Name: The Fujiya Hotel
Address: Miyanoshita 359, Miyanoshita, Hakone, Ashigarashimo District, Japan, Hakone, Kanagawa Prefecture, JP
Price range: $238–$1,029 per night
Rating: 9.1

What guests think

At 富士屋ホテル in Hakone, reviewers highlight its historic architecture, serene gardens, and polished Japanese hospitality, noting spacious, comfortable rooms and relaxing onsen facilities, with many praising attentive staff and convenient access to public transport.

Common caveats include expensive on-site restaurants with limited vegetarian or vegan options and occasional small portions, the need to book dinner in advance, and some comments about slow check-in or variable English ability. Guests consistently describe the property and rooms as impeccably maintained and quiet, with mountain or forest views. Expect a refined, historic stay focused on service, relaxation, and calm.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Reviews highlight an excellent onsen with mountain views, a quality spa, and a nice pool, alongside expansive historic gardens, a small museum, and a classic bar.

Related guest reviews

10

Leona

Apr 20, 2024

·

Stayed 3 nights

The hotel was amazing. Breakfast each morning was heavenly in the main dining room, The Fujiya. We thoroughly enjoyed the on-site onsen. Wonderful way to unwind and enjoy the view of the mountains from the onsen. We had afternoon coffee compliments of the hotel. Early Bird cocktails in Bar Victoria. Our room was an end unit - so comfy, quiet, 3 large windows to appreciate the landscaping of the hotel. French pressed sheets and comforter. The en-suite bathroom complete with a soaking tub. All the amenities provided. In-room pajamas and yukata overjackets to keep us warm. Spacious room with high ceilings. An added surprise was the Gallery Cozy - coffee, tea, soft drinks 24/7. We walked the grounds - please do this to fully take in all the outdoors and indoors What the Fujiya Hotel offers to her guests.

10

Joe

Oct 31, 2025

·

Stayed 1 night

Excellent service and beautiful hotel with great amenities. It was very clean. We enjoyed eating and drinking in the Victoria bar.

10

Rose

Mar 28, 2024

·

Stayed 2 nights

Everything was beautiful! The room was spectacular, comfortable, full of conveniences. The architecture of the entire hotel is amazing and it has such a rich history. I ate in all the restaurants and enjoyed room service as well. All meals were excellent. The onsen had a wonderful view, all conveniences were supplied, everything an onsen should be. The staff was very gracious, helpful and accommodating. Lovely, lovely, magical place

10

Takao

Jul 20, 2024

·

Stayed 1 night

夕食フルコース、朝食ペストリーブレックファースト大変美味しくいただきました。接客も気持ち良く対応してもらいました。屋外プールは、だれもいませんでしたが次回は水着を持ってきて泳いでみようと思いました。

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10

Adriana

Nov 7, 2025

·

Stayed 1 night

Beautiful historic hotel. The staff were very attentive. The onsen was quite relaxing with a nice view of the mountainside. We stayed in a twin room with a forest view and it was very spacious with a calming atmosphere and peaceful forest view from the room's window.

10

Raquel

Oct 13, 2025

·

Stayed 3 nights

Great hotel! The building is amazing, the swimming pool is nice, the onsen was great! Amazing breakfast

10

LUKE

Aug 27, 2024

·

Stayed 1 night

It gets none more grand than the grounds and the structure of The Fujiya Hotel. It is timeless and classic. If you don’t get a special feeling while staying at this hotel, you might be dead inside.

10

LISA

Nov 7, 2025

·

Stayed 1 night

This legendary quiet luxurious hotel was everything I expected. The room was clean and beautiful in a simple traditional Japanese way. The amenities are excellent. I enjoyed the onsen and sauna. The Japanese gardens surrounding the hotel are beautiful and relaxing. Also, do not miss out on having lunch or dinner at the French restaurant. The food and the service were exquisite.

