Is parking available at the hotel?

Parking is available at the hotel, but it is limited. Nearby parking is also available for a fee of GBP 19.00 per day, located approximately 656 feet away.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is offered at the hotel for a fee, approximately GBP 12 to 17 per person. Breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

What are the check-in and check-out times at the hotel?

Check-in time is from 3:00 PM, and check-out time is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Manchester, within a 10-minute walk of Deansgate and AO Arena. It is 1.3 miles from Canal Street and 1.6 miles from the University of Manchester.

What are the hotel's policies for guests staying with children?

Children are allowed at the hotel, and the minimum age for children to stay for free is not specified.

Crowne Plaza Manchester City Centre Hotel

Average nightly price at Crowne Plaza Manchester City Centre by IHG by month, last 12 months (USD)
Month	Average price
January	US$109
February	US$123
March	US$123
April	US$125
May	US$132
June	US$139
July	US$110
August	US$103
September	US$128
October	US$149
November	US$150
December	US$142

What guests think

At Crowne Plaza Manchester City Centre by IHG, travellers highlight a central location and friendly staff, with many praising comfortable rooms and a good breakfast, while noting occasional maintenance issues, hot rooms with weak air conditioning, and dated corridors.

Facilities draw mixed feedback: the gym is small and mostly cardio, the club lounge is well liked, and parking is nearby but paid even with discounts. Many found rooms quiet despite the central setting, with some enjoying city views and spacious layouts. Expect a convenient base with warm service and decent amenities, alongside a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities draw mixed feedback: the gym is small and mostly cardio, with some broken equipment noted, while the on-site restaurant/bar and club lounge earn positive remarks. Parking is off site nearby and can be pricey even with discounts.

Related guest reviews

10

Colin Davis

23 Feb 2025

·

Stayed 2 nights

Parking expensive but hotel worth every penny

10

Paul

16 Feb 2025

·

Stayed 1 night

Nice hotel, convenient for the AO Arena. No parking on site, multi storey nearby. Staff helpful and friendly

8

Paula

28 Dec 2023

·

Stayed 3 nights

Excellent location.Clean and confortable beds.Good fitness room. Breakfast excellent. Definitely our hotel again next time when visiting Manchester.

8

JOSHUA

26 Aug 2025

·

Stayed 3 nights

Hotel is nice, staff are friendly and helpful. Breakfast was pretty decent, had a spread for a full english as well as some cerals, fruit etc... Rooms were a good size and even being next to a busyish road it wasnt too loud on the 3rd floor. Only "issue" was the Gym; I signed a waiver to get access to it which seemed to remove access to my room. Not the end of the world, reception had it sorted in a few minutes but the gym consists of a few treadmills and some bikes for the main. If youre hoping to do much outside of cardio, id recommend using a local gym (there are loads about). Hotel is about a 10 minute walk from the centre and there are bus/tram stops near by.

10

lai wan

21 Jun 2023

·

Stayed 8 nights

The property is not brand new and half the equipment at the small gym is either labelled broken or did not work as promised. Besides that, the staff were friendly, efficient and hardworking. Room is not brand new but it is clean and nothing is broken. If I need to visit Manchester again, I would definitely come back.

8

Justine

6 Sept 2023

·

Stayed 2 nights

Nice location, a small amount of noise can be heard from the street. The fitness room is not a gym, only a few items for cardio (treadmill) which was disappointing. The restaurant menu was very limited. The room and bathroom were lovely, however, so I would choose this hotel again off comfort.

10

David

11 Feb 2024

·

Stayed 1 night

Lovely stay in this hotel for trip to do the Coronation Street Experience. We booked a club room and the Club Lounge on the floor is a great idea and should be copied by more hotels. It was such a comfortable and relaxing place to spend a couple of hours after being out all day.

10

Chris

19 Oct 2023

·

Stayed 1 night

Excellent hotel near to transport hubs central shopping area and arena. Restaurant on site. Food (breakfast) good item selection and quality. Easy checkin process with good front of house staff.

10

Juan

30 Jan 2024

·

Stayed 1 night

There was construction work going on in the lobby when I arrived. I don’t recall reading that was going to occur. But I quickly forgot about this. Staff are excellent. From check-in, club floor, to check-out, everyone was helpful and courteous. If you are in Manchester for business, the club floor is particularly helpful. Ok, the coffee is lousy, but service is good. They always had fresh fruits, which I appreciated.

