Olde Gatlinburg Rentals

Stayed in 512. Door code didn’t work. No one in office so had to call after hours number. They sent a new code. The room was nice. WiFi was awful. Tv kept buffering for like 20 minutes at a time. Awful Vending machines didn’t work properly Good location

Walkable to downtown and quick drive to East Parkway. Came during snow and freezing temps and the the parking lot was extremely slick for half our stay. There wasn't any attempt to remove the snow or de-ice.

Close to trolly stop so getting into Gatlinburg was convenient. Overall appearance was excellent.

There was no one at front desk after 5 PM. The elevator was in open area and not working. We had to struggle for 30 minutes in 10 degree F temp. Called the number mentioned in email but did not get any response. Finally we went to another hotel. Again tried nect day at 10AM bit no one was at front desk.

Liked: Short walk to downtown Gatlinburg shopping, the aquarium, food, etc. The room had everything we needed in it for our 4 night stay, we were comfortable. The WiFi was good. The pricing was acceptable for the quality. Didn't like: The elevator was sketchy. It broke down two of the days we were there, so we had to climb stairs back and forth to our 6th floor room, which got old quickly. The peephole in the door of our room had no glass or anything in it, it was just a hole straight through the door. Staff never answers the phone, it goes to voicemail every time. They will call you back though.

We did not have to check in with front staff, had little to no interaction with them. The unit had some damage inside, and the viewing hole in our door was just a hole in the door. We had to tape over it. Everything else was clean, parking was really good. Elevators were in a really convenient area. Walking to everything was very nice, and you are a lot closer to everything than you think.

The building needs some really good pressure washing around the pool and hallways. The condo needs new appliances.

Very clean and nice condo with a beautiful view and a very easy walk to every thing.

Condo was clean and spacious, very nicely decorated. Very conveniently located. I only interacted with rental office once, and that was to get a parking pass. She was very friendly and informative. I would recommend this place to anyone.

We loved the cleanliness of the room, the bear and mountain decor, and the proximity to downtown Gatlinburg.

Very clean and friendly property. Close to the district. Plenty of black bear sightings.

Ants were bad bad and mold in the shower above the shower head black mold

This property has visible black mold above the shower. The management does not deny this fact, but will deny your refund if you ask for one, stating that they would have solved the problem by offering a room move. When we found the black mold we opted to end our stay early, and because we had spent so much on that hotel we had to go home and end our fun weekend. This hotel is awful, the staff is unavailable (which was why we did not call the front desk, they were not there when we needed them). Don't stay there. High cost for disgusting accommodations.

The stay was amazing. We stayed in room 712. The room was very spacious and clean. We will be staying here again. Plenty of dishes and cooking supplies. Close walk to downtown.

We always LOVE staying here! The condo we stay in is always so very clean and comfortable. The property is in walking distance to downtown, which we love. Although it is close to downtown, it is far enough away from the hustle/bustle and in a very quiet area. We will continue to stay here every year that we come to Gatlinburg 😀

Nice walk from the strip but the hotel was filthy. Bathroom leaked and bugs. Door wouldn’t lock at times. Bed was so uncomfortable

was a little disappointed when I got there when it says fully stocked , and they don’t have shampoo or conditioner or coffee. The headboard on the bed is broke and you can tell it’s been broken for a while. had difficulty finding the unit office closes at five, so there was no one to ask for help. there are stains on the carpet. Unit has not been upgraded since the 70s. Also advertises as a king bed and it is not it is a queen.

Unit 307 was nice and clean. I liked the balcony, and the 2 bed/2 bath gave plenty of room and privacy for my family of 5.

Very clean and nice condo with a beautiful view and a very easy walk to every thing.

It was off the main street but walkable to shopping and dining. Great personel and very helpful. The apartment was well laid out and clean. The bed was to small and to soft.

Worst bed have ever slept on,and sofa bed sunk in ,could hardly get out of,other than that,everything was good

Stayed in 512. Door code didn’t work. No one in office so had to call after hours number. They sent a new code. The room was nice. WiFi was awful. Tv kept buffering for like 20 minutes at a time. Awful Vending machines didn’t work properly Good location

The condo was great. The only complaint we had was the bed needs to be upgraded. The bed was very uncomfortable. We tried to use the sofa bed but that mattress also needs to be upgraded. It was a clean condo, great location and great atmosphere. Only complaint was the bed.

