Courtyard by Marriott Franklin Cool Springs
US$179
/ night
Avg. for September
Select dates to see prices and availability
US$179
/ night
Avg. for September
Monthly average prices
Nightly prices at Courtyard by Marriott Franklin Cool Springs average US$142 in the cheapest month (December) and US$205 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$152 |
| February | US$159 |
| March | US$172 |
| April | US$182 |
| May | US$177 |
| June | US$172 |
| July | US$175 |
| August | US$154 |
| September | US$179 |
| October | US$205 |
| November | US$162 |
| December | US$142 |
J
F
M
A
M
J
J
A
Sept · US$179
S
O
N
D
Most expensive: October (~US$205)
Cheapest: December (~US$142)
About this property
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Amenities
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Business amenities
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Franklin? This hotel has 635 square feet (59 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Dining
Stop by the hotel's restaurant, Bistro, for dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Rooms
Stay in one of 126 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Location
When you stay at Courtyard by Marriott Franklin Cool Springs in Franklin, you'll be in the business district, within a 15-minute drive of CoolSprings Galleria and Nashville Zoo. This hotel is 16.2 mi (26 km) from Belmont University and 1.5 mi (2.3 km) from Aspen Grove Park.
What's nearby
Aspen Grove Park(1.4 Miles)
CoolSprings Galleria(1.7 Miles)
Iasis Health Care(2.1 Miles)
Saint Thomas Medical Partners(3 Miles)
Crockett Park(3.5 Miles)
The Park at Harlinsdale Farm(3.7 Miles)
SOAR Adventure Tower(4 Miles)
The Factory(4.1 Miles)
Boiler Room Theatre(4.1 Miles)
Franklin Farmers Market(4.2 Miles)
Fort Granger Park(4.3 Miles)
Crockett Park Tennis Center(4.5 Miles)
Brentwood Library(4.8 Miles)
Brentwood Baptist Church(4.9 Miles)
Maggie's Bark Park(4.9 Miles)
Nashville International Airport (BNA)(20.5 Miles)
Smyrna, TN (MQY)(26 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Location
2001 Meridian Boulevard, Franklin, Tennessee, United States of America
Aspen Grove Park (1.4 Miles)
CoolSprings Galleria (1.7 Miles)
Iasis Health Care (2.1 Miles)
Saint Thomas Medical Partners (3 Miles)
Crockett Park (3.5 Miles)
The Park at Harlinsdale Farm (3.7 Miles)
Guest reviews
8.3
Very good
Based on 1,000 verified reviews
Who stays here?
Business
22%
Couple
28%
Family
34%
Group
8%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Courtyard by Marriott Franklin Cool Springs, travelers consistently highlight very clean, comfortable rooms and friendly staff, along with a walkable, convenient location near restaurants and major roads, making it an easy overnight stop or base for local plans.
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What guests think
At Courtyard by Marriott Franklin Cool Springs, travelers consistently highlight very clean, comfortable rooms and friendly staff, along with a walkable, convenient location near restaurants and major roads, making it an easy overnight stop or base for local plans.
Recurring frustrations include pay to park arrangements, limited or pricey on site breakfast or coffee, and pool or hot tub temperature and towel issues. Some reviews note intermittent maintenance or service lapses such as slow responses, housekeeping frequency, noise, or equipment problems. Overall, it delivers a solid, practical stay with limited extras.
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AI-generated summary based on recent guest reviews
Facilities
Guests mention a mix of facility experiences: pool and hot tub sometimes cool or low on towels, and some maintenance eyesores. Parking can be limited, confusing, or incurs a daily fee.
Related guest reviews
10
Jamie
12 Nov 2023
·
Stayed 1 night
Staff was very friendly. The room was clean and comfy bed. Hot tub was great! We enjoyed our stay.
Staff was very friendly. The room was clean and comfy bed. Hot tub was great! We enjoyed our stay.
8
Jynell
31 Mar 2025
·
Stayed 1 night
Loved the area and how easy it was to walk to restaurants etc. Super cute area. Room had brackets on wall where a picture should have been. Either hang a picture or remove brackets. None of the overhead lights worked. There were kids (I think traveling baseball teams) everywhere, so the pool was crowded with no clean towels, with dirty towel baskets overflowing (I went to the front desk and was given 2 clean pool towels). We would have liked to enjoy the hot tub without it being occupied by small children. They also had a pizza dinner and basically took over the lobby, but it wasn’t a dealbreaker for us and overall a nice stay.
Loved the area and how easy it was to walk to restaurants etc. Super cute area. Room had brackets on wall where a picture should have been. Either hang a picture or remove brackets. None of the overhead lights worked. There were kids (I think traveling baseball teams) everywhere, so the pool was crowded with no clean towels, with dirty towel baskets overflowing (I went to the front desk and was given 2 clean pool towels). We would have liked to enjoy the hot tub without it being occupied by small children. They also had a pizza dinner and basically took over the lobby, but it wasn’t a dealbreaker for us and overall a nice stay.
