Name: Courtyard Newport News Airport
Address: 530 Saint Johns Road, Central Newport News, Newport News, Virginia, United States of America, Newport News, Newport News City County, US
Price range: US$82–US$194 per night
Rating: 8.52

What guests think

At Courtyard Newport News Airport, guests consistently praise the friendly, helpful staff and generally clean, comfortable rooms in a convenient, tucked away location near restaurants, shopping, and the interstate, making it a solid base for short stays.

However, several reviews report inconsistent facilities: the pool or hot tub frequently out of service or cold, the bistro/bar closed or understaffed, and no complimentary breakfast. Paid parking and confusing enforcement, sometimes worsened by nearby construction, frustrated multiple guests. Room maintenance can be hit-or-miss, with occasional AC or plumbing issues, odd odors, and limited housekeeping during stays. Expect friendly service and convenience with some trade-offs in facilities and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are a draw but were repeatedly reported as cold, dirty, or out of service; the bistro/bar had limited or unpredictable hours. Parking is paid, with limited spaces and confusing enforcement amid nearby construction.

Related guest reviews

4

shannan

21 Jul 2024

·

Stayed 1 night

showed up at 5:30pm and room was not ready. A/C in the room did not work. Pool was dirty and the hot tub. broken plastic in the pool. Show water smelled.

8

Destiny

2 Feb 2025

·

Stayed 1 night

Great hotel! I booked for my son’s sleepover and the pool was not heated so that was upsetting! (The motor was broke so the water was freezing cold)

10

Michelle

15 Sept 2025

·

Stayed 2 nights

Very clean property. Indoor hot tub/pool very nice. Friendly staff. We will definitely stay again when in the area.

8

Jacqueline

5 Aug 2025

·

Stayed 1 night

We enjoyed the pool and whirlpool.

6

Lee

29 Aug 2025

·

Stayed 5 nights

The staff was friendly, and the services were timely. However, what is not good is the daily parking charge. I have never been to a Marriott to pay for parking daily when it is open to the public.

8

tiffani

3 May 2024

·

Stayed 3 nights

The staff was very friendly... however the bar and coffe area was never opened

10

Sarah

6 Apr 2024

·

Stayed 2 nights

We always enjoy our stay at a Marriot. The room was very spacious and had everything we needed. However i did find things from the previous guests, crazy straw on the floor behind the curtain, tooth pick on the floor next to the bed. And we were very disappointed that the hot tub advertised was not heated. When i asked the front desk, they said it was broken. This was a deciding factor in why we booked this hotel, and we were looking forward to relaxing in the hot tub

6

Erik

9 Apr 2024

·

Stayed 1 night

I was not informed that the hot tub was broken at time of booking. No compensation was made.

4

Bowen

23 Jan 2024

·

Stayed 1 night

Pool was dirty and hot tub was out of service

8

Bertin

18 Jul 2025

·

Stayed 5 nights

Lots of construction around the hotel created much confusing in being able to park (paid parking too).

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean and fresh-smelling. Others noted occasional odors, worn bathrooms, or limited housekeeping during stays.

Related guest reviews

6

Joyner

17 Aug 2025

·

Stayed 1 night

Hotel has a smell as soon as you enter. Especially by the elevators. Overall it was okay

10

Heidi

13 Nov 2025

·

Stayed 2 nights

Staff was exceptional. Everyone was helpful, genuinely kind and seemed to be enjoying being at work. Ms Tami at the front desk was very helpful, getting me checked in earlier then originally planned. Rooms were clean and smelled fresh.

8

Jonathan

15 Feb 2025

·

Stayed 1 night

The greatest part of the hotel was the staff! All were amazing! However, the hotel is definitely showing signs of neglect. There were stains all over the elevators, including smear stains of only god knows what. They had hand sanitizer stations at every elevator but none of them worked. The exterior of the hotel was dirty and desperately needs to be power washed. I guess I can’t be too surprised, we were in Newport News.

10

William

6 Apr 2023

·

Stayed 1 night

Extremely clean property and very kind staff

6

Devon

1 Jun 2024

·

Stayed 1 night

The main lobby area was decent with a nice bar but the room was a little less than desirable for a typical courtyard and the bathroom needed better cleaning.

