Is parking available at the property?

Parking is available on-site and is complimentary for guests. Limited parking is provided, and no reservation is required.

Is breakfast offered, and what are the details?

Breakfast is available, and it includes options for up to 2 adults sharing a guestroom. Additional guests may incur breakfast fees. The serving hours are not specified.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 11:00 PM, and check-out is at 10:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms. Specific details about elevators and pool access features are not provided.

What is the location of the property in relation to key attractions?

The hotel is located within a national park, approximately a 10-minute walk from Arcadia and Gatlinburg Space Needle. It is 0.4 miles from Gatlinburg SkyPark and 0.8 miles from Ripley's Aquarium of the Smokies. Public transport availability is not mentioned.

Does the property have a swimming pool?

Yes, the property features both indoor and outdoor swimming pools. The pool access is available from 9:00 AM to 10:00 PM. Seasonal availability details are not specified.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Holiday Inn Club Vacations Smoky Mountain Resort

Average nightly price at Holiday Inn Club Vacations Smoky Mountain Resort by month, last 12 months (USD)
Month	Average price
January	US$176
February	US$207
March	US$254
April	US$626
May	US$223
June	US$267
July	US$357
August	US$265
September	US$228
October	US$413
November	US$367
December	US$323

What guests think

Across recent reviews of Holiday Inn Club Vacations Smoky Mountain Resort, guests highlight spacious, clean villas and suites with kitchens, friendly and accommodating staff, and a walkable location near Gatlinburg attractions, plus popular amenities like hot tubs, pools, and fireplaces.

Several notes mention the indoor pool running cold and occasional cleanliness issues in water areas, as well as slow or limited elevators tied to ongoing construction and some early landscaping noise. Service is widely described as friendly and responsive, though recurring timeshare sales approaches at key pickup or for parking passes are noted, with experiences ranging from polite to pushy. A few guests also reported maintenance problems such as nonworking appliances or hot water and occasional residual smoke smells; it suits travelers seeking space and self-catering, with a few tradeoffs to note.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple guests enjoyed the hot tubs and an indoor water park, but several found the indoor pool uncomfortably cold and noted occasional cleanliness issues. Elevators were slow or limited due to construction.

Related guest reviews

2

Nohemi

23 Jun 2024

·

Stayed 3 nights

The pools are dirty, they don't put enough garbage bags in the rooms. The microwave never worked and no one did anything to fix it. They bother a lot trying to get you to listen to their meeting. 👎 insistent and annoying.

8

Michelle

14 Sept 2025

·

Stayed 4 nights

Elevators are slow and only had one running due to construction.

8

Melissa

22 Feb 2025

·

Stayed 3 nights

Excellent stay! The room was beautiful and the staff was so helpful! After check in they send you to another staff member to get your key who will try to get you to attend a 90 minute session in hopes you will purchase a timeshare. We declined and they understood with no hassle. We were not bombarded with sales attempts and they were so respectful. The indoor water park was a blast and the staff communicates by text if you need anything. Several times I sent a text to the front desk and they responded immediately with whatever we needed, including booking us an extra night! Very satisfied and will come again.

10

Nicholas

8 Mar 2025

·

Stayed 4 nights

Very nice! Lots of options for swimming and relaxing in jacuzzi. It had a gym and the 2 bedrooms was very nice. Rooms were clean and spacious. Washer and dryer came in handy too. Definitely would go back

8

angela

3 Feb 2025

·

Stayed 3 nights

Nice hotel, enjoyed our stay. Indoor pool was cold..

10

Mary

8 Jan 2026

·

Stayed 2 nights

The hot tub was great. Everything was clean

8

Shalisha

2 Nov 2025

·

Stayed 4 nights

Room was clean, but no housekeeping service during our 4 night stay. Bed was comfortable and room was nice and spacious. However the construction and landscaping noise starts early and be prepared for badgering from the timeshare sales staff. Walking distance to downtown and easy parking at hotel. View from the room was very nice. Fireplace is a nice touch.

8

Kelly

31 Jan 2025

·

Stayed 4 nights

Overall it was an excellent stay. Indoor pool was cold. Indoor hot tub was pretty dirty whenever we tried to go down. Other than that, it was a great stay. The rooms are very nice!

