Name: Hilton Phoenix Chandler
Address: 2929 West Frye Road, Chandler, Arizona, United States of America, Chandler, Arizona, US
Price range: US$95–US$236 per night
Rating: 8.58

What guests think

At Hilton Phoenix Chandler, travelers frequently praise the friendly, accommodating staff and convenient location near shopping and highways, while noting generally comfortable rooms and useful amenities like a pool and gym.

However, reviews repeatedly mention housekeeping lapses, unclean or unprepared rooms, and occasional missed daily service. Several guests report disruptive noise from nearby mechanical equipment or a power plant, plus maintenance and wear issues such as malfunctioning A/C or fridges, dated furnishings, and faulty fixtures. On-site dining draws mixed feedback—some enjoyed meals and the bar, while others found breakfast limited or costly and service uneven. Overall, it suits travelers seeking convenience and comfort, but choose a quieter room and confirm condition on arrival.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Outdoor pool and gym are well liked, and parking is easy. There is an on-site bar and restaurant, but multiple reviews report EV chargers not working.

Related guest reviews

2

Brian

14 Jul 2025

·

Stayed 1 night

What a horribly maintained dump. The EV chargers didn’t work, and the self absorbed millennial behind the desk didn’t care or even understand the issue, nor care to get off her phone and try to help. The AC didn’t work due to battery failure, the lights were not working, bathroom was dirty and the overall feel of the room was neglect. On the bright side, you could spend 22.00 for a crappy continental breakfast, so there’s that. Hilton has really changed for the worse. I’m far more impressed with competitors offerings this decade.

10

Janice

9 Aug 2025

·

Stayed 1 night

We enjoyed our stay. Parking was easy and accessible and the room was very comfortable. We also enjoyed a hamburger in the lounge area in the evening.

10

Minerva

26 Jul 2024

·

Stayed 2 nights

Gym

8

Brad

26 Mar 2024

·

Stayed 1 night

Nice place no hot tub.

10

Kyungseo

16 Sept 2025

·

Stayed 8 nights

Good location near shopping center. Kind front desk. Good gym and outdoor pool

10

Shandin

22 Feb 2025

·

Stayed 2 nights

The manager was extremely nice and helpful. He let us check out bags when we arrived early while we went to eat and then let us check in early. The restaurant staff was friendly as well. The outdoor pool was pleasant to swim in, even with the cooler temperatures. The fitness center was useful.

10

Ariel

9 Oct 2023

·

Stayed 1 night

It was clean and everyone was very friendly. It is a walkable distance to chandler fashion center but you have to cross a bridge and walk in a lot of traffic. It’s across the way from the fashion center. But the pool looked really nice.

6

Devarsh

10 Jan 2024

·

Stayed 2 nights

I had a mediocre experience with Hilton. The staff was rude and did not answer any questions about the hotel, they told me to “check online” and do research. Never had this type of experience with any other hotel’s staff. My room was right next to the heater system, which was very loud at night and it was hard to sleep. The property and the room itself was clean and looked like it was cared. Bathroom supplies were abundantly provided. Room details were great and easily accessible light switches. The electric car charger on site was down and did not work even after paying through the app.

10

Minerva

1 Apr 2024

·

Stayed 4 nights

Gym

8

Thomas

16 Oct 2025

·

Stayed 3 nights

Spacious, clean room, in our case with a barrier-free shower, with shower curtain. Shower holding 2 separate shower outlets. Comfortable, well balanced, ‘non-disturbing’ king bed mattresses. A/C with high wall outlets. Well adjustable. Plenty of parking spaces available. Fast operating elevators. Many corner rooms have a large balcony with a street- or a pool view. Nice, large sized pool with shoulder massage” waterfalls, well maintained lounge chairs, tables & umbrellas. We liked it for our 3 day stay in the Phoenix area

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is inconsistent: many guests found rooms and public areas clean, yet multiple reviews cite unprepared or dirty rooms, missed housekeeping, stained carpets, mildew, and bathrooms or drains needing attention.

Related guest reviews

8

Nicholas

11 Oct 2025

·

Stayed 1 night

Easy, friendly check in and check out. We didn’t take advantage of any of the extras. The room was clean and quiet.

6

Donald

12 Aug 2023

·

Stayed 2 nights

Checked in and the room was not clean so they changed are room and had to call twice because there was no towels

10

Diana

8 Nov 2025

·

Stayed 1 night

Clean, easy check in

4

Jennifer

13 Feb 2025

·

Stayed 1 night

We had garbage left in our room, towels were not restocked, and the counters were not well wiped down. Maybe the housecleaner was in a hurry? Or the department very short-staffed? The front desk young lady and the bartender were great! We did not change rooms because of late check in and early checkout, but I would not go back based on the cleanliness.

