Name: Hyatt Place Columbus-North
Address: 2974 North Lake Parkway, Columbus, Georgia, United States of America, Columbus, Georgia, US
Price range: US$115–US$275 per night
Rating: 8.65

What guests think

At Hyatt Place Columbus-North, guests frequently praise the spacious rooms, overall cleanliness, friendly staff, and the safe, convenient location near many restaurants, with breakfast often appreciated, while recurring concerns include inconsistent cleanliness, facility reliability, and uneven service experiences.

Rooms are large and comfortable, though some guests report noise, temperature control problems, and occasional issues with sofa beds or missing in-room microwaves. Facilities feedback notes unreliable elevators, intermittent pool or bar operations, occasional Wi-Fi or cable outages, and limited laundry and gym setups, while parking is convenient. Overall, it suits travelers seeking space and convenience, as long as they are comfortable with occasional inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include an outdoor pool, small gym, laundry, parking, and a lobby bar, but reliability is mixed: elevators and pool/bar service have had issues, Wi-Fi/cable and ice machines have failed, and in-room microwaves are uncommon.

Related guest reviews

8

corrinne

9 Jul 2025

·

Stayed 1 night

Staff was more interested in talking and their phones then customers. This was observed more then once Went to bar was told bottles on display were for show that’s not what they really have, they then opened a cabinet and we had to choice from that. They gave about a 1/2 shot per drink and we “said we pd got a shot not a 1/2” Breakfast was really good

6

Debra

13 Jul 2024

·

Stayed 3 nights

Staff was very helpful and friendly. Room was good but does not have a microwave. Have to go to another floor to use a community microwave. Hallways are not cooled which is not good in GA heat during the summer. Unfortunately won’t stay again.

10

David

21 Sept 2025

·

Stayed 1 night

Our king bed room with pull out bed couch was perfect for two adults and a child. The room was clean, as was the entire hotel. The bathroom was small, with the sink separate from the shower. Their outdoor pool is on the back of the hotel property, which backs up to a tree line, so it was quiet and private. The free breakfast was standard for hotels, with scrambled eggs, sausage, fruit and various breads and cereals. No complaints.

10

Christine

10 Oct 2025

·

Stayed 2 nights

The pool so was very comfortable did not go to the bar

8

Ashlee

22 Dec 2023

·

Stayed 2 nights

From the moment we walked into the lobby we appreciated how wonderfully fragrant it was! The room was clean. It was nice that there’s a bar on property but there wasn’t really bartender it seemed the receptionist doubled as one so keep the drink orders simple. The parking was really nice and convenient and the little gym space has enough to get a workout in. The one thing we probably didn’t enjoy as much was that there is only one laundry room, which is located on the third floor and it only had ONE WASHER and ONE DRYER. Other than that we had a pleasant experience.

4

Daniel

17 Jul 2025

·

Stayed 3 nights

The staff was great. Very nice, professional, and helpful. I loved that the hotel was within walking distance of optional dining. Family friendly. I disliked that coming into our room we were greeted with 2 huge water bugs/cockroaches. One that even climbed in bed with me and even after being told they would look into moving us no one ever vaccumed the room during the stay because the bug we caught and killed was there the entire trip. Mold in the Orange juice. Dishes were dirty. Peanuts and trash left under the couch in our room. Elevator does not work properly you can easily get stuck. Also, they advertise a bar and food but they don’t always have some one of age to serve the alcohol and they don’t serve food other then complimentary breakfast and the snacks in the front.

6

Darrin

30 Jun 2024

·

Stayed 1 night

Elevator was slow and sounded like a major squeaky wheel. Scared my wife. Ice machine didn’t work on five or four. Check in took forever due to couple checking in before me(not hotels fault). Breakfast needed to be refreshed with fresher food. Needed a place to dispose of used insulin needle. Air worked great.

8

Maria

29 Jul 2024

·

Stayed 5 nights

Overall good experience; liked the breakfast, the pool and appreciate the washer & dryer availability. But the chairs of the dining table were broken, there was no microwave in the room and the last night the air conditioning stopped working properly.

