Name: Hotel Casa Virreyes
Address: Guanajuato, Guanajuato, Guanajuato, Guanajuato, MX
Price range: $65–$372 per night
Rating: 8.61

What guests think

Across many reviews, Hotel Casa Virreyes stands out for its exceptionally central, walkable location and generally friendly staff, with guests frequently praising clean, spacious rooms and convenient access to Guanajuato's sights, shops, and restaurants.

Common drawbacks include very firm mattresses, noticeable noise (especially from nearby church bells), and the absence of air conditioning, with some interior rooms lacking exterior windows and ventilation. Parking is off site with a taxi ride back required, Wi-Fi can be unreliable in rooms, and the property has no elevator. Breakfast is typically a simple continental selection, though several guests enjoyed the food and noted hot items are available at extra cost. Overall, expect a clean, central base best for travelers prioritizing location over in-room comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: no air conditioning or elevator, and parking is off site, requiring a taxi back to the hotel. Several reviews report weak or patchy Wi-Fi in rooms.

Related guest reviews

8

Parthasarathi

Jun 2, 2025

·

Stayed 3 nights

Excellent property at a prime location. But wifi is so poor!

10

Gelacio

May 16, 2023

·

Stayed 3 nights

localizacion muy buena. Internet regular

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10

Sonia

Aug 20, 2025

·

Stayed 1 night

No tiene elevador

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8

Jose

Mar 19, 2023

·

Stayed 4 nights

It was really nice building in the zona centro i just wish had ac and a mini fridge other than that it was excellent i will come back and i will recommend it but also I'll let them know about my concerns

8

Alma Viviana

Apr 3, 2024

·

Stayed 1 night

El estacionamiento está súper lejos! Y el hotel no te da transporte de regreso! Tienes que pagar tu taxi para regresar al centro al hotel, las camas están muy duras para mi gusto, y en el desayuno incluido no incluye platillo, solo fruta, café y pan tostado, se paga aparte

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8

Jose

Sep 23, 2025

·

Stayed 4 nights

Location is great as it has shopping and restaurants in the area. Access to Ubers and Taxis. The staff are vert friendly and accessible. Please note the hotel does NOT have air conditioning. The bed mattresses were extremely hard, floor like hard. Also note there is a cathedral across the street and the bells sound frequently. The hotel did provide ear plugs.

8

Xingguo

Apr 23, 2024

·

Stayed 2 nights

No fridge, no ac

6

Yolanda

Mar 16, 2025

·

Stayed 1 night

The property does not have elevators, AC, and the beds were hard. The parking is about 10 min away from Hotel. Aside from that it is in a very central area. It is very nice.

8

Carlos

Jan 11, 2023

·

Stayed 19,363 nights

No hay internet en los cuartos, y hay mucho ruido que se mete a las habitaciones.

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10

Melina

Jan 3, 2025

·

Estuve durante Diciembre en este hotel y la verdad que esta bastante bien por la ubicación que te ofrecen. Lo malo es el estacionamiento, esta a 10min y hay que llevarlo y tomar un taxi de regreso (que no estuvo caro, fueron $80 pesos), pero si consideramos que asi es en la mayoria de los centros históricos pues no debería ser un motivo para dejar una mala reseña. La habitacion estuvo bastante bien, el hotel no cuenta con aire acondicionado, pero como fui en Diciembre no pase calor. Lo unico fue que la segunda noche, si hubo gente usando el comedor y como quedo exactamente enfrente de mi habitación, escuche ruido muy temprano de las personas que desayunaban. Ah! Y el wifi no me funcionaba mucho en mi habitación, pero tenia señal asi que podia usar mis datos sin problema. Me volveria a quedar por la ubicación excelente que te ofrecen por el precio, sales y estas frente a la "Basilica Colegiata de Nuestra Señora de Guanajuato", es decir, ¡ en el mero centro a una cuadra del Teatro Juarez!

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Cleanliness

Rooms and common areas are generally very clean, with housekeeping often praised. A few guests reported isolated issues like stained linens or a pest sighting.

Related guest reviews

10

miguel angel

Dec 7, 2025

·

Stayed 3 nights

Bien limpiea

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2

María Lucía

Apr 3, 2025

·

Nos asignaron una habitación en el primer piso con muy poca luz, no se veía muy limpia, las cobijas se veían viejas y encontramos una cucaracha en el baño. El desayuno continental consiste en fruta, café y una tostada de pan.

