The Grosvenor Plymouth

The room was old and tired, there was no 'steam' iron, just one with a hot metal base which was useless considering i needed to iron shirts and trousers for work. There is no breakfast either.

Arrived late 9pm and staff were still there to welcome us. V clean and comfortable. No breakfast available but good local recommendation No parking available but we managed to find a place at the rear of the hotel

An impressive looking building in an ideal location, situated not far from the waterfront with friendly staff to greet us. However, that's where the advantages ended. We were given the key to a very tired looking room, with loose and ripped wallpaper, the whole room required some much needed tlc. The mattress was uncomfortable and the shower screen in the bathroom needed maintenance. We had no hot water for the length our stay and by the following morning we had no water from the hot tap at all, which was also loose. As we were checking out there was clearly a plumbing issue as buckets and towels were placed in several places on the ground floor. The staff were clearly busy and unavailable for me to comment about our experience at The Grovsener, had we been staying for more than one night I would of insisted of being moved to another room. We are regular visitors to Plymouth and will probably not be making another booking here.

1. Hair in the sink in the bathroom. 2.Plug in the sink is too small to retain water. 3.I had to waste water to enable the hot water to run long enough to reach 50 degrees to kill bacteria. 4.bathroom toilet brush holder was full of water and bits of extrament. 5.lighting in main room is too dull especially over the kettle area. 6. NO escape plan diagramme in the room even if it was you wouldnt see it through poor lighting. 7. Curtain tieback broken. 8. Bed headboard and frame was loose needed tightening squeek 9. NO door handle on the inside of the main door only a tiny latch which I think was upside down ( push it down to open not lock) 10. glass shelve under the mirror in the bathroom was loose and bodged with a plastic wall plug in an attempt to keep it level, good job only plastic cup on it otherwise it would of fallen off, 11. Bathroom fan turns off with light no run on time to get rid of the steam or mist. 12. Shower head not cleaned. (monthly maintenance) 13. Curtain hooks missing so sagging curtain. 14. Not cleaned under the bed otherwise they would of found the plastic bottle and lid. 15. Gap under the door large enough to let the light in from the landing/stairwell, hardley fire resistant for 30mins. (attemp to increase the light in the room maybe!!) 16. Bedside lights very fiddley to find the small switch high up too. 17. Parking is a pain and VERY EXPENSIVE. overnight parking finishes at 0600 so an early morning wake up for you. £19 for 6pm to 6am,

Shower was not working in the bedroom but no reduction in price