6
Gerry
25 Mar 2024
·
Stayed 1 night
There was what seemed like electrical wires in many places coming out of ceiling & into boxes sitting on the ground. Both concerning and not what you would expect to see on a $200 a night hotel stay
There was what seemed like electrical wires in many places coming out of ceiling & into boxes sitting on the ground. Both concerning and not what you would expect to see on a $200 a night hotel stay
6
Preston
4 Aug 2024
·
Stayed 1 night
The parking was a little confusing since the arrow that says "courtyard" points in the exact opposite direction of the hotel and all the buildings back there look the same. Wasn't a big deal obviously but the beds and pillows and linens? Those were horrible, the pillows were very flat, the linens (i use that term loosely) felt like the hard paper towel in a pu loc school and the bed felt there was no padding between your body and the springs. The shower was AMAZING and I needed it after that night tossing amd turning. The room was really nice looking, there was hair in the sink but I just ran the water foe a second to wash it down, whatever, but the beds were really disappointing.
The parking was a little confusing since the arrow that says "courtyard" points in the exact opposite direction of the hotel and all the buildings back there look the same. Wasn't a big deal obviously but the beds and pillows and linens? Those were horrible, the pillows were very flat, the linens (i use that term loosely) felt like the hard paper towel in a pu loc school and the bed felt there was no padding between your body and the springs. The shower was AMAZING and I needed it after that night tossing amd turning. The room was really nice looking, there was hair in the sink but I just ran the water foe a second to wash it down, whatever, but the beds were really disappointing.
10
Marisa
11 Mar 2024
·
Stayed 1 night
We loved almost everything about this hotel… especially the location! We had a dinner reservation at Tupelo honey and it was literally out the front door and across the street—so nice on a rainy day! Closer than walking to our car would have been! The room was a perfect size and we loved the cute little sofa in there. The only thing that was baffling was the pool room. There was a huge chunk out of the ceiling. Also, the hot tub wasn’t super hot and the pool was COLD! But the room itself was a good temperature. Honestly if we wouldn’t have used the pool facilities it would have been a 10/10– and even the pool facilities could have been a lot worse—it at least seemed pretty clean in there. The breakfast was a bit pricey but DELICIOUS! Had the breakfast sandwich and it was a bit elevated from the norm with arugula and guacamole—highly recommend.
We loved almost everything about this hotel… especially the location! We had a dinner reservation at Tupelo honey and it was literally out the front door and across the street—so nice on a rainy day! Closer than walking to our car would have been! The room was a perfect size and we loved the cute little sofa in there. The only thing that was baffling was the pool room. There was a huge chunk out of the ceiling. Also, the hot tub wasn’t super hot and the pool was COLD! But the room itself was a good temperature. Honestly if we wouldn’t have used the pool facilities it would have been a 10/10– and even the pool facilities could have been a lot worse—it at least seemed pretty clean in there. The breakfast was a bit pricey but DELICIOUS! Had the breakfast sandwich and it was a bit elevated from the norm with arugula and guacamole—highly recommend.
8
SARAH
8 Jun 2023
·
Stayed 2 nights
It was a good location. Restaurant and juice place are close to this location. Although the pool and hot tub needed cleaned, it was a good overall stay.
It was a good location. Restaurant and juice place are close to this location. Although the pool and hot tub needed cleaned, it was a good overall stay.
6
Craig
13 Oct 2024
·
Stayed 1 night
Good stop for a ball tournament. Unfortunately they didnt have any hot water. The lack of hot water wasn't just for a short time, it was discussed amongst the whole team.
Good stop for a ball tournament. Unfortunately they didnt have any hot water. The lack of hot water wasn't just for a short time, it was discussed amongst the whole team.
4
Kyle
8 Jun 2025
·
Stayed 2 nights
Our room never got cleaned . We went to the front desk to ask for towels and they told us to wait for house keeping that never came . We had to find housecleaning just to get towels . They were kind of rude at the front desk . When we checked in they tried to charge us for parking even tho when o booked months ago I was told it was free and I didnt even drive myself I was driven there . Luckily they didn't charge me for it . When I booked I payed extra for free breakfast for both days and they didn't offer it . They gave me 2 gifts card for $10 for the bistro which wouldn't even pay for a full breakfast for us both . I did get refunded for a small portion of that tho. Overall it was not the best experience and I will not be staying there again . For $550 it was not worth it . I'd rather stay in a motel next time for cheaper and the same quality of service .
Our room never got cleaned . We went to the front desk to ask for towels and they told us to wait for house keeping that never came . We had to find housecleaning just to get towels . They were kind of rude at the front desk . When we checked in they tried to charge us for parking even tho when o booked months ago I was told it was free and I didnt even drive myself I was driven there . Luckily they didn't charge me for it . When I booked I payed extra for free breakfast for both days and they didn't offer it . They gave me 2 gifts card for $10 for the bistro which wouldn't even pay for a full breakfast for us both . I did get refunded for a small portion of that tho. Overall it was not the best experience and I will not be staying there again . For $550 it was not worth it . I'd rather stay in a motel next time for cheaper and the same quality of service .
10
Marvin
22 Feb 2026
·
Stayed 1 night
Spotless room. Nice bath/ shower. Excellent air conditioning. Limited parking
Spotless room. Nice bath/ shower. Excellent air conditioning. Limited parking
8
Anna
18 Aug 2025
·
Stayed 3 nights
The hotel was in a great location close to restaurants and shops. The room was very nice, clean and spacious. The only disappointment is the hotel charges 10$ a day parking. When I asked if I could just park on the street, I was told that I would be charged anyways since I had a car. I can understand this charge in a big city with limited parking but this hotels parking lot was empty and there was tons of street parking.
