Kimpton Las Mercedes by IHG
From
US$188
/ night
Select dates to see prices and availability
From
US$188
/ night
About this property
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. This Colonial hotel also features complimentary wireless internet ...
Amenities
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. This Colonial hotel also features complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. This hotel has 4 meeting rooms available for events. Free valet parking is available onsite.
Dining
Grab a bite at ZOLA, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 130 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Location
With a stay at Kimpton Las Mercedes by IHG in Santo Domingo (Zona Colonial), you'll be within a 5-minute walk of Calle El Conde and Columbus Park. This luxury hotel is 0.6 mi (0.9 km) from Malecon and 2 mi (3.2 km) from Sambil Santo Domingo.
What's nearby
Ruinas del Hospital San Nicolás de Barí(0.1 Miles)
Iglesia de Nuestra Señora de las Mercedes(0.2 Miles)
Casino Colonial(0.2 Miles)
Calle El Conde(0.2 Miles)
Centro Cultural de las Telecomunicaciones(0.2 Miles)
Calle Las Damas(0.2 Miles)
Museum of the Royal Houses(0.2 Miles)
Chapel of Our Lady of Remedies(0.2 Miles)
Casa del Cordón(0.2 Miles)
Columbus Park(0.2 Miles)
Amber World Museum(0.2 Miles)
Plaza de España(0.2 Miles)
National Pantheon(0.2 Miles)
Museo del Duarte(0.2 Miles)
Chinatown(0.3 Miles)
Santo Domingo (JBQ-La Isabela Intl.)(12.3 Miles)
Las Americas Intl. Airport (SDQ)(16.8 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Room service
Valet parking
Location
Calle Las Mercedes #155, San Antón, Santo Domingo, Dominican Republic
Ruinas del Hospital San Nicolás de Barí (0.1 Miles)
Iglesia de Nuestra Señora de las Mercedes (0.2 Miles)
Casino Colonial (0.2 Miles)
Calle El Conde (0.2 Miles)
Centro Cultural de las Telecomunicaciones (0.2 Miles)
Calle Las Damas (0.2 Miles)
Room options
6
Room, 2 Twin Beds (Essential)
Room details
2 Single Beds
Sleeps 2
248 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
8
Room, 1 King Bed, Balcony (Essential)
Room details
1 Extra-Large Double Bed
Sleeps 2
258 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
9
Premium Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
312 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
20
Suite, 1 King Bed (Colonial)
Room details
1 Extra-Large Double Bed
Sleeps 2
226 ft²
Air ConditioningWi-Fi (Free)Private BathroomPatio
8
Suite, 1 King Bed (Roof Top, Las Mercedes)
Room details
1 Extra-Large Double Bed
Sleeps 2
431 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Room, 2 Twin Beds, Balcony (Essential)
Room details
2 Single Beds
Sleeps 2
237 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
6
Studio Suite, 1 King Bed, Balcony
Room details
1 Extra-Large Double Bed
Sleeps 2
452 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
9
Standard Room
Room details
1 Single Bed
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
6
Room, 2 Twin Beds, Balcony (Top Floor)
Room details
2 Single Beds
Sleeps 2
258 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
8
Room, 1 King Bed, Accessible, Balcony (Essential)
Room details
1 Extra-Large Double Bed
Sleeps 2
248 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
8
Suite, 1 King Bed, Bathtub (Roof Top, Terrace, Outdoor Bathtub)
Room details
1 Extra-Large Double Bed
Sleeps 2
388 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
14
Room, 1 King Bed (Essential)
Room details
1 Extra-Large Double Bed
Sleeps 2
237 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
8
Room, 1 Queen Bed (City Single)
Room details
1 Large Double Bed
Sleeps 2
183 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
7
Room, 1 King Bed with Sofa Bed, Balcony (Essential)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 2
280 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
6
Room, 1 King Bed with Sofa Bed (Essential)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
8
Room, 1 King Bed, Balcony (Top Floor)
Room details
1 Extra-Large Double Bed
Sleeps 2
237 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Kimpton Las Mercedes by IHG
9.4
Superb
Based on 268 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Kimpton Las Mercedes by IHG earns high marks for its striking modern design, lush courtyards, and a central Zona Colonial location that’s walkable to sights, with many guests praising very clean spaces and generally comfortable, contemporary rooms.
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What guests think
Kimpton Las Mercedes by IHG earns high marks for its striking modern design, lush courtyards, and a central Zona Colonial location that’s walkable to sights, with many guests praising very clean spaces and generally comfortable, contemporary rooms.
Staff are widely described as warm and attentive, though recurring complaints cite slow or unresponsive service (phones and room service), occasional check-in delays, billing errors, and uneven follow-through from management. Room quality varies: some are spacious and stylish, but a number face interior corridors with limited daylight, several report noise from music or events, and a few note small layouts or design quirks. The pool and common areas are attractive, yet access and operations have at times been limited by construction or private events, and the pool bar/service can be inconsistent; breakfast and on-site dining are often praised, though some find prices high or service slow. Overall, expect a beautiful, centrally located stay with strong hospitality but occasional service and room-assignment caveats.
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AI-generated summary based on recent guest reviews
Facilities
Guests praise the attractive pool and courtyard areas, but access and operations have sometimes been limited by construction or private events. Pool bar or towel service can be slow or unavailable, and there was an elevator outage and early-morning maintenance noise.
Related guest reviews
10
Andrea
4 Sept 2025
·
Stayed 3 nights
The only issue was the loud music at night and early in the morning. Our room was on the third floor near the pool. Next time, I'll request a quieter area of the hotel. Additionally, if there is a wedding, be prepared for strong bass vibrations, as there are no quiet hours.
The only issue was the loud music at night and early in the morning. Our room was on the third floor near the pool. Next time, I'll request a quieter area of the hotel. Additionally, if there is a wedding, be prepared for strong bass vibrations, as there are no quiet hours.
8
Andy
27 Mar 2025
·
The hotel is nice, clean, modern, and centrally located. Service is slow, and the operation at the pool is a hot mess. They claim to have a pool bar, but it is never open and when you order a drink, they have to get it from the bar in the main floor, which takes quite some time. Pool also had no available towels, and it took some time for them to be replaced. Would stay there again, but prefer the service and ambiance at the nearby Hodelpa Nicolas de Ovando. Manager (guy) talked to me to make things right and assure me that he would take care of it personally, but I never heard back from him. Another manager, named Barbara, was more helpful. Other guests had same issues.
