Holiday Inn Express & Suites College Park - University Area by IHG

The inside of the property was great: friendly staff, clean and luggage carts available. Unfortunately the property being under construction made it difficult to drive and there was a car missing all their tires, sitting on box crates (theft). That’s scary to think it could’ve been my car and no cameras around to hold anyone responsible. These are things out of the control of the property manager but it’s still something to be aware of.

Great location, seems like you always bothering the front desk, parking on site is extra. Accessibility to the parking lot is horrible.

Great pool, close to shopping, and college. Dining options withing walking distance.

The room had a dehumidifier apparently due to a moisture problem. It felt very damp and smelled of mildew. Coffee maker in the room did not have regular coffee pod and when asked for one at the front desk they didn’t have any. We had to pay to park our car. The outdoor pool was uncovered and the water was green with debris floating in it. Breakfast was of poor quality - the potatoes were bland and overcooked, the scrambled eggs were dry and the pancake maker was not working.

Pretty decent property. Breakfast was good and room was in decent condition. Staff was friendly too. Parking has a fee but nothing crazy.

we stayed here for 3 days to visit Washington. We were very satisfied, the parking, the pool, the spacious room, everything was fine. Also very easy to go from the hotel by bus to the College Park metro station, 5 minutes walk to the bus stop. We drove by car to the P+R garage next to the station and paid only 5 dollars for the garage on Friday, in the weekend it is even free. Only the breakfast could be a bit more extensive. But I would definitely go here again.

Very Happy with shuttle service.

Friendly staff nice rooms comfy beds, quiet hotel. They did a nice breakfast each morning. Has walkable reataurants if you need. Their shuttle will take you to and from the College Park Metro to ride into DC within the hotels shuttle service hours. If I am in the area again, I will definately stay again.

AC did not work in first room, so they moved me. AC in second room did not work so I moved to a third room that did have a functioning AC. Ice machine on my floor did not function. Road construction made entry into parking lot dangerous and difficult although that is not hotel’s fault. Good breakfast.

Parking was hassle free. Staff was kind an helpful when needed.

Housekeeping could do a better job cleaning the dust balls around the corners and under the bed. Windows need washing.

Our room had clean sheets on the beds and looked mostly clean. But a cleaning rag, shoes, and garbage was found by the bed. The girl at the front desk was very nice.

My experience was overall good, but I wasn’t advised ahead of check-in that parking was not free. Even thought it was just $6, it would’ve been nice to be made aware. Also the room was clean, but they definitely did not mop the bathroom floor. There were also towels that were not cleaned/stained.

The room had a dehumidifier apparently due to a moisture problem. It felt very damp and smelled of mildew. Coffee maker in the room did not have regular coffee pod and when asked for one at the front desk they didn’t have any. We had to pay to park our car. The outdoor pool was uncovered and the water was green with debris floating in it. Breakfast was of poor quality - the potatoes were bland and overcooked, the scrambled eggs were dry and the pancake maker was not working.

When we first checked in, we replaced on the 7th floor. Went to our room, the smell was so bad in the room, it smelled like mildew, the carpets were wet inside the room. Went back down to the desk and asked for a different room. We were then placed on the fourth floor. The hallway still smelled like mildew and our room smelled like men’s cologne every time the air-conditioning came on. The floors were absolutely dirty and wet. See picture below). Had to wear shoes every time we walked around the room. The air conditioning unit was very loud and it did not get very cool in the room even when the temperature was set for 66. The rooms were very humid. During our stay, we saw a worker spray the hallway carpets with chemicals. My daughter has very severe allergies and this cause lots of problems. There was no working vent in the bathroom so when you took a shower, the water was steaming hot and nowhere for the steam to go. As for the shower, the water was very hot, barely any cold water. I had to leave early one morning, there was no one at the front desk and there was a bum in the lobby, asking for money. No security present. The pool was very clean and taking care of. I have always stayed at a Holiday Inn, but this by far was the worst Holiday Inn I have ever been to and I am shocked that they are allowed to have visitors with these types of conditions, where the carpets are wet on every floor. The whole hotel smells like mildew. And the floors are so disgusting.

This stay was for leisure. Check in was great with the young lady at the front desk. Room smelled and looked clean. General area was also clean.

Found an earwig in my first room, which was facing trees and some water at the back of the hotel. I was moved to a second room, which was facing the front/main street. This seemed better until I showered and the water in the tub did not go down. I called the front desk, but the issue was not resolved because when I showered the following day the water was still pooling at my feet during the shower and it did not go down. The hot water wasn’t functioning properly either. Overall, I will not be returning.

My stay at the College Park Holiday Inn was very pleasant. The room was clean and smelled fresh, and the bed was quite comfortable. The front desk staff were friendly and professional and the hotel was quiet. I would absolutely stay here again.

Staff were excellent, property needs to be updated get rid of old nasty, sticky carpets, and clean their filters more often since they were very dirty from the hall and the ones In The AC unit so we had a lot of allergies.

