Name: Holiday Inn Express & Suites Bloomington by IHG
Address: 117 S. Franklin Road, Bloomington, Indiana, United States of America, Bloomington, Indiana, US
Price range: US$119–US$587 per night
Rating: 8.2

What guests think

Reviews of Holiday Inn Express & Suites Bloomington by IHG highlight friendly staff and a convenient location, but also renovations that close facilities and cause elevator issues, dated rooms with mixed cleanliness, and generally good but sometimes understocked breakfasts.

Several reviews note roomy, quiet suites and comfortable beds. Operational hiccups occur, including key card failures and occasional slow room readiness. Overall, it suits travelers comfortable with some compromises in exchange for reliable basics.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovation work created construction zones, with repeated pool and hot tub closures and occasional elevator outages; some guests reported only one elevator running. Free parking was appreciated by some guests.

Related guest reviews

8

susan

3 Sept 2025

·

Stayed 2 nights

The rooms were clean. It was a great area to stay in. It was just too bad. They were under construction, so everything was kind of a mess along with the elevator being shut down for a while because they were working on it on the weekend and the hot tub was not in use so that was a bit disappointing.

8

Jay

30 May 2025

·

Stayed 1 night

Only one of the 2 elevators was operational in a 6 story booked hotel which made getting to and from the room a long venture

8

Carl

26 Jul 2024

·

Stayed 3 nights

Property was well maintained and seemed newly renovated. Room was clean and everything worked. Could have used more power outlets for phone charging. Breakfast was good. Pool and spa were closed. Housekeeping was nice and thorough. Front desk staff was unhelpful and disinterested in doing anything which is pretty typical of this age group.

6

Gurpreet

27 Aug 2025

·

Stayed 3 nights

Construction zone I didn’t know about earlier.

4

Ryan

16 Nov 2025

·

Stayed 2 nights

No complaints about staff but hotel was under major renovation with no notification when booked and Alot of the amenities where unavailable. Room was very outdated and not very clean.

6

Annalisa

15 Sept 2025

·

Stayed 2 nights

The lobby was getting renovated which had we known we my not have stayed at that location. We paid $389 a night which I feel was a bit expensive for a place that was under construction. When we arrived at 3PM our room was not ready. We were told to come back in 30 mins. Since there was no lobby, we had to leave and find somewhere to wait. The person at the front desk was apologetic.

6

Maria

2 Aug 2024

·

Stayed 2 nights

Pool was not operational and the elevator didn't work for a brief period. The staff and good were wonderful.

4

Lawrence

21 Jul 2024

·

Stayed 1 night

Booked in advace 6 months ago. When we arrived the pool and spa was closed. On a Saturday night, a fully booked Hotel. What a disappointment. We specifically booked that hotel in accordance to our travel schedule. A nice swim/spa after a long travel week. This is why we booked so far in advance. This hotel chain is really missing the mark as of late and getting worse year after year, disappointment after disappointment. Slowly degrading every aspect of quality and comfort over the years. Sadly i will be moving on to a different chain.

10

Tina

27 Aug 2025

·

Stayed 1 night

The hotel is under construction right now. The staff was very helpful with assistance.

8

Hyo ju

14 Aug 2023

·

Stayed 2 nights

Good location, nice parking but elevator is suck.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many found areas clean, but others reported stained carpets and bedding, odors or mildew, and mold in some spots.

Related guest reviews

2

Tanner

12 Aug 2024

·

Stayed 1 night

There was an extreme amount of mold

4

Ryan

16 Nov 2025

·

Stayed 2 nights

No complaints about staff but hotel was under major renovation with no notification when booked and Alot of the amenities where unavailable. Room was very outdated and not very clean.

10

Patrick

3 May 2025

·

Stayed 1 night

Very clean, quiet and very comfortable! Staff was very friendly and helpful. Breakfast was delicious and plentiful!! We’d definitely stay here again!

2

Christopher

1 Jan 2023

·

Stayed 1 night

Rooms were not clean. Carpet still had sunflower seeds and food like it was never vacuumed. Fitted sheet in bed had a previous fecal matter stain in the bed that we did not discover till the the morning.

