Is parking available at the hotel?

Yes, self-parking is available for free, and it is uncovered. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee, served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM. The cost ranges from approximately USD 5.00 to 15.00 per person.

What are the check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The hotel offers several accessibility features including elevators, wheelchair-accessible facilities, a wheelchair-accessible registration desk, and a wheelchair-accessible pool. There are also stair-free paths to the entrance and well-lit paths throughout the property.

Where is the hotel located in relation to local attractions?

The hotel is conveniently located near the airport and within a 10-minute walk of key attractions such as the Holter Museum of Art and the Original Governor's Mansion. It is approximately 0.3 miles from Reeder's Alley and the Cathedral Church of St. Peter.

Does the hotel have a swimming pool?

The hotel features a wheelchair-accessible pool, although specific details about the pool type and operational hours are not provided.

What are the policies regarding children staying at the hotel?

Children 17 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

DoubleTree by Hilton Helena Downtown Hotel

Average nightly price at DoubleTree by Hilton Helena Downtown by month, last 12 months (USD)
Month	Average price
January	US$169
February	US$174
March	US$174
April	US$190
May	US$225
June	US$262
July	US$248
August	US$247
September	US$249
October	US$214
November	US$173
December	US$172

What guests think

At DoubleTree by Hilton Helena Downtown, travelers consistently praise the friendly staff and walkable downtown location near restaurants, while noting generally clean, comfortable rooms alongside intermittent maintenance problems, spotty in‑room Wi‑Fi, and occasional public‑area cleanliness lapses.

Breakfast receives mixed feedback: several guests note it is not included and can be pricey or lukewarm, while others praise the morning team and the Italian restaurant in the building. Best for visitors seeking an easy base for Helena’s sights; less ideal if flawless facilities or included breakfast are priorities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are inconsistent: several note hot tub or pool closures and elevator issues, while others experienced a warm pool and working jacuzzi.

Related guest reviews

2

Kenneth

11 Nov 2023

·

Stayed 1 night

Hotel lobby and front desk area like an upgraded Motel 6. Maybe not that nice. Told me they were sold out of the room I reserved. Entire place smelled like smoke and elevator very dirty.

6

Nicole

28 Jul 2025

·

Stayed 2 nights

The hotel is in a great location in the heart of Helena. The room was spacious and clean but we found the stairwells and pool area to be unkempt. Food crumbs all over the floor and dingy pool water were unappealing.

6

Karen

13 Apr 2024

·

Stayed 1 night

The hotel was very nice and in a convenient location close to thee old downtown. Sadly, our car was damaged in the parking lot overnight.

8

JON

26 Jan 2025

·

Stayed 1 night

This is a first rate hotel. The hot cookie at check in is impressive. The room decor is nice and the room is spacious, but the bathroom fixtures are not up to date —our room had a leaky toilet that kept filling all night and a low pressure shower due to a small faucet leak in the tub.

6

Jami

9 Dec 2023

·

Stayed 1 night

Great stay but hot tub and pool were bring worked on

8

Gabrielle

21 Jul 2025

·

Stayed 2 nights

This property is amazing for the location if you want authentic downtown Helena. It has some struggles with the maintenance; elevators struggled, doors didn’t close/open, the AC didn’t work properly, and the mini fridge (smart fridge) was a struggle to get to work. Staff were amazing and very helpful!

4

Alan

29 Oct 2023

·

Stayed 1 night

Outdated

10

Katrina L

3 Mar 2024

·

Stayed 2 nights

The bed was super comfy with lots of nice bedding! It was quiet, the showers could get HOT (by choice), the hot tub was fun and staff were kind

10

christian

15 Feb 2024

·

Stayed 1 night

Staff at check in was very welcoming and nice, offered us welcome cookies, asked if we need anything else, always checks on us. Warm pool and perfect temp on jaccuzi. Bed is perfect. Great stay! Will update about breakfast tomorrow

4

Lynsey

17 Jan 2025

·

Stayed 1 night

Not so good. Cooler was broke, hot tub was broken and unable to use, no refrigerator in the room, and no complimentary breakfast for price of the room. Ordered breakfast and was charged $15 for a breakfast sandwich. Overall disappointed in. My stay.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are frequently described as very clean and well kept. However, some guests noted cleanliness issues in shared spaces (entryway pigeons, stairwells, elevator) and occasionally dingy pool water.

