Waikiki Resort Hotel
Property description
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
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Guest reviews
8.2
Very good
Based on 2,727 verified reviews
Who stays here?
Business
4%
Couple
39%
Family
39%
Group
10%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Waikiki Resort Hotel, travelers highlight the unbeatable location a block from the beach and generally friendly staff, alongside an older property with basic facilities, dated rooms, and small bathrooms; value is decent but added fees and parking frustrations appear.
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6
Bruce
3 days ago
·
Stayed 5 nights
We arrived to find that we were not going to get the king size bed with a partial ocean view that we had reserved. We were told that we had two double beds instead. We were told for $100 more a night we could have a king. But we did not know that there would also be $158 a night for changing the room and additional taxes. That added up to an additional $170 per night.Our bill was almost twice what had been indicated when we made the reservation. No one could explain to me the purpose of a reservation, if you were told it was available and you arrive and it was not. We had called the night before to verify the reservation and were told that the reservation was there and yes, we were getting a king size bed.Then at the desk when we arrived, they said that the type of beds could not be guaranteed. That really needs to be stated on the reservation. Other than that, it was a very nice stay. Breakfast was nice. Housekeeping did a fine job. The concierge was excellent.
We arrived to find that we were not going to get the king size bed with a partial ocean view that we had reserved. We were told that we had two double beds instead. We were told for $100 more a night we could have a king. But we did not know that there would also be $158 a night for changing the room and additional taxes. That added up to an additional $170 per night.Our bill was almost twice what had been indicated when we made the reservation. No one could explain to me the purpose of a reservation, if you were told it was available and you arrive and it was not. We had called the night before to verify the reservation and were told that the reservation was there and yes, we were getting a king size bed.Then at the desk when we arrived, they said that the type of beds could not be guaranteed. That really needs to be stated on the reservation. Other than that, it was a very nice stay. Breakfast was nice. Housekeeping did a fine job. The concierge was excellent.
4
CHARLOTTE
last week
·
Stayed 2 nights
We had booked a city view. What we got was an 11th floor room with a high rise across the street in very close proximity closing us in with no view. The room was dirty.
We had booked a city view. What we got was an 11th floor room with a high rise across the street in very close proximity closing us in with no view. The room was dirty.
8
Alesia
last week
·
Stayed 4 nights
The breakfast was good but they don’t let you take it to your room
The breakfast was good but they don’t let you take it to your room
8
Sean
3 weeks ago
·
Stayed 1 night
Room was clean, but severely outdated. We were there for one night, breakfast buffet was included. Buffet was standard but fine.
Room was clean, but severely outdated. We were there for one night, breakfast buffet was included. Buffet was standard but fine.
6
Carl
3 weeks ago
·
Stayed 2 nights
The breakfast buffet was good. The bathrooms were a bit daated. The door hit the toilet. The location is good. I was upset hoaever that since we booked with a "third party" we had try pay resort fees which is a,total joke. What resort? A
The breakfast buffet was good. The bathrooms were a bit daated. The door hit the toilet. The location is good. I was upset hoaever that since we booked with a "third party" we had try pay resort fees which is a,total joke. What resort? A
2460 Koa Ave, Waikiki, Honolulu, Hawaii, United States of America
Location
With a stay at Waikiki Resort Hotel, you'll be centrally located in Honolulu, within a 10-minute walk of International Market Place and Honolulu Zoo. This family-friendly hotel is 0.9 mi (1.4 km) from Royal Hawaiian Center and 2 mi (3.2 km) from Ala Moana Center.
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