Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 9:30 AM for a fee, with prices ranging from approximately JPY 4600 to 5750 for adults and JPY 1380 to 2760 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 7:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

The property offers a train station shuttle service at no charge, with departures from Odawara station at 11:45 AM, 2 PM, and 4:15 PM. Return departures to Odawara station are at 10:30 AM, 1 PM, and 3:15 PM. Additional fees may apply for children aged 0-5.

What accessibility features are available for guests with disabilities?

The property includes step-free entrances and wheelchair-accessible facilities in public areas. Specific details regarding room accessibility are not provided.

Where is the property located in relation to key landmarks?

The property is located in Hakone (Motohakone), just a 3-minute walk from Hakone Komagatake Ropeway and a 5-minute walk from Hakone-en Aquarium. It is 0.9 mi (1.5 km) from Kuzuryu Shrine and 1.2 mi (2 km) from Lake Ashi.

What are the policies for guests staying with children?

Children are welcome at the property. Additional fees apply for children aged 0-5 for breakfast and dinner.

The Prince Hakone Lake Ashinoko - Luxury Stay in Hakone

Average nightly price at The Prince Hakone Lake Ashinoko by month, last 12 months (USD)
Month	Average price
January	$249
February	$205
March	$249
April	$282
May	$281
June	$210
July	$223
August	$236
September	$252
October	$276
November	$264
December	$242

What guests think

At The Prince Hakone Lake Ashinoko, travelers praise the peaceful lakeside setting with views of Lake Ashi and Mt Fuji, spacious rooms, friendly staff, relaxing onsen, and convenient shuttles, while noting dated decor, remote location, and pricey on-site dining.

Breakfast is frequently highlighted for variety and quality. Several reviews mention that facilities like the onsen building and restaurants can involve long walks between wings, which may be challenging for some guests. Overall, expect a serene, slightly retro resort stay focused on scenery and relaxation.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Indoor and outdoor onsen are a highlight with lake views; the layout means some facilities require long walks, and tattoos are not permitted in the baths. Free shuttles help with access but run on set schedules; parking is available, and several guests noted the lack of a bar.

Related guest reviews

8

Joanne

Jun 1, 2023

·

Stayed 1 night

It is a lovely resort hotel and the staff was very helpful and welcoming. There is a shuttle bus that is able to pick you up free of charge from the train station. You have to book in advance but I highly recommend it as this hotel is not really close to anything and it makes it much easier. There were 3 of us sharing a room and it was a very large room with enough space for 3 and a lovely view. As this resort is a bit isolated at night and restaurants may not be open offsite, you might be stuck eating at 1 of their 3 restaurants. Warning that it is very expensive. 9000yen per person for the buffet dinner. Which, needless to say, is mediocre, as most buffets are. The beer in the room fridge is the cheapest on site. Onsen does not allow tattoos.

2

RUBEN

Apr 21, 2025

·

Stayed 1 night

The property itself is undeniably beautiful—nestled right by the lake with serene views and a peaceful atmosphere. The staff were friendly and accommodating, and the food was reasonably good. However, all of that is completely overshadowed by one major issue: the discriminatory ban on tattooed guests using the onsen. Nowhere in the hotel rules or booking information was this restriction disclosed. Had I known, I would have never booked this hotel. Being refused access to a key amenity that is part of the experience—especially in a hotel of this caliber—is incredibly disappointing and feels exclusionary. It’s 2025. This kind of outdated policy should either be reconsidered or clearly communicated upfront. Beautiful setting or not, I won’t be returning—and I hope others take this into consideration before booking.

8

Hirokazu

Nov 8, 2025

·

Stayed 2 nights

Beautiful building and view of lake and Mt. Fuji. Onsen bath and dining rooms are too far from guest room and hard for senior.

8

Deborah

Oct 31, 2025

·

Stayed 2 nights

good view of mount fuji. Great honsen. Must take their shuttle to town activities (11-7:30 only). Restaurant is highly expensive. Room was great!

10

Masami

Sep 3, 2023

·

Stayed 1 night

古いホテルですが掃除は行き届いています。館内が広いので、レストランや温泉への導線が長くて少し疲れました。

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8

???

