What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 9:00 AM to 10:00 AM for a fee of approximately GBP 9 per person.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a pet fee of GBP 25 per pet per night, and a pet deposit of GBP 25 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 15:00, and check-out is by 11:00. Early check-in and late check-out are available for a fee, subject to availability.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Birmingham, within a 5-minute walk of the Royal Birmingham Society of Artists and St. Paul's Church. It is 0.5 miles from Chamberlain Clock and 0.9 miles from Coffin Works.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Malacuna Birmingham Hostel – Comfortable Stay

Average nightly price at Malacuna Birmingham by month, last 12 months (USD)
Month	Average price
January	$48
February	$51
March	$58
April	$55
May	$60
June	$55
July	$59
August	$76
September	$55
October	$64
November	$62
December	$58

What guests think

Malacuna Birmingham draws mixed reviews, with many travellers praising friendly staff, low prices and a handy city location, while others report inconsistent cleanliness, maintenance and heating issues, and occasional booking or check‑in problems.

Rooms range from simple to spacious and stylish, though thin walls, train proximity, poor ventilation and limited in‑room amenities (like TVs) hinder comfort for some. Shared facilities such as bathrooms and the communal kitchen vary in condition, with reports of wear, closures and cleanliness lapses alongside generally useful lounges and a small shop. Overall, expect budget hostel‑style accommodation with friendly service in a convenient location, but variable upkeep and noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with communal kitchen and lounge areas, a small shop and luggage/towel fees. Reviews note maintenance and capacity issues (e.g., broken showers/locks, weak heating, loud entrance door) and Wi‑Fi reliability varies by area.

Related guest reviews

8

Kaitlin

Sep 6, 2024

·

Stayed 2 nights

Nice hostel, great that the single room with shared bathroom was affordable. Unfortunately the wifi was down for most of my stay which was a bit annoying. And my room was about 10 fire doors and 100m away from the bathroom. But otherwise good location and friendly staff.

6

Amanda

Sep 19, 2024

·

Stayed 1 night

Good communication immediately after booking, updates and reminders via WhatsApp. Friendly staff. Interesting old buildings with lots of original features. 24/7 front desk, small shop area for drinks and snacks. Communal kitchen area was a good size. Communal living room also a good size. Small balcony to sit out and see the city. Room was small but this was made clear. Towels were included in our room booking, however when I checked in on line the rules stated towels had to be paid for, so I purchased an additional towel. When we checked in the desk staff member was not aware our room price included towels. Facilities stated hair dryer, however this has to be borrowed from front desk, not available in room. The shared bathroom stated shared by no more than 4 rooms, however the 2 shared bathrooms on our floor only had 1 properly functioning shower between at least 10 rooms. Bathrooms were not very clean and due to a poorly flushing toilet I had to clean away other people's mess twice. Optional add on Breakfast was good.When we tried to access the free WiFi there was consistently a message advising it might not be secure. General decor was tired with signs of damp. A nice ambience, a reasonable price, but on balance probably would not book again due to poor bathroom facilities.

10

Michelle

Mar 28, 2025

·

Stayed 1 night

My recent stay at Ph - The room was clean, and the bed was comfortable—no complaints. The staff were generally good and helpful. One of the male staff members was exceptionally kind and provided genuine assistance, which I really appreciated. I didn’t catch his name, but he was on the night shift on 12th March and 19th March. Overall, I had a great experience and would happily stay again. P.S. Just a small piece of feedback: Having handwash in the kitchen would be much appreciated.

6

Ariane

Mar 19, 2025

·

Stayed 1 night

This property is quite well located, close to the train station and with walkable distance from the city centre and the main pier area. I didn’t like though to be told by a lady from the night staff that I could not stay in the main are bar to eat my own food I bought elsewhere because apparently they were doing an event of some sort. That area is also included in the hostel, as far I could see. Luckily there was some seating available inside the main doors. The room was fine but the bed was too low, almost reaching the floor, so not much comfortable. Good overall but could be better.