The hotel is nice, clean, modern, and centrally located. Service is slow, and the operation at the pool is a hot mess. They claim to have a pool bar, but it is never open and when you order a drink, they have to get it from the bar in the main floor, which takes quite some time. Pool also had no available towels, and it took some time for them to be replaced. Would stay there again, but prefer the service and ambiance at the nearby Hodelpa Nicolas de Ovando. Manager (guy) talked to me to make things right and assure me that he would take care of it personally, but I never heard back from him. Another manager, named Barbara, was more helpful. Other guests had same issues.
8
Jessica
18 Oct 2024
·
Stayed 3 nights
I recently stayed at the Kimpton and while the property itself is beautiful, my experience was overshadowed by ongoing construction throughout the hotel. For two days, we were unable to use the pool, which was a key part of our plans. The construction was not only disruptive, but it was also visible throughout the hotel, making it less enjoyable to relax and take in the surroundings. On another day, we were woken up from a nap by construction noise. Had we been informed of the extent of the work ahead of time, we might have made other arrangements. It really took away from what was supposed to be a peaceful, relaxing stay. While the hotel has a lot of potential, this situation significantly impacted our experience.
I recently stayed at the Kimpton and while the property itself is beautiful, my experience was overshadowed by ongoing construction throughout the hotel. For two days, we were unable to use the pool, which was a key part of our plans. The construction was not only disruptive, but it was also visible throughout the hotel, making it less enjoyable to relax and take in the surroundings. On another day, we were woken up from a nap by construction noise. Had we been informed of the extent of the work ahead of time, we might have made other arrangements. It really took away from what was supposed to be a peaceful, relaxing stay. While the hotel has a lot of potential, this situation significantly impacted our experience.
10
Catherine
6 Sept 2025
·
Stayed 4 nights
My stay at the Kimpton was wonderful. The staff was friendly and very helpful. The property is really beautiful and located in a perfect area. I really enjoyed the dining options and pool area. My room was spectacular although the view from the balcony wasn’t great. I would definitely recommend this hotel.
My stay at the Kimpton was wonderful. The staff was friendly and very helpful. The property is really beautiful and located in a perfect area. I really enjoyed the dining options and pool area. My room was spectacular although the view from the balcony wasn’t great. I would definitely recommend this hotel.
4
Janissa
5 Apr 2025
·
Stayed 5 nights
We stayed in Kimpton Las Mercedes for our Anniversary. Upon arrival we were advised that the pool would not be available for the two first days of our stay. This was extremely inconvenient since we had booked the resort specifically for its pool access and had wanted to enjoy it those first two days, since the following days we had excursions booked. We were provided with access to small Jacuzzis. However when we attempted to use the Jacuzzis and after requesting service the first day, no staff came to assist. Once the pool did open there was also no staff to take your drink orders during the day, you had to call in your orders. Most evenings had private events which was inconvenient and limited access to the hotel grounds. Additionally every morning at 7am we were woken up by staff either power washing the floors, vacuuming or buffing. Breakfast was nice but expensive. The free tastings of wine, rum and chocolate were also nice. All in all we would not recommend the hotel if you are looking to relax or have a romantic getaway.
We stayed in Kimpton Las Mercedes for our Anniversary. Upon arrival we were advised that the pool would not be available for the two first days of our stay. This was extremely inconvenient since we had booked the resort specifically for its pool access and had wanted to enjoy it those first two days, since the following days we had excursions booked. We were provided with access to small Jacuzzis. However when we attempted to use the Jacuzzis and after requesting service the first day, no staff came to assist. Once the pool did open there was also no staff to take your drink orders during the day, you had to call in your orders. Most evenings had private events which was inconvenient and limited access to the hotel grounds. Additionally every morning at 7am we were woken up by staff either power washing the floors, vacuuming or buffing. Breakfast was nice but expensive. The free tastings of wine, rum and chocolate were also nice. All in all we would not recommend the hotel if you are looking to relax or have a romantic getaway.
10
Iliana
11 Aug 2024
·
Stayed 2 nights
Excelente hotel!! Totalmente recomendado. Volvería otra vez y lo recomendaría a todos. Excelente calidad de comida, servicio, habitaciones y las instalaciones en general estaban buenísimas, te transmite paz. El único tema fue que el elevador no funcionó por el fin de semana completo. En general es un hotel hermosísimo y la calidad de todo es 1 A.
Excelente hotel!! Totalmente recomendado. Volvería otra vez y lo recomendaría a todos. Excelente calidad de comida, servicio, habitaciones y las instalaciones en general estaban buenísimas, te transmite paz. El único tema fue que el elevador no funcionó por el fin de semana completo. En general es un hotel hermosísimo y la calidad de todo es 1 A.
8
Marie
23 Dec 2025
·
Stayed 2 nights
Although the service at this hotel was good, the pool area was enjoyable and well maintained, and the breakfast was nice, unfortunately, the room experience was disappointing. The less expensive rooms do not have actual windows; instead, they have a glass walls facing the hallway, which was not made clear at the time of booking and felt misleading. Noise was also a major issue. Despite the rooms being marketed as soundproof, they were anything but. Music and party noise from downstairs carried all the way up to the rooms and continued late into the night, although we upgraded the rooms to be further from the main area, making it difficult to rest. Given that this hotel is one of the most expensive options in the area, the lack of transparency and the poor sound insulation were especially frustrating, as you would reasonably expect a higher standard for the price.
Although the service at this hotel was good, the pool area was enjoyable and well maintained, and the breakfast was nice, unfortunately, the room experience was disappointing. The less expensive rooms do not have actual windows; instead, they have a glass walls facing the hallway, which was not made clear at the time of booking and felt misleading. Noise was also a major issue. Despite the rooms being marketed as soundproof, they were anything but. Music and party noise from downstairs carried all the way up to the rooms and continued late into the night, although we upgraded the rooms to be further from the main area, making it difficult to rest. Given that this hotel is one of the most expensive options in the area, the lack of transparency and the poor sound insulation were especially frustrating, as you would reasonably expect a higher standard for the price.