Mar 5, 2023

·

Stayed 1 night

全体的には綺麗に保たれているし、温泉に行く時の上着も着やすいしとても良かったです。しいて言うなら本館から温泉のある別館に行くときに、一度外に出なくてはいけないので寒いし遠いです。ちょっと迷子になりそうでした（笑）芦ノ湖の遊覧船やロープウェイはお休みで、楽しみが半減でしたが、空気はよいし、眺めも良かったです。

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10

Heather

Apr 4, 2025

·

Stayed 1 night

We loved the location and the ability to see Mt. Fuji in the early morning. Our favorite was the outdoor onsen. It was AMAZING!!!

8

Joanne

Jun 9, 2024

·

Stayed 2 nights

Beautiful hotel, just a little dated. The buffet food was excellent, the staff were really helpful, the rooms felt luxurious, the onsite onsen is very relaxing. Great shuttle service from the train station. The restaurants are quite expensive and it’s a shame there is no bar to enjoy a relaxing drink before dinner. Great local attractions onsite though.

10

Asger Henning

Aug 8, 2024

·

Stayed 2 nights

Stort Hotel med rigtig god service, gode faciliteter og god beliggenhed. Vores værelse var rent og velindrettet med udsigt til søen med god plads til en familie på 4. Onsen var en stor oplevelse. Gratis shuttlebus rundt i området og til stationen.

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10

Reinhold

Nov 22, 2025

·

Stayed 1 night

The Prince Hakone Lake Hotel Ashinoko is a high quality hotel directly located at the shores of the Hakone Lake and in walking distance of the cable car. It has a big parking lot and a beautiful Onsen. Our lake view room was clean & spacious with a good view of Mt. Fuji. Two restaurants are onsite.

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Cleanliness

Rooms and shared areas are repeatedly described as very clean and well maintained, though some parts feel dated. One review reported drainage issues in the women’s bath.

Related guest reviews

10

yasuhiro

Dec 24, 2025

·

Stayed 1 night

客室は広く清潔ですした。コーヒーのネスプレッソ機械があり冷蔵庫も充実してます。夕食のフレンチも最高でした。朝食は種類豊富で全てが美味しかったです。

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10

Chris

Jul 13, 2024

·

Stayed 1 night

Beautiful hotel with great view of the Lake Ashi. The staff who greeted us and took us to our room was very nice and helpful. Our room was very spacious, clean and comfortable. We had a lake view and it was gorgeous even with the fog. Restaurants had delicious food. The Lakeside grill had lots of options. The bus service to Motohakune was so convenient. Overall an excellent stay.

10

Luan

Sep 27, 2025

·

Stayed 1 night

It was very clean and beautiful.

8

Irvin

Aug 24, 2025

·

Stayed 1 night

We stayed for one night in this hotel. Overall we had a great stay. The hotel is located in a very beautiful remote spot, just by the lake. We had a family room with lake view. The room was very spacious and spotless clean, however the furniture and decor were slightly outdated. We enjoyed the hotel amenities especially its beautiful onsen. The staff were extremely friendly and helpful. The only drawback was that everything was closed at 18:30 when we arrived, so we had to have dinner at the hotel, and had to finish within half an hour the extremely overpriced buffet dinner as they closed at 19:00.

10

Hideki

Jan 25, 2026

·

Stayed 1 night

客室が広くて清潔。朝食ビュッフェは種類が多く味も良くて最高でした。広い露天風呂も気に入りました。

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10

Marcelo Massami

Jan 10, 2024

·

Stayed 2 nights

Amazing staying in this hotel. The hotel is huge. The room was very clean and spacious and the whole hotel team are very nice. The onsen is really good, clean and has nice views! Hoje to come again to this amazing hotel!

10

Shirene

Nov 4, 2025

·

Stayed 2 nights

The rooms were clean. Staff was available when needed. Love being so close to the lake.