The hotel was in a great location close to restaurants and shops. The room was very nice, clean and spacious. The only disappointment is the hotel charges 10$ a day parking. When I asked if I could just park on the street, I was told that I would be charged anyways since I had a car. I can understand this charge in a big city with limited parking but this hotels parking lot was empty and there was tons of street parking.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a strong point, with many reviews calling rooms and common areas very clean. A few report housekeeping inconsistencies or isolated cleanliness issues.
Related guest reviews
10
louis
1 Jul 2025
·
Stayed 1 night
Friendly staff safe property. Very clean very much so enjoyed our stay
Friendly staff safe property. Very clean very much so enjoyed our stay
6
John
10 Mar 2024
·
Stayed 2 nights
Not happy that they will only clean/ make beds every 2nd or third day. I don’t leave my bed at home unmade and I will not make the bed in a hotel room at $235 per night.
Not happy that they will only clean/ make beds every 2nd or third day. I don’t leave my bed at home unmade and I will not make the bed in a hotel room at $235 per night.
10
Tina
19 Feb 2023
·
Stayed 1 night
The hotel was very clean and comfortable. Rooms clean nice view from balcony. Beds pillows and sheets clean and comfortable Highly recommend. Courteous and professional staff. Loved the pool and hot tub. Good area for dining and shopping. We would Definitely stay again.
The hotel was very clean and comfortable. Rooms clean nice view from balcony. Beds pillows and sheets clean and comfortable Highly recommend. Courteous and professional staff. Loved the pool and hot tub. Good area for dining and shopping. We would Definitely stay again.
4
Britney
8 Jun 2025
·
Stayed 1 night
We had to be moved from our first room when the AC unit smelt like it was catching on fire and not cooling the room. The second room was fine but there appeared to be blood in the shower so we did not use it on our stay. The fridge in the second room did not work and we needed it to store breast milk so that was frustrating. Sleeping was another story- the road by the room was noisy even over a sound machine and people were up running around and even knocked on our door at 2 am. I will not stay here again. The last time we stayed in the area we stayed at the Hilton and I wish we would have stayed there again.
We had to be moved from our first room when the AC unit smelt like it was catching on fire and not cooling the room. The second room was fine but there appeared to be blood in the shower so we did not use it on our stay. The fridge in the second room did not work and we needed it to store breast milk so that was frustrating. Sleeping was another story- the road by the room was noisy even over a sound machine and people were up running around and even knocked on our door at 2 am. I will not stay here again. The last time we stayed in the area we stayed at the Hilton and I wish we would have stayed there again.
10
Cliff
11 Jul 2025
·
Stayed 2 nights
Great staff. Very clean and comfortable
Great staff. Very clean and comfortable
10
Lory
27 Feb 2023
·
Stayed 1 night
The room looked updated. Everything was clean.
The room looked updated. Everything was clean.
10
John
26 Oct 2025
·
Stayed 1 night
Even the hallways smelled clean. I would stay here again. The staff were very friendly. The hotel is nest several good restaurants and one of the best spas I’ve even visited.
Even the hallways smelled clean. I would stay here again. The staff were very friendly. The hotel is nest several good restaurants and one of the best spas I’ve even visited.
4
Kyle
8 Jun 2025
·
Stayed 2 nights
Our room never got cleaned . We went to the front desk to ask for towels and they told us to wait for house keeping that never came . We had to find housecleaning just to get towels . They were kind of rude at the front desk . When we checked in they tried to charge us for parking even tho when o booked months ago I was told it was free and I didnt even drive myself I was driven there . Luckily they didn't charge me for it . When I booked I payed extra for free breakfast for both days and they didn't offer it . They gave me 2 gifts card for $10 for the bistro which wouldn't even pay for a full breakfast for us both . I did get refunded for a small portion of that tho. Overall it was not the best experience and I will not be staying there again . For $550 it was not worth it . I'd rather stay in a motel next time for cheaper and the same quality of service .
Our room never got cleaned . We went to the front desk to ask for towels and they told us to wait for house keeping that never came . We had to find housecleaning just to get towels . They were kind of rude at the front desk . When we checked in they tried to charge us for parking even tho when o booked months ago I was told it was free and I didnt even drive myself I was driven there . Luckily they didn't charge me for it . When I booked I payed extra for free breakfast for both days and they didn't offer it . They gave me 2 gifts card for $10 for the bistro which wouldn't even pay for a full breakfast for us both . I did get refunded for a small portion of that tho. Overall it was not the best experience and I will not be staying there again . For $550 it was not worth it . I'd rather stay in a motel next time for cheaper and the same quality of service .
10
Marvin
22 Feb 2026
·
Stayed 1 night
Spotless room. Nice bath/ shower. Excellent air conditioning. Limited parking
Spotless room. Nice bath/ shower. Excellent air conditioning. Limited parking
8
Raymond
21 Jul 2023
·
Stayed 1 night
Beautiful hotel. Very clean. Courtyard by Marriott really needs free breakfast and 24/7 coffee in lobby. Probably will stay at other high end hotels with these amenities in the future.
Beautiful hotel. Very clean. Courtyard by Marriott really needs free breakfast and 24/7 coffee in lobby. Probably will stay at other high end hotels with these amenities in the future.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious, comfortable, and updated, with good showers. Occasional complaints include noise, AC, fridge or TV problems, and less comfortable bedding.
Related guest reviews
10
Tina
19 Feb 2023
·
Stayed 1 night
The hotel was very clean and comfortable. Rooms clean nice view from balcony. Beds pillows and sheets clean and comfortable Highly recommend. Courteous and professional staff. Loved the pool and hot tub. Good area for dining and shopping. We would Definitely stay again.
