Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

Is breakfast offered at the hotel?

Yes, breakfast is available, and it is served as a buffet. The specific serving hours are not mentioned.

Does the property allow pets?

Pets are not allowed at this property. However, service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 7:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, step-free entrances, and accessible public areas. Specific details on room and bathroom accessibility are not provided.

What is the location of the property in relation to key landmarks?

The property is located in Hakone (Ninohira), just steps from Hakone Kowakien Yunessun and 3 minutes by foot from Okada Museum of Art. It is approximately 0.9 mi (1.4 km) from Hakone Open Air Museum and 1.9 mi (3 km) from Miyagino Hayakawa Breakwater Cherry Blossoms.

Does the property have a swimming pool?

Yes, the property features both indoor and outdoor heated pools. The operational hours for the pools are not specified.

What are the hotel's policies for guests staying with children?

Children are allowed at the property. One child aged 2 years or younger can stay free when occupying the parent's or guardian's room using existing bedding. Meals for children ages 3-6 are available from a designated children's menu, and surcharges may apply.

What are the policies regarding extra beds and cribs?

The property offers cribs for infants at a fee of JPY 3300 per stay. There is no information provided about rollaway beds or extra beds for older children.

Hakone Kowakien Tenyu - 5 Star Ryokan in Hakone

Average nightly price at Hakone Kowakien Tenyu by month, last 12 months (USD)
Month	Average price
January	$391
February	$394
March	$461
April	$467
May	$466
June	$396
July	$396
August	$432
September	$442
October	$547
November	$537
December	$488

What guests think

At Hakone Kowakien Tenyu, travellers highlight serene open air onsens with mountain views, spacious rooms with private baths, and warm, attentive service, while generous buffet meals impress many, though the remote location and timed dining can feel inconvenient.

Extras like nightly lobby concerts, a landscaped garden, free ice cream, and a shuttle to Gora add to the resort feel. Cleanliness is widely praised, though a few guests note dated areas, occasional dust or pests, and crowded buffet periods. Expect a relaxing, onsen-centric stay best suited to unwinding on site.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Standout facilities include the scenic public onsens that alternate daily, many rooms with private balcony tubs, a landscaped garden, foot bath, nightly lobby concerts, complimentary drinks/ice cream, and a shuttle to Gora with indoor access to Yunessun and FamilyMart. Some guests noted crowding at times and a midday shuttle gap.

Related guest reviews

10

Amy

Nov 4, 2025

·

Stayed 1 night

Incredible hotel. Buffet dinner and breakfast are out of this world, so much choice, make sure you are hungry. Complimentary drinks and snacks on arriving too. 1 night not enough here 2 at least. We didn’t have time to use facilities

10

S

Jul 28, 2025

·

Stayed 2 nights

Overall good stay, the garden was a high light to walk around at night. Ukulele class at hotel lobby was fun. Swimming pool, water park was packed. Hotel offered ice-cream machine for free and need to take a token from reception but we didn’t know until the day we checked out. Need to see the sign next to the machine, did not look as not too kin on sweet but my children love, wish we knew earlier or was given a token when check in would be more useful. Hotel off ¥5606 for food order as platinum member but was given a VIP lounge pass, it was nice but we do not drink alcohol, food was limited snack but no to our taste, spaces was full when we wen first evening. I prefer cash credit for food order in the future. Thanks

10

Christina

Nov 2, 2025

·

Stayed 1 night

The room was spotless and large, overlooking the mountains. The staff were amazing and extremely attentive always looking to be helpful. If the lobby is busy they still greet you at the door and lead you to a place to sit while waiting to check-in. The onsens were extremely clean and tidy. One staff member was usually present in the change room to tidy up and restock and also to walk through the onsens to ensure people were following the rules. The views from both public onsens were 10/10 (they swap male and female public onsens overnight so both onsens can be experienced). They also have unlimited free vending machine ice cream. Their dinner buffet may be the best thing I’ve ever eaten in Japan - I could’ve cried the first time I had their fatty tuna nigiri. I still think about the food at Tenyu weeks later. When you leave the staff wave goodbye and bow to your complimentary shuttle bus. Amazing service worth every penny. I’ll be back for sure!

