Macdonald Craxton Wood Hotel & Spa, Chester
US$113
/ night
Avg. for October
Prices for Macdonald Craxton Wood Hotel & Spa, Chester
Select dates to see prices and availability
US$113
/ night
Avg. for October
Monthly average prices
Nightly prices at Macdonald Craxton Wood Hotel & Spa, Chester average US$88 in the cheapest month (January) and US$117 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$88 |
| February | US$100 |
| March | US$89 |
| April | US$93 |
| May | US$109 |
| June | US$117 |
| July | US$114 |
| August | US$110 |
| September | US$104 |
| October | US$113 |
| November | US$103 |
| December | US$99 |
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Oct · US$113
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Most expensive: June (~US$117)
Cheapest: January (~US$88)
About this property
Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional features at this hotel include complimen...
Amenities
Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Dining
Grab dinner at Craxton Wood Grill, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Rooms
Stay in one of 72 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Location
When you stay at Macdonald Craxton Wood Hotel & Spa, Chester in Ellesmere Port, you'll be in the historical district, within a 15-minute drive of Cheshire Oaks Designer Outlet and Chester Zoo. This spa hotel is 13.4 mi (21.5 km) from Royal Albert Dock and 18.8 mi (30.3 km) from Anfield Stadium.
What's nearby
The Wirral Country Park(2.6 Miles)
Ness Botanic Gardens(4.1 Miles)
Eastham Country Park(5.5 Miles)
Parkgate Seafront(5.5 Miles)
Blue Planet Aquarium(5.6 Miles)
Cheshire Oaks Designer Outlet(5.9 Miles)
Countess of Chester Hospital(6.2 Miles)
University of Chester(6.4 Miles)
Gladstone's Library(6.6 Miles)
Chester City Walls(6.8 Miles)
Chester Zoo(6.9 Miles)
Chester Town Hall(6.9 Miles)
The Rows of Chester(7 Miles)
Chester Cathedral(7 Miles)
Wepre Park(7.1 Miles)
Chester (CEG-Hawarden)(9 Miles)
John Lennon Airport (LPL)(25.4 Miles)
Manchester Airport (MAN)(35.9 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Room service
Dry cleaning
Location
Parkgate Rd, Chester, Woodbank, Ellesmere Port, Chester, England, United Kingdom
The Wirral Country Park (2.6 Miles)
Ness Botanic Gardens (4.1 Miles)
Eastham Country Park (5.5 Miles)
Parkgate Seafront (5.5 Miles)
Blue Planet Aquarium (5.6 Miles)
Cheshire Oaks Designer Outlet (5.9 Miles)
Room options
5
Deluxe Room, 1 King Bed (Super Deluxe King)
1 Extra-Large Double Bed
Sleeps 2
195 ft²
HeatingWi-Fi (Free)Private Bathroom
4
Room, 2 Twin Beds, Accessible (Accessible Twin)
2 Single Beds
Sleeps 2
195 ft²
HeatingWi-Fi (Free)Private Bathroom
5
Standard Room, 1 Double Bed (Standard Double)
1 Double Bed
Sleeps 2
195 ft²
HeatingWi-Fi (Free)Private Bathroom
4
Standard Room, 1 Double Bed (Standard Double Family 3)
1 Double Bed
Sleeps 2
195 ft²
HeatingWi-Fi (Free)Private Bathroom
4
Deluxe Room, 1 Double Bed (Deluxe King)
1 Double Bed
Sleeps 2
195 ft²
HeatingWi-Fi (Free)Private Bathroom
5
Superior Suite, 1 Double Bed (Super Deluxe Suite)
1 Double Bed
Sleeps 2
195 ft²
HeatingWi-Fi (Free)Private Bathroom
4
Standard Room, 1 King Bed (Standard King)
1 Extra-Large Double Bed
Sleeps 2
195 ft²
HeatingWi-Fi (Free)Private Bathroom
4
Standard Room, 1 Twin Bed (Standard Single)
1 Single Bed
195 ft²
HeatingWi-Fi (Free)Private Bathroom
5
Deluxe Room, 1 Double Bed (Super Deluxe Double)
1 Double Bed
Sleeps 2
195 ft²
HeatingWi-Fi (Free)Private Bathroom
Guest reviews of Macdonald Craxton Wood Hotel & Spa, Chester
7.5
Good
Based on 1,179 verified reviews
Who stays here?
Business
11%
Couple
48%
Family
23%
Group
15%
Solo
0%
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Macdonald Craxton Wood Hotel & Spa, travellers highlight friendly staff, peaceful grounds, and leisure facilities, while noting dated décor, inconsistent room temperatures, and mixed breakfast value with frequent extra charges and occasional slow or patchy service.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Across reviews of Macdonald Craxton Wood Hotel & Spa, travellers highlight friendly staff, peaceful grounds, and leisure facilities, while noting dated décor, inconsistent room temperatures, and mixed breakfast value with frequent extra charges and occasional slow or patchy service.
Rooms are often spacious and comfortable but feel tired, with some worn furnishings, soft or joined mattresses, and weak in-room Wi‑Fi. Guests like the pool, spa and gym, though there are limits for children, no hot tub, and occasional cold water or outages, plus dark parking areas at night. Expect a quiet stay with decent facilities, aging rooms, and variable dining value.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Pool, spa and gym are popular and generally good, with free access noted. Several reviews mention no hot tub/jacuzzi, limited kids’ swim hours, occasional cold pool or closures, the need to walk outside to the spa, and poorly lit parking at night.
Related guest reviews
10
Paul
18 Dec 2024
·
Stayed 2 nights
Gym, Pool and Sauna all good.
Gym, Pool and Sauna all good.
6
Talfan
31 May 2025
·
Stayed 4 nights
Really good multigym (for a hotel). Loads of machines and free weight. However the swimming pool was a bit cold and the sauna out of action while we were there. The room was lovely, really nice. Unfortunately they had a problem with the hot water while we were there which was off two mornings in a row at precisely the time I needed to shower and shave before work. When it was on it was scalding and difficult to balance the temperature whilst showering. However I’m sure that was just a temporary hiccup while we were staying.