The hotel was very clean and comfortable. Rooms clean nice view from balcony. Beds pillows and sheets clean and comfortable Highly recommend. Courteous and professional staff. Loved the pool and hot tub. Good area for dining and shopping. We would Definitely stay again.
10
Michael
6 Apr 2025
·
Stayed 2 nights
We had a great stay at Courtyard. The room was clean, facilities were up kept and it was in a great area.
We had a great stay at Courtyard. The room was clean, facilities were up kept and it was in a great area.
4
Britney
8 Jun 2025
·
Stayed 1 night
We had to be moved from our first room when the AC unit smelt like it was catching on fire and not cooling the room. The second room was fine but there appeared to be blood in the shower so we did not use it on our stay. The fridge in the second room did not work and we needed it to store breast milk so that was frustrating. Sleeping was another story- the road by the room was noisy even over a sound machine and people were up running around and even knocked on our door at 2 am. I will not stay here again. The last time we stayed in the area we stayed at the Hilton and I wish we would have stayed there again.
We had to be moved from our first room when the AC unit smelt like it was catching on fire and not cooling the room. The second room was fine but there appeared to be blood in the shower so we did not use it on our stay. The fridge in the second room did not work and we needed it to store breast milk so that was frustrating. Sleeping was another story- the road by the room was noisy even over a sound machine and people were up running around and even knocked on our door at 2 am. I will not stay here again. The last time we stayed in the area we stayed at the Hilton and I wish we would have stayed there again.
10
Michael
15 Nov 2024
·
Stayed 3 nights
Room was large, well appointed, and comfortable. Bartender Coal was nice. Food and especially dessert and breakfast selections limited buy good.
Room was large, well appointed, and comfortable. Bartender Coal was nice. Food and especially dessert and breakfast selections limited buy good.
10
Barbara
26 Jun 2023
·
Stayed 1 night
The room was clean and comfortable. I do not need to have the air conditioning turned down to the 60's when I walk into it! Don't remember if it was 64 or 66, but it was too darn cold and that is totally unnecessary!
The room was clean and comfortable. I do not need to have the air conditioning turned down to the 60's when I walk into it! Don't remember if it was 64 or 66, but it was too darn cold and that is totally unnecessary!
6
Preston
4 Aug 2024
·
Stayed 1 night
The parking was a little confusing since the arrow that says "courtyard" points in the exact opposite direction of the hotel and all the buildings back there look the same. Wasn't a big deal obviously but the beds and pillows and linens? Those were horrible, the pillows were very flat, the linens (i use that term loosely) felt like the hard paper towel in a pu loc school and the bed felt there was no padding between your body and the springs. The shower was AMAZING and I needed it after that night tossing amd turning. The room was really nice looking, there was hair in the sink but I just ran the water foe a second to wash it down, whatever, but the beds were really disappointing.
The parking was a little confusing since the arrow that says "courtyard" points in the exact opposite direction of the hotel and all the buildings back there look the same. Wasn't a big deal obviously but the beds and pillows and linens? Those were horrible, the pillows were very flat, the linens (i use that term loosely) felt like the hard paper towel in a pu loc school and the bed felt there was no padding between your body and the springs. The shower was AMAZING and I needed it after that night tossing amd turning. The room was really nice looking, there was hair in the sink but I just ran the water foe a second to wash it down, whatever, but the beds were really disappointing.
10
Marisa
11 Mar 2024
·
Stayed 1 night
We loved almost everything about this hotel… especially the location! We had a dinner reservation at Tupelo honey and it was literally out the front door and across the street—so nice on a rainy day! Closer than walking to our car would have been! The room was a perfect size and we loved the cute little sofa in there. The only thing that was baffling was the pool room. There was a huge chunk out of the ceiling. Also, the hot tub wasn’t super hot and the pool was COLD! But the room itself was a good temperature. Honestly if we wouldn’t have used the pool facilities it would have been a 10/10– and even the pool facilities could have been a lot worse—it at least seemed pretty clean in there. The breakfast was a bit pricey but DELICIOUS! Had the breakfast sandwich and it was a bit elevated from the norm with arugula and guacamole—highly recommend.
We loved almost everything about this hotel… especially the location! We had a dinner reservation at Tupelo honey and it was literally out the front door and across the street—so nice on a rainy day! Closer than walking to our car would have been! The room was a perfect size and we loved the cute little sofa in there. The only thing that was baffling was the pool room. There was a huge chunk out of the ceiling. Also, the hot tub wasn’t super hot and the pool was COLD! But the room itself was a good temperature. Honestly if we wouldn’t have used the pool facilities it would have been a 10/10– and even the pool facilities could have been a lot worse—it at least seemed pretty clean in there. The breakfast was a bit pricey but DELICIOUS! Had the breakfast sandwich and it was a bit elevated from the norm with arugula and guacamole—highly recommend.
8
Jason
4 Jun 2025
·
Stayed 3 nights
Accommodations were fine. The TV was non-functional and required maintenance personnel to come in and rectify. The Front desk did however offer to immediately change our room as a result of the maintenance personnel schedule / unavailability. The bartender was inexperienced and created drinks that were less than satisfying. However, the service itself was exemplary. We all need to learn somewhere so not a big deal. The clean folks were very courteous and professional. One future checkout consideration would be for the patron to designate a room "tip" amount since many of us tip at the end of our stay and are not 100% certain who the recipient of the room tip is going to. Since I'm sure there is an audit trail of which staff member cleaned which rooms (and when), an electronic tip method would ensure that the right staff member(s) received their fair share of the room cleaning tip. Everything else was spot on!
