Is parking available at the property?

Yes, parking is available on-site, but it is limited. Guests must contact the property in advance to reserve parking.

What type of breakfast is offered and what are the serving hours?

To-go breakfasts are available daily from 6:00 AM to 10:00 AM for a fee of approximately USD 4 to 6 for adults and children.

Does the property allow pets?

Pets are not allowed at this property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

Are airport shuttle services available?

Yes, there is a free area shuttle service available. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the property offer?

The property features wheelchair-accessible facilities, including step-free entrances and limited wheelchair-accessible rooms. There is also a computer station available for guests.

Where is the property located in relation to key landmarks?

The hotel is located near Harrisburg International Airport, approximately 4.4 miles from the airport and within a 15-minute drive of the Pennsylvania Farm Show Complex and Susquehanna River. It is also 11.9 miles from Hersheypark.

Does the property have a swimming pool?

Yes, there is an indoor pool available for guests, with access from 6:00 AM to 11:00 PM.

Holiday Inn Harrisburg East Hotel

Average nightly price at Holiday Inn Harrisburg East by IHG by month, last 12 months (USD)
Month	Average price
January	US$85
February	US$90
March	US$93
April	US$94
May	US$114
June	US$131
July	US$133
August	US$113
September	US$124
October	US$125
November	US$98
December	US$85

What guests think

Across recent reviews, Holiday Inn Harrisburg East by IHG draws frequent praise for friendly staff and a convenient location near the airport and Hershey, but many guests report cleanliness problems, dated rooms, and maintenance issues that affect comfort.

Facilities feedback is mixed, with repeated complaints about closed or dirty pools and out-of-service or slow elevators, plus inconsistent airport shuttle availability. Dining experiences vary; several mention charged or underwhelming breakfast and occasional restaurant closures, while a few found it decent. Noise from hallways and unreliable Wi-Fi also appear in multiple reviews. Expect friendly service in a convenient spot, but an aging property with notable trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many reviews cite frequent pool problems (closed, dirty, or very cold) and recurring elevator outages or slow operation. Airport shuttle availability is inconsistent; a few appreciated the bar and gym, but other amenities like EV chargers and ice machines were unreliable.

Related guest reviews

10

June

7 Jul 2025

·

Stayed 1 night

A bit outdated with a average size pool. Only 1 working elevator at the time of our stay. Other than that, a fine hotel for a short stay. Close enough to Hershey and other major stores.

4

Deserie

15 Dec 2025

·

Stayed 2 nights

Purposely got this hotel for the pool and once we got there the pool was closed. I checked the website and nothing was on there. I would have went somewhere else if I had known. I had some very upset children. Also the room wasn’t that nice. The toilet paper holder was hanging out of the wall and there was mold/mildew on the ceiling in the bathroom. Had some random drips going down the wall.

4

Stephanie

29 May 2025

·

Stayed 1 night

They did not provide shuttle as previously stated. Additional $40 for a taxi from airport which was less expensive than Uber. Management didn’t offer any refund for issues. Although they said they would provide some recompense. Will never stay there again.

8

Rebecca

25 Jun 2025

·

Stayed 2 nights

The woman at the front desk was wonderful. She helped accomadte a few request I had with no issues. The facilities itself were a little less then desirable. the indoor pool had horrible odor, my children were in it for about 5 minutes before they came out totally disgusted by the smell. The one elevator was broken and the other had a horrible jolt every time it landed at a floor. the breakfast was misleading on the website as we thought we could order food and it was just not contential. The continetal breakfast wasn't great and there was no staff to help or even replacing food. We arrived back from a day at Hershey around midnight and the bar area was so loud, while i get its a bar maybe enclosing it a bit more would be an idea. Rooms were not the best smelling, shower turn on took a great deal to figure out. But for the rate we paid i didnt expect too much but it cold use a little tlc

8

James

9 Apr 2025

·

Stayed 1 night

This close to the airport and no shuttle for early flights.