10

Kimmie

22 Dec 2023

·

Stayed 1 night

The hotel smelled amazing, it was clean and check in was easy

4

Ines

17 Jul 2025

·

Stayed 1 night

The linens on the bed had the most disgusting smell. I could not sleep soundly due to the need to keep my face off the pillow. Disgusting industrial detergents.

8

Gary

3 Aug 2025

·

Stayed 2 nights

The stay was good but they don’t clean the room daily. Not even to empty the trash cans after we requested it to be done. They charged $5.00 daily for parking. The rooms were musty smelly.

6

Traci

17 Dec 2023

·

Stayed 2 nights

Overall this was a descent hotel but the shower tile was old and falling apart in areas and lighting in the bathroom was poor.

10

Dominique

19 Aug 2023

·

Stayed 1 night

Very clean hotel and room. It had a lovely smell when you entered the hotel. Will definitely stay again.

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Rooms

Rooms are generally comfortable, quiet, and sometimes spacious. Several reviews cite maintenance and comfort issues (AC, plumbing, small TVs, tight layouts, humid rooms, and a basic pull-out mattress), and Wi-Fi can buffer.

Related guest reviews

8

Kimberly

26 Jul 2025

·

Stayed 1 night

Room was clean but need some deep cleaning in the bathroom. I wish they’d stop cramming a king bed in too small rooms, or do a better room configuration. 12 inches on one side of the bed is getting old.

10

Jennifer

15 Sept 2024

·

Stayed 1 night

Great stay. The hotel was clean and quiet. The room was great, and so quiet. Staff was fabulous

4

Kieara

21 Jan 2025

·

Stayed 1 night

The wifi service was awful, my streaming services kept buffering every 20-30 minutes.

8

Jennifer

22 Aug 2025

·

Stayed 1 night

We stayed here after a long day at the beaches. It was only a one night stay for us. We used the pull-out couch that could have been improved with a better mattress. The bed was comfortable. The room was a bit humid, but it could have been a result of the heat-wave that we were experiencing when travelling. The luggage carts were almost non-existent, which was slightly inconvenient but not a deal-breaker for us. There were a-la-carte food options in the hotel, and restaurants nearby. Easy to get to this hotel from the highway. The hotel upkeep was excellent.

8

Annette

24 Oct 2025

·

Stayed 1 night

Spacious, clean room and comfortable bef

6

Kathi

27 Aug 2024

·

Stayed 3 nights

I didn't like the fact that I was charged more after checking out then what they quoted me. The AC wasn't working in my room or the refrigerator. I did get moved the second day.

10

Marie

3 Sept 2025

·

Stayed 1 night

Front desk clerk, Tami Smith, was attentive to details of room requests, efficient and very helpful and professional. Our room was clean, well supplied and very comfortable. Would stay here any time we are in town.

8

Jennifer

5 May 2025

·

Stayed 1 night

The staff made the stay amazing! They were professional and friendly. The hotel overall was great. There were issues during the overnight hours with the AC. My daughter stayed the same night as well and her AC also stopped working overnight. Outside of that it was amazing and we would stay there again!

4

Charles-John

15 Aug 2024

·

Stayed 1 night

The tv in the room was 32 inch and would not turn off, asked for a tub and did not get one, A/C was sluggish and didnt cool the room very well, bathroom light could only be turned on if hallway light was on, staff was nice but expected much better for the price I paid

8

Nicholas

14 Dec 2023

·

Stayed 2 nights

I had a good stay overall, but the room was not in good shape. The glass shower door seal at the bottom was coming off so the door didnt want to seal shut all the way, the light on the ceiling right inside the main door to the room was flickering and making a loud noise when on, and the light on the side of the bed didnt turn on and off with the switch, you had to screw and unscrew the bulb to use it. Please check these things and fix them before having people stay in a room in that shape. Other than the room issues, the staff was great, and the hotel itself was fine.