Really good multigym (for a hotel). Loads of machines and free weight. However the swimming pool was a bit cold and the sauna out of action while we were there. The room was lovely, really nice. Unfortunately they had a problem with the hot water while we were there which was off two mornings in a row at precisely the time I needed to shower and shave before work. When it was on it was scalding and difficult to balance the temperature whilst showering. However I’m sure that was just a temporary hiccup while we were staying.
4
Gemma
7 Apr 2024
·
Stayed 1 night
Very uncomfortable bed, but they changed it for us to a more springy / musty version. Dusty shelves. In general, a hotel that needs investment! Friendly staff. Spa and pool are ok but you need to leave the hotel and go next door. Won’t be staying again.
Very uncomfortable bed, but they changed it for us to a more springy / musty version. Dusty shelves. In general, a hotel that needs investment! Friendly staff. Spa and pool are ok but you need to leave the hotel and go next door. Won’t be staying again.
8
Paul
8 Jan 2025
·
Stayed 3 nights
Nice rooms. Excellent Pool, Sauna and Gym.
Nice rooms. Excellent Pool, Sauna and Gym.
10
Carol
1 Nov 2025
·
Stayed 2 nights
Our room was lovely and spacious with a comfortable bed and clean bathroom. The hotel was clean throughout and sat in pleasant grounds. We found the staff were welcoming on arrival and polite friendly and professional throughout our stay. We enjoyed using the pool, and restaurant.
Our room was lovely and spacious with a comfortable bed and clean bathroom. The hotel was clean throughout and sat in pleasant grounds. We found the staff were welcoming on arrival and polite friendly and professional throughout our stay. We enjoyed using the pool, and restaurant.
8
Ian
15 Jun 2025
·
Stayed 1 night
Lovely hotel in the middle of the countryside, very tranquil, nice modern clean room, quiet at night. Enjoyed the leisure centre, good facilities apart from lack of hot tub.
Lovely hotel in the middle of the countryside, very tranquil, nice modern clean room, quiet at night. Enjoyed the leisure centre, good facilities apart from lack of hot tub.
6
Jacob
30 May 2025
·
Stayed 1 night
Very dated hotel, pictures online look a lot nicer. The queen bed was 2 single beds pushed together. No outlets anywhere near the bed to charge your phone. On the plus side the pool and gym were nice.
Very dated hotel, pictures online look a lot nicer. The queen bed was 2 single beds pushed together. No outlets anywhere near the bed to charge your phone. On the plus side the pool and gym were nice.
10
Kirti
28 Jul 2025
·
Stayed 2 nights
this was a wonderful saty. We were a family of 16. Occupying 5 rooms. Service was great. Staff were great. Pool steam and sauana super clean. Hotel rooms a little dated but did the job. We had a blast
this was a wonderful saty. We were a family of 16. Occupying 5 rooms. Service was great. Staff were great. Pool steam and sauana super clean. Hotel rooms a little dated but did the job. We had a blast
8
Lorna
13 Aug 2025
·
Stayed 2 nights
The family room was large and comfortable (if a bit tired), however lack of air conditioning was a bit of an issue as it was 30 degrees. However a fan was provided on request. Breakfast was great with a lot of choice and there were good options for other meals. It was great for kids due to the large grassy area just outside the restaurant, meaning they could go and play while we finished our food and drinks. The pool is a good size and is sectioned off for adults and families/ children. There was also a decent amount of time allocated for children to swim. Location was good for us, being handy for Chester zoo, Chester itself and not too far from the coast. All in all, we had an enjoyable and comfortable stay and would definitely come back.
The family room was large and comfortable (if a bit tired), however lack of air conditioning was a bit of an issue as it was 30 degrees. However a fan was provided on request. Breakfast was great with a lot of choice and there were good options for other meals. It was great for kids due to the large grassy area just outside the restaurant, meaning they could go and play while we finished our food and drinks. The pool is a good size and is sectioned off for adults and families/ children. There was also a decent amount of time allocated for children to swim. Location was good for us, being handy for Chester zoo, Chester itself and not too far from the coast. All in all, we had an enjoyable and comfortable stay and would definitely come back.
10
Maria
6 Dec 2024
·
Stayed 1 night
A very brief stay. Single room was clean and quiet. Nice to have robe. Managed to set my alarm an hour late but was greeted by Scarlet in the restaurant who kindly sorted me some breakfast to go, a lovely young lady. The only negative was the car park has no lights at night which was quite dangerous due to an uneven surface. Would like to come back and try the spa.
A very brief stay. Single room was clean and quiet. Nice to have robe. Managed to set my alarm an hour late but was greeted by Scarlet in the restaurant who kindly sorted me some breakfast to go, a lovely young lady. The only negative was the car park has no lights at night which was quite dangerous due to an uneven surface. Would like to come back and try the spa.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: many found spaces clean, but repeated reports cite mould in bathrooms, cobwebs or dust, smoke smells, and worn or faulty fixtures and carpets.
Related guest reviews
6
Neeta
31 Jul 2025
·
Stayed 1 night
This hotel is ok, just needs updating and a little care. There was a distinct smell of cigarette smoke in the reception area and down the corridors. The wardrobe door was off its hinges in our room and the shelves all scratched and tatty. The beds were comfortable and the room was clean.
This hotel is ok, just needs updating and a little care. There was a distinct smell of cigarette smoke in the reception area and down the corridors. The wardrobe door was off its hinges in our room and the shelves all scratched and tatty. The beds were comfortable and the room was clean.
