Name: Holiday Inn Express & Suites Sacramento NE Cal Expo by IHG
Address: 2224 Auburn Boulevard, Arden-Arcade, Sacramento, California, United States of America, Sacramento, Sacramento County, US
Price range: US$95–US$215 per night
Rating: 8.15

What guests think

At Holiday Inn Express & Suites Sacramento NE Cal Expo by IHG, travelers frequently praise very clean rooms and welcoming, helpful staff, while feedback about the complimentary breakfast and occasional facility closures or renovations is mixed.

Many guests like the updated look, comfortable beds, and easy freeway access, but mention traffic or hallway noise and sporadic in-room maintenance issues. Several reviews note a nightly parking fee and some were surprised by it. The surrounding area feels sketchy to some and dining within walking distance is limited, though a few appreciated security patrols and lighting. Best for travelers prioritizing cleanliness and convenience over a lively location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking carries a nightly fee that some guests did not expect. Renovations led to occasional pool, gym, or elevator closures; when open, the pool was clean and the gym adequate, and some noted security patrols and good lighting.

Related guest reviews

6

Brian

4 Jun 2023

·

Stayed 1 night

They surprise you with a fee to park when you check-in. That seems really dishonest. The hotel seems fine but it's not in a great location. It's next to a freeway.

10

Zobeida

9 Jul 2024

·

Stayed 1 night

From the beginning, the gentleman at the front desk was extremely helpful and so kind to my family. He even went the extra step to sign us up as IHG members. The room was large with a great AC (we are here in 108 degree weather). The beds and pillow are so comfortable. There is a fridge and microwave. The pool is just fantastic! It happens to be on the right side of the building, making it shady enough to really enjoy in this weather- perfect temp and very clean. The gym was adequate for a couple of day stay. We would stay again.

8

James

7 Aug 2025

·

Stayed 4 nights

Had to pay a parking fee. Was not told about it until I checked out.

10

Sally

20 Jun 2023

·

Stayed 1 night

Super clean rooms and grounds. Excellent breakfast buffet with many options. $13 uber ride to the arden mall area. Only didappointing thing was the pool was closed for repair. Otherwise everything wad great. Atm on site as well!

6

Naghmeh

16 Mar 2025

·

Stayed 2 nights

Noisy AC, short time for breakfast but they had security patrolling the parking lot at night.

8

Jennifer

17 Dec 2024

·

Stayed 2 nights

The hotel was clean and felt safe. Parking lot was well lit. Our experience with the staff at the front desk was not great. The man who checked us in gave us a key to the wrong room after admitting he didn't see well. Then the fire alarm started going off after midnight. We were awakened several times in the night until the fire department was finally able to get it off. There were apparently only two staff members there at the time and they did not inspection the building to ensure we were all safe. It was a little scary that they seemed to have no emergency plan other than wait for the fire department, who also did not inspect.

6

Corbin

16 May 2023

·

Stayed 3 nights

Got a email saying the fitness room was closed during our stay. Come to find out it was open but the pool was closed. Since we were traveling with 4 kids and was expecting too use the pool very often i would of changed my reservation too a different hotel. But other then that nice clean and quiet place.

2

Michael

15 Oct 2024

·

Stayed 5 nights

Parking fee is a joke, we spent enough on the room and still got charged for parking in a empty parking lot. Tourism fee at a Holiday Inn Express makes no sense as it’s one step above a bottom line hotel. Whatever fee you think you are getting charged make sure you account for an extra $500……10 out of 10 would never recommend this hotel for the price you get charged

8

Roland

7 May 2023

·

Stayed 1 night

Arriving the elevator was broke, the gym and pool were closed. It could of been better.

2

Virginia

3 Jan 2024

·

Stayed 1 night

I was put off by the desk manager who charged $10 to park our vehicle. What a scam! After signing up for the hotel, I had a bounce back notice saying their fitness room was not available so I already felt the room rate was not worth what was charged and then he wanted $10 more just to park. Not a good location and difficult to get to.

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Cleanliness

Reviews frequently praise very clean rooms and well-kept common areas. A few guests reported lapses like bathroom hairs or dirty floors, chemical odors, or construction dust.

Related guest reviews

10

Natalie

22 Feb 2024

·

Stayed 1 night

One of the cleanest hotels in the area. Also new.

6

Kathy

16 Jul 2025

·

Stayed 4 nights

I had a medical emergency and had to leave 2 days early and they would not refund the days . Also the first room we checked into had a smell and was dirty . The second was better .Doors are very heavy . The area is not very safe . Coffee was good .

10

Laura

5 Aug 2023

·

Stayed 1 night

The rooms were so clean and tidy. They had no bad smells. Everything was in perfect condition. The beds were nice and soft and the staff was friendly. This is the cleanest hotel I’ve ever seen in Sacramento so far the only thing I didn’t like about it if you had to drive a ways to find something good to eat.

10

Melissa M

15 Jul 2025

·

Stayed 1 night

Clean and well kept property.

10

ayesha

23 Aug 2024

·

Stayed 1 night

Clean and well maintained.Close to all malls

10

Sherrie

2 Jul 2025

·

Stayed 2 nights

Was very clean and the staff were very friendly and helpful

8

Gricel

30 Sept 2024

·

Stayed 1 night

Room was great. Bathroom floor was a bit dirty. Not sweeped/moped correctly. The worse part was the water pressure in the shower. Otherwise would be perfect.

