Name: Hampton Inn & Suites Moreno Valley
Address: 12611 Memorial Way, Moreno Valley, California, United States of America, Moreno Valley, California, US
Price range: US$120–US$450 per night
Rating: 8.8

What guests think

At Hampton Inn & Suites Moreno Valley, travelers consistently praise the friendly, accommodating staff, clean and comfortable rooms, and a convenient location near shopping, restaurants, and the freeway, with many also enjoying the complimentary breakfast.

Some guests report housekeeping misses, worn or faulty fixtures, slow hot water and low pressure, plus pool concerns like limited seating, outsiders accessing, late-night noise, and dim lighting near the rear pool and parking. Many find rooms spacious, though a few mention lumpy beds, flat pillows, noisy A/C, occasional corridor or neighbor noise, and unappealing views. Overall, expect a practical stay with occasional maintenance and noise trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities feedback is mixed: the pool area draws complaints about limited seating, outsiders entering, and late-night noise, while parking ranges from easy and safe to crowded with dim lighting in the rear lot.

Related guest reviews

8

Robert

4 Jul 2025

·

Stayed 2 nights

I just think for the price per night + location, the amenities would be better. The pool area is poorly managed as random people from outside can come in if they don’t have a “key.” There’s hardly any seating or lounging areas in the pool area as well.

8

Jacob M.

11 Mar 2024

·

Stayed 1 night

As usual, Hampton Inn provides a delightful breakfast with lots of choices. Only small issues I had were parking (which was fine, but more crowded than I expected - shared property with another facility?) and lack of a clock in the room. I also want to recognize and thank the efficient and friendly desk staff.

10

Timon

15 Jan 2023

·

Stayed 1 night

The bed mattress could be better. Room and hotel was clean. Staff was friendly. Treadmills in the fitness room need to be balanced so they don’t shake. TVs on the treadmills don’t work well when treadmill in motion. AC unit in room is noisy. Overall still happy with the stay.

10

Lindsay

13 Mar 2023

·

Stayed 2 nights

Parking was easy and it felt safe enough to let the kids play and wander alone.

10

Ranjit

11 Mar 2023

·

Stayed 1 night

It’s clean with free parking

10

Luis

13 Oct 2024

·

Stayed 2 nights

Friendly staff and very clean rooms, remodeling going on right now but it wasn't an issue

8

Bobby

22 Oct 2023

·

Stayed 1 night

Felt unsafe lighting in parking lot and toilet kept running.pool at rear of hotel in darkness

8

Natalya

26 Jul 2023

·

Stayed 3 nights

The staff was extremely friendly and professional, as well as helpful. But the hotel surrounding wasn’t clean. A lot of trash bags laying next to trash cans on premises, cockroaches running everywhere. The rooms were overall clean, but still not clean like other Hampton suits hotels we have been. The pool hours stated to be open until 10 pm, but it was open way beyond 11 pm, and partying all the time, which made sleeping at night a problem.

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Cleanliness

Most guests describe the hotel and rooms as clean, but there are recurring reports of missed bathroom cleaning, dirty carpets, broken toiletry dispensers, and occasional pests or trash issues around the premises.

Related guest reviews

10

Maria

18 May 2025

·

Stayed 2 nights

The hotel is very clean inside and out. The whole staff was very friendly and professional. Breakfast was delicious. The hotel is located within walking distance of shopping mall/town center and many restaurants. I would definitely stay here again.

10

Brenda

27 Dec 2025

·

Stayed 3 nights

Clean rooms and friendly staff

10

Kathy

3 Mar 2025

·

Stayed 3 nights

We travelled for a family event. The hotel staff (all) from check-in, check -out, kitchen team, housekeeping and all front desk personnel were so friendly and very accommodating. The hotel and room were spotless!

10

Anna M

30 Aug 2025

·

Stayed 2 nights

Staff was great and friendly. Very nice accommodations and clean.

4

Kimberly

30 Oct 2024

·

Stayed 1 night

The carpet was extremely gross and the shower head barely let any water out, the shampoo and conditioner bottles were broken and I could not get any product out of them.

10

jade

4 Jun 2025

·

Stayed 1 night

nice quiet and clean

8

Natalya

26 Jul 2023

·

Stayed 3 nights

The staff was extremely friendly and professional, as well as helpful. But the hotel surrounding wasn’t clean. A lot of trash bags laying next to trash cans on premises, cockroaches running everywhere. The rooms were overall clean, but still not clean like other Hampton suits hotels we have been. The pool hours stated to be open until 10 pm, but it was open way beyond 11 pm, and partying all the time, which made sleeping at night a problem.

6

Stephen

24 Dec 2025

·

Stayed 1 night

Daniela was amazing and very helpful. The sink upon entry was disgusting. I don't even know what that goo in it was. The homeless person with the shopping cart was a surprise.