10
James Russell
26 Dec 2024
·
Stayed 3 nights
The hotel experience was amazing. Beautiful courtyard with complimentary wine in the afternoons and coffee or tea in the mornings. Overall design clean and modern. Within reasonable walking distance to most of the Colonial District.
The hotel experience was amazing. Beautiful courtyard with complimentary wine in the afternoons and coffee or tea in the mornings. Overall design clean and modern. Within reasonable walking distance to most of the Colonial District.
10
Jaylin
20 Oct 2025
·
Stayed 2 nights
Great amenities, I really loved the pool, gym and spa.
Great amenities, I really loved the pool, gym and spa.
6
Han Z
18 Oct 2024
·
Stayed 3 nights
Amazing property but my room was advertised as having a balcony when it opened into a back atrium facing a wall. Was very disappointed by the room, I booked a balcony because I like having natural light. The pool was also out of commission every day I was there, huge disappointment as this was one of the main reasons I booked this hotel.
Amazing property but my room was advertised as having a balcony when it opened into a back atrium facing a wall. Was very disappointed by the room, I booked a balcony because I like having natural light. The pool was also out of commission every day I was there, huge disappointment as this was one of the main reasons I booked this hotel.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is consistently highlighted, with many calling rooms and common spaces spotless. A few minor issues surfaced, such as pillow odor in one room.
Related guest reviews
10
Maria
6 Jul 2025
·
Stayed 2 nights
The property is beautiful , lots of vegetation , walkable , friendly staff and very clean
The property is beautiful , lots of vegetation , walkable , friendly staff and very clean
10
Vanesa
23 Feb 2026
·
Stayed 2 nights
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
8
Francisco
25 Sept 2024
·
Stayed 1 night
La habitación tenía almohadas que olían mal, a mitad de la noche pedimos que nos llevaran nuevas, y lo hicieron. Igualmente, el servicio en el restaurante italiano estuvo lento, y había pocas personas. Pero la comida demasiado buena. El aire no enfriaba bien, y con el calor que hace, pasamos mucho calor en la noche. La habitación tiene algunos problemas: (a) cuando cuelgas las toallas, tocan los controles de las luces y las prenden/apagan si se mueven, (b) no hay espacio de colocar cosas en el lavamanos sin que se mojen, (c) hay muy poco espacio de closet, y el espacio para colocar las maletas queda justo debajo de las camisas, o sea que lo hace incómodo.
La habitación tenía almohadas que olían mal, a mitad de la noche pedimos que nos llevaran nuevas, y lo hicieron. Igualmente, el servicio en el restaurante italiano estuvo lento, y había pocas personas. Pero la comida demasiado buena. El aire no enfriaba bien, y con el calor que hace, pasamos mucho calor en la noche. La habitación tiene algunos problemas: (a) cuando cuelgas las toallas, tocan los controles de las luces y las prenden/apagan si se mueven, (b) no hay espacio de colocar cosas en el lavamanos sin que se mojen, (c) hay muy poco espacio de closet, y el espacio para colocar las maletas queda justo debajo de las camisas, o sea que lo hace incómodo.
10
Jenny
11 Nov 2025
·
Stayed 1 night
Clean
Clean
10
OMUR
16 Mar 2025
·
Stayed 3 nights
Clean Hotel. Great design
Clean Hotel. Great design
10
Carmina Margarita Aybar
23 May 2025
·
Stayed 2 nights
Clean and very attentive personnel.
Clean and very attentive personnel.
10
Alejandro
25 Dec 2024
·
Stayed 4 nights
Excellent hotel very clean and new. We would absolutely return. Great walkable area with many restaurants around.
Excellent hotel very clean and new. We would absolutely return. Great walkable area with many restaurants around.
10
Kairys
25 Oct 2025
·
Stayed 1 night
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
10
Carlos
1 Jan 2025
·
Stayed 1 night
Very clean
Very clean
10
Joel
15 Feb 2026
·
Stayed 5 nights
Great staff, extremely clean rooms. Great location
Great staff, extremely clean rooms. Great location
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and comfortable, with some spacious options and cozy beds. However, several note noise from music or events, some interior-facing rooms with limited daylight, occasional size or view disappointments, and small design quirks.
Related guest reviews
10
Andrea
4 Sept 2025
·
Stayed 3 nights
The only issue was the loud music at night and early in the morning. Our room was on the third floor near the pool. Next time, I'll request a quieter area of the hotel. Additionally, if there is a wedding, be prepared for strong bass vibrations, as there are no quiet hours.
The only issue was the loud music at night and early in the morning. Our room was on the third floor near the pool. Next time, I'll request a quieter area of the hotel. Additionally, if there is a wedding, be prepared for strong bass vibrations, as there are no quiet hours.
10
jose
5 Apr 2025
·
Stayed 2 nights
Everything was very good staff waiters front desk everybody was very helpful and pleasant only thing there is no towels hooks in bathroom and for nightstand is like a small piece wood on wall no drawers
Everything was very good staff waiters front desk everybody was very helpful and pleasant only thing there is no towels hooks in bathroom and for nightstand is like a small piece wood on wall no drawers
2
Melissa
25 Jul 2025
·
Stayed 1 night
We were extremely disappointed with our stay at Kimpton Las Mercedes. The hotel is advertised as luxury, but the surrounding area felt unsafe and nothing like the photos, more like a rundown neighborhood. Our room was much smaller than described and located right across from the elevator, making it very noisy with no privacy. The view from both the room and pool area was of deteriorated buildings, not the city view shown online. Customer service was also not up to par. We checked out after one night even though we had planned to stay longer. This property is misleading and not worth the price.
We were extremely disappointed with our stay at Kimpton Las Mercedes. The hotel is advertised as luxury, but the surrounding area felt unsafe and nothing like the photos, more like a rundown neighborhood. Our room was much smaller than described and located right across from the elevator, making it very noisy with no privacy. The view from both the room and pool area was of deteriorated buildings, not the city view shown online. Customer service was also not up to par. We checked out after one night even though we had planned to stay longer. This property is misleading and not worth the price.
10
Margaret
31 Aug 2025
·
Stayed 4 nights
The property is absolutely gorgeous, you feel like you’re apart of nature when you’re in the lobby. The rooms were very clean and modern. The staff is extremely attentive.