10

Lindsay

Nov 8, 2025

·

Stayed 2 nights

What a magical hotel complex! The buildings and grounds are absolutely beautiful and impeccably maintained. The hospitality we experienced was like none other. The hotel was easily accessed via the Tozan train. It's a short walk to the hotel from Miyanoshita Station, but there is a hotel shuttle available if preferred. We stayed in the Forest Wing and the rooms were comfortable (firm mattress!) and clean. The breakfast was delicious with amazing presentation on China and silver dishes. So many things to explore - the outdoor gardens, the onsen, the pool, the gym, the museum, and the coffee/beverage room. I would come back to Japan/Hakone just for this stay! Arigato gozaimasu!

10

Gabriel

May 23, 2025

·

Stayed 5 nights

Absolutely great hotel and amazing onsen.

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Cleanliness

Cleanliness and upkeep are repeatedly praised; rooms and public areas feel spotless and well maintained for a historic property. A couple of comments noted a missed fridge item or a chipped plate.

Related guest reviews

10

GILBERTO

Jan 4, 2026

·

Stayed 2 nights

Tudo limpo sensacional

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10

Toshiyuki

Nov 23, 2025

·

Stayed 1 night

建物が歴史を感じられてよかった！スタッフの対応がよかった！冷蔵庫の中に前の人が泊まって、おそらく買ってきた食べ物がそのまま残っていた。

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10

yoshimasa

Nov 26, 2024

·

Stayed 1 night

ホテルの従業員のマナーやおもてなしの心遣いが素晴らしいと感じましたホテル内も清潔で従業員の方が皆さん笑顔で親切に接してくれてとっても満足しました。また宿泊させていただきます

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10

Yasuhiro

Jan 31, 2023

·

Stayed 1 night

歴史ある古い建物であるがメンテナンス、掃除が行き届いています。

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10

KAO

Aug 26, 2024

·

Stayed 1 night

ホスピタリティが素晴らしかった。細部まで掃除がいきとどいていた。ぜひまた泊まりたい。

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10

naoko

Jun 20, 2023

·

Stayed 1 night

どの場面でも、プライドを持って仕事をしておられるスタッフさん達の気持ちの良い対応に感心しました。施設内何処もお掃除が行き届き清潔でした。お食事も、素材の味を活かした薄味で、とても美味でした！何もしない、ゆったりした贅沢な時間を過ごす事ができました。ありがとうございます。いろいろな季節にまたお邪魔したいです。

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10

Joe

Oct 31, 2025

·

Stayed 1 night

Excellent service and beautiful hotel with great amenities. It was very clean. We enjoyed eating and drinking in the Victoria bar.

10

Jimin

Nov 26, 2025

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Stayed 1 night

Amazing hotel. Very professional and kind staffs. The room was very spacious and clean. It was definitely one of the best hotels we stayed in!

10

YASUTO

Mar 22, 2024

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Stayed 1 night

部屋も各施設も非常に清潔感があり、気持ちよく過ごせました。夕食時、富士山の絵付けが見事な飾り皿がセッティングされていましたが、縁が欠けており残念でした。

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10

Lindsay

Nov 8, 2025

·

Stayed 2 nights

What a magical hotel complex! The buildings and grounds are absolutely beautiful and impeccably maintained. The hospitality we experienced was like none other. The hotel was easily accessed via the Tozan train. It's a short walk to the hotel from Miyanoshita Station, but there is a hotel shuttle available if preferred. We stayed in the Forest Wing and the rooms were comfortable (firm mattress!) and clean. The breakfast was delicious with amazing presentation on China and silver dishes. So many things to explore - the outdoor gardens, the onsen, the pool, the gym, the museum, and the coffee/beverage room. I would come back to Japan/Hakone just for this stay! Arigato gozaimasu!

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Rooms

Rooms are spacious, quiet, and comfortable with classic decor and modern comforts, many offering forest or mountain views. Mattresses are often firm.