4

MASAHIKO

Sep 24, 2022

·

Stayed 1 night

女性の大浴場の排水口があちこちで詰まっており、大変不快な思いをした。お風呂もホテルの大事な要素のひとつ、こんなところの掃除が行き届いていないと全てがイメージが悪くなってしまい、大変残念。安いホテルではないのて、最低限衛生面はしっかりして欲しい。

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10

Carlos

Jul 22, 2025

·

Stayed 1 night

Hotel extraordinariamente bien conservado, personal altamente eficiente y amable, fácil acceso al transporte público y transporte del hotel maravilloso

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10

???

Aug 19, 2025

·

Stayed 1 night

目の前に芦ノ湖が見渡せるロケーションの良さが大変気に入りました。部屋がゆったりしている点もよかったです。また利用させていただきます。

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally very spacious and comfortable with lake or Mt Fuji views from balconies or large windows. Several guests found the decor dated, with occasional comments about small bathrooms, an old smell, or limited climate control.

Related guest reviews

8

Said

Dec 18, 2025

·

Stayed 1 night

A comfortable and well-run hotel with good service and a pleasant lake view. The Japanese-style breakfast was very good, though not outstanding. The free shuttle to Odawara Station was very convenient, and the room was spacious and comfortable. Overall a solid stay, even if the atmosphere felt more like a large hotel than a unique experience.

4

Neal

May 5, 2024

·

Stayed 2 nights

beware if you dont have your own car. The place is isolated and the public transportation is not frequent. This leaves you trapped in the evenings because the busses stop around 5 and there are no restraunts nearby. They provide some expensive meals there if you book in advance. The room had a great view, but the room was more of a 2 star quality. There is no air-conditioning and there are mosquitoes. suffer in heat or in bites. it does have a view of mount Fuji. Did not get to try the onsen. 2 stars because hotel did not meet expectations for the price

10

Chris

Jul 13, 2024

·

Stayed 1 night

Beautiful hotel with great view of the Lake Ashi. The staff who greeted us and took us to our room was very nice and helpful. Our room was very spacious, clean and comfortable. We had a lake view and it was gorgeous even with the fog. Restaurants had delicious food. The Lakeside grill had lots of options. The bus service to Motohakune was so convenient. Overall an excellent stay.

8

Bee Imm

Dec 9, 2025

·

Stayed 2 nights

Grand old hotel that needs some updating but otherwise has a beautiful corridor that leads to the lobby. Very pleasant & comfortable place to stay with beautiful lake frontage & view of Mt Fuji. My room was spacious & nice with view of lake & mt.

10

Javier

Nov 5, 2025

·

Stayed 3 nights

We enjoyed our stay at this hotel. The staff was friendly and accommodating, and our room was spacious, clean, and comfortable with a beautiful view of Lake Ashi. The location is lovely albeit a bit more secluded/farther away, right by the lake, with Mount Fuji visible on clear days. The hotel feels a bit dated (think 70s charm) but is well maintained and slightly upscale. There’s a free shuttle to Odawara Station, but taxis must be booked in advance through the hotel. The dinner buffet was solid—good variety and tasty food. Nearby attractions include Hakone’s small aquarium and zoo (about 5 minutes away), and the famous floating torii gate and shrine, which is around a 20-minute walk through the woods. Go early—the lines get long!

8

Irvin

Aug 24, 2025

·

Stayed 1 night

We stayed for one night in this hotel. Overall we had a great stay. The hotel is located in a very beautiful remote spot, just by the lake. We had a family room with lake view. The room was very spacious and spotless clean, however the furniture and decor were slightly outdated. We enjoyed the hotel amenities especially its beautiful onsen. The staff were extremely friendly and helpful. The only drawback was that everything was closed at 18:30 when we arrived, so we had to have dinner at the hotel, and had to finish within half an hour the extremely overpriced buffet dinner as they closed at 19:00.

8

Bijoy

Jul 8, 2025

·

Stayed 1 night

I will start with my critic feedback first: the bathroom was like airplane bathroom. The entire room is so good, it has everything what you need , Including the clothes to go to Olsen, but the bathroom is very dated, small and crampy. Staff is 5/5. They want to make sure you are happy and comfortable - their hospitality is a role model for others. Location - the best! Walkable from Tori gate View - the best! Of the lake Ashiniko There are 3 hotels nearby , including a buffet place, where chef would come to you to explain the food for non jap customers, amazing. Overall , I think it’s a great hotel if you are not too bothered about bathroom.