8

Jocelyn

10 Apr 2024

·

Stayed 1 night

Nice stay, only thing I didn’t like was that the pool was freezing

2

Alana

29 Jun 2025

·

Stayed 2 nights

Property is under renovations, elevators don’t work, ice machines don’t work, rooms dirty and lacking blankets, sheets, bedding.

2

Stephanie

29 May 2025

·

Stayed 1 night

Again did not provide shuttle as promised. I will never stay there again

8

Jessica

21 Aug 2025

·

Stayed 3 nights

The property was clean and well maintained. Our room was spacious and clean. The bathroom was large. The pool was a decent size but freezing! Only complaint I have is that it took a little while for the water to get hot in the shower.

4

Keri

22 Jun 2025

·

Stayed 1 night

Staff was very friendly. Unfortunately that’s probably the only positive thing I can say about this hotel. Very run down in my opinion. Not worth the money they charge for one night stay. Elevators weren’t working. Pool was gross. The rooms were old and not kept up with. (For example: paint was missing or peeling off walls. Furniture wasn’t clean. Bathroom ceiling was cracked and no fan in bathroom) Just overall not a clean place. Tolerated it for one night since it was already paid for. But the cost of the stay is not even close to being worth it. Reminds me of an old run down motel. But like I said, staff was friendly.

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Cleanliness

Cleanliness is inconsistent: multiple guests reported dirty rooms and bathrooms, mold or mildew, odors, and stained linens, with occasional oversights like missing sheets or trash left. Others did find clean rooms, but reports of grime and mold are common.

Related guest reviews

2

Sarah

5 Jul 2024

·

Stayed 1 night

Upon checking into our room, our bathroom was covered in black mold. There was “wall cut outs” to expose the mold and when I took a photo down to the desk their response was “oh yes, they are doing repairs to that specific room. Do you want to be moved?.” I asked to be moved to another floor completely because it was very late and they insisted we could only be moved 2 doors down. That room was “newer looking” but had a strong chemical smell. Then I couldn’t reach anyone via phone or even at the front desk. I left my keys on the front desk and my daughter and I left. Mold was in room 308.

4

Olivia

16 Aug 2025

·

Stayed 1 night

The room felt wet and had a mildew smell despite the room being cold. The shower had tons of mold. The elevators were SKETCHY. Both towels had holes.

4

Deserie

15 Dec 2025

·

Stayed 2 nights

Purposely got this hotel for the pool and once we got there the pool was closed. I checked the website and nothing was on there. I would have went somewhere else if I had known. I had some very upset children. Also the room wasn’t that nice. The toilet paper holder was hanging out of the wall and there was mold/mildew on the ceiling in the bathroom. Had some random drips going down the wall.

2

Mark

27 Sept 2025

·

Stayed 1 night

This hotel needs to be replaced. Crack paint and what looks like mold.

2

Gabriel

19 Jul 2025

·

Stayed 1 night

The first room I reserved was not cleaned food and cards left and bed was not done. . Another room was provided . We stayed in the room for 29 minutes and went to a concert. Upon returning around 11 pm. We went to bed and found socks and a hair tide in the comforter. The white sheets had stains also. We decided to take the 3 hr drive home.

2

Ashley

10 Jun 2024

·

Stayed 1 night

The property itself is convenient location. Our group had 4 rooms. 2 of the rooms were dirty. Toothpaste residue, dust on the chairs, hair in the shower, refrigerator didn’t work, fold out couch had dirty sheets, bathroom doors hard to close, safe didn’t work, stain on sofa, headboards had grease residue& 2 towels Fire door in stairwell was broken and left leaning to side. Pool was closed. Restaurant was understaffed and hardly a restaurant. 20 orders of Food and it all came out cold, dripping in grease or microwaved well done burgers. One elevator was done and the other working one was very shaking and questionable. Overall every poor experience Would not recommend

2

Chastity

5 Aug 2025

·

Stayed 1 night

The first room we were given was dirty—the toilet wasn’t working upon arrival, there were spider webs on the ceiling and curtains, and the bathroom appeared unclean. We requested a different room, but it was even worse, with stains on the pillow, an unclean bathroom, and a dead fly on the bed. Due to the poor conditions, we chose not to stay the night. We were told that management would call us the next morning, but we have yet to receive any follow-up.