The property is absolutely gorgeous, you feel like you’re apart of nature when you’re in the lobby. The rooms were very clean and modern. The staff is extremely attentive.
10
MARIA
19 Feb 2026
·
Stayed 1 night
La habitación bella, espaciosa, de lujo. El desayuno buffet delicioso. La piscina muy sabrosa.
La habitación bella, espaciosa, de lujo. El desayuno buffet delicioso. La piscina muy sabrosa.
8
Marie
23 Dec 2025
·
Stayed 2 nights
Although the service at this hotel was good, the pool area was enjoyable and well maintained, and the breakfast was nice, unfortunately, the room experience was disappointing. The less expensive rooms do not have actual windows; instead, they have a glass walls facing the hallway, which was not made clear at the time of booking and felt misleading. Noise was also a major issue. Despite the rooms being marketed as soundproof, they were anything but. Music and party noise from downstairs carried all the way up to the rooms and continued late into the night, although we upgraded the rooms to be further from the main area, making it difficult to rest. Given that this hotel is one of the most expensive options in the area, the lack of transparency and the poor sound insulation were especially frustrating, as you would reasonably expect a higher standard for the price.
Although the service at this hotel was good, the pool area was enjoyable and well maintained, and the breakfast was nice, unfortunately, the room experience was disappointing. The less expensive rooms do not have actual windows; instead, they have a glass walls facing the hallway, which was not made clear at the time of booking and felt misleading. Noise was also a major issue. Despite the rooms being marketed as soundproof, they were anything but. Music and party noise from downstairs carried all the way up to the rooms and continued late into the night, although we upgraded the rooms to be further from the main area, making it difficult to rest. Given that this hotel is one of the most expensive options in the area, the lack of transparency and the poor sound insulation were especially frustrating, as you would reasonably expect a higher standard for the price.
10
Kairys
25 Oct 2025
·
Stayed 1 night
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
6
Han Z
18 Oct 2024
·
Stayed 3 nights
Amazing property but my room was advertised as having a balcony when it opened into a back atrium facing a wall. Was very disappointed by the room, I booked a balcony because I like having natural light. The pool was also out of commission every day I was there, huge disappointment as this was one of the main reasons I booked this hotel.
Amazing property but my room was advertised as having a balcony when it opened into a back atrium facing a wall. Was very disappointed by the room, I booked a balcony because I like having natural light. The pool was also out of commission every day I was there, huge disappointment as this was one of the main reasons I booked this hotel.
8
Sandra
22 Jul 2025
·
Stayed 3 nights
Very nice hotel and friendly staff. Sometimes it was a little bit loud in the room.
Very nice hotel and friendly staff. Sometimes it was a little bit loud in the room.
6
ivy
26 Jan 2025
·
Stayed 1 night
King superior room was quite small and crowded bathroom area. Shower leaked out into bedroom Floor and ruined my handbag. Told staff and they texted saying they would move us but this would have been a hassle. Paid for breakfast formour fullmstay but 2nd day they said we did nit pay and charged us again. Did get a refund. Very pretty lobby and breakfast buffet was good.
King superior room was quite small and crowded bathroom area. Shower leaked out into bedroom Floor and ruined my handbag. Told staff and they texted saying they would move us but this would have been a hassle. Paid for breakfast formour fullmstay but 2nd day they said we did nit pay and charged us again. Did get a refund. Very pretty lobby and breakfast buffet was good.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, welcoming, and accommodating. Recurring issues include slow or unreachable phone/room service, long check-in waits, billing or room-assignment errors, uneven follow-through, and one report of discriminatory treatment by managers.
Related guest reviews
6
Arturo
3 Jan 2026
·
Stayed 4 nights
El servicio y el personal. Son muy lentos. No contestan las llamadas a recepción y jamás fue posible pedir Room Sevice ya que nadie responde jamás al teléfono.
El servicio y el personal. Son muy lentos. No contestan las llamadas a recepción y jamás fue posible pedir Room Sevice ya que nadie responde jamás al teléfono.
10
Jason
3 Nov 2025
·
Stayed 4 nights
The property was excellent and customer service enhanced the stay.
The property was excellent and customer service enhanced the stay.
6
Ian
28 Jan 2026
·
Stayed 1 night
Check In process was very long. Was originally granted early check in, but didn’t receive the room until almost 3 hrs later.
Check In process was very long. Was originally granted early check in, but didn’t receive the room until almost 3 hrs later.
8
Andy
27 Mar 2025
·
The hotel is nice, clean, modern, and centrally located. Service is slow, and the operation at the pool is a hot mess. They claim to have a pool bar, but it is never open and when you order a drink, they have to get it from the bar in the main floor, which takes quite some time. Pool also had no available towels, and it took some time for them to be replaced. Would stay there again, but prefer the service and ambiance at the nearby Hodelpa Nicolas de Ovando. Manager (guy) talked to me to make things right and assure me that he would take care of it personally, but I never heard back from him. Another manager, named Barbara, was more helpful. Other guests had same issues.
The hotel is nice, clean, modern, and centrally located. Service is slow, and the operation at the pool is a hot mess. They claim to have a pool bar, but it is never open and when you order a drink, they have to get it from the bar in the main floor, which takes quite some time. Pool also had no available towels, and it took some time for them to be replaced. Would stay there again, but prefer the service and ambiance at the nearby Hodelpa Nicolas de Ovando. Manager (guy) talked to me to make things right and assure me that he would take care of it personally, but I never heard back from him. Another manager, named Barbara, was more helpful. Other guests had same issues.
10
Rafael
25 Sept 2025
·
Stayed 2 nights
The property is gorgeous. Service is outstanding: Staff is warm and friendly and will go out of their way to make you feel comfortable. I was here for a business trip (business hotels in the business sector of town are boring); The staff quickly noticed, made a meeting room available, and pointed to where I could get coffee, etc. The hotel is in the middle of the "old (colonial) part of town" which is undergoing an "upgrade," and becoming the "cool" part of town. (at night the property is very quiet - no street noise). It's a walkable, touristy area at night, full of restaurants and bars, but I also learned from my business relationships that a number of wealthy locals are buying properties close by and making homes, modernizing old colonial structures.