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8

Oscar

Jan 5, 2026

·

Stayed 1 night

La limpieza y la ubicación está perfecta

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10

Elizabeth

Dec 4, 2024

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Stayed 1 night

Staff was extremely friendly. Great location and I liked that it’s a smaller hotel. Cleanliness was not what I expected, we stayed at their sibling property last time and the cleanliness was top notch so that’s why we decided to try this one. There was hair on the bed and the sheets looked stained, the staff quickly resolved this issue but it raised concerns about how clean the whole place really was. Overall we were happy with our stay and will definitely stay again here.

10

Leonardo De La Cruz

Nov 10, 2025

·

Stayed 6 nights

We love Hotel Casa Virreyes. The staff is very polite. Elena from housekeeping was incredibly amazing and our room was always impeccable. We truly recommend Hotel Casa Virreyes.

10

Miriam

Aug 2, 2025

·

Stayed 1 night

Todo estuvo muy bien. El personal muy amable. Y las habitaciones cómodas y limpias. El precio súper accesible

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10

Theresa

Nov 19, 2025

·

Stayed 1 night

Very clean

8

carlos

Mar 8, 2025

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Stayed 6 nights

Excellent service and very well kept

10

Ana María

May 7, 2024

·

Stayed 3 nights

Excelente ubicación, todo muy limpio, el personal muy amable, su comida es buena y en buenas condiciones

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10

MARIA Eugenia

Jan 12, 2026

·

Stayed 2 nights

Muy limpio y muy buena ubicación

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Rooms

Rooms are often spacious, but many guests found the beds very firm. Noise from church bells or interior areas and some windowless, stuffy rooms were noted, and Wi-Fi reception can be unreliable inside rooms; some units offer nice balconies or views.

Related guest reviews

10

Edgar

Jan 19, 2025

·

Stayed 1 night

In the dead center . Walking distance for food and churches . Beds are alittle hard but you’re too tired to notched . Clean place . Staff was friendly . There is not parking on site . Parking is a bit always . But still not bad . Balcony view was great .

8

Francesco

Sep 4, 2022

·

Stayed 1 night

Posizione ottima, colazione migliorabile. Alcune camere non hanno affaccio esterno, ma danno sulla sala colazione.

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8

Nicholas

Jul 20, 2025

·

Stayed 4 nights

Amazing location. Nice property. Spacious rooms. Restaurant. The only negatives are listed here: The wifi. It was horrible and did not work from the room most of the time. I could not work from here if I had to. Also the noise. It is an old building and the noise from other guests talking or going up the stairs was a lot. The free breakfast included only fruit, cereal, juice, and coffee. They did have other options (for a proper breakfast) available for a cost. That said, the staff was very nice amd helpful and the property has an amazing location.

4

Robert

Apr 17, 2023

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Stayed 4 nights

Large rooms, very clean, friendly staff. Too loud at night due to the church bells.

8

soila

Mar 29, 2023

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Stayed 4 nights

The only negative thing about the room was that the room did not have a window so I had to use the fan in the night and It would get stuffy I was on the 1st floor but the location was excellent

8

Brent

Feb 24, 2026

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Stayed 2 nights

Location, staff, room size are great. Hard hard beds.

8

SANTIAGO A

Dec 30, 2025

·

Stayed 3 nights

Lo mejor del lugar es que es muy céntrico. Muy limpio el cuarto y con todas las comodidades básicas. El único punto en contra es que la habitación daba a la calle justo frente a la básilica, que puede sonar muy bonito pero era extremadamente ruidoso. No estaría mal invertir en ventanas aislantes al ruido.

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10

Jose Miguel

Jan 10, 2026

·

Stayed 2 nights

Habitación espaciosa y excelente ubicación

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8

Margarita

Oct 20, 2025

·

Stayed 5 nights

The pillow and mattress feel very hard like a board

8

Maria Guadalupe

Nov 28, 2025

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Stayed 2 nights

Casa Virreyes has been or go to hotel for our visits to Guanajuato. It’s convenient to the downtown area and so walkable. I just recommend to have softer mattresses and newer towels. The mattress are hard to sleep on so you wake up with back pain for the first hours of your mornings.

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Service

Staff are frequently described as friendly and helpful, with several shout-outs to individual team members. However, multiple reviews mention unprofessional or unfriendly front-desk interactions and slow issue resolution.

Related guest reviews

10

William

Jan 23, 2025

·

Stayed 1 night

Friendly staff and very helpful with having parking solution and storing bags. Selective breakfast. Walking distance to all the shops.