10

Kyle

Oct 8, 2025

·

Stayed 2 nights

Spacious rooms with onsen tub on deck that is incredible. Loved the supplied clothing and the atmosphere that created. Room was well equipped and very comfortable. The buffet restaurant was amazing and even better when not busy. Staff was very helpful and a short fully indoors walk to family mart was very convenient. The complimentary ice cream was a nice touch. Would absolutely return. Incredible views from rooms and the garden is spectacular.

10

Janice

Nov 17, 2025

·

Stayed 2 nights

Great staff. Great buffet. Lovely onsen and amenities. Convenient underground tunnel to access family mart and Yunessun too.

10

Bee Imm

Dec 2, 2025

·

Stayed 2 nights

Beautiful hotel with a grand porch. 2 big doors lead to the lobby. Lobby is spacious and rest of hotel is small. Only one dining restaurant that served breakfast & kaiseki/buffet dinner. Guests who have chosen shabu shabu dinner will have to take hotel shuttle bus to another building. There are some free japanese tea & ice cream available all day long for guests. Can also enjoy free performances at night at the lobby.

10

Josiah

Dec 3, 2025

·

Stayed 1 night

Beautiful location, great amenities like free concerts in lobby and great dinner buffet and breakfast buffet options. Facilities were clean and the rooms were incredibly large and comfortable. All was well supplied. Staff were kind and very helpful.

8

Jenny

Oct 13, 2025

·

Stayed 1 night

Beautiful hotel with great onsen. Very clean. Unlimited ice cream. Buffet was delicious. Some sewage smell in some parts towards the garden. Limited transpo, need shuttle or cab to get to hotel from the train station. No shuttle for like 2 hours as they take lunch. Otherwise it’s every 20 mins. I didn’t know why I needed to pay additional 300 yen at checkout. It wasn’t explained to me and the lady just punch everything in Japanese

10

Cynthia

Aug 30, 2025

·

Stayed 1 night

Beautiful gardens and onsens. Reserve a room with a private Onsen soaking tub on your balcony, it’s wonderful. Staff were incredible. Room available for early check in at 1pm. VIP Expedia amenity was executive lounge invitation from 4-10pm with beverage bar, antipasto, snacks, desserts. Onsen floors alternate daily for men/women. Be sure to see both views which are beautiful! Great skin care products.

10

Sarah

Jul 20, 2025

·

Stayed 2 nights

This property is absolutely incredible. The view alone is so soothing, but the highlight - hands down — is the hot spring bath (onsen). Please, do not miss it. Yes, you have to go in naked, but it's truly worth getting over any Western discomfort. The experience is surreal. They alternate floors daily between men and women, so you get to enjoy both the waterfall view and mountain view. And when I say waterfall view, I mean you are literally at the foot of a waterfall — it's breathtaking. Everything about the bath experience is 5 stars: the variety of hot and cold pools, the traditional Japanese showers, and the gorgeous vanity areas stocked with every skincare product you could ever need. Guests are also encouraged to wear traditional Japanese robes (yukata) during their stay, which instantly sets the tone and puts you in a peaceful, zen-like state. Pro tip: Book the dinner buffet in advance along with your room — it's half the price compared to purchasing it on-site. Both the dinner and breakfast buffets were excellent, with a wide and delicious variety. Guests staying at TenYu also get free access to the amusement park and water park in the adjacent hotel, connected by a tunnel. It's perfect for families! Although there's a full pool and water park, my kids surprisingly preferred the serenity of the hot springs. It was all so enjoyable that our 2-night stay magically extended to 3 and we’re coming back tmw to end our month trip with 3 more days there.

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Cleanliness

Most guests found rooms, baths, and common areas very clean. A smaller number reported maintenance wear and occasional issues such as dust, cobwebs, or pests.