Related guest reviews

10

Rohan

Nov 18, 2025

·

Stayed 2 nights

Room was huge, spotless, and nice. Was a little perturbed by the number of giant hornets I saw, but that's the mountains in fall for you. Really historic and beautiful place. Food options within the hotel were strange and annoyingly expensive - I get that it's a 5 star hotel but not everyone wants to shell out a ton of money to eat there and it's one of the furthest hotels from the main parts of town so it feels exploitative of a captive audience. Food was Ryokan style, which was fine, especially if you're looking for that kind of service. I've stayed in cheaper onsen Ryokans that had more convenience regarding food that didn't feel like I was getting baited.

10

Geoffrey

Oct 9, 2025

·

Stayed 3 nights

The Fujiya reeks of history and elegance. The rooms are very spacious. The ambiance is sublime. We are so pleased we stayed at this hotel. The staff and quality of service was excellent. The sauna and spa facilities were 1st class. A couple of minor issues - the beds were a touch on the firm side. And the range of choice for breakfast was limited. However, in every other respect, the Fujiya will be a highlight of our time in Japan.

10

Rodrigo

May 22, 2024

·

Stayed 1 night

Great view from My room and from the onsen. Staff was very friendly and very easy to communicate with in English. I will consider this hotel for future trips to Japan. Price is not cheap, but it is worth every dollar. Great experience.

10

Mary

Apr 11, 2025

·

Stayed 2 nights

Beautiful hotel- lovely surroundings. Stayed in the corner room on the forest tower and the room was fantastic- lovely view. So nice to use the onsen on the sixth floor of this building. Staff of course are amazing. Do be sure to stroll the garden- so beautiful. Breakfast is an affair each morning- felt very pampered. Highly recommend.

10

Milad

Nov 16, 2025

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Stayed 2 nights

The room was perfect. We had a great time at Fujiya hotel. I hope we can come back sometime soon!

10

Lindsay

Nov 8, 2025

·

Stayed 1 night

Super comfy and quiet; loved the breakfast

10

Jimin

Nov 26, 2025

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Stayed 1 night

Amazing hotel. Very professional and kind staffs. The room was very spacious and clean. It was definitely one of the best hotels we stayed in!

10

Hyla

May 27, 2024

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Stayed 2 nights

Gorgeous room overlooking the mountains. Beautiful garden on property to take a walk. Excellent food. Onsen very relaxing.

10

Adriana

Nov 7, 2025

·

Stayed 1 night

Beautiful historic hotel. The staff were very attentive. The onsen was quite relaxing with a nice view of the mountainside. We stayed in a twin room with a forest view and it was very spacious with a calming atmosphere and peaceful forest view from the room's window.

10

Lindsay

Nov 8, 2025

·

Stayed 2 nights

What a magical hotel complex! The buildings and grounds are absolutely beautiful and impeccably maintained. The hospitality we experienced was like none other. The hotel was easily accessed via the Tozan train. It's a short walk to the hotel from Miyanoshita Station, but there is a hotel shuttle available if preferred. We stayed in the Forest Wing and the rooms were comfortable (firm mattress!) and clean. The breakfast was delicious with amazing presentation on China and silver dishes. So many things to explore - the outdoor gardens, the onsen, the pool, the gym, the museum, and the coffee/beverage room. I would come back to Japan/Hakone just for this stay! Arigato gozaimasu!

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Service

Service is consistently warm, attentive, and proactive, with standout problem-solving and thoughtful touches. Some guests mentioned slow check-in or varying English ability.

Related guest reviews

10

Steven

Jul 28, 2025

·

Stayed 1 night

The hotel and it’s grounds were beautiful. The staff was very accommodating, but check in was too slow. The restaurant staff was very accommodating and they had a nice menu. Overall, we would gladly come back.

10

Lily

Nov 1, 2025

·

Stayed 1 night

Staff are very helpful.

10

Darrell

Sep 29, 2025

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Stayed 3 nights

The Fujiya Hotel is a historic gem in an unforgettable setting, with a staff that is extremely friendly, competent and professional. It’s a one-of-a-kind experience with a beautiful onsite onsen, and easy access to all the best that Hakone has to offer. Definitely one of my all-time favourite travel experiences!