8

Alison

Feb 13, 2025

·

Stayed 1 night

Booked one of the rooms. Incredibly good value. Nice toiletries in bathroom and bed was comfortable. £4 towel offer a good deal and great way to reduce environmental impact. Only downside was the front door opening and closing was very loud - I think the room was right above it.

6

Thilina

Apr 3, 2025

·

Stayed 1 night

I would like to give average marks. Side bed lamps are not working properly, common washroom was dirty.

8

Claire

Sep 23, 2024

·

Stayed 2 nights

It was blissfully quiet and clean overall. Bit the communal kitchen was truly grotty and dirty and I cannot blame the guests as there is no means to clean, wipe or dry anything or the surfaces. A particular bugbear was nowhere having a means to dry ones hands, be that in the kitchen or the bathrooms.Very rapidly became irksome. I'd stay again but really would rather do so with these issues addressed.

6

Loic

Sep 22, 2025

·

Stayed 1 night

The rooms are very good. However, the common areas, especially the kitchen and "dining room" are neglected. A single small fridge is simply not sufficient for this number of rooms. Asking 3 pounds for the luggage room is also quite rare...

8

H

Apr 20, 2025

·

Stayed 1 night

Room was nicely decorated. Shared bathroom was in poor state of repair needed more upkeep.

4

Mihai Catalin

Feb 7, 2025

·

Stayed 4 nights

I have stayed at this hotel for 4 nights, while I was working away from home. I booked to have an en-suite so I can have my own personal space and bathroom. Room was relatively clean - nothing to comment. Staff service was friendly but not very useful - I had no heating in my bathroom since I have arrived. It was freezing cold. I have mentioned it to the staff the next day and a ticket was raised for someone to come the following day. Not very useful as I wasn't there for a long time. I have also mentioned that there was a slight leak from that same bathroom radiator that wasn't working but they didn't seem to care. The person who supposedly came to look at the heating didn't do anything to make it work and the leak was still there, wasn't even wiped clean. Property conditions was poor but facilities were decent - as stated above, the bathroom heater wasn't working but the heating in the room was insufficient, while the heater was on max 24/7. During the nights I was freezing cold with the radiator being slightly warm to the tough. The windows dont even close properly and the wood on the windows is rotting. Besides those things, everything was of a liveable quality. Outside the room, they have a kitchen (where the microwave is very useful to get cheaper meal), common area, a few classes a week and it is warm overall. The area around the hotel also seems quite dangerous. A lot of homeless people, glass from broken windows and closest car park with shocking reviews.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: many guests found rooms clean, but shared bathrooms and common areas were often reported dirty, with occasional odours and one bedbug report. Some noticed tired decor and bins or fixtures not being attended promptly.

Related guest reviews

4

Elaine

Dec 17, 2024

·

Stayed 1 night

Decent location, less than 20 minute walk to the train station. I stayed on the second floor, in a single room and there must have been at least 10 rooms on the same floor. Based on the people I've seen, there must have been some rooms that had multiple beds. That said, I was surprised that there was only one shared bathroom with just one toilet and one shower. The night started out quiet. It was a Saturday so naturally people were partying, and started rolling into the hostel around 2-3am, being pretty loud, which is expected for a hostel. As my room was beside the bathroom, I quickly learned how thin the walls were. Some of the young kids were super drunk, stomping back and forth between the bathroom and their room, talking loudly. I tried to fall back asleep but couldn't and eventually got up to use the bathroom. One guy was passed out, so I had to go use the main lobby bathroom. I told the person at reception, and he went right away to check on the guy in the bathroom and told the guys to quiet down, which they did eventually. In the morning when I checked out, I told the receptionist that there was vomit in the shower and toilet, and she didn't seem to care. If I had paid $50 for the room, I'd shrug it off, but this came to $150 (about 82 GBP) a night which was totally not worth it. Single rooms should be separated from the mixed dorm rooms, perhaps on a different floor

