Hotel Indigo Hakone Gora by IHG
$433
/ night
Avg. for November
Prices for Hotel Indigo Hakone Gora by IHG
Select dates to see prices and availability
$433
/ night
Avg. for November
Monthly average prices
Nightly prices at Hotel Indigo Hakone Gora by IHG average $268 in August, the cheapest month, and $443 in October, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $307 |
| February | $303 |
| March | $384 |
| April | $433 |
| May | $381 |
| June | $283 |
| July | $270 |
| August | $268 |
| September | $326 |
| October | $443 |
| November | $433 |
| December | $410 |
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Nov · $433
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Most expensive: October (~$443)
Cheapest: August (~$268)
About this property
Enjoy a range of recreational amenities, including hot springs, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Amenities
Enjoy a range of recreational amenities, including hot springs, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Riverside Kitchen & Bar, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 100 individually decorated guestrooms, featuring minibars and espresso makers. 50-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature spring water baths and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Location
Located in Hakone (Gora), Hotel Indigo Hakone Gora by IHG is within a 5-minute drive of Hakone Open Air Museum and Hakone Gora Park. This luxury hotel is 2.5 mi (4 km) from Ōwakudani and 6.2 mi (10 km) from Hakone Shrine.
What's nearby
Miyagino Hayakawa Breakwater Cherry Blossoms(0.4 miles)
Hakone Gora Park(0.6 miles)
Hakone Museum of Art(0.7 miles)
Hakuundo Chaen(0.8 miles)
Hakone Open Air Museum(0.9 miles)
Hakone Kowakien Yunessun(1.4 miles)
Okada Museum of Art(1.5 miles)
Sengokuhara Onsen(1.6 miles)
Chisuji Falls(1.8 miles)
Ōwakudani(2 miles)
Hakone Venetian Glass Museum(2.7 miles)
Pola Museum of Art(2.9 miles)
Hakone Ropeway(3.1 miles)
Sengokuhara Susuki Prairie(3.3 miles)
Hakone Hot Springs(3.3 miles)
Haneda Airport (HND)(62.3 miles)
Narita Intl. Airport (NRT)(111.2 miles)
Parking
Restaurant
Non-Smoking Rooms
Room Service
Dry Cleaning
Housekeeping
Location
Kigaujishinden 924-1, Gora, Hakone, Ashigarashimo District, Japan
Miyagino Hayakawa Breakwater Cherry Blossoms (0.4 miles)
Hakone Gora Park (0.6 miles)
Hakone Museum of Art (0.7 miles)
Hakuundo Chaen (0.8 miles)
Hakone Open Air Museum (0.9 miles)
Hakone Kowakien Yunessun (1.4 miles)
Room options
10
Standard Room, 2 Twin Beds (Private Hot Spring)
Room details
2 Twin Beds
Sleeps 2
391 ft²
Air ConditioningHeatingWi-Fi (Free)Indoor Private Spa TubPrivate Spa Tub
12
Standard Room, 2 Twin Beds, River View (Private Hot Spring)
Room details
2 Twin Beds
Sleeps 3
391 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)Outdoor Private Spa TubPrivate Spa Tub
12
Suite, 2 Twin Beds, River View (Private Hot Spring)
Room details
2 Twin Beds
Sleeps 2
818 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)Outdoor Private Spa TubPrivate Spa Tub
12
Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)
Room details
1 King Bed
Sleeps 3
534 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)Outdoor Private Spa TubPrivate Spa Tub
6
Suite, 1 King Bed (Private Hot Spring)
Room details
1 King Bed
Sleeps 4
607 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)Indoor Private Spa TubPrivate Spa Tub
13
Standard Room, 1 King Bed, River View (Private Hot Spring)
Room details
1 King Bed
Sleeps 3
391 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)Outdoor Private Spa TubPrivate Spa Tub
10
Standard Room, 1 King Bed (Private Hot Spring)
Room details
1 King Bed
Sleeps 2
391 ft²
Air ConditioningHeatingWi-Fi (Free)Indoor Private Spa TubPrivate Spa Tub
14
Standard Room
Room details
2 Twin Beds
Sleeps 2
391 ft²
Air ConditioningHeatingWi-Fi (Free)Indoor Private Spa TubPrivate Spa Tub
Guest reviews of Hotel Indigo Hakone Gora by IHG
9.1
Superb
Based on 1,830 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Travellers praise Hotel Indigo Hakone Gora by IHG for in-room private onsen baths and exceptionally friendly staff, while recurring comments note its quiet riverside setting feels remote, with steep walks to Gora and reliance on helpful hotel shuttles.
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What guests think
Travellers praise Hotel Indigo Hakone Gora by IHG for in-room private onsen baths and exceptionally friendly staff, while recurring comments note its quiet riverside setting feels remote, with steep walks to Gora and reliance on helpful hotel shuttles.
Guests consistently highlight the excellent breakfast and enjoyable on-site dining, though some find prices high and recommend securing dinner reservations. Rooms are modern, spacious and relaxing, but a few mention housekeeping lapses or minor maintenance issues. Some were disappointed by construction-affected river views, occasional noise, or that the public onsen operates as a coed spa rather than a traditional hot spring. Expect a contemporary, tranquil escape with strong service and amenities.
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AI-generated summary based on recent guest reviews
Facilities
Popular facilities include private in-room baths and a coed public spa/onsen, a riverside footbath, and a small gym. A few found the public onsen busy or less traditional.
Related guest reviews
10
Mathieu
Aug 9, 2025
·
Stayed 2 nights
Super onsen et salle de fitness
Super onsen et salle de fitness
10
Nicole Samantha
Sep 10, 2025
·
Stayed 2 nights
clean, location wise there's a 7 eleven nearby. The private onsen in the balcony is very nice. Common onsen has a jacuzzi and a sauna. Swimwear is required in the common onsen which was convenient for our group. Would definitely book here again!
clean, location wise there's a 7 eleven nearby. The private onsen in the balcony is very nice. Common onsen has a jacuzzi and a sauna. Swimwear is required in the common onsen which was convenient for our group. Would definitely book here again!
