Name: Comfort Inn & Suites Fort Walton Beach - Destin West
Address: 137 Miracle Strip Parkway, Downtown Fort Walton Beach, Fort Walton Beach, Florida, United States of America, Fort Walton Beach, Okaloosa County, US
Price range: US$64–US$81 per night
Rating: 6.95

What guests think

Reviews of Comfort Inn & Suites Fort Walton Beach - Destin West highlight a convenient location but report mixed experiences, with repeated concerns about cleanliness and maintenance alongside some compliments for friendly staff and occasionally comfortable stays.

Many guests mention musty odors, visible mold or rust, pests, stained linens, and leaking air conditioners, plus issues like weak hot water, slow drains, faulty locks, and broken or missing room items. Amenities draw frequent complaints, especially pools and the hot tub being closed or overchlorinated, a nonfunctioning laundry, and a neglected fitness room. Breakfast feedback ranges from good and plentiful to poor or skimpy, and service varies from friendly and helpful to rude or unresponsive. Expect a budget stay with strong location but inconsistent quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many reviews report the pool and hot tub closed for extended periods, with additional notes about overchlorinated or cold water when open. Several guests also mention the laundry being out of service.

Related guest reviews

6

Yvette

11 Mar 2024

·

Pool and jacuzzi closed by the health department. WiFi very sketchy at best. Everything else was good.

4

Enrique

16 Mar 2024

·

Stayed 3 nights

Pools was closed the entire week.

2

Scott

8 Jul 2025

·

Stayed 3 nights

Dirty room. Drains would not drain. Hot tub out of order. Asked for towels none available

2

Sandie

28 Aug 2024

·

Stayed 2 nights

The worst staff i have ever encountered. The fasility had ALOT of hidden charges. Room floors DIRTY. The washer/ dry doesnt work. Employee admitted it hasnt worked for a long time. The breakfast was beyond disgusting!!!!!!! I only had a couple bites but made me sick. I WILL NEVER STAY HERE AGAIN!!! I HAVE NOTHING GOOD TO SAY ABOUT THE FACILITY! DO NOT STAY AT THIS LOCATION!!!!!

2

Rajesh

10 Jun 2025

·

Stayed 2 nights

The worst room ever I stayed in my last 7 years around USA. Starting with check in 1. Room pictures for the queen suite showed at Expedia is not matching with the property which I paid extra for the suite. Staff at the desk said they can’t do anything about it. 2. So many crock-roach around the bathroom. 3. No ventilation fan at the bathroom. 4. Showers are leaking and splash around the bathroom. 5. Almost everywhere rust around the door and looks very bad. 6. Hair dryer not working. 7. Most important things is no working laundry where properly at the beach primary location. Stay away from this property and not a worth at this price.

2

Daniel

6 Apr 2024

·

Stayed 3 nights

No working pool said they had a indoor pool on there brochure but they had no working pools refuse to give my money back will never stay there again

4

Jonathan

22 Jun 2025

·

Stayed 1 night

Pictures on website are far from the actual property. Hot tub had been closed since Covid. Pool was so over chlorinated the kids couldn’t even use it. The room was supposed to be a suite was a double double bed with a pull out couch.

2

Jennifer

2 Apr 2024

·

Stayed 4 nights

The pool and hot tub were closed by the health department and the hotel would not give us any price cut. We only booked this property because they had a pool and hot tub. The closure had been going on for a month and we were not informed.

8

Brea

11 Feb 2025

·

Stayed 2 nights

Definitely has good employees very friendly. The hot tub was out of commission for the stay we had but other than that had a good stay for the price.

6

Deyanira

12 Jun 2025

·

Stayed 3 nights

The receptionist was very friendly, and check-in was quick and easy, which was a great start. However, there were a few issues during our stay. The pool water was quite cold, and unfortunately, the laundry machine was out of service, so we couldn't do any washing. We also had to get our room key reset, which was inconvenient. The biggest downside was the condition of the room — while it looked clean at first glance, we found hidden dirt in places like the corners of the dresser and around the microwave. Unfortunately, we also encountered a few cockroaches during our stay.

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Cleanliness

Cleanliness is a recurring problem, with reports of musty or moldy odors, visible mold and rust, pests (including roaches and a bedbug report), stained linens, and dirty common areas. A few guests did find spaces clean.

Related guest reviews

4

Cristina

18 Aug 2024

·

Stayed 2 nights

Rooms are dirty. There were stains in sheets. Bugs. Renovated but dirty. Our room had mold. We were only there for a weekend so I guess not too bad for a quick stay. But I will definitely not stay here again.

6

William

20 Sept 2024

·

Stayed 2 nights

The things which I didn't like was I told by a member of the staff that the rooms are only cleaned by house keeping every (4) four days. The carpet in the hallway needed cleaning and there was this unclean smell in the air.