8

VANESSA

21 Mar 2023

·

Stayed 6 nights

Pool was not functional, arrived and the Wi-Fi and cable was not working. The next day it was working though. The breakfast was good and the workers are amazing. Safe environment, restaurants nearby.

4

Jean

25 Dec 2024

·

Stayed 1 night

Bar essentially closed. Young man at desk said he was too young to make drinks; woman said she didn’t know how (but tried). No breakfast. Woman at desk knew nothing.

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Cleanliness

Many guests find the hotel and rooms clean, but recurring complaints cite pests (roaches/water bugs/bed bugs), musty odors, hair or leftover items, mildew, and occasional water damage or missed deep cleaning.

Related guest reviews

2

Anthony

7 Jul 2023

·

Stayed 3 nights

The Property was dilapidated outside. We arrived in town early in the day and drove by the property (too early to check in). We called to cancel our reservation based on condition and location. They could not cancel until we received approval from Hotels.com. We were forced to stay there since we had prepaid. We arrived at approx. 1 a.m. (called to share the late arrival). The desk clerk was rude. Our room was filthy and had severe water damage above the beds, huge paint hanging down. My wife is very allergic to molds so we asked for another room. The rude desk clear made zero apology and replied, "you can come and get your keys". The second room was not much better. By this time, it was about 2 a.m. The smoke alarm then started to chirp loudly about every 35 seconds until approx. 4:40-5 a.m. when the batter finally died. They refused to provide a refund, hotels.com said they were "unable to help" (more like unwilling). We refused to stay any longer and left on the 3rd versus the 5th, taking our chances that between Hyatt and H.com that a refund would be given. This was the most terrible experience we have had in traveling for over 35 years. Beware when making reservations with Hotels.com that they will NOT represent you when there is a challenge, even when THEY take your full payment. The hotel will blame it on Hotels.com and vice a versa. Terrible customer service. Shame on both parties (H .com and Hyatt)

2

Marcasia

18 Apr 2025

·

Stayed 2 nights

bed bugs never will i ever stay there again

10

Najaa

2 Jan 2026

·

Stayed 1 night

As a mother who experienced a mental breakdown on New Year’s Eve, I sought a quick getaway to clear my mind, rejuvenate myself, and regain a sense of tranquility. The front desk representative was friendly and efficient. The hotel lobby and entrance exuded a refreshing and clean ambiance, featuring an open space with multiple seating areas, a TV, and a shop selling bottled drinks and cupcakes. They also provided curlers, toothpaste, and other necessities that guests could borrow, purchase, or even get for free. The room was spotless and spacious, and I particularly appreciated the swivel mount on the TV. However, I did have a minor complaint about the shower, which was not as clean as I had hoped, as there was hair in it.

10

John

15 Dec 2023

·

Stayed 2 nights

This hotel met our expectations albeit for one thing. We dropped a pin under the sofa and it was disgusting under it. The room was perfect for celebrating our grandsons graduation from Fort Moore with the separate seating area, desk, bar sink, etc.

4

Rhonda

15 Dec 2022

·

Stayed 19,340 nights

Unique - nothing Wasn’t the cleanest. Had to point out issues including mildew build up.

2

Leyana

4 Sept 2025

·

Stayed 4 nights

The staff was great and tried their best, very kind, lovely to speak with and tried to accommodate us. Pet-friendly means filthy rooms, with urine stains on the carpet, we moved rooms multiple times.

4

Daniel

17 Jul 2025

·

Stayed 3 nights

The staff was great. Very nice, professional, and helpful. I loved that the hotel was within walking distance of optional dining. Family friendly. I disliked that coming into our room we were greeted with 2 huge water bugs/cockroaches. One that even climbed in bed with me and even after being told they would look into moving us no one ever vaccumed the room during the stay because the bug we caught and killed was there the entire trip. Mold in the Orange juice. Dishes were dirty. Peanuts and trash left under the couch in our room. Elevator does not work properly you can easily get stuck. Also, they advertise a bar and food but they don’t always have some one of age to serve the alcohol and they don’t serve food other then complimentary breakfast and the snacks in the front.