10
Olivia
Nov 3, 2025
·
Stayed 3 nights
This was a lovely hotel. The shuttles they run are very helpful. The restaurant was delicious. The foot bath happy hour outside looking at the river was fantastic. We had a "private onsen" room but it was really a bathtub on the deck (more sento), not groundwater, but still very nice. The hotel onsen is also a very nice spa, but not an onsen in the traditional sense. The pricing was higher when we checked out than represented on Expedia so FYI.
This was a lovely hotel. The shuttles they run are very helpful. The restaurant was delicious. The foot bath happy hour outside looking at the river was fantastic. We had a "private onsen" room but it was really a bathtub on the deck (more sento), not groundwater, but still very nice. The hotel onsen is also a very nice spa, but not an onsen in the traditional sense. The pricing was higher when we checked out than represented on Expedia so FYI.
10
Eric
Apr 28, 2025
·
Stayed 2 nights
Beautiful property & excellent beautifully appointed rooms, with private onsen experience. What I didn't like: Public Onsen was noisy and busy Breakfast price (4400/person) is very expensive ! Dinner reservation not that easy to get
Beautiful property & excellent beautifully appointed rooms, with private onsen experience. What I didn't like: Public Onsen was noisy and busy Breakfast price (4400/person) is very expensive ! Dinner reservation not that easy to get
10
KRISTEN
Oct 12, 2024
·
Stayed 2 nights
Really beautiful property tucked into the side of the mountain. Private onsen on the balcony overlooking the river and mountains was a dream. The public onsen was fabulous, I didn't want to leave! Easy walk up the hidden stairs to get to Gora restaurants and the ropeway over Mt hakone to see the lake and shrines. The on site restaurant was pretty good, too, I loved the chef tasting menu. 24 hour gym and room service. Everything you could want in a hotel!
Really beautiful property tucked into the side of the mountain. Private onsen on the balcony overlooking the river and mountains was a dream. The public onsen was fabulous, I didn't want to leave! Easy walk up the hidden stairs to get to Gora restaurants and the ropeway over Mt hakone to see the lake and shrines. The on site restaurant was pretty good, too, I loved the chef tasting menu. 24 hour gym and room service. Everything you could want in a hotel!
10
ROSA
Jun 7, 2025
·
Stayed 2 nights
Amazing hotel, great amenities
Amazing hotel, great amenities
10
Chad
Nov 5, 2025
·
Stayed 1 night
The onsen was fantastic both public and private in the room. Staff were incredibly friendly and helpful. The rooms were spotless and we'll appointed. Superior location in beautiful setting
The onsen was fantastic both public and private in the room. Staff were incredibly friendly and helpful. The rooms were spotless and we'll appointed. Superior location in beautiful setting
10
Yaron
Apr 30, 2025
·
Stayed 1 night
Spa hotel, amazing facilities, great rooms
Spa hotel, amazing facilities, great rooms
10
Colette
Apr 25, 2025
·
Stayed 2 nights
Fantastic staff. Free shuttle bus from/to Odawara station. Very organised. Stunning spacious room with wonderful amenities. River view and private onsen beautiful. Public footbath and onsen (swimwear required!). Great location for using Hakone Free pass - there is even a quiet, walkable 20 minute shortcut to Gora train, funicular/cable car station if you are fit enough for lots of steep steps and want a lovely leafy walk! Restaurant in the evening was great- a little suited to western tastes including vegan. There is also a convenience store opposite the driveway.
Fantastic staff. Free shuttle bus from/to Odawara station. Very organised. Stunning spacious room with wonderful amenities. River view and private onsen beautiful. Public footbath and onsen (swimwear required!). Great location for using Hakone Free pass - there is even a quiet, walkable 20 minute shortcut to Gora train, funicular/cable car station if you are fit enough for lots of steep steps and want a lovely leafy walk! Restaurant in the evening was great- a little suited to western tastes including vegan. There is also a convenience store opposite the driveway.
10
Brian
Jul 14, 2025
·
Stayed 1 night
Our party of 11 thoroughly enjoyed our stay at this property. Everything from check-in to all the facilities were all amazing experiences. Their shuttle bus service was great, nothing to be concerned about at all. The shared facilities are the best we've seen on in the trip including a much needed 24 hour gym. In addition, the rooms are to die for, really happy we stated and would do so again on our next trip! Thanks!
Our party of 11 thoroughly enjoyed our stay at this property. Everything from check-in to all the facilities were all amazing experiences. Their shuttle bus service was great, nothing to be concerned about at all. The shared facilities are the best we've seen on in the trip including a much needed 24 hour gym. In addition, the rooms are to die for, really happy we stated and would do so again on our next trip! Thanks!
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AI-generated summary based on recent guest reviews
Cleanliness
Overall cleanliness is praised, with many describing rooms as spotless. A few report lapses such as dust, cobwebs, clogged drains, stains, or an isolated pest sighting.
Related guest reviews
10
IZUMI
Nov 8, 2025
·
Stayed 1 night
到着時の応接から、帰るまでスタッフの対応はホスピタリティに溢れた素晴らしい対応で感心しました。 夕食、朝食共に施設内レストランでの提供でしたが、こちらも美味しいとか言いようがない程の美味しさでした。近隣にある他の施設も使った事がありますが、次元の異なる美味しさだと思います。 客室も清潔で、使いやすい仕組みとなっています。ベットも好みの固さで良く眠れました。 客室のお風呂も温泉を引き込んでおり、湯浴みを楽しめました。 改善ができるならと思う点は、 風呂場の水捌けに工夫が居ると思う 川側は景観が残念に感じる。川向こうの建物が近く、景観を損ねている事、露天なので簾を落として入らざるを得ず、結果的に景観については、無かった事にせざるを得ないです。 以外は、パーフェクトな施設です。 また美味しい食事と心地よいサービスを受けに行きたいと思います。
到着時の応接から、帰るまでスタッフの対応はホスピタリティに溢れた素晴らしい対応で感心しました。 夕食、朝食共に施設内レストランでの提供でしたが、こちらも美味しいとか言いようがない程の美味しさでした。近隣にある他の施設も使った事がありますが、次元の異なる美味しさだと思います。 客室も清潔で、使いやすい仕組みとなっています。ベットも好みの固さで良く眠れました。 客室のお風呂も温泉を引き込んでおり、湯浴みを楽しめました。 改善ができるならと思う点は、 風呂場の水捌けに工夫が居ると思う 川側は景観が残念に感じる。川向こうの建物が近く、景観を損ねている事、露天なので簾を落として入らざるを得ず、結果的に景観については、無かった事にせざるを得ないです。 以外は、パーフェクトな施設です。 また美味しい食事と心地よいサービスを受けに行きたいと思います。
6
Vivian
Aug 6, 2024
·
Stayed 1 night
The restaurant dinner is average only. A bit disappointing with the upgraded wagu steak. Also there was a big cockcroach at the pillow in one of the bed at the hotel room. This caused bad experience and couldnt sleep thinking of bugs in the room.