6

Sarah

16 Feb 2023

·

Stayed 1 night

There was blood on the ceiling, bathroom counter was not wiped down and side bed table was not wiped down also. I think they should wrap the tv remote as it was dirty and didn’t want to touch it

10

Barbara

7 Sept 2025

·

Stayed 1 night

The room was clean, spacious and quiet. Hotel staff was friendly and ver professional. This was my first time staying and will definitely return.

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Rooms

Guests often find rooms spacious and comfortable, with quiet stays for many; however, some cite lumpy beds, flat pillows, noisy A/C, weak water pressure, slow hot water, and occasional noise from hallways or neighbors, plus some unappealing views.

Related guest reviews

10

Tina

29 Aug 2025

·

Stayed 1 night

Room was clean, updated and spacious. Would definitely stay again. Shopping and dining in walking distance.

8

dennis

24 Oct 2024

·

Stayed 4 nights

Worst pillows ever

4

Brian

23 Dec 2024

·

Stayed 2 nights

the view from the room i had was of a tree and the back of another building and part of a parking lot and when i asked about getting another room i was told no other rooms were available but the parking lot of the hotel was not full,i was told the following day that the rooms were cleaned every other day,and the shower made a loud whining sound for the first few minutes, i expected better from a Hilton Hotel ,I WILL NOT STAY AT YOUR HOTELS AGAIN

10

Timon

15 Jan 2023

·

Stayed 1 night

The bed mattress could be better. Room and hotel was clean. Staff was friendly. Treadmills in the fitness room need to be balanced so they don’t shake. TVs on the treadmills don’t work well when treadmill in motion. AC unit in room is noisy. Overall still happy with the stay.

8

Sherry

4 Dec 2025

·

Stayed 3 nights

I enjoyed my stay except my bed was a little lumpy. Other than that, everything was great. My recommendation would be to have a better variety for breakfast.

6

Isaiah

30 Jun 2025

·

Stayed 4 nights

The staff and property were nice enough. However, our room had something in the A/C that caused my sinuses to react badly. The hot water took several minutes, and the water pressure was low in our room. There happened to be several large parties for softball and/or baseball tournaments, and family reunions. We opted to change hotels due to the above, instead of moving to another room.

10

Adrian

6 Oct 2025

·

Stayed 1 night

Very relaxing room, but i didnt get to have breakfast.

8

Luke

22 Sept 2024

·

Stayed 2 nights

Decent, room size not small, my room was close to a hallway air

6

rebecca

4 Apr 2023

·

Stayed 1 night

The room was very nice and roomy. The staff, both checkin and out were nice. Only negative was there was apparently someone on their honeymoon next door, (wink) and they were very eager to consumate their marriage, quite loudly.

10

Barbara

7 Sept 2025

·

Stayed 1 night

The room was clean, spacious and quiet. Hotel staff was friendly and ver professional. This was my first time staying and will definitely return.

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Service

Service is widely praised as friendly, welcoming, and accommodating, with multiple mentions of standout front-desk and breakfast staff and efficient check-in. A few report inflexible cancellation or occasional lapses, but responsiveness is generally good.

Related guest reviews

10

Hector

7 Sept 2025

·

Stayed 1 night

Very good staff very respectful

10

Julia

8 Nov 2025

·

Stayed 2 nights

The staff was very welcoming.

10

Carly

3 Apr 2023

·

Stayed 2 nights

All the staff was so kind and inviting

10

Elizabeth

30 Aug 2025

·

Stayed 1 night

This has been one of the best hotels i have stayed at. Employees are amazing.

10

Tracy

20 Dec 2025

·

Stayed 2 nights

Eugene at the front desk and Nedra in the breakfast area were absolutely delightful. Nedra stopped and talked with everyone making us feel absolutely welcome. Thank you for the great couple of days.

10

Amy

3 Sept 2025

·

Stayed 1 night

Nice breakfast options, friendly and helpful staff!

10

Tisha

13 Jul 2024

·

Stayed 2 nights

Great hotel with exceptional staff.

10

Randy

2 Jul 2023

·

Stayed 1 night

Easy fast check in. Front desk staff very friendly and helpful.

10

edgar

11 Dec 2024

·

Stayed 1 night

Great services

2

Paul

5 Dec 2025

·

Stayed 1 night

I had to cancel because of a medical emergency and I called and they couldn’t do anything about it.

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Location

Location is convenient to a mall, restaurants, and the freeway, with many finding it walkable and suitable for UCR visits. A few note lighting or area concerns, but several felt safe.