4
Peter
1 Sept 2024
·
Stayed 2 nights
A very disappointing experience. Place is very tired and in dire need of a referb. Room was pokey and grubby. Toilet seat broken. Tv on the wall was very crooked. Cobwebs all around the window and radiator. Bed was comfortable and clean. Bathroom needed a deep clean. Breakfast menu card was rancid covered in old food. Breakfast buffet on 2nd morning was was luke warm, scrambled eggs the only choice and awful, but a reasonable selection of items available. Staff were pleasant. The spa pool is a good size but water clarity was not good, my eyes watered for a good 30 mins after a swim. The grounds around the hotel could be lovely but no effort made. I expected more from a Macdonald Hotel. One wonders if hotel management have ever stayed in one of they're own places. On evidence of this weekend that would be a no.
A very disappointing experience. Place is very tired and in dire need of a referb. Room was pokey and grubby. Toilet seat broken. Tv on the wall was very crooked. Cobwebs all around the window and radiator. Bed was comfortable and clean. Bathroom needed a deep clean. Breakfast menu card was rancid covered in old food. Breakfast buffet on 2nd morning was was luke warm, scrambled eggs the only choice and awful, but a reasonable selection of items available. Staff were pleasant. The spa pool is a good size but water clarity was not good, my eyes watered for a good 30 mins after a swim. The grounds around the hotel could be lovely but no effort made. I expected more from a Macdonald Hotel. One wonders if hotel management have ever stayed in one of they're own places. On evidence of this weekend that would be a no.
8
Keith
14 Jul 2025
·
Stayed 1 night
It was very quiet and in very nice grounds. There was black mold on the silicone sea to the bath and wash basin.
It was very quiet and in very nice grounds. There was black mold on the silicone sea to the bath and wash basin.
4
Stephen
26 Dec 2024
·
Stayed 2 nights
Very tired hotel. Radiators making noises so cant sleep (had to move rooms), extractor fans dirty, in-room furniture old (threadbare, chipped, missing pictures on wall, etc). Was told we had to book for breakfast but it was not busy. However a 20 min wait for hot drinks unacceptable, as was the 45 mins between arriving and hot food being put on our table (again, not busy). Lift not working. Sounds like an ingoing issue and not to be resolved soon. Thankfully we did not have large or heavy suitcases!! Hotel feels run down and understaffed. The staff that are there are happy to try and help though. Problems reported to reception on both days for resolutions. Talking to other guests they feel the same. Still havent recieved a call from the Ops Manager yet. Macdonalds you should be ashamed of running this hotel into the ground. We will not be staying again.
Very tired hotel. Radiators making noises so cant sleep (had to move rooms), extractor fans dirty, in-room furniture old (threadbare, chipped, missing pictures on wall, etc). Was told we had to book for breakfast but it was not busy. However a 20 min wait for hot drinks unacceptable, as was the 45 mins between arriving and hot food being put on our table (again, not busy). Lift not working. Sounds like an ingoing issue and not to be resolved soon. Thankfully we did not have large or heavy suitcases!! Hotel feels run down and understaffed. The staff that are there are happy to try and help though. Problems reported to reception on both days for resolutions. Talking to other guests they feel the same. Still havent recieved a call from the Ops Manager yet. Macdonalds you should be ashamed of running this hotel into the ground. We will not be staying again.
10
Carol
1 Nov 2025
·
Stayed 2 nights
Our room was lovely and spacious with a comfortable bed and clean bathroom. The hotel was clean throughout and sat in pleasant grounds. We found the staff were welcoming on arrival and polite friendly and professional throughout our stay. We enjoyed using the pool, and restaurant.
Our room was lovely and spacious with a comfortable bed and clean bathroom. The hotel was clean throughout and sat in pleasant grounds. We found the staff were welcoming on arrival and polite friendly and professional throughout our stay. We enjoyed using the pool, and restaurant.
6
Andrew
16 Jul 2025
·
Stayed 1 night
Only half way through stay but arrived and found a very dirty toilet with matter dripping from underneath of toilet seat. Rest of room cleaned perfectly fine so just an unfortunate oversight but Went to reception to ask someone to come help and an hour later no one arrived. We went out for dinner (couldn’t get a table in hotel) and when came back someone had been on and put some bleach down but underneath of seat still dirty !
Only half way through stay but arrived and found a very dirty toilet with matter dripping from underneath of toilet seat. Rest of room cleaned perfectly fine so just an unfortunate oversight but Went to reception to ask someone to come help and an hour later no one arrived. We went out for dinner (couldn’t get a table in hotel) and when came back someone had been on and put some bleach down but underneath of seat still dirty !
6
Andrew
11 Sept 2024
·
Stayed 1 night
We stayed here over 5 years ago and it was great but unfortunately it looks like nothing has been done here for over 5 years. The rooms and corridors are extremely tired. Our toilet flush broke on the first flush, the shower leaked and there was mould on the bathroom ceiling. Its a shame as the staff were great and the food was really good.
We stayed here over 5 years ago and it was great but unfortunately it looks like nothing has been done here for over 5 years. The rooms and corridors are extremely tired. Our toilet flush broke on the first flush, the shower leaked and there was mould on the bathroom ceiling. Its a shame as the staff were great and the food was really good.
10
Christopher
22 Nov 2025
·
Stayed 2 nights
Clean and comfortable room and friendly helpful staff. Thanks for a pleasant stay
Clean and comfortable room and friendly helpful staff. Thanks for a pleasant stay
6
Ed
7 Feb 2023
·
Stayed 2 nights
The property is extremely dated and in need of urgent investment. Our room was dirty. The hotel smells of smoke as people are evidently smoking in their rooms
The property is extremely dated and in need of urgent investment. Our room was dirty. The hotel smells of smoke as people are evidently smoking in their rooms
6
Stephanie
2 Mar 2025
·
Stayed 2 nights
Bed comfy, not enough plugs, me and my son were sneezing and itchy all night. The lampshades were mouldy. The wardrobes were scratched to bits, not enough tea/coffee supples. Pool and gym had late open times breakfast way overpriced. We drove into chester for our breakfast instead. Would not return
Bed comfy, not enough plugs, me and my son were sneezing and itchy all night. The lampshades were mouldy. The wardrobes were scratched to bits, not enough tea/coffee supples. Pool and gym had late open times breakfast way overpriced. We drove into chester for our breakfast instead. Would not return
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AI-generated summary based on recent guest reviews
Rooms
Rooms are frequently large and generally comfortable but feel dated, with temperature control issues (very hot or cold), some soft or joined mattresses, limited bedside sockets, and patchy in‑room Wi‑Fi.