Related guest reviews

10

Christina

Nov 2, 2025

·

Stayed 1 night

The room was spotless and large, overlooking the mountains. The staff were amazing and extremely attentive always looking to be helpful. If the lobby is busy they still greet you at the door and lead you to a place to sit while waiting to check-in. The onsens were extremely clean and tidy. One staff member was usually present in the change room to tidy up and restock and also to walk through the onsens to ensure people were following the rules. The views from both public onsens were 10/10 (they swap male and female public onsens overnight so both onsens can be experienced). They also have unlimited free vending machine ice cream. Their dinner buffet may be the best thing I’ve ever eaten in Japan - I could’ve cried the first time I had their fatty tuna nigiri. I still think about the food at Tenyu weeks later. When you leave the staff wave goodbye and bow to your complimentary shuttle bus. Amazing service worth every penny. I’ll be back for sure!

6

アキオ

Nov 18, 2025

·

Stayed 1 night

接客も素晴らしく料理も一つ一つが美味しく温泉も良かった。ただ客室露天風呂のベランダには大きな蜘蛛と蜘蛛の巣、客室の火災報知器と照明には埃ともカビとも断定出来ない白い綿のようなものがいっぱい着いていて気持ち良く過ごすことは出来なかった。

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10

MyoungYoung

Feb 13, 2026

·

Stayed 1 night

깨끗한 객실 친절한 직원

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10

Fatima

Dec 23, 2025

·

Stayed 1 night

Beautiful, clean and very comfortable room.

6

Zirou

Jun 30, 2025

·

Stayed 1 night

There were some dirty spots in the room.. and hotel charged me rate for 2 people even though I showed up as 1. It was my mistake but it would be nice to put me in a nicer room given they went ahead charge 2 meals for 1 person. Amenities were not that impressive either. Won’t be coming back.

10

KUO TUNG

Dec 13, 2025

·

Stayed 1 night

飯店的設施很棒，大浴場感覺非常好自己房間裡面的露天泡湯設施也很棒，鍛鍊服務人員的態度非常好客房也很乾淨。但是床與床之間的縫隙好像沒有打掃得很乾淨。

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10

MEIWEN

Feb 17, 2026

·

Stayed 1 night

Clean guest rooms and professional, warm, and courteous service staff.

6

Craig

Nov 19, 2025

·

Stayed 1 night

Could be utterly incredible, but just a bit tired. Wallpaper peeling off in room and scuff marks on walls. For a proper 5 star things like this shouldn't happen. Beautiful setting and lovely staff.

10

SABINA

Oct 19, 2025

·

Stayed 2 nights

Very clean

4

Nam Hock lawrence

Oct 26, 2024

·

Stayed 1 night

We experienced cockroach on the food (the condiments) during dining. We changed to another table and saw another cockroach crawling on the floor. I can imagine there were many crawling around the restaurant. Totally unacceptable for such a premium hotel !! Will not recommend anyone to this hotel. High potential for food poisoning.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with mountain views, ryokan styling, and popular private onsen tubs on the balcony. Some guests mentioned firm beds, minimal furnishings, small balcony tubs, and light leakage due to limited blackout curtains.

Related guest reviews

10

Mehrdad

Nov 6, 2025

·

Stayed 2 nights

Views and amenities in rooms were excellent. Included dinner and breakfast were both amazing. Easy to access buses to visit surroundings.

10

Razmik

Apr 5, 2025

·

Stayed 2 nights

Fantastic location. Excellent hot springs facility except the tiny bath tub in our balcony for hot springs. Great breakfast and dinner buffet, outstanding staff and service

10

Kyle

Oct 8, 2025

·

Stayed 2 nights

Spacious rooms with onsen tub on deck that is incredible. Loved the supplied clothing and the atmosphere that created. Room was well equipped and very comfortable. The buffet restaurant was amazing and even better when not busy. Staff was very helpful and a short fully indoors walk to family mart was very convenient. The complimentary ice cream was a nice touch. Would absolutely return. Incredible views from rooms and the garden is spectacular.

10

Albee

Nov 6, 2025

·

Stayed 3 nights

Amazing room, great amenities, excellent staff, cleanliness, absolutely incredible experience.