4

Yaneisha

17 Aug 2025

·

Stayed 1 night

I can't believe this property is renting rooms. It's in horrible condition. The carpets are stained, the tub has rust, broken objects are in the room, and mold surrounds the pool. I trusted the reviews and did not learn that this place was under construction until I booked a room. I will be posting this on Google with photos (since learning unfavorable reviews never get approval and stay in pending status).

2

Kali

2 Jun 2025

·

Stayed 1 night

We got to the room and the bedding on both beds were dirty. There were streaks on the toilet- DISGUSTING! The hot tub was extremely dirty, it made us all itch and we had to immediately take showers. Will not be returning.

2

Michael

30 Mar 2025

·

Stayed 6 nights

Front desk clerk was very nice on check in as well as when we requested a change. The carpet in our room was filthy. We asked for a different room the remainder of the stay and was given a smaller room with carpet just as filthy. Carpets were so bad that we did not go without our shoes at anytime during our stay. Sleeper sofa so filthy we put a blanket down before sitting on it. We had to wash chair and side tables so we could use them. Pillows terrible. TV options very limited. People in parking lot smoking (not cigarettes) with kids in their car. More than once in the evenings we went to front desk(for towels or snacks) and clerk was outside. Early part of week stay was manageable, end of week felt very unsafe. We have stayed at other Holiday Inn Express properties and have been very pleased. Not the case this time.

4

Michael

1 Dec 2025

·

Stayed 1 night

Room wasn’t clean. Facility under construction.

2

Jennifer

21 Sept 2025

·

Stayed 2 nights

under construction and not disclosed beforehand. room smelled and had stains. hopefully they renovate the rooms beyond just the lobby. don’t stay here, bottom line.

10

Brian

13 Apr 2025

·

Stayed 1 night

Property was clean and well-maintained. Lobby and dining areas were comfortable and well-stocked. Room was clean, toilet and shower were clean and functional.

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Rooms

Rooms are often spacious and quiet with comfortable beds, but decor and furnishings feel dated or worn; some noted tiny TVs and minor maintenance issues.

Related guest reviews

6

Lorien

30 Apr 2025

·

Stayed 2 nights

It was okay. The room was a sad, worn out version of the one displayed on their website. The sleeper sofa was in desperate need of a re-stuff and reupholstering. There were MANY stains on the carpeting in the room. The bathroom was fairly clean, but there were multiple hairs attached to some of the towels. We had also requested a room away from other guests, and did not receive that request fulfilled. It was a little disappointing in quality considering the price I paid.

6

Amy

13 Feb 2023

·

Stayed 1 night

Convenient to the expressway. But bed was hard, pillows were not what I like and the tv is tiny. But room was clean and staff was nice. Lots of kids in this hotel, must have been a full house, so not much for breakfast as the staff hard a hard time keeping up with demand. But overall it wasn't bad. Room was spacious. and I loved having good creamer for my coffee at the breakfast buffet.

8

James

24 Nov 2025

·

Stayed 1 night

Overall, it was a good stay. Breakfast was good Value with free parking and the room was huge with a couch and microwave and fridge in the bathroom was good and the shower was hot. The television was very very small though, and the selections of channels were pretty bad.

10

Gordon

12 Jul 2025

·

Stayed 1 night

Everything was great the room was clean a lot of space very nice suite. The staff were great and went out of their way to help when I had trouble with my card.

6

Barbara

29 Jul 2025

·

Stayed 1 night

The first floor was under construction, understandably it looks all torn up. They did a good job of keeping the area clean despite the construction. The room is dated and the hallway was hot and muggy and carpet in the hallway was stained. The toilet looked dirty but I think it was stained. The floor and grout was aged and dirty looking. But the shower was clean and worked fine. The pool was decent but aging (stained tiles, water damage walls). Oh and my in room coffee maker didn’t work. The saving grace was the clean and comfortable bed, and quiet room. Also the staff was very friendly and efficient with check in and check out, and asked me if everything was okay. Breakfast was decent. The stay was overall comfortable and met my needs but the room was pretty run down (not something the staff could have done anything about in the moment). I hope the renovations are continued beyond the lobby and into the rooms, then it will be a much nicer hotel. It is decent for the price.