10

Steven

Oct 28, 2025

·

Stayed 2 nights

The upkeep of the hotel, the attention to detail, and the quality of customer service were superb! It does not get better than this. The level of attention and responsiveness to each of us is as if there are nobody else at the hotel.

10

junko

Aug 20, 2024

·

Stayed 1 night

スタッフの皆さんがコンセルジュのような対応をしてくださる、素晴らしいひと時を過ごさせていただきました。技術、心づかい、サービスの質素晴らしいの一言でした。ありがとうございました。

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2

John

Feb 16, 2025

·

Stayed 1 night

My wife, son and family love the Fujiya. I have stayed there many times over 30 years. My wife (Japanese national) and son (Japanese national) and I (British national) went to the Fujiya this weekend. My wife went to the check-in desk. The male desk clerk told her, "we would like to copy your passports". Why? Because I booked through English-language Expedia? This request was nonsense. We were very upset. I am an official resident of Japan for 35 years. I am an 永住者. The desk clerk gave no explanation. No apology. I am a university professor. My wife and son are Japanese medical doctors. We live only in Japan. The Fujiya clerk made me feel like an alien. This incident spoiled our stay.

8

Luke

Oct 22, 2024

·

Stayed 3 nights

The Fujiya I’ll be honest I was expecting more given the hotels history and the history of serving western clientele but otherwise the rooms and the amenities were great. It’s rough getting around the surrounding area without a car and the hotel staff doesn’t speak great English, they couldn’t even get the concept of what a concierge was.

10

Monique

Nov 10, 2025

·

Stayed 2 nights

The hotel and our room was so beautiful and the service was great. While all of the staff were great, we were really impressed by the trainee bell hop who helped us carry all of our luggage and was very sweet. Highly recommend!

10

Herman

Dec 22, 2025

·

Stayed 1 night

Excellent service. I forgot my bag on the train, and when I arrived, they immediately picked up the phone, handled the situation, and arranged for us to get the bag back the very next day. I’ve never experienced service like this before — truly fantastic. Dinner was wonderful as well: beautifully prepared, cozy, and served with great attention to detail. The garden view was stunning, and being able to take an evening stroll there after dinner felt very luxurious — a truly classic Japanese experience. The hotel itself was a big positive surprise. Everyone was incredibly friendly and service-minded. Absolutely a 10/10 experience.

10

Lisa

Feb 6, 2025

·

Stayed 2 nights

Amazing property. Extremely helpful staff. I loved everything about this place and hope to visit again one day. Will definitely recommend.

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Location

Walkable to the Tozan/Miyanoshita station and near bus stops, with a hotel shuttle available; a handy base for Hakone sightseeing. Some found it a bit far from the main town areas.

Related guest reviews

10

John

Nov 17, 2025

·

Stayed 2 nights

The complex property as well as the location in Hakone is beautiful. It’s conveniently walkable to the rail station.

10

Alexander

Oct 31, 2025

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Stayed 2 nights

Great hotel. Has lots of history, spacious rooms great staff and a fabulous onsen. Also very convenient for the bus and Myonashita station. There are a few cafes and restaurants close by.

10

Lilly

May 16, 2025

·

Stayed 2 nights

Beautiful historical building that has been well cared for. Close to train and bus to jump on and off.

10

Suzanne

Oct 30, 2024

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Stayed 3 nights

This is a historical hotel in which one must take the time to enjoy . The public bath is 5 star and you must visit it and enjoy . The dining areas are exceptional with Japanese ambience. The rooms are modern yet disclose history of many visitors passing through . Feed the Koi fish on your walk through the gardens as food is provided for them near the reception area. It is an easy walk to train station to use the Hakone pass and see all the sights .

10

aimee

Apr 4, 2024

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Stayed 1 night

Gorgeous property with beautiful facilities. I only wished there would have been more to do in the area but the hotel was phenomenal.