4

Jessica

16 Aug 2025

·

Stayed 5 nights

This place was not the cleanest and a/c was a bit noisy. If you are looking for a place to sleep and shower, then this is not too bad. The staff was nice. It’s an older hotel. You have to request for room service.

2

Samuel

28 Sept 2025

·

Stayed 2 nights

The room smelled had to buy scented products and also cleaning products.. the tub was nasty with hair in it and the floors were dirty like they weren’t cleaned after the last guest ! The tub took forever to drain the water out ! The room had roaches !! You hear me roaches ! Definitely a bad experience and will never ever go back there again ! 0 stars !

2

Diana

23 Jul 2025

·

Stayed 3 nights

Room smells moldy and musty and you could smell it upon entering the building. Stained comforters. Mold in the air conditioning unit. Closet off the track. Lamps all rusted.

2

Clara

1 Aug 2025

·

Stayed 2 nights

Filthy hotel room, stains and mold in bathroom. The hallways and elevator smelled like weed. It was unbearably hot and musty everywhere. They allowed vagrants to be loitering in the parking lot which was really dangerous as a single woman traveling alone. Terrible the whole way around.

2

Janece

30 Dec 2025

·

Stayed 3 nights

Had bedbugs and would not refund my money - kept 100% 101 and 111 - lady moved me to basically room next door like the bed bugs didn’t like the other rooms on the same hall

2

Sandra

20 Jun 2025

·

Stayed 2 nights

This hotel smells strongly of mold on entrance as well as all the rooms. I checked out after two hours and did not receive a refund

4

Keri

12 Sept 2024

·

Stayed 3 nights

Smelt like wet dog on the 3 floor or line mildew . Roach and blue spot on comforter

2

Marc

29 Jun 2025

·

Stayed 1 night

Mold on lampshade. Low water pressure

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AI-generated summary based on recent guest reviews

Rooms

Rooms feel dated and suffer maintenance issues such as leaking or underperforming A/C, weak or inconsistent hot water, problematic locks and keys, and broken appliances or electronics; Wi‑Fi can be unreliable. Some guests mentioned comfortable beds or adequate space.

Related guest reviews

6

Yvette

11 Mar 2024

·

Pool and jacuzzi closed by the health department. WiFi very sketchy at best. Everything else was good.

6

gail

6 Jan 2025

·

Stayed 1 night

Needs updating. We had to move rooms as fridge and heat didn’t work. Then at breakfast toaster didn’t work. Wouldn’t stay there again

6

Lauren

23 Mar 2025

·

Stayed 2 nights

The hot water in the showers didn’t really get that hot and the keys/doors worked when they wanted to.

6

Gerald

6 Sept 2025

·

Stayed 2 nights

This property is in need of maintenance. The air conditioner was leaking in the floor, had to use the towels to keep it cleaned up. Carpet in the hall way was dirty. The breakfast was just fair.

10

Brenda

28 Feb 2023

·

Stayed 1 night

our room did not get cool for sleeping even after adjusting the thermostat to 66, we felt too warm for sleep

6

David

28 Aug 2025

·

Stayed 2 nights

The room air conditioner was leaking water on the floor. The construct of the room provided no place in the bathroom for hanging towels or toiletry bags. The elevator was cleaned with an extremely strong chemical which rendered it virtually uninhabitable for about 2 hours. The breakfast was good, hot, plentiful and on time. A good rating for the food service.

8

Jerold

27 Sept 2024

·

Stayed 1 night

The room was nice. Our only issues were: the refrigerator didn’t work, the accessory plug ins didn’t work and the hot water got cold before the end of the shower. But was happy to have a room.

6

Tyler

27 Feb 2023

·

Stayed 2 nights

Almost all the receptacles in the room was missing the faceplate exposing the wiring. The hallways smelled and was not welcoming. Ironing board was broken and didn’t latch in an upright position. Payed extra for a suite room with standalone extra room per the Expedia picture, that room was not correctly portrayed so I wasted my extra money on the room I thought I was paying for.

6

Sandra

24 Mar 2025

·

Stayed 2 nights

Good location. Room was not very clean and was unable to get Wi-Fi in my room until morning of checkout. I was given a tech support number and told to call myself instead of staff helping with the issue.

4

Mark

17 Jul 2025

·

Stayed 1 night

Television malfunction, had to switch rooms. 1st room only 1 trash can. 2nd room no hair dryer. Beds not very comfortable. Highly unlikely to stay again

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Service

Feedback is mixed: several guests praise friendly, helpful staff, while others report rude interactions, a mishandled no‑show, surprise fees, and limited housekeeping that requires requests. Responsiveness varies by staff member and time.

Related guest reviews

10

Christie

8 Oct 2024

·

Stayed 5 nights

Check in was easy. Every staff we encountered was so friendly and helpful. James the maintenance man kept us laughing! Loved him! Breakfast was good with several options. Room was updated and the bed was very comfortable! Lots within walking distance.

10

Samantha

16 Nov 2024

·

Stayed 1 night

Jessica at front desk was great to work with. She went above and beyond her job duties to accommodate us. Will be coming back again. Thank you!

4

Deborah

24 Aug 2025

·

Stayed 3 nights

Paid in advance, left 1 day early - didn’t request refund - and still got charged an early departure fee. Rediculous and unfair. Was there for a family emergency and didn’t want to deal with or complain but “stains” on floor were not stains, unpainted wall patches, rusty fixtures, and musty smell. All would have went uncommented on but the early departure fee was the last straw.

10

Stephanie

28 Jul 2024

·

Stayed 2 nights

Staff was welcoming and offered suggestions when asked and even did a follow up to see if we enjoyed the restaurant they recommended.

6

Sophia

14 Apr 2025

·

Stayed 2 nights

We were in Destin for a Cheerleading Competition and stayed at this hotel for the convenience. Breakfast ended at 9 but we mistakenly thought it ended at 10. We arrived exactly at 9 and the door was locked. One of the front desk staff let us in because we initially stated that we just wanted to get cereal for our 5 yr old granddaughter, however, once inside, the breakfast lady offered us the use of the waffle machine but became impatient when we made 3 waffles (there were 3 of us). Needless to say, another front desk employee came in the breakfast room and suggested that the breakfast lady unplug the waffle machine to which she did while we were in the middle of making our last waffle. In my opinion, that was extremely rude and unnecessary. They chose to let us in, therefore, waiting a few more minutes to make a waffle wouldn’t have killed anyone. They could have easily not allowed us in and that would have been perfectly fine, but to allow us in and then pulling to plug while in the middle of making our waffle was wrong. I will return to Destin, Florida because the area is nice but I will be staying at a different hotel. Especially one that doesn’t treat it’s customers like a second class citizen.

4

Heather

3 Jun 2025

·

Stayed 6 nights

This location is very close to a lot of different things and beachfront areas. We had a rough day due to our toilet, not working and handle breaking off and our bathtub would not drain. We had to get our key recorded on multiple occasions because it stopped working on top of our icemaker on our floor didn’t work so we would constantly have to go down to the first floor. They also don’t clean every night. You need to ask for a cleaning services if you’re going to be staying longer than one night and when I asked for more towels, I was spoken back to you and not a polite manner and then mumbling under the breath occurred. I also had to ask for toilet paper since our room was not stocked with toilet paper either

2

Crystal

5 Jun 2025

·

Stayed 2 nights

I was disappointed in how check in was handled at this hotel. We had drove over 9 hours and we were running late. I called the Hotel and told the gentleman on duty we were going to be an hour or more late. We ended up getting there after midnight only to find out that our room was listed as a no show after I called them and told them we were on our way. I had to wait on the manager in the lobby for hours for anything to be resolved. They still ended up charging for that night and we didn’t even sleep there until the following day because it was wee hours in the morning. It should had never been a no show.

2

Gina

12 Sept 2024

·

Stayed 2 nights

Very rude and disrespectful

10

Renee

5 Sept 2024

·

Stayed 2 nights

Stay was great. Very friendly staff. Good variety at breakfast, clean quiet. Really enjoyed my stay. Stayed an extra night with no problem.

6

Joshua

9 Aug 2025

·

Stayed 4 nights

Staff at front desk was rude. Did not get room service during the entire stay. And when I asked i was told they don’t clean until after I checked out

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Location

Location is convenient for beaches, the pier, restaurants, and local activities, with some areas within walking distance. Generally suited to short trips focused on nearby attractions.

Related guest reviews

10

Christie

8 Oct 2024

·

Stayed 5 nights

Check in was easy. Every staff we encountered was so friendly and helpful. James the maintenance man kept us laughing! Loved him! Breakfast was good with several options. Room was updated and the bed was very comfortable! Lots within walking distance.

10

Keyuna

29 Mar 2025

·

Convenient

8

Mary Beth

20 Jul 2025

·

Stayed 2 nights

Good, clean, family friendly place to stay on the island and pretty close to the pier.

10

Tiffany

30 Apr 2023

·

Stayed 1 night

Staff is very helpful and pleasant. Location is convenient and safe. Recommend for a short weekend trip.

10

Eric

26 Feb 2023

·

Stayed 2 nights

Hotel was nice and clean, and located near alot of places to eat at.

10

Matthew

4 Sept 2025

·

Stayed 3 nights

I like the proximity and area to everything I wanted to do.

10

Kiauna

21 Jun 2024

·

Stayed 3 nights

The property was great for the price and the location was good. The only complaint I have is that we sent our washcloths and towels down and they weee never returned. I called and they hadn’t been washed. The overnight staff was doing the laundry. Maybe the housekeeper had an emergency but they should have informed the guests of the situation. We used pool towels and did not ask again because i didn’t want to overwhelm the night clerk the next day. She was very courteous.

4

Tequella

10 Oct 2024

·

Stayed 1 night

Outside landscape beautiful. Inside building warm stuffy. Hallway rug not vacuumed look dirty. The only plus i give for the room was bed was comfortable and the AC worked well. On the negative side, there were wet spots on the floor from a leak. The hotel is in a nice area. But the inside needs alot of work. Rate 2 out 10 poor!

10

Kartika

13 Jun 2025

·

Stayed 1 night

Nice, quiet and close to the location I was working

10

Ron

7 Aug 2025

·

Stayed 1 night

Great place to stay and close to everything.

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Dining

Breakfast quality is inconsistent, ranging from hot and plentiful with decent options to skimpy or poor, with occasional reports of spoiled items. Variety felt limited during some stays.

Related guest reviews

10

Christie

8 Oct 2024

·

Stayed 5 nights

Check in was easy. Every staff we encountered was so friendly and helpful. James the maintenance man kept us laughing! Loved him! Breakfast was good with several options. Room was updated and the bed was very comfortable! Lots within walking distance.

4

Marina

31 May 2023

·

Stayed 3 nights

The pool is dirty, the spa is not working. The TV is only having a limit number of channel. Breakfast fruit is spoil/not fresh and limited to one option - apple.

4

Johnna

25 Aug 2024

·

Stayed 3 nights

The first day we got their upon check in, the TV was broken n the room. The plug was ripped out of the wall. They did switch our room. TV worked, hair dryer ripped off wall Breakfast Buffett was horrible- the milk was sour that they were serving Would not stay here again

8

Angela

6 Jul 2023

·

Stayed 3 nights

The beds, blankets and pillows were comfortable and warm. It was quiet, we slept well. Room had small refrigerator and a tiny coffee maker. Breakfast with toast, waffle (make your own),cereal, juices, coffee, round sausage Pattie’s and eggs, Jogurt was offered every day albeit orange juice and Jogurt were in short supply. It would be nice to have a little variation at breakfast (bagels, fruits or oatmeal for instance). We could not make tea in the room as the cups are NOT microwave safe. Baseboard stain over a foot in length was there when we arrived. All together it was a nice stay.

6

Gerald

6 Sept 2025

·

Stayed 2 nights

This property is in need of maintenance. The air conditioner was leaking in the floor, had to use the towels to keep it cleaned up. Carpet in the hall way was dirty. The breakfast was just fair.

6

David

28 Aug 2025

·

Stayed 2 nights

The room air conditioner was leaking water on the floor. The construct of the room provided no place in the bathroom for hanging towels or toiletry bags. The elevator was cleaned with an extremely strong chemical which rendered it virtually uninhabitable for about 2 hours. The breakfast was good, hot, plentiful and on time. A good rating for the food service.

6

Mary Jo

7 Jul 2024

·

Stayed 1 night

Only complaint is that breakfast was terrible.

8

Melinda

29 Aug 2025

·

Stayed 3 nights

We stayed for several nights. Very clean. Most employees were very nice The only complaint I have is the breakfast didnt have very good options

8

Daniel

26 Jun 2023

·

Stayed 4 nights

Hotel was very clean. Breakfast was very skimpy.

10

Renee

5 Sept 2024

·

Stayed 2 nights

Stay was great. Very friendly staff. Good variety at breakfast, clean quiet. Really enjoyed my stay. Stayed an extra night with no problem.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$55
February	US$56
March	US$88
April	US$104
May	US$123
June	US$143
July	US$150
August	US$104
September	US$85
October	US$76
November	US$69
December	US$57

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $67	17 $67	18 $78	19 $77
20 $65	21 $65	22 $65	23 $65	24 $65	25 $75	26 $75
27 $64	28 $65	29 $69	30 $69

Su	Mo	Tu	We	Th	Fr	Sa
				1 $71	2 $77	3 $76
4 $69	5 $69	6 $69	7 $75	8 $72	9 $76	10 $76
11 $76	12 $75	13 $74	14 $74	15 $75	16 $77	17 $81
18 $72	19 $71	20 $72	21 $72	22 $72	23 $76	24 $77
25 $75	26 $74	27 $76	28 $76	29 $74	30 $79	31 $79

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Monthly average prices

About this property

Location

Room options

Suite

Suite, 1 King Bed

Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible

Guest reviews

Pleasant

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Comfort Inn & Suites Fort Walton Beach - Destin West

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Prices for upcoming dates