Name: Fairfield Inn and Suites by Marriott San Antonio Boerne
Address: 6 Cascade Caverns Road, Boerne, Texas, United States of America, Boerne, Texas, US
Price range: US$109–US$223 per night
Rating: 8.6

What guests think

At Fairfield Inn and Suites by Marriott San Antonio Boerne, many guests highlight friendly, welcoming service, generally clean rooms, and a satisfying breakfast, alongside a convenient, quiet location just off the highway that works well for short stays.

The pool and hot tub are popular and generally kept clean. However, multiple reviews mention musty or mildew odors in certain rooms and a dated feel, with occasional HVAC, plumbing, or maintenance concerns, plus isolated complaints about noise and customer service. Overall, expect a practical stopover; check room condition on arrival.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently enjoyed the pool and hot tub or whirlpool, and the pool area was noted as clean.

Related guest reviews

8

Joshua Richard

8 Mar 2023

·

The whirlpool was nice and warm to end an overcast week, the pool was large enough to wade in and adjacent to the whirlpool. A quiet walk to a Circle K convenience store and gas station for most desirables. Breakfasts were timely and organized well. Didn't like that our shower drained really slow and we had a younger group of bus travelers who were a bit unruly over the weekend.

8

Donald

9 Feb 2024

·

Stayed 2 nights

The breakfast dining manager provided enthusiastic customer service ensuring everyone had what they needed and foods were restocked timely and hot. The front desk manager was very professional and also provided excellent customer service immediately taking care of a key issue when we were not able to access the workout room and later with our own room.

10

Bruce

14 Sept 2025

·

Stayed 1 night

The property is undergoing renovations. The room was large, well appointed, and exceded expectations. D was on duty and she was a delight. Very personable, professioal, and hospitable. Very comfortable accomodations located in a great neighborhood.

2

Adrian

10 Jul 2023

·

This hotel was very dirty. The first room they gave us smelled like mold. The second room, we had a scorpion crawling around, the hot water didn’t work for showers, our toilet stopped working, we found a spider on our shoes, the overall room is small and dirty. There were nasty stains on the corner of the mattress. We didn’t complain about anything besides the scorpion, the spider and the moldy smell in the first room, the manager offered us 30$. We stayed there 9 nights!!! We found the scorpion night 2, and the spider night 7. The front staff felt bad about what we found in our room but the manager could’ve offered us more than 30$. Find somewhere better. The pool is small and it overall looks like an old apartment building.

10

Heather

4 Feb 2025

·

Stayed 1 night

Liz was most helpful at check in. Rooms are very nice and clean. Well set up. Laundry facilities are good.

8

Loretta

28 Sept 2025

·

Stayed 2 nights

Stayed at the Fairfield Marriott San Antonio Boerne with my mom and brothers after traveling for two weeks up north. The clerk who checked me into our room upon arrival on September 25 after 9pm wasn’t very pleasant however, all other staff members were very friendly and greeted us each time we came and left, they went above and beyond. We saw the same clerk who previously checked us in (I did not her her name) on the second night of our stay at the front desk and she didn’t seem very happy to be there but the young man who was behind the desk with her was great! Our stay was comfortable and the parking lot felt safe as it was very well lit up.

10

Britney

26 May 2025

·

Stayed 1 night

Great staff that was extra friendly. Room temperature was perfect and property plus the pool was clean

10

Crystal

9 Aug 2025

·

Stayed 1 night

Check in was pleasant and easy. The room was immaculate and smelled great. We got great rest and loved pool and hot tub. Would really liked to stay again!

10

Anne

1 May 2025

·

Stayed 2 nights

I enjoyed the hot tub next to the swimming pool. The bed and pillows were very comfortable. I like soft beds. The breakfast was good. Both breakfast attendants were very helpful and pleasant. The room was very clean and spacious. The location was perfect for us to see the surrounding caves. We had a nice time visiting the area.

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Cleanliness

Many guests found rooms and common areas clean, but recurring reports cite musty or mildew odors and occasional cleanliness lapses.

Related guest reviews

4

Bj

2 Apr 2024

·

Stayed 1 night

Room smelled the mildew. Huge white spot in the ceiling where they had cleaned

10

Esteban

4 Jul 2024

·

Stayed 1 night

Rooms were very clean.

10

Vang

16 Jul 2025

·

Stayed 1 night

Hotel well kept and clean; Hotel people were nice, especially the lady who took care breadfast.