2

Linda

Jul 22, 2025

·

Stayed 2 nights

I ahve stayed in many hostels around the world and this was definietly one of the worst. Room and bed were comfortable but the shared bathroom (which was not clear at the time of booking) was disgusting, the lock on the toilet was broken and despite me mentioning it to two members of staff nothing was done across the three days I was there. On the Saturday morning I went to use the bathroom to find it covered in urine. The walls were paper thin which meant being kept awake as people came back from evenings out but also by the incredibly noisy cleares first thing in the morning. The walk from the center to the hostel felt unsafe due to the underpasses and large amount fo homeless people on route. The price was only slightly less than the hotel around the corner whihc also offered breakfast. I will definitely not stay here again.

8

Katharina

Nov 30, 2024

·

Stayed 1 night

I stayed in the all female 6 bedroom dorm, with ensuite bathroom (shower and toilet) for the 6 of us to share. It was reasonably clean and quiet, with the bed both and curtain providing nice privacy. However, the wifi did not extend to the room (had to go to common area for internet) and the mattress was extremely springy (could feel every single spring bore into my back all night).

4

Nelly

Sep 18, 2024

·

Stayed 1 night

Toilets are dirty,they water cistern do not flush well because toilet is old. Guest mess up the whole up the toilets so it needs constant cleaning.

10

Rubenny

Aug 26, 2025

·

Stayed 1 night

Great price and clean facility

8

Matt

Feb 16, 2025

·

Stayed 1 night

Staff very helpful and friendly at check in. Got to honest wasn’t expecting a lot with it being a hostel but it was great. Rooms could just do with a good clean. But it was warm and comfortable providing a good base for visiting Birmingham. Just do homework on where to park if travelling by car.

2

Nathan

Sep 15, 2025

·

Stayed 1 night

Unclean and unpleasant odour from the corridors and rooms. Bedbugs all over the bed. Left immediately.

6

Thilina

Apr 3, 2025

·

Stayed 1 night

I would like to give average marks. Side bed lamps are not working properly, common washroom was dirty.

6

Georgina

Dec 5, 2024

·

Stayed 1 night

We booked a loft room. It looks beautiful on first impressions, good sized bed and nice furniture. However, the room is right next to a railway line which starts early in the morning, cleanliness wasn’t the best (bathroom floor not brushed/hoovered and crumbs all over the furniture), no toaster, paint all flaking away, holes in walls that need attention, only one lumpy pillow each, portable heaters as no radiators, no tv for a private room, attention to detail needed especially for the price point for a private room.

8

H

Apr 20, 2025

·

Stayed 1 night

Room was nicely decorated. Shared bathroom was in poor state of repair needed more upkeep.

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Rooms

Rooms range from simple to spacious and nicely decorated with generally comfortable beds. Common drawbacks include thin walls, rail or corridor noise, poor ventilation/heating, limited amenities in some private rooms, and Wi‑Fi not reaching certain rooms.

Related guest reviews

2

Andrew

Jul 3, 2024

·

Stayed 1 night

One of the worst hotel experience that I ever had.. The checkin staff girl is nice, but the room have no ventilation system. The room is so hot and smelly, I sleep really bad because of this. The guy is rude when I checked out in the early morning and I dont really recommend to stay here.

4

Sharon

Jul 6, 2025

·

Stayed 1 night

Our room was very small, it needed a lot of upgrading, there was a missing window pane which gave the impression of it being unsafe but the room was very clean and a comfortable double bed.

8

Katharina

Nov 30, 2024

·

Stayed 1 night

I stayed in the all female 6 bedroom dorm, with ensuite bathroom (shower and toilet) for the 6 of us to share. It was reasonably clean and quiet, with the bed both and curtain providing nice privacy. However, the wifi did not extend to the room (had to go to common area for internet) and the mattress was extremely springy (could feel every single spring bore into my back all night).