10

Lablu

20 Aug 2025

·

Stayed 3 nights

Great experience with the Crowne Plaza Manchester team. Wonderful service from all the staff specially Yupin who served us breakfast in the morning she’s a great credit to the hotel! Family friendly and those who want some halal food they do have some options at breakfast just need to ask for it. They have a great deal of halal restaurants and takeaways nearby. Arndale Centre is right around the corner so plenty to see and eat if you’re feeling peckish. They are parking opposite the hotel but they are costly best thing I found is to park at Printworks from 6-9am you get 12hrs for around £7.50 the only issue is street parking is only free from 8pm. Otherwise I believe it’s £19 with discount from hotel for 24hr parking.

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Cleanliness

Many guests found rooms and public areas clean, but there are recurring reports of stained carpets or curtains, tired corridors, and occasional lapses such as unprepared rooms or marked linens.

Related guest reviews

10

Vicky

2 Oct 2025

·

Stayed 1 night

Very clean room staff very very helpful

4

Juan Pablo

21 Jul 2025

·

Stayed 1 night

The hotel is conveniently located but rooms are in poor shape, walls are dirty so is the carpet, in needs an urgent maintenance, paint, etc.

10

Paul

26 Jun 2025

·

Stayed 1 night

The hotel was very clean and the staff was very friendly, nothing was to much trouble for them and went above and beyond to help.

10

Jacqueline

7 Dec 2024

·

Stayed 1 night

Friendly staff, spotless, quiet and very comfortable. Very competitive price for a city centre hotel 😊

8

Chris

29 Jun 2025

·

Stayed 2 nights

Decent hotel, conveniently located. Nice views of the city. Some unattractive stains on the room carpet. Also on the sofa chair (which made it undesirable to sit on). Bathroom was spacious but very poor sink design so water did not drain. Shower was also a bit narrow. Front desk staff was reasonably helpful but were not so knowledgeable about things like laundromats and convenience/grocery stores in the area.

6

Emma

11 Jan 2025

·

Stayed 1 night

I booked a suite for a special stay with my Mum for her birthday. When we arrived around 6pm the room looked like someone was still in it. It has obviously not been cleaned as there were wet towels in the bathroom and the bin was full of takeaway boxes. I complained at reception and they offered us a drink at the bar whilst they sorted it out. Time was going on so we decided to have something to eat in the restaurant. We had a two course dinner which was very nice which we were told was complimentary. The manager was great but it still didn’t compensate for our stay. We’d had a long day after a delayed train and 7 hours travelling so this did hinder our stay in Manchester.

8

Amanda

8 May 2025

·

Stayed 1 night

Good location for shopping and the AO Arena. Excellent transport links with the tram stop being very close by. The staff were all very friendly and extremely efficient. Rooms were well appointed, and the beds very comfy. Cleanliness very good, however the corridors and certain aspects of the room did look tired and in need of refurbishment. Breakfast was very good, however expect queues at busy times. Overall, I would stay here again, if the price was right.

4

della

13 Jun 2023

·

Stayed 1 night

The room alley was so dark, the bed sheet has blood stain and the shower tray is so cramped

6

Robert

1 Apr 2024

·

Stayed 1 night

For what is pitched as a 4 star hotel, it was a little shabby. Lifts looked ages and dirty and the carpets leading up to the room are threadbare, stains on net curtain in room and the abundance of black paint across the hotel and room looked unclean and needs touching up. The breakfast process wasn't explained on check in either. Staff were warm and welcoming. Cleanliness and issue here and I don't see how it's putting g out a 4 start rating.

10

Alison

16 Nov 2025

·

Stayed 1 night

Staff on reception very friendly & welcoming. Room was lovely , very clean , bed & pillows very comfy. Had iron & ironing board in the room which you don’t often get. Very handy for city centre , AO arena. Would definitely use again.

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Rooms

Rooms are generally comfortable, often spacious and quiet, with some city views. Recurring drawbacks include sealed windows and ineffective air conditioning in some rooms, plus small showers and occasional design quirks.

