Name: Holiday Inn Express & Suites Aurora - Naperville by IHG
Address: 111 North Broadway Avenue, Downtown Aurora, Aurora, Illinois, United States of America, Aurora, Kane County, US
Price range: US$105–US$276 per night
Rating: 9.35

What guests think

At Holiday Inn Express & Suites Aurora - Naperville by IHG, reviewers consistently note very clean, comfortable rooms and a convenient, walkable setting near the Metra station, Paramount Theatre, Hollywood Casino, River Edge Park, and nearby dining in downtown Aurora.

Breakfast is often described as good with hot options, and guests appreciate the indoor pool, hot tub, and a usable fitness room. Several reviews mention intermittent noise from hallways, other guests, or equipment, and a few note loud or confusing air conditioners. Service stands out as friendly, responsive, and accommodating, including smooth check-ins and helpful touches. Overall, expect a reliable, well-run base for visiting Aurora and Chicago.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests often praise the indoor pool and hot tub, a usable fitness room, and convenient on-site parking.

Related guest reviews

10

Rev. Dr. Darius Thomas

2 Oct 2025

·

Stayed 3 nights

If you're considering this facility, DO NOT WAIT! The staff is second to none! The facilities are amazing! I travelled with my mom and my small sons. We had a room with bunk beds, a pull-out couch, two TVs, and a PlayStation! The hotel had EV charging! An indoor swimming pool and spa, and a 24-hour workout room! Everything you need when traveling is available at this facility!

10

Tenisha

22 Sept 2024

·

Stayed 1 night

Beautiful and clean hotel with a great breakfast with lots of options. Kids loved the pool and the room was quiet and comfortable! The location was great as well!

8

Shawna

28 Sept 2025

·

Stayed 2 nights

Andrew at front desk was outstanding. Breakfast was good. Excellent location! Parking could’ve been better.

10

Sundy

29 Apr 2024

·

Stayed 2 nights

Awesome location and great pool and hot tub

10

BRENDA

7 Dec 2025

·

Stayed 2 nights

The staff at this location are amazing! Always greeting you and making sure you taken care of. Very clean, easy parking, great location.

8

MATTHEW

8 Mar 2023

·

Stayed 2 nights

The hotel was nice. The staff are very friendly, and the breakfast was alright. There was free on-site parking.

10

Mayra

20 Mar 2023

·

Stayed 2 nights

Staff was fantastic! Very friendly and asked how we were doing anytime we went to the lobby. The rooms were really clean and our kids loved the bunk beds. Food in the morning was good and the fitness room was clean and comfortable. The pool was also great.

10

Kenni

16 Jul 2023

·

Stayed 1 night

Great staff nice breakfast really nice room, shame pool closed and wasn't informed before I got there. Had hot tub room enjoyed it.

10

Kathryn

16 Aug 2025

·

Stayed 2 nights

We arrived two hours early and they were able to put us in a room, which we were very thankful for. Breakfast was fine, the coffee in the lobby was excellent! They did have a Keurig in the room, which is a lot better than a lot of hotel room coffee makers. All of the employees were very friendly. We will probably stay again when we go back.

10

Laura

15 Dec 2023

·

Stayed 1 night

Desk staff friendly and helpful. Pool and hot tub are great! Location was great - took the train from Chicago and walked the block to the hotel.

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Cleanliness

Cleanliness is a strong point across rooms and common areas, with many noting spotless spaces. A few mentioned isolated issues or odors.

Related guest reviews

10

Natalie

8 May 2025

·

Stayed 1 night

Room was spotless and beautiful. The jacuzzi tub and fireplace were fabulous.

10

Lydia

20 Sept 2025

·

Stayed 1 night

Hotel and room were very clean and well maintained. Staff were very helpful and friendly. Breakfast better than average. Would definitely return.

10

kristin

29 Oct 2025

·

Stayed 1 night

Great helpful staff, spotless and comfortable!

