Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Elevators are available for ease of access.

What is the location of the property in relation to key landmarks?

The hotel is located in Franklin, Kentucky, within a 5-minute drive of Kentucky Downs and Dueling Grounds Distillery. It is approximately 28.2 miles from the National Corvette Museum and 30.3 miles from Beech Bend Park.

Does the property have a swimming pool?

Yes, there is an indoor pool available, operational from 7 AM to 11 PM.

Are children allowed at the property?

Children are welcome at the property, and kids can stay for free up to a certain age, although the minimum age for free stays is not specified.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of USD 15 per night, and rollaway beds are also available for the same fee. Advance request or confirmation may be required.

Holiday Inn Express Hotel & Suites Franklin

Average nightly price at Holiday Inn Express Hotel & Suites Franklin by IHG by month, last 12 months (USD)
Month	Average price
January	US$102
February	US$103
March	US$113
April	US$115
May	US$113
June	US$112
July	US$111
August	US$113
September	US$128
October	US$122
November	US$110
December	US$100

What guests think

Across reviews of Holiday Inn Express Hotel & Suites Franklin by IHG, travelers often praise friendly staff, clean comfortable rooms, and the convenient location near I 65 and restaurants, with some noting easy parking, pet friendliness, and a good value.

Many also liked the indoor pool, though multiple reviews report cold or inoperative hot tub jets, cloudy water, closures, and occasional lack of towels. While most found stays quiet and comfortable, recurring comments mention door slams, traffic noise, and sporadic maintenance or housekeeping lapses such as water pressure, shower issues, room odors, or missed service. Breakfast is widely regarded as good with plenty of choices, though a few guests found it average or noted items running out and limited seating. Overall, expect a convenient stopover with welcoming service and uneven pool amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are a frequent draw, but many reviews note cold or nonworking hot tub jets, cloudy water, occasional closures, and missing towels; one cited fitness equipment not working. Parking is easy, and pet friendly rooms and laundry facilities were appreciated.

Related guest reviews

10

Andrea

26 Jun 2025

·

Stayed 1 night

Very clean, nice staff, perfect for pet owners and family. Breakfast was excellent!

4

Sandy

31 Dec 2023

·

Stayed 1 night

I picked this holiday inn because it has a pool and hot tub. The hot is not working. We asked the lady at the front desk she said she did not know about hot tub because she had not been in pool area in a year. One of the doors to get into the pool room was not working. Out of order signs on water fountain in pool room and ice maker on 3rd floor. The shade in our room was not working and no wash clothes in our room. No hair conditioner or lotion in our bathroom. One regular coffee in room. This is the worst holiday inn I have stayed in.

10

Naomi

29 Sept 2025

·

Stayed 1 night

Everything is clean, including our room, pool and hot tub, and the laundry facilities. Great location and walking distance to some restaurants. Staff is friendly and efficient.

6

Cara

11 Oct 2024

·

Stayed 1 night

The pet fee was very high. The room didn’t smell good. The door to the employee work room was open that we could see workers hanging out in the not-so-nice room. The pool and jacuzzi were “closed until further notice.

8

Monica

17 Jul 2024

·

Stayed 2 nights

Hot tub and pool could really use a good cleaning.

8

Johnnie

15 Sept 2024

·

Stayed 2 nights

This place was very nice to stay at and very clean. Just wish the hot tub would have been hot.

6

Mike

18 Jul 2023

·

Stayed 1 night

The room we were in at this hotel was very clean, and breakfast was available in the morning and was very good. The pool was strongly chlorinated but very cloudy and there were no towels available in the pool area. When we arrived there was a party, complete with loud music and alot of people, nearby the entrance. Fortunately, we could not hear it in our room but our room was not quiet. We could hear talking, stomping, and slamming doors until at least 2 am.

6

Zachary

15 May 2025

·

Stayed 1 night

The pool and hot tub were in rough shape we booked for hot tub as we were on a long road trip all the jets had been broken off and kids were using them as diving sinkers to find in the bottom of the hot tub which truly was like a bathtub a dirty bathtub

4

Kristin

27 Oct 2024

·

Stayed 1 night

The pool was closed and we stayed here because we have a 4 year old that was cooped up in a car all day and we thought he’d be able to get his energy out. There was a huge stain on the ceiling room 323 that looked like the roof had been leaking. Spot by bathtub had been half fixed looked awful. For $178 a night it definitely was not worth the price.