Accommodations were fine. The TV was non-functional and required maintenance personnel to come in and rectify. The Front desk did however offer to immediately change our room as a result of the maintenance personnel schedule / unavailability. The bartender was inexperienced and created drinks that were less than satisfying. However, the service itself was exemplary. We all need to learn somewhere so not a big deal. The clean folks were very courteous and professional. One future checkout consideration would be for the patron to designate a room "tip" amount since many of us tip at the end of our stay and are not 100% certain who the recipient of the room tip is going to. Since I'm sure there is an audit trail of which staff member cleaned which rooms (and when), an electronic tip method would ensure that the right staff member(s) received their fair share of the room cleaning tip. Everything else was spot on!
10
Lory
27 Feb 2023
·
Stayed 1 night
The room looked updated. Everything was clean.
The room looked updated. Everything was clean.
8
Anna
18 Aug 2025
·
Stayed 3 nights
The hotel was in a great location close to restaurants and shops. The room was very nice, clean and spacious. The only disappointment is the hotel charges 10$ a day parking. When I asked if I could just park on the street, I was told that I would be charged anyways since I had a car. I can understand this charge in a big city with limited parking but this hotels parking lot was empty and there was tons of street parking.
The hotel was in a great location close to restaurants and shops. The room was very nice, clean and spacious. The only disappointment is the hotel charges 10$ a day parking. When I asked if I could just park on the street, I was told that I would be charged anyways since I had a car. I can understand this charge in a big city with limited parking but this hotels parking lot was empty and there was tons of street parking.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, welcoming, and helpful. However, some guests experienced slow responses, housekeeping frequency policies, or front desk or Starbucks missteps.
Related guest reviews
10
louis
1 Jul 2025
·
Stayed 1 night
Friendly staff safe property. Very clean very much so enjoyed our stay
Friendly staff safe property. Very clean very much so enjoyed our stay
10
Cliff
11 Jul 2025
·
Stayed 2 nights
Great staff. Very clean and comfortable
Great staff. Very clean and comfortable
6
John
14 Sept 2025
·
Stayed 5 nights
I sent them a message requsting info a week before my arrival and failed to receive a responce , even at check in.
I sent them a message requsting info a week before my arrival and failed to receive a responce , even at check in.
8
Jackie
27 Sept 2023
·
Stayed 1 night
No hair dryer in room. When called for one..took 45 mins or more to get it to room.
No hair dryer in room. When called for one..took 45 mins or more to get it to room.
10
Steve
16 Feb 2026
·
Stayed 1 night
Clean. Friendly staff. Great location
Clean. Friendly staff. Great location
10
Maureen
27 May 2024
·
Stayed 1 night
We stopped in Franklin Tennessee for 1 night on our way home from a week at the beach. The hotel staff was very friendly and helpful
We stopped in Franklin Tennessee for 1 night on our way home from a week at the beach. The hotel staff was very friendly and helpful
10
John
26 Oct 2025
·
Stayed 1 night
Even the hallways smelled clean. I would stay here again. The staff were very friendly. The hotel is nest several good restaurants and one of the best spas I’ve even visited.
Even the hallways smelled clean. I would stay here again. The staff were very friendly. The hotel is nest several good restaurants and one of the best spas I’ve even visited.
10
Debra
29 Jul 2023
·
Stayed 1 night
Staff is awesome-professional, friendly, making us feel very welcomed…. great hotel in a great location!
Staff is awesome-professional, friendly, making us feel very welcomed…. great hotel in a great location!
4
Kyle
8 Jun 2025
·
Stayed 2 nights
Our room never got cleaned . We went to the front desk to ask for towels and they told us to wait for house keeping that never came . We had to find housecleaning just to get towels . They were kind of rude at the front desk . When we checked in they tried to charge us for parking even tho when o booked months ago I was told it was free and I didnt even drive myself I was driven there . Luckily they didn't charge me for it . When I booked I payed extra for free breakfast for both days and they didn't offer it . They gave me 2 gifts card for $10 for the bistro which wouldn't even pay for a full breakfast for us both . I did get refunded for a small portion of that tho. Overall it was not the best experience and I will not be staying there again . For $550 it was not worth it . I'd rather stay in a motel next time for cheaper and the same quality of service .
Our room never got cleaned . We went to the front desk to ask for towels and they told us to wait for house keeping that never came . We had to find housecleaning just to get towels . They were kind of rude at the front desk . When we checked in they tried to charge us for parking even tho when o booked months ago I was told it was free and I didnt even drive myself I was driven there . Luckily they didn't charge me for it . When I booked I payed extra for free breakfast for both days and they didn't offer it . They gave me 2 gifts card for $10 for the bistro which wouldn't even pay for a full breakfast for us both . I did get refunded for a small portion of that tho. Overall it was not the best experience and I will not be staying there again . For $550 it was not worth it . I'd rather stay in a motel next time for cheaper and the same quality of service .
4
jack
22 Jun 2024
·
Stayed 3 nights
Service is generally poor. Starbucks staff seemed particularly miserable. Kinda odd that you are asked to tip the room cleaners which I’m happy to do but my room was not cleaned once during my stay no fresh towel nothing not entirely clear why I’m being asked to tip.