The property is gorgeous. Service is outstanding: Staff is warm and friendly and will go out of their way to make you feel comfortable. I was here for a business trip (business hotels in the business sector of town are boring); The staff quickly noticed, made a meeting room available, and pointed to where I could get coffee, etc. The hotel is in the middle of the "old (colonial) part of town" which is undergoing an "upgrade," and becoming the "cool" part of town. (at night the property is very quiet - no street noise). It's a walkable, touristy area at night, full of restaurants and bars, but I also learned from my business relationships that a number of wealthy locals are buying properties close by and making homes, modernizing old colonial structures.
6
Filippo
8 Mar 2025
·
Stayed 2 nights
Nobody answers phones in this hotel. Not the concierge, or the lobby or room service. It was impossible to get a hold of anyone.
Nobody answers phones in this hotel. Not the concierge, or the lobby or room service. It was impossible to get a hold of anyone.
2
Adriana
6 Aug 2025
·
Stayed 4 nights
The hotel is beautiful, the rooms are clean and modern, and most of the staff were warm and attentive. Unfortunately, my experience took a turn on the final morning during breakfast. My mother and I were approached by not one but two managers who asked a series of intrusive personal questions — including where we’re from, what we do for work, why we’re visiting, and when we’re leaving. One even asked for our room number. Meanwhile, we noticed other guests around us were simply told to “enjoy their meal” with no such interrogation. As a Dominican-Bermudian woman celebrating obtaining my Dominican citizenship and first property purchase, this treatment felt deeply discriminatory and out of place in a luxury setting. I left feeling uncomfortable and unwelcome — a stark contrast to how we felt during the rest of our stay. This experience sadly overshadowed what could have been a glowing recommendation. I hope the hotel takes steps to ensure all guests are treated with equal respect and dignity.
The hotel is beautiful, the rooms are clean and modern, and most of the staff were warm and attentive. Unfortunately, my experience took a turn on the final morning during breakfast. My mother and I were approached by not one but two managers who asked a series of intrusive personal questions — including where we’re from, what we do for work, why we’re visiting, and when we’re leaving. One even asked for our room number. Meanwhile, we noticed other guests around us were simply told to “enjoy their meal” with no such interrogation. As a Dominican-Bermudian woman celebrating obtaining my Dominican citizenship and first property purchase, this treatment felt deeply discriminatory and out of place in a luxury setting. I left feeling uncomfortable and unwelcome — a stark contrast to how we felt during the rest of our stay. This experience sadly overshadowed what could have been a glowing recommendation. I hope the hotel takes steps to ensure all guests are treated with equal respect and dignity.
4
Sandra
27 Apr 2025
·
Stayed 2 nights
Beautiful accommodation in the heart of zona colonial that however didn't meet our expectations on the service side: Wrong room assigned at check-in and were asked to move to another room just shortly after having settled in, no hot water in the room until requested, large amounts wrongly charged to our credit card and we had to return several times to reception to address this - Issue remains unresolved almost one week after our departure and we can only assume that our card was linked to another room.
Beautiful accommodation in the heart of zona colonial that however didn't meet our expectations on the service side: Wrong room assigned at check-in and were asked to move to another room just shortly after having settled in, no hot water in the room until requested, large amounts wrongly charged to our credit card and we had to return several times to reception to address this - Issue remains unresolved almost one week after our departure and we can only assume that our card was linked to another room.
10
Patricia
24 Jun 2025
·
Stayed 1 night
The property is in a fantastic location, and the hotel itself is modern and just a year old. What truly sets this place apart is the incredible staff. They are friendly, attentive, and go above and beyond to make your stay unforgettable. Moises at Guest Services was exceptional. I had a booking issue through a third party, and he took it upon himself to resolve it quickly and with a positive attitude. On top of that, he was kind enough to upgrade our room, making our experience even more special. His dedication turned a stressful moment into a wonderful memory. Johanna from Housekeeping was warm and thorough, and Damian, the bellboy, was equally helpful and kind. Don’t miss dining at Zola Restaurant, and be sure to ask for Eric. His recommendations for both food and wine were spot-on, and he made our evening extra special. Even the security and valet parking staff stood out. Always kind, smiling, and genuinely happy to help, their welcoming attitude added to the sense of comfort and care throughout our stay. This getaway was exactly what my husband and I needed: peaceful, beautiful, and relaxing. A gentle reminder to future guests: please remember to tip the staff. They work incredibly hard and, while wages in the Dominican Republic may be low, the service and hospitality are truly five-star. Be kind, be generous, and be respectful when visiting another country. This hotel is a gem, but it’s the people who truly make it shine. Highly recommend staying here
The property is in a fantastic location, and the hotel itself is modern and just a year old. What truly sets this place apart is the incredible staff. They are friendly, attentive, and go above and beyond to make your stay unforgettable. Moises at Guest Services was exceptional. I had a booking issue through a third party, and he took it upon himself to resolve it quickly and with a positive attitude. On top of that, he was kind enough to upgrade our room, making our experience even more special. His dedication turned a stressful moment into a wonderful memory. Johanna from Housekeeping was warm and thorough, and Damian, the bellboy, was equally helpful and kind. Don’t miss dining at Zola Restaurant, and be sure to ask for Eric. His recommendations for both food and wine were spot-on, and he made our evening extra special. Even the security and valet parking staff stood out. Always kind, smiling, and genuinely happy to help, their welcoming attitude added to the sense of comfort and care throughout our stay. This getaway was exactly what my husband and I needed: peaceful, beautiful, and relaxing. A gentle reminder to future guests: please remember to tip the staff. They work incredibly hard and, while wages in the Dominican Republic may be low, the service and hospitality are truly five-star. Be kind, be generous, and be respectful when visiting another country. This hotel is a gem, but it’s the people who truly make it shine. Highly recommend staying here
10
Brendan
15 Feb 2025
·
Stayed 5 nights
Great hospitality and very accommodating when they can be!
Great hospitality and very accommodating when they can be!
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AI-generated summary based on recent guest reviews
Location
Central in Zona Colonial and walkable to major sights, which many guests loved. A few found the immediate surroundings rundown or felt unsafe.