Related guest reviews

8

Zafer

20 Feb 2023

·

Stayed 2 nights

Close to a lot of amenities

10

Tina

29 Aug 2025

·

Stayed 1 night

Room was clean, updated and spacious. Would definitely stay again. Shopping and dining in walking distance.

10

Maria

13 Jan 2025

·

Stayed 1 night

The location was nice because there were a lot of stores and restaurants.

10

Tina

2 Feb 2025

·

Stayed 2 nights

Traveled alone, felt safe! Location was perfect!! Definitely will stay again if in this area!!

10

Dale

30 Jul 2025

·

Stayed 1 night

Bed very comfortable Lots of restaurants close safe walking distance

6

Stephen

24 Dec 2025

·

Stayed 1 night

Daniela was amazing and very helpful. The sink upon entry was disgusting. I don't even know what that goo in it was. The homeless person with the shopping cart was a surprise.

8

Reyna

2 Aug 2023

·

Stayed 1 night

Great location for UCR orientation.

10

Angela

11 Jun 2025

·

Stayed 1 night

Stay was fantastic, addressed my issues promptly and efficiently. Location was great.

10

Felicia

20 May 2023

·

Stayed 1 night

Great location

10

Lisa

3 Mar 2024

·

Stayed 1 night

Nice place to stay!! Good location!! Next to freeway and shopping center

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Dining

Breakfast is frequently praised for being tasty and well managed, with friendly staff and a good selection; some guests would like more variety or found certain items not fresh.

Related guest reviews

10

Fernando

19 Jul 2024

·

Stayed 2 nights

The service provided in-person was excellent. The lady in charge of the breakfast was impressive with her cordial attitude and superior customer service. She took the time to instruct me how to make waffles with the available cooker, she went to the kitchen to find food items for me and my wife…all when we arrive 10 minutes before closure. The front desk person was also outstanding, attended to our special requests efficiently and with great attitude as well. Bravo!

10

Philip

1 Dec 2025

·

Stayed 3 nights

Friendly staff and great breakfast selection

8

Sherry

4 Dec 2025

·

Stayed 3 nights

I enjoyed my stay except my bed was a little lumpy. Other than that, everything was great. My recommendation would be to have a better variety for breakfast.

8

Mark

11 Nov 2025

·

Stayed 1 night

All of the above and breakfast to add that continued to be freshly cooked.

10

Iveth

29 Jan 2023

·

Stayed 1 night

The free breakfast was a nice touch ..Woke up to the smell of bacon which is always a good thing.

6

Elizabeth

3 Dec 2022

·

Stayed 19,327 nights

Near plenty of restaurants...across street from mall...close to freeway. Breakfast was nothing exciting...basic eggs and potatos one day..the next was eggs and maybe grits not sure what that was. Basic juices and coffee...toast. dont plan on a great breakfast. Must be dog friendly because my room had fleas and they are vicious..woke up to giant welts. Not bed bugs because i saw the actual fleas walking on night stand before bed. No wouldnt stay here again just for that.

10

Amy

3 Sept 2025

·

Stayed 1 night

Nice breakfast options, friendly and helpful staff!

10

Elizabeth

19 Dec 2025

·

Stayed 2 nights

Great breakfast for it being included in stay. It is always clean and staff is always welcoming

10

Jeneva

17 Jun 2023

·

Stayed 2 nights

Clean, excellent service, good breakfast!

10

Mari L

13 Dec 2025

·

Stayed 1 night

The staff was great and accommodating. The bed was very comfortable and the room was clean..was surprised they didn't have a free bottled water for each of us...other hotels offer that. Also, the breakfast was not bad, however the muffins were not fresh...

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Month	Average price
January	US$139
February	US$150
March	US$162
April	US$143
May	US$137
June	US$151
July	US$146
August	US$138
September	US$136
October	US$149
November	US$132
December	US$133

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $171	17 $171	18 $247	19 $270
20 $167	21 $161	22 $147	23 $132	24 $132	25 $140	26 $140
27 $120	28 $124	29 $132	30 $132

Su	Mo	Tu	We	Th	Fr	Sa
				1 $132	2 $140	3 $149
4 $120	5 $124	6 $129	7 $138	8 $133	9 $142	10 $142
11 $120	12 $133	13 $133	14 $123	15 $133	16	17 $318
18 $180	19 $133	20 $200	21 $206	22 $148	23 $147	24 $147
25 $137	26 $137	27 $138	28 $137	29 $170	30 $432	31 $450

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible

Room, 2 Queen Beds, Refrigerator & Microwave

Studio, 1 King Bed, Accessible

Room, 1 King Bed, Refrigerator & Microwave

Studio Suite, 1 King Bed with Sofa Bed

Studio, One King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 2 Queen Beds, Accessible

Suite, 1 King Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hampton Inn & Suites Moreno Valley

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Prices for upcoming dates