Service is generally poor. Starbucks staff seemed particularly miserable. Kinda odd that you are asked to tip the room cleaners which I’m happy to do but my room was not cleaned once during my stay no fresh towel nothing not entirely clear why I’m being asked to tip.
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AI-generated summary based on recent guest reviews
Location
Location is a highlight - walkable to many restaurants and shops, and convenient to I 65 and local attractions. Guests find the neighborhood safe and pleasant.
Related guest reviews
8
Ronica
9 Jun 2023
·
Stayed 1 night
My family enjoyed walking to delicious restaurants.
My family enjoyed walking to delicious restaurants.
10
Laurie
25 Feb 2024
·
Stayed 2 nights
The location was convenient to our event.
The location was convenient to our event.
10
Amy
10 Sept 2023
·
Stayed 1 night
Just a great stay. Beautiful and clean property, very friendly staff. Great location, dining and breakfast options very close. Safe. Highly recommend if looking for location close to Main Street, vinyard, lepiers fork.
Just a great stay. Beautiful and clean property, very friendly staff. Great location, dining and breakfast options very close. Safe. Highly recommend if looking for location close to Main Street, vinyard, lepiers fork.
10
Jamie
20 Sept 2025
·
Stayed 1 night
Great place to stay. Terrific neighborhood. Very walkable.
Great place to stay. Terrific neighborhood. Very walkable.
10
Steve
16 Feb 2026
·
Stayed 1 night
Clean. Friendly staff. Great location
Clean. Friendly staff. Great location
10
Samuel
28 Feb 2025
·
Stayed 5 nights
Great place at reasonable prices. Lots of dining options within 2 blocks walking.
Great place at reasonable prices. Lots of dining options within 2 blocks walking.
10
John
26 Oct 2025
·
Stayed 1 night
Even the hallways smelled clean. I would stay here again. The staff were very friendly. The hotel is nest several good restaurants and one of the best spas I’ve even visited.
Even the hallways smelled clean. I would stay here again. The staff were very friendly. The hotel is nest several good restaurants and one of the best spas I’ve even visited.
10
Neal
14 Apr 2025
·
Stayed 1 night
The hotel is located centrally to a lot of dining options and close to the major roads. The area around the hotel offered a few dining options for breakfast and dinner.
The hotel is located centrally to a lot of dining options and close to the major roads. The area around the hotel offered a few dining options for breakfast and dinner.
8
Anna
18 Aug 2025
·
Stayed 3 nights
The hotel was in a great location close to restaurants and shops. The room was very nice, clean and spacious. The only disappointment is the hotel charges 10$ a day parking. When I asked if I could just park on the street, I was told that I would be charged anyways since I had a car. I can understand this charge in a big city with limited parking but this hotels parking lot was empty and there was tons of street parking.
The hotel was in a great location close to restaurants and shops. The room was very nice, clean and spacious. The only disappointment is the hotel charges 10$ a day parking. When I asked if I could just park on the street, I was told that I would be charged anyways since I had a car. I can understand this charge in a big city with limited parking but this hotels parking lot was empty and there was tons of street parking.
10
Lonn
23 Mar 2025
·
Stayed 1 night
Awesome location- easy access to 65. Convenient local restaurants easily accessible on foot! Quick and convenient check in and our room was simply awesome! Would highly recommend this hotel! Nearby mall, antiques 15 minutes away… only drawback is local traffic away from hotel is very busy…
Awesome location- easy access to 65. Convenient local restaurants easily accessible on foot! Quick and convenient check in and our room was simply awesome! Would highly recommend this hotel! Nearby mall, antiques 15 minutes away… only drawback is local traffic away from hotel is very busy…
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AI-generated summary based on recent guest reviews
Dining
On site dining and drinks receive mixed feedback: selection is limited, breakfast and coffee are paid, and prices feel high; some items are tasty. Nearby dining options are plentiful.
Related guest reviews
10
Michael
15 Nov 2024
·
Stayed 3 nights
Room was large, well appointed, and comfortable. Bartender Coal was nice. Food and especially dessert and breakfast selections limited buy good.
Room was large, well appointed, and comfortable. Bartender Coal was nice. Food and especially dessert and breakfast selections limited buy good.
10
Marisa
11 Mar 2024
·
Stayed 1 night
We loved almost everything about this hotel… especially the location! We had a dinner reservation at Tupelo honey and it was literally out the front door and across the street—so nice on a rainy day! Closer than walking to our car would have been! The room was a perfect size and we loved the cute little sofa in there. The only thing that was baffling was the pool room. There was a huge chunk out of the ceiling. Also, the hot tub wasn’t super hot and the pool was COLD! But the room itself was a good temperature. Honestly if we wouldn’t have used the pool facilities it would have been a 10/10– and even the pool facilities could have been a lot worse—it at least seemed pretty clean in there. The breakfast was a bit pricey but DELICIOUS! Had the breakfast sandwich and it was a bit elevated from the norm with arugula and guacamole—highly recommend.
We loved almost everything about this hotel… especially the location! We had a dinner reservation at Tupelo honey and it was literally out the front door and across the street—so nice on a rainy day! Closer than walking to our car would have been! The room was a perfect size and we loved the cute little sofa in there. The only thing that was baffling was the pool room. There was a huge chunk out of the ceiling. Also, the hot tub wasn’t super hot and the pool was COLD! But the room itself was a good temperature. Honestly if we wouldn’t have used the pool facilities it would have been a 10/10– and even the pool facilities could have been a lot worse—it at least seemed pretty clean in there. The breakfast was a bit pricey but DELICIOUS! Had the breakfast sandwich and it was a bit elevated from the norm with arugula and guacamole—highly recommend.
