Is parking available at the property?

Yes, free valet parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of USD 65 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Guests are encouraged to contact the property for specific accessibility needs.

What is the location of the property in relation to key landmarks?

The property is located in Santa María Huatulco (Tangolunda), within a 10-minute drive of Santa Cruz Bay and Tangolunda Bay. Zaachila Beach is just 0.5 miles away, and the nearest major airport is Bahias de Huatulco Intl. Airport, approximately 13 miles from the property.

Does the property have a swimming pool?

Yes, there are 6 indoor and 6 outdoor swimming pools available, with access from 6:00 AM to 8:00 PM.

Are children allowed at the property?

Yes, children are welcome at the property. There is no minimum age for children to stay for free.

Dreams Huatulco Resort & Spa - Santa María Huatulco

Average nightly price at Dreams Huatulco Resort & Spa by month, last 12 months (USD)
Month	Average price
January	US$381
February	US$387
March	US$354
April	US$333
May	US$293
June	US$252
July	US$310
August	US$280
September	US$254
October	US$257
November	US$357
December	US$408

What guests think

Across recent reviews of Dreams Huatulco Resort & Spa, travelers praise the friendly, attentive staff, beautiful beach setting, and multiple pools, while noting that the property feels dated, with maintenance issues and occasional shortages of loungers and shade.

Food feedback is mixed: some enjoy themed nights and certain restaurants, but many cite limited variety, closures and long queues, inconsistent quality, and basic or watered-down drinks. Rooms are generally clean with nice views and strong Wi-Fi, yet dated decor, uncomfortable beds, noise from events, humidity or odors, and intermittent air-conditioning are recurring complaints. Beyond that, several guests report billing or check-in mixups, slow or inconsistent service, and pushy membership pitches. Expect a scenic, family-friendly stay with standout staff but aging facilities and uneven dining.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple pools (including adult-only areas) and a beautiful beachfront are highlights, and the spa earns praise. The property is older with recurring maintenance issues, limited shade and loungers or towels at peak times, and patchy air-conditioning in some dining/common areas.

Related guest reviews

10

Susana Carballeda

15 Jan 2023

·

Stayed 19,370 nights

Faltan sombrillas y camastros en alberca

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10

javier

1 Aug 2023

·

Stayed 5 nights

Excelentes restaurantes para cenar Albercas 6 y 3 de ellas Infiniti Todo el personal muy cortes en especial meseros de las piscinas Primi Eddie Aramis etc Lo único en contra necesitan más limpieza y mantenimiento a las albercas tenían arena de un día a otro vi poco trabajador limpiándolas.

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10

Ian

27 Apr 2025

·

Stayed 4 nights

Wonderful resort, good food, helpful and friendly staff, excellent pool facilities and family friendly entertainment. Only down side was the rough water at the beach.

6

sandra

7 Jan 2024

·

Stayed 4 nights

We stayed for 4 days a group of six. The private beach was fun and beautiful except all of four days we couldn’t find beach chairs available or a place to sit. Same thing with the pools around the property. The resort included 4 pools but again we couldn’t find lounge chairs or place to enjoy a tan or the pools. We inquired about getting extra chairs and the manager said they didn’t have any more. Also, couple of times they run out of beach towels !!!!

10

Ricardo

3 Jun 2024

·

Stayed 2 nights

Excelente hotel , muchas albercas y la bahía del Hotel es preciosa. El personal es sin lugar a dudas amable y atento .

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4

Marcelia

9 May 2024

·

Stayed 4 nights

La comida es bastante mala. Además de que no hay suficiente aire acondicionado en el restaurante principal. Las personas que preparaban la comida no dejaban de sudar por estar en el fuego de la cocina y sin aire acondicionado. Las filas eran inmensas para pedir comida porque muy pocas cosas son self service y en algunas ocasiones tenían poco personal o poco espacio para cocinar. El hotel se ve viejo y en varios lugares se ve que no tienen mantenimiento. Por ejemplo en nuestro cuarto el techo tenía humedad. El servicio de concierge o recepción bastante malo un chico en particular parecía que era nuevo o simplemente no tenía la habilidad de atención. Tuve que pedir en dos ocasiones me cambiaran las almohadas. Tienes que dar tu número de habitación para que te den toallas y te anotan en una libreta, nos hemos hospedado en otros Dreams y está es la primera vez que lo vemos. Pareciera que tiene. Muchos procesos que entorpecen la experiencia. No me volvería a quedar en Dreams de Huatulco. Mejor quédense en Barceló a mi gusto está mejor e incluso más barato.