Related guest reviews

10

Phil

11 Aug 2025

·

Stayed 1 night

Really spacious comfortable room.

6

CAROLE

23 Jun 2024

·

Stayed 1 night

Very average. The place is falling to pieces. Part of wall socket fell off, fridge was even warmer than the room which was saying something. Full wall of glass which couldn't be opened at any point. Had to keep curtains closed for 3 full days. Bed was comfy. Handy location for shopping area.

8

JOSHUA

26 Aug 2025

·

Stayed 3 nights

Hotel is nice, staff are friendly and helpful. Breakfast was pretty decent, had a spread for a full english as well as some cerals, fruit etc... Rooms were a good size and even being next to a busyish road it wasnt too loud on the 3rd floor. Only "issue" was the Gym; I signed a waiver to get access to it which seemed to remove access to my room. Not the end of the world, reception had it sorted in a few minutes but the gym consists of a few treadmills and some bikes for the main. If youre hoping to do much outside of cardio, id recommend using a local gym (there are loads about). Hotel is about a 10 minute walk from the centre and there are bus/tram stops near by.

6

David

11 Aug 2025

·

Stayed 2 nights

The room was nice however the TV kept switching its self off, the safe didn't work, also the shower was very small

8

Chris

29 Jun 2025

·

Stayed 2 nights

Decent hotel, conveniently located. Nice views of the city. Some unattractive stains on the room carpet. Also on the sofa chair (which made it undesirable to sit on). Bathroom was spacious but very poor sink design so water did not drain. Shower was also a bit narrow. Front desk staff was reasonably helpful but were not so knowledgeable about things like laundromats and convenience/grocery stores in the area.

10

Kevin

9 Jun 2024

·

Stayed 1 night

Only quibble was it was too hot in the room at night.windows didnt open and temp control didnt wrk

8

Shankeetha

6 Aug 2024

·

Stayed 1 night

Clean, large rooms but room design was poor - tiny shower, had to close the toilet lid to flush and only the large flush button worked, coat closet was on top of the coffee/snack counter which resulted in the hanging clothes touching the tea cups, kettle, etc. outlets were also on the floor, so kettle had to be kept on the floor as the cord was too short, the outlet for the hairdryer in the shower didn’t fit the hairdryer that was provided so could only be plugged to the floor. Very low water pressure as well. Recommend moving the fridge under the desk & putting coffee supplies on top of the desk so that the closet remains for clothes and the safe. Also, recommend moving the movable cabinet (with hair dryer) under the desk to the be under the bathroom sink.

6

Matthew

16 Nov 2025

·

Stayed 2 nights

Average stay. Provided a disabled room due to lack of availability which made the stay a bit uncomfortable. Room was hot and air conditioning did not work. Breakfast was good.

10

Ann

22 Aug 2025

·

Stayed 2 nights

From check-in to departure great experience friendly staff super large room so comfy bed excellent bathroom with more than enough toiletries , quiet for city hotel

6

Ugur Serkan

14 Nov 2025

·

Stayed 1 night

The room was very hot and quite stuffy. We were uncomfortable because the window wouldn't open and the air conditioning didn't work properly. We even preferred to spend time in the lobby instead of the room. Breakfast was good and we had no problems with the service.The staff were polite.

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Service

Service is a strong point, frequently described as friendly, attentive and helpful across reception, lounge and breakfast teams. A few guests reported slower check-in or less engaging front-desk interactions.

Related guest reviews

10

Helen

8 May 2024

·

Stayed 1 night

Had a lovely break, managed to check-in early. Staff friendly and excellent customer service all round. Breakfast was lovely too

10

William

12 Jun 2023

·

Stayed 3 nights

The staff were the 🗝️ to a fantastic stay. Christian and Nok were fantastic with their great service . Shaz was absolutely outstanding with his service and personality. Shaz would be an asset to any business. Thank you for a great stay. Bill and Sandy NZ

8

Anne

15 Sept 2025

·

Stayed 3 nights

Enjoyable 3 night stay. The service in the club lounge was excellent. Staff very friendly, attentive and informative. Would definitely stay here on our next visit.