10

Chia Wei

Feb 27, 2026

·

Stayed 2 nights

We very much enjoyed our stay at Hakone Kowakien TEN-YU and left feeling thoroughly satisfied with the overall experience. We stayed for three days and two nights on a half-board basis, and both dinner and breakfast consistently exceeded expectations. The traditional Japanese kaiseki dinner was beautifully presented and thoughtfully prepared, and the hot pot experience was equally memorable. Each meal felt carefully curated rather than routine, which we greatly appreciated. One of the highlights was the sunrise onsen. There is something quite special about soaking in the open-air bath while watching the morning light unfold — it was genuinely breathtaking. Breakfast, too, was generous in variety and high in quality. If we were to mention one small point, it would concern the blackout curtains. As we were travelling with a young child, the room tended to become bright quite early in the morning, which occasionally meant an earlier start to the day than we might have hoped. A slightly more complete blackout arrangement would perhaps make the experience even more comfortable for families. That said, considering the price point, the standard of accommodation, dining and overall atmosphere represents remarkable value. We were sufficiently impressed that we have already arranged to return in November, which perhaps says more than anything else.

10

Byron

Mar 25, 2025

·

Stayed 2 nights

Clean, quiet, large room, views, onsen

10

Karen

Oct 29, 2025

·

Stayed 3 nights

Great hotel! Spacious and super clean room. Staff is so nice and accommodating. They always greet you pleasantly and always eager to help. The facility and staff are what stands out for this hotel.

10

Shawn

Dec 25, 2025

·

Stayed 2 nights

Beautiful location, incredible rooms with balcony onsen, and delicious buffet.

8

GUSTAVO

Feb 2, 2026

·

Stayed 3 nights

Embora tudo seja funcional, hotel tem sinais de idade nas instalações. O café da manhã é ultra variado e com opções nobres, mas também é um tanto movimentado, padrão buffet de grande hotel, com muitas famílias. O quarto padrão Ryokan tem pouquíssimos móveis, o que deveria estar refletido em um preço menor. No geral, acho que não valeu o custo de mais de R$4000 a diária. Mas o hotel é bastante movimentado e tanto por japoneses como turistas internacionais.

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10

Alexander

Nov 3, 2025

·

Stayed 2 nights

Private hot tub / onsen was amazing. Definitely hot enough. And the view was amazing of the forest nearby. When i stayed it a different time, i had a view of the mountains which was also amazing. Great food options, endless snow crab legs for breakfast was a nice touch!

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Service

Service is widely praised as warm, professional, and attentive, with staff often going above and beyond. A few reported slower check-in, misbilling or benefit credit issues, limited responses to messages, or inconsistent shuttle staff hospitality.

Related guest reviews

8

Daniel

Feb 2, 2025

·

Stayed 1 night

Overall it was a good stay. The onsen is amazing! Rooms are big and spacious, but furniture is showing signs of getting dated and in need of a refurbishing. Comfortable pillows and bed a little hard for my preference. We had for dinner the Luxury Kaiseki including 4 dishes, of which 2 were great (sashimi and sukiyaki) and 2 others I didn’t enjoy, although appearance was beautiful. The dinner included the sushi buffet, but our waiter didn’t explain that properly, so I found it out only at the end of the dinner and regret for not focusing more on it as the sushi options were great with lots of bluefin tuna. My major complain about the hotel is the lack of response to questions I sent for over 3 months through hotels.com tool and even direct email. They simply didn’t reply emails despite my several follow ups.

10

michelle

Jun 13, 2025

·

Stayed 1 night

Overall the stay was great (Room was good and meals were good too) except for the payment part. Our family stayed for 3 nights and Hotels.com had charged us already for 1 night before the trip. So we should only pay for 2 nights at the hotel after our stay. But they charged us for 3 nights. The reception officer kept saying that we needed to pay for 3 nights. After trying to reason with him, I spoke to the manager, who confirmed we only needed to pay for 2 nights. There was no apology for the mistake and if I didn’t insist that they check again and again, we would have been billed for 3 nights.