Our was on 2 floor ( basement) the property humidity was so bad that there is an dehumidifier inside the room. Too expensive for a crappy hotel

Bed had medals sticking far out was not safe. Room too small

Clean room; convenient location. Room was rather small. Okay for a night or two but crowded for two people for any longer. Loud talking in hall one night. Nice surprise of a view of a park and creek.

Great location. Hotel is noisy though. It is new and clean and very friendly but hard to sleep in because you can hear everything from your neighbors and hallways.

It was our first time staying here. The parking was very convenient and felt safe. The staff was extremely nice and accommodating. I had to change from a king bed room to a 2-queen room when I arrived and they gladly made the change. I will caution people to request rooms away from the elevators…they ran all night and were loud enough to keep us awake part of the night. The room itself was clean and had comfortable beds but in general it felt a little old and tired.

The sound insulation is not good and the water pressure for the shower is not enough.

Room was dated

My stay at the College Park Holiday Inn was very pleasant. The room was clean and smelled fresh, and the bed was quite comfortable. The front desk staff were friendly and professional and the hotel was quiet. I would absolutely stay here again.

Was in a room facing Route 1, it was noisy, should have brought my white noise machine

Close to UMD and the room is big.

For the most part a nice hotel. Our issue was that the room was close to the elevators and we could hear the up and down all night.

The front desk staff was not courteous or patient. They said that they would document me arriving late for my check in and also for a late check out but did not do that. The hotel ended up charging me for something I shouldn't have been charged since I called and spoke to a person at the front desk saying my reservation to check in is good for 24hrs.

Friendly and helpful staff.

We setup a late check in and arrived at 1am after traveling from Chicago. When we arrived, we were told that they have had no water service since 3pm. They had our phone number and email, but no one contacted us to explain the situation, they had many hours to give us a heads up. We were told we could use the bathroom across the street at McDonalds if we still wanted to stay there, that was the best offer they had. We ended scrambling but found another hotel at 2am that had availability and water. I understand things go wrong, but this situation would have been totally different if they contacted us to explain.

Staff was extremely helpful. The breakfast was very good and kept being refilled.

Staff was courteous. . There was an issue with our room. He handled it without hesitation

rude service

The staff was amazing I made an error on dates of my stay the young man at the front desk went out of his way to assist me

Staff checking us in was awesome. He gave us a secure place to park our bikes with security camera visibility right out front. Was pleasant and helpful!

The Staff is ALWAYS Friendly and helpful. This time the representative was Drew. Polite caring young man.

I enjoyed my stay over all. The front desk staff wasn't the best/the friendliest upon entering AND leaving, but I will return. Hope they'll be off those days.

Location was great not far off the highway with food and shopping around.

Nice location. Close to U of Maryland

Busy college town with good location that is walkable to many local amenities. Breakfast was good, overall services good, nice room, we just had no control of the room temperature, which for us was slightly warm in our room.

Great hotel if you need to be close to University of Maryland.

Entering and leaving the property was not great. Traffic and road work made it difficult.

It was convenient while visiting UMD.

A lot of construction at enterance on the road

Comfortable beds, great breakfast. Construction on street right outside our window. Noisy

Very convenient stay near University of Maryland

I had a good stay at the Holiday Inn Express. It was quite convenient for a research trip to the National Archives. There is a major construction project on Baltimore Avenue making the entrance and exit difficult. During my stay, there were many student groups staying there on their visit to DC.

Great breakfast! The hotel and rooms are dated, but it was good enough for our stay. The AC in the first room we had wasn't working so they got us moved to another room quickly, which was great!

Overall very good. Specifically the breakfast buffet

The room had a dehumidifier apparently due to a moisture problem. It felt very damp and smelled of mildew. Coffee maker in the room did not have regular coffee pod and when asked for one at the front desk they didn’t have any. We had to pay to park our car. The outdoor pool was uncovered and the water was green with debris floating in it. Breakfast was of poor quality - the potatoes were bland and overcooked, the scrambled eggs were dry and the pancake maker was not working.

Pretty decent property. Breakfast was good and room was in decent condition. Staff was friendly too. Parking has a fee but nothing crazy.

Very good. Room nice, breakfast excellent, quiet and cozy

Nice location. Really good hot breakfasts.

The property was clean and breakfast was good. We stayed 2 nights and we were comfortable. There was fresh ice water with orange slices in the lobby.

The breakfast was great, and we all enjoyed. There are a lot of dinning options and grocery stores in walking distance. I highly recommend.

Noisy, you can hear road sounds easily which will wake you up at times. Very less options for breakfast for vegetarians.

Clean hotel, convenient location, pleasant staff. I would stay there again. My only criticism is (and is that of all hotels) that on weekends, breakfast times are adjusted to have a later start. For families traveling for sporting events, we often have to be at the facility prior to "weekend breakfast hours"; that extra 30 minutes would work. A complimentary orange or banana is not sufficient.