Cozumel Palace-All Inclusive

Name: Cozumel Palace-All Inclusive
Address: Rafael E. Melgar Km 1.5, Colonia Andrés, San Miguel, Quintana Roo, Mexico, San Miguel, Quintana Roo, Mexico
Rating: 9.03

"Amazing bar"

"Liked the bath"

"Efficient check-in/check-out"

"Great on-site restaurant"

"Staff provided great service"

"Impressive views"

Amenities

Restaurant
Swimming pool
Business Center
Room Service
Tour Desk
Dry Cleaning

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Property description

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a health club. This property also features complimentary wire...

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Guest reviews

Superb

Based on 1,000 verified reviews

Who stays here?

Business

Couple

56%

Family

30%

Group

11%

Solo

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, travellers describe Cozumel Palace-All Inclusive as a small, oceanfront resort with standout staff, clean and updated spaces, tasty food, and easy access to snorkeling off the dock, but no natural beach and recurring sales pressure.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

William

27 Jan 2026

Stayed 3 nights

Room was always clean and it was the Best staff i've ever experienced.

greg

10 Jan 2026

Stayed 3 nights

Great and safe place for kids

Kiley

6 Jan 2026

Stayed 5 nights

Great food and great staff! Property was very clean!

Kathryn

6 Jan 2026

Stayed 5 nights

Amazing food, staff and customer service. Hotel is updated and clean and rooms were comfortable.

Chaitanya

5 Jan 2026

Stayed 5 nights

The room and service was excellent

Rafael E. Melgar Km 1.5, Colonia Andrés, San Miguel, Quintana Roo, Mexico

Location

With a stay at Cozumel Palace - All-Inclusive in Cozumel (Colonos Cuzamil), you'll be within a 15-minute drive of Cozumel Maritime Terminal and Mr. Sancho's Beach Club. This all-inclusive property is 10.5 mi (16.9 km) from San Francisco Beach and 16.3 mi (26.3 km) from Xcaret Eco Theme Park.

Palacio Municipal(0.5 Miles)

Stingray Beach(0.6 Miles)

Plaza Punta Langosta(0.7 Miles)

Punta Langosta Cruise Terminal(0.7 Miles)

Rafael E Melgar Statue(0.8 Miles)

Playa Caletita(0.9 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

A complimentary full breakfast is served daily from 7 AM to 11:30 AM.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Airport shuttle services are available for a surcharge of USD 61 per person (roundtrip). Guests must contact the property with arrival details before travel.

The property features elevators, limited wheelchair accessibility, and step-free entrances. Accessible facilities include the registration desk and public areas.

The property is located in Cozumel (Colonos Cuzamil), within a 15-minute drive of Chankanaab National Park and Mr. Sancho's Beach Club. It is 10.5 mi (16.9 km) from San Francisco Beach and 15.8 mi (25.5 km) from Xplor Theme Park.

The property features 3 outdoor pools, including a children's pool. The operational hours and seasonal availability are not specified in the provided information.

Children are allowed at the property. The minimum age for children to stay for free is not specified in the provided information.

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