Related guest reviews
10
Carol
1 Nov 2025
·
Stayed 2 nights
Our room was lovely and spacious with a comfortable bed and clean bathroom. The hotel was clean throughout and sat in pleasant grounds. We found the staff were welcoming on arrival and polite friendly and professional throughout our stay. We enjoyed using the pool, and restaurant.
Our room was lovely and spacious with a comfortable bed and clean bathroom. The hotel was clean throughout and sat in pleasant grounds. We found the staff were welcoming on arrival and polite friendly and professional throughout our stay. We enjoyed using the pool, and restaurant.
4
Paul
5 Dec 2025
·
Stayed 1 night
Room was freezing cold and small heater didn’t work. Really hard bed and room just looked tired. Carpark is pitch black.
Room was freezing cold and small heater didn’t work. Really hard bed and room just looked tired. Carpark is pitch black.
8
Elvira
11 Oct 2024
·
Stayed 2 nights
The room was lovely but it was so hot! It was definitely over 25 degrees in there on the 1st night even with all the windows open and the fans running. Called down about 11pm to ask to switch it off and was told they couldn't. Second night they had managed to turn it down a bit but was still very warm and we had all the widows open. Others wise it was a lovely stay.
The room was lovely but it was so hot! It was definitely over 25 degrees in there on the 1st night even with all the windows open and the fans running. Called down about 11pm to ask to switch it off and was told they couldn't. Second night they had managed to turn it down a bit but was still very warm and we had all the widows open. Others wise it was a lovely stay.
4
Martin
9 Apr 2025
·
Stayed 1 night
We had the deluxe suite, and room was massive but no TV in the lounge area, room very hot and no air con. Had to wait 2 hours for a fan just so we could sleep. Very outdated.
We had the deluxe suite, and room was massive but no TV in the lounge area, room very hot and no air con. Had to wait 2 hours for a fan just so we could sleep. Very outdated.
6
Jacob
30 May 2025
·
Stayed 1 night
Very dated hotel, pictures online look a lot nicer. The queen bed was 2 single beds pushed together. No outlets anywhere near the bed to charge your phone. On the plus side the pool and gym were nice.
Very dated hotel, pictures online look a lot nicer. The queen bed was 2 single beds pushed together. No outlets anywhere near the bed to charge your phone. On the plus side the pool and gym were nice.
8
COLIN
23 Oct 2025
·
Stayed 3 nights
couple of Problems with the room that could be improved very few plug sockets and in poor locations sink very slow to drain - probably beginning to block up Elizabeth at breakfast stood out as an excellent example of customer service and a bright lovely welcome in the mornings, she should be rewarded for such good service levels
couple of Problems with the room that could be improved very few plug sockets and in poor locations sink very slow to drain - probably beginning to block up Elizabeth at breakfast stood out as an excellent example of customer service and a bright lovely welcome in the mornings, she should be rewarded for such good service levels
8
Charles
9 May 2025
·
Stayed 1 night
Positive Great value, excellent food, lovely setting, good pool, attentive helpful staff. Not so positive No wifi in room 112. No sparkle in the sparkling water dispenser outside the room. ROAM is not a user friendly car charging app.
Positive Great value, excellent food, lovely setting, good pool, attentive helpful staff. Not so positive No wifi in room 112. No sparkle in the sparkling water dispenser outside the room. ROAM is not a user friendly car charging app.
8
Lorna
13 Aug 2025
·
Stayed 2 nights
The family room was large and comfortable (if a bit tired), however lack of air conditioning was a bit of an issue as it was 30 degrees. However a fan was provided on request. Breakfast was great with a lot of choice and there were good options for other meals. It was great for kids due to the large grassy area just outside the restaurant, meaning they could go and play while we finished our food and drinks. The pool is a good size and is sectioned off for adults and families/ children. There was also a decent amount of time allocated for children to swim. Location was good for us, being handy for Chester zoo, Chester itself and not too far from the coast. All in all, we had an enjoyable and comfortable stay and would definitely come back.
The family room was large and comfortable (if a bit tired), however lack of air conditioning was a bit of an issue as it was 30 degrees. However a fan was provided on request. Breakfast was great with a lot of choice and there were good options for other meals. It was great for kids due to the large grassy area just outside the restaurant, meaning they could go and play while we finished our food and drinks. The pool is a good size and is sectioned off for adults and families/ children. There was also a decent amount of time allocated for children to swim. Location was good for us, being handy for Chester zoo, Chester itself and not too far from the coast. All in all, we had an enjoyable and comfortable stay and would definitely come back.
8
Matthew
14 Nov 2024
·
Stayed 3 nights
Friendly welcoming staff, tasty food, large rooms and comfy beds but conference facilities were not as good as expected (cold rooms and projector to dim for a bright room), bedroom was initially cold as all heating switched off, long walk to bedrooms from reception and very inflexible Manager regrading changes to booking dates (charges would be made).
Friendly welcoming staff, tasty food, large rooms and comfy beds but conference facilities were not as good as expected (cold rooms and projector to dim for a bright room), bedroom was initially cold as all heating switched off, long walk to bedrooms from reception and very inflexible Manager regrading changes to booking dates (charges would be made).
6
R
8 May 2025
·
Stayed 2 nights
The beds need attention, the mattresses are worn out and the toppers can’t compensate. This was the second time staying here and both times the beds have been abysmal! Other than that the decor is dated but doesn’t have an impact on anything really.. the service is good as are the onsite facilities
The beds need attention, the mattresses are worn out and the toppers can’t compensate. This was the second time staying here and both times the beds have been abysmal! Other than that the decor is dated but doesn’t have an impact on anything really.. the service is good as are the onsite facilities
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly and helpful, though service can be slow or inattentive at times, with occasional check‑in issues, an unmanned bar, and delays or confusion at breakfast.
