotel, in a good location a short walk to Norwich town centre. The room was clean, spacious and comfortable.
10
D.T.
Nov 30, 2025
·
Stayed 1 night
Another lovely stay at the Annesley Hotel. Parking is easy, the hotel is very clean, staff are pleasant, breakfast was excellent, good quality food and very reasonable prices. Just a ten minute stroll into town. We could not fault it!
Another lovely stay at the Annesley Hotel. Parking is easy, the hotel is very clean, staff are pleasant, breakfast was excellent, good quality food and very reasonable prices. Just a ten minute stroll into town. We could not fault it!
10
John
Aug 28, 2025
·
Stayed 1 night
Great one night stay. Good location with parking,15 mins walk to centre but also on bus route with close by stops. Nice clean room and comfortable bed. Good lounge/ bar area. V good full breakfast. All staff v friendly and welcoming. Barry was particularly helpful in forwarding on some items we’d left in our room - at minimal cost. Certainly stay again.
Great one night stay. Good location with parking,15 mins walk to centre but also on bus route with close by stops. Nice clean room and comfortable bed. Good lounge/ bar area. V good full breakfast. All staff v friendly and welcoming. Barry was particularly helpful in forwarding on some items we’d left in our room - at minimal cost. Certainly stay again.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for quality and choice. Evening dining is limited or ends early at times, and there are occasional negatives on food temperature or cooking.
Related guest reviews
6
Ken
Feb 18, 2024
·
Stayed 1 night
Very friendly staff. Room adequate and comfortable. Breakfast disappointing, everything was cold, scrambled egg was in one big lump.
Very friendly staff. Room adequate and comfortable. Breakfast disappointing, everything was cold, scrambled egg was in one big lump.
10
John
Apr 9, 2025
·
Stayed 1 night
Could not fault this stay. Exceptional service throughout. Very comfortable bed in en suite room with tub. Table service at breakfast which is very rare these days. Would definitely stay again.
Could not fault this stay. Exceptional service throughout. Very comfortable bed in en suite room with tub. Table service at breakfast which is very rare these days. Would definitely stay again.
10
Kwok Chu
Oct 2, 2023
·
Stayed 1 night
Wonderful stay and the breakfast is very tasty.
Wonderful stay and the breakfast is very tasty.
8
Sally
Dec 8, 2022
·
Stayed 2 nights
Consistantly a good place to stay. Staff friendly but more obviously under pressure this trip due to staff shortages. Room not serviced but we didn`t flag it up as had been out all day.Breakfast was good but evening meal overcooked.Room very comfortable & quiet. However we will stay again as all is usually superb - just a bit below par on this trip.
Consistantly a good place to stay. Staff friendly but more obviously under pressure this trip due to staff shortages. Room not serviced but we didn`t flag it up as had been out all day.Breakfast was good but evening meal overcooked.Room very comfortable & quiet. However we will stay again as all is usually superb - just a bit below par on this trip.
10
Helen
Jun 9, 2025
·
Stayed 3 nights
The hotel is perfectly placed to walk into the centre or to drive out to other areas. Easy to find and a lovely warm welcome. Breakfast was good with plenty of choice. No evening meals though they do bar snacks. Average prices on drinks. And if you want a meal without walking into the centre turn left as you come out of the car park and walk 100 yards down the road. On the right is a pub called the Eagle. Not pub grub but very nice food.
The hotel is perfectly placed to walk into the centre or to drive out to other areas. Easy to find and a lovely warm welcome. Breakfast was good with plenty of choice. No evening meals though they do bar snacks. Average prices on drinks. And if you want a meal without walking into the centre turn left as you come out of the car park and walk 100 yards down the road. On the right is a pub called the Eagle. Not pub grub but very nice food.
10
S
May 3, 2025
·
Stayed 1 night
We really enjoyed our stay and were welcomed by Emily who was brilliant. She was very courteous, helpful and happy on reception and when serving in the Restaurant. The service from the young girl in the Restaurant was also excellent. The evening meal we had was very good and the choice was varied. Breakfast was great also. The location was great as it is only a 15 minute and nice walk into town and the churches and Cathedral.