6

Rashawnda

7 Aug 2025

·

Stayed 1 night

You get what you pay for. It was reasonably priced and I only needed to sleep and shower for a concert. I didn’t need a lavish room, however they need to address the chipped paint, molded lamp shade, and stained grout in bathroom. They had a plus, clean sheets and dove products, overall room smelled stale and like cigarettes.

2

Justin

17 Aug 2025

·

Stayed 3 nights

Couch had gross stains on it and it looked like it hadn’t been clean in forever. Restaurant was repulsive and it took forever to get our drinks and meals. One was forgotten and it made us sick. I won’t be staying here with my family again.

2

Michael

23 Sept 2025

·

Stayed 1 night

Nothing worked room was dingy and dirty. EV charger didn’t work.

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Rooms

Rooms are dated with frequent maintenance issues (hard-to-use shower controls, weak or noisy HVAC, nonworking outlets, and worn furnishings), and some report thin walls and hallway noise. Comfort varies from spacious to damp or humid, with Wi-Fi often slow for work.

Related guest reviews

8

Tanya

2 Aug 2025

·

Stayed 1 night

The hotel itself was nice, but the walls/door was terribly thin and we could hear everyone out in the hallways.

8

Adrienne

28 Jul 2025

·

Stayed 1 night

Bed was awful hard, bar staff was great, room was average and cool but it was humid in the room. The hallway on 2nd floor has an awful diaper smell the entire time we stayed- (1 night stay) If it had smelled like that in the room we never would’ve stayed. The room needs more lighting near bathrooms. And interior hall in room. Was hard to do makeup and get ready. The bathroom had no sink!! That’s extremely unhealthy and gross. So when done using the toilet you have to touch the door handle to go wash your hands outside the bathroom?!?!??How is this not a health violation?!?!? So nasty. Didn’t use the pool can’t comment but check in was easy. Close to highways which was convenient.

4

Randdell

16 Oct 2024

·

I stayed in this hotel for business trip. Stayed for 5nights. And with super slow wifi i couldnt work properly. The upload and download speed is only 10mbps or less. They dont have any other wifi connections for business travelers like me. Another thing, the housekeepers will keep on knocking early in the morning like before 8AM to ask for housekeeping. Why would you guys do that? I put the sign that say DO NOT DISTURB , and yet they will keep on knocking and wakes me up on my sleep.

6

Lindsey

22 May 2023

·

Stayed 1 night

The toilet seat was broken in our room

8

Najah

1 Jun 2025

·

Stayed 2 nights

The room and hallways seemed dated and worn. The shower is amazing. That and it was close to food places.

6

Elaine

5 Oct 2025

·

Stayed 1 night

So need of up grades, dated & Dark

4

Jason

3 Aug 2025

·

Stayed 1 night

AC hardly worked room wasn’t what we asked for

8

Penny

5 Sept 2023

·

Stayed 2 nights

It was average for a couple of nights stay. The carpet is old and the tack strip exposed. Lighting was very dim in the whole room including the bathroom. Overall ok.

6

Erin

31 Mar 2025

·

Stayed 1 night

Conveniently located and pleasant staff, but the TV and phones didn't work, and the shower handle was obnoxiously hard to use (staff said this was a frequent complaint)

8

Teri

26 Jul 2025

·

Stayed 1 night

The hotel was super accommodating with my travel schedule. The beds were phenomenal and made up for the age of the place.

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Service

Service is frequently praised as friendly and accommodating, with several staff members noted by name and quick problem resolution at times. However, guests also report check-in delays, room-type mix-ups, poor follow-up, and occasional rudeness or slow response.

Related guest reviews

6

Sandra

18 May 2023

·

Stayed 1 night

Unpleasant front desk manager John

10

Shannon

15 Mar 2024

·

Stayed 3 nights

The front desk staff was absolutely wonderful and always very helpful - very warm and friendly. One elevator was out of order which wasn't a disaster but could often cause a longer than usual wait time.