Related guest reviews
6
Emma
1 Jun 2025
·
Stayed 1 night
We have stayed here quite a few times as a family but have to confess we were a bit disappointed this time: the decor is getting shabby (dirty furnishings, holes in carpets, out-dated fixtures etc.), the staff (though polite) in both the spa and in the hotel didn’t seem to be too bothered and, when my husband went to check us in whilst we headed to the pool, they charged us for a room we’d already paid for! This was all cleared up on check-out but the whole experience (which was supposed to be a bit of a treat) felt a bit flat tbh! The location is ideal for exploring the area (Chester Zoo, Blue Planet, Cheshire Oaks, Chester Races etc etc) but I’m not sure we’ll choose to stay here again as I think we could probably get better value for money elsewhere. We chose not to pay for the breakfast as it would have cost almost £100 extra so we headed off early and ate elsewhere.
We have stayed here quite a few times as a family but have to confess we were a bit disappointed this time: the decor is getting shabby (dirty furnishings, holes in carpets, out-dated fixtures etc.), the staff (though polite) in both the spa and in the hotel didn’t seem to be too bothered and, when my husband went to check us in whilst we headed to the pool, they charged us for a room we’d already paid for! This was all cleared up on check-out but the whole experience (which was supposed to be a bit of a treat) felt a bit flat tbh! The location is ideal for exploring the area (Chester Zoo, Blue Planet, Cheshire Oaks, Chester Races etc etc) but I’m not sure we’ll choose to stay here again as I think we could probably get better value for money elsewhere. We chose not to pay for the breakfast as it would have cost almost £100 extra so we headed off early and ate elsewhere.
2
Andrew
6 Jun 2023
·
Stayed 1 night
Difficult to order drinks at the bar as it was often unmanned and then when someone did turn up it was over £7 for a pint of lager. Breakfast staff were not very helpful. Just pointed towards a table with no explanation of how breakfast worked. Left at the table on my own.. went to find waitress to ask if I could order some food.. waited another few minutes for the chef to then come and take my order. Very poor customer service.
Difficult to order drinks at the bar as it was often unmanned and then when someone did turn up it was over £7 for a pint of lager. Breakfast staff were not very helpful. Just pointed towards a table with no explanation of how breakfast worked. Left at the table on my own.. went to find waitress to ask if I could order some food.. waited another few minutes for the chef to then come and take my order. Very poor customer service.
10
David
29 Dec 2025
·
Stayed 1 night
Perfect and great staff
Perfect and great staff
8
Carol
15 Dec 2024
·
Stayed 2 nights
The staff were polite and friendly and reacted very quickly to a request
The staff were polite and friendly and reacted very quickly to a request
10
Carol
1 Nov 2025
·
Stayed 2 nights
Our room was lovely and spacious with a comfortable bed and clean bathroom. The hotel was clean throughout and sat in pleasant grounds. We found the staff were welcoming on arrival and polite friendly and professional throughout our stay. We enjoyed using the pool, and restaurant.
Our room was lovely and spacious with a comfortable bed and clean bathroom. The hotel was clean throughout and sat in pleasant grounds. We found the staff were welcoming on arrival and polite friendly and professional throughout our stay. We enjoyed using the pool, and restaurant.
6
Deborah
16 Apr 2025
·
Stayed 1 night
Bad experience at check in but rectified when manager spoken to. All other staff very pleasant and service as expected. Some areas need updating but again after sharing this information they seemed to acknowledge the feedback and are happy to take this onboard
Bad experience at check in but rectified when manager spoken to. All other staff very pleasant and service as expected. Some areas need updating but again after sharing this information they seemed to acknowledge the feedback and are happy to take this onboard
6
Gary
28 Oct 2024
·
Stayed 1 night
Positives: Good sized room with comfy bed Breakfast was plentiful, tasty and served hot Negatives: Our bedroom was tired, dated and not thoroughly cleaned Receptionist was unwelcoming and lacked customer care
Positives: Good sized room with comfy bed Breakfast was plentiful, tasty and served hot Negatives: Our bedroom was tired, dated and not thoroughly cleaned Receptionist was unwelcoming and lacked customer care
8
COLIN
23 Oct 2025
·
Stayed 3 nights
couple of Problems with the room that could be improved very few plug sockets and in poor locations sink very slow to drain - probably beginning to block up Elizabeth at breakfast stood out as an excellent example of customer service and a bright lovely welcome in the mornings, she should be rewarded for such good service levels
couple of Problems with the room that could be improved very few plug sockets and in poor locations sink very slow to drain - probably beginning to block up Elizabeth at breakfast stood out as an excellent example of customer service and a bright lovely welcome in the mornings, she should be rewarded for such good service levels
2
Aileen
19 Jan 2025
·
Stayed 1 night
Reception not attentive no times for gym or swim given. No breakfast offered just keys and told directions to the room.
Reception not attentive no times for gym or swim given. No breakfast offered just keys and told directions to the room.
8
Clare
29 Dec 2025
·
Stayed 2 nights
Staff very friendly.
Staff very friendly.
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AI-generated summary based on recent guest reviews
Location
Peaceful countryside setting with pleasant grounds and convenient access to Chester, Cheshire Oaks and nearby attractions; several guests used it as a base for the Wirral or Liverpool.
Related guest reviews
10
Stepehen
25 Mar 2024
·
Stayed 1 night
Good hotel to explore the Wirral from or use the park and rail into Liverpool.
Good hotel to explore the Wirral from or use the park and rail into Liverpool.
8
bryn
1 Aug 2024
·
Stayed 1 night
Check in was straightforward,a quite relaxing hotel,very near to Cheshire oaks for shopping enthusiast.
Check in was straightforward,a quite relaxing hotel,very near to Cheshire oaks for shopping enthusiast.
6
Joanna
8 Jun 2025
·
Stayed 2 nights
Great location with beautiful peaceful grounds to enjoy. Room comfortable and clean but really outdated and needing some retouches. Staff friendly. Dining experience average.