10

Sun Myung

May 27, 2025

·

Stayed 1 night

Truly outstanding! Everything—from the exceptional staff and top-notch service to the excellent amenities—exceeded expectations. I even accidentally left my pants behind, and they graciously shipped them to my next hotel at no cost. Now that's incredible service!

6

Hiromi

Jan 19, 2025

·

Stayed 1 night

施設内のスタッフさんはとても対応が良く、どの方も親切でまた宿泊したいと思いましたがシャトルバスの外国人スタッフの対応はとても悪く(日本人の方はとても親切でした。)不愉快でした。子どもやベビーカーなどがあり手間取っていたのですが不機嫌な感じで見られるだけで荷物の出し入れのサポートは一切なく後ろのお客様を待たせてしまい形見の狭い思いをしました。業務用内容としてはバスの送迎なのでしょうが、宿泊施設はホスピタリティーがとても重要になってくると思います。夫はバスの対応が悪かったので、バスには２度と乗りたくないと怒ってしまいました。せっかくの旅行なのに残念な気持ちになりました。外国人運転スタッフのホスピタリティーを育てるのは大変だと思いますので、せめて業務用内容に荷物サポートをプラスして教育して頂けたらと思いました。

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10

Selena

Jul 5, 2025

·

Stayed 1 night

This hotel is just stunning. I felt in a peaceful trance the whole time. The buffets are more traditional Japanese than catering to tourists and are delicious. The views are gorgeous. Gardens are beautiful. But the staff - the staff are incredible. Manager Moe Kitabyashi helped me for a long time transferring my lost luggage from osaka station to Tokyo. She was so patient and helpful and saved the day! Grateful. Go visit.

10

MEIWEN

Feb 17, 2026

·

Stayed 1 night

Clean guest rooms and professional, warm, and courteous service staff.

10

SEAN

Feb 26, 2025

·

Stayed 2 nights

Excellent staff and service from the beginning to the end. Hope to return again in the future.

10

Syed

Jun 3, 2025

·

Stayed 1 night

Everyone was so welcoming, the service from the moment we arrived was outstanding. The ladies came out of the hotel to help us check in, the hotel itself had so many great things available. Loved the free ice cream vending machine. Special thanks to Manna, he was so kind and accommodating.

10

Haley

Nov 7, 2025

·

Stayed 1 night

Everything was lovely. Check in was a little chaotic but after that, we had an amazing and relaxing time

10

W

Nov 8, 2025

·

Stayed 1 night

World class services from the beginning to the end. Never receive such hospitality from any other hotels. I will return.

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AI-generated summary based on recent guest reviews

Location

Set in a quiet, scenic mountainside, the hotel offers calming nature views and a shuttle linking Gora Station, with buses stopping nearby. Several guests found it remote with limited nearby dining and midday shuttle breaks, making transfers slower.

Related guest reviews

10

Maty

Dec 30, 2025

·

Stayed 2 nights

Great location, wonderful dinner, excellent staff. Highly recommended.

10

Melanie

Aug 7, 2025

·

Stayed 1 night

After spending a busy couple of days in Tokyo it was great just spending a day here. It really helped us relax and reset. Although isolated the beauty of nature is gorgeous and there are activities to do. It was great that the bus stop was near by as myself and my friend only brought carry on bags. From the moment we arrived to our departure the staff were really friendly. I would com back to this location in the future.

10

Lena Na

Oct 2, 2025

·

Stayed 1 night

The location was great and higher up the mountain. Ten-Yu had their own shuttle bus from Gora Station so that was helpful. The breakfast and dinner buffet had a lot of variety! A surprise was the massage chair in the room which we fully took advantage of. We only stayed for one night but wish we did two nights to fully relax and enjoy all the amenities. Thank you Ten-Yu for a wonderful experience for our Anniversary Japan trip!

6

Eva

Nov 6, 2025

·

Stayed 1 night

I stayed at Ten Yu and really enjoyed the relaxing atmosphere. The room was spacious and comfortable, with a lovely in-room tub that added a touch of luxury. The public onsen was beautiful and well-maintained—definitely one of the highlights of the stay. However, the hotel is quite far from the train station, which made getting there a bit inconvenient. Unfortunately, the food was also underwhelming and didn’t live up to expectations, especially given the overall quality of the property. Overall, a wonderful place to unwind and enjoy the onsen experience.