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8

rosana

25 Jul 2023

·

Stayed 3 nights

This hotel has beautiful grounds with 3 infinity pools. What I enjoyed the most was the adult inky pool area. My least favorite area was the food. The meat was tough and not enough dining options.

8

Eduardo

27 Apr 2023

·

Stayed 6 nights

En general todo estuvo muy bien, pero tienen unos detalles a mejorar. No hay suficientes palapas con camastros y en la alberca no hay suficientes sombrillas y las que tienen a veces hay que cerrarlas porque no están bien puestas y se vuelan con el viento, dejando al huésped sin la oportunidad de cubrirse del sol. Algunas reglas como el que los hombres no puedan ingresar a ningún restaurante con playeras sin mangas, pero las mujeres sí, me parecen ridículas, especialmente cuando la gente está de vacaciones. Fuera de esto, el servicio fue muy buena, la comida decente sin sobresalir y se pasa un buen rato de relajación.

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6

Brianda

7 Apr 2024

·

Stayed 4 nights

Las filas en los restaurantes son largas y sin motivo puesto que hay mesas disponibles. La preparación de los alimentos en la mayoría muy lenta. No hay aire acondicionado en la mayor parte de la propiedad, que con temperatura de 35 grados es indispensable. La app del hotel no funciona y tienen un notable problema de comunicación en todas las áreas del hotel. La mayoría del Staff es muy amable, destaco a Eligio, mesero en el área de la alberca.

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10

Janis

30 Apr 2023

·

Stayed 7 nights

Our 3rd time staying here ! All services are GREAT. Best spa ever!! Food, drinks & entertainment the Best ! We’ll be back next year

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Cleanliness

Housekeeping is frequently praised and many rooms feel clean, but several reviews note dirty or worn common areas, occasional pool or restroom cleanliness issues, and some stained or tired linens; overall cleanliness is mixed.

Related guest reviews

8

Erandy

18 Jun 2025

·

Stayed 2 nights

The property is nice and the staff very friendly. The rooms were clean and comfortable. Over all very positive experience, the food was in my opinion okay.

2

ABDIAS ABISAID

10 Jun 2025

·

Stayed 2 nights

The food was sold to us on the 6th. They told us it was lobsters, and I had to pay $4,070 for 4 people. I complained because we only received small langoustines, and I paid for 4. I only received 2. The pool was very dirty, and only 2 restaurants were open. We had to wait in line to have lunch. There was very little staff and very poor service. We traveled as 17 people to your hotel, and it was not what we expected.

8

Cheryl

18 Nov 2025

·

Stayed 7 nights

Breakfast at buffet was pretty much the same everyday but food was good. Room cleaning was great. I guess it may be a symptom of the time of year but the restaurants rotated being open for dinner and two of them were totally closed.

10

Stephen

18 Nov 2025

·

Stayed 9 nights

Yes room was very clean. Even though we requested special pillows they were not very comfortable but we made due. Staff was very polite and courteous. I was very disappointed that the restaurants didn’t serve more Mexican food. We couldn’t find any menu that contained Mexican options. The beach was beautiful and once again staff was great.

6

Tony

29 Apr 2025

·

Stayed 5 nights

The staff here are very friendly and welcoming, which made our stay pleasant. While the facility is definitely older and showing its age in many areas, the rooms were clean and well-maintained. The food options were a bit limited compared to other hotels we’ve stayed at in different parts of Mexico, but overall, it was a decent experience.

10

Reaghan

2 Feb 2025

·

Stayed 8 nights

Had an amazing time at this resort. The staff was so friendly and the place was very clean.

6

Venancio

26 Jul 2025

·

Stayed 6 nights

Most of the areas were very dirty and old. The silverware was always with rest of past meals, even lipstick and stains. Roof in the aisles in very bad conditions I was always afraid of getting hit in my head by a piece of roof. Dishes and kitchen areas very dirty and grassy.

10

juan

3 Mar 2024

·

Stayed 4 nights

Nice and comfortable Hotel good food friendly staff in all areas

8

LEOPOLDO

16 May 2025

·

Stayed 4 nights

Muy sucios los baños áreas comunes

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6

Andrea

18 Nov 2024

·

Stayed 7 nights

La atención que tuvimos fue muy buena, todos muy atentos. Sin embargo el servicio de room service deja mucho que desear, entramos al spa y consideramos que hace falta mas higiene ya que no cambian las toallas que se usan en camastros y en el hidromasaje por cada usuario. Tambien tuvimos que hacer uso del servicio de doctor del hotel y es excesivamente caro; en una noche nos dieron sabanas con gotas de sangre. Pudimos disfrutar de todo el viaje pero si deja que desear en algunos aspectos.

