Name: Holiday Inn Express Hotel & Suites Lufkin South by IHG
Address: 4404 South First Street, Lufkin, Texas, United States of America, Lufkin, Texas, US
Price range: US$102–US$235 per night
Rating: 8.53

What guests think

Across recent stays at Holiday Inn Express Hotel & Suites Lufkin South by IHG, travelers often praise very clean, comfortable rooms, a generally satisfying breakfast with good coffee, and a convenient location just outside town that feels relatively quiet.

Guests note spacious layouts, comfortable beds, and some rooms with kitchenettes or ceiling fans, though a few report maintenance quirks like faulty USB ports, door gaps, or missing and stained window coverings. Service is widely described as welcoming and efficient, though some guests mention limited housekeeping during multi-night stays; hallway noise from door slams or thin walls is noted, and pool heating or cleanliness can be inconsistent. Expect a clean, comfortable stay with friendly service, while minor issues may vary by room and season.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool feedback is mixed: some enjoyed it, while others found it unheated or needing cleaning and minor repair. The gym drew both praise and complaints about hot temperatures; an elevator outage was noted once.

Related guest reviews

8

William

8 Jun 2024

·

Stayed 1 night

Really nice pool. The room was nice and spacious.

8

Vicki

19 Jul 2024

·

Stayed 1 night

Limited dining and not much in small shop.

6

Swenson

12 Aug 2024

·

Stayed 1 night

Reba at the desk excellent. Elevators not working. Cold graveyard at breakfast

6

Shirley

24 Jun 2025

·

Stayed 4 nights

Pool needs repair and cleaning at the top rim of the pool. Breakfast lady on my last day was very rude. Ran out of eggs two mornings at breakfast which I thought was unacceptable. Cleaning staff ladies are very nice and helpful. This is my fourth time to stay here and I will have to think real hard if I’m gonna stay there again.

10

Susan

18 Jun 2025

·

Stayed 1 night

Check-in was easy. Rooms were nice. I used the gym and got in a good workout. Beds were comfortable. Breakfast was delicious with some great options.

6

Peggy

12 Oct 2025

·

Stayed 2 nights

Staff were friendly but didn’t provide room cleaning during our stay, had to ask for coffee items that weren’t replenished. Lots of door slamming at 3am don’t make for a good night’s sleep. (Pool is unheated and not cleaned)

10

Tina

10 Aug 2025

·

Stayed 1 night

It was a quick check in. really nice room, clean bathroom, spacious room, and beautiful veiw. we enjoyed the clean refreshing swimming pool.

2

Chris

24 May 2024

·

Stayed 1 night

The first room I had the door looked like it had been kicked in, it would not latch and lock properly unless pulled shut with extreme force. when I went down to the lobby counter I was told there was nothing they could do and that there were no other rooms available. After raising a stink over the door another room conveniently opened up because the "guest" just happened to call and cancel. The other issue I had was in the workout room, it was a constant 78+ degree room no matter what the thermostat was set to, made for a very uncomfortable workout, if I wanted a hot yoga scission I would of booked one at a more reputable place.

8

Michael

14 Aug 2023

·

Stayed 2 nights

It was a nice clean facility. My only complaint was the pool was full of leaves and sticks

8

Thomas

28 Oct 2024

·

Stayed 1 night

I wish the pool would have been heated to enjoy however the view of the beautiful trees laying in the lounge chaire relaxing by the pool was a blessing.

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Cleanliness

Reviews frequently describe the property and rooms as very clean and well kept. However, several guests reported musty odors, stray hairs in bathrooms, or isolated mold/maintenance issues, and a few noted housekeeping was not performed daily without request.

Related guest reviews

10

Audrey

7 Jun 2025

·

Stayed 1 night

Clean and comfortable.

2

John R

1 Sept 2024

·

Stayed 1 night

The 1st room we got smelled terrible, so we requested a new room...the new room was a little bit better, so we spent the night....got up and notice mold in the restroom ceiling and moldy curtain over the air condition.