6

Paul

Nov 29, 2025

·

Stayed 1 night

Room was warm with radiator not attention to detail with person on the desk .. no towels given and none in the room … room right next to the door people coming in and out of so could hear everything and the numerous people on the phones. In a rush to leave early morning then made to wait a few minutes etc to check the booking which made no sense as it was all paid and checked for on line and night before. Bit of a shame as the room itself was lovely and cosy

10

sarah

Nov 22, 2024

·

Stayed 1 night

Absolutely loved it. The loft room was amazing. Everything you need, lovely decor, friendly staff. We liked it so much we booked the PH Manchester for the following night!

6

Niki

Jun 18, 2025

·

Stayed 1 night

You get what you pay for. Needed a bed to get my head down with my son as we were visiting for a University open day. The cleanliness and quality of the hotel itself was ok for the price. However, the comfort was not, paper thin walls and other guests playing music until 0300am followed by noisy trains directly opposite in the morning meant an awful nights sleep. Plus room was too hot and the heating system was not working properly and no windows opened.

8

Hannah

Jun 20, 2024

·

Stayed 1 night

We booked a double room with private bathroom. Suprisingly spacious. Comfy bed. Basic but did the trick for what we needed and in a great location.

8

Janine

Feb 16, 2025

·

Stayed 3 nights

I stayed in a double and loved the bed, it was so comfy and very clean! Staff were very nice. Wifi didn't work on my phone and the shared bathroom was very cold but other than that it was very affordable and had a good time!

8

Alison

Feb 13, 2025

·

Stayed 1 night

Booked one of the rooms. Incredibly good value. Nice toiletries in bathroom and bed was comfortable. £4 towel offer a good deal and great way to reduce environmental impact. Only downside was the front door opening and closing was very loud - I think the room was right above it.

6

Georgina

Dec 5, 2024

·

Stayed 1 night

We booked a loft room. It looks beautiful on first impressions, good sized bed and nice furniture. However, the room is right next to a railway line which starts early in the morning, cleanliness wasn’t the best (bathroom floor not brushed/hoovered and crumbs all over the furniture), no toaster, paint all flaking away, holes in walls that need attention, only one lumpy pillow each, portable heaters as no radiators, no tv for a private room, attention to detail needed especially for the price point for a private room.

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Service

Service is frequently described as friendly and helpful. Some guests experienced issues such as booking cancellations, slow or confusing check‑in, wrong room/bed assignments, and occasional rudeness or indifference.

Related guest reviews

10

Qabais

May 13, 2025

·

Stayed 1 night

Reception staff were excellent. Friendly and helpful.

10

Kris

Oct 18, 2025

·

Stayed 1 night

Great staff,sorted out my bed. Well done.

10

Najeh

May 21, 2025

·

Stayed 1 night

Very friendly staff felt at ease

4

Stephen

Jun 3, 2025

·

Stayed 2 nights

Facilities were as expected but there was a mix up on assigned beds on both nights of my stay which was inconvenient and a fundamental part of a booking. Staff were polite and eventually resolved the situation.

10

Ashraf

Nov 9, 2025

·

Stayed 1 night

Best staff ever

10

Bader

May 17, 2025

·

Stayed 4 nights

Staff are very helpful and kindness

2

M A

Nov 7, 2025

·

Stayed 1 night

Absolutely appalling experience at Malacuna Hotel and Hostel, Birmingham I booked a room at this property, paid online, and received both a confirmation and follow-up messages from the hotel. I was travelling from Oslo to London and then driving to Birmingham, planning to arrive around midnight for a few hours of rest before early morning meetings. To my shock, upon arrival, I was told my booking had been cancelled, not through the booking platform, but by a message. My reservation was still showing as active on the app, so I had no reason to suspect any issue. The reception staff spent nearly ten minutes building up the courage to tell me the booking had been cancelled, leaving me standing there in confusion. By this time it was past midnight, and the app wouldn’t allow me to book another room. I tried contacting Hotels.com, but their customer service was painfully slow and unhelpful. I ended up driving around Birmingham in the middle of the night trying to find somewhere else to stay, exhausted after hours of travel. As someone who spends over 150 nights a year in hotels worldwide, I can honestly say I’ve never encountered such poor communication, disorganisation, and lack of professionalism. Completely unacceptable behaviour from a so-called “hotel.” Avoid this place at all costs, if you value reliability, basic courtesy, or a good night’s sleep, book anywhere else.