10

David

28 Jul 2025

·

Stayed 2 nights

The team at breakfast on both days of my stay were outstanding. Bright, very personable and attentive. So rare to get this level of engagement and it was most welcome. a really good start to the day. The food was also good and overall it was a great experience from start to finish.

10

miss.

14 Apr 2025

·

Stayed 2 nights

Great stay, amazing hospitality.

10

Aimee

3 Feb 2025

·

Stayed 1 night

Great stay and Shaz on reception was so kind and helpful!

10

Alison

16 Nov 2025

·

Stayed 1 night

Staff on reception very friendly & welcoming. Room was lovely , very clean , bed & pillows very comfy. Had iron & ironing board in the room which you don’t often get. Very handy for city centre , AO arena. Would definitely use again.

4

Martin

22 Feb 2025

·

Stayed 1 night

Did not appreciate being made to wait at check in. 3 girls had a challenge in front with a payment issue. Fair enough. But the receptionist kept us all waiting whilst they phoned home and tried to rectify it. I asked if there was any other person in the back and the receptionist was short and refused. Why not make those girls stand aside while they resolved their issue? Why not ask someone from the back to come out and help us? Poor.

10

Helen

28 Jul 2024

·

Stayed 1 night

From the moment we checked in everything was perfect. A lovely man (I think was called Shaz) ran through the check in with us, he was very helpful. The young girl in the club lounge was polite and attentive. The staff at breakfast were also great. A lovely stay, we will return.

10

Clare

8 Nov 2025

·

Stayed 1 night

We didn’t have breakfast. We arrived early on Friday we had two rooms booked. Man on Reception was so helpful. Let us get in our rooms early and made an effort to say hello to my kids. Lovely man and started our visit perfect. Rooms both lovely, clean and loved our stay. I’m originally from Manchester and now live in Nottinghamshire. We will be back to the hotel as it’s the best. Location wonderful, staff outstanding and bar staff so friendly.

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Location

Central and walkable for the AO Arena, Arndale and transport links, making it easy to reach shops, restaurants and events. One reviewer felt the surrounding area was less comfortable at night.

Related guest reviews

8

Julie

27 Sept 2025

·

Stayed 3 nights

Very close to Arndale shopping centre less than twenty minute walk to train station

8

Amanda

8 May 2025

·

Stayed 1 night

Good location for shopping and the AO Arena. Excellent transport links with the tram stop being very close by. The staff were all very friendly and extremely efficient. Rooms were well appointed, and the beds very comfy. Cleanliness very good, however the corridors and certain aspects of the room did look tired and in need of refurbishment. Breakfast was very good, however expect queues at busy times. Overall, I would stay here again, if the price was right.

8

James

12 Aug 2024

·

Stayed 1 night

Decent hotel in a good location. Northern Quarter is quirky. Printworks car park opposite the hotel. Breakfast at Cafe North next to the hotel is amazing

10

Amelia

6 Nov 2024

·

Stayed 1 night

Great property and location for shopping and dining in the city centre

10

Peter

1 Jul 2024

·

Stayed 2 nights

Wonderful buffet breakfast in a lovely restaurant. Conveniently located within walking distance of restaurants, shopping and other sights. Well appointed rooms that were comfortable and roomy.

10

Chris

19 Oct 2023

·

Stayed 1 night

Excellent hotel near to transport hubs central shopping area and arena. Restaurant on site. Food (breakfast) good item selection and quality. Easy checkin process with good front of house staff.

10

Carole

2 Jun 2024

·

Stayed 1 night

Great location for city centre and new Co-op Arena very pleasant staff, will definitely stay again.

10

Gordon

11 Oct 2024

·

Stayed 1 night

Excellent location

10

Eric

15 Sept 2025

·

Stayed 1 night

Excellent hotel very nice staff and close to the city centre you can walk to all the restaurants and bars

8

Gillian

29 Jul 2024

·

Stayed 1 night

Good location

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Dining

Breakfast is widely praised for variety and quality, though at busy times there can be queues and some items are average. The restaurant receives mixed comments, while halal options at breakfast are available on request.

Related guest reviews

6

Gui Miao

19 Jul 2025

·

Stayed 1 night

The onsite restaurant is great!