10

Marilyn

1 Dec 2025

·

Stayed 2 nights

Staff was friendly and room had needed items and was clean.

4

Kyle

25 Mar 2024

·

Stayed 1 night

Bed was not completely made, no pillow cases, no towels in the bathroom, dirty shower, trash cans still had garbage.

2

Denise

6 Sept 2025

·

Stayed 1 night

The room was in poor condition, scuffs all over walls carpet had stains, bathroom tile and grout had mildew

4

peggy

21 Apr 2024

·

Stayed 1 night

Not clean, nice personnel at the front desk. The first room I got was used

10

ALICIA

2 Feb 2024

·

Stayed 1 night

The Carpet was really dirty

10

dora

11 Mar 2025

·

Stayed 1 night

Awesome in every way. Especially clean.

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AI-generated summary based on recent guest reviews

Rooms

Many guests found rooms comfortable and quiet, with some offering balconies, but several report dated decor, small layouts, malfunctioning A/C or fridges, hard to close doors, and noise from nearby mechanical equipment or HVAC-facing views.

Related guest reviews

8

Cinthia

15 Feb 2023

·

Stayed 2 nights

The fridge didnt work when i got there

10

David

25 Sept 2025

·

Stayed 1 night

Room was great. It had a nice balcony. Wish I could have stayed longer.

6

Dawn Marie

12 Jul 2025

·

Stayed 3 nights

I got a balcony that showed a beautiful view in the picture , but my view was a noisy industrial thing blocking the view. I shouldn't have had to pay the extra for the balcony.

8

Nicholas

11 Oct 2025

·

Stayed 1 night

Easy, friendly check in and check out. We didn’t take advantage of any of the extras. The room was clean and quiet.

6

Pamela, James

13 May 2025

·

Stayed 2 nights

we had a king-junior suite on the 6th floor (618) the air-conditioning unit was on the roof directly over the bedroom and sounded like a jet plane was up there...very difficult to sleep.

10

Andrea

21 Jun 2023

·

Stayed 2 nights

Staff is amazing as usual! I stay here often. The room I stayed in this time did not have a fridge which is unusual as every room I have ever stayed in at this hotel has always had a fridge, The ice machine was broken in my floor so I had to go to the next floor several times to get ice in order to keep my items cold. Other than that the stay was great as usual!

6

Joshua

3 Nov 2025

·

Stayed 2 nights

When i booked my room online the puctures showed that the room i was paying extra for had a nice balcony with a couple chairs and table and couch in the room. Then we get there. No couch. Balcony was about 2 foot wide no room for a chair at all. And theres like a power plant that makes a screeching noise all night long soujds somewhat like an f 16 getting ready for take off. So yeah. Not great

2

Bryson

31 May 2025

·

Stayed 1 night

Very underwhelming, especially for "King Suite". From the oldest TV I've seen in a hotel in 3 years, to dirty carpet, and a faded chair. Even the bathrooms tissue roll didnt even exisit and it was just sitting on the counter. Theres nothing "King" or "Suite" about this place. Save your money or just stay at a Motel 6 and youll get tje same if not betyer experience.

8

Robert

12 Oct 2025

·

Stayed 4 nights

I've stayed here many times before and is the only place I'll stay in the Phoenix area. The rooms are quiet and easily darkened to keep out heat and light, and the showers are in excellent condition. The housekeeping staff is amazing. The place has gone cashless, which is an obstacle to older folks like myself who do almost everything with cash, and they do not have lunch options, but the amenities are respectable and I would return when I'm in town.

6

Perma

7 Jan 2024

·

Stayed 5 nights

The door to the room took full body force to open and close. Very hard for senior citizen and unsafe because it took me a day to realize it wasn't closing when i left the room.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, accommodating, and efficient at check in, though some guests experienced unhelpful or unfriendly interactions, slow or uneven restaurant service, and difficulty resolving room issues or reservation problems.

Related guest reviews

2

Jan

3 Nov 2025

·

Stayed 3 nights

First 2 rooms they gave us were not cleaned. Then the 2 front desk clerks stood bickering about what to do. Took them forever to get the room situation resolved. Not friendly at all. Ended up not getting the type of room we needed. For the price of the room it was very small and needed updating. Empty Kleenex container. Toilet paper roll not convenient. Not your typical Hilton experience.

10

Tigran

28 Jan 2024

·

Stayed 1 night

Service, easy checking check out

10

Yvonne Montijo

7 Sept 2023

·

Stayed 1 night

Melissa at the front desk was Excellent!!! Amazing & so very welcoming! Sam at the bar is Excellent!!! Vince & Kelly are Awesome too!!! We Appreciate the Great Customer service!!!