8

Jenny

Oct 13, 2025

·

Stayed 1 night

Beautiful hotel with great onsen. Very clean. Unlimited ice cream. Buffet was delicious. Some sewage smell in some parts towards the garden. Limited transpo, need shuttle or cab to get to hotel from the train station. No shuttle for like 2 hours as they take lunch. Otherwise it’s every 20 mins. I didn’t know why I needed to pay additional 300 yen at checkout. It wasn’t explained to me and the lady just punch everything in Japanese

10

Mark

Mar 5, 2025

·

Stayed 3 nights

It took me three me almost three hours from Tokyo and then more than three hours to go to Heneda airport. However, I don't feel sorry for the long travel time. The hotel itself is like a self-sufficient club with a lot of free services such as hot spring bath, various cold tea, warm rice wines, sparkling wines, snacks and even ice cream from vending machine for free. There are also live music in the evenings. I love its footpath facing the green hill slope. I guess there are more to enjoy inside the hotel. I love its buffet dinner. Very nice one. But if you don't have a really big stomach, you call choose other restaurants outside. But inside the restaurant for dinner, you could put on the relaxed traditional 'pyjama' which is allowed inside the hotel. You can dine like this only inside the hotel. The most unexpected finding for me is the Outdoor Open-air Museum near by. Nice walking of 30mins or by bus. A I spent an enjoyable day there. I bring home a lot of happy memory from this three-day stay with my wife.

10

TORU

Nov 23, 2025

·

Stayed 1 night

スタッフさんの対応が丁寧で気持ちよかったです。ロケーションも抜群で身も心も癒される1日でした。

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10

Jun Xiang

May 16, 2025

·

Stayed 3 nights

This was a top-notch accommodation which exceeded all our expectations. The room was spacious and very comfortable. The dining options were spectacular. The attention to detail in the service and the range of complimentary snacks and drinks at the lobby were amazing as well. We especially loved the onsen, which was the highlight of our trip - the outdoor onsen with views of the garden lit up at night was simply bedazzling. The shuttle buses running to and fro Gora Station made transportation relatively accessible, and we found the location of the property quite central to the different spots we wanted to visit. In short, I would not hesitate to recommend this place to anyone looking for a fantastic stay in Hakone.

10

Taylor

Dec 9, 2024

·

Stayed 2 nights

We loved this gorgeous, resort-like property in Hakone. The staff treated us with the utmost respect and kindness from the moment we arrived until the moment we left. Our room with the private onsen facing the mountains was no doubt the highlight of our trip and a much needed place for relaxation. The property has everything you could need, including free ice cream and drinks in the lobby, nightly live music/entertainment, and dining options. The location isn't super walkable or convenient to stores and restaurants, but this was just fine with us. There is an indoor tunnel connecting this property to another with a restaurant and convenience store which was nice to have. Amazing trip

10

Rob

Jul 26, 2025

·

Stayed 3 nights

Ten-yu is a gorgeous hotel to stay at. The rooms are immaculate, the mountain views are incredible with some of the most beautiful sunrises I’ve ever seen, the food was pretty good, and the onsens were amazing. Getting around to lake ashi or Hakone was extremely easy also using public bus system which stops right in front of the hotel

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AI-generated summary based on recent guest reviews

Dining

Buffet breakfast and dinner draw frequent praise for variety and quality, with kaiseki and teppanyaki also available. However, multiple reviews mention crowds, early or fixed dining slots, repetition across nights, and mixed quality, including a few hygiene concerns.

Related guest reviews

6

Michelle

Nov 23, 2025

·

Stayed 2 nights

Would have expected a lot more for the price of this hotel. The rooms were nice and the onsen was great but the food was mediocre at best. They were very strict with reservations trying to force us to eat dinner at 5:15 pm each night. My partner also had the worst massage of his life. I would suggest that there are better options in the area that are more worth it.

