Staybridge Suites Houston-NASA Clear Lake by IHG

My wife and I went to a concert in the area of this hotel and chose to stay at this hotel based on proximity to concert, breakfast served at hotel, and looked like a clean hotel for a decent price. I had called the hotel to ask if flowers were delivered for my wife there, if the hotel could place them in our room for us before we arrived. They said no problem! However, none of that was going to happen because the flowers never did arrive at the hotel lol... But the nice ladies at the front desk apparently were not going to let something like that stop a good time, so they went and decorated our room themselves. There were rose petals on the bed and all kinds of pretty things in the room. They informed me that the flowers did not arrive when we got there but we were blown away by how far above and beyond they went. Think my heart grew two sizes that day to see people still care. Very very cool. As far as the hotel, its a very clean hotel with the beautiful pool area. The breakfast the next morning was the most impressive hotel breakfast I have seen and it was all GOOD. We don't drink, but there is beer and wine on tap in the dining room! Parking lot was safe, well lit and made, with easy access getting in and out of hotel parking lot. For something being a hotel chain, which are usually exactly what you expect, this one stood out proudly and we felt welcomed and everyone was just so great. I can't recommend this place strongly enough if you are in the NASA area.

Kids loved playing in the pool. The enjoyed the game room and breakfast bar. Been here before, this is our go to.

Very clean and pretty. Good price. Painters working on area over pool and hot tub. So these weren’t open for use. Good breakfast. Would definitely stay here again. Also recommend to others

Best hotel we have stayed at so far. So much is included & it is very clean. Staff is so friendly. It is home away from home. Great breakfast included, comfy beds, kitchen (small dish washer/ pots/ pans/ dishes/etc.), laundry facility on site for free & so much more. We will be staying here again when in Houston.

There are no words to express what a delightful hotel stay this was. The buffet breakfast was amazing with lovely options- especially the abundance of Strawberries and Blueberries. The meals at the evening social was superb wth free wine offered. Lovely clean room and ambience. Friendly staff at both kitchen and front desk. Please please tell me....why would i stay at any Hotel but a Staybridge!!!??

I really liked Mrs. J's front desk detail she was very helpful and welcoming. I also enjoyed the 4th of july food and extra goodies the hotel had for guest, breakfast was a 10. More places need to follow a breakfasts like this. We will definitely be back to this location. Also, the pool was super relaxing...

Other than the Hot tub being out of order for a few days, our stay was fantastic! Staff is super friendly, the breakfast was good everyday and it is close to shopping and multiple restaurants. Being close to the I45 was also super convenient. Would recommend Staybridge to anyone going that direction!

This Staybridge Suites is in Webster Texas....southeast section of Houston and close to NASA/Clear Lake. There are many restaurants in this area to choose from as well. The room is very spacious, and the beds are comfortable. I love that it felt like home away from home! The breakfasts very good and they offer a wide variety of the main course each day. The evening receptions Monday-Wednesday also include dinner, beer and wine. The hotel is spacious and even has a theater room and games to play! I will definitely stay here should my travels take me back to the Houston area again!

We went on vacation and absolutely loved the hotel. It’s away from downtown enough it doesn’t feel so busy. Restaurants in the area are all walkable and very close. The breakfast at the hotel was over the top every morning. It was amazing !! So many options. It’s only half our from Galveston & we had a car the whole time. The staff and service is awesome! We would definitely come back Only one negative part was we wished the hot tub was much hotter as it was the same temp as the pool

Great stay and very nice pool

The first floor left a lot to be desired in cleanliness and general maintenance and upkeep. The 2nd floor did appear a little better and our room was decent. We had an incident with our room that the front desk took care of promptly. I would not stay here if we visited the area again.

We have been staying here for years. This was the most disappointing. Bed not near as comfortable. Pull out bed was disgusting. Bathroom not as clean. Every piece of furniture squeaked and rocked as though it was going to fall apart. Even fridge door sounded like a haunted house door opening. This was not the room I booked and no other rooms available. Very very disappointed.

Cleanliness

Love the location of the hotel. Very close to restaurants and the Space Center. Very clean, amazing staff, great breakfast.

We were very disappointed. The hotel is old and has a weird smell. There was a dripping sound all night and that was really annoying. The facilities didn’t look clean and breakfast was a disappointment.

Our introduction to Staybridge Suites was not good. We arrived at about 4 PM with check-in supposedly at 3 PM. We waited about 25 minutes as a sole front desk agent processed 3 other guests. When our turn came, she told us our room wouldn’t be ready for another 10-15 minutes. Actually, it was about 45 minutes, so our check-in happened after 5 PM. Room was clean except for one sticky area on the kitchenette floor. Having the closet inside the bathroom was weird. The drain on the tub/shower didn’t work.