Related guest reviews

10

Justin

28 Jul 2024

·

Stayed 1 night

Warm cookies and clean rooms 👍

8

James

6 Jun 2025

·

Stayed 1 night

Great property. Close to everything in town. Very helpful front desk. Rooms are clean and everything is in good working order.

6

Nicole

28 Jul 2025

·

Stayed 2 nights

The hotel is in a great location in the heart of Helena. The room was spacious and clean but we found the stairwells and pool area to be unkempt. Food crumbs all over the floor and dingy pool water were unappealing.

10

Jamie

8 Oct 2025

·

Stayed 1 night

Staff was great and room was clean. Will book with this hotel again in the future.

8

Ashley

4 Nov 2025

·

Stayed 1 night

The room was clean. Building seemed a little older but it was upkept and had everything we needed for a quick overnight stay

10

June

20 Jan 2024

·

Stayed 1 night

What a pleasant surprise.. the hotel was very clean and well kept. The hallway even smelled nice. The front desk gal was wonderful and told us to try a couple great hot spots. Will definitely be staying again next year! FYI If you are staying in tTownsend, this is a great option for a room! Worth the drive.

8

Keith

15 Jul 2025

·

Stayed 1 night

We always stay here when looking for a night in Helena for some exceptional dining. This is set in the middle of some great dining and the hotel is always quiet, clean and the staff are great.

10

Janna

29 Aug 2025

·

Stayed 1 night

Clean, modern, central, walkable. Laundry on site.

8

Simon

15 Jul 2025

·

Stayed 2 nights

Good location and nice sized clean rooms . Bathroom a little small

10

Kathleen

19 Oct 2025

·

Stayed 1 night

Actually the entry way had 2 pigeons and their bird poop needed to be cleaned up.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with many noting updated decor and good beds, though some find them dated or worn in places. Multiple reviews report maintenance or amenity issues (AC, plumbing, fridges) and spotty Wi‑Fi; occasional noise was also mentioned.

Related guest reviews

6

Nicole

28 Jul 2025

·

Stayed 2 nights

The hotel is in a great location in the heart of Helena. The room was spacious and clean but we found the stairwells and pool area to be unkempt. Food crumbs all over the floor and dingy pool water were unappealing.

10

Naomi

31 Oct 2023

·

Stayed 1 night

Nicely re-done rooms

8

JON

26 Jan 2025

·

Stayed 1 night

This is a first rate hotel. The hot cookie at check in is impressive. The room decor is nice and the room is spacious, but the bathroom fixtures are not up to date —our room had a leaky toilet that kept filling all night and a low pressure shower due to a small faucet leak in the tub.

8

Kellie

16 May 2024

·

Stayed 1 night

The property is located directly on Last Chance Gulch which is a fun place to explore while in Helena. The staff were quite friendly. The biggest drawbacks would be the breakfast option at the hotel, which is expensive, and the rooms are a bit dated.

10

Kristine

25 Jul 2025

·

Stayed 1 night

Great view from my room!!!

4

Alan

29 Oct 2023

·

Stayed 1 night

Outdated

2

William

17 Aug 2025

·

Stayed 2 nights

Shower wouldn't drain. Toilet had to be flushed several times. Pillows hard as a rock. A/C didn't work. This place has been going downhill for some time. The price is not acceptable for the quality of the stay.