The restaurant dinner is average only. A bit disappointing with the upgraded wagu steak. Also there was a big cockcroach at the pillow in one of the bed at the hotel room. This caused bad experience and couldnt sleep thinking of bugs in the room.
8
Paul de
Nov 6, 2025
·
Stayed 2 nights
Clean room, good location, on site parking, breakfast amazing, in room hot tub/onsen
Clean room, good location, on site parking, breakfast amazing, in room hot tub/onsen
10
Kuan-Chun
Feb 3, 2025
·
Stayed 2 nights
Nice and clean
Nice and clean
6
Deborah
Nov 15, 2024
·
Stayed 1 night
The room was a bit dirty. When we checked into our room, we discovered the toilet seat had an existing pee spot. We had to wipe it. The shower glass door had water stains which tells me that it hasn’t cleaned for awhile. The shower tiles had mold. So cleanliness wasn’t up to par. The property is welcoming and beautiful though. It has a variety of food for the breakfast selection.
The room was a bit dirty. When we checked into our room, we discovered the toilet seat had an existing pee spot. We had to wipe it. The shower glass door had water stains which tells me that it hasn’t cleaned for awhile. The shower tiles had mold. So cleanliness wasn’t up to par. The property is welcoming and beautiful though. It has a variety of food for the breakfast selection.
10
DANDONG
Nov 1, 2025
·
Stayed 1 night
Clean room, staff are very friendly and helpful.
Clean room, staff are very friendly and helpful.
10
carson
Jan 30, 2026
·
Stayed 1 night
Beautiful room, super clean, amazing service, and wonderful amenities
Beautiful room, super clean, amazing service, and wonderful amenities
8
Kam Wah Cindy
Dec 20, 2022
·
Stayed 19,342 nights
Clean and spacious room
Clean and spacious room
8
Charles
Nov 12, 2025
·
Stayed 2 nights
How beautiful the whole hotel was in general and we enjoyed the wonderful staff. Room was very clean when first arrived and the hotspring bath was a delight.
How beautiful the whole hotel was in general and we enjoyed the wonderful staff. Room was very clean when first arrived and the hotspring bath was a delight.
2
taiko
Mar 5, 2023
·
Stayed 1 night
排水溝が詰まってて気持ち悪かった
排水溝が詰まってて気持ち悪かった
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern, spacious and comfortable, often with private balconies and onsen; beds are widely liked. Some report noise (river, construction, or soundproofing), disappointing views, or uncomfortable sofa beds.
Related guest reviews
10
Abigail
Nov 24, 2025
·
Stayed 1 night
my husband and i came to the Hotel Indigo Hakone for a night during our honeymoon. this stay was definitely a highlight of our trip. the room was absolutely gorgeous with our private outdoor bath. the surrounding area was beautiful to look at. we had a very relaxing time and experienced great service from the staff. we also enjoyed the convenience of the free shuttle bus from the odawara station.
my husband and i came to the Hotel Indigo Hakone for a night during our honeymoon. this stay was definitely a highlight of our trip. the room was absolutely gorgeous with our private outdoor bath. the surrounding area was beautiful to look at. we had a very relaxing time and experienced great service from the staff. we also enjoyed the convenience of the free shuttle bus from the odawara station.
8
Peter
May 10, 2024
·
Stayed 3 nights
Nice modern hotel with good facilities and attentive staff. Good selection of Japanese and western food. Not really walkable from Gora due very steep steps down narrow path to hotel. Road has no pavement. Hotel offer regular shuttle service to and from both Goya and Odawara. Hotel is next to river Haya river but several sluce gates directly outside make a lot of noise noticeable from within room.
Nice modern hotel with good facilities and attentive staff. Good selection of Japanese and western food. Not really walkable from Gora due very steep steps down narrow path to hotel. Road has no pavement. Hotel offer regular shuttle service to and from both Goya and Odawara. Hotel is next to river Haya river but several sluce gates directly outside make a lot of noise noticeable from within room.
10
Y
Aug 23, 2025
·
Stayed 1 night
Beautiful, classically decorated interior spaces and my room looked at an area of forest covered mountain. Breakfast was lovely with a nice mix of Japanese and western selections (and a beautifully decorated cappuccino). Staff was incredibly friendly at check-in and check out. Room was clean and elegantly appointed. The bathroom was unbelievable Overhead rain shower and a soaking bath. Immaculate tiles. Main drawback is that the hotel is situated at the end of a fairly poor street in an urban area without any access to green space (the mountain behind the property is quite steep and without any walking area).
Beautiful, classically decorated interior spaces and my room looked at an area of forest covered mountain. Breakfast was lovely with a nice mix of Japanese and western selections (and a beautifully decorated cappuccino). Staff was incredibly friendly at check-in and check out. Room was clean and elegantly appointed. The bathroom was unbelievable Overhead rain shower and a soaking bath. Immaculate tiles. Main drawback is that the hotel is situated at the end of a fairly poor street in an urban area without any access to green space (the mountain behind the property is quite steep and without any walking area).