The room was very clean, The staff were all very polite and friendly. The breakfast was very good. If I were to go back to Houston I’d definitely stay there again

Great staff. Very clean. Good price

Great breakfast options, safe location, impeccable, clean

Quick overnight stay after a day at the Space Center. Very clean, good rooms, quick check-in and big hot breakfast selection. Good for what we needed - comfortable and near the Space Center. The only issue is that the walls and flooring are thin - you can hear if loud guests are next to you (crying kids, loud voices) or above you (running or heavy steps). Otherwise, good for a quick stay!

Spacious rooms and comfortable beds.

Everything was great but the beds were hard and the pillows to soft. Everything except that was great. Location next to a lot of things. Hotel was clean, very helpful. Room has the space and amenities to be a home. Separate bedroom and living.

Room was okay. Furniture was some what beaten down and strain and in need of replacement. Cable in our bedroom did not work and by the time we noticed it it was late at night. Overall it was an okay stay but not worth the amount of money in my opinion.

Clean and spacious room with nice kitchen, sitting, sleeping and bathroom areas. The shower has no door, so cold air freely enters and counteracts with the hot shower. The king mattress in the bedroom was worn out, too soft, not supporting comfortably. Otherwise the room and our overall stay was fine. Nice breakfast daily.

Awesome room and setup for a family. If you have multiple kids, you can book their own room with their own bed. Parents get a king size bed in their own room as well. Great proximity to Nasa and space center. Small kitchen makes it easy to grab some groceries and snacks. Highly recommend.

Loved the spacious suite and healthy breakfast options with lots of fruit.

Our stay was excellent. The only down side was when the air was on the vent in the bedroom was extremely loud and very annoying. You had to choose to be cool with the air and deal with the noise or be hot with no air no fan and no noise. Other then that the stay was great and the room was great.

Quick overnight stay after a day at the Space Center. Very clean, good rooms, quick check-in and big hot breakfast selection. Good for what we needed - comfortable and near the Space Center. The only issue is that the walls and flooring are thin - you can hear if loud guests are next to you (crying kids, loud voices) or above you (running or heavy steps). Otherwise, good for a quick stay!

We had two rooms and both beds rolled to middle which was uncomfortable. Also, a high school basketball team stayed the same night in rooms above. LOTS of noise until 1:00 am

Our suite was set up nicely with a sofa, tv and desk in the living room. Nice sized kitchen with pots, pans and tools. I liked the 2 seat breakfast bar. Nice bedroom and bathroom. The AC is loud when it comes on at night, and the living room is much cooler than the bedroom. All in all, if it had had a patio, we would have considered staying beyond our reservation, because the breakfast was great and the pool area waterfall was lovely. Truly my only complaint is about the coffee. I don’t think of myself as a coffee snob but what was served was difficult to choke down. That’s not my usual experience in a nice hotel.

The property itself was fine, it was the staff and service I found lacking I was awakened in the middle of the night both nights of my stay by the desk clerk my room was not cleaned nor was I given fresh towels even after asking the maid the halfhearted apology from the desk clerk was very insincere and self righteous as if I should’ve expected to be woken due to her incompetence

Front desk very helpful

Front desk Beth was amazing!

good experience while here. Had problem with the heat in my first room but I was quickly moved to another next door, no further issues

The stay was beyond amazing! The customer service was phenomenal, the breakfast food delicious, and the room fantastic. Love love love Staybridge suites. The rooms are always super clean, large and comfortable. Tanisha(sp?) At the front desk assisted w our reservation because I came down w the vid so the rest of my family, the husband and kids were there. They can’t stop talking about how wonderful it was. They had to switch suites because of the ac and it was done in minutes. No hassle. The pool was great and my 29 and 31 year olds loved it. Just helpful! Thanks yall for being so wonderful. Always stay w you and always will.

My wife and I went to a concert in the area of this hotel and chose to stay at this hotel based on proximity to concert, breakfast served at hotel, and looked like a clean hotel for a decent price. I had called the hotel to ask if flowers were delivered for my wife there, if the hotel could place them in our room for us before we arrived. They said no problem! However, none of that was going to happen because the flowers never did arrive at the hotel lol... But the nice ladies at the front desk apparently were not going to let something like that stop a good time, so they went and decorated our room themselves. There were rose petals on the bed and all kinds of pretty things in the room. They informed me that the flowers did not arrive when we got there but we were blown away by how far above and beyond they went. Think my heart grew two sizes that day to see people still care. Very very cool. As far as the hotel, its a very clean hotel with the beautiful pool area. The breakfast the next morning was the most impressive hotel breakfast I have seen and it was all GOOD. We don't drink, but there is beer and wine on tap in the dining room! Parking lot was safe, well lit and made, with easy access getting in and out of hotel parking lot. For something being a hotel chain, which are usually exactly what you expect, this one stood out proudly and we felt welcomed and everyone was just so great. I can't recommend this place strongly enough if you are in the NASA area.

