Name: Central Hotel
Address: 8-9 Riverside Road, Thorpe Hamlet, Norwich, South Norfolk District, England, United Kingdom, Norwich, Norfolk, GB
Price range: $84–$205 per night
Rating: 8.07

What guests think

Across recent reviews, Central Hotel is praised for its friendly, helpful staff, very convenient location near Norwich rail station and the city centre, and consistently clean, comfortable rooms that often deliver a quiet, good night's sleep.

Some guests mention small or dated rooms and occasional noise from other guests or early-morning staff. There are also a few service hiccups, with reports of difficulty contacting the property or finding it closed, and breakfast availability has varied due to renovations, though it is described as generous and well liked when offered. Best for short, no-fuss stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

10

David

Jan 26, 2025

·

Stayed 5 nights

Clean but small rooms, friendly staff, and convenient location. Easy walking to city centre. Street parking available but ask in advance

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Cleanliness

Many reviews describe rooms as very clean or immaculately clean. There are occasional odour or maintenance issues noted in some bathrooms.

Related guest reviews

8

Colin

Mar 27, 2023

·

Stayed 2 nights

I booked the hotel because it was inexpensive and the other reviews I read said it was clean. It was clean and tidy, the staff were great and it was perfect for my needs.

10

Ian

Apr 9, 2025

·

Stayed 1 night

A lovely hotel with very helpful and friendly staff and couldn't be better situated - only 2-3 minutes walk from rail station and very close to the city centre. Also immaculately clean and very reasonably priced and immaculately clean.

8

Colin

Jan 23, 2023

·

Stayed 1 night

Room was comfortable but fixtures, fittings and decor a little tired. However, it was clean. Unfortunately my room was above the reception and kitchen, so i was woken at 6am by staff talking rather loudly. Breakfast was great, for £9.95 there was a buffet of cereals, fruit, buns, toast, yoghurts, juice, teas and coffee as well as a full english of sausages, bacon, eggs, hash browns, tomatoes, mushrooms and beans. Fab!

10

Mark

Feb 16, 2023

·

Stayed 1 night

Clean, well appointed hotel in an excellent location. Staff very friendly and helpful

10

Sarah E

Mar 21, 2025

·

Stayed 2 nights

Really enjoyed our time in Norwich. The central hotel was great, staff were superb, room was so clean and comfortable. Slept so good and its been difficult to get good sleep away from home, so definitely a nig plus! Overall a very good experience and I wouldn't hesitate to go back.

8

Sandra

Aug 17, 2023

·

Stayed 2 nights

Room was very clean and comfortable, staff were very friendly and helpful. Only negative was banging of doors early am by neighbouring guests

10

Jamie

Dec 6, 2024

·

Stayed 1 night

Very pleasant and helpful staff. Ideally located near train station. Room was cosy yet comfy and very clean. Nice and quiet. Great nights sleep

8

STEVE

Jun 5, 2023

·

Stayed 2 nights

Really good location, staff were marvelous, clean & tidy if a little tired in some areas. Renovations do seem to be happening with the breakfast room being out of commission due to its renovation being in progress. So breakfast is currently unavailable although there are several alternatives within a few minutes walk. More than happy to stay here again.

10

Marwan

Nov 12, 2024

·

Stayed 1 night

Very friendly and helpful staff. Secure, clean and close to the station

10

Adam

May 30, 2023

·

Stayed 2 nights

Clean, friendly, comfortable. Had an enjoyable couple nights there.

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Rooms

Rooms are generally comfortable, with good beds and showers, though several guests mention small sizes and tired decor; some report noise from other guests or early-morning activity.

Related guest reviews

4

Leigh

Jul 29, 2023

·

Stayed 1 night

Nice property unfortunately other guests have no respect for other people...

8

Colin

Jan 23, 2023

·

Stayed 1 night

Room was comfortable but fixtures, fittings and decor a little tired. However, it was clean. Unfortunately my room was above the reception and kitchen, so i was woken at 6am by staff talking rather loudly. Breakfast was great, for £9.95 there was a buffet of cereals, fruit, buns, toast, yoghurts, juice, teas and coffee as well as a full english of sausages, bacon, eggs, hash browns, tomatoes, mushrooms and beans. Fab!