8

Shyna

Oct 10, 2023

·

Stayed 1 night

The rooms were spacious and the views from the hotel were very nice.

8

Connie

Jul 25, 2024

·

Stayed 1 night

The hotel staff was excellent; so nice and accommodating. The property and the rooms are outdated and probably needs a modern makeover. The room had a very old smell to it.

10

Christopher

Jul 23, 2023

·

Stayed 2 nights

Great lake view.

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Service

Service is widely praised as friendly, attentive, and helpful, including support with transport and logistics. A few reviews mention reservation or billing issues, slower communication, or a delayed shuttle.

Related guest reviews

10

Harrison

Oct 16, 2025

·

Stayed 1 night

Beautiful hotel, beautiful location - really great and attentive staff.

10

Richard

Nov 15, 2024

·

Stayed 3 nights

Great experience in Hakone. Staff was excellent. Food good. Transportation by hotel worked well.

10

Yazdi

Sep 21, 2024

·

Stayed 1 night

Excellent service

10

Maria

Nov 15, 2025

·

Stayed 2 nights

The staff was extremely friendly and helpful. The meals were very good and the location was superb. We enjoyed being able to walk by the water and also enjoyed spectacular views of Mt Fuji during our stay. Would definitely recommend this hotel.

6

PENG PENG ALIA

Oct 13, 2023

·

Stayed 1 night

I love the greenery around the hotel and its location next to the lake but the outdoor onsen is quite a distance from the rooms and having to walk there in the cold turned me off. Upon checking out I was annoyed that I had to pay a compulsory bath charge of 150 yen which I think is ridiculous considering that it costs more than 40000 yen to stay one night there. I was also annoyed by the hotel’s lack of response to my request to book the shuttle service from the train station when I messaged them before arrival. Had to telephone them from the train station.

10

Daniel

Nov 14, 2025

·

Stayed 1 night

The staff were lovely and the setting is so peaceful. Book a lake view room. We did and it was so worth it as we could see Mt. Fuji from our room.

4

David

Mar 26, 2023

·

Stayed 1 night

To begin with, the shuttle bus from Odawara station was 15-20 minutes late with no communication to us. The rooms and public spaces needed some tending to (worn carpets, AC that didn't work, etc.) There was no bar at the hotel--and the staff treated us like we were crazy for even asking. The buffet meals were fine--but definitely not for the price point. There were very limited options for things to do at the property (no public sitting room overlooking the lake, no seats outside to take in the scenery, etc.). The staff were not terribly hospitable--not rude, but definitely not concerned with hospitality. It is a hotel with great potential that is poorly managed. All in all, quite disappointing for the price (over $500/night).

4

Karunakaran

Aug 12, 2023

·

Stayed 2 nights

I booked through expedia mentioning 2 adults and 2 children(13 and 7). But when i checked in , i was told i have to pay for 2 extra beds which increased my price by 113 USD. I had no other choice other than to pay. The hotel said , it did not register the age of the 2 children so they could not honor the price that expedia promised.

10

Wulin

Dec 6, 2025

·

Stayed 2 nights

La habitación excelente, el lugar impecable, la vista hermosa, y el servicio de todos de 10. Desde el check in hasta el conductor del shuttle diario a motohakone Yamazaki san, siempre a tiempo y muy amigable!

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2

Karine

Sep 12, 2024

·

Stayed 2 nights

À notre arrivée , l’hôtel n’avait pas connaissance d’une réservation 4 personnes mais pour 2 ( malgré preuve à l’appui de ma réservation hôtels.com). Ils ont absolument voulu faire payer une chambre supplémentaire ! Après 1 heure de conflit , ils ont finalement accepté notre venue !

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Location

Peaceful lakeside setting with direct Lake Ashi frontage and frequent Mt Fuji views; close to the ropeway, cruise, and shrine. The hotel is remote, with limited evening transport and few nearby alternatives to on-site options.

