Name: Staybridge Suites Austin Airport by IHG
Address: 1611 Airport Commerce Drive, Montopolis, Austin, Texas, United States of America, Austin, Travis County, US
Price range: US$106–US$169 per night
Rating: 8.17

What guests think

At Staybridge Suites Austin Airport by IHG, reviews highlight an ongoing remodel that leaves some areas dated or disrupted, while guests often praise friendly, accommodating staff, spacious suite-style rooms with kitchens, and a convenient location near the airport.

Cleanliness feedback is mixed, ranging from very clean rooms to reports of musty odors, damp carpets, and occasional pests. Facilities draw mixed reactions too, with elevator outages, relocated breakfast areas, and limited or inconsistent airport shuttle service noted. Breakfast quality varies from hot and well stocked to disorganized or prematurely closed. Expect a practical stay with tradeoffs during renovation.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ongoing renovations disrupt common areas, with plastic sheeting, a closed lobby, and relocated breakfast; elevator outages are reported. Airport shuttle is limited or unavailable on some days; some guests mention free parking.

Related guest reviews

4

Andrew

16 Apr 2023

·

Stayed 2 nights

Not sure who was more to blame in this case: Expedia or the hotel. Maybe both. When we arrived at the hotel I called the hotel because the *main* reason I booked this particular one was because Expedia said it had free hotel to/from airport shuttle transport. The front desk said they did *not* have shuttle surface! So we had to cab it at $60 bucks for literally a 5 minute drive. When we got there the front desk explained they only offered “limited” shuttle but not on the days/hours we were there so that was a. Implore letdown and a costly one at $120 cab/Uber fair round trip. Second issue; when we arrived the front desk lady was apologetic but said the room we booked was not available… So we had to split up our family which was a bummer. Certainly things happen but this was a disappointing hotel stay all way around and I would not stay here again if traveling to Austin there are far better choices.

2

Dawn Danelle

21 Jul 2024

·

Stayed 2 nights

The hotel was in the process of a huge remodel so the ere were plastic tarps draped all over, missing ceiling tiles with exposed wiring, and gouges along the walls. The elevator was in bad shape and the room smelled overwhelmingly of mildew. We stayed about an hour but elected to move to another hotel. We were still charged even after a call to hotels.com and speaking with management. The place was unacceptable. Completely disappointed.

8

Ricky

9 Aug 2024

·

Stayed 1 night

Close to the airport, studio, mini kitchen, couch. Property under construction, 2,3 floors closed, crew lives and works there.

6

Felice

10 Apr 2024

·

Stayed 1 night

Good wifi! Very limited airport shuttle service. No dining. Older facility.

8

Michael

14 Nov 2022

·

Stayed 3 nights

We booked this hotel because they advertised airport shuttle service. So i was fairly unhappy when we landed and i called the hotel and was told that there was no shuttle service on that day. So, our stay didn’t start out great but we thought the room and the hotel overall was nice and clean. The staff was very nice and helpful and the breakfasts that they offered were great!! They even changed what was offered from day to day. We would stay here again.

4

NELLIE

12 May 2024

·

Stayed 2 nights

We chose Staybridge because it is pet friendly. The website showed a lovely lobby and free buffet style breakfast. Unfortunately, the lobby was closed off for renovations. The breakfast pastries were still frozen. No waffle maker. The room has a coffeemaker but did not provide filters or regular coffee (decaf only). We had to go to a nearby restaurant for breakfast. The a/c kept shutting off and the room was consistently hot. The mattress was very uncomfortable. Regretted not spending 10 dollars more for one of the newer hotels nearby.

2

Preeti

27 Sept 2024

·

Stayed 1 night

Extremely disappointing! The place was under renovation and very very unkept. There were 2 elevators on either end of the propery, so was a long long walk to get to the elevator Besides, i went for breakfast at 9:30 AM and they had already closed the service. I would never select this again!

8

SUSAN

28 Apr 2024

·

Stayed 1 night

Facility is under construction/remodel… a bit of a hassle up and plastic hung in lobby area

10

Dena

23 Dec 2023

·

Stayed 4 nights

We like staying here because of the 2 bedroom suite. Half the elevators were out. And bathrooms need updating- toilets needs to be replaced and tub faucets pour out water with the shower- wastes so much water.

6

SUSAN

29 Apr 2024

·

The lobby was under construction which caused a claustrophobic feel with plastic hung all around. The breakfast area was moved to a meeting room - they did their best, but the food and beverages were not organized. In my room, it was so humid that the carpet felt damp. I would not visit that location again.