10

Rob

Mar 8, 2025

·

Stayed 1 night

Great location, friendly check in and comfortable sleep

10

David

Jan 26, 2025

·

Stayed 5 nights

Clean but small rooms, friendly staff, and convenient location. Easy walking to city centre. Street parking available but ask in advance

10

Sarah E

Mar 21, 2025

·

Stayed 2 nights

Really enjoyed our time in Norwich. The central hotel was great, staff were superb, room was so clean and comfortable. Slept so good and its been difficult to get good sleep away from home, so definitely a nig plus! Overall a very good experience and I wouldn't hesitate to go back.

10

Ian

Feb 2, 2025

·

Stayed 2 nights

Great hotel in a great location for visiting the city. Only downside’s were no hairdryer in the room and bathroom a little tired. Bed was comfortable and room nice and warm. Would recommend the room with river view.

8

Sandra

Aug 17, 2023

·

Stayed 2 nights

Room was very clean and comfortable, staff were very friendly and helpful. Only negative was banging of doors early am by neighbouring guests

10

Jamie

Dec 6, 2024

·

Stayed 1 night

Very pleasant and helpful staff. Ideally located near train station. Room was cosy yet comfy and very clean. Nice and quiet. Great nights sleep

8

Peter

Dec 14, 2022

·

Stayed 1 night

Nice room. Toilet made a bit of a racket when flushed. Extension cable also seemed not to be working. Very nice bed and furnishings. Well done guys.

8

Ka Chun

Feb 9, 2025

·

Stayed 1 night

Very good location, close to the train station, a walkable distance to the downtown, nice room, surprisingly the shower with very good water pressure

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Service

Service is frequently described as friendly and helpful, with staff accommodating late arrivals and smooth check-ins. A few guests report difficulty contacting the property, finding it closed, or unhelpful follow-up on a lost item.

Related guest reviews

10

Ian

Apr 9, 2025

·

Stayed 1 night

A lovely hotel with very helpful and friendly staff and couldn't be better situated - only 2-3 minutes walk from rail station and very close to the city centre. Also immaculately clean and very reasonably priced and immaculately clean.

8

Bernard

Jun 9, 2023

·

Stayed 2 nights

Perfect location at a perfect price. Very comfortable single room with a good sized en suite bathroom. Lovely girl on reception helped to make my short stay a very enjoyable one. Would definitely return here.

10

Chris

Aug 10, 2023

·

Stayed 1 night

Very pleased with this booking - staff very helpful and welcoming. 2 minute walk to Norwich train station - would highly recommend.

2

Charlotte

Nov 19, 2023

·

Stayed 1 night

Turned up but no one was there, apparently it's up for sale nd was shut!

4

Nginamau

Sep 3, 2023

·

I wasn’t happy with the overall service. Additionally, I have contacted about a lost item, and they have not been helpful. I came back to Norwich and no one has answered my calls or the door.

10

Rob

Mar 8, 2025

·

Stayed 1 night

Great location, friendly check in and comfortable sleep

10

Sarah E

Mar 21, 2025

·

Stayed 2 nights

Really enjoyed our time in Norwich. The central hotel was great, staff were superb, room was so clean and comfortable. Slept so good and its been difficult to get good sleep away from home, so definitely a nig plus! Overall a very good experience and I wouldn't hesitate to go back.

6

Rebecca

Jul 22, 2023

·

Stayed 2 nights

The room and particularly the bathroom smelt terribly of drains and what was obviously a major ventilation /damp problem. Stong air fresheners in the room were horrible and did not mask the problem just made it more horrible. Otherwise room was ok , small bit tatty, reception odd insisting on photo ID though room was paid for. If you have an option to stay elsewhere I'd say do that.

10

Christopher

Dec 10, 2022

·

Stayed 1 night

You cannot fault this place for what you pay. I was running late(midnight) night manager stayed up to check me in despite having 6am get up. Room was clean, bedding towels etc spotless. Bed was comfy, shower was hot, everything I needed for a quick stop. Didn’t have breakfast but it smelt good

10

Jordan

Aug 28, 2023

·

Stayed 1 night

Friendly staff and great location. Excellent value for money. Will stay again.

