Smiths Hotel
Amenities
Parking
Free Wi-Fi
Luggage Storage
Vending Machines
Express Check-In/Check-Out
24-Hour Front Desk
Property description
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
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Guest reviews
6.3
Pleasant
Based on 1,021 verified reviews
Facilities
5.2
Cleanliness
5.8
Rooms
5.8
Service
6.3
Location
5.8
Dining
5.9
Who stays here?
Business
21%
Couple
28%
Family
23%
Group
17%
Solo
9%
2
Susan
Sep 15, 2024
·
Stayed 1 night
This was a last minute booking to see a gig at the ovo hydro. They overcharged at £162 for a night. The hotel was very run down, bald dirty carpets, curtain pole falling off wall, bed uncomfortable and smelly. En suite was dated and unclean. A 2 star rating is very over exaggerated.
This was a last minute booking to see a gig at the ovo hydro. They overcharged at £162 for a night. The hotel was very run down, bald dirty carpets, curtain pole falling off wall, bed uncomfortable and smelly. En suite was dated and unclean. A 2 star rating is very over exaggerated.
6
MD Touhidul
Sep 9, 2023
·
Stayed 3 nights
Good place near the uni
Good place near the uni
2
Lesa
Sep 7, 2023
·
Stayed 1 night
I spoke to a member of staff about the issue and was informed that it would qualify for a refund I am awaiting same. Just learned from expedia that the property will not refund me for suspected bed bugs in room. They were in all three beds and crawling on the walls.Unfortunately we did not discover them until after 5am (the following morning of our 1 night stay). I showed this immediately to the staff who was at reception- they saw them on the wall and they said “we do no usually get bed bugs in this room”. They did suggested that if I contacted the people I booked with I should be able to get a refund. I would really like some advice on this matter- the hotel is saying that they would only honor the original cancellation policy and apparently my room was non - refundable. Should this apply if there is an issue with your room/ stay?
I spoke to a member of staff about the issue and was informed that it would qualify for a refund I am awaiting same. Just learned from expedia that the property will not refund me for suspected bed bugs in room. They were in all three beds and crawling on the walls.Unfortunately we did not discover them until after 5am (the following morning of our 1 night stay). I showed this immediately to the staff who was at reception- they saw them on the wall and they said “we do no usually get bed bugs in this room”. They did suggested that if I contacted the people I booked with I should be able to get a refund. I would really like some advice on this matter- the hotel is saying that they would only honor the original cancellation policy and apparently my room was non - refundable. Should this apply if there is an issue with your room/ stay?
6
Graham
Aug 28, 2023
·
Stayed 1 night
Single room in basement. No toilet. Small. Looked Dirty. Definitely not worth £90 for Saturday 1 night.
Single room in basement. No toilet. Small. Looked Dirty. Definitely not worth £90 for Saturday 1 night.
4
Sanila
Aug 23, 2023
·
Stayed 2 nights
Bed bugs everywhere in all the rooms
Bed bugs everywhere in all the rooms
963 Sauchiehall Street, Glasgow Westend, Glasgow, Scotland, United Kingdom
Location
A stay at Smiths Hotel places you in the heart of Glasgow, within a 15-minute walk of University of Glasgow and OVO Hydro. This hotel is 4.3 mi (6.9 km) from Hampden Park and 1 mi (1.6 km) from Scottish Exhibition and Conference Centre.
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