2
Gad
Nov 21, 2025
·
Stayed 2 nights
We stayed at the hotel for two nights. We booked a room with a private onsen on the balcony and a river view. The high price matched the type of room and the hotel, and we expected a pampering experience — but it turned out to be a major disappointment. Right across the river, directly facing the balcony, there is an active construction site. The noise is terrible, and the view is especially unpleasant and completely lacking any sense of tranquility. Soaking in the private onsen was accompanied by unbearable loud noise — the exact opposite of what you’d want after a day of sightseeing. We complained at the front desk and learned that the hotel was fully booked. As compensation for the inconvenience, we received a box of cookies. I’m not sure what was more insulting and frustrating - marketing the room as a luxurious onsen experience, or getting cookies as compensation along with the manager’s very sincere apology. The next morning, at 10:30, just as we were about to leave the room for our day trip, we got a call from the front desk saying a different room had become available. We didn’t want to waste the morning packing and moving, so we declined. Days in Hakone are short, it gets dark early, and every minute counts. Additionally, there were three of us in the room, and the pull-out sofa was extremely uncomfortable. The mattress felt like something you’d find on a camping trip. Indigo hotels are considered upscale, with special design and a level above the standard exper
We stayed at the hotel for two nights. We booked a room with a private onsen on the balcony and a river view. The high price matched the type of room and the hotel, and we expected a pampering experience — but it turned out to be a major disappointment. Right across the river, directly facing the balcony, there is an active construction site. The noise is terrible, and the view is especially unpleasant and completely lacking any sense of tranquility. Soaking in the private onsen was accompanied by unbearable loud noise — the exact opposite of what you’d want after a day of sightseeing. We complained at the front desk and learned that the hotel was fully booked. As compensation for the inconvenience, we received a box of cookies. I’m not sure what was more insulting and frustrating - marketing the room as a luxurious onsen experience, or getting cookies as compensation along with the manager’s very sincere apology. The next morning, at 10:30, just as we were about to leave the room for our day trip, we got a call from the front desk saying a different room had become available. We didn’t want to waste the morning packing and moving, so we declined. Days in Hakone are short, it gets dark early, and every minute counts. Additionally, there were three of us in the room, and the pull-out sofa was extremely uncomfortable. The mattress felt like something you’d find on a camping trip. Indigo hotels are considered upscale, with special design and a level above the standard exper
10
Sam
May 13, 2025
·
Stayed 1 night
Excellent service, food, river view and private onsen is excellent
Excellent service, food, river view and private onsen is excellent
10
Kathryn
Nov 15, 2025
·
Stayed 2 nights
Good hotel near Gora - you can take shuttle or walk 15” up some steep sets of stairs if you are up for some exercise; most common areas look newly updated in last several years; nice private Onsrn on room balcony was used a lot!
Good hotel near Gora - you can take shuttle or walk 15” up some steep sets of stairs if you are up for some exercise; most common areas look newly updated in last several years; nice private Onsrn on room balcony was used a lot!
10
ALICIA
Dec 31, 2025
·
Stayed 1 night
The room was fantastic! If you want to sleep well, sleep on these beds. The food is really good. Make reservations for dinner and activities. Get a room with a view!
The room was fantastic! If you want to sleep well, sleep on these beds. The food is really good. Make reservations for dinner and activities. Get a room with a view!
10
Klein Mark
Nov 26, 2024
·
Stayed 2 nights
The rooms were spacious!
The rooms were spacious!
6
Anthony
May 1, 2025
·
Stayed 1 night
The hotel itself is great. Really well designed rooms with thoughtful touches. The staff were attentive, friendly and accommodating. The shuttle bus was reliable which is helpful as you’re not within easy walking distance of nearby restaurants although there is an excellent sushi restaurant on the other side of the river I recommend walking to. What did impact my experience however was the terrible soundproofing of the rooms. I could hear the elevator noises, guests walking above me, other rooms pouring baths and very clearly the guests staying next door who decided to have a “loud party” until the early hours with screams throughout the afternoon and evening. You will be able to hear conversations and guests using their bathroom. It’s a huge shame as you check in to this hotel for peace and tranquility. I overheard other guests share the same remarks during breakfast. Unfortunately for the soundproofing I am unable to recommend it.
The hotel itself is great. Really well designed rooms with thoughtful touches. The staff were attentive, friendly and accommodating. The shuttle bus was reliable which is helpful as you’re not within easy walking distance of nearby restaurants although there is an excellent sushi restaurant on the other side of the river I recommend walking to. What did impact my experience however was the terrible soundproofing of the rooms. I could hear the elevator noises, guests walking above me, other rooms pouring baths and very clearly the guests staying next door who decided to have a “loud party” until the early hours with screams throughout the afternoon and evening. You will be able to hear conversations and guests using their bathroom. It’s a huge shame as you check in to this hotel for peace and tranquility. I overheard other guests share the same remarks during breakfast. Unfortunately for the soundproofing I am unable to recommend it.
10
Diem Anh
Nov 11, 2025
·
Stayed 3 nights
Clean room, beautiful views.
Clean room, beautiful views.
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AI-generated summary based on recent guest reviews
Service
Service is consistently described as warm, attentive, and multilingual, with useful shuttle support. Occasional complaints mention slow or limited shuttles, check-in delays, housekeeping scheduling mix-ups, or inconsistent advice.
Related guest reviews
10
Vincent
Feb 8, 2026
·
Stayed 1 night
Staff at the hotel were very friendly and looked after my needs during my brief stay. They were able to recommend available services, and were accommodating to any needs I had. The room at the hotel was designed for comfort, and was clean and organized once I was ready for check in. The use of smart technology and smart devices was also convenient, as it made it easy to control the various devices in the hotel room right from my bedside. The private onsen bath was also very convenient and comfortable for myself as a solo traveler.
Staff at the hotel were very friendly and looked after my needs during my brief stay. They were able to recommend available services, and were accommodating to any needs I had. The room at the hotel was designed for comfort, and was clean and organized once I was ready for check in. The use of smart technology and smart devices was also convenient, as it made it easy to control the various devices in the hotel room right from my bedside. The private onsen bath was also very convenient and comfortable for myself as a solo traveler.
10
Anjila
Oct 18, 2025
·
Stayed 1 night
Impeccable service. The staff truly goes above and beyond to make your stay amazing! I would definitely stay here again in the future.
Impeccable service. The staff truly goes above and beyond to make your stay amazing! I would definitely stay here again in the future.
4
Bengt
Nov 9, 2023
·
Stayed 2 nights
My partner and I are experienced travelers, but unfortunately, we found this hotel to be quite disappointing considering its price. Here’s why: • Our room wasn’t cleaned when we returned at 5 pm. Surprisingly, the reception staff claimed that we had declined cleaning for environmental reasons, even though no one asked us during check-in. We had to request them to at least clean the garbage, change the towels and give us two bottles of water (seems like greenwashing). • The hotel’s location is inconvenient; they need to pick you up and drive you to Gora. When we called for a pickup, we were kept on hold and nothing happened, so we had to take a taxi. • The fish of the day at dinner was the same on both days. • The hotel’s surroundings felt more like an industrial area. • The service was impersonal, and the staff seemed more like on the field work. I hope this feedback doesn’t come across as overly negative, but compared to our previous stays at two excellent hotels, our experience here was quite disappointing.