10

John

Feb 17, 2025

·

Stayed 2 nights

Very nice stay. Excellent buffet and open air onsens

2

Aaron

Dec 30, 2024

·

Stayed 1 night

Food was awful - temperature was not good and we got sick after.

8

Deborah

Sep 1, 2025

·

Stayed 2 nights

El desayuno es puro marisco y deja mucho que desear. Fuera de eso est bien el hotel

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10

emily

Dec 30, 2024

·

Stayed 1 night

The diner especially the breakfast were wonderful with tons of selections.

4

Melliana

Apr 20, 2025

·

Stayed 2 nights

We stayed for two nights and the menu for buffet dinner and breakfast is the same

6

Andrew

Dec 1, 2025

·

Stayed 2 nights

This is an expensive hotel, and it is the food that makes it more expensive. With minimal options nearby, you are kind of destined to book the food options. We did not find the food options up to the standard of which we had paid. Some food was cold when it should be hot and food choices felt limited in some areas. This is buffet style dining. The free ice creams was brilliant though. And the onsen is the best onsen we have visited in Japan. the room was spacious and comfortable. We had a room with a private onsen, which to be honest is not necessary, because the main onsen is so amazing. The gardens are beautiful and the staff relly helpful, if maybe sometimes a little overbearing.

4

Nam Hock lawrence

Oct 26, 2024

·

Stayed 1 night

We experienced cockroach on the food (the condiments) during dining. We changed to another table and saw another cockroach crawling on the floor. I can imagine there were many crawling around the restaurant. Totally unacceptable for such a premium hotel !! Will not recommend anyone to this hotel. High potential for food poisoning.

10

kevin

Nov 20, 2025

·

Stayed 1 night

Excellent from start to finish Probably one of the best buffets ever had

10

Mark

Jan 25, 2026

·

Stayed 1 night

EVERYTHING WAS PERFECT. This is a very special place and experience Exceeded our lofty expectations by a lot. People food water rooms authentic vibe. Breakfast and dinner are unreal.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $779	6 $730	7
8 $591	9 $1,016	10 $728	11 $1,017	12 $1,016	13 $806	14 $930
15 $928	16 $928	17 $930	18 $549	19 $930	20 $928	21 $838
22 $928	23 $595	24 $929	25 $688	26 $654	27 $602	28 $928
29 $549	30 $521

Su	Mo	Tu	We	Th	Fr	Sa
		1 $558	2 $499	3 $424	4 $534	5 $930
6 $521	7 $452	8 $424	9 $452	10 $424	11 $571	12 $602
13 $423	14 $452	15 $424	16 $424	17 $424	18 $424	19 $452
20 $521	21 $520	22 $515	23 $521	24 $521	25 $521	26 $973
27 $1,077	28 $1,081	29 $1,143	30 $1,101	31 $884

Hakone Kowakien Tenyu

Prices for Hakone Kowakien Tenyu

Monthly average prices

About this property

Location

Room options

Superior Room with Open-Air Bath Gorgeous Special Kaiseki Dinner "Yuzen" Start At 7:30-8Pm

Superior Room with Open-Air Onsen Bath(Futons are Provided from 3Rd Guests)

Superior Room with Open-Air Bath Teppan Yaki Dinner At 5-6Pm(Futons are Provided from 3Rd Guests)

Superior Room with Open-Air Bath Gorgeous Special Kaiseki Dinner "Yuzen" Start At 5-6Pm

Wagyu Kaiseki Dinner "Yuzen" At Kihinkan, Start At 7:30-8Pm Superior Room (Open-Air Bath)

Wagyu Kaiseki Dinner "Yuzen" At Kihinkan, Start At 5-6Pm Superior Room (Open-Air Bath)

Shabu-Shabu with Crab&Beef Dinner At 7Pm-8Pm& (Futons are Provided from 3Rd Guests)

Superior Room with Open-Air Bath with Buffet Dinner At 7:30Pm (Futons are Provided from 3Rd Guests)

Superior Room with Open-Air Bath with Buffet Dinner At 5Pm (Futons are Provided from 3Rd Guests)

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