Apple Inn and Suites

The hotel room was clean and staged as we arrived, but there were burn holes all around on the floors, surfaces and blanket. The bed was not very comfortable. There were only 2, fairly flat pillows. Despite the property pictures giving the impression of having a pool for the using, I am glad that it was not because the look of it when walking by, made it seem less than safe to be near or in.

On your website said they had a pool and the pool was non existing. I had to leave a day earlier because i deemed it unsafe to be ther. Hope i can get my reund for the day i didn’t stay there

This motel was exactly what you paid for. The young woman who works long hours at the front desk was so nice and helpful. She made the check in process smooth. There were two zipties still attached to either side of a clothing rack in the wardrobe area of our room. As if someone had been tied up there. An obvious oversight by the cleaning staff that gave me a very uneasy feeling. The rolling chair to the desk was so stained and disgusting I put it outside just to get it out of our room. Picnic area on the side of the parking lot was a great thing to have for guests. We definitely took advantage of it.

Had to switch rooms, and 2nd room had No heat, No Wifi, too close to freeway. Clerk was very friendly.

I didn't like the set up. There was a huge gap in the door that cold air came through. The bed felt like it was going to break when I sat on the end of it ( there was no chairs & no where else to sit) In the morning when I was brushing my teeth getting ready to check out, there was a cockroach in the sink! Nuff said!

Cockroaches

Right next to the highway. Very loud, doors have a gap, not air tight. Dirty beat up room.

Quick, friendly service as well as clean rooms

Room and grounds were not clean . Place is undergoing a much needed renovation. Cigarette burns in bathroom and on vanity. Room smelled like cigarettes and mold lobby had no bathroom or services Curtains were filthy and inside out trash outside room. We did not feel safe staying and decided to find other accommodations. We know people who tried to check in earlier also decided to cancel reaervations sorry about the quality of the phots. They don’t really capture how awful this place is.

The hotel room was clean and staged as we arrived, but there were burn holes all around on the floors, surfaces and blanket. The bed was not very comfortable. There were only 2, fairly flat pillows. Despite the property pictures giving the impression of having a pool for the using, I am glad that it was not because the look of it when walking by, made it seem less than safe to be near or in.

This place was infested with cockroaches and now I fear they may be in our luggage and we will probably end up taking them with us home we would like to be refunded buy Expedia for the fee for our room as well as any future exterminator fees we may occur from our stay at Apple inn booked through Expedia.

This property needs to be removed from Expedia. Embarrassing and unsafe. Rooms smelled of smoke and mold. Sheets were littered with stains. People roaming around shirtless in the parking lot. Don’t stay here if you value your life.

There were dead bugs in the room. The trash hadn’t been emptied from the previous guest. You get what you pay for, and at least I had some OneKey cash to cover this low quality motel.

Dear Expedia Team, My stay at this hotel was unacceptable. The room was dirty, I found a cockroach in the shower, the mattress was broken, and the curtains did not close properly. There was no functioning air conditioning, so I spent the night in unbearable heat. Despite charging guests $58.00 in advance for damages, This was a terrible which is returned in the morning, yet the room itself was in poor condition: blankets had cigarette burns, the room smelled unpleasant, and overall it was poorly maintained. experience, and I strongly believe this hotel does not meet the quality standards Expedia customers de expect. Robson

Tv didn’t work, and they did not give me back my deposit after they said they did. Really it’s the first time I’ve had any issues with this place.

Door wouldn’t open, tv would not turn on, rattle in ceiling somewhere like intermittent n keep u awake. Never saw a maid. No refunds cuz when u see it n comfort inn Nextdoor ul run next door! Plus 100 room Deposit????? Place was worst I’ve been in in years!

Room was not air-conditioned; an air purifier is not the same. Bed was lumpy and way past it's replacement date. The motel is very near the Expressway; it was noisy. I would not recommend this place.

Right next to the highway. Very loud, doors have a gap, not air tight. Dirty beat up room.

Cheap and right next to highways. Rooms are tiny though. Butnhave microwaves and fridge. Nice showers.

Had to switch rooms, and 2nd room had No heat, No Wifi, too close to freeway. Clerk was very friendly.

It was noisy by the interstate and pretty cold. The heater wasn’t very strong. I think with decent weather and on the other side of the motel, it would be fine.

So many things to say. The beds looked clean, I did check for bugs and there were none so there was that on their side but there was sand or dirt in the beds. The beds were spring so very uncomfortable. The toilet worked but you had to rig the plug in the tank so it'd fill up. The cable tv didn't work. The light outside the window was so bright it kept my kids awake. The noise was awful too! If anyone talked outside, you could hear the full convo. The traffic noise was just as bad. I had to put sleep music on my phone at full volume to drown out the noises so my kids would sleep. Then worst of all when I went to check out at 730 am the office was closed until 8. I've only seen that in small towns not cities! I ran an errand and came back to check out. It was 820 by then and no one was still there. No one showed until 840. The staff was mean and rude to me. Like it was my fault he had to be there. The room was on a centralized ac/heat unit so it was hot while we slept. Only thing going for thus place is location. You could walk 30 minutes to Walmart if you needed to.

Dated, but clean and with good facilities, unfortunately next to a very noisy freeway. Was a good location for what i wanted to do.