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Service

Service is widely praised as friendly, professional, and accommodating, with quick help on issues and some early check-ins. A few guests experienced long delays for rooms at check-in or slow bistro service.

Related guest reviews

10

Guernica

11 May 2025

·

Stayed 1 night

manager on call who checked us in on 4/10 at 3pm was polite and his attitude was pleasant.

4

Marilyn

10 Aug 2025

·

Stayed 2 nights

Went to the hotel at 4:00 pm room wasn’t ready. Was told to come back in a hour, room still wasn’t ready. Was told again to come back. Finaliy at 9:45 pm I checked in. Very disappointed.

8

Michelle

12 Mar 2025

·

Stayed 1 night

Friendly registration. When arriving at room, the tv was on and there were towels and sheets on the floor. Obviously it wasn’t ready for guests. We went down and were assigned a new room promptly.

10

Heidi

13 Nov 2025

·

Stayed 2 nights

Staff was exceptional. Everyone was helpful, genuinely kind and seemed to be enjoying being at work. Ms Tami at the front desk was very helpful, getting me checked in earlier then originally planned. Rooms were clean and smelled fresh.

10

Kim

2 Sept 2025

·

Stayed 1 night

Really nice stay. Room was phenomenal. Staff outstanding. The only negative was not having a free breakfast. Spent about $100 for dinner and breakfast combined so I would say a little pricey.

10

Tiffany

4 Mar 2025

·

Stayed 1 night

It snowed during our stay and the staff went above and beyond in their service. They cleaned our rooms as requested and when the heater didn’t work properly staff brought us a space heater. Hotel typical bar food and was great

10

Thomas

1 Jul 2024

·

Stayed 1 night

Portia at the front desk was AMAZING!!! She was so helpful and cheerful. She made our stay FANTASTIC!!!

4

Kyle

24 Sept 2025

·

Stayed 3 nights

Based on reviews of the hotel online, I thought the place would be nicer. Also, our room was not ready for check-in at 3 PM, was delayed until after 6pm. Had somewhere to be that evening and they were not prepared.

8

Jenna

21 Sept 2024

·

Stayed 1 night

Check in was amazing the front desk ladies helped get me in extra early cause I was traveling by myself and had no transportation after landing early that morning. I even got to extend my stay for the next night but it was a little more expensive then I would have liked.

10

Peggy

2 Aug 2025

·

Stayed 2 nights

We had one of the best customer service experiences at this hotel. From the moment we checked in the women at the front desk were accommodating and very friendly to speak to. Everyday the same women would see us and make sure we had everything we needed, even recieved a hug from one before we left. Amazing experience, plenty of cozy spots throughtout the lobby and outside to socialize with family, breakfast/coffee, bar w happy hour. Great experience.

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Location

Convenient, tucked-away spot near the interstate, mall, and restaurants; many found it quiet. Ongoing area construction occasionally complicates parking.

Related guest reviews

10

Tomeka

16 Jun 2024

·

Stayed 1 night

This was our second visit to this hotel. We like it because it is kind of tucked away from the main road. It is still very close to many restaurants. It is close to the local university as well as other places such as Yorktown. We think this hotel offers a good value for the area.

10

Shelley

27 May 2024

·

Stayed 2 nights

Great location

10

JASMINE

8 Dec 2024

·

Stayed 1 night

This property was really nice. Very secluded if that’s what you’re looking for. Staff was very nice and the rooms were very nice as well. Will definitely be back.

10

Sherri

4 Jun 2025

·

Stayed 7 nights

Great location. Close to eating and shopping.

10

Brittany

23 Jun 2025

·

Stayed 1 night

We enjoyed our stay here! Check in was easy and went smoothly. Hotel staff was friendly and helpful. The property is located near conveniently near restaurants and shopping.

10

Arthur

22 Jan 2025

·

Stayed 2 nights

Quiet area close to restaurants and mall. Construction limits parking areas.

10

Amy

4 May 2024

·

Stayed 2 nights

Really quite area, staff is very nice and helpful, clean hotel, kid friendly, close to the mall and restaurants.