8
Jason
4 Jun 2025
·
Stayed 3 nights
Accommodations were fine. The TV was non-functional and required maintenance personnel to come in and rectify. The Front desk did however offer to immediately change our room as a result of the maintenance personnel schedule / unavailability. The bartender was inexperienced and created drinks that were less than satisfying. However, the service itself was exemplary. We all need to learn somewhere so not a big deal. The clean folks were very courteous and professional. One future checkout consideration would be for the patron to designate a room "tip" amount since many of us tip at the end of our stay and are not 100% certain who the recipient of the room tip is going to. Since I'm sure there is an audit trail of which staff member cleaned which rooms (and when), an electronic tip method would ensure that the right staff member(s) received their fair share of the room cleaning tip. Everything else was spot on!
Accommodations were fine. The TV was non-functional and required maintenance personnel to come in and rectify. The Front desk did however offer to immediately change our room as a result of the maintenance personnel schedule / unavailability. The bartender was inexperienced and created drinks that were less than satisfying. However, the service itself was exemplary. We all need to learn somewhere so not a big deal. The clean folks were very courteous and professional. One future checkout consideration would be for the patron to designate a room "tip" amount since many of us tip at the end of our stay and are not 100% certain who the recipient of the room tip is going to. Since I'm sure there is an audit trail of which staff member cleaned which rooms (and when), an electronic tip method would ensure that the right staff member(s) received their fair share of the room cleaning tip. Everything else was spot on!
8
SARAH
8 Jun 2023
·
Stayed 2 nights
It was a good location. Restaurant and juice place are close to this location. Although the pool and hot tub needed cleaned, it was a good overall stay.
It was a good location. Restaurant and juice place are close to this location. Although the pool and hot tub needed cleaned, it was a good overall stay.
10
Samuel
28 Feb 2025
·
Stayed 5 nights
Great place at reasonable prices. Lots of dining options within 2 blocks walking.
Great place at reasonable prices. Lots of dining options within 2 blocks walking.
8
Reshme
27 Jan 2025
·
Stayed 4 nights
Was noisy at night and not good dining at the hotel
Was noisy at night and not good dining at the hotel
4
Bonnie
29 Mar 2023
·
Stayed 1 night
The only problem with this stay is that you don't offer any sort of coffee or anything for breakfast unless you pay an arm and a leg for it. You are the only hotel that I know of that doesn't. For this I would never stay at this place again. For the price that I paid for a night here of over $200 you can't even offer your guests a free cup of coffee which would cost you $1.00? That's horrible.
The only problem with this stay is that you don't offer any sort of coffee or anything for breakfast unless you pay an arm and a leg for it. You are the only hotel that I know of that doesn't. For this I would never stay at this place again. For the price that I paid for a night here of over $200 you can't even offer your guests a free cup of coffee which would cost you $1.00? That's horrible.
4
Kyle
8 Jun 2025
·
Stayed 2 nights
Our room never got cleaned . We went to the front desk to ask for towels and they told us to wait for house keeping that never came . We had to find housecleaning just to get towels . They were kind of rude at the front desk . When we checked in they tried to charge us for parking even tho when o booked months ago I was told it was free and I didnt even drive myself I was driven there . Luckily they didn't charge me for it . When I booked I payed extra for free breakfast for both days and they didn't offer it . They gave me 2 gifts card for $10 for the bistro which wouldn't even pay for a full breakfast for us both . I did get refunded for a small portion of that tho. Overall it was not the best experience and I will not be staying there again . For $550 it was not worth it . I'd rather stay in a motel next time for cheaper and the same quality of service .
Our room never got cleaned . We went to the front desk to ask for towels and they told us to wait for house keeping that never came . We had to find housecleaning just to get towels . They were kind of rude at the front desk . When we checked in they tried to charge us for parking even tho when o booked months ago I was told it was free and I didnt even drive myself I was driven there . Luckily they didn't charge me for it . When I booked I payed extra for free breakfast for both days and they didn't offer it . They gave me 2 gifts card for $10 for the bistro which wouldn't even pay for a full breakfast for us both . I did get refunded for a small portion of that tho. Overall it was not the best experience and I will not be staying there again . For $550 it was not worth it . I'd rather stay in a motel next time for cheaper and the same quality of service .
10
Neal
14 Apr 2025
·
Stayed 1 night
The hotel is located centrally to a lot of dining options and close to the major roads. The area around the hotel offered a few dining options for breakfast and dinner.
The hotel is located centrally to a lot of dining options and close to the major roads. The area around the hotel offered a few dining options for breakfast and dinner.
8
Raymond
21 Jul 2023
·
Stayed 1 night
Beautiful hotel. Very clean. Courtyard by Marriott really needs free breakfast and 24/7 coffee in lobby. Probably will stay at other high end hotels with these amenities in the future.
Beautiful hotel. Very clean. Courtyard by Marriott really needs free breakfast and 24/7 coffee in lobby. Probably will stay at other high end hotels with these amenities in the future.