We really enjoyed our stay and were welcomed by Emily who was brilliant. She was very courteous, helpful and happy on reception and when serving in the Restaurant. The service from the young girl in the Restaurant was also excellent. The evening meal we had was very good and the choice was varied. Breakfast was great also. The location was great as it is only a 15 minute and nice walk into town and the churches and Cathedral.
10
D.T.
Nov 30, 2025
·
Stayed 1 night
Another lovely stay at the Annesley Hotel. Parking is easy, the hotel is very clean, staff are pleasant, breakfast was excellent, good quality food and very reasonable prices. Just a ten minute stroll into town. We could not fault it!
Another lovely stay at the Annesley Hotel. Parking is easy, the hotel is very clean, staff are pleasant, breakfast was excellent, good quality food and very reasonable prices. Just a ten minute stroll into town. We could not fault it!
10
Andrew
Jan 19, 2025
·
Stayed 1 night
We had a lovely stay. The hotel is the right mix of quality and also portrayed a laid back feeling. The breakfast was of a high standard.
We had a lovely stay. The hotel is the right mix of quality and also portrayed a laid back feeling. The breakfast was of a high standard.
8
Ralph
Jul 20, 2024
·
Stayed 1 night
Lovely hotel and restaurant with attentive and friendly staff. Phoned ahead at 830pm to order dinner as I was arriving at 845pm and website said restaurant stopped serving at 9pm but was told restaurant had stopped serving already. This was my only gripe.
Lovely hotel and restaurant with attentive and friendly staff. Phoned ahead at 830pm to order dinner as I was arriving at 845pm and website said restaurant stopped serving at 9pm but was told restaurant had stopped serving already. This was my only gripe.
10
John
Aug 28, 2025
·
Stayed 1 night
Great one night stay. Good location with parking,15 mins walk to centre but also on bus route with close by stops. Nice clean room and comfortable bed. Good lounge/ bar area. V good full breakfast. All staff v friendly and welcoming. Barry was particularly helpful in forwarding on some items we’d left in our room - at minimal cost. Certainly stay again.
Great one night stay. Good location with parking,15 mins walk to centre but also on bus route with close by stops. Nice clean room and comfortable bed. Good lounge/ bar area. V good full breakfast. All staff v friendly and welcoming. Barry was particularly helpful in forwarding on some items we’d left in our room - at minimal cost. Certainly stay again.
Was this helpful?
AI-generated summary based on recent guest reviews
6
JILL
last week
·
Stayed 2 nights
Room was ok - a little old-fashioned and tired but clean and fresh enough. I have stayed before and the last room had a musty smell so this was better. I don't think it's helpful that car parking is charged at £6 and this lets it down as it seems a little mercenary.
Room was ok - a little old-fashioned and tired but clean and fresh enough. I have stayed before and the last room had a musty smell so this was better. I don't think it's helpful that car parking is charged at £6 and this lets it down as it seems a little mercenary.
10
Scarlett
last week
·
Stayed 1 night
Brilliant for a 1 night city stay. Only 15 min walk to the centre. Fab.
Brilliant for a 1 night city stay. Only 15 min walk to the centre. Fab.
10
Donna
4 weeks ago
·
Stayed 3 nights
We had a very enjoyable 3 night stay. The room was clean and comfortable. The breakfast each morning was delicious. The staff were very helpful and polite. Would stay again .
We had a very enjoyable 3 night stay. The room was clean and comfortable. The breakfast each morning was delicious. The staff were very helpful and polite. Would stay again .
10
Kevin
Sep 18, 2026
·
Stayed 2 nights
Great to stay in a 'proper hotel' where the customer comes first!
Great to stay in a 'proper hotel' where the customer comes first!
8
Paul
Aug 24, 2026
·
Stayed 1 night
The room was clean though a little tight for space. The ensuite was also a little tight to move around in and the shower tray had a hair line crack through it though that did not affect the using of it. Plus side staff very friendly, room was clean and the evening meal was very nice.
The room was clean though a little tight for space. The ensuite was also a little tight to move around in and the shower tray had a hair line crack through it though that did not affect the using of it. Plus side staff very friendly, room was clean and the evening meal was very nice.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 14:00 to 23:00
Before 11:30
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Best Western Annesley House Hotel
Is parking available at the property?