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Cleanliness

Feedback is mixed: several guests found rooms very clean, while others reported musty or mildew odors, damp carpets, and occasional roaches or ants.

Related guest reviews

8

jesse

11 Dec 2024

·

Stayed 7 nights

although we found a roach essentially the room and service was perfect. we understand there could be improvement but maybe a fumigation should clear problem.

10

Dawn

8 Aug 2025

·

Stayed 1 night

This hotel is in a remodel, but the rooms were nice and clean. Staff was great!!

10

Mary

13 Apr 2024

·

Stayed 1 night

Rooms were clean and roomy with full kitchen, little stove, refrigerator and dishwasher! Bed was comfortable. Plenty of room to relax and a desk to work on.

2

Dawn Danelle

21 Jul 2024

·

Stayed 2 nights

The hotel was in the process of a huge remodel so the ere were plastic tarps draped all over, missing ceiling tiles with exposed wiring, and gouges along the walls. The elevator was in bad shape and the room smelled overwhelmingly of mildew. We stayed about an hour but elected to move to another hotel. We were still charged even after a call to hotels.com and speaking with management. The place was unacceptable. Completely disappointed.

4

James

17 Aug 2024

·

Stayed 1 night

Roach in kitchen area and ants in bathroom. Room was very musty and ac quality terrible with thermostat barely hanging on wall. Remodeling in progress.

8

Kimberly

14 May 2024

·

Stayed 1 night

Smelled nice, clean

10

Shelby

20 Nov 2025

·

Stayed 4 nights

Clean room, good breakfast, helpful staff

6

SUSAN

29 Apr 2024

·

The lobby was under construction which caused a claustrophobic feel with plastic hung all around. The breakfast area was moved to a meeting room - they did their best, but the food and beverages were not organized. In my room, it was so humid that the carpet felt damp. I would not visit that location again.

6

Amy

29 Jan 2025

·

Stayed 2 nights

Under construction which is ok. Not very clean, had a funny smell. Would not stay here next trip.

10

Federico

6 Apr 2025

·

Stayed 2 nights

There was a little construction but nothing really noticeable clean rooms and friendly staff excellent breakfast

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Rooms

Suites are spacious and apartment-like with kitchens and comfortable beds, and many guests found them quiet. Some rooms feel dated and show maintenance issues such as weak showers, worn furniture, A/C problems, and chipped tubs.

Related guest reviews

4

Ana

30 Jul 2024

·

Stayed 1 night

The place is under renovation and everything is half done. The shower pressure was weak, and the work on thr shower is half ass.

10

Mary

13 Apr 2024

·

Stayed 1 night

Rooms were clean and roomy with full kitchen, little stove, refrigerator and dishwasher! Bed was comfortable. Plenty of room to relax and a desk to work on.

6

Lori

20 Nov 2024

·

Stayed 1 night

I would not recommend staying here until the renovations are complete. Nothing was outright bad, but I would choose to stay elsewhere. The food was room temperature instead of warm. The sofa was well worn and pulled so that the stuffing was coming out. The bathtub had chips in the surface. The bed, however, was pretty comfortable.

8

Ricky

9 Aug 2024

·

Stayed 1 night

Close to the airport, studio, mini kitchen, couch. Property under construction, 2,3 floors closed, crew lives and works there.

10

Mark

12 Aug 2024

·

Stayed 2 nights

This place is perfect for a weekend getaway spot. Each suite is like a little one or two bedroom apartment that is fully equipped with a kitchen and living room space. The hotel is clean, safe and accessible. My favorite thing about this hotel is that I can bring my fire tv stick and plug it into the tv and have literally everything just like home. The staff is friendly and helpful, overall it’s home when you are away from home. Great place!

10

SCOTT

20 May 2024

·

Stayed 1 night

I had room 304 nice large suite very quiet elevator just down the hall self parking no fee very clean 👍

6

Edward

23 Feb 2025

·

Stayed 1 night

The place was dated and needed some TLC starting with the Elevators. Over all rooms are spacious and Beds were comfortable with freshly washed sheets.

6

Jena

10 Nov 2025

·

Stayed 2 nights

The front desk staff were kind and helpful. The room itself was dated and not to the standard I’m used to for this hotel brand.

2

Ricardo

6 Jul 2024

·

Stayed 3 nights

We got there to find out it was being remodeled. Next we got a room that the ax was not working. The whole hotel seemed to have the AC off halls and elevetaors were extremely hot. Got switched to a different room to find out the shower head was broken and the sink splattered water everywhere. Conditions were addressed but never offered us a better accommodation. Never staying there again. Rather stay at a motel 6 for these conditions. Honestly hotel looked very run down on the inside.