Related guest reviews

8

Deborah

Oct 31, 2025

·

Stayed 2 nights

good view of mount fuji. Great honsen. Must take their shuttle to town activities (11-7:30 only). Restaurant is highly expensive. Room was great!

8

Kevin

May 26, 2025

·

Stayed 2 nights

Aussergewöhnlich guter Service. Sehr sauber, aber in die Jahre gekommen. Wir hatten ein sehr großes Zimmer mit Blick auf den See. Im großen und Ganzen ein sehr schönes Hotel. Die Lage am See ist Top, allerdings ist das Hotel sehr abgelegen.

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10

maria

Jun 26, 2024

·

Stayed 2 nights

Beautiful location right on the Lake, very close to main attractions like the ropeway up to Owakudani crater, Lake Ashi cruise and the Heiwa shrine.

10

Maria

Nov 15, 2025

·

Stayed 2 nights

The staff was extremely friendly and helpful. The meals were very good and the location was superb. We enjoyed being able to walk by the water and also enjoyed spectacular views of Mt Fuji during our stay. Would definitely recommend this hotel.

10

Javier

Nov 5, 2025

·

Stayed 3 nights

We enjoyed our stay at this hotel. The staff was friendly and accommodating, and our room was spacious, clean, and comfortable with a beautiful view of Lake Ashi. The location is lovely albeit a bit more secluded/farther away, right by the lake, with Mount Fuji visible on clear days. The hotel feels a bit dated (think 70s charm) but is well maintained and slightly upscale. There’s a free shuttle to Odawara Station, but taxis must be booked in advance through the hotel. The dinner buffet was solid—good variety and tasty food. Nearby attractions include Hakone’s small aquarium and zoo (about 5 minutes away), and the famous floating torii gate and shrine, which is around a 20-minute walk through the woods. Go early—the lines get long!

10

Daniel

Nov 14, 2025

·

Stayed 1 night

The staff were lovely and the setting is so peaceful. Book a lake view room. We did and it was so worth it as we could see Mt. Fuji from our room.

10

Asger Henning

Aug 8, 2024

·

Stayed 2 nights

Stort Hotel med rigtig god service, gode faciliteter og god beliggenhed. Vores værelse var rent og velindrettet med udsigt til søen med god plads til en familie på 4. Onsen var en stor oplevelse. Gratis shuttlebus rundt i området og til stationen.

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8

W Scott

Sep 22, 2024

·

Stayed 1 night

We enjoyed being on the lake. Dining options were two expensive restaurants or a buffet (which had a nice breakfast! It's an easy walk to one of the sky gondolas and an aquarium. The bus from the train station to the resort was greatly appreciated!

10

Reinhold

Nov 22, 2025

·

Stayed 1 night

The Prince Hakone Lake Hotel Ashinoko is a high quality hotel directly located at the shores of the Hakone Lake and in walking distance of the cable car. It has a big parking lot and a beautiful Onsen. Our lake view room was clean & spacious with a good view of Mt. Fuji. Two restaurants are onsite.

10

Vanessa

Apr 15, 2025

·

Stayed 1 night

If you want a very quiet remote place to stay with great views of Lake Ashi and Mt Fuji this is the place to stay. The bus station is a 5 min walk if that.

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Dining

Breakfast—especially the buffet—is often praised for variety and taste. Dinner is largely limited to on-site restaurants that many find good but expensive, with early closing times and a need for advance reservations; nearby options tend to close mid-afternoon.

Related guest reviews

10

yasuhiro

Dec 24, 2025

·

Stayed 1 night

客室は広く清潔ですした。コーヒーのネスプレッソ機械があり冷蔵庫も充実してます。夕食のフレンチも最高でした。朝食は種類豊富で全てが美味しかったです。

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8

Deborah

Oct 31, 2025

·

Stayed 2 nights

good view of mount fuji. Great honsen. Must take their shuttle to town activities (11-7:30 only). Restaurant is highly expensive. Room was great!