8

Karen

15 Aug 2024

·

Stayed 1 night

The property was convenient, however, we booked a room with 2 queen beds but when we checked in, they only had a king bed with a pull out couch. The couch was a bit small for 2 people to share. Apparently they were overbooked. The front desk did what they could to help.

10

Nina

16 Apr 2024

·

Stayed 1 night

Every staff member we met were great! All were very hospitable and welcoming. We enjoyed our stay.

2

Viravone

7 May 2023

·

Stayed 1 night

The lady at the front desk was rude and didn’t smile much. We stay one night and had a bunch of Kids running through the halls and banging on our doors until midnight. I travel a lot and this was the worst hotel I ever stay at.

10

Martha

2 Mar 2025

·

Stayed 1 night

The gentleman at the front desk was extraordinarily helpful. He booked me an airport shuttle at the ungodly hour of 4:40, and then later came up to my room to help me with the shower knob.

4

Darnell

28 Jul 2025

·

Stayed 1 night

The room was moist and smelled like mildew. Many of the outlets didn’t work and the staff kept saying, “We’ll have our manager call you.” Never got that call but my wife wrote a detailed email to the manager and corporate.

10

Rebecca

4 Mar 2025

·

Stayed 1 night

Check in was easy and front desk clerk was very friendly

8

Tim

21 Sept 2025

·

Stayed 2 nights

I booked two nights for a concert in the area. I arrived to find the hotel was fully booked. The staff was very friendly and the hotel was in a convenient location, close to shoppes, food options and about 20 minutes from Hersey Park. My room was clean and had the necessary essentials. Overall, the stay was good. It's not the freshest hotel (could use an updating), and the parking lot could be better but it served its purpose.

6

Victor

17 Jun 2025

·

Stayed 2 nights

The room wasn’t ready for almost 2hrs after my reservation. Very disappointed with that.

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Location

Location is convenient for the airport, major highways, and a short drive to Hershey; several mention nearby dining options. Some found it quiet for a short stay.

Related guest reviews

10

June

7 Jul 2025

·

Stayed 1 night

A bit outdated with a average size pool. Only 1 working elevator at the time of our stay. Other than that, a fine hotel for a short stay. Close enough to Hershey and other major stores.

8

Michael

19 Feb 2023

·

Stayed 1 night

Perfect for a night stay for an early flight out of Harrisburg Airport. $5 parking per day with a free shuttle to and from airport. Kids eat free and if you buy breakfast tickets ahead of time it adults are only $5. Hotel is clean, staff is helpful, pool and breakfast are average.

10

Gary

23 Feb 2025

·

Stayed 1 night

Close to airport

10

Dev

30 Dec 2024

·

Stayed 1 night

Very convenient directly off the highway coming into Harrisburg. This was the first stay here, and most certainly will not be the last!

8

Wayde

16 Apr 2025

·

Stayed 1 night

Close to airport

10

Kenneth

17 May 2025

·

Stayed 2 nights

Bar in the hotel. Easy access to all attractions. Hershey is about 20 min away. Staff friendly.

8

Tim

21 Sept 2025

·

Stayed 2 nights

I booked two nights for a concert in the area. I arrived to find the hotel was fully booked. The staff was very friendly and the hotel was in a convenient location, close to shoppes, food options and about 20 minutes from Hersey Park. My room was clean and had the necessary essentials. Overall, the stay was good. It's not the freshest hotel (could use an updating), and the parking lot could be better but it served its purpose.

10

David

28 Aug 2023

·

Stayed 1 night

Right off all the highways. There is a Wendy's right there in the same parking lot. My room was immaculate, and they have name brand soap and body wash which is a nice touch. Has a pool...but I didn't check it out. Type of place you stay when your middling soccer team advances to regionals.

8

Beth

5 Jun 2025

·

Stayed 1 night

Convenient to Highway, and quiet and clean. Decent value.

8

Anthony

10 Jun 2025

·

Stayed 7 nights

Convenient location

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Dining

Dining is inconsistent: many note breakfast is not included or feels overpriced, with basic or poor quality at times; some meals were decent. Guests also report occasional restaurant or bar closures and slow or understaffed service.