8

Carolyn

21 Oct 2023

·

Stayed 1 night

While the front desk staff was exceptional— on the day of my check out Monday morning I had a very unpleasant experience with the kitchen staff at the restaurant. I had 2 paid breakfast tickets and had come downstairs a little late. The buffet was still out and open and there were other patrons sitting still. I started making the breakfast plates and the server on duty was hostile told me I couldn’t eat and began taking the food off the buffet rushing it into the kitchen. It was a very uncomfortable feeling and as a frequent patron I’ve never felt more humiliated. That level of treatment simply doesn’t match the brand. I spoke to the manager who said he was sorry, would refund the breakfast, and let the food service manager know about the incident.

10

Michael

20 Jul 2025

·

Stayed 3 nights

The front desk staff was amazing. Eager to please you and work with you . One of the best stays I have had anywhere. Will definitely return

8

Angela

27 Oct 2025

·

Stayed 1 night

The gentleman at the fr9nt desk was VERY pleasant. When we checked 8n shortly after 4pm, he gave us our key and when we opened the hotel room door, it was not cleaned and very messy. I went back down and told him. He was very apologetic and saod he would have it cleaned ASAP. We went to go eat dinner and when we got back, the room was clean. It was a very nice room.

10

Kory

6 Apr 2024

·

Stayed 1 night

I liked my stay over at Hilton Phoenix Chandler because the staff was very friendly and very helpful with organizing my hotel room whenever requested. The overall atmosphere was great and I would definitely recommend to someone looking to book their stay in Chandler, AZ.

6

Devarsh

10 Jan 2024

·

Stayed 2 nights

I had a mediocre experience with Hilton. The staff was rude and did not answer any questions about the hotel, they told me to “check online” and do research. Never had this type of experience with any other hotel’s staff. My room was right next to the heater system, which was very loud at night and it was hard to sleep. The property and the room itself was clean and looked like it was cared. Bathroom supplies were abundantly provided. Room details were great and easily accessible light switches. The electric car charger on site was down and did not work even after paying through the app.

6

Monica

3 Aug 2025

·

Stayed 1 night

Hotel is great regarding how nice it is. We had to get a hotel bc our air conditioner went out. We checked in around 1am. The girl at the desk was friendly with quick check in. She had told us that she would put the date as August 2nd and check out August 3rd. Our keys weren’t working to get back into the room. My husband went down to speak to the front desk. They said we had to check out because they have us for August 1st to August 2nd. We have an email showing our stay is from August 2nd to August 3rd. The front desk said there’s nothing they can do because we booked through Expedia. We had to pay for another night because our air conditioner is not fixed yet. We spoke to Expedia and they called the front desk. They are not willing to refund even though the email states August 2nd-3rd. Expedia escalated the issue and will look into more.

10

Lori

11 May 2023

·

Stayed 2 nights

The staff was so helpful and accommodating

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AI-generated summary based on recent guest reviews

Location

Location is convenient near Chandler Fashion Center, restaurants, and major highways; several guests liked easy access to shopping and nearby medical facilities. Some noted that walking to the mall involves heavy traffic or a bridge.

Related guest reviews

10

Kyungseo

16 Sept 2025

·

Stayed 8 nights

Good location near shopping center. Kind front desk. Good gym and outdoor pool

10

Kenan K

20 Jun 2023

·

Stayed 3 nights

The location is very convenient for all parts of Phonix.

8

Alma

5 Mar 2025

·

Stayed 3 nights

Easy app check-in. Room was clean. Conveniently located to major highway near shopping center.

10

Darlene

8 Jul 2025

·

Stayed 3 nights

Our daughter was hospitalized 1/2 mile away it was very convenient . Service & staff were great .. very close to shopping, food & very short distance to where we needed to be.

10

Diana

4 Mar 2023

·

Stayed 1 night

Great Place, Clean & Friendly! Close to everything

10

Ariel

9 Oct 2023

·

Stayed 1 night

It was clean and everyone was very friendly. It is a walkable distance to chandler fashion center but you have to cross a bridge and walk in a lot of traffic. It’s across the way from the fashion center. But the pool looked really nice.

6

Anthony

16 Apr 2024

·

Stayed 3 nights

Nice quiet hotel that was in a great location for visiting different areas in the Phoenix metro.

10

Daryl

27 Sept 2023

·

Stayed 1 night

Only stayed one night. Conveniently located.

10

James

23 Jan 2025

·

Stayed 1 night

Great stay next to good food and highway.