8

Kathy

24 Jun 2025

·

Stayed 1 night

Hallways smelled musty, staff ok no info given just sign here

8

Tammy

28 May 2024

·

Stayed 1 night

The room was comfortable and clean except for the shower had hairs from the previous guest. Everything else was good

10

Terry

31 Mar 2025

·

Stayed 1 night

Modern appointed and designed facility. Clean and well managed. Overall very good lodging experience.

8

Moses

28 May 2025

·

Stayed 1 night

Super clean and comfortable! Rooms were cold! We Loved it!

6

Samuel

8 Jul 2025

·

Stayed 1 night

Room smelled musty. Several other people staying there said the same. Don’t know if house keepers used a sour mop. Otherwise this was a decent hotel.

2

Samuel

17 Nov 2023

·

Stayed 1 night

This was the worst hotel stay I have had in a long time. There was hair in the sink and shower and the floor was dirty. the bedding looked slept in.

10

Monica

17 Jul 2025

·

Stayed 1 night

Loved the cleanliness and comfort of the room and entire facility.

10

Tresa

3 Sept 2024

·

Stayed 2 nights

From the front desk staff to the breakfast cafe worker, the staff was cordial and helpful. Room was clean and roomy with sitting area and refrigerator which we appreciated. The free breakfast offered many options and was good. We know we get our money's worth at Holiday Inn.

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Rooms

Rooms are generally spacious and comfortable, with good beds and some offering kitchenettes or ceiling fans. Recurring drawbacks include hallway noise from door slams or thin walls, occasional HVAC or power outlet issues, door gaps, and inadequate or missing window coverings.

Related guest reviews

4

Stephen

12 May 2025

·

Stayed 1 night

Booked room 6 months in advance but we were put next to the noisy laundry. Cleaning carts blocking our way in hall and front desk told us 'go ahead and move them'. Loud machinery noise every 21 seconds all night (couldnt sleep so i timed them). Apart from all the slamming doors and noise through thin walls we managed some sleep until cleaning crew started banging things around at 6-7 am. After a terrible breakfast selection we checked out and had about 18" to get our luggage through cleaning carts while the staff just looked at us. Front desk clerk never looked up as we dropped keys and we left. By far worst HI Express stay ever! For the record it was 1 of 8 hotels on our journey and all others got 5 stars!

8

Sandra

1 Dec 2024

·

Stayed 2 nights

Only disappointment was all usb ports in the room were damaged and the plug by the bed didn’t work so charging all our phones next to the bed was not possible. Not a terrible thing but just not convenient. Everything was great from check in to check out. Room even had a ceiling fan. First hotel I have been in that had a ceiling fan…that was a nice bonus to help circulate air!

6

Jennifer

27 Jun 2023

·

Stayed 1 night

I had no trouble locating the property. Checking in was a breeze. Our room was on the 2nd floor facing the parking lot. The only complaint that I had was that the door had an obvious space when you closed it. That should really be fixed. I almost requested another room because of it. We were on our way to a college tour the next day so since it was only one night I let it pass. The room was extremely cold and we had to completely turn off the wall thermostat to let the room warm up (tried to readjust but the thermostat kept going back to 68 degrees. This took several hours! Overall the stay was ok.

10

Melisa

10 Nov 2024

·

Stayed 1 night

The room was spacious and had a kitchenette, which was an added bonus. The property looked clean and new with the exception of our white window shades that had dark brown water stains as if there had been a previous leak and they hadn't replaced the shades yet. It didn’t impact our stay, but it is a maintenance item to be addressed.

6

Peggy

12 Oct 2025

·

Stayed 2 nights

Staff were friendly but didn’t provide room cleaning during our stay, had to ask for coffee items that weren’t replenished. Lots of door slamming at 3am don’t make for a good night’s sleep. (Pool is unheated and not cleaned)

10

Tina

10 Aug 2025

·

Stayed 1 night

It was a quick check in. really nice room, clean bathroom, spacious room, and beautiful veiw. we enjoyed the clean refreshing swimming pool.

10

Cody

18 Dec 2022

·

Stayed 19,342 nights

This hotel is clean, quiet, and confortable. The staff are friendly and helpful. The rooms are large, comfortable, and some of them have private balconies or kitchenettes.