4

Jason

24 Jul 2023

·

Stayed 2 nights

Pool was closed all weekend. Fitness equipment doesn’t work. Rooms smell like feet. I feel scammed.

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Cleanliness

Many guests describe the hotel and rooms as very clean, with several calling it spotless. Some report issues such as room or bathroom odors, a missed or delayed cleaning, or isolated lapses like leftover items or unclean bathroom surfaces.

Related guest reviews

10

Kay

30 Dec 2025

·

Stayed 1 night

A+ on staff, breakfast, room cleanliness! I think it is the most comfortable hotel stay I have experienced!

6

Dave

9 Mar 2025

·

Stayed 2 nights

My room was not cleaned for my second night.

4

Douglas

8 Mar 2025

·

Stayed 1 night

This property is old snd bathroom tiles need cleaning. Should not be rated more than average.

6

Linda

11 Aug 2024

·

Stayed 3 nights

Stay was good. Bed comfortable. Room had a bad mildew smell. They didn’t have another room to give us.

6

Rhonda

15 Jun 2025

·

Stayed 1 night

It smelled in my sisters room. Then when I got to mine it was worse. It smelled like urine. There were no more rooms available. The staff was very sweet to bring us an air purifier and said she would make a note.

8

Darren

3 Nov 2025

·

Stayed 1 night

breakfast was great, and the rooms are nice and clean

10

Cassie

8 Jun 2023

·

Stayed 1 night

Excellent stay. Everyone was very nice and everything was spotless. 😊❤️

6

james

5 May 2024

·

Stayed 2 nights

The first room had been obviously used by someone but not cleaned- and only one towel and one wash cloth and no soap! The bath and sink had human hair all over them!The second room that we occupied on the next two days was expand. The breakfast was excellent and the people taking care of that operation were courteous and helpful!

10

Erin

9 Jan 2026

·

Stayed 4 nights

Clean, great staff, excellent service as always. Our go to hotel for our Tennessee visits.

8

Paula L

5 Mar 2024

·

Stayed 1 night

Great hotel breakfast. Friendly staff. Comfy bed. Bathroom walls in our room were not clean.

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Rooms

Rooms are generally comfortable and often spacious with good beds. However, several reviews mention noise from slamming doors or traffic and maintenance issues like low water pressure or nonworking showers, plus occasional TV, heater, or shade problems.

Related guest reviews

8

Joyce

11 Jan 2024

·

Stayed 1 night

Nice property, heater in room so noisy hard to sleep…

10

Susanne

22 Apr 2024

·

Stayed 1 night

Easy check in. Comfortable bed. Clean room. Only complaint was a tv that did not work.

10

dee

13 Aug 2023

·

Stayed 1 night

Stayed for just 1 night on the way to the beach. Room was HUGE! I would stay again.

10

Jeannine

15 Nov 2024

·

Stayed 1 night

Room was spacious and clean. And the included breakfast exceeded our expectations! Great place for an overnight while passing through.

6

Donald

5 May 2025

·

Stayed 2 nights

The main problem with the stay is that the shower didn’t work. When you tried to pull the stim up for the water to go into shower head it wouldn’t work. So we couldn’t take a shower and that was very frustrating. I told the front desk lady and she said sorry!! I’m not sure if she contacted anyone or not. We have been staying at Holiday Inn’s for many years and this is the first time the shower didn’t work.

8

Ashlee

2 Jan 2025

·

Stayed 1 night

All the amenities were great! The only downside was the amount of noise from the interstate.

6

steve

13 Jul 2025

·

Stayed 2 nights

Room size was nice, having a actual closet was nice, reading chair was comfortable, cable tv was great. Very noisy with truck traffic from trucks in parking lots. Door to all the rooms close very loud, so you hear just about everyone coming in and out on your floor. I suggest you've definitely bring your own pillows. and

6

Debra

8 Jun 2024

·

Stayed 1 night

It was great until the morning of check out and went to take a shower and had absolutely no water pressure in the shower. Took forever to get showered with a trickle of water.