6

adriana

17 Mar 2025

·

Stayed 2 nights

Hotel staff is super nice, super fast check-in, room was ready, Super clean rooms and great housekeeping. Food is average. Rooms are on the small side. I did not like the area at all. Its chaotic and it feels unsafe to walk at night especially with teenage kids. Tons of homeless, drunk people, vaping and smoking. I would def not stay here again and would not recommend to any families with children.

8

David

18 Apr 2025

·

Stayed 1 night

Very good position for amenities, room was good, breakfast lacked taste (bacon was not edible, tough as leather) rest ok Staff very helpful and friendly

8

Jamie

9 Nov 2025

·

Stayed 1 night

Rooms look great initially, but on closer inspection, need a little bit of TLC. Breakfast was nice, although the fried eggs they brought out were all hard. Coffee machine was poor, latte's and flat whites were identical in looks and taste. For the price we paid for a Crown Plaza Hotel, don't think it was worth it. Room needed updating in the finer details, general paintwork, bathroom grouting around bath and shower cubical was missing in parts, loose bathroom door handle. The communal areas outside the rooms look tired too, carpet looked stained and walls/doors had scrapes and dirty marks on. No complaint made as we had a decent sleep overall, but we would not stay again for the above reasons.

10

David

28 Jul 2025

·

Stayed 2 nights

The team at breakfast on both days of my stay were outstanding. Bright, very personable and attentive. So rare to get this level of engagement and it was most welcome. a really good start to the day. The food was also good and overall it was a great experience from start to finish.

10

Ivan

19 Aug 2023

·

Stayed 5 nights

Great location and friendly staff. The room was comfortable with blackout curtains. Room wasn’t in the newest condition but won’t affect your stay. The lounge access was convenient with 6-8pm drinks and snacks. Breakfast at the restaurant gets hectic and reservations are necessary on busy days.

10

Alexander

4 Sept 2023

·

Stayed 3 nights

Menu in main restaurant could be better. Stayed 3 nights in Newcastle Crown Plaza , ee are two nights in restaurant. None in Manchester

10

Lablu

20 Aug 2025

·

Stayed 3 nights

Great experience with the Crowne Plaza Manchester team. Wonderful service from all the staff specially Yupin who served us breakfast in the morning she’s a great credit to the hotel! Family friendly and those who want some halal food they do have some options at breakfast just need to ask for it. They have a great deal of halal restaurants and takeaways nearby. Arndale Centre is right around the corner so plenty to see and eat if you’re feeling peckish. They are parking opposite the hotel but they are costly best thing I found is to park at Printworks from 6-9am you get 12hrs for around £7.50 the only issue is street parking is only free from 8pm. Otherwise I believe it’s £19 with discount from hotel for 24hr parking.

10

Rebecca

25 Jul 2025

·

Stayed 3 nights

Absolutely wonderful breakfast, which we had for three mornings. Every item you could wish for, all cooked and presented beautifully. Quality food. Efficient and wonderful serving staff in the breakfast area. Very quiet room. Nicely set out. Everything we needed. Used the mini bar fridge for our own drinks and snacks - thank you.

8

Ayodeji

3 May 2025

·

Stayed 1 night

Good location, decent facilities. The breakfast was quite excellent

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $76	2 $95	3	4 $140	5 $91	6 $145	7 $250
8 $95	9 $120	10 $145	11 $123	12 $133	13 $178	14 $222
15 $79	16 $95	17 $142	18 $137	19 $112	20 $186	21 $241
22 $84	23 $94	24 $241	25 $163	26 $122	27 $183	28 $302
29 $79	30 $87

Crowne Plaza Manchester City Centre by IHG

Prices for Crowne Plaza Manchester City Centre by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Suite, 1 Bedroom

Junior Suite, 1 King Bed (Club Floor)

Standard Room, 1 King Bed

Standard Room, 1 King Bed (Club Floor)

Junior Suite, 1 King Bed

Premium Room, 2 Double Beds

Premium Room

Standard Room, 2 Double Beds

Standard Room

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible (Minifridge)

Guest reviews of Crowne Plaza Manchester City Centre by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Crowne Plaza Manchester City Centre by IHG

Considering this hotel for your Manchester trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $263	21 $144	22 $118	23 $135	24 $243
25 $115	26 $84	27 $92	28 $96	29 $89	30 $151	31 $202