I asked if we could have a room off the highway but was told they had limited inventory. There were a dozen cars there. We had the worst sleep of our entire vacation. This hotel is RIGHT on the interstate. Do not recommend if you want to get some sleep.

The bed did feel stiff. The restroom light consistently flickered. The AC system was out of date and not working, we assumed to give the heater a try but was overly uncomfortably hot. Check in is at 3, and when I called over the phone about early check in the man at the front desk was rude (was an asian man/ the latino man was friendly when we did the key drop off)

Tv didn’t work, and they did not give me back my deposit after they said they did. Really it’s the first time I’ve had any issues with this place.

They are not returning the $100 deposit for smoking. I'm a non smoker!

It took me at least 25 minutes to check in. When I arrived at the front desk I was the only person there. The clerk couldn't find my reservation in their system although they could see it through expedia. Apparently that is a huge hassle and she didn't know what to do. As she is trying to figure it out two other customers walk in and she stops helping me to help them first even though I was there first. Then she had to call someone to figure out how to check me in. Also, this hotel didn't mention that they require a $100 dollar deposit to check in. So they put a 3 day hold of $100 on your credit/ debit card. So its not as budget friendly as it appears. I won't be back to this hotel.

I paid through hotels.com and when I went to the hotel to check in and they wouldn't let me check in. The guy at the desk was rude and disrespectful. I've never been to a hotel where they are so unprofessional.

Property requires a $100 security deposit on top of the rental rates. This is NOT shown on Expedia's website. On the good side, the receptionist promptly checked my room upon checking out and promptly return the $100 deposit. It was so prompt that the deposit and return never showed up on my credit card. Expedia needs to include information for every lodging requiring a security deposit. One of the lights wasn't working but the receptionist promptly fixed this. The room was adequate for what I needed *comfortable bed) and the property's location is very close to the I-70 interchange. Two big minuses stood out: 1) the bathroom is shower only; no bath tub. 2) No carpeting (I'm not big on cold tiled floors!). I most likely won't stay at this place again should I need to stay overnight in the Denver area. The customer service by the receptionists offsets the inconvenience of the $100 security deposit.

I just want to thank Kim (hotel manager) and everyone working at Apple Inn! Especially, the front desk for providing great customer service. Kim at the front desk even walked me to my room, to make sure I was happy with it. Thanks Kim!!! -Christian M.P.

Very fast and efficient and easy to rent

So many things to say. The beds looked clean, I did check for bugs and there were none so there was that on their side but there was sand or dirt in the beds. The beds were spring so very uncomfortable. The toilet worked but you had to rig the plug in the tank so it'd fill up. The cable tv didn't work. The light outside the window was so bright it kept my kids awake. The noise was awful too! If anyone talked outside, you could hear the full convo. The traffic noise was just as bad. I had to put sleep music on my phone at full volume to drown out the noises so my kids would sleep. Then worst of all when I went to check out at 730 am the office was closed until 8. I've only seen that in small towns not cities! I ran an errand and came back to check out. It was 820 by then and no one was still there. No one showed until 840. The staff was mean and rude to me. Like it was my fault he had to be there. The room was on a centralized ac/heat unit so it was hot while we slept. Only thing going for thus place is location. You could walk 30 minutes to Walmart if you needed to.

Owner (I assume) is very kind, accommodating, and smart. Excellent for the price point. Better than an Apple iPhone.

Room was not air-conditioned; an air purifier is not the same. Bed was lumpy and way past it's replacement date. The motel is very near the Expressway; it was noisy. I would not recommend this place.

Right next to the highway. Very loud, doors have a gap, not air tight. Dirty beat up room.

Location is convenient & price is low.

Cheap and right next to highways. Rooms are tiny though. Butnhave microwaves and fridge. Nice showers.

Had to switch rooms, and 2nd room had No heat, No Wifi, too close to freeway. Clerk was very friendly.

It was noisy by the interstate and pretty cold. The heater wasn’t very strong. I think with decent weather and on the other side of the motel, it would be fine.

So many things to say. The beds looked clean, I did check for bugs and there were none so there was that on their side but there was sand or dirt in the beds. The beds were spring so very uncomfortable. The toilet worked but you had to rig the plug in the tank so it'd fill up. The cable tv didn't work. The light outside the window was so bright it kept my kids awake. The noise was awful too! If anyone talked outside, you could hear the full convo. The traffic noise was just as bad. I had to put sleep music on my phone at full volume to drown out the noises so my kids would sleep. Then worst of all when I went to check out at 730 am the office was closed until 8. I've only seen that in small towns not cities! I ran an errand and came back to check out. It was 820 by then and no one was still there. No one showed until 840. The staff was mean and rude to me. Like it was my fault he had to be there. The room was on a centralized ac/heat unit so it was hot while we slept. Only thing going for thus place is location. You could walk 30 minutes to Walmart if you needed to.

The property was just so so. It was ok and clean but would have liked a little nicer. Area was ok.

Dated, but clean and with good facilities, unfortunately next to a very noisy freeway. Was a good location for what i wanted to do.

I asked if we could have a room off the highway but was told they had limited inventory. There were a dozen cars there. We had the worst sleep of our entire vacation. This hotel is RIGHT on the interstate. Do not recommend if you want to get some sleep.