OYO Bailbrook Lodge, Bath

They cancelled it a week before the stay. No reason, no apology. Very poor.

I’d never stay here again, nor recommend it to others. Disappointing on almost every level. Complicated check-in where a code is supposed to be sent to your phone, doesn’t arrive and you end up having to phone an out of hours number. Grubby public areas and staircase. Pokey room with furniture stuffed into it. Dirty carpet. Noisy toilet. Tricky shower. Shampoo in a foil sachet like ketchup for your chips.

Dirty shower. Tired furniture. Uncomfortable bed. Just an old place, not worth what they're charging, by far not worth it. Even down to the little sachets of shampoo. Like ketchup. Can you not just get a bottle?

Lovely location in Bath, and the staff lady there was really friendly and helpful. I was put into a room with the biggest four poster bed I've ever had and slept quite well. Breakfast was lovely. I do have some things to note though that they could improve upon. Parts of the room were quite tired with wallpaper coming off the wall in places, and the lampshade above the four poster was a veritable graveyard for flies which was a bit gross. Two of the electric sockets didn't work in the room either. That said, I did enjoy my stay there and it was excellent for the price. With a bit of TLC on the property, this place would be exceptional.

Room was a bit tired and the bed very squeaky. Only a bath with a shower to use over it but couldn't stand up. Was ok for one night