10

Wendy

Apr 10, 2023

·

Stayed 2 nights

Good views inside the hotel and good location

10

Arohi

Jun 14, 2024

·

Stayed 2 nights

Gorgeous surroundings, it’s amazing. It’s a bit far from the town and very limited food areas around . Hotel Restaurants are a bit expensive. They have a free shuttle that takes you to the nearest station.

10

Giuliano

Sep 5, 2025

·

Stayed 3 nights

Beautiful hotel - what you would imagine as ‘old Japanese style’, but with all the comforts you need in today’s world. The people and service amazing. Great location to access the attractions all around the area - via using the very easy to use public services.

10

Nadine

May 16, 2025

·

Stayed 1 night

Beautiful hotel with exemplary service. Picturesque gardens surrounding the hotel. Close to the train station and a bus stop which is convenient. Many amenities at this hotel and amazing Japanese breakfast. Hotel has three restaurants and a private onsen. Each room also receives hot spring water. All in all, this was a great choice.

10

Lindsay

Nov 8, 2025

·

Stayed 2 nights

What a magical hotel complex! The buildings and grounds are absolutely beautiful and impeccably maintained. The hospitality we experienced was like none other. The hotel was easily accessed via the Tozan train. It's a short walk to the hotel from Miyanoshita Station, but there is a hotel shuttle available if preferred. We stayed in the Forest Wing and the rooms were comfortable (firm mattress!) and clean. The breakfast was delicious with amazing presentation on China and silver dishes. So many things to explore - the outdoor gardens, the onsen, the pool, the gym, the museum, and the coffee/beverage room. I would come back to Japan/Hakone just for this stay! Arigato gozaimasu!

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Dining

On-site restaurants and breakfasts receive frequent praise for quality and presentation. Common drawbacks are high prices, limited vegetarian/vegan options, occasional small portions, and the need to reserve dinner in advance.

Related guest reviews

8

Jean

Oct 24, 2025

·

Stayed 2 nights

Hotel is classic. A historical beauty that has been through a wonderful renovation. I stayed there in the 1960s and they have preserved things very well. The only disappointment was the dining room for dinner. Food is very pricey, but not that good. Plus they rushed us out after one hour as they had a big tour group they needed to accommodate. Thought the maitre’d was rather rude in that process and unexpected from a hotel of this caliber.

10

Leona

Apr 20, 2024

·

Stayed 3 nights

The hotel was amazing. Breakfast each morning was heavenly in the main dining room, The Fujiya. We thoroughly enjoyed the on-site onsen. Wonderful way to unwind and enjoy the view of the mountains from the onsen. We had afternoon coffee compliments of the hotel. Early Bird cocktails in Bar Victoria. Our room was an end unit - so comfy, quiet, 3 large windows to appreciate the landscaping of the hotel. French pressed sheets and comforter. The en-suite bathroom complete with a soaking tub. All the amenities provided. In-room pajamas and yukata overjackets to keep us warm. Spacious room with high ceilings. An added surprise was the Gallery Cozy - coffee, tea, soft drinks 24/7. We walked the grounds - please do this to fully take in all the outdoors and indoors What the Fujiya Hotel offers to her guests.

8

Richard

Mar 17, 2023

·

Stayed 3 nights

An incredible building with incredible history and past, a real joy to stay in. The only problem is their menus, there are little to no vegan options, the kitchens are inflexible with changing or swapping items on the menu too.

8

Michelle

Oct 27, 2025

·

Stayed 3 nights

A beautiful Historic property. Staff was nice and helpful. Especially, we like to thank Yu for her help at the front desk. She gave me a lot of help. There's a bus stop 2 minutes away from the hotel. The only complaint is you need to make a reservation for dinner a day before, which I had no knowledge of when we checked in.

10

Joe

Oct 31, 2025

·

Stayed 1 night

Excellent service and beautiful hotel with great amenities. It was very clean. We enjoyed eating and drinking in the Victoria bar.