10

Robert

30 Nov 2025

·

Stayed 2 nights

Very clean and nice complementary breakfast. Great location and the staff was wonderful. Definitely recommend

10

Juanita

28 Jul 2025

·

Stayed 1 night

The hotel was quiet and clean. I was comfortable the entire stay. Every member of the staff I encountered was very friendly and accommodating.

10

Jaime

18 Sept 2025

·

Stayed 1 night

Was in Aurora to visit a college. Rooms were spacious and clean.

10

Suzanne

8 Sept 2025

·

Stayed 1 night

The room was very clean. Plus it has a temperature thermostat in the room which kept it very comfortable.

10

MEGAN

26 Sept 2023

·

Stayed 1 night

Staff was very friendly and accommodating, bed was comfortable and temperature was easy to control. Shower pressure was fine! Jacuzzi and pool area were clean and comfortable, and there was breakfast offered. I wasn’t a fan of my room smelling like dirty feet and the weird stain on the toilet, but pleasant experience overall.

2

Maxwell

24 Oct 2023

·

Stayed 2 nights

Mouse droppings on stove and gnats in room

10

kristin

17 Sept 2025

·

Stayed 1 night

Comfy beds, very clean.

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Rooms

Rooms are comfortable and generally spacious, with good beds and powerful showers; some include bunk beds or in-room tubs. Several guests reported noise from hallways, nearby activity, or equipment, and a few noted loud or confusing AC.

Related guest reviews

10

Karen

18 Jun 2025

·

Stayed 1 night

This was just a one night stay to break up my journey from St Louis up to Elkart Lake. No issues with the hotel at all. It was very clean, comfortable and very spacious. Bathroom was large and shower nice and powerful. I would recommend this hotel if staying in Aurora.

10

Natalie

8 May 2025

·

Stayed 1 night

Room was spotless and beautiful. The jacuzzi tub and fireplace were fabulous.

10

Rev. Dr. Darius Thomas

2 Oct 2025

·

Stayed 3 nights

If you're considering this facility, DO NOT WAIT! The staff is second to none! The facilities are amazing! I travelled with my mom and my small sons. We had a room with bunk beds, a pull-out couch, two TVs, and a PlayStation! The hotel had EV charging! An indoor swimming pool and spa, and a 24-hour workout room! Everything you need when traveling is available at this facility!

10

alma

28 Jun 2023

·

Stayed 3 nights

Perfectly located, small inconvenience was traffic noise during the night.

10

Jennifer

27 Jul 2024

·

Stayed 3 nights

Great breakfast, comfy beds, large rooms

8

Margaret

14 Sept 2025

·

Stayed 1 night

All around good experience but the air conditioner was loud.

10

Pamela

10 Sept 2023

·

Stayed 1 night

There is constant loud bass music, the whole room is bouncing with this constant booming sound.Not sure where it’s coming from but I will never stay at this hotel again!

10

kristin

17 Sept 2025

·

Stayed 1 night

Comfy beds, very clean.

6

yangchang

28 Jul 2024

·

Stayed 1 night

I heard noise of a pump or something early in the morning. So loud that I can’t fall asleep without earbuds. Things are good other than that.

4

Hiba

26 May 2025

·

Stayed 2 nights

We like this hotel and have stayed here several time. This time they put us in the room across the hallway from the laundry room. I have a toddler and the machines were so loud. Also the room next to us, we could hear everything, it was hard to fall asleep, every laugh, every slight raise of voice, everytime the door opened or closed and those guests were up so late. How can the walls be so thin???

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Service

Service is widely described as friendly, responsive, and accommodating, with smooth check-ins and helpful front-desk support.

Related guest reviews

10

Dale

9 Nov 2025

·

Stayed 2 nights

Front desk staff were always at their station and diligently addressing guest’s requests.

10

BRENDA

7 Dec 2025

·

Stayed 2 nights

The staff at this location are amazing! Always greeting you and making sure you taken care of. Very clean, easy parking, great location.