4

Patricia

9 Jul 2023

·

Stayed 5 nights

The staff was friendly. The room was not properly cleaned and had a musty moldy smell. I asked the cleaning crew to clean the room and was surprised at the level of cleaning. The floor is mopped with a swiffer mop and the linen isn’t pulled daily. I specifically requested that my room receive a detailed cleaning to disinfect.

10

Deborah

6 May 2023

·

Stayed 2 nights

An old steak was left in the fridge, had a bad smell.

2

Karla

4 Sept 2025

·

Stayed 2 nights

First night while I was sleeping, I discovered a large roach in my bed. This was extremely disturbing and unacceptable for health and sanitation reasons. I immediately reported it to the hotel staff, who moved me to another room in upper lever. The presence of a roach in the bed is a serious sanitation problem and falls far below the standard of quality expected at a Hyatt property. It directly affects my health, my rest, and my confidence in the hotel.

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Rooms

Spacious rooms with comfortable beds and handy layouts are a highlight, though some report noise (neighbors, trash trucks, planes), temperature-control problems, and inconsistent sofa beds or lack of in-room microwaves, plus occasional Wi-Fi issues.

Related guest reviews

10

Eric

27 Sept 2025

·

Stayed 5 nights

The staff was wonderful, room was quiet.

6

Lexie

29 Jan 2024

·

Stayed 2 nights

The propery is near the airport so I understand the noise from the planes. I had been giving a room and noticed that the toilet was constantly running around 5am. I had tried to see if the toilet needed resetting inside but the inside was disgusting so I put up with the toilet noise. After leaving for my work day, I came back to see that the issue stopped. Not sure what caused the problem in the first place. Otherwise place is fine.

6

Phillip A

19 Dec 2024

·

Stayed 3 nights

My wife and I were there for a funeral for three days, and they didn't clean our room up one day. Also the wifi was down thru out our stay. The breakfast was not too good. Lastly, You made it sound like it was a restaurant on the premises and it wasn't. Good thing it was restaurants nearby.

6

Debra

13 Jul 2024

·

Stayed 3 nights

Staff was very helpful and friendly. Room was good but does not have a microwave. Have to go to another floor to use a community microwave. Hallways are not cooled which is not good in GA heat during the summer. Unfortunately won’t stay again.

6

Donald

5 Nov 2023

·

Stayed 1 night

Room itself was clean, but the heater would not turn off, or switch to cool air, and had my room like a sauna the entire night. Extremely infuriating as I got no sleep because I was sweating the whole night and had to cut my stay short.

10

charlotte

29 Jul 2023

·

Stayed 1 night

Huge, spacious, clean room. Bed very comfortable. Location was convenient around many restaurants and shopping.

8

Robert

17 Mar 2023

·

Stayed 1 night

Nice hotel with a friendly staff…starting to show its age a bit. Needs a little refreshing! Rooms are super spacious and clean. Breakfast is excellent.

8

Jaclyn

23 Jul 2025

·

Stayed 1 night

Overall had a good stay. Staff was very friendly and accommodating. Although we booked a king room with a sofa bed, our sofa did not pull out, so my kids had to use roll away beds that looked and felt like they had seen better days.

8

Michael

1 Mar 2025

·

Stayed 2 nights

Comfortable bed. Very spacious room. Breakfast is wonderful.

6

Alyssa

7 Jun 2025

·

Stayed 1 night

We booked a room with 2 queen beds and a sofa bed for 5 of us. When we checked in, they only had a room with a king bed and a twin sofa bed. The twin sofa ended up not being a bed so they brought us 2 rollaway beds that were more like kinder mats on wheels. There were food crumbs in them and they didn’t lay flat. We tried to call the front desk to get sheets for the rollaways but the phone didn’t work so my husband had to walk downstairs. There weren’t outlets next to the bed so we had to unplug the lamp to plug in my husband’s cpap. The breakfast was just ok. The strawberries and butter were frozen solid, the plates were dirty, and the coffee weak. The hotel itself was nice and the room was big but for almost $200 we should have gotten the room we booked including appropriate bedding for 5 people. We asked for a discount but we were told the person to address that wouldn’t be in until the next day. A little more initiative from the front desk staff would have been nice.