10

Hannah

May 7, 2025

·

Stayed 2 nights

Such a special hotel, really feels unique and traditional with exceptional service from staff. A great base to explore the area and their Kikkaso restaurant was such a highlight - one of the best meals we had on our trip. Would 100% stay there again

10

Leslie

Aug 15, 2025

·

Stayed 2 nights

Beautiful historic hotel in the Hakone area with a great legacy. Excellent food and service, nice rooms and a beautiful interior and external grounds. One of the best hotels in Japan.

8

John

Mar 23, 2024

·

Stayed 2 nights

I liked the hotel , however it was impossible to accept and pay for a bottle of wine at dinner, it was overpriced, this was not an expensive bottle of wine but an extraordinary overpricing policy in the hotel .

8

Tracey

Apr 11, 2024

·

Stayed 2 nights

The onsen was lovely, as were the staff. The room was spacious with lots of storage, excellent shower, comfortable bed and provision of everything we needed, including fresh ptjamas, robe and slippers daily… On the downside, the hotel looks a bit like a sports club or conference centre in places, it is stark, with little atmosphere in the bar. We were unable to try the Japanese restaurant for dinner, the French one had minuscule portions, probably exacerbated by the waitress asking if I wanted a half portion and clearly misunderstanding the question of how large it was - a 2 inch square portion of fish… the trout starter was very good and my partner pronounced his tiny portion of beef excellent. Lack of vegetables… western restaurant was ok, nothing special. Breakfast in the western part was pretty good and a walk through the gardens. I’m Not sure i would stay again, but service was excellent…

10

Kat

May 16, 2025

·

Stayed 1 night

Staying at the Fujiya was an incredible experience, from the very beginning to the very end. The hotel itself is stunning and exudes luxury and history. The staff go above and beyond to make you feel comfortable. The dining is superb - 2 best meals I’ve ever had. One was Japanese Wagyu dinner in their amazing Japanese restaurant, the other was a continental breakfast (I really wanted to have a meal in the other dining room, but the meal itself turned out to be incredible too, with many delightful little surprises). I hope to come back one day and spend more time at the incredible Fujiya.

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Month	Average price
January	$288
February	$277
March	$295
April	$285
May	$289
June	$224
July	$231
August	$338
September	$247
October	$302
November	$335
December	$319

Su	Mo	Tu	We	Th	Fr	Sa
				1 $305	2 $309	3 $384
4 $347	5 $295	6 $298	7 $298	8 $297	9 $331	10 $965
11 $1,029	12 $308	13 $298	14 $294	15 $725	16 $842	17 $365
18 $308	19 $308	20 $298	21 $308	22 $308	23 $337	24 $554
25 $298	26 $308	27 $298	28 $295	29 $298	30 $308	31 $590

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $609
20 $472	21 $469	22 $981	23 $311	24 $310	25 $300	26 $394
27 $307	28 $263	29 $266	30 $238

Prices for The Fujiya Hotel

Monthly average prices

About this property

Location

Room options

Comfy Lodge Restful Cottage -Suite

Comfy Lodge Restful Cottage -Deluxe Twin Room

Flower Palace Heritage Suite

Flower Palace Heritage Suite Chrysanthemum

Main Building Junior Suite

Main Building Double Room

Comfy Lodge Restful Cottage -Twin Room

Flower Palace Penthouse Suite with 2 Bed Rooms

Forestwing Corner Twin Room

Forestwing Twin Room Forest Side

Flower Palace Deluxe Twin Room

Flower Palace Junior Suite

Forestwing Twin Room with Western Cuisine Dinner Time 20:00

Forestwing Twin Room with Japanese Cuisine Dinner Time 20:00

Forestwing Twin Room with French Cuisine Dinner Time 20:00

Forestwing Twin Room Garden Side

Main Building Twin Room

Forestwing Premier Suite

Room #31636329

Room #31636330

Room #31636333

Room #31636338

Room #31636340

Room #31636334

Room #31636339

Room #31636332

Room #31636335

Room #31636331

Room #31636336

Room #31636337

Guest reviews of The Fujiya Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

FAQs about The Fujiya Hotel

Considering this hotel for your Hakone trip?

Prices for upcoming dates