2

Adrian

10 Jul 2023

·

This hotel was very dirty. The first room they gave us smelled like mold. The second room, we had a scorpion crawling around, the hot water didn’t work for showers, our toilet stopped working, we found a spider on our shoes, the overall room is small and dirty. There were nasty stains on the corner of the mattress. We didn’t complain about anything besides the scorpion, the spider and the moldy smell in the first room, the manager offered us 30$. We stayed there 9 nights!!! We found the scorpion night 2, and the spider night 7. The front staff felt bad about what we found in our room but the manager could’ve offered us more than 30$. Find somewhere better. The pool is small and it overall looks like an old apartment building.

6

Karen

28 Dec 2025

·

Stayed 1 night

I requested a handicap room because I have recently had 2 surgeries. When we opened the door to the room, the smell of mold/mildew hit us. As we entered the room, the odor became stronger and stronger. After a few minutes, we knew we could not stay in the room. We went to the front desk to report the odor and request another room. They acted as if they had no idea of the smell. They did put us in the room next door, but something needs to be done. That will make a guest ill!

6

T

26 Jul 2025

·

Stayed 1 night

I was not impressed with the quality of this hotel. The first room we were given had mildew spots on the wall and across the ceiling, and the bathroom floor was sticky. It was also a handicap room so it didn’t have a bathtub/shower combo but rather a roll-in shower. They tried to tell us the room Would be bigger, but it just looked gross and I couldn’t see how it was any bigger. The second room was cleaner but it all seems old and like it needs to be dehumidified and updated. The bedding was clean, but the bed was not Comfortable. I chose a Marriott brand thinking it would ensure a level of quality that didn’t bear out. The staff was really nice. The breakfast hostess was especially delightful—she was a shining light in the place.

4

Melinda

24 May 2025

·

Stayed 1 night

Overall condition of room was poor, the room had a musty moldy smell

10

Laurie

8 Jan 2026

·

Stayed 1 night

Fast, friendly service Room is clean bed is comfy

10

Cynthia

12 Jan 2026

·

Stayed 4 nights

The staff was so friendly and helpful, the room was clean. I will be staying here again when I visit family!

10

Shannon

23 Dec 2025

·

Stayed 2 nights

Very clean room and staff was very friendly. I will be staying here more often when visiting as it is very close to family.

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Rooms

Rooms are generally comfortable, with some spacious layouts, but several guests described them as dated, with occasional noise or HVAC/plumbing issues.

Related guest reviews

4

Dolph

2 Apr 2025

·

Stayed 1 night

Poor internet

4

Shawnah

17 Feb 2025

·

Stayed 3 nights

This is a very old hotel and it needs a lot of updating. The plumbing is in poor shape. When you flush the toilet, it’s sucking air for like four or five times before it actually fills the tank with water. When you take a shower or anyone beside you take a shower in another room, the plumbing sounds like it’s literally going to burst open and blow up in the ceilings and walls. When I go to wash my face or rinse out my mouth from brushing my teeth, the water builds up in the sink, and I do not run water while brushing my teeth. I only use the water for a very short period of time. Also, I booked this through Expedia for a $95 per day room charge plus tax came to be $112, but when I checked out, they charged me $99 per day bringing my total up to $119 including Taxes, etc. I did like the convenience of the hotel and it not being right on the freeway, less noise. they have updated the downstairs lobby, so it looks like when you come into the hotel and it looks very nice, but when you go to the rooms, they are very outdated and need an extensive amount of work.

6

Kitty

23 Jun 2024

·

Stayed 1 night

Breakfast had nice options. I booked here because it was a little more expensive than others, assuming because it was nicer than other surrounding properties. It was not. Very dated. Very noisy with children. I get it, it’s summer. But $200 a night for “this“ was excessive.

10

Bruce

14 Sept 2025

·

Stayed 1 night

The property is undergoing renovations. The room was large, well appointed, and exceded expectations. D was on duty and she was a delight. Very personable, professioal, and hospitable. Very comfortable accomodations located in a great neighborhood.

10

Leslie

9 Mar 2025

·

Stayed 1 night

Easy access, rooms are small but nice

8

RODNEY

16 Mar 2025

·

Stayed 2 nights

Room was excellent. Friendliness was excellent. Location was excellent. At times the room was a bit noisy. E. G. Cooling system from the room on the floor above my room was noisy as it turned on and off

10

Kevin

15 Nov 2023

·

Stayed 2 nights

Comfortable beds- we have been Hilton loyalists for many many years, it appears hilton is going down in quality and service! I am downloading the marriott app if they have one!