6

Sonali

11 May 2025

·

Stayed 1 night

Room interior was very outdated and coffee machine was not working at all

6

Monish

27 Mar 2024

·

Stayed 1 night

Outdated!

8

Janice

17 Mar 2024

·

Stayed 1 night

Large room. Door between sofa bed area a d bedroom. Each had a tv

10

Julie

23 Aug 2023

·

Stayed 2 nights

It's a pretty nice Holiday Inn, quiet area right outside campus. The staff is amazing. The rooms are large and so are the bathrooms, but it's in definite need of an update.

10

Mary

17 Sept 2025

·

Stayed 1 night

Clean, quiet hotel with an excellent breakfast. Conveniently located off the highway.

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Service

Staff are widely praised as friendly, helpful, and responsive. Some guests encountered rude or unhelpful interactions, key card system failures that required escorts, and occasional delays getting rooms ready.

Related guest reviews

6

Randall

17 Nov 2024

·

Stayed 2 nights

Their Key Card system was not working, had to wait to have someone to let us into our room. Average wait was 10 minutes. This had been out for over a week. Staff very friendly but hotel showing its age and carpets needs a good cleaning

10

Catherine

13 Mar 2025

·

Stayed 2 nights

Its located in a quiet part of time. The staff are very friendly and rooms are clean.

8

Carl

26 Jul 2024

·

Stayed 3 nights

Property was well maintained and seemed newly renovated. Room was clean and everything worked. Could have used more power outlets for phone charging. Breakfast was good. Pool and spa were closed. Housekeeping was nice and thorough. Front desk staff was unhelpful and disinterested in doing anything which is pretty typical of this age group.

10

Gordon

12 Jul 2025

·

Stayed 1 night

Everything was great the room was clean a lot of space very nice suite. The staff were great and went out of their way to help when I had trouble with my card.

8

Daniel

2 Jun 2025

·

Stayed 2 nights

Staff was excellent and very friendly. Breakfast buffet was decent. Rooms are a bit worn and could use some updating but they are comfortable enough and everything worked.

8

Bonnie

17 Nov 2024

·

Stayed 1 night

Excellent friendly hardworking staff, clean room, and good breakfast. However, the property is quite worn and decor is very dated. The key card system was not working so we had to have an escort each time we wanted to reenter our room.

10

Garrett

23 Feb 2025

·

Stayed 2 nights

The moment I checked in with my son, I knew it was going to be a great stay. Clean lobby and knowledgable staff that informed me about the hotel. Seamless check in. I enjoyed the workout area. Breakfast in lobby was a plus. All day chilled water was great.

10

Linda

23 Mar 2025

·

Stayed 1 night

The staff was very helpful.

8

Patsy

15 Nov 2025

·

Stayed 1 night

Despite the renovations underway, staff was great; room was clean & breakfast was good.

6

STEVE

15 Aug 2025

·

Stayed 1 night

The location was convenient with several choices to eat within walking distance. The front desk staff was rude at check in.

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AI-generated summary based on recent guest reviews

Location

Convenient to IU and the highway, with many restaurants within walking distance; several guests also found it quiet.

Related guest reviews

10

Christine

17 Sept 2023

·

Stayed 2 nights

Very clean, quiet, spacious, friendly, and great complimentary breakfast. Walk to lots Od dining next door.

10

Lara

21 Sept 2024

·

Stayed 1 night

Great location. Hotel was clean and quiet.

10

Constance

9 Apr 2023

·

Stayed 1 night

Easy access. Close to University.

8

Aditya

15 Aug 2023

·

Stayed 2 nights

Easy access from highway and good restaurant choices near by.

10

Rachelle

19 Jan 2025

·

Stayed 1 night

Good price close to many things. Several restaurants walkable from hotel. Staff was friendly

10

Robin

25 Mar 2025

·

Stayed 5 nights

Several restaurants across the street

10

Sarra

14 Apr 2025

·

Stayed 1 night

Location was close and convenient to our needs. We felt safe in the area

10

Tariq

20 May 2024

·

Great location and very clean!

10

Mary

17 Sept 2025

·

Stayed 1 night

Clean, quiet hotel with an excellent breakfast. Conveniently located off the highway.