My partner and I are experienced travelers, but unfortunately, we found this hotel to be quite disappointing considering its price. Here’s why: • Our room wasn’t cleaned when we returned at 5 pm. Surprisingly, the reception staff claimed that we had declined cleaning for environmental reasons, even though no one asked us during check-in. We had to request them to at least clean the garbage, change the towels and give us two bottles of water (seems like greenwashing). • The hotel’s location is inconvenient; they need to pick you up and drive you to Gora. When we called for a pickup, we were kept on hold and nothing happened, so we had to take a taxi. • The fish of the day at dinner was the same on both days. • The hotel’s surroundings felt more like an industrial area. • The service was impersonal, and the staff seemed more like on the field work. I hope this feedback doesn’t come across as overly negative, but compared to our previous stays at two excellent hotels, our experience here was quite disappointing.
10
Yenn Dar
Feb 15, 2024
·
Stayed 1 night
Spacious and comfortable room with in room onsen tub. Breakfast buffet was delicious. Excellent service too! 👍👍👍
Spacious and comfortable room with in room onsen tub. Breakfast buffet was delicious. Excellent service too! 👍👍👍
8
Christa
Feb 25, 2024
·
Stayed 1 night
Absolutely loved our stay at the hotel Indigo Gora. We stayed for one night. Highlights were the public onsen spa and the spa tub in the hotel room. We made a reservation for dinner at the hotel and the food was wonderful! Breakfast was also lovely. Staff were helpful and very kind. Our only negative was the advice from the front desk about suggesting we take the hotel shuttle to odawara, instead of the train. They quoted it would take 45 mins door to door, and said it was faster than taking the train. We allowed loads of time (1hr45mins) for us to get to our Shinkansen train in odawara. The shuttle was as so incredibly slow! Inching along the road, with mostly one way roads so you had to wait for oncoming traffic to pass first. We bus took 1hour45 mins exactly. We missed our train by 5 mins which was very frustrating after allowing so much time to get there, and we had to book another train to Tokyo where there was only availability 2 hours later. Strongly recommend going via the train, it’s much faster than taking the hotel shuttle.
Absolutely loved our stay at the hotel Indigo Gora. We stayed for one night. Highlights were the public onsen spa and the spa tub in the hotel room. We made a reservation for dinner at the hotel and the food was wonderful! Breakfast was also lovely. Staff were helpful and very kind. Our only negative was the advice from the front desk about suggesting we take the hotel shuttle to odawara, instead of the train. They quoted it would take 45 mins door to door, and said it was faster than taking the train. We allowed loads of time (1hr45mins) for us to get to our Shinkansen train in odawara. The shuttle was as so incredibly slow! Inching along the road, with mostly one way roads so you had to wait for oncoming traffic to pass first. We bus took 1hour45 mins exactly. We missed our train by 5 mins which was very frustrating after allowing so much time to get there, and we had to book another train to Tokyo where there was only availability 2 hours later. Strongly recommend going via the train, it’s much faster than taking the hotel shuttle.
6
Laura
Oct 27, 2023
·
Stayed 3 nights
While the room was comfortable and breakfast good, staff service was below average, especially at the front desk. They can’t seem to give information on things to do, make restaurant reservations and give off a vibe that they’re very unhappy working there. On one of the nights, my friend fell on the property road on her way to 7-11 due to insufficient lighting. They didn’t seem to care, and we had to search for clinics online for them to call. Finally one of the staff with better attitude brought some meds out. The next day, we wanted more meds for friend’s swollen ankle and the staff directed us to get them from 7-11. We asked if there was a pharmacy nearby and the staff said no. We found one just outside of the hotel. So stay here for the room and breakfast, but don’t expect much customer service.
While the room was comfortable and breakfast good, staff service was below average, especially at the front desk. They can’t seem to give information on things to do, make restaurant reservations and give off a vibe that they’re very unhappy working there. On one of the nights, my friend fell on the property road on her way to 7-11 due to insufficient lighting. They didn’t seem to care, and we had to search for clinics online for them to call. Finally one of the staff with better attitude brought some meds out. The next day, we wanted more meds for friend’s swollen ankle and the staff directed us to get them from 7-11. We asked if there was a pharmacy nearby and the staff said no. We found one just outside of the hotel. So stay here for the room and breakfast, but don’t expect much customer service.
10
Sohee
Sep 10, 2025
·
Stayed 1 night
This was one of the best hotels I’ve stayed at. Beautifully decorated, clean, new and spacious. Staff were very friendly and exceptionally helpful. Amazing service and facilities. Check-in process was so nice - we were seated in the nice lobby area while they took care of all paper works and luggage. Transportation from/to Odawara station made the trip so convenient. I can‘t say enough good things about this place and I would definitely go back.
This was one of the best hotels I’ve stayed at. Beautifully decorated, clean, new and spacious. Staff were very friendly and exceptionally helpful. Amazing service and facilities. Check-in process was so nice - we were seated in the nice lobby area while they took care of all paper works and luggage. Transportation from/to Odawara station made the trip so convenient. I can‘t say enough good things about this place and I would definitely go back.
10
Zoe
Feb 9, 2026
·
Stayed 1 night
Room was great as was the onsen. Staff were very helpful and welcoming. The shuttle to Odawara helped us get back to Tokyo and appreciated receptions assistance with all of this.
Room was great as was the onsen. Staff were very helpful and welcoming. The shuttle to Odawara helped us get back to Tokyo and appreciated receptions assistance with all of this.
10
Antonio Hoon
Feb 7, 2026
·
Stayed 1 night
Staff service phenomenal - shuttle to/from stations
Staff service phenomenal - shuttle to/from stations
10
Roxanne
Jun 4, 2024
·
Stayed 1 night
Wonderful and helpful staff eager to make our stay a special one. Restaurant was delicious. Shuttle provided by hotel to and from train station was essential with luggage and very timely and efficiently run.
Wonderful and helpful staff eager to make our stay a special one. Restaurant was delicious. Shuttle provided by hotel to and from train station was essential with luggage and very timely and efficiently run.