Great location with beautiful peaceful grounds to enjoy. Room comfortable and clean but really outdated and needing some retouches. Staff friendly. Dining experience average.
8
James
27 Aug 2024
·
Stayed 1 night
We booked quite late after deciding to visit Cheshire Oaks nearby and didn't fancy a round trip from The Midlands. The grounds and location were beautiful, it was very quiet and a lovely venue. We stayed in the old part of the hotel which was a great experience and would recommend that to people if they get the opportunity. I thought the menu was a bit limited and we were disappointed we couldn't get into the restaurant despite trying to request it via Expedia who we booked through, but that could easily have been an issue with them. It was a small inconvenience though and we will certainly consider coming back if we are in the area again. James.
We booked quite late after deciding to visit Cheshire Oaks nearby and didn't fancy a round trip from The Midlands. The grounds and location were beautiful, it was very quiet and a lovely venue. We stayed in the old part of the hotel which was a great experience and would recommend that to people if they get the opportunity. I thought the menu was a bit limited and we were disappointed we couldn't get into the restaurant despite trying to request it via Expedia who we booked through, but that could easily have been an issue with them. It was a small inconvenience though and we will certainly consider coming back if we are in the area again. James.
8
Anita
4 May 2025
·
Stayed 2 nights
Easy to park car plenty of room. Nice qrea to sit out in the sun at the back of hotel, small area with childrens play area outside. Loved view from room of the stream and bluebells and trees and sounds of the birds. Staff were polite and helpful. Rooms could do with bit of an update .
Easy to park car plenty of room. Nice qrea to sit out in the sun at the back of hotel, small area with childrens play area outside. Loved view from room of the stream and bluebells and trees and sounds of the birds. Staff were polite and helpful. Rooms could do with bit of an update .
10
Alan
24 Apr 2024
·
Stayed 2 nights
Love it here, I feel posh and yet the prices are good. Love listening to the birds. Although on a main road it’s tranquil
Love it here, I feel posh and yet the prices are good. Love listening to the birds. Although on a main road it’s tranquil
10
Carol
1 Nov 2025
·
Stayed 2 nights
Our room was lovely and spacious with a comfortable bed and clean bathroom. The hotel was clean throughout and sat in pleasant grounds. We found the staff were welcoming on arrival and polite friendly and professional throughout our stay. We enjoyed using the pool, and restaurant.
Our room was lovely and spacious with a comfortable bed and clean bathroom. The hotel was clean throughout and sat in pleasant grounds. We found the staff were welcoming on arrival and polite friendly and professional throughout our stay. We enjoyed using the pool, and restaurant.
8
Ian
15 Jun 2025
·
Stayed 1 night
Lovely hotel in the middle of the countryside, very tranquil, nice modern clean room, quiet at night. Enjoyed the leisure centre, good facilities apart from lack of hot tub.
Lovely hotel in the middle of the countryside, very tranquil, nice modern clean room, quiet at night. Enjoyed the leisure centre, good facilities apart from lack of hot tub.
10
Michael
23 Nov 2025
·
Stayed 1 night
Value for money, peaceful surroundings, great breakfast and amenities.
Value for money, peaceful surroundings, great breakfast and amenities.
8
Lorna
13 Aug 2025
·
Stayed 2 nights
The family room was large and comfortable (if a bit tired), however lack of air conditioning was a bit of an issue as it was 30 degrees. However a fan was provided on request. Breakfast was great with a lot of choice and there were good options for other meals. It was great for kids due to the large grassy area just outside the restaurant, meaning they could go and play while we finished our food and drinks. The pool is a good size and is sectioned off for adults and families/ children. There was also a decent amount of time allocated for children to swim. Location was good for us, being handy for Chester zoo, Chester itself and not too far from the coast. All in all, we had an enjoyable and comfortable stay and would definitely come back.
The family room was large and comfortable (if a bit tired), however lack of air conditioning was a bit of an issue as it was 30 degrees. However a fan was provided on request. Breakfast was great with a lot of choice and there were good options for other meals. It was great for kids due to the large grassy area just outside the restaurant, meaning they could go and play while we finished our food and drinks. The pool is a good size and is sectioned off for adults and families/ children. There was also a decent amount of time allocated for children to swim. Location was good for us, being handy for Chester zoo, Chester itself and not too far from the coast. All in all, we had an enjoyable and comfortable stay and would definitely come back.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and meals are often praised for taste and freshly cooked options, but many find prices high with supplements, occasional stock shortages or overcooked items, and slow or uneven service; dinner and bar can feel expensive for the quality.
Related guest reviews
8
Scott
22 May 2025
·
Stayed 1 night
Good location for Chester & surrounding area. Hotel is tired looking in places, and service was sloppy at times. Spacious room,.dimmer was ok, and breakfast was plentiful with a £5 supplement on all cooked food with the exception of the English Breakfast. At £99 b&b it was good calue for money.
Good location for Chester & surrounding area. Hotel is tired looking in places, and service was sloppy at times. Spacious room,.dimmer was ok, and breakfast was plentiful with a £5 supplement on all cooked food with the exception of the English Breakfast. At £99 b&b it was good calue for money.
