Best Western Plus College Park Hotel

Elevator was broken other than that it was a good stay

I didn’t like staying on the 4th floor and the elevator being broken and having to get off the 3rd floor and walk up stairs to get to the 4th floor with luggage!!

Great stay! Only issue is parking when the hotel is sold out.

This place is very affordable and close to University of Maryland campus. The breakfast was pretty good too. Parking is very limited and if you come in late be prepared to park in some of the left over super tight spots; so tight in some cases you can barely get out of the car. Since the hotel is off Route 1, it can be noisy at night. Passing trucks made the hotel shake.

Great location for access to the football stadium and nearby cafes. We did not need to park, but parking seemed very limited.

The front desk receptionist was sooo nice! We had a smooth check in. There’s a water jug and free newspapers in the lobby which was nice, the rooms are super clean, the bed comfy, mini fridge and microwave. We didn’t make it to the breakfast downstairs but they do have a dining area and breakfast until 10am. It was quiet and peaceful. Parking was easy (although limited, so good thing there were enough spots when we got here and it wasn’t busy). Very close to UMD and lots of restaurants. We’re very happy!!

Parking space was limited. Overall convenient and good experience.

Very nice inside Has more rooms than parking spots in their parking lot, which creates an issue when the hotel is full. Owner needs to rectify this.

The parking lot is small and when i returned at night all spots were full. Front desk told me i had to park in second parking lot up the hill from hotel.

After a 5 1/2 hour drive, I was warmly greeted by Angel, who lived up to her name - she was very helpful and check in was a breeze. The room and bathroom were clean, the bed comfortable. The only reason I didn't give it a 5 is the limited breakfast choices and that there are only fast food options near the hotel. They have onsite parking (free) which was very convenient. I would definitely stay here again!

We enjoyed our stay in a spacious, very clean and new-looking room with spotless bed and clean and classy sheets!

Our room was clean enough but there was a distinct smell in the hallway…smelled like cesspool. When we reported the smell to the front desk, the staff was very nice and said they would let maintenance know. But, it was as if they knew the smell was there and the complaint had already been filed by many guests.

I’m giving three stars because, while the location felt safe and the overall experience was okay, the bathroom had a strong mold-like smell that was unpleasant and hard to ignore. It really affected the comfort of the stay. If that issue is addressed, the stay would be much better.

Property was very clean, including breakfast area.

The room was clean and the front desk staff was very friendly.

I was very impressed by the cleanliness of the room, especially the bathroom. It looked like we were the first ones to stay in the room. Also nice front desk staff.

Sheets were not very clean. The beds and pillows are terrible! Front desk staff was extremely nice.

I like the fact that, is not too busy for being a college area. Human hairs between the mattress. Certain areas of the bathroom have build up of dirt.

Our stay was great. Angel at the front desk was very kind and welcoming. Our room was very clean and comfortable. The breakfast was very average…..Could definitely be improved. Overall, though, this is a great place to stay!

Great little hotel, everyone on staff that we encountered was very friendly. The location was ideal - walkable to UMD campus and lots of dining options. The rooms and common areas were very clean, breakfast selection was as expected, overall a great stay.

Great stay, clean olace, dated bathroom is my only complaint. Shower head showing age and not spraying fully

This place is very affordable and close to University of Maryland campus. The breakfast was pretty good too. Parking is very limited and if you come in late be prepared to park in some of the left over super tight spots; so tight in some cases you can barely get out of the car. Since the hotel is off Route 1, it can be noisy at night. Passing trucks made the hotel shake.

Best Western in College Park is my "go to" choice every time I visit my son at UMD. The staff is friendly and helpful. The location is safe and convenient to campus and town. The rooms are spacious and clean. And they serve a delicious breakfast each morning!

Enjoyed our stay! Convenient and quiet location. Breakfast was standard. Walls are kind of thin so you can hear/ feel walking, but didn’t effect our stay. Would definitely stay again.

We enjoyed our stay at Best Western Plus. The things that stood out were the microwave and mini refrigerator. We needed it because we had small children. Omg! were very useful and it saved us money. We did not purchase food outside due to the fact I carried my own. Breakfast was good and quietness stood out as well. Will return again. Thank you Best Western Plus for keeping my family at your establishment. Well appreciated!