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Location

Location is repeatedly praised for being a short walk from Norwich train station and close to the city centre, with easy access to sights and pubs.

Related guest reviews

10

Andrew

Dec 7, 2022

·

Stayed 19,332 nights

Excellent location, 5 minutes walk to the train station and plenty of pubs nearby

10

Ian

Apr 9, 2025

·

Stayed 1 night

A lovely hotel with very helpful and friendly staff and couldn't be better situated - only 2-3 minutes walk from rail station and very close to the city centre. Also immaculately clean and very reasonably priced and immaculately clean.

10

Chris

Aug 10, 2023

·

Stayed 1 night

Very pleased with this booking - staff very helpful and welcoming. 2 minute walk to Norwich train station - would highly recommend.

10

Rob

Mar 8, 2025

·

Stayed 1 night

Great location, friendly check in and comfortable sleep

10

David

Jan 26, 2025

·

Stayed 5 nights

Clean but small rooms, friendly staff, and convenient location. Easy walking to city centre. Street parking available but ask in advance

10

Ian

Feb 2, 2025

·

Stayed 2 nights

Great hotel in a great location for visiting the city. Only downside’s were no hairdryer in the room and bathroom a little tired. Bed was comfortable and room nice and warm. Would recommend the room with river view.

10

Jamie

Dec 6, 2024

·

Stayed 1 night

Very pleasant and helpful staff. Ideally located near train station. Room was cosy yet comfy and very clean. Nice and quiet. Great nights sleep

10

Jordan

Aug 28, 2023

·

Stayed 1 night

Friendly staff and great location. Excellent value for money. Will stay again.

10

Marwan

Nov 12, 2024

·

Stayed 1 night

Very friendly and helpful staff. Secure, clean and close to the station

8

Ka Chun

Feb 9, 2025

·

Stayed 1 night

Very good location, close to the train station, a walkable distance to the downtown, nice room, surprisingly the shower with very good water pressure

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Dining

Breakfast feedback is mixed: some guests enjoyed a generous cooked and continental selection, while others found it unavailable during renovation; alternatives are nearby.

Related guest reviews

8

Colin

Jan 23, 2023

·

Stayed 1 night

Room was comfortable but fixtures, fittings and decor a little tired. However, it was clean. Unfortunately my room was above the reception and kitchen, so i was woken at 6am by staff talking rather loudly. Breakfast was great, for £9.95 there was a buffet of cereals, fruit, buns, toast, yoghurts, juice, teas and coffee as well as a full english of sausages, bacon, eggs, hash browns, tomatoes, mushrooms and beans. Fab!

10

Christopher

Dec 10, 2022

·

Stayed 1 night

You cannot fault this place for what you pay. I was running late(midnight) night manager stayed up to check me in despite having 6am get up. Room was clean, bedding towels etc spotless. Bed was comfy, shower was hot, everything I needed for a quick stop. Didn’t have breakfast but it smelt good

8

STEVE

Jun 5, 2023

·

Stayed 2 nights

Really good location, staff were marvelous, clean & tidy if a little tired in some areas. Renovations do seem to be happening with the breakfast room being out of commission due to its renovation being in progress. So breakfast is currently unavailable although there are several alternatives within a few minutes walk. More than happy to stay here again.

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Month	Average price
January	$62
February	$66
March	$66
April	$78
May	$85
June	$88
July	$95
August	$93
September	$88
October	$78
November	$75
December	$69

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $134
6 $86	7 $86	8 $102	9	10 $107	11 $107	12 $205
13 $84	14 $113	15 $107	16 $107	17 $107	18 $118	19 $126
20 $93	21 $93	22 $93	23 $97	24 $93	25 $95	26
27 $90	28 $97	29 $97	30 $97

Su	Mo	Tu	We	Th	Fr	Sa
				1 $93	2 $94	3 $109
4 $89	5 $90	6 $87	7 $94	8 $94	9 $90	10 $111
11 $87	12 $94	13 $87	14 $94	15 $90	16 $87	17 $111
18 $96	19 $94	20 $94	21 $94	22 $90	23 $90	24 $111
25 $85	26 $90	27 $94	28 $106	29 $90	30 $90	31 $131

Central Hotel

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