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Service

Many describe staff as friendly, welcoming, and helpful, yet several reviews report rude or inattentive front-desk interactions, slow resolution of issues, billing errors, and check-in difficulties.

Related guest reviews

10

Lisa

25 Sept 2025

·

Stayed 2 nights

Extremely helpful and informative! Outstanding staff and managers!

10

Wanda

12 Nov 2024

·

Stayed 1 night

Quick over night trip. Service was excellent.

8

cynthia

8 Sept 2023

·

Stayed 1 night

Staff was very friendly and helpful, however I was double charged by the hotel and Expedia. Not sure if that was the hotel’s error, if so I have no doubt they will correct it. Room was beautiful and clean.

8

David

14 Jun 2025

·

Stayed 3 nights

When I checked in, the initial clerk (Desmond) was non-verbal, non-welcoming and seemed bothered I was taking up his time; he was just plain rude and shouldn’t be at the front desk at all. I was relieved when another front desk clerk relieved him and took over…this clerk was welcoming and polite.

2

Tamika

17 Jan 2023

·

Stayed 19,373 nights

The majority of staff never greeted or acknowledged me when entering or exiting. Most of staff are not friendly with exception of 1 and I believe she was the manager. What I am mostly upset about is I informed the rep and manager around 1pm and 2pm on 1/15 that the toilet was not functioning, they said they would get someone to service it while I was out. I returned 5 hrs later and it was never serviced. Very poor customer service and leadership.

6

Marshall

7 Apr 2023

·

Stayed 1 night

Great place. Suggest don’t use new employees At check in even if they’re coached with trainer at the counter. Very easy to simulate the check in steps before going live.

6

Ontario

9 Aug 2025

·

Stayed 1 night

Everything was good it just smelled like something was dead around the pool. The night stay was good. No interruptions. Although, when we tried to check out they told us that we had a smoking bill of 250. They basically accused us of smoking in the room. It could’ve been anything but she was adamant on accusing us of smoking. I don’t know why but you don’t just accuse guests of smoking in a room just because you can.

8

Frank

23 Aug 2024

·

Stayed 1 night

It took half an hour sitting in the lobby waiting for the manager to call back the front desk from wherever he was off site to tell the person how to unlock the screen to accept a 15 dollar depost. Very unusual for a Hilton but it happened none the less.

2

Neda

25 Mar 2024

·

Stayed 2 nights

Rude arrogant manager

10

Kristy

26 May 2025

·

Stayed 2 nights

The staff was exceptional especially Alex at the front desk! The room was wonderful and spacious! Will definitely return!

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Location

Safe area with numerous restaurants and shops within walking or short driving distance, and convenient access to highways and Fort Benning.

Related guest reviews

10

Adrian E

15 Jan 2024

·

Stayed 1 night

Located in a major shopping center, this property is a great place to stay in Columbus. The staff is friendly and efficient. The condition and cleanliness of hotel are also excellent. And, the breakfast was very extensive and feature many fresh, healthy items.

10

sean

5 Aug 2023

·

Stayed 1 night

Location for business, restaurants, and right off main highways

10

Bridget

22 Mar 2023

·

Stayed 5 nights

Staff was very friendly and accommodating. Room was exactly what we needed. Safe, well lit parking that is easily accessable. Within walking distance to several dining options and short drive to many more. We will definitely book this property when we're in the area again.

10

Karla

6 Jul 2024

·

Stayed 5 nights

Clean property and everyone was very nice, very helpful. Shops within driving distance as well as restaurants within walking. Very safe area. The breakfest left a little to be desired but there’s an IHOP within walking distance. Would definitely recommend and would stay again if needed.

10

Lynne

17 Jun 2025

·

Stayed 2 nights

This was a great stay for visiting family in Columbus. The room was very spacious. The amenities were good. The location was excellent. Felt it certainly was a good value. The staff was helpful and nice.

10

Rakenya

10 Nov 2025

·

Stayed 1 night

Clean and spacious room right in the middle of restaurants, gas stations, whatever you need!!! We had a wonderful stay!