10

Javier

Nov 5, 2025

·

Stayed 3 nights

We enjoyed our stay at this hotel. The staff was friendly and accommodating, and our room was spacious, clean, and comfortable with a beautiful view of Lake Ashi. The location is lovely albeit a bit more secluded/farther away, right by the lake, with Mount Fuji visible on clear days. The hotel feels a bit dated (think 70s charm) but is well maintained and slightly upscale. There’s a free shuttle to Odawara Station, but taxis must be booked in advance through the hotel. The dinner buffet was solid—good variety and tasty food. Nearby attractions include Hakone’s small aquarium and zoo (about 5 minutes away), and the famous floating torii gate and shrine, which is around a 20-minute walk through the woods. Go early—the lines get long!

10

Michael

Jun 4, 2025

·

Stayed 2 nights

Beautiful but slightly outdated hotel. Dining options after 4pm are extremely expensive, but food was good.

10

Luz Elena

May 20, 2025

·

Stayed 2 nights

Es una maravilla este lugar. Hasta el momento ha sido uno de los mejores hoteles donde me he hospedado. Me ha encantado todo, la atención muy buena. Pagamos el desayuno y era buenísimo, los restaurantes para la cena están algo caros pero valen la pena.

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10

Hideki

Jan 25, 2026

·

Stayed 1 night

客室が広くて清潔。朝食ビュッフェは種類が多く味も良くて最高でした。広い露天風呂も気に入りました。

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10

Lisa

Jan 2, 2025

·

Stayed 2 nights

A beautiful property on Lake Ashinoko with stunning views of Mt Fuji. Extremely close to the rope-way that takes you up to the shrine on the mountain with even more breathtaking views. Lovely rooms, helpful staff. Dining options are limited to the hotel as it is too remote to get anywhere else. Nice outdoor onsen

8

Neelam

Apr 4, 2023

·

Stayed 2 nights

Restaurants timings are too short. One of the 3 restaurants should be able to accommodate people arriving late for check in. In room dinning experience was not good.

8

Ellen

Nov 13, 2024

·

Stayed 2 nights

We stayed here at the end of our Japan trip. The service was incredible, everyone was hopping up to help whenever we needed. Huang at the bell service specifically was very helpful to us. She helped us from start to finish. Food is expensive and there really isn’t another breakfast or dinner option around as most restaurants nearby close at 3-4pm. The food was good but not sure about value there. The room was spacious and there was a king bed which is hard to come by in Japan so we enjoyed that. The decor is definitely dated but from what we saw, majority of the clientele are older folks so they probably enjoy it. Atmosphere was very relaxing and we saw Mount Fuji everyday of our trip from the lawn of the hotel. There’s a free shuttle from Okawara Station, just be sure to book in advance on their website and there’s also a free shuttle to and from the town area of Hakone each day which was fabulous. Overall a nice stay.

10

Sandra

Oct 18, 2024

·

Stayed 2 nights

The breakfast is awesome but the dinner options are limited and expensive. There were some excellent dining options within walking distance, but they all close by 4pm.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $288	5 $222	6 $340	7 $382
8 $248	9 $234	10 $268	11 $257	12 $318	13 $370	14 $805
15 $293	16 $309	17 $295	18 $269	19	20 $343	21 $775
22 $596	23 $296	24 $438	25 $461	26 $231	27 $291	28 $357
29 $230	30 $229

Su	Mo	Tu	We	Th	Fr	Sa
		1 $178	2 $174	3 $181	4 $199	5
6 $159	7 $167	8 $158	9 $177	10 $174	11 $438	12 $495
13 $159	14 $138	15 $161	16 $165	17 $161	18 $179	19 $248
20 $199	21 $154	22 $154	23 $147	24 $160	25 $248	26 $335
27 $350	28 $370	29 $370	30 $376	31

The Prince Hakone Lake Ashinoko

Prices for The Prince Hakone Lake Ashinoko

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Twin Room, Lake View

Superior Quadruple Room, 2 Double Beds

Standard Twin Room, Garden View

Guest reviews of The Prince Hakone Lake Ashinoko

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