4

denisse

Aug 14, 2023

·

Stayed 2 nights

Sadly, I will not be staying here again, nor will I be recommending to a friend. First and foremost, they downgraded our room from a street view king size bed to a no window no AC poorly ventilated to standard bed with no view. They blamed it on Expedia, saying that they were overbooked and did not have our room available. We did not get a price reduction on our room or an upgrade. Also power went out during our stay, and room was very suffocating given that there was only one window. That was very difficult to access. Breakfast was average only served fruit and granola and coffee. Lastly, service was terrible. Front desk needs training on customer service. They were very unfriendly and cold. There are plenty of other nice and clean hotels in the area, please avoid this one at all cost.

10

Emigdio

Nov 30, 2025

·

Stayed 4 nights

Wonderful hotel in the heart of Guanajuato, impeccable service, clean rooms, great attention to detail, and very friendly staff who were always accommodating to our needs. Highly recommend this hotel to anybody visiting Guanajuato. Furthermore we were delighted with the breakfast.

10

Vicky

Nov 29, 2024

·

Stayed 5 nights

This is our fourth time staying at this hotel. We like the quietness of the hotel and convenience of the downtown area. The staff are always friendly and attentive.

10

Angelita

Aug 4, 2025

·

Stayed 1 night

Place is right across the basilica de Guanajuato and short walk to many restaurants, bars and stores, the front desk lady was very helpful with luggage and recommendations. The place itself was very clean, quiet and comfortable, had a simple but pleasant continental breakfast. Highly recommended.

10

Leonardo De La Cruz

Nov 10, 2025

·

Stayed 6 nights

We love Hotel Casa Virreyes. The staff is very polite. Elena from housekeeping was incredibly amazing and our room was always impeccable. We truly recommend Hotel Casa Virreyes.

10

Guadalupe Nuño

Nov 2, 2025

·

Stayed 4 nights

Everyone here is super nice all the employees especially Ely she’s the lady in the cafeteria she’s amazing person 👌 100% recommend I’m can back for sure.

10

Jose

Aug 8, 2024

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Stayed 2 nights

Diego en la recepción nos ayudó a hacer la estancia mucho más placentera y cómoda, especialmente a mi mamá porque le consiguió una silla de ruedas para su deshabilidad. Gracias y volveremos pronto. José Mora y familia.

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4

jenny

Nov 18, 2024

·

Stayed 5 nights

First time visiting Guanajuato, we were supper excited to arrive and check into the hotel. The reception area was very dark the receptionist was not friendly or helpful at all. We traveled for a wedding and book a full week at this same location. Our stay started out pretty normal, the hotel seemed extremely noisy not sure if it was the room we had. We came across an incident at the hotel, we noticed out personal property was touched/moved. When I say touched/ moved money was taken and passports moved from their original place. We went downstairs to the reception and informed the receptionist… she used the smallest paper to write down the information. It took a few days for the hotel cleaning lady to knock on our door and ask what the issue was. She began by saying she had not taken anything somewhat defensive I was so confused I was waiting for the hotel management to address the issue not the cleaning lady knocking at my door. I felt so bad for her as she was trying to plead her case however; things were moved and money was most definitely taken. I wished I would had used the safe but I honestly didn’t think we had too. I would not return to this hotel front house staff was very unprofessional, poor management. I’m still shocked that management didn’t address this serious issue. We left the hotel with a very sour taste.

2

Daniel Armando

Aug 27, 2025

·

Stayed 2 nights

Tuvimos reserva para dos habitaciones, dos noches. Del 13 al 15 de agosto, al ingresar a la recepción llegamos y la recepcionista ni nos volteó a ver, desde su computadora solo dijo, “Si, que necesitan” le di mis datos para la reserva. Supongo que al ver que venía de Expedia intentó cambiar su actitud y ser más cordial. Trabajo en una cadena de hoteles a nivel internacional con base en Cancún y sé de servicio y atención al huésped, en definitiva ella no lo tenía.

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Location

Location is a major highlight: right in the historic center and walkable to attractions, dining, and shops. Expect occasional bell or street noise due to the central setting.

Related guest reviews

10

Vicky

Apr 18, 2023

·

Stayed 1 night

This is the third time we stay in this property is is super convenient to all the city center events and museums.

10

Margarita Portillo

Aug 23, 2025

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Stayed 4 nights

Just in the Center of Guanajuato. Perfect for shopping and dining!

10

Sriram

Apr 9, 2025

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Stayed 4 nights

Excellent property bang in the city center!