10

Karla

11 Nov 2024

·

Stayed 1 night

Staybridge is my top choice when traveling. I really like their hotels, the double bedrooms are spacious, comfy, and well equipped. A wonderful stay, as always

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Service

Staff are frequently described as friendly, helpful, and accommodating, with quick check-in. A few reviews cite poor management attitude or difficulty getting issues resolved.

Related guest reviews

10

Dawn

8 Aug 2025

·

Stayed 1 night

This hotel is in a remodel, but the rooms were nice and clean. Staff was great!!

10

Raye

30 May 2025

·

Stayed 1 night

Matt and Beto helped us with a family get together. They were so accommodating Can’t thank them enough!

6

Ida

4 Nov 2025

·

Stayed 2 nights

Our room, 419, was in the midst of renovations! Unfortunately that meant there was splattered paint in the bathroom, a bathtub with a hole that, hopefully, will be fixed! However the bed was clean, AC was working, and we had a lovely sofa and TV to rest on besides the bed! There was even a kitchen that we didn’t get to utilize! The whole property definitely needs some renovation, however the staff was awesome and lovely and it was a great location for a two day stay for our friend’s wedding!

10

Kenneth

14 Apr 2025

·

Stayed 10 nights

Place was very quiet and the staff was very friendly

10

Joel

3 Aug 2025

·

Stayed 1 night

Great staff

10

Lori

7 Apr 2024

·

Stayed 1 night

Easy access, professional and courteous staff. Highly recommend!

10

Audrey

22 Nov 2024

·

Stayed 1 night

The facility although under renovations, was great. The room outstanding. The service sucked. On checkin, i was told that there was a $50 incidental. I was preplexed as i had called the hotel and was not made aware. I was making a suggestion that that info should be given up front. The, i guess, manager, cane out with a big attitude. She told me it was non-negotiable and they could cancel my reservation and i could go somewhere else. Only prayer kept me from retaliating!!! I told her i was not talking about the charge, just that people should know in advance. As i was standing there, another person came up and was shocked when they heard about the charge. While the hotel was a 5 star, because of her attitude, i will never go back. I was there to do a class for the police department, with students from different locations, i did tell them about the incident and recommended they not use the faculity.

8

Dena

25 Nov 2023

·

Stayed 4 nights

We stay here all the time. AC works great. There were several maintenance issues with my room that need to be addressed. My Biggest complaint and I have never had this happen but we paid for a king room with two queens in a two bedroom. We had three queens. Every time i went to find a manager no one was available- i will ask at check in next time to make sure i get the king. There was also a door at end of hall that had been “Taped” up- felt weird hearing people and having light come thru the door-

6

Jena

10 Nov 2025

·

Stayed 2 nights

The front desk staff were kind and helpful. The room itself was dated and not to the standard I’m used to for this hotel brand.

10

Shelby

20 Nov 2025

·

Stayed 4 nights

Clean room, good breakfast, helpful staff

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Location

Convenient for the airport with easy access and generally quiet surroundings.

Related guest reviews

6

Ida

4 Nov 2025

·

Stayed 2 nights

Our room, 419, was in the midst of renovations! Unfortunately that meant there was splattered paint in the bathroom, a bathtub with a hole that, hopefully, will be fixed! However the bed was clean, AC was working, and we had a lovely sofa and TV to rest on besides the bed! There was even a kitchen that we didn’t get to utilize! The whole property definitely needs some renovation, however the staff was awesome and lovely and it was a great location for a two day stay for our friend’s wedding!

8

Ricky

9 Aug 2024

·

Stayed 1 night

Close to the airport, studio, mini kitchen, couch. Property under construction, 2,3 floors closed, crew lives and works there.

8

DANA

27 Sept 2024

·

Stayed 3 nights

It was under some construction and newly renovated. My stay was clean, quiet and had free parking.

10

Mark

12 Aug 2024

·

Stayed 2 nights

This place is perfect for a weekend getaway spot. Each suite is like a little one or two bedroom apartment that is fully equipped with a kitchen and living room space. The hotel is clean, safe and accessible. My favorite thing about this hotel is that I can bring my fire tv stick and plug it into the tv and have literally everything just like home. The staff is friendly and helpful, overall it’s home when you are away from home. Great place!

10

Lori

7 Apr 2024

·

Stayed 1 night

Easy access, professional and courteous staff. Highly recommend!

10

Lea

9 Apr 2024

·

Stayed 1 night

Close to the airport and staff are excellent! Reno’s in the lobby happening now but it’s alright. Breakfast was ok.

10

gus

29 Apr 2024

·

Stayed 1 night

Close to Airport.

