Name: Holiday Inn Express San Jose Forum by IHG
Address: From Centro Empresarial Forum 2, 150 meters sur y 50 meters oeste, Pozos, Cantón Santa Ana, Costa Rica, San José (and vicinity), San José Province, CR
Price range: US$76–US$121 per night
Rating: 8.83

What guests think

At Holiday Inn Express San Jose Forum by IHG, travelers frequently praise the walkable location near restaurants and shops, generally clean, comfortable rooms, and a solid complimentary breakfast, alongside many mentions of friendly, helpful staff.

Reviews note loud, aging air conditioners, some light intrusion from sheer curtains, and occasional room assignment or noise issues. Housekeeping and maintenance are mostly good but can miss details, and parking feels limited or unsecured for some; a few guests reported service missteps, including slow check-in and one concerning key-handling incident. Expect a convenient, good-value stay with some quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are modern or recently refreshed and generally well maintained. Some guests found parking limited or lacking a secure feel, and a few noted the absence of in-room bottled water or a fridge.

Related guest reviews

10

federico

26 Feb 2025

·

Stayed 1 night

Buenísimo. Súper bien ubicado, contiguo a varios restaurantes y supermercados. Renovado, desayuno correcto.

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10

Joerg

17 Jan 2025

·

Stayed 1 night

Dieses Hotel ist aufgrund seiner Lage und allen zu Fuß erreichbaren Sehenswürdigkeiten zu empfehlen. Große Zimmer mit gutem Standard. Top Parken mitten in der Stadt und gut bewacht. Wirklich ein Grund mehr dort zu buchen.

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10

DIEGO

13 Oct 2024

·

Stayed 1 night

Buena ubicación, renovacion muy bien elaborada, acceso a mucho comercio

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10

Daniel

22 Aug 2025

·

Stayed 1 night

Looks little old but in good condition, great area to stay, restaurants and super market walking distance

10

Astrid N. Negron

3 May 2025

·

Stayed 4 nights

Todo estuvo excelente, fuimos 17 personas y a todos nos gustó y no tuvimos inconvenientes. Lo único que encuentro un poco difícil es el estacionamiento. Teníamos 4 vehículos y el estacionamiento era muy limitado. Aún así, el personal fue muy amable y nos resolvieron. Definitivamente volveríamos.

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8

Jose

27 May 2025

·

Stayed 5 nights

Hay un ambiente muy fresco y acojedor, pero no ponen agua en la habitación y no hay nevera para proteger cualquier producto que se necesita durante la estadía.

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10

Danielle

20 Nov 2024

·

Stayed 2 nights

Great new hotel in a convenient location with lots of restaurants in walking distance. Comfortable beds with pillow options (firm or soft) A/C and hot water worked great, good standard free hot hotel breakfast. The pool is small but refreshing and a lovely way to pass time while waiting for a flight. I would stay here again.

8

LILLIANA

16 Nov 2025

·

Stayed 1 night

Everything was good. The staff were very nice and the breakfast was good, a lot of choices for everyone taste. The only concern was the parking lot, we didn't feel very secure about it, but nothing happened.

8

ROSANGELA S

23 Oct 2024

·

Stayed 1 night

Hotel perfeito para estadias de curta duração Instalações modernas e limpas Equipe atenciosa e bem treinada

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10

Ravindranath

27 Apr 2025

·

Stayed 1 night

No airport shuttle

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Cleanliness

Cleanliness is frequently praised, with many noting clean rooms and well-kept spaces. A few guests reported missed details or upkeep issues, such as dirty hall carpets, an unclean bathroom floor, or slow sink drainage.

Related guest reviews

8

mario

15 Jan 2026

·

Stayed 2 nights

El lavamanos era muy lento para descargar, la limpieza buena

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10

Angelica

23 Jan 2026

·

Stayed 1 night

Clean comfortable room, 24 hour friendly staff

4

Nicolas

22 Aug 2025

·

Stayed 1 night

Room looked straight at another building despite having an empty hotel. Bathroom floor wasn’t very clean. Hotel needs a bit of renovation. Breakfast super basic. Staff are super friendly though!

10

jessica

4 Jan 2025

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Stayed 1 night

Clean and easy checkin.