10

Isaac

1 Jul 2025

·

Stayed 1 night

We decided to stay nearby the Metra station for our day trip to Brookfield Zoo. It was a nice hotel. The room was clean. The fridge had working freezer. The person checking us in was very nice. They allowed us to park our car until the following evening, during our day trip. The pool closed at 9, and even though we arrived at 8:45, the manager let us swim for a little while past 9. There were a lot of food options nearby. The breakfast was pretty good It was a great overall experience. We will stay here again if we travel to Brookfield Zoo

10

Kathryn

16 Aug 2025

·

Stayed 2 nights

We arrived two hours early and they were able to put us in a room, which we were very thankful for. Breakfast was fine, the coffee in the lobby was excellent! They did have a Keurig in the room, which is a lot better than a lot of hotel room coffee makers. All of the employees were very friendly. We will probably stay again when we go back.

10

Alexandra

28 Jun 2024

·

Stayed 1 night

The STAFF! They were absolutely amazing. Some of the kindest people I’ve ever met. We stayed for 5 days and my family and I were very comfortable, enjoyed the pool & breakfast! Will absolutely be staying there again in the future!

2

Lena

18 Aug 2025

·

Stayed 1 night

The property lost power when we stayed (which I’m told wasn’t their fault- but I don’t understand how there is no back up generator) I was told considering it wasn’t their fault, there is nothing they could do to reimburse me. So I paid for a cool, quiet, comfortable place to stay. What we got was a maintenance man yelling for tools in the hallway early in the am, hot room due to the air not working, the doors slamming and not operating (which I’m not sure why a sign couldn’t have been put on the door to not use) & no way to turn on tv or charge the phone. Very disappointed in this hotel as matters could have been made to make it comfortable even with the power outage. Maybe telling staff not to yell down the hall (inside or low voice at least out of respect)so we could at least try to sleep?!- Hope the maintenance man got his Alan wrench he was yelling for. Putting notes on the doors to let people know it wasn’t working so it didn’t have a loud thud?! Just some ideas…

10

Margaret

30 Nov 2025

·

Stayed 1 night

Kelly at the front desk was super friendly and made us feel very welcome.

10

Charles

21 Oct 2024

·

Stayed 3 nights

Front Desk staff is amazing. I have stayed here several times this year for business. I had to us a different hotel last time because the were fully booked. I was very happy to return here again.

10

Brian

5 Oct 2024

·

Stayed 2 nights

Amazing customer service, kind and friendly staff. The room was very clean. The breakfast was also great! Good select of food and beverages.

10

Alexis

22 Jun 2025

·

Stayed 1 night

Everything was great until we went to have breakfast. My son and I were at the pancake machine and one of the staff members came and take our plate with 1 pancake on it while another one was coming out and just told us “no” and threw them away. It was well before breakfast ended and several other guests were also there getting food. She didn’t feel the need to explain herself except for just saying “no” repeatedly.

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Location

Very convenient and walkable, near the Metra station, Paramount Theatre, Hollywood Casino, River Edge Park, and restaurants. Many appreciated easy access to downtown Aurora and Chicago.

Related guest reviews

10

Jordan

27 Sept 2025

·

Stayed 2 nights

Nice hotel. Right next to the train station, very convenient.

10

Emanuel

31 Oct 2023

·

Stayed 3 nights

Close to downtown, casino, local shops and train station all within walking distance.

10

Peter

19 Aug 2025

·

Stayed 3 nights

Good hotel, friendly staff, nice rooms, decent breakfast with good hot food selection included. Next to railway station for trains to downtown Chicago. Restaurant/Brewhouse next door to hotel but not open every night. Other places available nearby, 5 minute walk to Hollywood Casino.

10

Lorna

2 Aug 2024

·

Stayed 2 nights

We come every year around the same time to visit family the location is perfect .

10

Lisa

25 May 2024

·

Stayed 1 night

This hotel is conveniently located within walking distance of the Paramount Theater, the Hollywood Casino, and charming dining options. The hotel was very clean with comfortable bedding and an excellent shower. Breakfast was wonderful.