10

Karen

26 Feb 2023

·

Stayed 2 nights

This was convenient for visiting a student at IU. Close to amenities and nearby restaurants.

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Dining

Breakfast is frequently described as good with plenty of options. At busy times, guests report shortages or slow replenishment, and a few found items cold or the area crowded.

Related guest reviews

8

Kristina

2 Apr 2023

·

Stayed 2 nights

Lots of restaurants near by (within walking). Bed was crazy comfortable!!!! Room was a bit outdated in its decor, but it was large and comfortable. Front desk people were very nice! Shower curtain was a disaster, water everywhere no matter what. Pool was out of service. Breakfast was atrocious….no milk, water, or juice. Dry cereal, dry biscuits, out of everything.

10

Christine

19 Jul 2023

·

Stayed 2 nights

The hotel was nice, but a few maintenance issues in the room bothered me. The shower curtain did not fit the shower rod. We had water all over the place. Used many towels each day to soak up water. Toliet paper dispenser was broke. Had to keep the TP on the counter. Phone was not working. Only needed it to call the front desk about needing more towels. The breakfast selections were OK. Nothing special. Waffles were pre-made but they were cold in the bakery display. I put mine in the toaster to warm it up. Wasn't in the room much, so that made it easier.

10

Amanda

11 Jul 2025

·

Stayed 2 nights

Staff was very friendly, our room was clean and comfortable. The breakfast was delicious.

10

Patrick

3 May 2025

·

Stayed 1 night

Very clean, quiet and very comfortable! Staff was very friendly and helpful. Breakfast was delicious and plentiful!! We’d definitely stay here again!

8

Carrie

22 May 2025

·

Stayed 1 night

The staff was very nice and responsive. When we drove in the parking lot there was a tornado warning. They got us inside and to the basement right away! Breakfast was great too! Lots of options but the biscuits and gravy were the best!

4

Ann

21 Dec 2025

·

Stayed 1 night

We went down to eat breakfast at 8:30 a.m. there was not any food left breakfast was supposed to be served until 10:00 a.m. I think they need to start refilling the food in order for everyone to eat there wasn't even maybe two or three other people in there so that was not the excuse The couch and chair were a little hard.

10

Jerrith

28 Aug 2025

·

Stayed 2 nights

Lovely staff, warm pool, comfortable rooms, excellent water pressure, and the breakfast was great! Walks were a bit thin, but that’s not the end of the world.

8

Toni

3 Aug 2024

·

Stayed 1 night

The pool was small and too crowded. Also breakfast too many people and they had trouble Krup with enough food on breakfast bar.

6

Paul

3 Jan 2025

·

Stayed 4 nights

Hotel is tired - carpet in room wore out and dirty by door and door to bathroom. Person on elevator asked how we liked the room -unsolicited- said the bath tile and grout was coming up in his room. Dinning room chairs stained and wearing out. Breakfast was out of fruit milk and yogurt 2 of 4 days. Pool was out of service same as last year at this time. Didn’t see it until morning but they allowed a propane gas truck (to fill home propane tanks) to park next to building right outside my rooms window. Tried to ask about a credit owed to me and night staff said they had no way to look it up so I booked another hotel for a fifth night in town.

10

Cheryl

21 Jul 2024

·

Stayed 1 night

Nice hotel, great free breakfast, good value!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$109
February	US$145
March	US$152
April	US$134
May	US$146
June	US$136
July	US$126
August	US$154
September	US$154
October	US$154
November	US$132
December	US$98

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $119	16 $119	17 $120	18 $515	19 $515
20 $120	21 $120	22 $125	23 $129	24 $144	25	26 $587
27 $122	28 $131	29 $131	30 $131

Su	Mo	Tu	We	Th	Fr	Sa
				1 $131	2 $297	3 $297
4 $122	5 $131	6 $131	7 $131	8 $139	9 $218	10 $218
11 $122	12 $131	13 $131	14 $142	15 $240	16	17
18 $150	19 $128	20 $133	21 $129	22 $155	23 $201	24 $201
25 $120	26 $125	27 $128	28 $137	29 $197	30	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed, Accessible

Suite, Multiple Beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed, Accessible

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Bloomington by IHG

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Prices for upcoming dates