6

Michael

18 Jan 2026

·

Stayed 3 nights

room was great and location was perfect but the 2 elevators stayed busy with construction work.

6

Robert

3 Mar 2025

·

Stayed 2 nights

Only thing I didn’t like was the indoor pool and shallow hollow was freezing cold and the kids couldn’t even enjoy the water at all. I figured it would be heated but it wasn’t.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and suites are frequently described as very clean and well maintained. A few reports cite lapses in pool or hot tub cleanliness, occasional smoke odors, or missed items.

Related guest reviews

6

Jason

23 Feb 2026

·

Stayed 2 nights

Room was clean. Staff was was nice. Problems were it was very loud you couid hear everything outside . Was told we had to wash our own towels . The layout is confusing very easy to get lost.

2

Nohemi

23 Jun 2024

·

Stayed 3 nights

The pools are dirty, they don't put enough garbage bags in the rooms. The microwave never worked and no one did anything to fix it. They bother a lot trying to get you to listen to their meeting. 👎 insistent and annoying.

10

Nicholas

8 Mar 2025

·

Stayed 4 nights

Very nice! Lots of options for swimming and relaxing in jacuzzi. It had a gym and the 2 bedrooms was very nice. Rooms were clean and spacious. Washer and dryer came in handy too. Definitely would go back

10

Melissa

17 Jan 2025

·

My family travels a lot and this is by far one of the best hotels we've stayed in. They were so accommodating, Sylver and Brittany downstairs were a huge help. Very clean, close to everything, hot tubs were an awesome bonus. Felt very cozy there. We rented a townhouse for the rest of the week for triple what we paid here, and wish we just stayed here instead!! Definitely will be back for sure !!!

10

Mary

8 Jan 2026

·

Stayed 2 nights

The hot tub was great. Everything was clean

10

Eileen

3 Aug 2023

·

Stayed 1 night

First time staying here. Overall loved the place! Only one concern, our was non-smoking and it smelled like smoke.

8

Shalisha

2 Nov 2025

·

Stayed 4 nights

Room was clean, but no housekeeping service during our 4 night stay. Bed was comfortable and room was nice and spacious. However the construction and landscaping noise starts early and be prepared for badgering from the timeshare sales staff. Walking distance to downtown and easy parking at hotel. View from the room was very nice. Fireplace is a nice touch.

8

Kelly

31 Jan 2025

·

Stayed 4 nights

Overall it was an excellent stay. Indoor pool was cold. Indoor hot tub was pretty dirty whenever we tried to go down. Other than that, it was a great stay. The rooms are very nice!

10

Nicole

1 Jan 2026

·

Stayed 3 nights

The room was clean and laundry was fresh clean.

10

Leisa

2 May 2025

·

Stayed 2 nights

Suite are super clean, well maintained and spacious. Kitchen has everything you could need. We will be back!!!!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Spacious villa style suites with full kitchens, laundry, fireplaces, and whirlpool tubs are praised for comfort, with some nice views. A few guests reported noise or maintenance issues such as nonworking appliances or hot water.

Related guest reviews

6

Jason

23 Feb 2026

·

Stayed 2 nights

Room was clean. Staff was was nice. Problems were it was very loud you couid hear everything outside . Was told we had to wash our own towels . The layout is confusing very easy to get lost.

8

pinkee

3 Jun 2025

·

Stayed 2 nights

We stayed in the Villa it was Very nice only complaint is that the oven didn’t work

2

Nohemi

23 Jun 2024

·

Stayed 3 nights

The pools are dirty, they don't put enough garbage bags in the rooms. The microwave never worked and no one did anything to fix it. They bother a lot trying to get you to listen to their meeting. 👎 insistent and annoying.

10

Nicholas

8 Mar 2025

·

Stayed 4 nights

Very nice! Lots of options for swimming and relaxing in jacuzzi. It had a gym and the 2 bedrooms was very nice. Rooms were clean and spacious. Washer and dryer came in handy too. Definitely would go back

8

Shalisha

2 Nov 2025

·

Stayed 4 nights

Room was clean, but no housekeeping service during our 4 night stay. Bed was comfortable and room was nice and spacious. However the construction and landscaping noise starts early and be prepared for badgering from the timeshare sales staff. Walking distance to downtown and easy parking at hotel. View from the room was very nice. Fireplace is a nice touch.

