Name: The Westin Cozumel
Address: Carretera Costera Norte Km 4.8, Zona Hotelera Norte, San Miguel, Quintana Roo, Mexico, San Miguel, Quintana Roo, Mexico
Rating: 8.45

Guest reviews

8.4

Very good

Based on 719 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At The Westin Cozumel, travelers highlight a quiet beachfront setting with pretty views and convenient snorkeling right off the property, plus generally friendly staff and a well-liked breakfast buffet that helps start days on a positive note.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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4

Shan

6 Apr 2026

·

Stayed 4 nights

I think it’s a bit overpriced for Cozumel

6

Theresa

19 Mar 2026

·

Stayed 1 night

Alright place to stay overnight for next day flight. Upkeep and maintenance is lacking. Light over sink was out couldn’t see in shower or mirror. Overpriced for what you get $70 US for breakfast buffet that was meh. Hotel staff were great but front desk wasn't very accommodating. Main pool was really disgusting, not clean at all, sludge piled up in one corner. Bar service at pool extremely slow.

10

Charles

22 Feb 2026

·

Stayed 5 nights

Everything was great. Will be going back.

10

Colleen

29 Jan 2026

·

Stayed 2 nights

location

10

Jan

26 Jan 2026

·

Stayed 3 nights

FIrst class resort. Amazing views, amenities, very nice decor, staff was great

Carretera Costera Norte Km 4.8, Zona Hotelera Norte, San Miguel, Quintana Roo, Mexico

Location

Located in Cozumel (Zona Hotelera Norte), The Westin Cozumel is within a 10-minute drive of Benito Juarez Park and San Miguel Church. This beach resort is 4.8 mi (7.7 km) from Stingray Beach and 8.7 mi (14 km) from Chankanaab National Park.

Playa San Juan(1.1 Miles)

Isla Cozumel Biosphere Reserve(1.7 Miles)

Villa Maya(1.9 Miles)

Maya Heritage Monument(2.6 Miles)

Los Cinco Soles(2.8 Miles)

Cozumel Museum(2.9 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self parking is available on-site.

Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee of approximately USD 31 per person.

Pets are allowed with a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

Check-in is at 3:00 PM and check-out is at 11:00 AM. Late check-out is available for a fee, subject to availability.

The property features limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities.

The property is located in Cozumel (Zona Hotelera Norte), within a 10-minute drive of Benito Juarez Park and San Miguel Church. It is 4.8 mi (7.7 km) from Stingray Beach and 8.7 mi (14 km) from Chankanaab National Park.

Yes, the property features an outdoor swimming pool, including an infinity pool and a seasonal outdoor pool.

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The Westin Cozumel

Amenities

Property description

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