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Rooms

Rooms offer pleasant views and workable Wi-Fi, but decor and furnishings are dated; guests mention uncomfortable beds or pillows, event noise, humidity or odors, and intermittent or noisy A/C.

Related guest reviews

6

Norma

19 Mar 2024

·

Stayed 6 nights

Hotel needs to be updated! Walls need painting tiles throughout hotel cracked.

6

Jaime

19 Sept 2025

·

Stayed 3 nights

The view is amazing but the rooms are dated. The staff at check in was focused on selling you rather than taking care of our needs and at times lacked social awareness. The staff was also not fully informed. Numerous times we got conflicting information on our questions. This property has amazing potential but needs help. Management needs to do a better job running the resort.

8

Sandra

15 Jul 2024

·

Stayed 4 nights

Good, but the building needs more maintenance. Some ants in the room.

6

Ana Laura

1 Aug 2023

·

Stayed 4 nights

Durante las 4 noches que estuvimos no hubo aire acondicionado y hacia un calor horrible en la habitación, a mi niño le dio temperatura en la tercera noche y el hotel de 500 habitaciones no tenia ni lo basico de un kit de emergencias yo solo pedia un termómetro y me dijeron que no tenian, tuve que pedir uno a una farmacia fuera del hotel. Fuera de ahi amo a los empleados son muy amables.

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10

Ronald

24 Mar 2024

·

Stayed 8 nights

This resort is the best all inclusive I have ever been too. The only issue was if you like to watch a movie there is very little English TV, so if you plan on watching movies take a laptop. Also the WIFI is excellent throughout the resort.

6

Roxanne

18 Dec 2022

·

Stayed 19,343 nights

The good…..nice pools and many of them, beach is beautiful, views are wonderful. The bad….the noise level was so bad. We have stayed in many resorts and never experienced this bad of noise. Don’t bother with the upgrade to preferred as you will hear the bands in the lobby. Weddings held in the main concourse area -was like we were in the weddings. Some staff don’t seem very happy at all, but I guess that is everywhere. The ok…..The food was mediocre. I am not a fussy eater at all but got sick one day, but there’s lots of options. Drinks were ok. Hotel is run down. They really need to put some money into it. Entertainment was ok. All things considered we would not stay at this resort again.

6

Ernesto

29 May 2024

·

Stayed 2 nights

Hotel muy viejo y con poco mantenimiento, la cerradura de la puerta batallaba para cerrar, la chapa de la puerta corrediza no servía (y estábamos a nivel de la alberca, cualquiera podía entrar), el grifo se no enfriaba, la puerta del baño se atoraba, daba la impresión de estar muy sucio pero en realidad eran las condiciones de todo lo que daba esa sensación, el ruido de afuera era muchísimo y se pasaba el ruido del otro cuarto, se podía distinguir cualquier conversación a volumen normal. Por otro lado, la atención del personal era impecable, cualquier cosa te atendían al momento y de buena forma, como en pocos lugares. La comida estaba riquísima en todos los restaurantes, y las albercas muy agradables, sin tanta gente y muy bonitas las vistas, ideales para descansar. En conclusión, solo le falta mantenimiento y sería un hotel muy recomendable.

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8

Yanet

29 Mar 2025

·

Stayed 4 nights

Playas hermosas ,la comida no está mal pero no excelente lo que menos me gusto fue la habitación camas incómodas las cobijas muy usadas así como también las toallas y el baño en malas condiciones no volvería a reservar.

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10

Cindy

31 Mar 2023

·

Stayed 1 night

Beautiful property. Rooms could use an update and bathrooms need a definite update

4

MARUZA

30 Jun 2023

·

Stayed 3 nights

Nos fuimos decepcionados. El colchón se hundía, el aire acondicionado súper ruidoso. En El restaurante italiano, dejaban entrar a quien querían aún sin respetar el código de vestimenta, nos hicieron esperar más de 50 minutos, parados afuera y adentro tenían muchas mesas vacías. La comida no fue buena. No nos dejaron llevar alimentos a la playa, porque según está prohibido, y hubo personas con platos de paella. En fin

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Service

Staff are widely described as friendly, attentive and helpful. Multiple reviews also cite inconsistent information, slow service, pushy timeshare or membership pitches, and occasional billing or check-in issues.