Our stay has been wonderful. The hotel is very close to an event venue that we went to. The breakfast buffet is great, fried eggs, breads, cereals, fresh fruit, yogurt, turkey sausage, fried potatoes, coffee, juices, and more. Our room is very spacious with great features such as a room safe, microwave, fridge, iron and ironing board, and coffee maker with free coffee and tea cups. The bathroom is very nice with a good shower, good lighting, etc. The only negative was that the remote to our tv wasn't working with the tv other than to turn the unit on and off and adjust the volume. We only had access to one station. A very nice worker from the front desk tried her best to correct the situation, but couldn't. Even with the tv problem in room 102, we would definitely stay again and even request the same room which was very convenient.

Stayed for one night with my husband and daughter. It was a 5 minute drive to the Xfinity Center. Check in was very easy and the receptionist was thorough. The hotel is on a busy road with a lot of traffic. Our room was on the first floor and we never heard anybof it. Felt very safe in the room and all outside areas were well lit. The room was big and clean. Typical bathroom that had a working fan. Plenty of towels and linens. The beds were comfy and thermostat was easy to control. Check out was even easier. We will definitely be staying again!

The bed was comfortable. The area was nice and parking was good. The bathroom seemed unfinished. The tub/shower control was loose so it was hard to maintain temperature and felt a bit unsafe. There was an array for breakfast, but no bread other than white.

The hotel room is clean, staff is nice, but the appliance needs maintanence. Te AC was making a loud noise each time it started, and the smoke detector rang in the middle of night for no reason in out room. Also the quilt was too thin for winter. We felt freezingly cold at night even though room temprature is adjusted to 72.

Stayed one night in a king bed room with a pull out couch. The hotel seems a little older but everything was clean and everyone was super nice. The king bed was comfortable but my two kids (who usually love pull out couches) said the couch bed was really bad. Setting it up with them, it did seem very worn and thin and uncomfortable. Again, sheets, pillows, towels, bathroom - all clean! For the price of a room for the night, my husband and I were honestly impressed with the room overall and the free breakfast in the morning. The location was perfect for us and we loved that the parking was free. We knew we weren’t booking anything fancy so we were overall very happy.

Great location for access to UMD events. On site parking with easy walk to restaurants. Friendly staff. Only negative is the $25 fee for check-in earlier than 4pm.

I had a reservation through Expedia. The overnight front desk person charged me again. Trying to explain I had already paid for he said Expedia is a third party and has nothing to do with the hotel and if I want to I have to call them to resolve it myself. As I tried to show my reservation he started yelling and swearing in front of my 14 years old son and another guest. I told him I need to speak to management he said he was the manager and he said he would call the police which I could not understand because he was the one yelling. The police came (his friends) and told me I need to leave per property owner. It was 12am and the police officer would not hear my side of the issue. And the “Sargent Green” was rude and said he does not want to hear what I have to say. I’ve been all around the world and the US and haven’t seen or experienced nothing like that. Even my kid could not figure it out what es happening. STAY AWAY FROM THEM. It far from a hotel or hotel or hotel service. Very scaring!!!

The staff were simply superb. Kind, thoughtful and helpful

I cancelled this hotel and was still charged

The area was hit with a big storm.. our flight in was cancelled.. the university we were coming to see actually SHUT DOWN for the day… and this “Best” Western refused to budge on their non refundable rate- even to push our stay off for a few days. I get non refundable but nothing ‘best’ about their attitude or customer service.

After a long trip, I arrived at this hotel only to discover that my reservation had been mistakenly canceled due to a clear error by their management. I immediately contacted my travel agency, and they were surprised to learn that the reservation was still active on their end. Given that the mistake originated from the hotel's management, the travel agency requested an alternative room at the same price. Unfortunately, the hotel only had the king suite available, which cost an additional $100. Shockingly, the manager refused to offer any compensation for the price difference. It was a direct decision from the manager. At this point, my travel agent found me a much better hotel at the same price, the nearby Cambria Hotel, which came highly recommended. I believe that if the manager of the Best Western had acknowledged the mistake made by his team and agreed to provide the king suite at a lower price, he could have avoided losing a customer and the negative publicity that usually follows. This, in addition to preventing an agency complaint against the facility. Instead of receiving praise for effectively managing and rectifying their mistake, they only worsened the situation. If you find yourself unable to avoid staying at that hotel, I recommend calling continuously after booking to ensure they do not suddenly cancel your reservation.