8

M

Sep 18, 2025

·

Stayed 1 night

Basic accommodation. Front desk staff friendly.

8

Gwilym

Jun 2, 2025

·

Stayed 3 nights

Initial communication prior to arrival was digital. Staff were very hospitable and accommodated me needing to store a bag before check-in. Very friendly and polite staff and the hostel seemed popular as a resting place for people who were out late at night on the weekend.

2

Emma

Jul 2, 2025

·

Stayed 1 night

Woman at the check in desk was rude. Made me wait 45 minutes to check in and was stand off ish when i asked her a question. They didnt give me the double bed room that i booked instead i got a completely different single bunk bed room and the woman questioned how i booked a room that wasnt available when really she shouldve questioned the hotels booking system- rude and entitled girl who’s ego needs lowering - wont be returning

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AI-generated summary based on recent guest reviews

Location

Convenient for the city centre, Snow Hill and the Jewellery Quarter, and handy for Utilita Arena events. A few guests felt the walk at night was unsafe and rail proximity can add noise.

Related guest reviews

10

Susan

Jun 5, 2025

·

Stayed 4 nights

I like the location to the city and the cosy feeling it gave from the layout.

10

Emmanuel

Apr 9, 2025

·

Stayed 2 nights

Good location, a few minutes away from the main street. Cool and helpful staff.

10

Andrew

Jan 10, 2025

·

Stayed 1 night

Was as expected great location great price

2

Linda

Jul 22, 2025

·

Stayed 2 nights

I ahve stayed in many hostels around the world and this was definietly one of the worst. Room and bed were comfortable but the shared bathroom (which was not clear at the time of booking) was disgusting, the lock on the toilet was broken and despite me mentioning it to two members of staff nothing was done across the three days I was there. On the Saturday morning I went to use the bathroom to find it covered in urine. The walls were paper thin which meant being kept awake as people came back from evenings out but also by the incredibly noisy cleares first thing in the morning. The walk from the center to the hostel felt unsafe due to the underpasses and large amount fo homeless people on route. The price was only slightly less than the hotel around the corner whihc also offered breakfast. I will definitely not stay here again.

10

Jack

Jan 23, 2025

·

Stayed 1 night

Friendly, quirky hostel in a convenient location by the Jewellery Quarter. Great value for money with friendly staff and a relaxed atmosphere. Plenty of places to charge phones etc and good quality WiFi. Only improvement I'd suggest is the beds, which were roomy but not the most comfortable.

10

Laura

Dec 7, 2024

·

Stayed 1 night

Fantastic location for central Birmingham! We had a private room which was very spacious and clean. And the price was around half of staying in a local hotel. Staff were great, easy free parking right outside after 6pm on a Saturday which was ideal and visible CCTV outside which was reassuring. Really impressed with this place, would definitely return next time we’re in Birmingham!

8

James

Aug 1, 2024

·

Stayed 3 nights

clean basic accommodation on the edge of the jewellery quarter

10

Mojdeh

Jan 10, 2025

·

Stayed 1 night

It was a nice place to stay. Close to the town centre.

10

Amy

Sep 13, 2024

·

Stayed 2 nights

The staff was friendly and helpful, the rooms were clean and comfortable, and the location close to the city centre, as well as a tram stop close by. Overall, a great value for the price and a great hostel.