10

Luis

28 Nov 2025

·

Stayed 2 nights

Excelente servicio. Muy limpio y buen desayuno

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6

Estela

22 Nov 2025

·

Stayed 2 nights

La habitacion no estaba bien limpia. Habian marcas de vasos en la mesa de noche. El AC hace un ruido muy fuerte cada cierto timepo encend

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10

Marcela

21 Feb 2026

·

Stayed 1 night

El personal es demasiado amable. Las habitaciones son muy limpias y cómodas

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6

Kevin

22 Nov 2025

·

Stayed 1 night

The air conditioner is so loud. Remember never to use auto as it will ramp up over and over. The room was basic with great lighting, the breakfast was very continental with nothing exciting to report. The hallway on the first floor had a towel laying in the floor outside the door for at least 20 hours and in the morning the carpets had lots of dirt. Could use some better attention to detail here. Overall it’s not the best or the worst I’ve been in.

10

Luis

7 Sept 2024

·

Stayed 1 night

Brand new hotel, very clean

8

Celeste

24 Feb 2026

·

Stayed 1 night

Very good experience. Friendly staff and clean . The bed was not the best

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Rooms

Rooms are comfortable with good beds and pillow options, but many note loud, aging A/C, plus some light intrusion from sheer curtains. A few guests reported views to a wall, elevator noise, or, rarely, Wi-Fi not working.

Related guest reviews

6

CRISANTO REAL

19 Feb 2025

·

Stayed 2 nights

Good hotel but WiFi in my room didn’t work despite I did the claim in the reception

10

Michael

6 Apr 2025

·

Stayed 1 night

There was a street light by my window but everything else was great.

8

federico

29 Mar 2025

·

Stayed 1 night

Todo bien en general. Segunda vez que me hospedó en este hotel. En esta ocasión, el cuarto asignado tenía vista, literalmente, a un blanco paredón 😕, y la ducha a las 5 y media de la mañana solamente tenía agua fría, nunca llegó alguien a revisar, más allá de que fué ofrecido. El hotel está muy bien ubicado, frente y a la par de varios centros comerciales, infinitas opciones para comer, es la mejor parte. Cama bien, almohadas bien, sábanas bien. Desayuno corto en opciones pero a fin de cuentas correcto.

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8

Albert

7 Aug 2025

·

Stayed 1 night

Property was okay, air conditioning in the room was excessively loud unable to sleep

4

Nicolas

22 Aug 2025

·

Stayed 1 night

Room looked straight at another building despite having an empty hotel. Bathroom floor wasn’t very clean. Hotel needs a bit of renovation. Breakfast super basic. Staff are super friendly though!

8

Carlos

8 Sept 2025

·

Stayed 2 nights

Esta muy bien ubicado pero las habitaciones , podrian mejorar con el aire a mas nuevo hacen mucho ruido y mejorar el desayuno

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4

Pilar Martin

19 Aug 2024

·

Stayed 1 night

Aparato de aire acondicionado con un ruido espantoso, imposible dormir. La ventana era un fijo y no se podía abrir. La ventana daba a una pared en esquina de la fachada, la verdad que estar en Costa Rica sin luz natural no se entiende.

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4

Pei

13 Feb 2025

·

Stayed 2 nights

I don’t really leave reviews for hotel, but this experience was really not good. Only one staff at reception, she’s really taking her time doing checkin although people were in line waiting. Each check in took her like 10-15mins. She put us in room 315, which was the worst hotel room we ever experienced! The room is right behind the elevator, we could barely sleep at all as the elevator runs, very loud right behind your head though we put earplugs on. And there is a LED light shine into your room, with the light sheer curtain they have, our room is like put light on all night. Do not let them get you checkin room 315! We request to change a room, they put us in 136, it’s quite but toilet won’t flush properly! You have to manually turn on the water to flush or the water in the toilet will run nonstop! All the rooms have a sheer curtain, basically won’t block any light, the room will be bright light since 5-6am. If you are a light sleeper or sensitive to the light in room, you either wear an eye cover or just don’t go to this hotel.

10

Danielle

20 Nov 2024

·

Stayed 2 nights

Great new hotel in a convenient location with lots of restaurants in walking distance. Comfortable beds with pillow options (firm or soft) A/C and hot water worked great, good standard free hot hotel breakfast. The pool is small but refreshing and a lovely way to pass time while waiting for a flight. I would stay here again.

