Hampton Inn & Suites Fort Worth-Fossil Creek

Clean room, friendly staff. Breakfast okay, but they ran out of plastic forks, which means no one is monitoring inventory. Mattress rock hard, no support. Room layout odd, with tv hard to see from the bed. Furniture/decor assembled at random, like a college apartment. No towel hook within reach of the shower. Towel hook for sink crammed up by soap dispenser on wall. Does no one ever walk into these rooms and look around? The entire atmosphere is one of thoughtlessness.

Room was clean and very spacious. Staff were friendly and helpful. Breakfast had a variety of options. Beds and pillows were comfortable. Would stay here again.

This hotel is needing a deep clean and pest treatment. There was a random mystery bug AND a cockroach skittering around. The phone in the room didn’t work and when reported to the staff they didn’t seem to care just a curt “thanks for telling me”. I got a knock on my door the first night around 10:30pm for a noise complaint for “stomping around” even though I was down in the lobby picking up a food delivery and the other two people with me were already sleeping. They couldn’t call my room of course because the phone didn’t work. When I said it wasn’t us and could clearly hear some other room playing music and jumping around I was met with indifference. The door to the bathroom is warped and you have to shove it hard to close it, the light switch in the bathroom is basically blocked by the door so you can’t get to it until you close the door, the shower curtain clearly doesn’t fit and won’t stay closed and there was mold in the shower, water pressure is poor. The AC was loud and barely worked. The room was always warm even when we put the thermostat down to 67. We would have tried to switch hotels but one traveler was on crutches and it was too much hassle to repack and move everything for one more night. The older gentleman on the last day was very nice, but the young guy on the first day was rude and very busy gossiping and talking politics with another guest at the front. No hand soap in the lobby bathroom. I liked the layout of the room, large fridge, towels/sheets clean

The staff was nice. Rooms were clean with comfy beds. Nice little indoor pool area. Large patio to sit on. A lot of variety for breakfast.

Staff was amazing, clean rooms, will definitely stay here again!