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AI-generated summary based on recent guest reviews
Location
Riverside setting is peaceful and well placed for the Hakone loop via Gora, but the walk involves steep stairs and the area feels remote. Shuttles help, yet nearby dining is limited and some views face construction or an industrial stretch.
Related guest reviews
10
Wai Ying
Aug 6, 2024
·
Stayed 1 night
The onsen hotel is amazing, the room is airy and clean. In-room and public onsens are both nice, staff is polite and free shuttle is on time. However the immediate area around it does not have much to offer.
The onsen hotel is amazing, the room is airy and clean. In-room and public onsens are both nice, staff is polite and free shuttle is on time. However the immediate area around it does not have much to offer.
8
Frederic
Oct 24, 2024
·
Stayed 2 nights
Excellent service, somewhat remote location
Excellent service, somewhat remote location
8
Tung
Oct 15, 2024
·
Stayed 1 night
not in a good location, have to walk up 300 stairs to Gora station. and even more chaotic with its very bad shuttle bus (its actually a 7 seats) arrangement during the check out period. river view room is quite noisy withe the small falls. staff is helpful but would be great if they smile a bit more
not in a good location, have to walk up 300 stairs to Gora station. and even more chaotic with its very bad shuttle bus (its actually a 7 seats) arrangement during the check out period. river view room is quite noisy withe the small falls. staff is helpful but would be great if they smile a bit more
10
Kathryn
Nov 15, 2025
·
Stayed 2 nights
Good hotel near Gora - you can take shuttle or walk 15” up some steep sets of stairs if you are up for some exercise; most common areas look newly updated in last several years; nice private Onsrn on room balcony was used a lot!
Good hotel near Gora - you can take shuttle or walk 15” up some steep sets of stairs if you are up for some exercise; most common areas look newly updated in last several years; nice private Onsrn on room balcony was used a lot!
10
Andrew
Oct 31, 2025
·
Stayed 2 nights
Was a good stay and the in room onsen was a bonus. Breakfast and dinner were great though the dinner menu was very similar over the two nights we dined there. Service levels were consistently good though it's odd that they didn't clean our room on the second day. Overall it was a good enjoyable stay. P.S. while the hotel is near Gora station on paper, the walk there is incredibly exhausting with steep stairs and an endless incline. So if you're bringing young ones along, do take note.
Was a good stay and the in room onsen was a bonus. Breakfast and dinner were great though the dinner menu was very similar over the two nights we dined there. Service levels were consistently good though it's odd that they didn't clean our room on the second day. Overall it was a good enjoyable stay. P.S. while the hotel is near Gora station on paper, the walk there is incredibly exhausting with steep stairs and an endless incline. So if you're bringing young ones along, do take note.
10
Bart
Nov 22, 2025
·
Stayed 2 nights
Very nice hotel, can walk up stairs (very steep) to Gora train and tram station, located on a river, very peaceful. Restaurant food good, bar is a nice place to sit and contemplate your trip. I would return if in the area again.
Very nice hotel, can walk up stairs (very steep) to Gora train and tram station, located on a river, very peaceful. Restaurant food good, bar is a nice place to sit and contemplate your trip. I would return if in the area again.
8
Marietta
Apr 23, 2024
·
Stayed 1 night
This hotel is beautiful. Love the decor. Very clean and loved the in room onsen. View was not the best. It wasn’t river view which would have been fabulous. The hotel is a 30 minute drive from Odawara Station. The hotel has a free shuttle service with limited time slots. For rest and relaxation this is a great hotel.
This hotel is beautiful. Love the decor. Very clean and loved the in room onsen. View was not the best. It wasn’t river view which would have been fabulous. The hotel is a 30 minute drive from Odawara Station. The hotel has a free shuttle service with limited time slots. For rest and relaxation this is a great hotel.
10
Cynthia
Apr 27, 2025
·
Stayed 2 nights
If one doesn’t have a car it takes a taxi to get anywhere.
If one doesn’t have a car it takes a taxi to get anywhere.
10
Colette
Apr 25, 2025
·
Stayed 2 nights
Fantastic staff. Free shuttle bus from/to Odawara station. Very organised. Stunning spacious room with wonderful amenities. River view and private onsen beautiful. Public footbath and onsen (swimwear required!). Great location for using Hakone Free pass - there is even a quiet, walkable 20 minute shortcut to Gora train, funicular/cable car station if you are fit enough for lots of steep steps and want a lovely leafy walk! Restaurant in the evening was great- a little suited to western tastes including vegan. There is also a convenience store opposite the driveway.
Fantastic staff. Free shuttle bus from/to Odawara station. Very organised. Stunning spacious room with wonderful amenities. River view and private onsen beautiful. Public footbath and onsen (swimwear required!). Great location for using Hakone Free pass - there is even a quiet, walkable 20 minute shortcut to Gora train, funicular/cable car station if you are fit enough for lots of steep steps and want a lovely leafy walk! Restaurant in the evening was great- a little suited to western tastes including vegan. There is also a convenience store opposite the driveway.
8
Alan
Jun 8, 2025
·
Stayed 3 nights
Free shuttle to Gora station. Room was great. plug outlets were not in convenient places. Footbath were nice near bar. Good selection for persons not used to Japanese food. Location is isolated and local restaurants only accepted cash. We found taxi best way to travel to resraurants.
Free shuttle to Gora station. Room was great. plug outlets were not in convenient places. Footbath were nice near bar. Good selection for persons not used to Japanese food. Location is isolated and local restaurants only accepted cash. We found taxi best way to travel to resraurants.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for quality and variety, and many enjoy dinners at the on-site restaurant. Negatives include high prices, limited midday options, need for reservations, and a few reports of repetitive menus or service misses.
Related guest reviews
8
Paul de
Nov 6, 2025
·
Stayed 2 nights
Clean room, good location, on site parking, breakfast amazing, in room hot tub/onsen
Clean room, good location, on site parking, breakfast amazing, in room hot tub/onsen
10
Marisa
Jun 22, 2025
·
Stayed 1 night
Amazing dinner in the hotel restaurant. The Wagyu beef was melt in your mouth fantastic. Great wine. The private onsen was perfect and so relaxing at the end of the night. Super comfortable bed and spacious room. Wish I had booked two nights. My only complaint is the coffee in the room is more espresso style and I love a big hearty cup of coffee in the morning. The hotel doesn’t offer coffee in the lobby which is a bummer. We didn’t add breakfast just because we don’t usually do breakfast. Great hotel, would definitely stay here again.