Related guest reviews
10
Vanesa
23 Feb 2026
·
Stayed 2 nights
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
2
Melissa
25 Jul 2025
·
Stayed 1 night
We were extremely disappointed with our stay at Kimpton Las Mercedes. The hotel is advertised as luxury, but the surrounding area felt unsafe and nothing like the photos, more like a rundown neighborhood. Our room was much smaller than described and located right across from the elevator, making it very noisy with no privacy. The view from both the room and pool area was of deteriorated buildings, not the city view shown online. Customer service was also not up to par. We checked out after one night even though we had planned to stay longer. This property is misleading and not worth the price.
We were extremely disappointed with our stay at Kimpton Las Mercedes. The hotel is advertised as luxury, but the surrounding area felt unsafe and nothing like the photos, more like a rundown neighborhood. Our room was much smaller than described and located right across from the elevator, making it very noisy with no privacy. The view from both the room and pool area was of deteriorated buildings, not the city view shown online. Customer service was also not up to par. We checked out after one night even though we had planned to stay longer. This property is misleading and not worth the price.
10
Wendy
28 Jun 2025
·
Stayed 1 night
This is an amazing hotel in the heart of Zona Colonial. It’s beautiful and easy access to restaurants and other attractions.
This is an amazing hotel in the heart of Zona Colonial. It’s beautiful and easy access to restaurants and other attractions.
10
Rafael
25 Sept 2025
·
Stayed 2 nights
The property is gorgeous. Service is outstanding: Staff is warm and friendly and will go out of their way to make you feel comfortable. I was here for a business trip (business hotels in the business sector of town are boring); The staff quickly noticed, made a meeting room available, and pointed to where I could get coffee, etc. The hotel is in the middle of the "old (colonial) part of town" which is undergoing an "upgrade," and becoming the "cool" part of town. (at night the property is very quiet - no street noise). It's a walkable, touristy area at night, full of restaurants and bars, but I also learned from my business relationships that a number of wealthy locals are buying properties close by and making homes, modernizing old colonial structures.
The property is gorgeous. Service is outstanding: Staff is warm and friendly and will go out of their way to make you feel comfortable. I was here for a business trip (business hotels in the business sector of town are boring); The staff quickly noticed, made a meeting room available, and pointed to where I could get coffee, etc. The hotel is in the middle of the "old (colonial) part of town" which is undergoing an "upgrade," and becoming the "cool" part of town. (at night the property is very quiet - no street noise). It's a walkable, touristy area at night, full of restaurants and bars, but I also learned from my business relationships that a number of wealthy locals are buying properties close by and making homes, modernizing old colonial structures.
10
Alejandro
25 Dec 2024
·
Stayed 4 nights
Excellent hotel very clean and new. We would absolutely return. Great walkable area with many restaurants around.
Excellent hotel very clean and new. We would absolutely return. Great walkable area with many restaurants around.
10
James Russell
26 Dec 2024
·
Stayed 3 nights
The hotel experience was amazing. Beautiful courtyard with complimentary wine in the afternoons and coffee or tea in the mornings. Overall design clean and modern. Within reasonable walking distance to most of the Colonial District.
The hotel experience was amazing. Beautiful courtyard with complimentary wine in the afternoons and coffee or tea in the mornings. Overall design clean and modern. Within reasonable walking distance to most of the Colonial District.
10
Octavio
9 Nov 2025
·
Stayed 4 nights
Excelente hotel, instalaciones bastante agradables,la gran mayoría del personal amable y servicial, excelente ubicación muy cerca del centro histórico. Solo me parecieron caros los alimentos y también el precio del early check-in.
Excelente hotel, instalaciones bastante agradables,la gran mayoría del personal amable y servicial, excelente ubicación muy cerca del centro histórico. Solo me parecieron caros los alimentos y también el precio del early check-in.
10
Kairys
25 Oct 2025
·
Stayed 1 night
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
10
DANIELA
20 Nov 2024
·
Stayed 1 night
Hotel ubicado en el casco histórico de la ciudad de Santo Domingo por lo que está cerca de todas las atracciones históricas a solo pasos de distancia.
Hotel ubicado en el casco histórico de la ciudad de Santo Domingo por lo que está cerca de todas las atracciones históricas a solo pasos de distancia.
10
Joel
15 Feb 2026
·
Stayed 5 nights
Great staff, extremely clean rooms. Great location
Great staff, extremely clean rooms. Great location
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AI-generated summary based on recent guest reviews
Dining
Breakfast and on-site dining receive frequent praise for quality and options. Some guests found prices high or service slow, and one review felt food quality did not match presentation.
Related guest reviews
10
Vanesa
23 Feb 2026
·
Stayed 2 nights
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
10
MARIA
19 Feb 2026
·
Stayed 1 night
La habitación bella, espaciosa, de lujo. El desayuno buffet delicioso. La piscina muy sabrosa.
La habitación bella, espaciosa, de lujo. El desayuno buffet delicioso. La piscina muy sabrosa.
10
edward c
29 Oct 2024
·
Stayed 6 nights
I would have preferred a larger mirror at the sink but the vanity was designed as it was and it really was a minor issue. I believe the water available at various locations e.g., the pool/gym area had not been filtered and it made me sick but I quickly recovered but that should be checked. The hotel also needs to install a ATM so clients are not directed to the supermarket. I would recommend for a hotel of this caliber that that it consider adding a spa where a manicure/pedicure/massage can be accessed upon advance request or by appointment. The food, while presented beautifully was not equal to the presentation and was an overall disappointment. I ate one breakfast once and had no desire to return for breakfast or any other meals -- particularly when there are so many superior places to eat cheaply including Villar Hermanos and/or at Blue Mall or the Piantini area. May also consider providing designated taxi service for ground transportation. Parking was also an issue for taxis and there should be allowances -- didn't appreciate the abrupt nature of security when I was paying for a taxi that had to move forward and the assumption that I was not a guest at the property. It was a bit embarrassing and humiliating to say the least. These were minor issues they did not alter the overall pleasant experience and I hope to return as a guest again.