8

Cheryl

13 Jan 2023

·

Stayed 1 night

There was no curtains on the window and the lights from other hotels beamed in the room! Very hard to sleep with brights lights in your eyes

8

Bersabe

15 Mar 2024

·

Stayed 7 nights

The hotel itself is very clean staff is friendly. I think they need to install self closing doors. Around 6Am lots of doors slamming

8

Jessie

27 Jul 2023

·

Stayed 2 nights

This is a great hotel overall. The staff is friendly, and it is modern and clean. My only problem is the door to the rooms are not sealed by any means, and you can hear every single sound in the hallway. I literally heard a person open a soda can down the hall from my bed.

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Service

Staff are commonly described as friendly, welcoming, and efficient at check-in, and responsive to requests. Some reviews mention lapses such as limited stayover housekeeping, unfriendly interactions at breakfast, or unhelpful front-desk moments.

Related guest reviews

10

Mark

17 May 2024

·

Stayed 1 night

Fast and easy check in

10

Lakenya

6 May 2025

·

Stayed 1 night

Great Customer Service at Check in!

10

Isabel

28 May 2023

·

Stayed 1 night

The staff was very friendly and professional upon check in and check out. They were very attentive as we needed bedding for the pull out sofa and within minutes they brought our linens. The property was very clean as when you stay in an older hotel you never know what your going to get but I was very impressed.

6

JEANNE

13 Mar 2023

·

Stayed 1 night

The receptionist was unfriendly, borderline rude. She needs to learn that it is not what you say, but how you say it! My partner said, “wow, she is mad at the world”! The internet was very inconsistent.

6

Peggy

12 Oct 2025

·

Stayed 2 nights

Staff were friendly but didn’t provide room cleaning during our stay, had to ask for coffee items that weren’t replenished. Lots of door slamming at 3am don’t make for a good night’s sleep. (Pool is unheated and not cleaned)

10

Tamara

4 Apr 2025

·

Stayed 1 night

We had a wonderful time while there. Staff was friendly and helpful. Property was clean and comfortable. Great breakfast!!

10

Kimberley

15 Aug 2024

·

Stayed 1 night

Malcolm and the rest of the staff was exceptionally nice.

4

Nimit

15 Feb 2025

·

Stayed 6 nights

I would not recommend this hotel as the staff was not welcoming especially during breakfast. Also housekeeping was not done daily till I had to request it. Even after spending so much money, I felt I didn't get the value for money.

10

Erika

6 Jul 2025

·

Stayed 2 nights

Ashley at the front desk was very friendly and accommodating. She checked on us and provided any needs we may have had. Check in and check was very smooth. We will definitely be back per usual!

10

Ricardo

22 Mar 2025

·

Stayed 4 nights

Was always greeted by personnel. Great customer service! Will be staying again whenever i visit my mothet in Lufkin. Recommend 10/10!

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Location

Location is viewed as convenient and easy to reach, set just outside town and generally quiet. A few guests specifically noted it was simple to find and worked well for road trips.

Related guest reviews

10

Donald

27 Dec 2022

·

Stayed 1 night

It is a great spot just on the outside of town. I thought the location was great, and just far enough out to mot be too busy

6

Jennifer

27 Jun 2023

·

Stayed 1 night

I had no trouble locating the property. Checking in was a breeze. Our room was on the 2nd floor facing the parking lot. The only complaint that I had was that the door had an obvious space when you closed it. That should really be fixed. I almost requested another room because of it. We were on our way to a college tour the next day so since it was only one night I let it pass. The room was extremely cold and we had to completely turn off the wall thermostat to let the room warm up (tried to readjust but the thermostat kept going back to 68 degrees. This took several hours! Overall the stay was ok.

10

Lisa

7 Apr 2025

·

Stayed 1 night

Always a great stay. I stay here on business least once a month. Quiet, clean and very accommodating.

10

Sandor

23 Jan 2023

·

Stayed 2 nights

Its very good location

10

LaTosha

12 Jul 2025

·

Stayed 1 night

I would like to start off by saying that my visit to the hotel was amazing and worth my stay and i will visit this hotel in the future and will recommend it to friends and family anytime and the location is awesome so continue with all the polite and friendly staff and employees and the business will forever sky rocket.