Amazing dinner in the hotel restaurant. The Wagyu beef was melt in your mouth fantastic. Great wine. The private onsen was perfect and so relaxing at the end of the night. Super comfortable bed and spacious room. Wish I had booked two nights. My only complaint is the coffee in the room is more espresso style and I love a big hearty cup of coffee in the morning. The hotel doesn’t offer coffee in the lobby which is a bummer. We didn’t add breakfast just because we don’t usually do breakfast. Great hotel, would definitely stay here again.
10
Olivia
Nov 3, 2025
·
Stayed 3 nights
This was a lovely hotel. The shuttles they run are very helpful. The restaurant was delicious. The foot bath happy hour outside looking at the river was fantastic. We had a "private onsen" room but it was really a bathtub on the deck (more sento), not groundwater, but still very nice. The hotel onsen is also a very nice spa, but not an onsen in the traditional sense. The pricing was higher when we checked out than represented on Expedia so FYI.
This was a lovely hotel. The shuttles they run are very helpful. The restaurant was delicious. The foot bath happy hour outside looking at the river was fantastic. We had a "private onsen" room but it was really a bathtub on the deck (more sento), not groundwater, but still very nice. The hotel onsen is also a very nice spa, but not an onsen in the traditional sense. The pricing was higher when we checked out than represented on Expedia so FYI.
8
Andrew
Apr 20, 2025
·
Stayed 2 nights
The service at this property was excellent. All the staff were helpful and very service oriented! We had excellent experience for breakfast and dinner.
The service at this property was excellent. All the staff were helpful and very service oriented! We had excellent experience for breakfast and dinner.
10
Y
Aug 23, 2025
·
Stayed 1 night
Beautiful, classically decorated interior spaces and my room looked at an area of forest covered mountain. Breakfast was lovely with a nice mix of Japanese and western selections (and a beautifully decorated cappuccino). Staff was incredibly friendly at check-in and check out. Room was clean and elegantly appointed. The bathroom was unbelievable Overhead rain shower and a soaking bath. Immaculate tiles. Main drawback is that the hotel is situated at the end of a fairly poor street in an urban area without any access to green space (the mountain behind the property is quite steep and without any walking area).
Beautiful, classically decorated interior spaces and my room looked at an area of forest covered mountain. Breakfast was lovely with a nice mix of Japanese and western selections (and a beautifully decorated cappuccino). Staff was incredibly friendly at check-in and check out. Room was clean and elegantly appointed. The bathroom was unbelievable Overhead rain shower and a soaking bath. Immaculate tiles. Main drawback is that the hotel is situated at the end of a fairly poor street in an urban area without any access to green space (the mountain behind the property is quite steep and without any walking area).
10
VICTOR
Jun 15, 2025
·
Stayed 1 night
They provide transportation from hotel to Gora station and from there the open air museum is super close. From gora station you take the cable car for the ropeway and pirate ship. The food is amazing
They provide transportation from hotel to Gora station and from there the open air museum is super close. From gora station you take the cable car for the ropeway and pirate ship. The food is amazing
8
Armine
May 26, 2025
·
Stayed 2 nights
Excellent restaurant (lunch and dinner 10/10, breakfast buffet was 7/10). We had a private onsen river view
Excellent restaurant (lunch and dinner 10/10, breakfast buffet was 7/10). We had a private onsen river view
10
Eric
Apr 28, 2025
·
Stayed 2 nights
Beautiful property & excellent beautifully appointed rooms, with private onsen experience. What I didn't like: Public Onsen was noisy and busy Breakfast price (4400/person) is very expensive ! Dinner reservation not that easy to get
Beautiful property & excellent beautifully appointed rooms, with private onsen experience. What I didn't like: Public Onsen was noisy and busy Breakfast price (4400/person) is very expensive ! Dinner reservation not that easy to get
10
Meghan
Jul 15, 2025
·
Stayed 2 nights
This property was fabulous. Just what we needed after a busy few days in Kyoto. Serene and lovely. The room was so very nice. Every detail covered. Staff was incredible. Excellent food- breakfast buffet amazing. Free shuttles to attractions and back to train station in Odawara. We loved this property. What a treat.
This property was fabulous. Just what we needed after a busy few days in Kyoto. Serene and lovely. The room was so very nice. Every detail covered. Staff was incredible. Excellent food- breakfast buffet amazing. Free shuttles to attractions and back to train station in Odawara. We loved this property. What a treat.
10
Brendan
Oct 8, 2025
·
Stayed 2 nights
Top tier hotel extremely customer focused. Great breakfast. We did not eat dinner there. Opted for a little brew pub Gora Brewery. Onsen was lovely
Top tier hotel extremely customer focused. Great breakfast. We did not eat dinner there. Opted for a little brew pub Gora Brewery. Onsen was lovely
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AI-generated summary based on recent guest reviews
10
Earnest
3 weeks ago
·
Stayed 2 nights
Amazing hotel. Pricey but worth it! The steaks are exceptional.
Amazing hotel. Pricey but worth it! The steaks are exceptional.
10
Liane
Sep 20, 2026
·
Stayed 1 night
Beautiful hotel, view and lovely staff!!
Beautiful hotel, view and lovely staff!!
8
Hanna
Sep 20, 2026
·
Stayed 2 nights
Nice hotel, great breakfast and friendly staff
Nice hotel, great breakfast and friendly staff
10
REBECCA
Aug 20, 2026
·
Stayed 2 nights
Clean and nice. Restaurant was great too!
Clean and nice. Restaurant was great too!
10
Matthew
Aug 2, 2026
·
Stayed 2 nights
Incredibly helpful and attentive staff and gorgeous grounds made this an excellent stay. We never felt out of place and were always accounted for.
Incredibly helpful and attentive staff and gorgeous grounds made this an excellent stay. We never felt out of place and were always accounted for.
FAQs about Hotel Indigo Hakone Gora by IHG
Is parking available at the hotel?
Yes, free parking is available on-site. No reservation is required.
What type of breakfast is offered?
A buffet breakfast is available for approximately JPY 4900 for adults and JPY 2300 for children. Breakfast is served from 7:00 AM to 10:00 AM.