10

Daisyri

7 Feb 2025

·

Stayed 1 night

The best to stay whole family have kitchen you can cook food so save some money eating outside

2

Juan

22 Jan 2024

·

Stayed 1 night

There was no hot water, we called reception and it took more than 30 minutes to send maintenance which made had to make them aware that it would delay our checkout time that was supposed to be 10am. The shower light does not work, seems the bulb may have been out, the soap dispenser in the shower was also empty.

10

Allison

17 Aug 2025

·

Stayed 2 nights

Very cozy stay for our family of three - the fireplace and whirlpool tub are a great touch - nice amenities and very friendly service

10

Nancy

9 May 2025

·

Stayed 2 nights

Having a Villa with kitchen and laundry was wonderful. The staff was unbelievably accommodating and anxious to help in any way. Wanted to extend our stay and manager Rob went above and beyond what he needed to do to make it happen. Very walkable to town, restaurants and shopping

10

Leisa

2 May 2025

·

Stayed 2 nights

Suite are super clean, well maintained and spacious. Kitchen has everything you could need. We will be back!!!!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, accommodating, and responsive, including helpful maintenance and quick text support. Recurring timeshare sales approaches at key pickup or for parking passes are noted, ranging from respectful to pushy, and there were occasional delays in maintenance.

Related guest reviews

10

David

6 Mar 2025

·

Stayed 3 nights

It was very nice. Staff was friendly and checked on us throughout our stay. Room was more than expected. Will be back soon

2

Nohemi

23 Jun 2024

·

Stayed 3 nights

The pools are dirty, they don't put enough garbage bags in the rooms. The microwave never worked and no one did anything to fix it. They bother a lot trying to get you to listen to their meeting. 👎 insistent and annoying.

8

Melissa

22 Feb 2025

·

Stayed 3 nights

Excellent stay! The room was beautiful and the staff was so helpful! After check in they send you to another staff member to get your key who will try to get you to attend a 90 minute session in hopes you will purchase a timeshare. We declined and they understood with no hassle. We were not bombarded with sales attempts and they were so respectful. The indoor water park was a blast and the staff communicates by text if you need anything. Several times I sent a text to the front desk and they responded immediately with whatever we needed, including booking us an extra night! Very satisfied and will come again.

10

Melissa

17 Jan 2025

·

My family travels a lot and this is by far one of the best hotels we've stayed in. They were so accommodating, Sylver and Brittany downstairs were a huge help. Very clean, close to everything, hot tubs were an awesome bonus. Felt very cozy there. We rented a townhouse for the rest of the week for triple what we paid here, and wish we just stayed here instead!! Definitely will be back for sure !!!

8

Shalisha

2 Nov 2025

·

Stayed 4 nights

Room was clean, but no housekeeping service during our 4 night stay. Bed was comfortable and room was nice and spacious. However the construction and landscaping noise starts early and be prepared for badgering from the timeshare sales staff. Walking distance to downtown and easy parking at hotel. View from the room was very nice. Fireplace is a nice touch.

6

Tim

5 Apr 2025

·

Stayed 2 nights

Property and location are very nice, only issue is even if booking online they make you have to talk with timeshare sales team to get a parking pass. We had a short stay in town and wanted no part of any timeshare.

2

Juan

22 Jan 2024

·

Stayed 1 night

There was no hot water, we called reception and it took more than 30 minutes to send maintenance which made had to make them aware that it would delay our checkout time that was supposed to be 10am. The shower light does not work, seems the bulb may have been out, the soap dispenser in the shower was also empty.

