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Smiths Hotel - Interior entrance
Smiths Hotel - Room
Smiths Hotel - Room
Smiths Hotel - Reception
Smiths Hotel - Bathroom

Smiths Hotel


Amenities

  • Parking

  • Free Wi-Fi

  • Luggage Storage

  • Vending Machines

  • Express Check-In/Check-Out

  • 24-Hour Front Desk

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Property description

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
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Guest reviews

Facilities

5.2

Cleanliness

5.8

Rooms

5.8

Service

6.3

Location

5.8

Dining

5.9

2

Susan

EXP-logo

Sep 15, 2024

·

Stayed 1 night

This was a last minute booking to see a gig at the ovo hydro. They overcharged at £162 for a night. The hotel was very run down, bald dirty carpets, curtain pole falling off wall, bed uncomfortable and smelly. En suite was dated and unclean. A 2 star rating is very over exaggerated.
This was a last minute booking to see a gig at the ovo hydro. They overcharged at £162 for a night. The hotel was very run down, bald dirty carpets, curtain pole falling off wall, bed uncomfortable and smelly. En suite was dated and unclean. A 2 star rating is very over exaggerated.

6

MD Touhidul

EXP-logo

Sep 9, 2023

·

Stayed 3 nights

Good place near the uni
Good place near the uni

2

Lesa

EXP-logo

Sep 7, 2023

·

Stayed 1 night

I spoke to a member of staff about the issue and was informed that it would qualify for a refund I am awaiting same. Just learned from expedia that the property will not refund me for suspected bed bugs in room. They were in all three beds and crawling on the walls.Unfortunately we did not discover them until after 5am (the following morning of our 1 night stay). I showed this immediately to the staff who was at reception- they saw them on the wall and they said “we do no usually get bed bugs in this room”. They did suggested that if I contacted the people I booked with I should be able to get a refund. I would really like some advice on this matter- the hotel is saying that they would only honor the original cancellation policy and apparently my room was non - refundable. Should this apply if there is an issue with your room/ stay?
I spoke to a member of staff about the issue and was informed that it would qualify for a refund I am awaiting same. Just learned from expedia that the property will not refund me for suspected bed bugs in room. They were in all three beds and crawling on the walls.Unfortunately we did not discover them until after 5am (the following morning of our 1 night stay). I showed this immediately to the staff who was at reception- they saw them on the wall and they said “we do no usually get bed bugs in this room”. They did suggested that if I contacted the people I booked with I should be able to get a refund. I would really like some advice on this matter- the hotel is saying that they would only honor the original cancellation policy and apparently my room was non - refundable. Should this apply if there is an issue with your room/ stay?

6

Graham

EXP-logo

Aug 28, 2023

·

Stayed 1 night

Single room in basement. No toilet. Small. Looked Dirty. Definitely not worth £90 for Saturday 1 night.
Single room in basement. No toilet. Small. Looked Dirty. Definitely not worth £90 for Saturday 1 night.

4

Sanila

IAN-logo

Aug 23, 2023

·

Stayed 2 nights

Bed bugs everywhere in all the rooms
Bed bugs everywhere in all the rooms

963 Sauchiehall Street, Glasgow Westend, Glasgow, Scotland, United Kingdom

Location

A stay at Smiths Hotel places you in the heart of Glasgow, within a 15-minute walk of University of Glasgow and OVO Hydro. This hotel is 4.3 mi (6.9 km) from Hampden Park and 1 mi (1.6 km) from Scottish Exhibition and Conference Centre.

Sauchiehall Street(0.1 miles)

Kelvingrove Park(0.1 miles)

Kelvingrove Art Gallery and Museum(0.3 miles)

University of Glasgow(0.4 miles)

Riverside Museum(0.6 miles)

Hunterian Museum(0.6 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 13:00 to 05:30

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

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