Are pets allowed at the hotel?
Pets are not allowed at this property. However, service animals are exempt from this policy.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.
Is there an airport shuttle service available?
Yes, shuttle services are available to and from the airport. Guests must contact the property at least 24 hours before travel to arrange the transfer.
What accessibility features does the hotel offer?
The property offers step-free entrances, wheelchair-accessible facilities, and elevators. Accessible public areas and rooms are available for guests with disabilities.
What is the location of the hotel in relation to nearby attractions?
The hotel is located in Hakone, approximately 0.6 miles from Hakone Gora Park and 1.2 miles from the Hakone Open-Air Museum. Public transport options are available nearby.
Does the hotel have a swimming pool?
Yes, the hotel features both indoor and outdoor onsen (hot spring baths) for relaxation. The hot springs are accessible from 7:00 AM to 10:00 PM.
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Instant AI responses are based on hotel information
Considering this hotel for your Hakone trip?
What do room rates usually look like at Hotel Indigo Hakone Gora by IHG in Hakone?
Over the next 60–90 days, room rates at Hotel Indigo Hakone Gora by IHG in Hakone typically land around $328 a night for two guests, ranging from $215 to $1,658 on peak dates.
When is the quietest time to visit Hotel Indigo Hakone Gora by IHG?
Demand at Hotel Indigo Hakone Gora by IHG in Hakone peaks in October and eases substantially afterward; February is the quietest month for visits and easier availability.
Which month has the lowest room rates at Hotel Indigo Hakone Gora by IHG?
August is the cheapest month to stay at Hotel Indigo Hakone Gora by IHG in Hakone, averaging $331 a night; October is priciest at $544. August’s lower rates come even though the quietest month for crowds is February, so low prices and low crowds don’t line up here.
What nearby attractions and experiences define a stay at Hotel Indigo Hakone Gora by IHG?
Set in Kanagawa Prefecture, Hotel Indigo Hakone Gora by IHG in Hakone is steps from Hakone Gora Park and the Hakone Open Air Museum, with easy access to the Hakone Ropeway and Ōwakudani. The property suits travellers looking for luxury and hot springs experiences amid those cultural and outdoor sights.
How do this hotel's rates compare with other hotels in Hakone?
Cheaper than 10 of 15 comparable hotels nearby, Hotel Indigo Hakone Gora by IHG has a typical median of $405 a night versus about $477 for peers in Hakone.
How does the nightly price at Hotel Indigo Hakone Gora by IHG in Hakone compare to recent weeks?
The current price at Hotel Indigo Hakone Gora by IHG in Hakone is $536 per night for 2 guests, which is typical for this hotel: within 10% of its $493 average over the last 60 days. Most nights over that period fell between $245 and $800.
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-03: 524.1587011550903USD
- 2026-11-04: 351.18872664642333USD
- 2026-11-05: 431.70176618041995USD
- 2026-11-06: 512.1645812896728USD
- 2026-11-07: 509.4208623916626USD
- 2026-11-08: 471.5984127090454USD
- 2026-11-09: 613.2493329345704USD
- 2026-11-10: 521.4275126861572USD
- 2026-11-11: 623.5350349273682USD
- 2026-11-12: 640.6332504730225USD
- 2026-11-13: 656.2378799560547USD
- 2026-11-14: 712.4689678710938USD
- 2026-11-15: 463.10641082611085USD
- 2026-11-16: 622.0652087493896USD
- 2026-11-17: 627.7774410736084USD
- 2026-11-18: 638.190706942749USD
- 2026-11-19: 624.533908694458USD
- 2026-11-20: 669.5915513763427USD
- 2026-11-21: 973.1525621704102USD
- 2026-11-22: 868.4036528686523USD
- 2026-11-23: 585.8450791259766USD
- 2026-11-24: 533.7733404693604USD
- 2026-11-25: 464.76727469329836USD
- 2026-11-26: 408.2647968566895USD
- 2026-11-27: 674.2727964294434USD
- 2026-11-28: 443.31627566986083USD
- 2026-11-29: 429.7373304153442USD
- 2026-11-30: 405.95621936187746USD
- 2026-12-01: 394.70735190124515USD
- 2026-12-02: 351.7479398391724USD
- 2026-12-03: 320.6918533859253USD
- 2026-12-04: 361.9357606933594USD
- 2026-12-05: 499.7904402145386USD
- 2026-12-06: 492.155608694458USD
- 2026-12-07: 292.3972543899536USD
- 2026-12-08: 321.19889069366457USD
- 2026-12-09: 434.29710562591555USD
- 2026-12-10: 383.336158694458USD
- 2026-12-11: 389.3156041305542USD
- 2026-12-12: 421.80074151306155USD
- 2026-12-13: 275.0103083152771USD
- 2026-12-14: 306.6913584777832USD
- 2026-12-15: 251.06008782348633USD
- 2026-12-16: 490.4030946670532USD
- 2026-12-17: 569.563258694458USD
- 2026-12-18: 294.0696558380127USD
- 2026-12-19: 411.9994125USD
- 2026-12-20: 344.8796213699341USD
- 2026-12-21: 431.722924118042USD
- 2026-12-22: 305.3328682434082USD
- 2026-12-23: 336.9358428771973USD
- 2026-12-24: 335.4712205932617USD
- 2026-12-25: 453.56859742126466USD
- 2026-12-26: 579.1416419311523USD
- 2026-12-27: 723.9360222839356USD
- 2026-12-28: 542.9948461303711USD
- 2026-12-29: 623.4236305114746USD
- 2026-12-30: 685.3786595123291USD
- 2026-12-31: 1429.3461817749023USD
- 2027-01-01: 1422.8936270507813USD
- 2027-01-02: 721.6489793243409USD
- 2027-01-03: 390.44868358612064USD
Guests must transfer via Shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Long-term renters welcome
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Hot springs access available from 7:00 AM to 10:00 PM.
- One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- A car is not required for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately JPY 4900 for adults and JPY 2300 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Room Service
Dry Cleaning
Housekeeping
Services
Dry Cleaning
Housekeeping
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Parking
Parking
Free Parking
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Activities
Garden
Outdoor Fireplace
Outdoor Furniture
Fitness Center (nearby)
Internet
Free Wi-Fi