This was a very unpleasant stay. I had children above my room two nights jumping off beds and running around to at least 1am. There were supposed to be chaperones and staff said there was nothing they could do. I asked mutiple times at the front desk. Even when i checked out too they didnt seem to care and said nothing they could or even compensate for. I will never be staying at a Best Western again, will be giving bad reviews, will be reporting to BBB and not recommending anyone else to stay either. All i can say is bad, terrible and never again.

Didn't like the extra charge to check in early. We arrived between 2pm and 3pm but had to pay $25 or wait until 3pm to get our room.

Our stay was great. Angel at the front desk was very kind and welcoming. Our room was very clean and comfortable. The breakfast was very average…..Could definitely be improved. Overall, though, this is a great place to stay!

After a 5 1/2 hour drive, I was warmly greeted by Angel, who lived up to her name - she was very helpful and check in was a breeze. The room and bathroom were clean, the bed comfortable. The only reason I didn't give it a 5 is the limited breakfast choices and that there are only fast food options near the hotel. They have onsite parking (free) which was very convenient. I would definitely stay here again!

Great location and convenient for commuting to DC.

This place is very affordable and close to University of Maryland campus. The breakfast was pretty good too. Parking is very limited and if you come in late be prepared to park in some of the left over super tight spots; so tight in some cases you can barely get out of the car. Since the hotel is off Route 1, it can be noisy at night. Passing trucks made the hotel shake.

Friendly staff. Hotel was smaller so not overcrowded. Great proximity to the stadium that we could walk to the football game. Would definitely stay here again.

Well-kept property with quick check-in and check-out. Great hot breakfast in the morning. Walking distance from UMD. There was construction going on the street right across from the hotel, so it was noisy, and traffic was congested. But the property wasn't responsible for that. Denny's, Taco Bell, and Korean BBQ within two minutes of the property. Other restaurants close by as well.

Stayed here to attend a volleyball game at the Xfinity Center. Staff was courteous, room was nice, area felt safe and was walkable. Good amenities (free parking and continental breakfast). Would definitely stay here again.

Great location for access to the football stadium and nearby cafes. We did not need to park, but parking seemed very limited.

Clean, convenient, friendly check in staff. Construction outside not the hotel’s fault but only drawback. Breakfast ok, nothing special but a Dennys across the street. Convenient area. Decent rate. Would definitely stay again.

Great location and walkable

Handy location to campus

Great little hotel, everyone on staff that we encountered was very friendly. The location was ideal - walkable to UMD campus and lots of dining options. The rooms and common areas were very clean, breakfast selection was as expected, overall a great stay.

This hotel is always clean , quiet , great staff and breakfast is good . My favorite hotel in the area .

Pros: New hotel, rooms were clean, water cooler next to elevator, helpful staff, parking included, 10 minute walk to University of Maryland Cons: Small breakfast area, no swimming pool, right on a busy street

Breakfast was very good.

Stayed Thursday to Friday before Labor Day which must have affected the price —$300 per night. More like a motel interior rather than a hotel, but very comfortable, clean and microwave in room. Great night’s sleep, decent breakfast, definitely walkable to UMD campus.

close to bus line that was fast way to get to train station, free parking at hotel, excellent breakfast every day, comfortable room, friendly staff.

Coffee was bad & hot breakfast artificial tasting. But yogurt & English muffins with peanut butter were good offerings

Clean comfortable bed. Terrible breakfast. Noisy location. Staff very friendly

Great location close to University of Maryland College Park. Awesome hot breakfast. Super friendly staff. Thomsons out second stay and will visit again.

Our stay was great. Angel at the front desk was very kind and welcoming. Our room was very clean and comfortable. The breakfast was very average…..Could definitely be improved. Overall, though, this is a great place to stay!

After a 5 1/2 hour drive, I was warmly greeted by Angel, who lived up to her name - she was very helpful and check in was a breeze. The room and bathroom were clean, the bed comfortable. The only reason I didn't give it a 5 is the limited breakfast choices and that there are only fast food options near the hotel. They have onsite parking (free) which was very convenient. I would definitely stay here again!