6

Kevin

22 Nov 2025

·

Stayed 1 night

The air conditioner is so loud. Remember never to use auto as it will ramp up over and over. The room was basic with great lighting, the breakfast was very continental with nothing exciting to report. The hallway on the first floor had a towel laying in the floor outside the door for at least 20 hours and in the morning the carpets had lots of dirt. Could use some better attention to detail here. Overall it’s not the best or the worst I’ve been in.

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Service

Staff are often described as friendly and helpful, and many experienced smooth, courteous service. However, there are notable issues: slow or unhelpful front-desk interactions, incorrect breakfast-time information, problems honoring room types, and one serious key-handling incident.

Related guest reviews

2

carl

6 Dec 2025

·

Stayed 1 night

Slept in a chair since they didn’t have the two bed room we reserved and paid for.

4

Daniel

5 Dec 2024

·

Stayed 5 nights

Did not like the service, not very helpful

10

Clem

11 Jan 2026

·

Stayed 4 nights

Hotel appears fresh and upkeep excels, Breakfast offerings are exemplary at this price point, you would expect this level from top line hotels. The shining star is the hotel staff who are friendly, pleasant and provided a concierge like service when assistance was requested.

10

CHARLOTTE

10 Jun 2025

·

Stayed 2 nights

This property was very convenient for my needs. Lots of dining options within walking distance. Uber was readily available for transportation. The staff was very polite and hospitable.

4

Mariana

27 Dec 2025

·

Stayed 1 night

La atención de la señorita de la recepción fue muy mala y un poco grosera. Nos dijo que el desayuno era a las 6 y empezaba a las 7 pero teníamos que salir antes.

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10

Marcela

21 Feb 2026

·

Stayed 1 night

El personal es demasiado amable. Las habitaciones son muy limpias y cómodas

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4

Pei

13 Feb 2025

·

Stayed 2 nights

I don’t really leave reviews for hotel, but this experience was really not good. Only one staff at reception, she’s really taking her time doing checkin although people were in line waiting. Each check in took her like 10-15mins. She put us in room 315, which was the worst hotel room we ever experienced! The room is right behind the elevator, we could barely sleep at all as the elevator runs, very loud right behind your head though we put earplugs on. And there is a LED light shine into your room, with the light sheer curtain they have, our room is like put light on all night. Do not let them get you checkin room 315! We request to change a room, they put us in 136, it’s quite but toilet won’t flush properly! You have to manually turn on the water to flush or the water in the toilet will run nonstop! All the rooms have a sheer curtain, basically won’t block any light, the room will be bright light since 5-6am. If you are a light sleeper or sensitive to the light in room, you either wear an eye cover or just don’t go to this hotel.

2

William

3 Oct 2024

·

Stayed 1 night

The front desk gave a key to my room to a stranger without checking their ID and that person tried to entry my room at 12:40 am. This was very scary for me!!!

10

Rafael

21 Oct 2024

·

Stayed 1 night

Clean and good service

8

Celeste

24 Feb 2026

·

Stayed 1 night

Very good experience. Friendly staff and clean . The bed was not the best

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Location

The location is a strong point: walkable to restaurants, supermarkets, and shopping, with convenient access for airport trips and local activities.

Related guest reviews

10

federico

26 Feb 2025

·

Stayed 1 night

Buenísimo. Súper bien ubicado, contiguo a varios restaurantes y supermercados. Renovado, desayuno correcto.

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10

federico

13 Dec 2025

·

Stayed 1 night

Está bien este hotel, muy bien ubicado, frente a un centro comercial con varios restaurantes (recomiendo el indio o la pizzería, los demás más o menos), y frente al supermercado AM. Por lo demás, todo correcto, lo esperable en un hotel de cadena.

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8

Armando

24 Jul 2025

·

Stayed 1 night

We stood here before flying back home from spending a week in costa rica. My wife wanted a clean cheap hotel not to far from the airport for our early morning flight home. This hotel delivered it was clean and felt safe. It was about 15 minutes to our rental car company by the airport so it delivered on location. There were plenty of eating locations and a mall located about 15 mins away as well that we visited that evening. Overall we would visit this location again

10

Heidi

3 Jan 2026

·

Stayed 1 night

Good service and a great location.