I would have preferred a larger mirror at the sink but the vanity was designed as it was and it really was a minor issue. I believe the water available at various locations e.g., the pool/gym area had not been filtered and it made me sick but I quickly recovered but that should be checked. The hotel also needs to install a ATM so clients are not directed to the supermarket. I would recommend for a hotel of this caliber that that it consider adding a spa where a manicure/pedicure/massage can be accessed upon advance request or by appointment. The food, while presented beautifully was not equal to the presentation and was an overall disappointment. I ate one breakfast once and had no desire to return for breakfast or any other meals -- particularly when there are so many superior places to eat cheaply including Villar Hermanos and/or at Blue Mall or the Piantini area. May also consider providing designated taxi service for ground transportation. Parking was also an issue for taxis and there should be allowances -- didn't appreciate the abrupt nature of security when I was paying for a taxi that had to move forward and the assumption that I was not a guest at the property. It was a bit embarrassing and humiliating to say the least. These were minor issues they did not alter the overall pleasant experience and I hope to return as a guest again.
4
Janissa
5 Apr 2025
·
Stayed 5 nights
We stayed in Kimpton Las Mercedes for our Anniversary. Upon arrival we were advised that the pool would not be available for the two first days of our stay. This was extremely inconvenient since we had booked the resort specifically for its pool access and had wanted to enjoy it those first two days, since the following days we had excursions booked. We were provided with access to small Jacuzzis. However when we attempted to use the Jacuzzis and after requesting service the first day, no staff came to assist. Once the pool did open there was also no staff to take your drink orders during the day, you had to call in your orders. Most evenings had private events which was inconvenient and limited access to the hotel grounds. Additionally every morning at 7am we were woken up by staff either power washing the floors, vacuuming or buffing. Breakfast was nice but expensive. The free tastings of wine, rum and chocolate were also nice. All in all we would not recommend the hotel if you are looking to relax or have a romantic getaway.
We stayed in Kimpton Las Mercedes for our Anniversary. Upon arrival we were advised that the pool would not be available for the two first days of our stay. This was extremely inconvenient since we had booked the resort specifically for its pool access and had wanted to enjoy it those first two days, since the following days we had excursions booked. We were provided with access to small Jacuzzis. However when we attempted to use the Jacuzzis and after requesting service the first day, no staff came to assist. Once the pool did open there was also no staff to take your drink orders during the day, you had to call in your orders. Most evenings had private events which was inconvenient and limited access to the hotel grounds. Additionally every morning at 7am we were woken up by staff either power washing the floors, vacuuming or buffing. Breakfast was nice but expensive. The free tastings of wine, rum and chocolate were also nice. All in all we would not recommend the hotel if you are looking to relax or have a romantic getaway.
8
Francisco
25 Sept 2024
·
Stayed 1 night
La habitación tenía almohadas que olían mal, a mitad de la noche pedimos que nos llevaran nuevas, y lo hicieron. Igualmente, el servicio en el restaurante italiano estuvo lento, y había pocas personas. Pero la comida demasiado buena. El aire no enfriaba bien, y con el calor que hace, pasamos mucho calor en la noche. La habitación tiene algunos problemas: (a) cuando cuelgas las toallas, tocan los controles de las luces y las prenden/apagan si se mueven, (b) no hay espacio de colocar cosas en el lavamanos sin que se mojen, (c) hay muy poco espacio de closet, y el espacio para colocar las maletas queda justo debajo de las camisas, o sea que lo hace incómodo.
La habitación tenía almohadas que olían mal, a mitad de la noche pedimos que nos llevaran nuevas, y lo hicieron. Igualmente, el servicio en el restaurante italiano estuvo lento, y había pocas personas. Pero la comida demasiado buena. El aire no enfriaba bien, y con el calor que hace, pasamos mucho calor en la noche. La habitación tiene algunos problemas: (a) cuando cuelgas las toallas, tocan los controles de las luces y las prenden/apagan si se mueven, (b) no hay espacio de colocar cosas en el lavamanos sin que se mojen, (c) hay muy poco espacio de closet, y el espacio para colocar las maletas queda justo debajo de las camisas, o sea que lo hace incómodo.
10
Patricia
24 Jun 2025
·
Stayed 1 night
The property is in a fantastic location, and the hotel itself is modern and just a year old. What truly sets this place apart is the incredible staff. They are friendly, attentive, and go above and beyond to make your stay unforgettable. Moises at Guest Services was exceptional. I had a booking issue through a third party, and he took it upon himself to resolve it quickly and with a positive attitude. On top of that, he was kind enough to upgrade our room, making our experience even more special. His dedication turned a stressful moment into a wonderful memory. Johanna from Housekeeping was warm and thorough, and Damian, the bellboy, was equally helpful and kind. Don’t miss dining at Zola Restaurant, and be sure to ask for Eric. His recommendations for both food and wine were spot-on, and he made our evening extra special. Even the security and valet parking staff stood out. Always kind, smiling, and genuinely happy to help, their welcoming attitude added to the sense of comfort and care throughout our stay. This getaway was exactly what my husband and I needed: peaceful, beautiful, and relaxing. A gentle reminder to future guests: please remember to tip the staff. They work incredibly hard and, while wages in the Dominican Republic may be low, the service and hospitality are truly five-star. Be kind, be generous, and be respectful when visiting another country. This hotel is a gem, but it’s the people who truly make it shine. Highly recommend staying here
The property is in a fantastic location, and the hotel itself is modern and just a year old. What truly sets this place apart is the incredible staff. They are friendly, attentive, and go above and beyond to make your stay unforgettable. Moises at Guest Services was exceptional. I had a booking issue through a third party, and he took it upon himself to resolve it quickly and with a positive attitude. On top of that, he was kind enough to upgrade our room, making our experience even more special. His dedication turned a stressful moment into a wonderful memory. Johanna from Housekeeping was warm and thorough, and Damian, the bellboy, was equally helpful and kind. Don’t miss dining at Zola Restaurant, and be sure to ask for Eric. His recommendations for both food and wine were spot-on, and he made our evening extra special. Even the security and valet parking staff stood out. Always kind, smiling, and genuinely happy to help, their welcoming attitude added to the sense of comfort and care throughout our stay. This getaway was exactly what my husband and I needed: peaceful, beautiful, and relaxing. A gentle reminder to future guests: please remember to tip the staff. They work incredibly hard and, while wages in the Dominican Republic may be low, the service and hospitality are truly five-star. Be kind, be generous, and be respectful when visiting another country. This hotel is a gem, but it’s the people who truly make it shine. Highly recommend staying here
10
Dmitriy
26 Aug 2024
·
Stayed 3 nights
Modern hotel in oldest part of town. Excellent food. Oasis inside the city.