10

Lori

28 Dec 2023

·

Stayed 2 nights

Location is close to the 101 or 201. A block from target and fashion place mall. Hospital is 2 blocks east. Love this area.

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AI-generated summary based on recent guest reviews

Dining

On-site dining feedback is inconsistent: some guests enjoyed the restaurant, bar, and burgers, with a few praising breakfast and dinner. Others found food quality mediocre, breakfast not included and pricey, and service occasionally slow or unwelcoming.

Related guest reviews

10

Janice

9 Aug 2025

·

Stayed 1 night

We enjoyed our stay. Parking was easy and accessible and the room was very comfortable. We also enjoyed a hamburger in the lounge area in the evening.

10

Spencer

5 Oct 2024

·

Stayed 3 nights

Amazing breakfast and dinner. Comfortable beds

10

Harry

9 Jan 2023

·

Stayed 19,361 nights

Best hamburgers ever

8

Carolyn

21 Oct 2023

·

Stayed 1 night

While the front desk staff was exceptional— on the day of my check out Monday morning I had a very unpleasant experience with the kitchen staff at the restaurant. I had 2 paid breakfast tickets and had come downstairs a little late. The buffet was still out and open and there were other patrons sitting still. I started making the breakfast plates and the server on duty was hostile told me I couldn’t eat and began taking the food off the buffet rushing it into the kitchen. It was a very uncomfortable feeling and as a frequent patron I’ve never felt more humiliated. That level of treatment simply doesn’t match the brand. I spoke to the manager who said he was sorry, would refund the breakfast, and let the food service manager know about the incident.

8

Edna

29 Apr 2024

·

During breakfast I was approached by a nice lady asking for Breakfast payment, didn’t know it wasn't included🤔

4

Kendall

1 Apr 2025

·

Stayed 1 night

It’s your standard Hilton. Booking through Expedia gave me a room with a window that faced the giant hvac unit outside and nothing else. There were very few guests staying at the hotel and the restaurant /bar service was very slow and the food was just ok. It is next to ponderosa so that was convenient, but nothing else was.

10

John

17 Aug 2025

·

Stayed 2 nights

Nice restaurant

4

Allison

11 Jan 2023

·

Stayed 4 nights

The lobby was beautiful & front desk was wonderful. The exercise room water cooler was empty & when I complained they provided free water bottles. Great customer service & weight room was awesome!! Bathroom was outdated & sawdust was on the bathroom floor. Room phone had no phone jack cord, so unable to call front desk for late checkout. There is breakfast available, but be ready to pay $25 per person!

4

Corey

4 Nov 2025

·

Stayed 1 night

Food was of bad quality and it gad no taste.. The Oatmeal was not fresh it was sticky .. Overall quality was bad especially for the price and quality of hotel.. I was disappointed especially with me flying in from Texas and my love for breakfast..

8

Robert

12 Oct 2025

·

Stayed 4 nights

I've stayed here many times before and is the only place I'll stay in the Phoenix area. The rooms are quiet and easily darkened to keep out heat and light, and the showers are in excellent condition. The housekeeping staff is amazing. The place has gone cashless, which is an obstacle to older folks like myself who do almost everything with cash, and they do not have lunch options, but the amenities are respectable and I would return when I'm in town.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$175
February	US$241
March	US$236
April	US$164
May	US$114
June	US$106
July	US$93
August	US$98
September	US$112
October	US$141
November	US$160
December	US$137

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $204	17 $107	18 $97	19 $96
20 $115	21 $140	22 $139	23 $139	24 $139	25 $95	26 $95
27 $115	28 $134	29 $146	30 $136

Su	Mo	Tu	We	Th	Fr	Sa
				1 $133	2 $116	3 $116
4 $116	5 $140	6 $145	7 $142	8 $135	9 $116	10 $166
11 $116	12 $142	13 $150	14 $145	15 $135	16 $116	17 $120
18 $128	19 $236	20 $236	21 $155	22 $176	23 $131	24 $137
25 $120	26 $146	27 $147	28 $145	29 $139	30 $172	31 $172

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

2 Queen Beds, Step-Out Balcony

Junior Suite, 1 King Bed, Accessible

1 King Bed, Step-Out Balcony

One King Bed, Roll in Shower

Two Queen Beds

Suite, 1 King Bed (2 Rooms)

One King Bed

Room, 1 King Bed, Pool View

Room, 2 Queen Beds, Corner

Room, 1 King Bed, Balcony

Room, 2 Queen Beds, Accessible

Junior Suite, 1 King Bed

Two Queen Beds, Roll in Shower

One King Bed, Hearing-Accessible

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Phoenix Chandler

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Prices for upcoming dates