Name: Extended Stay America Suites - Cincinnati - Springdale - I-275
Address: 320 Glensprings Drive, Cincinnati, Ohio, United States of America, Cincinnati, Ohio, United States of America
Rating: 7.1

Guest reviews

7.1

Good

Based on 645 verified reviews

Who stays here?

Business

29%

Couple

27%

Family

24%

Group

9%

Solo

9%

What guests think

AI-generated summary based on recent guest reviews

Reviews for Extended Stay America Suites - Cincinnati - Springdale - I-275 are largely critical, citing unclean rooms with stains, pests, and smoke odors, unreliable check-in or unattended front desk, and concerns about safety and nighttime activity around the property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

alassane

4 weeks ago

·

Stayed 1 night

Horrible

2

Jamie

19 Apr 2026

·

Stayed 3 nights

Never stayed. Even though I had a confirmation number they overbooked the hotel and told me I did not have a room.

2

Stephanie

9 Dec 2025

·

Stayed 4 nights

Didn't even stay, horrible service, room not even cleaned, T-shirt hanging in the bathroom still

2

edouard

10 Oct 2025

·

Stayed 1 night

I booked my stay around 10h40 pm, when i went there , no body wqs there to serve me or even give me my room keys. I ended up sleeping in my car. Other tenants needed services also we call they say some body will come, nobody came. I need my refund please

2

Andrew

4 Oct 2025

·

Stayed 20 nights

Dirty bedbugs cockroaches. I have bedbug bites. This property is awful. Do yourself a favor and book somewhere else. I expected better from extended stay. I provided pictures to their regional manager and dared him to stay there anonymously. No response. So you see they don’t care.

320 Glensprings Drive, Cincinnati, Ohio, United States of America

Location

With a stay at Extended Stay America Suites Cincinnati Springdale I275 in Cincinnati, you'll be within a 15-minute drive of Liberty Center and Ohio Valley Antique Mall. This hotel is 14.7 mi (23.6 km) from Cincinnati Zoo and Botanical Garden and 15.7 mi (25.3 km) from Kings Island.

Ohio Valley Antique Mall(1.5 Miles)

Winton Woods Park(2.7 Miles)

Van Cleve Park(3.1 Miles)

Fairfield Fun Center(2.9 Miles)

Sharonville Convention Center(3.6 Miles)

Jungle Jim's International Market(4.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:00

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

FAQs

Yes, free self-parking is available on-site.

A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.

Check-in is from 3:00 PM to 11:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request.

The property features elevators and step-free entrances, as well as wheelchair-accessible facilities in public areas and rooms.

The hotel is located within a 15-minute drive of Liberty Center and Ohio Valley Antique Mall, approximately 14.7 miles from Cincinnati Zoo and Botanical Garden, and 15.7 miles from Kings Island.

Yes, children are welcome at the property. The minimum age for children to stay for free is not specified.

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for specific requests.

Extended Stay America Suites - Cincinnati - Springdale - I-275

Amenities

Property description

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