8

Simon

15 Jul 2025

·

Stayed 2 nights

Good location and nice sized clean rooms . Bathroom a little small

10

Katrina L

3 Mar 2024

·

Stayed 2 nights

The bed was super comfy with lots of nice bedding! It was quiet, the showers could get HOT (by choice), the hot tub was fun and staff were kind

10

christian

15 Feb 2024

·

Stayed 1 night

Staff at check in was very welcoming and nice, offered us welcome cookies, asked if we need anything else, always checks on us. Warm pool and perfect temp on jaccuzi. Bed is perfect. Great stay! Will update about breakfast tomorrow

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, accommodating, and helpful across the property, with multiple shout‑outs to front‑desk and breakfast teams. A few guests reported lapses, including housekeeping entering despite a do‑not‑disturb sign and a prepaid‑breakfast or booking miscommunication.

Related guest reviews

10

Rachel

8 Nov 2025

·

Stayed 1 night

Front desk staff is wonderful!

10

Jamie

8 Oct 2025

·

Stayed 1 night

Staff was great and room was clean. Will book with this hotel again in the future.

2

Benjamin

6 May 2025

·

Stayed 2 nights

Housekeeping went in room when door was clearly marked for no service. Management didn’t seem to care when the issue was brought to their attention. Don’t expect your possessions to be safe from housekeeping even when you clearly communicate for them to stay out of the room.

10

Penelope

14 Oct 2023

·

Stayed 2 nights

The front desk team at this property always goes above and beyond to accommodate my needs. And the early morning breakfast team never disappoints. Overall a great property that delivers a consistently positive experience.

10

Penelope

16 Sept 2024

·

Stayed 2 nights

Another great stay. The personnel at this property never disappoint. On this visit Justin went above and beyond to accommodate my requests upon arrival. Thank you again.

8

Sally

22 Nov 2025

·

Stayed 1 night

Excellent customer service.

2

Shawn

23 Jul 2025

·

Stayed 1 night

I paid for the breakfast through Expedia, the front desk said they didn't have it on their computer. I said it was on my phone I can show you on my phone, but the front desk said I would have to get with Expedia and at that point I was like screw it. I probably will never stay there again.

10

John

1 Jul 2024

·

Stayed 2 nights

Very helpful and pleasant staff, top to bottom.

10

John

20 Mar 2025

·

Stayed 2 nights

The staff was extremely friendly and this really made my stay extremely enjoyable. My only suggestion is to improve the wi-fi service to the rooms. Everything else and everyone else on the property was excellent and I will be a repeat customer!

10

Amanda

2 Feb 2025

·

Stayed 1 night

Everything was perfect! Their supervisor Joylynn was amazing and very helpful. Very clean and quiet. We booked our stay to eat at the Ristorante Bella Roma, located in the building! We had an amazing dinner as well. 🌟🌟🌟🌟🌟

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AI-generated summary based on recent guest reviews

Location

Consistently praised central location on or near Last Chance Gulch and the walking mall, with easy access to restaurants and downtown attractions. Guests found it convenient for exploring Helena.

Related guest reviews

8

James

6 Jun 2025

·

Stayed 1 night

Great property. Close to everything in town. Very helpful front desk. Rooms are clean and everything is in good working order.

6

Nicole

28 Jul 2025

·

Stayed 2 nights

The hotel is in a great location in the heart of Helena. The room was spacious and clean but we found the stairwells and pool area to be unkempt. Food crumbs all over the floor and dingy pool water were unappealing.

8

Keith

15 Jul 2025

·

Stayed 1 night

We always stay here when looking for a night in Helena for some exceptional dining. This is set in the middle of some great dining and the hotel is always quiet, clean and the staff are great.

10

Christina

2 Jan 2025

·

Stayed 5 nights

It was close to everything

8

Kellie

16 May 2024

·

Stayed 1 night

The property is located directly on Last Chance Gulch which is a fun place to explore while in Helena. The staff were quite friendly. The biggest drawbacks would be the breakfast option at the hotel, which is expensive, and the rooms are a bit dated.

10

Juanita

23 May 2023

·

Stayed 2 nights

Great location.

10

Janna

29 Aug 2025

·

Stayed 1 night

Clean, modern, central, walkable. Laundry on site.