6
Daniel
15 Dec 2025
·
Stayed 1 night
Hotel looks great. Has so much potential but we were left with a sour taste after our visit. The room was nice looking but the window was broken and wouldn’t shut properly. The shower was a choice between third degree burns or Luke warm as the mixer tap was broken. Not much water pressure either. The bath tub leaked making the floor dangerous. If you can get the breakfast as part of a deal then it may be worth it. If not then prepare for a crime number for a robbery. £24 for both cooked and continental breakfast. Plus £ 5 extra if you want avocado or eggs Benedict or salmon. The standard “full English” consists of one sausage. Two bacon. Mushroom, beans in a tiny pot. Half a grilled to death tomato. Egg of your choice and black pudding.”chefs special potato” which is a hash brown. Unless the chef has the surname “McCain” then I highly doubt the chef made it and it was far from special. Nowhere near £24 value
Hotel looks great. Has so much potential but we were left with a sour taste after our visit. The room was nice looking but the window was broken and wouldn’t shut properly. The shower was a choice between third degree burns or Luke warm as the mixer tap was broken. Not much water pressure either. The bath tub leaked making the floor dangerous. If you can get the breakfast as part of a deal then it may be worth it. If not then prepare for a crime number for a robbery. £24 for both cooked and continental breakfast. Plus £ 5 extra if you want avocado or eggs Benedict or salmon. The standard “full English” consists of one sausage. Two bacon. Mushroom, beans in a tiny pot. Half a grilled to death tomato. Egg of your choice and black pudding.”chefs special potato” which is a hash brown. Unless the chef has the surname “McCain” then I highly doubt the chef made it and it was far from special. Nowhere near £24 value
8
David
17 Apr 2025
·
Stayed 2 nights
decent hotel , good spa ( no hot tub or jacuzzi but lots of hot rooms ) good service , food good quality. breakfast taste ok but extra (£5) if you want anything but the basic breakfast . £4 extra for a latte or different coffee or tea no mushrooms second morning , no offer of replacement or extra options
decent hotel , good spa ( no hot tub or jacuzzi but lots of hot rooms ) good service , food good quality. breakfast taste ok but extra (£5) if you want anything but the basic breakfast . £4 extra for a latte or different coffee or tea no mushrooms second morning , no offer of replacement or extra options
8
Donna
8 Jul 2024
·
Stayed 1 night
Overnight stay on our way home so just looking for a pit stop. Delay for several couples waiting to check, but only waited about 30 minutes. Staff friendly. Room was a little tired although lovely and spacious. Unable to keep curtains open whilst relaxing as anyone could walk past as gardens well frequented. We chose not to eat at the restaurant as I’d previously stayed and dined and was pretty underwhelmed. Breakfast was very basic, despite it being referred to as ‘award winning’ on the breakfast menu. All in all perfectly adequate for an overnight stay.
Overnight stay on our way home so just looking for a pit stop. Delay for several couples waiting to check, but only waited about 30 minutes. Staff friendly. Room was a little tired although lovely and spacious. Unable to keep curtains open whilst relaxing as anyone could walk past as gardens well frequented. We chose not to eat at the restaurant as I’d previously stayed and dined and was pretty underwhelmed. Breakfast was very basic, despite it being referred to as ‘award winning’ on the breakfast menu. All in all perfectly adequate for an overnight stay.
6
Ashton
28 Aug 2024
·
Stayed 2 nights
When it came to the evening meal, barely anything was available to have. After two previous choices for my 5 year old were out of stock she had sausage and chips as that was all that was in for her. The sausages were that over cooked they couldnt even be cut with a knife let alone eaten. My other daughter had melon and berries as a snack the water melon was unripe (white) and the berries were a compote which was unedible. No croissants were available for both the breakfasts we attended. No nutella on one of the days and the yogurt was off. There was also no coffee beans to order a latte for the 3 days we were there. The overall maintance was quite poor, the carpet ripped in places on the corridor, in the conservatory and dining area very large cobwebs and dead bugs were present. Despite this we made the most of our stay, the staff were lovely and the room was clean. The maids were also very helpful and friendly. The pool area is also very nice with noodle floats for the children which was a nice touch. I would just recommend bot getting dinner or lunch at the hotel. The breakfast is adequate enough. There was a nice realxed atmosphere around the place and other guest were sociable and polite which is always an added bonus. No complaints with the room we had a deluxe room and it was very spacious. We did not try out the shower/bath as we showered and washed after using the pool facilties.
When it came to the evening meal, barely anything was available to have. After two previous choices for my 5 year old were out of stock she had sausage and chips as that was all that was in for her. The sausages were that over cooked they couldnt even be cut with a knife let alone eaten. My other daughter had melon and berries as a snack the water melon was unripe (white) and the berries were a compote which was unedible. No croissants were available for both the breakfasts we attended. No nutella on one of the days and the yogurt was off. There was also no coffee beans to order a latte for the 3 days we were there. The overall maintance was quite poor, the carpet ripped in places on the corridor, in the conservatory and dining area very large cobwebs and dead bugs were present. Despite this we made the most of our stay, the staff were lovely and the room was clean. The maids were also very helpful and friendly. The pool area is also very nice with noodle floats for the children which was a nice touch. I would just recommend bot getting dinner or lunch at the hotel. The breakfast is adequate enough. There was a nice realxed atmosphere around the place and other guest were sociable and polite which is always an added bonus. No complaints with the room we had a deluxe room and it was very spacious. We did not try out the shower/bath as we showered and washed after using the pool facilties.
10
ian
10 Nov 2025
·
Stayed 1 night
Fantastic breakfast. Great Service.
Fantastic breakfast. Great Service.
10
ian
1 May 2025
·
Stayed 1 night
Great stay over two nights . Food fresh , well cooked . Breakfast is always amazing as freshly cooked for you . Good continental aswell.
Great stay over two nights . Food fresh , well cooked . Breakfast is always amazing as freshly cooked for you . Good continental aswell.
8
Richard
15 Mar 2025
·
Stayed 2 nights
All good with service and breakfast was excellent. Dinner I found expensive for the quality provided.
All good with service and breakfast was excellent. Dinner I found expensive for the quality provided.
10
Ian
15 Jul 2024
·
Stayed 1 night
Lovely stay again , food excellent. Service A1
Lovely stay again , food excellent. Service A1
10
ian
21 Jul 2024
·
Stayed 1 night
Great food , freshly cooked breakfast.
Great food , freshly cooked breakfast.