6

T

26 Jul 2025

·

Stayed 1 night

I was not impressed with the quality of this hotel. The first room we were given had mildew spots on the wall and across the ceiling, and the bathroom floor was sticky. It was also a handicap room so it didn’t have a bathtub/shower combo but rather a roll-in shower. They tried to tell us the room Would be bigger, but it just looked gross and I couldn’t see how it was any bigger. The second room was cleaner but it all seems old and like it needs to be dehumidified and updated. The bedding was clean, but the bed was not Comfortable. I chose a Marriott brand thinking it would ensure a level of quality that didn’t bear out. The staff was really nice. The breakfast hostess was especially delightful—she was a shining light in the place.

10

Laurie

8 Jan 2026

·

Stayed 1 night

Fast, friendly service Room is clean bed is comfy

10

Anne

1 May 2025

·

Stayed 2 nights

I enjoyed the hot tub next to the swimming pool. The bed and pillows were very comfortable. I like soft beds. The breakfast was good. Both breakfast attendants were very helpful and pleasant. The room was very clean and spacious. The location was perfect for us to see the surrounding caves. We had a nice time visiting the area.

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Service

Service is widely praised as friendly and helpful across the hotel, including breakfast staff and front desk. A few guests reported unprofessional interactions, room assignment issues, or refund/communication problems.

Related guest reviews

10

Leslie

1 Aug 2025

·

Stayed 1 night

Staff was very friendly and helpful

2

Deonna

27 Mar 2023

·

Stayed 1 night

5 minutes after booking, called back when I realized this is NOT in San Antonio as the name states. The manager on duty said she could not refund me because she didn't have authority, but would let the management know the next day and "take care of it" for me. So we booked another room that was in San Antonio for the night. The next day, I got an email saying they would not refund me. So I wasted $200+ on a room we didn't stay in. If the person on the phone would not have said she would take care of it then we would have drove out there and stayed instead of loosing money! Horrible customer service and communication cost me hundreds for nothing!!

2

Robert

30 Jun 2024

·

Stayed 1 night

I had book for a double queen beds and got a king room. When asking the front desk guy to switch me rooms he was very unprofessional and said be couldn’t switch me rooms

10

Kevin

15 Mar 2025

·

Stayed 1 night

Staff has been exceptional. Easily the best feature from the hotel. Breakfast was done really well.

10

Christine

26 Apr 2025

·

Stayed 1 night

Staff was very friendly and helpful. Great hotel.

8

Loretta

28 Sept 2025

·

Stayed 2 nights

Stayed at the Fairfield Marriott San Antonio Boerne with my mom and brothers after traveling for two weeks up north. The clerk who checked me into our room upon arrival on September 25 after 9pm wasn’t very pleasant however, all other staff members were very friendly and greeted us each time we came and left, they went above and beyond. We saw the same clerk who previously checked us in (I did not her her name) on the second night of our stay at the front desk and she didn’t seem very happy to be there but the young man who was behind the desk with her was great! Our stay was comfortable and the parking lot felt safe as it was very well lit up.

10

Laurie

8 Jan 2026

·

Stayed 1 night

Fast, friendly service Room is clean bed is comfy

10

Cynthia

12 Jan 2026

·

Stayed 4 nights

The staff was so friendly and helpful, the room was clean. I will be staying here again when I visit family!

2

Danielle

6 Jun 2024

·

Stayed 5 nights

Poor experience with staff at this location.

10

Elizabeth

21 Mar 2025

·

Stayed 1 night

We’ve stayed at Staybridge Suites, La Quintas, Hilton but this was one of the most warmest welcoming experiences. Liz is great at her job and greeted us with a smile. She just radiates good vibes and energy! We had a good breakfast to start our day and we will be back!

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Location

Convenient just off the highway and generally quiet, with easy access to nearby areas. A few guests found it a bit hard to navigate if unfamiliar.

Related guest reviews

10

Kassandra

21 Jun 2025

·

Stayed 1 night

Quiet area right off the highway. I couldn't even hear the cats

10

Kenneth

23 Jan 2023

·

Stayed 1 night

The property can be easily access from the freeway and plenty of restaurants nearby.

10

Elly

10 Jan 2025

·

Stayed 1 night

This is a great hotel. Only stayed one night, but really enjoyed it. We were just driving through and needed a place to stay for the evening. Very convenient and easy to find. It’s just off the freeway.

8

Roger

5 Oct 2024

·

Stayed 2 nights

It was a hotel. kind of located in a hard to get to area, if you are not familiar with the area. staff was helpful. especially the lady at breakfast. the hotel was not anything special, but it was clean.