10

Natali

18 Nov 2024

·

Stayed 1 night

great location and friendly front desk for check in.

10

Janice

8 May 2025

·

Stayed 1 night

It was perfect for a comfortable overnight while on the road.

10

Ty

19 Apr 2025

·

Stayed 1 night

Quiet and low key, also very clean!

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Dining

Breakfast is often rated good with a decent variety and tasty coffee. Several guests noted inconsistencies like items running out, a broken pancake machine, and occasional staff or hygiene concerns.

Related guest reviews

4

Stephen

12 May 2025

·

Stayed 1 night

Booked room 6 months in advance but we were put next to the noisy laundry. Cleaning carts blocking our way in hall and front desk told us 'go ahead and move them'. Loud machinery noise every 21 seconds all night (couldnt sleep so i timed them). Apart from all the slamming doors and noise through thin walls we managed some sleep until cleaning crew started banging things around at 6-7 am. After a terrible breakfast selection we checked out and had about 18" to get our luggage through cleaning carts while the staff just looked at us. Front desk clerk never looked up as we dropped keys and we left. By far worst HI Express stay ever! For the record it was 1 of 8 hotels on our journey and all others got 5 stars!

6

Shirley

24 Jun 2025

·

Stayed 4 nights

Pool needs repair and cleaning at the top rim of the pool. Breakfast lady on my last day was very rude. Ran out of eggs two mornings at breakfast which I thought was unacceptable. Cleaning staff ladies are very nice and helpful. This is my fourth time to stay here and I will have to think real hard if I’m gonna stay there again.

10

Susan

18 Jun 2025

·

Stayed 1 night

Check-in was easy. Rooms were nice. I used the gym and got in a good workout. Beds were comfortable. Breakfast was delicious with some great options.

10

Jonathan

21 Oct 2025

·

Stayed 1 night

Breakfast was alright. Coffee is great. The selection in the pictures are different than what was there but it was fine. I booked a standard room and they gave me a handicap accessible room. Not terrible but not having a bathtub was a bummer.

10

Sharon

13 Jul 2025

·

Stayed 2 nights

Friendly staff. Great breakfast

8

Candy

1 Dec 2024

·

Stayed 1 night

Pancake machine was broke.

10

Bruce

4 Mar 2025

·

Stayed 3 nights

Breakfast was wonderful!!

10

Jim

12 Jun 2025

·

Stayed 3 nights

Good breakfast

10

Tamara

4 Apr 2025

·

Stayed 1 night

We had a wonderful time while there. Staff was friendly and helpful. Property was clean and comfortable. Great breakfast!!

10

Tresa

3 Sept 2024

·

Stayed 2 nights

From the front desk staff to the breakfast cafe worker, the staff was cordial and helpful. Room was clean and roomy with sitting area and refrigerator which we appreciated. The free breakfast offered many options and was good. We know we get our money's worth at Holiday Inn.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$165
February	US$153
March	US$166
April	US$149
May	US$137
June	US$151
July	US$146
August	US$127
September	US$142
October	US$156
November	US$143
December	US$125

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $235	17 $132	18 $125	19 $114
20 $102	21 $120	22 $129	23 $125	24 $131	25 $162	26 $221
27 $111	28 $126	29 $138	30 $138

Su	Mo	Tu	We	Th	Fr	Sa
				1 $135	2 $143	3 $140
4 $124	5 $139	6 $144	7 $139	8 $145	9 $149	10 $149
11 $131	12 $139	13 $151	14 $144	15 $157	16 $211	17 $212
18 $127	19 $136	20 $140	21 $140	22 $137	23 $153	24 $149
25 $126	26 $144	27 $162	28 $145	29 $137	30 $145	31 $144

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 1 King Bed, Roll-In Shower (Mobility)

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

Suite, 1 King Bed

Suite, 1 King Bed, Roll-In Shower (Mobility)

Suite, 1 King Bed (Additional Kitchen Area)

Suite, 1 King Bed (Extra Floor Space)

Standard Room

Suite, 1 King Bed, Balcony (Extra Floor Space)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Hotel & Suites Lufkin South by IHG

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Prices for upcoming dates