8

Shauna Marie

29 Jun 2025

·

Stayed 2 nights

Perfect location and great service

8

Gabrielle

21 Jul 2025

·

Stayed 2 nights

This property is amazing for the location if you want authentic downtown Helena. It has some struggles with the maintenance; elevators struggled, doors didn’t close/open, the AC didn’t work properly, and the mini fridge (smart fridge) was a struggle to get to work. Staff were amazing and very helpful!

10

jeanne

29 Jul 2024

·

Stayed 2 nights

Wonderful experience easy to get around within steps of The walking mall

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often criticized for not being included and for pricing or temperature issues, and one guest reported a prepaid‑breakfast dispute. Positives include the popular warm cookies and favorable comments about the Italian restaurant on site or next door.

Related guest reviews

10

M

25 Jun 2025

·

Stayed 1 night

Everything was wonderful and their cookies are my absolute favorite

10

Kent and Karen

25 Oct 2023

·

Stayed 1 night

We always like to stay at this property when we are in Helena…good rates, lovely rooms with comfortable bedding and a great Italian restaurant next door!!

6

Frank

2 Aug 2024

·

Stayed 1 night

breakfast buffet was not complimentary and the food that should have been hot was cold

8

JON

26 Jan 2025

·

Stayed 1 night

This is a first rate hotel. The hot cookie at check in is impressive. The room decor is nice and the room is spacious, but the bathroom fixtures are not up to date —our room had a leaky toilet that kept filling all night and a low pressure shower due to a small faucet leak in the tub.

10

Corey

31 Jul 2024

·

Stayed 1 night

Appreciate the friendliness of the staff at check in including the fresh cookies for the kids after a long trip

8

Keith

15 Jul 2025

·

Stayed 1 night

We always stay here when looking for a night in Helena for some exceptional dining. This is set in the middle of some great dining and the hotel is always quiet, clean and the staff are great.

8

Kellie

16 May 2024

·

Stayed 1 night

The property is located directly on Last Chance Gulch which is a fun place to explore while in Helena. The staff were quite friendly. The biggest drawbacks would be the breakfast option at the hotel, which is expensive, and the rooms are a bit dated.

2

Shawn

23 Jul 2025

·

Stayed 1 night

I paid for the breakfast through Expedia, the front desk said they didn't have it on their computer. I said it was on my phone I can show you on my phone, but the front desk said I would have to get with Expedia and at that point I was like screw it. I probably will never stay there again.

10

Amanda

2 Feb 2025

·

Stayed 1 night

Everything was perfect! Their supervisor Joylynn was amazing and very helpful. Very clean and quiet. We booked our stay to eat at the Ristorante Bella Roma, located in the building! We had an amazing dinner as well. 🌟🌟🌟🌟🌟

4

Lynsey

17 Jan 2025

·

Stayed 1 night

Not so good. Cooler was broke, hot tub was broken and unable to use, no refrigerator in the room, and no complimentary breakfast for price of the room. Ordered breakfast and was charged $15 for a breakfast sandwich. Overall disappointed in. My stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $209	2 $201	3 $237	4 $237	5 $186	6 $173	7 $172
8 $177	9 $168	10 $168	11 $168	12 $273	13 $218	14 $208
15 $168	16 $168	17	18 $302	19 $273	20 $168	21 $168
22 $168	23 $168	24 $168	25 $168	26 $171	27 $168	28 $168
29 $168	30 $168

Su	Mo	Tu	We	Th	Fr	Sa
		1 $229	2	3	4 $207	5 $177
6 $177	7 $177	8	9 $237	10 $177	11 $275	12 $177
13 $177	14 $177	15 $177	16 $177	17 $177	18 $177	19 $172
20 $177	21 $177	22 $177	23 $177	24 $177	25 $177	26 $177
27 $177	28 $177	29 $177	30 $177	31 $178

DoubleTree by Hilton Helena Downtown

Prices for DoubleTree by Hilton Helena Downtown

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing)

Room, 1 King Bed, Mobility Accessible

Room, 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible

Guest reviews of DoubleTree by Hilton Helena Downtown

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton Helena Downtown

Prices for upcoming dates