Related guest reviews

10

Harold Robert

18 Dec 2023

·

Stayed 9 nights

A very beautiful setting with exceptional, helpful and responsive staff.

6

Jaime

19 Sept 2025

·

Stayed 3 nights

The view is amazing but the rooms are dated. The staff at check in was focused on selling you rather than taking care of our needs and at times lacked social awareness. The staff was also not fully informed. Numerous times we got conflicting information on our questions. This property has amazing potential but needs help. Management needs to do a better job running the resort.

8

Valentina

15 Jul 2025

·

Stayed 8 nights

Very nice property, with great beach access and view. The food was good for being all inclusive. My only complaint which is a big deal, is front desk is very unorganized with billing. They double charged us for services and it was very difficult to dispute.

6

Norma

20 Jun 2025

·

Stayed 4 nights

The pool security is very rude and disrespectful to us

6

Edgar

15 Oct 2024

·

Stayed 4 nights

Los meseros tienen mucha preferencia hacia los extranjeros, y a uno como mexicano casi no le hacen caso.

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10

SABINE

14 Mar 2023

·

Stayed 9 nights

kindest and most enjoyable staff ever!!! Best service we have ever received at an all inclusive!

2

Pedro

28 Aug 2025

·

Stayed 3 nights

Too expensive and they always try to maje additional charges even if you pay “ ALL INCLUSIVE “

10

Donald

14 Apr 2024

·

Stayed 7 nights

From the terrific food to the smiling happy staff ready to help you with whatever you need , this place is a first class resort. They are constantly going out of their way to make things interesting and fun and welcoming. We can’t wait to return!

8

Francisco

23 Sept 2025

·

Stayed 3 nights

This place has so much potential and could use a great location manager to make things better. The location and its proximity to the beach are amazing. The warm water and clear water are perfect. There is a lack of attention to the staff and their customer service. The fact that they could not make an old fashion cocktail speaks volumes. You ask the same question to different staff members and get a different answer every time. There were a few exceptions who provided great service. Genaro and Cristina were fantastic in the preferred lounge. Alberto from the preferred beach was also fantastic. Basic training on customer service and training the bar staff how to prepare some drinks would be helpful

8

Alex

20 Apr 2023

·

Stayed 3 nights

Staff is very friendly. Visit Lucio (El maestro tequilero) for mezcal tasting! Unfortunately, staff is very eager for you to engage on their hotel promotions taking up to three hours of your time.

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Location

Scenic beachfront in a beautiful bay with easy access to the ocean; several guests felt safe and found town or el centro convenient to reach.

Related guest reviews

10

Crystal

4 Apr 2025

·

Stayed 5 nights

Felt safe at property, close to el centro.

10

Marlenne

21 Mar 2024

·

Stayed 4 nights

Great family stay, beach is beautiful! Dinning was good, service from staff is the best, Hotel yes needs updated here and there ..

8

Alfredo

22 Jul 2025

·

Stayed 4 nights

Great location, friendly staff. Older building but a lot of character.

10

Oliver

22 Jan 2025

·

Stayed 9 nights

Dining choices were plentiful on the resort .. town was close too . Beautiful property and the ocean was clean and beautiful.

8

LLOYD

14 Dec 2022

·

Stayed 19,339 nights

Best view and access to the ocean

8

Alan Eugenio

27 Mar 2023

·

Stayed 4 nights

La playa es espectacular. El mantenimiento en general del hotel es malo y la comida tampoco es muy buena

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10

Marion

12 Dec 2022

·

Stayed 19,333 nights

Gran lugar con muchos espacios por lo que no se percibe mucha gente. Muchas familias con hijos menores y grupos de amigos de mayores. Servicio espectacular - todos siempre con una sonrisa y atención inmediata. Bella playa. Gran lugar para descansar.

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10

Andrea

5 Apr 2025

·

Stayed 7 nights

This is a hidden gem, between mountains & the Pacific Ocean! Services were impeccable!! Plenty of food & variety!

6

grace

30 Nov 2025

·

Stayed 7 nights

Location is fabulous, I was disappointed that they don't have better Oaxaca food in the restaurants. DO NOT eat at El Patio restaurant, they have a mosquito infestation. The cleaning staff are fabulous, but the beds sunk in too much, due to over use. Overall a lovely stay.