10

Kathleen

11 Aug 2025

·

Stayed 1 night

Comfortable room and pleasant staff. Great location!

10

alma

19 Sept 2023

·

Stayed 2 nights

Excellent location. Walking distance to downtown Aurora and transportation center/train station.

10

Tamara S.

13 Feb 2025

·

Stayed 1 night

Great location with parking. Excellent dining and coffee next door.

10

Jerri

19 Aug 2024

·

Stayed 1 night

Great location to walk to River Edge Park venue, Hollywood Casino and restaurants!

10

Chuck

28 Sept 2025

·

Stayed 1 night

Right across parking lot from Two Brothers, good food, beer, entertainment.

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Dining

Breakfast is frequently praised for being good with hot options. Some reviews describe it as average or mediocre.

Related guest reviews

10

Gina

9 Oct 2023

·

Stayed 1 night

Hotel was great. Front desk staff was friendly and helpful. Room was clean and the spa shower was amazing. Breakfast was average and typical offerings.

10

Lydia

20 Sept 2025

·

Stayed 1 night

Hotel and room were very clean and well maintained. Staff were very helpful and friendly. Breakfast better than average. Would definitely return.

8

Daniel

23 Oct 2023

·

Stayed 2 nights

Breakfast mediocre

10

Peter

19 Aug 2025

·

Stayed 3 nights

Good hotel, friendly staff, nice rooms, decent breakfast with good hot food selection included. Next to railway station for trains to downtown Chicago. Restaurant/Brewhouse next door to hotel but not open every night. Other places available nearby, 5 minute walk to Hollywood Casino.

10

Evelyn

9 Aug 2025

·

Stayed 4 nights

Breakfast was great! Better than average.

10

Robert

30 Nov 2025

·

Stayed 2 nights

Very clean and nice complementary breakfast. Great location and the staff was wonderful. Definitely recommend

10

Peter

11 Nov 2024

·

Stayed 8 nights

Excellent staff, excellent room, good breakfast with hot choices.

10

Susan

30 May 2024

·

Stayed 2 nights

I did not like breakfast. Nothing was hot and was standard hotel breakfast.

10

Brian

5 Oct 2024

·

Stayed 2 nights

Amazing customer service, kind and friendly staff. The room was very clean. The breakfast was also great! Good select of food and beverages.

6

Mark

25 Mar 2024

·

Stayed 2 nights

Location decent for close by shops/gambling. Hot tub was nice and warm, “free” breakfast only til 9 on a Sunday is awful. Overall ok

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$119
February	US$128
March	US$126
April	US$139
May	US$149
June	US$155
July	US$153
August	US$162
September	US$152
October	US$156
November	US$144
December	US$136

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $171	18 $191	19 $196
20 $106	21 $127	22 $133	23 $135	24 $132	25 $202	26 $200
27 $112	28 $107	29 $114	30 $149

Su	Mo	Tu	We	Th	Fr	Sa
				1 $114	2 $180	3 $200
4 $111	5 $113	6 $105	7 $134	8 $129	9 $166	10 $276
11 $110	12 $125	13 $125	14 $154	15 $137	16 $159	17 $184
18 $128	19 $126	20 $134	21 $170	22 $138	23 $196	24 $179
25 $110	26 $113	27 $120	28 $116	29 $145	30 $171	31 $177

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Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Accessible (Communications)

Standard Room, 1 King Bed

Suite, 1 Bedroom

Standard Room

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 2 Queen Beds, Hearing Accessible

Standard Room, 1 King Bed, Hearing Accessible

Standard Room, 1 King Bed, Roll-In Shower (Communications)

Suite, 1 Bedroom, Jetted Tub

Suite, 1 King Bed

One King, Two Bunk One Bedroom Suite

Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 2 Queen Beds

Guest reviews

Superb

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites Aurora - Naperville by IHG

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Prices for upcoming dates