Self parking is available on-site for a fee of GBP 6.00 per day. Parking is limited, and height restrictions apply.
What type of breakfast is offered and what are the serving hours?
English breakfasts are served for a fee, approximately GBP 7.50 to 15.50 per person. Serving hours are weekdays from 7:00 AM to 9:30 AM and weekends from 7:30 AM to 10:30 AM.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM to 11:00 PM, and check-out is until 11:30 AM. Early or late check-in/check-out may incur additional charges and should be requested in advance.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Norwich, within a 5-minute drive of Norfolk Broads and Surrey House. It is approximately 0.6 miles from Colman’s Mustard Shop & Museum and Castle Green.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: NO DATA
- 2026-10-21: 145.6347628479004USD
- 2026-10-22: 120.31261228942871USD
- 2026-10-23: 132.98449518489838USD
- 2026-10-24: 151.97609953308105USD
- 2026-10-25: 117.13783859539032USD
- 2026-10-26: 156.2540814380646USD
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: 156.2540814380646USD
- 2026-10-30: 156.01279990577697USD
- 2026-10-31: 169.28244425582886USD
- 2026-11-01: 117.19055679321289USD
- 2026-11-02: 123.71555438899993USD
- 2026-11-03: 156.2540814380646USD
- 2026-11-04: 156.2540814380646USD
- 2026-11-05: 123.71555438899993USD
- 2026-11-06: 123.71555438899993USD
- 2026-11-07: 143.00924061012267USD
- 2026-11-08: 117.19055679321289USD
- 2026-11-09: 156.2540814380646USD
- 2026-11-10: 162.76825427627563USD
- 2026-11-11: 144.75973161315918USD
- 2026-11-12: 123.71555438899993USD
- 2026-11-13: 123.00375158500671USD
- 2026-11-14: 156.2540814380646USD
- 2026-11-15: 118.78939834213257USD
- 2026-11-16: 156.2540814380646USD
- 2026-11-17: 156.2540814380646USD
- 2026-11-18: 155.1155192089081USD
- 2026-11-19: 136.72231911563873USD
- 2026-11-20: 156.2540814380646USD
- 2026-11-21: NO DATA
- 2026-11-22: 117.19055679321289USD
- 2026-11-23: 151.241507314682USD
- 2026-11-24: 169.28244425582886USD
- 2026-11-25: 169.28244425582886USD
- 2026-11-26: 173.83635034561158USD
- 2026-11-27: 184.80631223106386USD
- 2026-11-28: NO DATA
- 2026-11-29: 117.19055679321289USD
- 2026-11-30: 149.7506905040741USD
- 2026-12-01: 136.72231911563873USD
- 2026-12-02: 136.72231911563873USD
- 2026-12-03: 125.31438736724854USD
- 2026-12-04: 143.23650052452086USD
- 2026-12-05: 156.2540814380646USD
- 2026-12-06: 117.19055679321289USD
- 2026-12-07: 136.72231911563873USD
- 2026-12-08: 140.03842317581177USD
- 2026-12-09: 156.2540814380646USD
- 2026-12-10: 156.2540814380646USD
- 2026-12-11: NO DATA
- 2026-12-12: 182.3108242149353USD
- 2026-12-13: 117.19055679321289USD
- 2026-12-14: 136.72231911563873USD
- 2026-12-15: 136.72231911563873USD
- 2026-12-16: 140.4062849493027USD
- 2026-12-17: 123.71555438899993USD
- 2026-12-18: 143.23650052452086USD
- 2026-12-19: 152.779USD
- 2026-12-20: 117.19055679321289USD
The front desk is open during the following times:
- Monday - Friday: 6:30 AM - 11:00 PM
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Fee for English breakfast: approximately GBP 7.50 to 15.50 per person
- Self parking fee: GBP 6.00 per day
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Dry Cleaning
Housekeeping
Garden
Services
Dry Cleaning
Housekeeping
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
General
Restaurant
Non-Smoking Rooms
Breakfast in the Room
Internet
Free Wi-Fi
Parking
Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Activities
Garden
Golf Course (nearby)
Outdoor Furniture
Terrace