Love the location of the hotel. Very close to restaurants and the Space Center. Very clean, amazing staff, great breakfast.

Did not give me the room I reserved and gave no refund.

Our introduction to Staybridge Suites was not good. We arrived at about 4 PM with check-in supposedly at 3 PM. We waited about 25 minutes as a sole front desk agent processed 3 other guests. When our turn came, she told us our room wouldn’t be ready for another 10-15 minutes. Actually, it was about 45 minutes, so our check-in happened after 5 PM. Room was clean except for one sticky area on the kitchenette floor. Having the closet inside the bathroom was weird. The drain on the tub/shower didn’t work.

Kelly was excellent

Great time! Great location!

Best breakfast ! Clean rooms, close to a lot of dining, food places and shopping. Very close to Space Center.

Staff was great and very polite. One of the reasons we booked this hotel is for the hot tub, but it wasn’t working well. It was supposedly fixed the next day, but still cold the second night. Not a huge deal, but disappointing none the less. Very conveniently located of visiting NASA though, and there are plenty of restaurants nearby.

Love the location of the hotel. Very close to restaurants and the Space Center. Very clean, amazing staff, great breakfast.

Awesome room and setup for a family. If you have multiple kids, you can book their own room with their own bed. Parents get a king size bed in their own room as well. Great proximity to Nasa and space center. Small kitchen makes it easy to grab some groceries and snacks. Highly recommend.

This is my third stay here. It’s far enough off of I45 that you don’t get traffic noise. Really good breakfast options and comfortable rooms. It feels very safe as well.

Very convenient.

Very comfortable, great location and well maintained

Great breakfast options, safe location, impeccable, clean

Quick overnight stay after a day at the Space Center. Very clean, good rooms, quick check-in and big hot breakfast selection. Good for what we needed - comfortable and near the Space Center. The only issue is that the walls and flooring are thin - you can hear if loud guests are next to you (crying kids, loud voices) or above you (running or heavy steps). Otherwise, good for a quick stay!

We enjoyed our staff. Their continental breakfast and social hour was a pleasant surprise. We'll definitely stay here again in the future!

My wife and I went to a concert in the area of this hotel and chose to stay at this hotel based on proximity to concert, breakfast served at hotel, and looked like a clean hotel for a decent price. I had called the hotel to ask if flowers were delivered for my wife there, if the hotel could place them in our room for us before we arrived. They said no problem! However, none of that was going to happen because the flowers never did arrive at the hotel lol... But the nice ladies at the front desk apparently were not going to let something like that stop a good time, so they went and decorated our room themselves. There were rose petals on the bed and all kinds of pretty things in the room. They informed me that the flowers did not arrive when we got there but we were blown away by how far above and beyond they went. Think my heart grew two sizes that day to see people still care. Very very cool. As far as the hotel, its a very clean hotel with the beautiful pool area. The breakfast the next morning was the most impressive hotel breakfast I have seen and it was all GOOD. We don't drink, but there is beer and wine on tap in the dining room! Parking lot was safe, well lit and made, with easy access getting in and out of hotel parking lot. For something being a hotel chain, which are usually exactly what you expect, this one stood out proudly and we felt welcomed and everyone was just so great. I can't recommend this place strongly enough if you are in the NASA area.

Love the location of the hotel. Very close to restaurants and the Space Center. Very clean, amazing staff, great breakfast.

We were very disappointed. The hotel is old and has a weird smell. There was a dripping sound all night and that was really annoying. The facilities didn’t look clean and breakfast was a disappointment.

There are no words to express what a delightful hotel stay this was. The buffet breakfast was amazing with lovely options- especially the abundance of Strawberries and Blueberries. The meals at the evening social was superb wth free wine offered. Lovely clean room and ambience. Friendly staff at both kitchen and front desk. Please please tell me....why would i stay at any Hotel but a Staybridge!!!??

Loved the spacious suite and healthy breakfast options with lots of fruit.

Breakfast was amazing

Great breakfast plenty of variety to choose from

Quick overnight stay after a day at the Space Center. Very clean, good rooms, quick check-in and big hot breakfast selection. Good for what we needed - comfortable and near the Space Center. The only issue is that the walls and flooring are thin - you can hear if loud guests are next to you (crying kids, loud voices) or above you (running or heavy steps). Otherwise, good for a quick stay!

Our suite was set up nicely with a sofa, tv and desk in the living room. Nice sized kitchen with pots, pans and tools. I liked the 2 seat breakfast bar. Nice bedroom and bathroom. The AC is loud when it comes on at night, and the living room is much cooler than the bedroom. All in all, if it had had a patio, we would have considered staying beyond our reservation, because the breakfast was great and the pool area waterfall was lovely. Truly my only complaint is about the coffee. I don’t think of myself as a coffee snob but what was served was difficult to choke down. That’s not my usual experience in a nice hotel.