8

Brenda

11 Sept 2024

·

Stayed 1 night

We did not reserve a handicapped room, but that's what we got. We did not like the small vanity with no place to store items and the shampoo, conditioner and soap in a wall dispenser that was hard to reach from the shower. The air conditioner was not great and the pillows were too hard. We did not like the lounge couch/chair, hard to use.

10

Stephanie

25 Aug 2025

·

Stayed 1 night

Rooms were clean and spacious. The breakfast was very good and the beds were very comfy.

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Service

Service is widely praised as friendly, helpful, and efficient, with smooth check ins and attentive staff. A few guests reported lapses, including slow or unhelpful responses, front desk issues, or housekeeping not provided.

Related guest reviews

10

Heather

5 Feb 2024

·

Stayed 1 night

This hotel was super clean and nice! We were happily surprised and hope to return again. Essence, at the front desk, was very helpful and kind to us.

10

Joy

18 Aug 2025

·

Stayed 2 nights

The young lady at the front desk, Essence, did a fantastic job! I saw her several times during my stay and she was always very upbeat, smiling, and helpful!

10

Pamela

19 Apr 2024

·

Stayed 1 night

Very easy check in and very courteous staff. I was greeted and given options of room floor. We were looking for a dinner option & staff helped with that. Very nice hotel with great service.

2

Julie

11 May 2024

·

Stayed 1 night

Horrible front desk personnel

10

Justun

26 Mar 2023

·

Stayed 1 night

The room and breakfast was great, would stay again. only complaint and it’s kinda a big one is that after driving 11 hours I stood at the front desk for 15 minutes waiting for the only guest services representative to get back from getting towels for another guest.

4

Linda

14 May 2024

·

Stayed 3 nights

In our first room the toilet seat came off in my brother's hand. In the second room we were assigned the toilet ran all the time. We were gone the entire day and when we got back at midnight, the beds were unmade and the trash cans hadn't been emptied. The reservation was originally for three days. Our plans changed and we checked out early. We were told at the desk that since we didn't give 24 hours notice it was company policy to not refund the amount of the third day. So we paid for a room we didn't use. I will be calling to complain, and will not be using Holiday Inn again.

8

Brian

15 Oct 2025

·

Stayed 1 night

Property and staffing were outstanding both days and night personnel, Thanks going out to whole team.

10

Matthew

28 Nov 2024

·

Stayed 1 night

Staff was quick and very helpful

10

Erin

9 Jan 2026

·

Stayed 4 nights

Clean, great staff, excellent service as always. Our go to hotel for our Tennessee visits.

6

Cyril

20 Dec 2024

·

Stayed 2 nights

The staff was lacking any engagement. The pillow case had a spot of blood on it and the cleaning person couldn’t produce a towel.

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Location

Convenient stop just off I 65 with easy access to Bowling Green and Nashville, plus several restaurants nearby; some mention walking to dining or the Mint. A few note interstate noise, a remote feel, or a sketchy surrounding area.

Related guest reviews

10

Naomi

29 Sept 2025

·

Stayed 1 night

Everything is clean, including our room, pool and hot tub, and the laundry facilities. Great location and walking distance to some restaurants. Staff is friendly and efficient.

10

Richard

2 Apr 2025

·

Stayed 1 night

Close to the highway, it's a perfect location to stop for a night, yet very quiet with no highway noise. Comfortable and clean - will return.

8

Robert

30 Mar 2024

·

Stayed 2 nights

Nice quiet area with great access to 65 to bowling green and Nashville.

8

Ashlee

2 Jan 2025

·

Stayed 1 night

All the amenities were great! The only downside was the amount of noise from the interstate.

10

Vicki

11 Aug 2025

·

Stayed 1 night

They area around the hotel was sketchy

8

Penelope

3 Dec 2023

·

Stayed 5 nights

Went there for the Buffalo Trace tour and the hotel wasn’t very far away. Several good restaurants within walking distance as well as a grocery store. We ate the free breakfast every day while we were there as it was decent. Actually plan to go back for the remaining Trace Tours and will probably stay there again.