10

Darlene

24 Jul 2025

·

Stayed 1 night

Close too mall and eateries. Happy hour and affordable food

10

Amy

31 Jul 2025

·

Stayed 1 night

Comfortable bed, convenient to interstate, lots of nearby dining options

8

Bertin

18 Jul 2025

·

Stayed 5 nights

Lots of construction around the hotel created much confusing in being able to park (paid parking too).

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AI-generated summary based on recent guest reviews

Dining

No free breakfast; on-site bistro/bar hours and staffing can be inconsistent. When available, happy hour and food were described as decent to good.

Related guest reviews

8

Shalini

31 Aug 2025

·

Stayed 1 night

Overall convenient and nice stay. Happy hour was good option for a quick bite and some beer!

2

Avella

20 Sept 2024

·

Stayed 2 nights

Good location. There was a disgusting odor when you get off the 2nd and 3rd fl elevator. We were told the bar and restaurant would be opening and it never did because the worker did not report for work.

10

Kim

2 Sept 2025

·

Stayed 1 night

Really nice stay. Room was phenomenal. Staff outstanding. The only negative was not having a free breakfast. Spent about $100 for dinner and breakfast combined so I would say a little pricey.

6

David

2 Jan 2024

·

Stayed 6 nights

The hotel staff were friendly and very helpful. The hotel was very clean. The amenities were good. Clean towels, etc etc. The Bistro was opened twice on my 6 night stay. It would have been nice to stop by and enjoy a drink any night that we would have liked but it’s understandable as to why it was closed. Overall stay was good.

10

Tiffany

4 Mar 2025

·

Stayed 1 night

It snowed during our stay and the staff went above and beyond in their service. They cleaned our rooms as requested and when the heater didn’t work properly staff brought us a space heater. Hotel typical bar food and was great

8

tiffani

3 May 2024

·

Stayed 3 nights

The staff was very friendly... however the bar and coffe area was never opened

8

Meladina

15 Apr 2025

·

Stayed 3 nights

It was a nice stay. The service at the bistro was lacking. It had one person operating it and it seemed like they were making to food on top of serving the people at the bar ( which meant you had to wait a bit to get served). In the shower was a note to close the door all the way, but even with me having to hold the door closed there was no complete seal so water ended up on the floor outside the shower. Lastly this location does not provide house keeping everyday (which was not a problem for me), just a heads up. Overall I had a nice stay.

10

Kleeshay

10 Dec 2023

·

Stayed 2 nights

The breakfast was so good and the staff was amazing. Everyone was extremely friendly and helpful.

10

Jorge

27 Jan 2025

·

Stayed 1 night

I like everything except for / no breakfast service Like others hotel I travel all the time if I have breakfast in morning Save me a lot time I state whit hotter hotel i least they offer coffee

10

Peggy

2 Aug 2025

·

Stayed 2 nights

We had one of the best customer service experiences at this hotel. From the moment we checked in the women at the front desk were accommodating and very friendly to speak to. Everyday the same women would see us and make sure we had everything we needed, even recieved a hug from one before we left. Amazing experience, plenty of cozy spots throughtout the lobby and outside to socialize with family, breakfast/coffee, bar w happy hour. Great experience.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$86
February	US$93
March	US$93
April	US$108
May	US$119
June	US$147
July	US$131
August	US$128
September	US$130
October	US$124
November	US$99
December	US$87

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $119	18 $142	19 $156
20 $82	21 $94	22 $103	23 $120	24 $118	25 $126	26 $144
27 $98	28 $82	29 $87	30 $86

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $136	3 $124
4 $94	5 $94	6 $94	7 $86	8 $132	9 $144	10 $145
11 $102	12 $94	13 $94	14 $82	15 $128	16 $194	17 $186
18 $108	19 $110	20 $102	21 $122	22 $166	23	24
25 $138	26 $122	27 $105	28 $111	29 $94	30 $118	31 $113

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 2 Queen Beds

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Room, Multiple Beds

Suite, Multiple Beds

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Suite, 1 Bedroom

Room, 1 King Bed

Room, 1 King Bed with Sofa Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard Newport News Airport

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Prices for upcoming dates