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AI-generated summary based on recent guest reviews
10
Courtney
7 Jul 2026
·
Stayed 1 night
Everything was great! We were only there for about 12 hours, so didn’t need to use much more than the bed and shower. The location is great! We walk to Tony’s every time we stay here. It’s a great little sports bar with great happy hour specials. We will stay here every time we are passing through
Everything was great! We were only there for about 12 hours, so didn’t need to use much more than the bed and shower. The location is great! We walk to Tony’s every time we stay here. It’s a great little sports bar with great happy hour specials. We will stay here every time we are passing through
8
Constance
7 Jun 2026
·
Stayed 1 night
Nothing particularly special about this location.
Nothing particularly special about this location.
10
Cynthia
6 Jun 2026
·
Stayed 1 night
Beautiful clean hotel with friendly staff. Location is in a great neighborhood with places to eat within close walking distance. We wish the hot tub was working, but things happen and that’s understandable.
Beautiful clean hotel with friendly staff. Location is in a great neighborhood with places to eat within close walking distance. We wish the hot tub was working, but things happen and that’s understandable.
10
Lou Ann
21 May 2026
·
Stayed 3 nights
Very nice hotel and staff. Great neighborhood.
Very nice hotel and staff. Great neighborhood.
10
Ryan
21 May 2026
·
Stayed 3 nights
Great stay
Great stay
FAQs about Courtyard by Marriott Franklin Cool Springs
Is parking available at the property?
Self parking is available on-site for a fee of USD 10.00 per night.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee, approximately USD 7 to 17 for adults and USD 5 to 15 for children.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Late check-out is available for a fee, subject to availability.
Where is the property located in relation to key landmarks?
The hotel is located in the business district of Franklin, approximately 2.3 km (1.4 miles) from Aspen Grove Park and 2.7 km (1.7 miles) from CoolSprings Galleria. It is within a 15-minute drive of Nashville Zoo and about 20.5 miles from Nashville International Airport.
Does the property have a swimming pool?
Yes, the property features an indoor pool, which is accessible from 6:00 AM to 11:00 PM.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 261.3828592532959USD
- 2026-09-17: 191.69401708026123USD
- 2026-09-18: 174.7951520419922USD
- 2026-09-19: 174.1079821508789USD
- 2026-09-20: 163.81651856689453USD
- 2026-09-21: 203.91035710180665USD
- 2026-09-22: 224.40751041760254USD
- 2026-09-23: 214.1589337597046USD
- 2026-09-24: 183.52688123950196USD
- 2026-09-25: 193.78180439318848USD
- 2026-09-26: 195.40155949603272USD
- 2026-09-27: 164.08969762115478USD
- 2026-09-28: 204.0367450303345USD
- 2026-09-29: 254.67116896325683USD
- 2026-09-30: 245.03502040722657USD
- 2026-10-01: 195.02613717077637USD
- 2026-10-02: 204.0367450303345USD
- 2026-10-03: 204.88415082751465USD
- 2026-10-04: 184.5030177487793USD
- 2026-10-05: 219.41912976086425USD
- 2026-10-06: 261.7368293737793USD
- 2026-10-07: 261.7368293737793USD
- 2026-10-08: 229.67408788146975USD
- 2026-10-09: 241.47367467956545USD
- 2026-10-10: 245.03502040722657USD
- 2026-10-11: 191.69401708026123USD
- 2026-10-12: 229.67408788146975USD
- 2026-10-13: 260.43887482598876USD
- 2026-10-14: 250.18395167230224USD
- 2026-10-15: 239.939728395813USD
- 2026-10-16: 209.50747685046386USD
- 2026-10-17: 245.64646943536377USD
- 2026-10-18: 202.97478221850588USD
- 2026-10-19: 287.9105123111572USD
- 2026-10-20: NO DATA
- 2026-10-21: 337.32946865808105USD
- 2026-10-22: 293.7459665793457USD
- 2026-10-23: NO DATA
- 2026-10-24: 293.0808957810059USD
- 2026-10-25: 227.41069670159914USD
- 2026-10-26: 245.03502040722657USD
- 2026-10-27: 272.93573695477295USD
- 2026-10-28: 246.23643129180908USD
- 2026-10-29: 204.0367450303345USD
- 2026-10-30: 179.89044405340576USD
- 2026-10-31: 198.9199833306885USD
- 2026-11-01: 181.95606233972168USD
- 2026-11-02: 229.67408788146975USD
- 2026-11-03: 252.26497288641357USD
- 2026-11-04: 267.27193529168704USD
- 2026-11-05: 224.54662630462647USD
- 2026-11-06: 214.291668184021USD
- 2026-11-07: 234.801549458313USD
- 2026-11-08: 219.41912976086425USD
- 2026-11-09: 251.80372425860597USD
- 2026-11-10: 283.27650389447024USD
- 2026-11-11: 298.21907471850585USD
- 2026-11-12: 272.43158391741946USD
- 2026-11-13: 204.0367450303345USD
- 2026-11-14: 198.9199833306885USD
- 2026-11-15: 210.52651776928712USD
- 2026-11-16: 221.46373292889405USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 6:00 AM to 11:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for full breakfast: approximately USD 7 to 17 for adults, and USD 5 to 15 for children
- Self parking fee: USD 10.00 per night
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Services
Business centre
Dry cleaning
Banquet facilities
Safe-deposit box
Bicycle rental
Express check-in/check-out
Self laundry
24-Hour Front Desk
Parking
Parking
Parking Onsite
Internet
Free wi-fi
Activities
Swimming pool
Pool indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)
General
Restaurant
Non-smoking rooms
Beach Sun Loungers