This was the second time we have stayed at this location. The first time was roughly 5 years ago. We fell in love with this place then. It truly felt like a little “mom and pop” style home. So when we decided to book a room in Gatlinburg again, I wanted to go to Olde Gatlinburg again. The booking process was easy. They sent me a detailed email with check in instructions. Great, no problem…. Until we got to there. It was listed on the email that check in time was at 3:00. Upon arrival, the housekeeper was still cleaning our room at 3:15. We had to stand outside and wait for her to finish cleaning before we could go in. This was especially irritating because we had driven several hours to get to this location and wanted to settle in. The second issue was that the fireplace didn’t work in our room. The third issue was that I picked a room that had a recliner pictured in the listing. Our room didn’t even have a recliner. Keep in mind about what blankets you want to use, as well as bring your own pillow. The comforter was extremely scratchy and the pillows were insanely flat. The mattress was also not very comfortable. There were 2 large dips on the mattress causing my husband and I to literally be sinking in the middle. The room was clean for the most part so no complaints there. I did feel safe in the area we were in as well. I also like how it’s very close walking distance to all the shops and the Village. Honestly, we won’t be booking here again.

The stay was amazing. We stayed in room 712. The room was very spacious and clean. We will be staying here again. Plenty of dishes and cooking supplies. Close walk to downtown.

Great place to stay. We were able to walk everywhere we needed to go. Room was a great size.

It was clean,but could use a new mattress and box spring.I literally could not get on or off the bed without waking my wife because of a very loud noise it made. There was no oven ,a tiny microwave that you could not fit a plate into and the tiny dorm room fridge was inadequate to even fit leftovers from the restaurants in . There was only one stainless skillet and one sauce pan to cook on and the plastic cooking utensils had food embedded in them.We were expecting to cook and eat breakfast and lunch in our condo and only have to eat dinner out but this rental just wasn't set up for that.A little bigger fridge where the microwave stand is, a bigger convection microwave sitting on a base cabinet where the dorm fridge is now and a new mattress would have been very inexpensive and would make future visits exceptional.Good convenient location .Check in and out were easy and again it was very clean

I would like to acknowledge how great service can make a trip great. Mary, at the desk made sure that our stay would be a positive one. Anyone looking for excellent personel can find it in her. Thank you Mary, will be back!

Location is perfect. The Hotel staff is wonderful. They totally looked out for us.

Great stay, we will definitely book here again. Room was very quiet, clean, and big enough for a family of 6. The check in was super smooth, along with check out, just follow directions on email. Can’t beat the price either.

Well didnt get to stay since they over booked and then with out offering a refund moved us up the road on a hill which made it not walking distance to down town to a very noisy area! So will not maje this mistake again!

Great time, the condo was very nice and the service was great. Very friendly and clean. I will stay again and recommend the hotel to all of my friends.

This property has visible black mold above the shower. The management does not deny this fact, but will deny your refund if you ask for one, stating that they would have solved the problem by offering a room move. When we found the black mold we opted to end our stay early, and because we had spent so much on that hotel we had to go home and end our fun weekend. This hotel is awful, the staff is unavailable (which was why we did not call the front desk, they were not there when we needed them). Don't stay there. High cost for disgusting accommodations.

Staff was wonderful!!

There was no one at front desk after 5 PM. The elevator was in open area and not working. We had to struggle for 30 minutes in 10 degree F temp. Called the number mentioned in email but did not get any response. Finally we went to another hotel. Again tried nect day at 10AM bit no one was at front desk.

Liked: Short walk to downtown Gatlinburg shopping, the aquarium, food, etc. The room had everything we needed in it for our 4 night stay, we were comfortable. The WiFi was good. The pricing was acceptable for the quality. Didn't like: The elevator was sketchy. It broke down two of the days we were there, so we had to climb stairs back and forth to our 6th floor room, which got old quickly. The peephole in the door of our room had no glass or anything in it, it was just a hole straight through the door. Staff never answers the phone, it goes to voicemail every time. They will call you back though.

Had a water leak in the bathroom exhaust fan - dripping over the toilet - called it in and it was fixed by the time we returned to the room from our hiking. However, no one checked back with us to see if it was fixed or to apologize for the inconvenience of having water dripping on us while in the bathroom.

We stay here for the convenience of walking to town.

We loved the cleanliness of the room, the bear and mountain decor, and the proximity to downtown Gatlinburg.

Good distance from the main strip, but not far enough for it to be hassle to walk. Overall, the building was in great condition and the room was very nice. Will be coming back to that place again.

Convenient walk to downtown.

Second year staying there, will be back next year!! So very convenient, walking distance to all shops and restaurants. Parked my car on arrival on Thursday, didn’t start it again until leaving on Sunday.

Really nice. Close walking distance to the shops

The view from the room is beautiful, everything was close that you can walk

Great place to stay. We were able to walk everywhere we needed to go. Room was a great size.

It was close to main part of Gatlinburg.

We always LOVE staying here! The condo we stay in is always so very clean and comfortable. The property is in walking distance to downtown, which we love. Although it is close to downtown, it is far enough away from the hustle/bustle and in a very quiet area. We will continue to stay here every year that we come to Gatlinburg 😀