10

Bradley

20 Oct 2024

·

Stayed 1 night

Great location, clean and spacious, and friendly staff.

8

Michele

15 Dec 2024

·

Stayed 1 night

Location not far from the town, good price and comfortable. We would stay there again in the future.

10

Connie

26 May 2024

·

Stayed 4 nights

Great location

8

Deirdre

29 Jun 2025

·

Stayed 1 night

Off the beaten path, quiet.

8

Tamara

15 Apr 2024

·

Stayed 2 nights

Room was clean and comfortable. Easy access from the highway and short drive to stores and restaurants.

10

Eddie

24 May 2025

·

Stayed 1 night

Nice area

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Dining

Breakfast receives consistent praise for variety and quality, with attentive attendants keeping items stocked. One review noted staff presence felt intrusive.

Related guest reviews

8

Donald

9 Feb 2024

·

Stayed 2 nights

The breakfast dining manager provided enthusiastic customer service ensuring everyone had what they needed and foods were restocked timely and hot. The front desk manager was very professional and also provided excellent customer service immediately taking care of a key issue when we were not able to access the workout room and later with our own room.

10

Jamie

15 Mar 2025

·

Stayed 8 nights

I loved my stay the breakfast selections in the morning were amazing. Scrambled eggs, waffles, french toast, yogurts, cereal, pastries, bagels and so much more. The water pressure and temps were great. This is a 5.0 spot, enjoy your stay as much as i did. Great location for the theme parks and a short drive for AF Bootcamp graduation.

10

Monica

3 Nov 2025

·

Stayed 1 night

Friendly staff, choice selection of breakfast and comfortable stay.

8

Chad

10 Dec 2022

·

Stayed 19,333 nights

Our check in at this property was awesome and the new staff member was extremely engaging and pleasant to speak with. The room was extremely large and had everything we needed. The food for Breakfast was Amazing and the only reason I am not choosing the highest rating is because the breakfast staff were extremely disruptive and involved in every move we made near the breakfast area. Another one of the food staff was discussing politics and religion and just shouldn't have been that engaged while we wanted to relax and have breakfast.

8

Tonya

16 Jan 2025

·

Stayed 1 night

Very nice hotel, clean and good location. The breakfast was good. Towels were very rough.

10

Kevin

15 Mar 2025

·

Stayed 1 night

Staff has been exceptional. Easily the best feature from the hotel. Breakfast was done really well.

10

Susan

5 Feb 2024

·

Stayed 2 nights

The staff was friendly and helpful. The breakfast was better than many hotels. The room was adequate and clean. Very convenient to the Interstate.

10

Dixie

17 Feb 2025

·

Stayed 1 night

Enjoy room & the service representatives were very friendly and helpful. Breakfast was a pleasant surprise and well maintained.

10

Joanna

12 Feb 2024

·

Stayed 1 night

The hotel was very nice and the beds were extremely comfortable. There were nice choices for breakfast and it was very good. The hotel staff were nice and accommodating.

10

Anne

1 May 2025

·

Stayed 2 nights

I enjoyed the hot tub next to the swimming pool. The bed and pillows were very comfortable. I like soft beds. The breakfast was good. Both breakfast attendants were very helpful and pleasant. The room was very clean and spacious. The location was perfect for us to see the surrounding caves. We had a nice time visiting the area.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$112
February	US$110
March	US$125
April	US$129
May	US$126
June	US$136
July	US$130
August	US$114
September	US$108
October	US$120
November	US$135
December	US$117

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $131
20 $109	21 $110	22 $120	23 $111	24 $109	25 $151	26 $152
27 $110	28 $110	29 $110	30 $110

Su	Mo	Tu	We	Th	Fr	Sa
				1 $110	2 $202	3 $200
4 $110	5 $110	6 $110	7 $110	8 $121	9 $202	10 $221
11 $111	12 $110	13 $110	14 $111	15 $121	16 $198	17
18 $131	19 $121	20 $110	21 $121	22 $121	23 $200	24 $223
25 $111	26 $111	27 $110	28 $149	29 $150	30 $212	31 $190

Fairfield Inn and Suites by Marriott San Antonio Boerne

Prices for Fairfield Inn and Suites by Marriott San Antonio Boerne

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds

Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Suite, Multiple Beds

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Guest reviews of Fairfield Inn and Suites by Marriott San Antonio Boerne

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Fairfield Inn and Suites by Marriott San Antonio Boerne

Prices for upcoming dates