10

Melinda

19 Mar 2025

·

Stayed 1 night

No I walking areas. Very remote

10

ERIC

16 Oct 2025

·

Stayed 1 night

Close to the mint

10

Terry

8 Oct 2025

·

Stayed 1 night

Easy off - Easy on. Perfect stopover point.

10

Terry

30 Sept 2025

·

Stayed 1 night

Easy parking,easy check in, good breakfast, close to on/off ramp. Great for travelers!

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Dining

Breakfast draws consistent praise for variety and quality, with many enjoying hot and cold options and good coffee. Some guests found it average, noted items running out, or limited seating at busy times.

Related guest reviews

10

Kay

30 Dec 2025

·

Stayed 1 night

A+ on staff, breakfast, room cleanliness! I think it is the most comfortable hotel stay I have experienced!

10

Mark

13 Mar 2025

·

Stayed 1 night

Great staff, great breakfast and great value.

6

Jennifer

26 Apr 2025

·

Stayed 1 night

Check-in was good, room was nice, breakfast in the morning was poor!

10

Donise

18 Mar 2024

·

Stayed 1 night

Very comfortable hotel for passing through. Breakfast good, as usual, but not enough seating.

8

Kendra

19 Oct 2025

·

Stayed 1 night

We stayed for one night as part of a longer road trip and would absolutely make this our stopping point again in the future. The check in staff was friendly and the room was clean. We were presently surprised by the breakfast as well, fresh coffee and juice with a wide variety of breakfast hot bar and cold available.

10

Jeff

21 May 2023

·

Stayed 2 nights

Quick check in. Clean and friendly. Pet friendly. Breakfast was great both days we stayed. Pancakes, sausage or bacon, omelette or scrambled, biscuits and sausage gravy. Oatmeal, cereal, muffins, fruit, with a few little extras to change up the taste. Yogurt, milk, chocolate milk, juices. And I didn’t mention coffee, indoor pool,…… We will be back!

6

Duc-Thanh

18 Jul 2024

·

Stayed 1 night

Very convenient. Breakfast was meh. Very noisy.

10

STEPHANIE

28 Jul 2023

·

Stayed 1 night

We did not arrive at the hotel until almost 2am local time. We were greeted with a smile. Our check-in was fast and smooth. We were offered free bottle of water. Breakfast the next morning was great. Fresh pancakes, fruit, biscuits, gravy, bagels and danishes.

10

robin

1 Jan 2026

·

Stayed 1 night

Room and breakfast was great.

10

Kerry

16 Jun 2025

·

Stayed 2 nights

The Staff was Amazing and The Breakfast was good as well... They just ran out quickly

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $122	3 $121	4 $122	5 $109	6 $102	7 $102
8 $86	9 $105	10 $109	11 $105	12 $109	13 $120	14 $115
15 $87	16 $106	17 $115	18 $115	19 $120	20 $97	21 $94
22 $82	23 $98	24 $123	25 $107	26 $108	27 $128	28 $87
29 $78	30 $93

Su	Mo	Tu	We	Th	Fr	Sa
		1 $93	2 $94	3 $98	4 $124	5 $86
6 $75	7 $95	8 $94	9 $108	10 $107	11 $86	12 $126
13 $77	14 $91	15 $91	16 $91	17 $102	18 $123	19 $85
20 $78	21 $89	22 $92	23 $92	24 $95	25 $85	26 $85
27 $78	28 $98	29 $102	30 $93	31 $105

Holiday Inn Express Hotel & Suites Franklin by IHG

Prices for Holiday Inn Express Hotel & Suites Franklin by IHG

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Communications Accessible)

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower, Communications)

Suite, 1 King Bed (Additional Living and Dining Area)

Suite, 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications Accessible)

Standard Room, 1 King Bed, Hearing Accessible (Roll-In Shower, Communications)

Standard Room

Standard Room, 1 King Bed

Suite, 1 King Bed

Standard Room, 2 Queen Beds

Guest reviews of Holiday Inn Express Hotel & Suites Franklin by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Franklin by IHG

Prices for upcoming dates