8

Francisco

23 Sept 2025

·

Stayed 3 nights

This place has so much potential and could use a great location manager to make things better. The location and its proximity to the beach are amazing. The warm water and clear water are perfect. There is a lack of attention to the staff and their customer service. The fact that they could not make an old fashion cocktail speaks volumes. You ask the same question to different staff members and get a different answer every time. There were a few exceptions who provided great service. Genaro and Cristina were fantastic in the preferred lounge. Alberto from the preferred beach was also fantastic. Basic training on customer service and training the bar staff how to prepare some drinks would be helpful

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AI-generated summary based on recent guest reviews

Dining

Dining quality is mixed: some enjoy themed nights and a few a la carte venues, but many report limited variety, restaurant closures with long waits, inconsistent or mediocre food, and basic or watered-down drinks.

Related guest reviews

8

Carlos Ernesto

21 Dec 2024

·

Stayed 3 nights

Good hotel in a beautiful bay. The staff are very welcoming. The restaurants and gym seemed somewhat small considering the number of rooms in the hotel. I personally did not like the artificial juices used for lemonades and cocktails - they felt artificial. Good experience overall though!

8

Eridani

1 Jan 2025

·

Stayed 4 nights

El hotel es bueno, las instalaciones también y el servicio, pasamos unos días muy agradables. Solamente las bebidas no fueron de nuestro agrado porque utilizan puros jarabes y concentrados de mala calidad y sustitutos de bebidas originales. Pero en general muy bien!

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8

Cheryl

18 Nov 2025

·

Stayed 7 nights

Breakfast at buffet was pretty much the same everyday but food was good. Room cleaning was great. I guess it may be a symptom of the time of year but the restaurants rotated being open for dinner and two of them were totally closed.

10

Roberto Pérez Rios

3 Nov 2025

·

Stayed 3 nights

Excelente estado las instalaciones, calidad en los alimentos, muy buena cocina en todos sus restaurantes, el trato del personal es inmejorable, les importa mucho el turismo, su trato es maravilloso, buenos shows, la playa es increíble. Muy recomendable.

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8

Magdalena

7 Feb 2025

·

Stayed 6 nights

Nice resort to relax or have fun, i love the beach and swimming pools. Restaurants for dining need to improve, food is not that good considering that are specialty dining. Buffet was better.

10

Ma del Rocío

18 Aug 2025

·

Stayed 4 nights

Todo muy bien, mi sugerencia sería cambiar el bufet tanto de desayuno como de comida ya que todos los días es lo mismo que tuvieran más variedad

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6

Marcos

7 May 2023

·

Stayed 5 nights

The hotel don’t have enough variety of food and they close 2 restaurants of 3 not many options to choose where to go to eat.

4

Maria

17 Jun 2024

·

Stayed 5 nights

The food was absolutely terrible!! I have been to many resorts and this one has been the worst food I’ve ever had!!

8

Edith

31 Jul 2025

·

Stayed 7 nights

The food is not all that great!! ;( sorry for the hard reality!! Especially that Italian restaurant needs a lot of help !!

8

Jose

19 Aug 2023

·

Stayed 2 nights

Great hotel and accommodations. Felt welcomed and service was great. Food is average and so are drinks but that’s expected with all inclusive.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $309	2 $163	3 $268	4 $268	5 $300	6 $349	7 $332
8 $321	9 $321	10 $313	11 $313	12 $291	13 $344	14 $415
15 $355	16 $291	17 $308	18 $305	19 $302	20 $338	21 $437
22 $340	23 $340	24 $340	25 $340	26 $384	27 $388	28 $365
29 $291	30 $281

Dreams Huatulco Resort & Spa

Prices for Dreams Huatulco Resort & Spa

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed, Hot Tub (Preferred Club)

Deluxe Room, 1 Queen Bed (Tropical View)

Deluxe Room, 1 King Bed (Tropical View)

Deluxe Room, 1 King Bed, Oceanfront (Preferred Club)

Deluxe Room, 2 Double Beds (Tropical View)

Deluxe Room, 2 Double Beds, Hot Tub (Tropical View)

Deluxe Room, 1 King Bed, Partial Ocean View

Deluxe Room, 2 Double Beds, Oceanfront (Preferred Club)

Junior Suite, 2 Double Beds, Hot Tub (Preferred Club)

Deluxe Room, 1 King Bed, Hot Tub (Tropical View)

Deluxe Room, 2 Double Beds, Partial Sea View

Guest reviews of Dreams Huatulco Resort & Spa

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Dreams Huatulco Resort & Spa

Considering this hotel for your Santa María Huatulco trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26 $543	27 $263	28 $273	29 $263	30 $305	31 $315