10

Rosa Ines Montaña

1 Jun 2025

·

Stayed 2 nights

Great location

10

CHARLOTTE

10 Jun 2025

·

Stayed 2 nights

This property was very convenient for my needs. Lots of dining options within walking distance. Uber was readily available for transportation. The staff was very polite and hospitable.

8

Lauren

27 Sept 2025

·

Stayed 6 nights

Buena Ubicacion

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10

David

1 Jun 2025

·

Stayed 1 night

Great location

10

Kuldeep

31 Oct 2025

·

Stayed 1 night

Clean .. good location

10

Jose

19 Oct 2025

·

Stayed 2 nights

Excelente! Muy bien ubicado, la habitación muy cómoda, desayuno completo. Relación precio- calidad 👍

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Dining

Breakfast earns frequent praise for being complete, tasty, and offering good choices. Some guests found it basic or repetitive, and a few noted slow replenishment.

Related guest reviews

10

Whitney

11 Jan 2025

·

Stayed 1 night

Great facility. Lovely spot for breakfast outside. Yummy food

10

Marcela

10 Sept 2025

·

Stayed 2 nights

Excelente! Es la 4 vez que me quedo aquí. Tuve un problema con mi reserva y el hotel junto a hoteles.com me ayudaron con todo. El personal es súper amable y el desayuno es delicioso.

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8

Palitha

27 Dec 2024

·

Stayed 3 nights

Everything was ok, but Breakfirst menu shoud be changed. All days most of the foods are same.

4

Nicolas

22 Aug 2025

·

Stayed 1 night

Room looked straight at another building despite having an empty hotel. Bathroom floor wasn’t very clean. Hotel needs a bit of renovation. Breakfast super basic. Staff are super friendly though!

10

Luis

28 Nov 2025

·

Stayed 2 nights

Excelente servicio. Muy limpio y buen desayuno

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10

Octavio

28 Jul 2025

·

Stayed 1 night

Desayuno excelente

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8

LILLIANA

16 Nov 2025

·

Stayed 1 night

Everything was good. The staff were very nice and the breakfast was good, a lot of choices for everyone taste. The only concern was the parking lot, we didn't feel very secure about it, but nothing happened.

6

Kevin

22 Nov 2025

·

Stayed 1 night

The air conditioner is so loud. Remember never to use auto as it will ramp up over and over. The room was basic with great lighting, the breakfast was very continental with nothing exciting to report. The hallway on the first floor had a towel laying in the floor outside the door for at least 20 hours and in the morning the carpets had lots of dirt. Could use some better attention to detail here. Overall it’s not the best or the worst I’ve been in.

8

Sylvia

31 Dec 2024

·

Stayed 4 nights

Nos gustó ubicación y el hotel en si, bien cuidado y lindo. El desayuno es bueno pero algunos días tenían problemas en el sentido de que se acaba rápido y no alcanza para todos.

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8

WANDA

14 Dec 2024

·

Stayed 1 night

Great breakfast

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Month	Average price
January	US$86
February	US$116
March	US$98
April	US$98
May	US$96
June	US$101
July	US$104
August	US$99
September	US$97
October	US$94
November	US$94
December	US$86

Su	Mo	Tu	We	Th	Fr	Sa
				1 $82	2 $80	3 $77
4 $77	5 $80	6 $80	7 $83	8 $80	9 $77	10 $77
11 $77	12 $80	13 $83	14 $80	15 $85	16 $77	17 $76
18 $76	19 $81	20 $88	21 $87	22 $91	23 $84	24 $84
25 $84	26 $84	27 $95	28 $95	29 $121	30 $103	31 $95

Holiday Inn Express San Jose Forum by IHG

Prices for Holiday Inn Express San Jose Forum by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible

Standard Room

Suite, 1 King Bed

Standard Room, 2 Double Beds, Accessible

Standard Room, 1 King Bed

Standard Room, 2 Double Beds

Guest reviews of Holiday Inn Express San Jose Forum by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express San Jose Forum by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $87
20 $89	21 $89	22 $86	23 $79	24 $88	25 $79	26 $79
27 $80	28 $83	29 $84	30 $87