4

Mihai Catalin

Feb 7, 2025

·

Stayed 4 nights

I have stayed at this hotel for 4 nights, while I was working away from home. I booked to have an en-suite so I can have my own personal space and bathroom. Room was relatively clean - nothing to comment. Staff service was friendly but not very useful - I had no heating in my bathroom since I have arrived. It was freezing cold. I have mentioned it to the staff the next day and a ticket was raised for someone to come the following day. Not very useful as I wasn't there for a long time. I have also mentioned that there was a slight leak from that same bathroom radiator that wasn't working but they didn't seem to care. The person who supposedly came to look at the heating didn't do anything to make it work and the leak was still there, wasn't even wiped clean. Property conditions was poor but facilities were decent - as stated above, the bathroom heater wasn't working but the heating in the room was insufficient, while the heater was on max 24/7. During the nights I was freezing cold with the radiator being slightly warm to the tough. The windows dont even close properly and the wood on the windows is rotting. Besides those things, everything was of a liveable quality. Outside the room, they have a kitchen (where the microwave is very useful to get cheaper meal), common area, a few classes a week and it is warm overall. The area around the hotel also seems quite dangerous. A lot of homeless people, glass from broken windows and closest car park with shocking reviews.

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

6

Amanda

Sep 19, 2024

·

Stayed 1 night

Good communication immediately after booking, updates and reminders via WhatsApp. Friendly staff. Interesting old buildings with lots of original features. 24/7 front desk, small shop area for drinks and snacks. Communal kitchen area was a good size. Communal living room also a good size. Small balcony to sit out and see the city. Room was small but this was made clear. Towels were included in our room booking, however when I checked in on line the rules stated towels had to be paid for, so I purchased an additional towel. When we checked in the desk staff member was not aware our room price included towels. Facilities stated hair dryer, however this has to be borrowed from front desk, not available in room. The shared bathroom stated shared by no more than 4 rooms, however the 2 shared bathrooms on our floor only had 1 properly functioning shower between at least 10 rooms. Bathrooms were not very clean and due to a poorly flushing toilet I had to clean away other people's mess twice. Optional add on Breakfast was good.When we tried to access the free WiFi there was consistently a message advising it might not be secure. General decor was tired with signs of damp. A nice ambience, a reasonable price, but on balance probably would not book again due to poor bathroom facilities.

10

Samantha

Jul 13, 2024

·

Stayed 1 night

Comfortable room although a bit warm overnight, good location for New Street and Snow Hill and friendly staff. Bedding, towels and soap provided. Lounge facility was ok and kitchenette did the job it needed to.

6

Ariane

Mar 19, 2025

·

Stayed 1 night

This property is quite well located, close to the train station and with walkable distance from the city centre and the main pier area. I didn’t like though to be told by a lady from the night staff that I could not stay in the main are bar to eat my own food I bought elsewhere because apparently they were doing an event of some sort. That area is also included in the hostel, as far I could see. Luckily there was some seating available inside the main doors. The room was fine but the bed was too low, almost reaching the floor, so not much comfortable. Good overall but could be better.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $33	2 $36	3 $41	4 $39	5 $40	6 $48	7 $92
8 $33	9 $36	10 $36	11 $36	12 $38	13 $70	14 $75
15 $26	16 $36	17 $36	18 $36	19 $38	20 $66	21 $90
22 $26	23 $36	24 $36	25 $36	26 $38	27 $66	28 $72
29 $28	30 $38

Malacuna Birmingham

Prices for Malacuna Birmingham

Monthly average prices

About this property

Location

Room options

10 Bed Mixed Dormitory Room

Bed 8 Bed Mixed Dormitory Room

6 Bed Mixed Dormitory Room

Standard Double Room

6 Bed Female Dormitory Room

Economy Twin Room

8 Bed Mixed Dormitory Room

Shared Dormitory

Bed in 6-Bed Female Dormitory Room

Bed in 6-Bed Dormitory Room

Bed in 10 Bed Mixed Dormitory Room

Economy Double Room

Superior Double Room

Family Quadruple Room

Guest reviews of Malacuna Birmingham

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Malacuna Birmingham

Considering this hotel for your Birmingham trip?

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $51	23 $50	24 $81
25 $39	26 $37	27 $40	28 $41	29 $40	30 $52	31 $76