Related guest reviews

6

Cynthia

6 Aug 2025

·

Stayed 2 nights

Bed was a hard and a free breakfast was advertised and they charge 14.99 per person. False advertising!

8

JoAnn

16 May 2025

·

Stayed 2 nights

The breakfast Saturday morning was not very good. Pancakes were hard, eggs didnt taste right and sausages were rubbery. But then sunday morning the breakfast was amazing.

6

harry davis

23 Jun 2025

·

Stayed 1 night

It was a mundane hotel, it’s not like most Holiday Inn hotels we have stayed in. The room was ok, our view out the window was blocked by a wall. The breakfast was so, so, we had to ask the server to bring out more food.

10

Susan M

9 Oct 2023

·

Stayed 1 night

CLEAN AND REASONABLY PRICED. EXCELLENT BUFFET BREAKFAST

2

Amanda

17 Nov 2025

·

Stayed 2 nights

Checked in at 8pm on Friday...opened the door to the room and the room was completely a mess. The beds were off the frames, pillows on the floor, no sheets or bedding. The bed was still pulled out from the couch with cushions on floor. Bathroom not cleaned. We were given a new room, but it was a smaller room then what we booked and paid for. In the restaurant the tables were still dirty from the night before well into the afternoon. The breakfast options were few choices and the food was not fresh. The only good thing was the staff. The staff was incredibly nice and kind.

10

melanie

20 Sept 2023

·

Stayed 2 nights

We liked this hotel. Only downside was the bar and restaurant were always closed. Would have been nice to enjoy a cocktail during our stay

4

Guyanna

24 Jul 2024

·

Stayed 2 nights

We were there for 2 nights…We were not aware that breakfast was not included in our booking, and when asked if we wanted to charge it to the room we said yes, but we’re never told a price. When we went to select food, the French toast was cold, there was no oatmeal, there was a dirty coffee mug next to the coffee pot, and other trash and dirty items on the tables next to the food. My husband picked up some “napkins” and they were tissues! In our room the toilet paper roll was falling off of the wall, and the tv remote barely worked. The floors were extremely “sticky” in the elevator, not sure if it was from a recent spill or what, but it was kind of gross. Convenience to the turnpike did not make up for these items.

6

Echo

7 Aug 2025

·

Stayed 2 nights

The hotel was very clean, but the breakfast they offer in the price they want it was so basic. It was a basic free buffet they were charging for the elevators were scary. They made the craziest noise. I thought every time I got on it I was gonna get stuck. The facility was OK but half of the doors were broken. I will stay there again, but I think they charged too much.

10

Isabel

29 Jul 2025

·

Stayed 1 night

The hotel was a nice good clean place to stay staff was friendly only thing is in the halls they smell like dirty old carpet but other than that I would reccomand anyone to stay here. The breakfast does have a fee between $11-$14 depending the days

2

Justin

17 Aug 2025

·

Stayed 3 nights

Couch had gross stains on it and it looked like it hadn’t been clean in forever. Restaurant was repulsive and it took forever to get our drinks and meals. One was forgotten and it made us sick. I won’t be staying here with my family again.

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $85	2 $102	3 $102
4 $100	5 $94	6 $143	7 $165	8 $120	9 $168	10 $202
11 $175	12 $80	13 $78	14 $86	15 $79	16 $100	17 $105
18 $93	19 $83	20 $88	21 $86	22 $86	23 $188	24 $191
25 $93	26 $83	27 $78	28 $78	29 $74	30 $91	31 $74

Holiday Inn Harrisburg East by IHG

Prices for Holiday Inn Harrisburg East by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Suite, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Roll-In Shower (Communications)

Suite, 1 Bedroom

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Roll-In Shower (Communications)

Suite, 1 Bedroom, Accessible Bathtub (Communications)

Standard Room

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Standard Room, 1 King Bed

Guest reviews of Holiday Inn Harrisburg East by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Harrisburg East by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28 $86	29 $91	30 $83