10

Francisco

8 Dec 2024

·

Stayed 1 night

Check in was quick and easy. Access to property was easy, area was quiet,

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Dining

Breakfast ranges from hot and well stocked to disorganized or limited, with some reports of frozen pastries or early closure; setup has been moved during renovations. No on site dining beyond breakfast is noted in at least one review.

Related guest reviews

6

Felice

10 Apr 2024

·

Stayed 1 night

Good wifi! Very limited airport shuttle service. No dining. Older facility.

10

Brenda

24 Jun 2024

·

Stayed 2 nights

Even while renovations are going on now the hotel was still very clean, quiet and accommodating. The breakfast are had to be moved because of the renovations but the staff still made sure that guest were made aware and the area was clearly marked. The breakfast was still hot and they had a good selection. I would definitely recommend this property .

8

Michael

14 Nov 2022

·

Stayed 3 nights

We booked this hotel because they advertised airport shuttle service. So i was fairly unhappy when we landed and i called the hotel and was told that there was no shuttle service on that day. So, our stay didn’t start out great but we thought the room and the hotel overall was nice and clean. The staff was very nice and helpful and the breakfasts that they offered were great!! They even changed what was offered from day to day. We would stay here again.

10

Lea

9 Apr 2024

·

Stayed 1 night

Close to the airport and staff are excellent! Reno’s in the lobby happening now but it’s alright. Breakfast was ok.

4

NELLIE

12 May 2024

·

Stayed 2 nights

We chose Staybridge because it is pet friendly. The website showed a lovely lobby and free buffet style breakfast. Unfortunately, the lobby was closed off for renovations. The breakfast pastries were still frozen. No waffle maker. The room has a coffeemaker but did not provide filters or regular coffee (decaf only). We had to go to a nearby restaurant for breakfast. The a/c kept shutting off and the room was consistently hot. The mattress was very uncomfortable. Regretted not spending 10 dollars more for one of the newer hotels nearby.

2

Preeti

27 Sept 2024

·

Stayed 1 night

Extremely disappointing! The place was under renovation and very very unkept. There were 2 elevators on either end of the propery, so was a long long walk to get to the elevator Besides, i went for breakfast at 9:30 AM and they had already closed the service. I would never select this again!

10

LaSunji

29 Jul 2024

·

Stayed 3 nights

They had renovations going on, but the crew was very quiet. Of course I stayed Friday through Monday. The breakfast was nice and everything was clean. I appreciate it thanks, Staybridge.

10

Shelby

20 Nov 2025

·

Stayed 4 nights

Clean room, good breakfast, helpful staff

6

SUSAN

29 Apr 2024

·

The lobby was under construction which caused a claustrophobic feel with plastic hung all around. The breakfast area was moved to a meeting room - they did their best, but the food and beverages were not organized. In my room, it was so humid that the carpet felt damp. I would not visit that location again.

10

Federico

6 Apr 2025

·

Stayed 2 nights

There was a little construction but nothing really noticeable clean rooms and friendly staff excellent breakfast

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Month	Average price
January	US$118
February	US$138
March	US$151
April	US$113
May	US$112
June	US$103
July	US$96
August	US$87
September	US$149
October	US$164
November	US$122
December	US$101

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $148	18 $132	19 $125
20 $106	21 $115	22 $115	23 $123	24 $120	25 $112	26 $112
27 $109	28 $121	29 $121	30 $120

Su	Mo	Tu	We	Th	Fr	Sa
				1 $121	2 $125	3 $125
4 $125	5 $133	6 $133	7 $133	8 $133	9 $133	10 $125
11 $125	12 $140	13 $148	14 $148	15 $153	16 $169	17 $149
18 $147	19 $167	20 $167	21	22	23	24
25	26	27 $133	28 $133	29 $145	30 $133	31 $125

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Monthly average prices

About this property

Location

Room options

Room, 2 Bedrooms, Roll-In Shower, Kitchen (Mobility)

Room, 1 Bedroom, Accessible Bathtub, Kitchen (Communications, Mobility)

Suite, 2 Bedrooms, Kitchen (2 Queen 1 King)

Suite, 1 Bedroom, Kitchen (Dining)

Standard Room, Kitchen

Suite, 1 Bedroom, Kitchen (Living Area)

Suite, 1 Bedroom, Kitchen

Room, 1 Bedroom, Roll-In Shower, Kitchen (Mobility)

Suite, 1 Bedroom, Kitchen (2 Queen Beds)

Studio Suite, 1 Queen Bed, Kitchen

Guest reviews

Very good

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Staybridge Suites Austin Airport by IHG

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Prices for upcoming dates