10

Christian Aaron

Nov 19, 2025

·

Stayed 1 night

Excelente trato, lugar muy céntrico.

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10

Tom

Nov 9, 2024

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Stayed 4 nights

Great location in the center of everything.

10

Hermenegildo

Jul 12, 2025

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Stayed 1 night

I love this place so much ! It’s in a perfect location, walkable distance to all the places we wanted to see. It’s super clean and spacious. Staff super friendly and helpful. Breakfast was yummy ! I will for sure stay there again.

10

Patricio

May 12, 2023

·

Stayed 3 nights

Muy bonito hotel, excelente ubicación y tranquilo

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8

Jorge

Oct 18, 2025

·

Stayed 2 nights

Muy buena ubicación

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10

Lizzett

Nov 20, 2025

·

Stayed 8 nights

Fresh foods, staff was nice, and everything was within walking distance:)

10

Mohammad

Nov 8, 2025

·

Stayed 6 nights

The location was very convenient

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Dining

Included breakfast is generally a simple continental spread; hot dishes are available for an extra charge. Quality is often praised, though a few guests were confused about what was included.

Related guest reviews

10

Maria

Mar 27, 2023

·

Loved our stay! Food was delicious, rooms were clean. Customer service was great! Location was perfect it was walking distance to shops restaurants. At the same time the room was quiet and peaceful at night. Definitely staying again

10

miguel

Nov 30, 2024

·

Stayed 3 nights

Location was great, excellent food and service

10

Emigdio

Nov 30, 2025

·

Stayed 4 nights

Wonderful hotel in the heart of Guanajuato, impeccable service, clean rooms, great attention to detail, and very friendly staff who were always accommodating to our needs. Highly recommend this hotel to anybody visiting Guanajuato. Furthermore we were delighted with the breakfast.

8

Nicholas

Jul 20, 2025

·

Stayed 4 nights

Amazing location. Nice property. Spacious rooms. Restaurant. The only negatives are listed here: The wifi. It was horrible and did not work from the room most of the time. I could not work from here if I had to. Also the noise. It is an old building and the noise from other guests talking or going up the stairs was a lot. The free breakfast included only fruit, cereal, juice, and coffee. They did have other options (for a proper breakfast) available for a cost. That said, the staff was very nice amd helpful and the property has an amazing location.

10

Edgar

Jun 23, 2022

·

Stayed 1 night

Everything was good except the breakfast because in my reservation it said “free breakfast” and we had breakfast and we had to pay. They said it was free continental breakfast only but in the reservation it didn’t specify.

10

Angelita

Aug 4, 2025

·

Stayed 1 night

Place is right across the basilica de Guanajuato and short walk to many restaurants, bars and stores, the front desk lady was very helpful with luggage and recommendations. The place itself was very clean, quiet and comfortable, had a simple but pleasant continental breakfast. Highly recommended.

6

Marcela

Sep 25, 2023

·

Stayed 1 night

está bien ubicado, pero creo que podría mejorar, toallas viejas, no tiene aire acondicionado, solo fruta en el desayuno.

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8

Alma Viviana

Apr 3, 2024

·

Stayed 1 night

El estacionamiento está súper lejos! Y el hotel no te da transporte de regreso! Tienes que pagar tu taxi para regresar al centro al hotel, las camas están muy duras para mi gusto, y en el desayuno incluido no incluye platillo, solo fruta, café y pan tostado, se paga aparte

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10

Lizzett

Nov 20, 2025

·

Stayed 8 nights

Fresh foods, staff was nice, and everything was within walking distance:)

10

Laura Nelly

Sep 29, 2025

·

Stayed 3 nights

La ubicación es lo mejor, el desayuno es rico, aunque solo es americano, pero tienen otras opciones, el servicio muy bueno, son muy amables y siempre están al pendiente, todo en orden.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $97	2 $174	3 $372
4 $175	5 $167	6 $365	7 $366	8 $167	9 $215	10
11 $172	12 $173	13 $173	14 $174	15 $172	16 $369	17 $173
18 $171	19 $99	20 $99	21 $98	22 $98	23 $176	24 $176
25 $96	26 $99	27 $97	28	29 $216	30	31

Hotel Casa Virreyes

About this property

Location

Room options

Room, 1 King Bed

Standard Room, 2 Double Beds

Triple Room

Guest reviews of Hotel Casa Virreyes

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Casa Virreyes

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $120	19 $117
20 $67	21 $67	22 $66	23 $66	24 $65	25 $116	26 $257
27 $67	28 $66	29 $84	30 $66