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AI-generated summary based on recent guest reviews
8
Joe
2 weeks ago
·
Stayed 3 nights
Staff were very helpful and friendly, the hotel was clean and the gym/spa was very useful whilst staying through the week on business. The hotel is a little dated and some rooms are pretty far away from reception but overall a good stay
Staff were very helpful and friendly, the hotel was clean and the gym/spa was very useful whilst staying through the week on business. The hotel is a little dated and some rooms are pretty far away from reception but overall a good stay
6
Ruth
2 weeks ago
·
Stayed 1 night
Walking into my room (234) there was a very unpleasant smell The mattress was springy and in need of replacement also
Walking into my room (234) there was a very unpleasant smell The mattress was springy and in need of replacement also
8
Neil
3 weeks ago
·
Stayed 1 night
Staff were very friendly & helpful. Would definitely go back.
Staff were very friendly & helpful. Would definitely go back.
6
chris
20 Sept 2026
·
Stayed 1 night
Old world hotel with very basic facilities. Rooms are tired and not much modern amenities. Like additional tv channels, better shower, fridge in rooms, proper double beds not 2 pushed togethet. Staff are nice breakfast was good. Afternoon Tea wasn't much and didn't taste too fresh. Rooms price dont match what you get but still a nice place for a night stay
Old world hotel with very basic facilities. Rooms are tired and not much modern amenities. Like additional tv channels, better shower, fridge in rooms, proper double beds not 2 pushed togethet. Staff are nice breakfast was good. Afternoon Tea wasn't much and didn't taste too fresh. Rooms price dont match what you get but still a nice place for a night stay
10
Michael
16 Sept 2026
·
Stayed 1 night
Really great leisure club on site. Very helpful reception staff. Lovely grounds.
Really great leisure club on site. Very helpful reception staff. Lovely grounds.
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 23:59
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Macdonald Craxton Wood Hotel & Spa, Chester
Is parking available at the hotel?
Free self-parking is available on-site, but it is limited. No reservation is required.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are served for a fee of approximately GBP 24 per person. Weekday serving hours are from 7:00 AM to 9:00 AM, and weekend hours are from 8:00 AM to 10:00 AM.
Does the hotel allow pets?
Pets are allowed in specific rooms only, with a fee of GBP 15 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM until 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Where is the hotel located in relation to local attractions?
The hotel is situated in the historical district of Ellesmere Port, within a 15-minute drive of Chester Zoo and Chester City Walls. It is approximately 13.4 miles from Royal Albert Dock and 18.8 miles from Anfield Stadium.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor pool and an outdoor heated pool. Children are allowed in the pool during specific hours: 9-11 AM and 3-6 PM.
What are the hotel's policies regarding children?
Children are allowed at the hotel, and there is no minimum age for children to stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: 289.9065653201294USD
- 2026-10-21: 96.38154151679993USD
- 2026-10-22: 88.22848233856202USD
- 2026-10-23: 97.74091292266846USD
- 2026-10-24: 198.5896334955597USD
- 2026-10-25: 92.26707506515504USD
- 2026-10-26: 93.63877231098175USD
- 2026-10-27: 114.86418564468384USD
- 2026-10-28: 115.54436815006257USD
- 2026-10-29: 88.82297498783112USD
- 2026-10-30: 94.99858912593842USD
- 2026-10-31: 141.92026947441101USD
- 2026-11-01: 86.79202946376802USD
- 2026-11-02: 92.65574588790894USD
- 2026-11-03: 105.01775820339203USD
- 2026-11-04: 100.96907524784089USD
- 2026-11-05: 82.65817058567048USD
- 2026-11-06: 88.20274283260346USD
- 2026-11-07: 143.93922321533205USD
- 2026-11-08: 85.68118776351929USD
- 2026-11-09: 96.22117711395265USD
- 2026-11-10: 114.93085139339448USD
- 2026-11-11: 98.07559502460481USD
- 2026-11-12: 80.60683046470642USD
- 2026-11-13: 90.87555711490631USD
- 2026-11-14: 145.61269368392945USD
- 2026-11-15: 93.54836283164978USD
- 2026-11-16: 578.193075USD
- 2026-11-17: 110.9216299699402USD
- 2026-11-18: 100.23038997184754USD
- 2026-11-19: 81.5207156924057USD
- 2026-11-20: 96.68891661540985USD
- 2026-11-21: 143.82365668807984USD
- 2026-11-22: 75.57564358520509USD
- 2026-11-23: 88.36810952213288USD
- 2026-11-24: 98.62821921958924USD
- 2026-11-25: 99.02257757377625USD
- 2026-11-26: 79.62223654426575USD
- 2026-11-27: 105.99458316146851USD
- 2026-11-28: 132.7472234843445USD
- 2026-11-29: 71.66226220573425USD
- 2026-11-30: 96.96875344058991USD
- 2026-12-01: 121.65631448524476USD
- 2026-12-02: 101.87597097908021USD
- 2026-12-03: 73.12643323070526USD
- 2026-12-04: 117.24221620067597USD
- 2026-12-05: 140.33812500000002USD
- 2026-12-06: 78.3147638627243USD
- 2026-12-07: 85.9879718385315USD
- 2026-12-08: 87.97555850097656USD
- 2026-12-09: 93.7997705652237USD
- 2026-12-10: 71.54694407970429USD
- 2026-12-11: 98.15809849262239USD
- 2026-12-12: 141.29242253688813USD
- 2026-12-13: 69.15771405481338USD
- 2026-12-14: 84.28707444877625USD
- 2026-12-15: 82.48342460861207USD
- 2026-12-16: 78.69463785598755USD
- 2026-12-17: 75.69560424442292USD
- 2026-12-18: 88.98493258472443USD
- 2026-12-19: 133.40701139282228USD
- 2026-12-20: 75.86772059474946USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children are allowed in the pool 9-11 AM and 3-6 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- Fee for full breakfast: approximately GBP 24 per person
- Pet fee: GBP 15 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Room service
Dry cleaning
General
Room service
Restaurant
Non-smoking rooms
Sauna
Steam room
Massage
Spa & wellness centre
Body treatments
Facial treatments
Packed lunches
Breakfast in the room
Family room
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
Activities
Swimming pool
Garden
Golf course (nearby)
Playground
Pool indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)
Services
Dry cleaning
Housekeeping
Banquet facilities
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk