Is parking available at the property?

Self parking is available on-site for a fee of EUR 50 per day. Valet parking is also offered at a fee of EUR 50 per night.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7 AM to 10 AM for a fee ranging from EUR 15 to 19 per person.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. Additional features may include elevators and accessible bathrooms.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Florence, within a 5-minute drive of Piazza di Santa Maria Novella and Central Market. It is approximately 3.4 miles from the Uffizi Gallery and 3.7 miles from Ponte Vecchio.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, operational from June to September, with access from 10:00 AM to 6:00 PM.

What are the hotel's policies for guests staying with children?

Children are allowed at the property. All guests, including children, must be present at check-in and show a government-issued photo ID.

NH Firenze - A Comfortable Stay in Florence

Average nightly price at NH Firenze by month, last 12 months (USD)
Month	Average price
January	$177
February	$165
March	$199
April	$283
May	$369
June	$328
July	$239
August	$172
September	$343
October	$331
November	$175
December	$169

What guests think

At NH Firenze, guests highlight a convenient riverside location and a popular rooftop pool and bar with city views, while feedback on room quality and cleanliness varies, and service is usually friendly but occasionally slow or unhelpful.

Several reviews praise the breakfast for variety and quality, though snack and restaurant service can be limited or slow. The rooftop pool delivers city views but is small, seasonally closed, and restricted to short daytime hours. Rooms range from modern and comfortable to dated with maintenance issues or uncomfortable beds, and some guests noted area or parking safety concerns. Overall, expect a practical base with notable amenities and some inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and bar offer city views, but the pool is small, seasonally closed, and limited to short daytime hours; some reviews also noted wear or cleanliness issues. Parking is available but costly, with reports of nearby car break-ins.

Related guest reviews

8

Markus

Oct 30, 2023

·

Stayed 1 night

Praktisches City-Hotel für Kurzaufenthalt in Florenz. Die Zimmer sind sauber, modern eingerichtet und geräumig. Die Crew an der Reception ist hilfsbereit und freundlich. Da sich das Hotel in unmittelbarer Nähe zu einer viel befahrenen Durchgangsstrasse befindet, ist die Lärmbelastung - bei offenem Fenster - erheblich. Es gibt - soweit ersichtlich - keine Parkplätze für Hotelgäste, wohl aber einen Valet-Parking-Service, der einwandfrei geklappt hat (€ 30 / Nacht).

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8

Richard

Aug 16, 2024

·

Stayed 3 nights

We travelled with a family of 6. When we arrived James was very nice. He help get our rooms. The rooms were clean. We had a car and we opted to use there parking. It was very expensive. They also charged 5 euros for every time you took your car in or out. We ended up not touching our car. The breakfast was good and it had a good variety. The pool on the roof is a nice place to relax, however the pool is dirty. It needed cleaning. I took pictures and wish I could have posted. They need to clean it. Other than that the stay was ok.

8

SAMUEL JAMIE GUY

Aug 17, 2025

·

Stayed 4 nights

Long hair (not mine or my partner’s) left on the wall in the bathroom. Wanted to get food on night, no space in the restaurant but staff told us to go outside the hotel and find somewhere to eat rather than arranging food to come to our room. Good AC in the rooms Some of the staff were kind and welcoming like at the breakfast and the check in but the staff at the pool restaurant/bar was unhelpful and unkind. Pool tiles frustrating only open 10:30am-18.00 so you can’t use the pool early morning or in the evening after a day out sight seeing. Rather disappointing-could be better!

10

Damian

Jul 15, 2025

·

Stayed 1 night

Nice hotel with great breakfast but the car parks nearby were not safe and the carpets in corridors were really dirty

10

Lauren

Aug 8, 2025

·

Stayed 5 nights

Pool was amazing. Entire staff was incredible!

6

Suzanne

Apr 10, 2025

·

Stayed 1 night

Expedia failed to highlight the rooftop pool is only open during summer, so it was a huge disappointment when we arrived at the hotel in April to be told the pool wasn’t available! We would have booked a hotel much closer to the centre of Florence if we had known the pool wasn’t available.

6

Emily

Jun 20, 2025

·

Stayed 2 nights

There needs to be more staff at the front desk and the pool needs to be open longer than 6pm.

8

Jeremie

Sep 28, 2025

·

Stayed 2 nights

La piscine est affichée comme ouverte jusqu'à fin septembre sur le site de l'hôtel. Ce n'est pourtant pas le cas. D'autres hôtel des environs ont toujours leur piscine ouverte le dernier week-end de septembre. Pas de système Chromecast sur la télévision ni services de streaming. Le petit déjeuner est bien mais le personnel un peu débordé. Le temps d'attente pour un snack à 14h est très long.

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8

James

Jun 14, 2024

·

Stayed 3 nights

Nice hotel. Nothing really special, but a really nice hotel for a good price. The pool deck was beautiful and would have been great but it opened June 1 (the day we left)

8

Kees

Jul 29, 2022

·

Stayed 1 night

Good hotel. Rooms were clean and looked nice. No noise or anything like that. Downsides were that the lobby was very hot, could use some airconditioning. Also the pool has 0 shade. It could use a few sun umbrellas.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: some guests found rooms spotless with diligent housekeeping, while others reported bugs, hair in bathrooms, dirty corridors, or a dirty pool. Several also mentioned tired or worn room conditions.

Related guest reviews

8

Richard

Aug 16, 2024

·

Stayed 3 nights

We travelled with a family of 6. When we arrived James was very nice. He help get our rooms. The rooms were clean. We had a car and we opted to use there parking. It was very expensive. They also charged 5 euros for every time you took your car in or out. We ended up not touching our car. The breakfast was good and it had a good variety. The pool on the roof is a nice place to relax, however the pool is dirty. It needed cleaning. I took pictures and wish I could have posted. They need to clean it. Other than that the stay was ok.

6

Vivart

Aug 28, 2025

·

Stayed 2 nights

We stayed here for 2 nights, and while the hotel had some positives, unfortunately the room setup made the stay uncomfortable. The biggest issue was the bed — you could feel the springs all over, and every time someone turned, it squeaked loudly, enough to wake the partner. The sofa bed wasn’t much better; the mattress was extremely thin, and if you sat near the edge, it felt like you could fall in. The bathroom looked nice and clean, but the shower setup was odd. There was a faucet positioned right in the middle of the tub, directly where you stand to use the shower, which made it awkward to use. On the positive side, the hotel itself was clean and the staff were very friendly and welcoming, which we appreciated. Overall, while the service and cleanliness were good, the poor bed quality and strange bathroom design really affected our comfort.

8

SAMUEL JAMIE GUY

Aug 17, 2025

·

Stayed 4 nights

Long hair (not mine or my partner’s) left on the wall in the bathroom. Wanted to get food on night, no space in the restaurant but staff told us to go outside the hotel and find somewhere to eat rather than arranging food to come to our room. Good AC in the rooms Some of the staff were kind and welcoming like at the breakfast and the check in but the staff at the pool restaurant/bar was unhelpful and unkind. Pool tiles frustrating only open 10:30am-18.00 so you can’t use the pool early morning or in the evening after a day out sight seeing. Rather disappointing-could be better!

4

miguel

Jun 24, 2024

·

Stayed 2 nights

The hotel was good, but the cleanliness was horrible, the worst in my life> Look at the bathroom picture as an example.

2

Jacob

Jan 6, 2026

·

Stayed 2 nights

We had a bug in our bed upon arrival but the staff did nothing to help us with the problem. When we spoke to the staff they said they could change our sheets but when we arrived late in the evening no change had been made. The hygiene in the room in general was also poor, especially in the bathroom, and it could be a lot cleaner is several areas.

6

Mikael

May 1, 2022

·

Stayed 4 nights

Gammalt hotell som ligger trevligt till med promenadavstånd till centrala florence.Trevlig takterass,hade dock inte öppnat för bad o barservice ännu.Hotellet är gammalt och börjar bli lite slitet.Rummet vi fick vid incheckning var under all kritik,smutsigt trasiga ytskikt mm,men dom löste att byta.Trevlig service och bra frukost.

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10

Tayyar

Jul 21, 2024

·

Stayed 1 night

Sehr schönes, großes Zimmer mit hervorragender Dachterasse und schönem Ausblick. Sehr sauber, und alles fein. Für den Preis echt top.

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10

Damian

Jul 15, 2025

·

Stayed 1 night

Nice hotel with great breakfast but the car parks nearby were not safe and the carpets in corridors were really dirty

6

Magnus

Jul 12, 2025

·

Stayed 1 night

Overall, our stay was well below expectations given the hotel's rating/stars. The cleanliness and the rooms were below standard. They had not prepared the rooms as family rooms, so everything was missing. Unfortunately, despite the hotel's good central location and polite staff, it did not meet even basic standards.

10

Muthoka

Jul 1, 2024

·

Stayed 3 nights

Excellent hotel! Staff were very friendly and helpful. Very convenient to train and bus and walking distance to restaurants, grocery store, walking distance to Arnot River and Ponte Vecchio bridge. Awesome rooftop deck with amazing views of the city. Very clean and spacious rooms. Very pleased with our stay!

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AI-generated summary based on recent guest reviews

Rooms

Rooms vary widely: some are spacious, modern, and comfortable with strong air conditioning and occasional river or city views, while others feel dated with maintenance problems and uncomfortable beds or sofa beds. Recurring issues include leaky showers and faulty fixtures.

Related guest reviews

8

Markus

Oct 30, 2023

·

Stayed 1 night

Praktisches City-Hotel für Kurzaufenthalt in Florenz. Die Zimmer sind sauber, modern eingerichtet und geräumig. Die Crew an der Reception ist hilfsbereit und freundlich. Da sich das Hotel in unmittelbarer Nähe zu einer viel befahrenen Durchgangsstrasse befindet, ist die Lärmbelastung - bei offenem Fenster - erheblich. Es gibt - soweit ersichtlich - keine Parkplätze für Hotelgäste, wohl aber einen Valet-Parking-Service, der einwandfrei geklappt hat (€ 30 / Nacht).

Translate

6

Vivart

Aug 28, 2025

·

Stayed 2 nights

We stayed here for 2 nights, and while the hotel had some positives, unfortunately the room setup made the stay uncomfortable. The biggest issue was the bed — you could feel the springs all over, and every time someone turned, it squeaked loudly, enough to wake the partner. The sofa bed wasn’t much better; the mattress was extremely thin, and if you sat near the edge, it felt like you could fall in. The bathroom looked nice and clean, but the shower setup was odd. There was a faucet positioned right in the middle of the tub, directly where you stand to use the shower, which made it awkward to use. On the positive side, the hotel itself was clean and the staff were very friendly and welcoming, which we appreciated. Overall, while the service and cleanliness were good, the poor bed quality and strange bathroom design really affected our comfort.

6

Mariam

Sep 25, 2025

·

Stayed 2 nights

We really enjoyed the rooftop bar, the convenient location, and the friendly front desk staff. Unfortunately, the room itself was disappointing. The toilet ran constantly, and the shower had a broken seal at the bottom of the glass, which caused water to flood the floor—we had to use most of our towels to soak it up. Maintenance did come by and was able to fix the toilet, but the shower issue remained unresolved.

8

Michelle

Sep 8, 2024

·

Stayed 2 nights

The hotel staff were very friendly and helpful. The furniture and fittings in the room were scratched and chipped and felt dated (even though we booked a new style room). The area was convenient to the tram, however it felt a little unsafe.

10

Michael

Aug 21, 2025

·

Stayed 3 nights

Excellent space for a family of three. Great bathroom and air conditioning was great. Kept the room very cold which is needed after wandering Firenze in August.

10

Tayyar

Jul 21, 2024

·

Stayed 1 night

Sehr schönes, großes Zimmer mit hervorragender Dachterasse und schönem Ausblick. Sehr sauber, und alles fein. Für den Preis echt top.

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6

Lisa

Oct 14, 2023

·

Stayed 4 nights

Besides the location, the rooms were run down … particularly the bathroom and flooring

8

Davide

Aug 1, 2025

·

Stayed 2 nights

Cura e manutenzione degli interni nelle camere da rivedere

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8

Karen

Sep 23, 2024

·

Stayed 3 nights

Nice place with rooftop pool. The beds were terrible. They have balconies but no outdoor furniture. Toilet ran our entire stay.

8

Arnoud

Nov 12, 2024

·

Stayed 1 night

Very well located to the city center and easy reachable from the autostrada. Very friendly service at the reception. Rooms on then last floor have a great view over the river and city.

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Service

Generally friendly, helpful staff with multiple mentions of excellent reception and breakfast teams. However, guests also reported lapses such as slow or problematic check-in, unhelpful night or pool bar staff, and limited assistance with luggage or dining.

Related guest reviews

8

SAMUEL JAMIE GUY

Aug 17, 2025

·

Stayed 4 nights

Long hair (not mine or my partner’s) left on the wall in the bathroom. Wanted to get food on night, no space in the restaurant but staff told us to go outside the hotel and find somewhere to eat rather than arranging food to come to our room. Good AC in the rooms Some of the staff were kind and welcoming like at the breakfast and the check in but the staff at the pool restaurant/bar was unhelpful and unkind. Pool tiles frustrating only open 10:30am-18.00 so you can’t use the pool early morning or in the evening after a day out sight seeing. Rather disappointing-could be better!

10

Michelle

Sep 11, 2023

·

Stayed 3 nights

Everything was great, the staff were incredibly helpful with reservations and all addnl info requested.

10

Whitney

Jul 14, 2025

·

Stayed 2 nights

Top notch staff who were attentive and very helpful. I would definitely recommend this place!

6

Jörg

Apr 10, 2022

·

Stayed 2 nights

Ganz schlechter Check-in, die Buchung wurde nicht gefunden; dann schlieslich doch. Dann liess sich das Zimmer nicht schliessen, wir mussten wieder zur Rezeption, bekamen schliesslich ein neues Zimmer. Ziemlich mühsam, meine Frau ist im 8. Monat. Leider kein „Sorry“ … ansonsten war das Hotel ok, das Frühstück sehr gut. Das Parken ist etwas lächerlich, zwar gerade nebenan aber 28 EU pro nacht, ist aber in Italien halt überall so.

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10

STEVEN

May 12, 2023

·

Stayed 8 nights

Just a great place and a great staff

10

ALICE

Oct 20, 2023

·

Stayed 2 nights

The receptionist greeted me with a big smile for when I arrived and even given me a free room upgrade which was so nice of them! I stayed for two nights. I left my toothpaste cap lying around and the housekeeping even help me to put the cap back on for when they made my room, which I think it was ever so considerate of them. The breakfast so so good. Love their creamy scrambled eggs that they had served! Dinner was ok. I would totally recommend staying at this hotel for whatever the reason visiting Florence and so near to the city centre by foot!

4

Anggun

Jul 27, 2025

·

Stayed 3 nights

Poor service,

4

Marcela

Jul 7, 2023

·

Stayed 2 nights

El check in muy lento Mal servicio Nos dieron las habitaciones al otro extremo y viajamos con 3 niños grandes pero pedimos las contiguas la cama extra es chica incomoda Nos hicieron la habitación a las 4 de la tarde Las habitaciones muy pequeñas

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10

Paula

Jul 10, 2025

·

Stayed 4 nights

Beautiful Hotel great staff. Pedro who manages the dining area was amazing!! Such a great guy and always willing to help with whatever needed. Excellent service. Also, wanted to mention Theam who was also amazing! He assisted us with whatever we needed and always greeted us with a smile. The breakfast was really good as well. Overall, great stay.

10

Ariella

Aug 16, 2023

·

Stayed 4 nights

This hotel was perfect! Staff was beyond helpful. We were touring for the first time in Florence for and Emily trip and needed a lot of guidance. They were courteous, professional, patient and friendly. We had 2 rooms and both were very comfortable and clean. The breakfast room had a large selection. It basically was our lunch and then we only needed dinner. Location was quiet and safe. Near the train and a small grocery store. We very much recommend staying here!

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AI-generated summary based on recent guest reviews

Location

Riverside setting within roughly a 15–30 minute walk of major sights and the main station, with easy access to transport. Some found it farther from attractions or in a less appealing area, and noted parking/security concerns.

Related guest reviews

6

Raul

May 3, 2022

·

Stayed 3 nights

Esta lejos del circuito turístico,estaría bien quizás para un viaje de negocios

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8

Damon

Aug 31, 2025

·

Stayed 3 nights

Easy walk from train station. Quiet, but safe area. Hallways were a bit damp and carpets need a refresh. Breakfast was good with efficient service. Very good hotel, but nothing that really stands out.

10

Sergio

Jun 20, 2024

·

Stayed 3 nights

Nos gustó el hotel, el personal muy amable, las habitaciones son cómodas, lo único fue que llevábamos coche y lo estacionamos frente al hotel y al día siguiente nos dimos cuenta que habían roto el cristal del coche, lo bueno fue que teníamos seguro, pero no se si el área sea peligrosa…

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10

Rebeca

Aug 29, 2025

·

Stayed 3 nights

Would recommend this hotel for its convenience, it was a 15 minute walk to the train station and right along the river. It was also a 15 minute driver from the airport and walkable to all major attractions in Florence. The room itself was pretty standard, nothing out of the ordinary but we did enjoy the breakfast buffet in the morning. We didn’t get a chance to use the pool but it was nice knowing there was one available if we needed it. For the price, I think this hotel was worth it.

8

Hector Humberto

Jun 2, 2025

·

Stayed 3 nights

Not the best location, but still convinient, great room.

10

Laura

Jul 4, 2023

·

Stayed 3 nights

Aunque esta lejos del centro es muy fácil llegar a todos lados. La estación de trenes está muy cerca.

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10

huong thanh

Aug 2, 2025

·

Stayed 5 nights

Great location and very convenient to get to the centre, to the restaurants, museums and rail station and airport. About 20 mins drive from the airport, 15mins walk to the main rail station or 20mins walk along the river to the OLD Bridge. Great view if you are walking along the river. Also great customer service by all the staff. Although the swimming pool is on the small size but the view of the city from the roof top made up for it. I would recommend this hotel if you are going to Florence for a short stay.

8

FRANCESCA

Jun 9, 2023

·

Stayed 3 nights

Staff was helpful and nice. Hotel was clean and great air conditioning. Terrible location if you want to walk to attractions. Only close to the train station.

4

Brian

Sep 7, 2024

·

Stayed 2 nights

Bad area, the scooters saved us getting back and forth to the city centre. Rooms were not nice and it was the most expensive hotel we stayed in during the whole euro trip. €400/ night. Front desk staff tried to accommodate a bit, but we were very disappointed with the property. Felt like staying in a 2* hotel

8

Luiz

Sep 24, 2023

·

Stayed 3 nights

Hotel internacional sem muitas surpresas, atendimento bom, café da manhã OK, quarto OK, apenas um pouco distante do centro histórico de Firenze

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Dining

Breakfast is frequently praised for variety and quality. Beyond breakfast, dining can feel limited: restaurant space may be unavailable, menu choice is small, and snack or bar service can be slow, though the rooftop venue has great views.

Related guest reviews

8

Richard

Aug 16, 2024

·

Stayed 3 nights

We travelled with a family of 6. When we arrived James was very nice. He help get our rooms. The rooms were clean. We had a car and we opted to use there parking. It was very expensive. They also charged 5 euros for every time you took your car in or out. We ended up not touching our car. The breakfast was good and it had a good variety. The pool on the roof is a nice place to relax, however the pool is dirty. It needed cleaning. I took pictures and wish I could have posted. They need to clean it. Other than that the stay was ok.

10

Sandra

Jul 31, 2023

·

Stayed 2 nights

el restaurant en la terraza tiene una vista muy hermosa y la atención de su personal es excelente... en especial el Señor pedro

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8

Damon

Aug 31, 2025

·

Stayed 3 nights

Easy walk from train station. Quiet, but safe area. Hallways were a bit damp and carpets need a refresh. Breakfast was good with efficient service. Very good hotel, but nothing that really stands out.

8

SAMUEL JAMIE GUY

Aug 17, 2025

·

Stayed 4 nights

Long hair (not mine or my partner’s) left on the wall in the bathroom. Wanted to get food on night, no space in the restaurant but staff told us to go outside the hotel and find somewhere to eat rather than arranging food to come to our room. Good AC in the rooms Some of the staff were kind and welcoming like at the breakfast and the check in but the staff at the pool restaurant/bar was unhelpful and unkind. Pool tiles frustrating only open 10:30am-18.00 so you can’t use the pool early morning or in the evening after a day out sight seeing. Rather disappointing-could be better!

10

Salime

Sep 16, 2025

·

Stayed 3 nights

Quarto espaçoso e confortável. Café da manhã bem variado e bem gostoso. Atendentes simpáticos

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10

ALICE

Oct 20, 2023

·

Stayed 2 nights

The receptionist greeted me with a big smile for when I arrived and even given me a free room upgrade which was so nice of them! I stayed for two nights. I left my toothpaste cap lying around and the housekeeping even help me to put the cap back on for when they made my room, which I think it was ever so considerate of them. The breakfast so so good. Love their creamy scrambled eggs that they had served! Dinner was ok. I would totally recommend staying at this hotel for whatever the reason visiting Florence and so near to the city centre by foot!

10

Marc

Sep 1, 2025

·

Stayed 4 nights

It was a nice hotel, costco recommended, nice rooftop pool with a beautiful view of Florence Italy, decent buffet breakfast with a lot if choices

8

Siomara

Oct 8, 2022

·

Stayed 8 nights

The hotel is very good except for not having a decent coffe machine in the room and also the restaurant had very few choices to choose from the menu If they could improve these two things it would be wonderful!

8

Jeremie

Sep 28, 2025

·

Stayed 2 nights

La piscine est affichée comme ouverte jusqu'à fin septembre sur le site de l'hôtel. Ce n'est pourtant pas le cas. D'autres hôtel des environs ont toujours leur piscine ouverte le dernier week-end de septembre. Pas de système Chromecast sur la télévision ni services de streaming. Le petit déjeuner est bien mais le personnel un peu débordé. Le temps d'attente pour un snack à 14h est très long.

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10

Paula

Jul 10, 2025

·

Stayed 4 nights

Beautiful Hotel great staff. Pedro who manages the dining area was amazing!! Such a great guy and always willing to help with whatever needed. Excellent service. Also, wanted to mention Theam who was also amazing! He assisted us with whatever we needed and always greeted us with a smile. The breakfast was really good as well. Overall, great stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $502	2 $481	3 $479
4 $390	5	6 $391	7 $456	8 $297	9	10 $366
11 $226	12 $215	13 $475	14 $490	15 $281	16 $274	17
18 $219	19 $246	20 $351	21	22 $218	23 $256	24
25	26	27 $204	28 $203	29 $193	30 $163	31 $171

NH Firenze

Prices for NH Firenze

Monthly average prices

About this property

Location

Guest reviews of NH Firenze

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about NH Firenze

Considering this hotel for your Florence trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27 $348	28 $348	29 $518	30 $532