10

Kristy

20 Jul 2025

·

Stayed 2 nights

Great location in safe area and clean

10

DeMarcus

6 Jan 2026

·

Stayed 2 nights

Everything was what I was looking for, quiet hotel, spacious and clean room and a couple of restaurants right by it.

8

Isam

29 Sept 2025

·

Stayed 2 nights

Close to restaurants.

10

John

7 Feb 2023

·

Stayed 1 night

Near many restaurants and shopping.

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Dining

Breakfast is frequently praised for variety and taste but quality and cleanliness are inconsistent, and the lobby bar is often limited or unstaffed.

Related guest reviews

10

William

25 Mar 2023

·

Stayed 1 night

Excellent hot breakfast

10

Adrian E

15 Jan 2024

·

Stayed 1 night

Located in a major shopping center, this property is a great place to stay in Columbus. The staff is friendly and efficient. The condition and cleanliness of hotel are also excellent. And, the breakfast was very extensive and feature many fresh, healthy items.

8

corrinne

9 Jul 2025

·

Stayed 1 night

Staff was more interested in talking and their phones then customers. This was observed more then once Went to bar was told bottles on display were for show that’s not what they really have, they then opened a cabinet and we had to choice from that. They gave about a 1/2 shot per drink and we “said we pd got a shot not a 1/2” Breakfast was really good

6

Phillip A

19 Dec 2024

·

Stayed 3 nights

My wife and I were there for a funeral for three days, and they didn't clean our room up one day. Also the wifi was down thru out our stay. The breakfast was not too good. Lastly, You made it sound like it was a restaurant on the premises and it wasn't. Good thing it was restaurants nearby.

10

Danny

30 Dec 2025

·

Stayed 1 night

Large clean room and great breakfast

10

David

21 Sept 2025

·

Stayed 1 night

Our king bed room with pull out bed couch was perfect for two adults and a child. The room was clean, as was the entire hotel. The bathroom was small, with the sink separate from the shower. Their outdoor pool is on the back of the hotel property, which backs up to a tree line, so it was quiet and private. The free breakfast was standard for hotels, with scrambled eggs, sausage, fruit and various breads and cereals. No complaints.

10

Curtis

18 Dec 2023

·

Stayed 2 nights

Friendly staff, excellent breakfast. Room was clean and spacious. Not problems...

8

PETER

21 Mar 2023

·

Stayed 2 nights

Room was good but there was no microwave. Breakfast was awful, cold powdered eggs, warm soupy/slimy grits, bacon bits on the verge of being rancid. The coffee and juice were good. .

4

Jean

25 Dec 2024

·

Stayed 1 night

Bar essentially closed. Young man at desk said he was too young to make drinks; woman said she didn’t know how (but tried). No breakfast. Woman at desk knew nothing.

10

Monica

24 Apr 2023

·

Stayed 4 nights

This was a great place to stay. Close to everything. Super clean and quiet. The breakfast was super yummy. The facility was clean. The staff was great and friendly! I would definitely stay again!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$109
February	US$133
March	US$126
April	US$121
May	US$126
June	US$126
July	US$121
August	US$117
September	US$144
October	US$151
November	US$132
December	US$125

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $180	19 $195
20 $143	21 $142	22 $146	23 $143	24 $234	25 $275	26 $255
27 $122	28 $133	29 $140	30 $143

Su	Mo	Tu	We	Th	Fr	Sa
				1 $117	2 $129	3 $129
4 $115	5 $116	6 $117	7 $118	8 $117	9 $129	10 $144
11 $120	12 $116	13 $117	14 $156	15 $176	16 $186	17 $155
18 $115	19 $116	20 $117	21 $119	22 $117	23 $149	24 $146
25 $115	26 $117	27 $188	28 $206	29	30 $198	31 $128

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed with Sofa Bed, Accessible

Standard Room, 1 King Bed

Room, 1 King Bed with Sofa Bed (High Floor)

Room, Multiple Beds (High Floor)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Columbus-North

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Prices for upcoming dates