Modern hotel in oldest part of town. Excellent food. Oasis inside the city.
10
sonia
23 Oct 2025
·
Stayed 1 night
Lots of healthy options, good presentation and wonderful staff!
Lots of healthy options, good presentation and wonderful staff!
10
david
13 Oct 2025
·
Stayed 1 night
Breakfast and dinner are definitely great fresh local sources everything was so fresh, and the staff is so welcoming, everyone is so detail oriented Top of the line on all services
Breakfast and dinner are definitely great fresh local sources everything was so fresh, and the staff is so welcoming, everyone is so detail oriented Top of the line on all services
10
Adieurys
1 Aug 2025
·
Stayed 1 night
Excellent service, nice space. The breakfast was great as well!
Excellent service, nice space. The breakfast was great as well!
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AI-generated summary based on recent guest reviews
10
Julio
2 weeks ago
·
Stayed 2 nights
Excellent hotel with friendly staff
Excellent hotel with friendly staff
10
William
30 Jul 2026
·
Stayed 3 nights
Beautiful hotel! Very friendly staff. Rooms were nice and cool throughout the day.
Beautiful hotel! Very friendly staff. Rooms were nice and cool throughout the day.
8
Orquidia
26 Jul 2026
·
Stayed 1 night
Service was great and facility is beautiful but the rooms have a strong smell of humidity and the sheets feel as if they are wet due to the high level of humidity
Service was great and facility is beautiful but the rooms have a strong smell of humidity and the sheets feel as if they are wet due to the high level of humidity
10
erika
26 Jul 2026
·
Stayed 1 night
The hotel is beautiful and the staff is very friendly and helpful. I will definitely go back and I highly recommend it.
The hotel is beautiful and the staff is very friendly and helpful. I will definitely go back and I highly recommend it.
10
Richard
7 Jul 2026
·
Stayed 2 nights
The property was in excellent conditions, staff was super friendly and the breakfast menu had a good variety. Close enough to walk to shops and restaurants if needed.
The property was in excellent conditions, staff was super friendly and the breakfast menu had a good variety. Close enough to walk to shops and restaurants if needed.
FAQs about Kimpton Las Mercedes by IHG
Is parking available at the hotel?
Free valet parking is available on-site, and there is also parking available on-site. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee, approximately DOP 1750 to 2000 per person.
Does the hotel allow pets?
Pets are not allowed at the property. However, service animals are exempt from this policy.
What are the check-in and check-out times?
Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.
What accessibility features does the hotel offer?
The property has limited wheelchair accessibility, including elevators and step-free entrances. Some public areas and rooms are wheelchair-accessible.
Where is the hotel located in relation to key landmarks?
The hotel is located in Santo Domingo's Zona Colonial, within a 5-minute walk of Calle El Conde and Columbus Park. It is 0.6 miles from Malecon and 2 miles from Sambil Santo Domingo.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor swimming pool, which is seasonal. The operational hours are not specified.
What are the hotel's policies regarding children?
Children are allowed at the property, and one child aged 17 years or younger can stay free when occupying the parent or guardian's room using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-10: 157.1214489943237USD
- 2026-11-11: 157.8698569230194USD
- 2026-11-12: 209.86209149394224USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 183.90010884968567USD
- 2026-11-16: 157.42666478515625USD
- 2026-11-17: 183.1742487290802USD
- 2026-11-18: 183.64643332235718USD
- 2026-11-19: 186.83450393736265USD
- 2026-11-20: 193.79612699890137USD
- 2026-11-21: 209.6356323381195USD
- 2026-11-22: 175.39769071017454USD
- 2026-11-23: 177.53947875247192USD
- 2026-11-24: 204.07816429922485USD
- 2026-11-25: 169.83580783413694USD
- 2026-11-26: 183.54066329685972USD
- 2026-11-27: 171.99378361262512USD
- 2026-11-28: 171.65761321653747USD
- 2026-11-29: 171.65761321653747USD
- 2026-11-30: 171.10202033992005USD
- 2026-12-01: 175.07757272959898USD
- 2026-12-02: 183.67850432321165USD
- 2026-12-03: 179.057844427948USD
- 2026-12-04: 212.44118522457885USD
- 2026-12-05: 213.28773447550964USD
- 2026-12-06: 192.07066993974303USD
- 2026-12-07: 196.6638597372284USD
- 2026-12-08: 174.041879USD
- 2026-12-09: 209.24680528292845USD
- 2026-12-10: 277.1166717942962USD
- 2026-12-11: 306.24084497375486USD
- 2026-12-12: 395.15211286483765USD
- 2026-12-13: 308.8233048062744USD
- 2026-12-14: 179.584614USD
- 2026-12-15: 174.9820025002594USD
- 2026-12-16: 183.95875344882202USD
- 2026-12-17: 212.07800143800353USD
- 2026-12-18: 170.0824636012573USD
- 2026-12-19: 213.28773447550964USD
- 2026-12-20: 178.2998625612335USD
- 2026-12-21: 191.96474767848204USD
- 2026-12-22: 176.19868763763427USD
- 2026-12-23: 183.61179122860716USD
- 2026-12-24: 212.07800143800353USD
- 2026-12-25: 212.44118522457885USD
- 2026-12-26: 169.6959539126892USD
- 2026-12-27: 237.70572509075927USD
- 2026-12-28: 169.6959539126892USD
- 2026-12-29: 174.041879USD
- 2026-12-30: 183.1742487290802USD
- 2026-12-31: 179.22545600361633USD
- 2027-01-01: 184.92470628363037USD
- 2027-01-02: 161.56164184944151USD
- 2027-01-03: 172.10961811360167USD
- 2027-01-04: 213.9668074714508USD
- 2027-01-05: 165.22813872402952USD
- 2027-01-06: 173.66120501570128USD
- 2027-01-07: 240.95012293827818USD
- 2027-01-08: 241.99449410639951USD
- 2027-01-09: 243.06526972195434USD
- 2027-01-10: 172.09958746829224USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Fee for buffet breakfast: approximately DOP 1750 to 2000 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Room service
Valet parking
Activities
Swimming pool
Garden
Pool outdoor
Live music
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
General
Room service
Restaurant
Non-smoking rooms
Solarium
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Valet parking
Free parking
Parking Onsite
Internet
Free wi-fi