10

Allison

17 Aug 2025

·

Stayed 2 nights

Very cozy stay for our family of three - the fireplace and whirlpool tub are a great touch - nice amenities and very friendly service

10

James

11 Aug 2023

·

Stayed 6 nights

Our stay was pleasant. We had an issue with our vehicles door. The maintenance man took the time to help us out. I think his name was Brian. Whenever we needed anything Dawn went above and beyond

10

Nancy

9 May 2025

·

Stayed 2 nights

Having a Villa with kitchen and laundry was wonderful. The staff was unbelievably accommodating and anxious to help in any way. Wanted to extend our stay and manager Rob went above and beyond what he needed to do to make it happen. Very walkable to town, restaurants and shopping

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Guests consistently mention an easy walk to downtown Gatlinburg, the strip, restaurants, and shopping.

Related guest reviews

10

Melissa

17 Jan 2025

·

My family travels a lot and this is by far one of the best hotels we've stayed in. They were so accommodating, Sylver and Brittany downstairs were a huge help. Very clean, close to everything, hot tubs were an awesome bonus. Felt very cozy there. We rented a townhouse for the rest of the week for triple what we paid here, and wish we just stayed here instead!! Definitely will be back for sure !!!

10

Chalis

3 Apr 2024

·

Stayed 3 nights

Walking distance to the strip

8

Shalisha

2 Nov 2025

·

Stayed 4 nights

Room was clean, but no housekeeping service during our 4 night stay. Bed was comfortable and room was nice and spacious. However the construction and landscaping noise starts early and be prepared for badgering from the timeshare sales staff. Walking distance to downtown and easy parking at hotel. View from the room was very nice. Fireplace is a nice touch.

6

Tim

5 Apr 2025

·

Stayed 2 nights

Property and location are very nice, only issue is even if booking online they make you have to talk with timeshare sales team to get a parking pass. We had a short stay in town and wanted no part of any timeshare.

6

Michael

18 Jan 2026

·

Stayed 3 nights

room was great and location was perfect but the 2 elevators stayed busy with construction work.

10

Nancy

9 May 2025

·

Stayed 2 nights

Having a Villa with kitchen and laundry was wonderful. The staff was unbelievably accommodating and anxious to help in any way. Wanted to extend our stay and manager Rob went above and beyond what he needed to do to make it happen. Very walkable to town, restaurants and shopping

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

In room kitchens are praised for convenience and family meals. Not enough information on on site dining or breakfast.

Related guest reviews

8

pinkee

3 Jun 2025

·

Stayed 2 nights

We stayed in the Villa it was Very nice only complaint is that the oven didn’t work

2

Nohemi

23 Jun 2024

·

Stayed 3 nights

The pools are dirty, they don't put enough garbage bags in the rooms. The microwave never worked and no one did anything to fix it. They bother a lot trying to get you to listen to their meeting. 👎 insistent and annoying.

10

Daisyri

7 Feb 2025

·

Stayed 1 night

The best to stay whole family have kitchen you can cook food so save some money eating outside

10

Nancy

9 May 2025

·

Stayed 2 nights

Having a Villa with kitchen and laundry was wonderful. The staff was unbelievably accommodating and anxious to help in any way. Wanted to extend our stay and manager Rob went above and beyond what he needed to do to make it happen. Very walkable to town, restaurants and shopping

10

Leisa

2 May 2025

·

Stayed 2 nights

Suite are super clean, well maintained and spacious. Kitchen has everything you could need. We will be back!!!!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $333	4	5	6 $390	7
8	9	10	11	12	13 $347	14
15	16 $233	17	18 $212	19 $213	20 $363	21
22	23 $373	24	25	26	27	28 $334
29	30

Holiday Inn Club Vacations Smoky Mountain Resort

Prices for Holiday Inn Club Vacations Smoky Mountain Resort

Monthly average prices

About this property

Location

Room options

Signature Villa, 4 Bedrooms

Villa, 1 Bedroom

Villa, 2 Bedrooms

Standard Room, 2 Bedrooms

Villa, 2 Bedrooms, Mobility Accessible (Communications)

Signature Villa, 3 Bedrooms

Signature Villa, 2 Bedrooms

Standard Room, 1 Bedroom

Guest reviews of Holiday Inn Club Vacations Smoky Mountain Resort

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Club Vacations Smoky Mountain Resort

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $504	17
18 $275	19 $304	20 $318	21 $296	22 $323	23	24 $366
25	26	27	28	29 $341	30	31 $310