10

Yvette

23 Oct 2025

·

Stayed 1 night

Excellent customer service when checking in & out. Room was nice & clean. Area was not bad.

10

Liliana

27 Apr 2025

·

Stayed 2 nights

Very Clean room, staff was polite as well.

6

Kalvin

16 Jun 2025

·

Stayed 1 night

Probably the worst holiday inn I’ve stayed out throughout the country. Was dissatisfying. Our room had empty soap bottles in the shower. The room still had other people’s hairs and such around the bathroom so it wasn’t cleaned very well. Breakfast in the morning sucked. Pancakes were thin and tiny, eggs were the same. Super small area to get food so people are just packed in trying to get food and was just not good. Also their breakfast only had a few choices unlike other holidays inns that had many different choices. Will not be returning.

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AI-generated summary based on recent guest reviews

Rooms

Updated rooms with comfortable beds and effective AC are common positives, but many mention noise from the freeway, hallways, or AC units. Some reported weak shower pressure, faulty vents or lighting, and occasional TV issues.

Related guest reviews

8

Ralph

21 May 2024

·

Stayed 2 nights

Bathroom didn't have hand soap. Room was on ground floor and design for wheelchair handicap people. Specifically, the shower space is designed in such a way that is easily for water to spill outside the shower. Maybe a shower curtain that touches the floor might help. Also, noise in the middle of the night, there were a lot of doors slamming close. Room rates seem expensive...not good value. Everything else was ok.

10

Zobeida

9 Jul 2024

·

Stayed 1 night

From the beginning, the gentleman at the front desk was extremely helpful and so kind to my family. He even went the extra step to sign us up as IHG members. The room was large with a great AC (we are here in 108 degree weather). The beds and pillow are so comfortable. There is a fridge and microwave. The pool is just fantastic! It happens to be on the right side of the building, making it shady enough to really enjoy in this weather- perfect temp and very clean. The gym was adequate for a couple of day stay. We would stay again.

2

Erick

29 Sept 2024

·

Stayed 1 night

The tv lost its picture but not the sound. A fully functioning tv is a must when I book a room. I’m very disappointed and dissatisfied

8

Vadzim

4 Nov 2024

·

Stayed 2 nights

The doors in the room are very creaky

10

Cindy

7 Oct 2024

·

Stayed 1 night

This is a really nice place to stay with very nice staff. Everything was very clean and modern. The bed was great as well as different size pillows! It was the best price in the area and we were really surprised on how nice it was. They offered everything for breakfast with a pancake maker that drops the batter and rolls along a baking line and drops out the end, that was super cool! Stay here, you will not be disappointed and we will stay here every time we come to Sacramento. Thank You

6

Mary

30 Mar 2023

·

Stayed 1 night

Simply ok. We were close to an exit door that rattled the walls and thunked so loudly every time it closed that it woke us up. Crummy breakfast. Good beds, newly renovated but overall just ok.

8

Wendy

24 Jul 2025

·

Stayed 1 night

The restroom door wouldn't stay open air vent was not working and the lighting within room was too dim

8

Jeong

4 May 2025

·

Stayed 2 nights

The accommodation felt clean and well-maintained. The bedding was soft and clean, making it comfortable, but the bed was too soft that my back hurt in the morning. Overall, it was a very pleasant and comfortable stay, but the traffic noise was quite loud since it was right next to the freeway.

8

Gricel

30 Sept 2024

·

Stayed 1 night

Room was great. Bathroom floor was a bit dirty. Not sweeped/moped correctly. The worse part was the water pressure in the shower. Otherwise would be perfect.

10

Tim

12 May 2025

·

Stayed 2 nights

Clean, quiet (except the AC units), breakfast was fine. Many options. Their egg things aren’t very good, but that isn’t unusual for a hotel. If want a nice egg or omelet breakfast, go to a restaurant.

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Service

Staff are widely described as friendly, welcoming, and accommodating, with multiple mentions of early or smooth check-in. Some guests reported front-desk errors, inconsistent communication, or difficulties with refunds or event/noise handling.

Related guest reviews

6

Melissa

24 May 2025

·

Stayed 1 night

Ridiculous you have to pay $10 to park overnight when you already are paying for a room. Husband is handicapped or I would have parked off-site. Check in was not smooth sailing. Nighttime was extremely noisy making sleep non existent .Room was very clean.

10

Brenda

12 May 2025

·

Stayed 1 night

Staff friendly and helpful

10

Gao

22 May 2025

·

Stayed 1 night

Great customer service and staff were so nice and friendly. Breakfast was great! Overall we had a wonderful experience. The rooms were clean!!That's a plus for me!!!!

10

Walter

12 Nov 2024

·

Stayed 1 night

Staff had to let us try 5 handicap accessible rooms before we could find one with an accessible roll-in shower.

10

Dale

1 Oct 2024

·

Stayed 1 night

What a great check-in experience. My daughter is in the Sac State University Nursing Program and after her classes we were able to check-in early which allowed her to study in a quiet environment, as she had to be back to the university by 5:45 A.M. the next day. Most hotels don’t let you check-in until the posted time no matter what. What great customer service provided by the young lady at the front desk. To avoid the 60 mile drive from home to Sacramento in this case again we will always choose this Holiday Inn Express!!!!

8

Jennifer

17 Dec 2024

·

Stayed 2 nights

The hotel was clean and felt safe. Parking lot was well lit. Our experience with the staff at the front desk was not great. The man who checked us in gave us a key to the wrong room after admitting he didn't see well. Then the fire alarm started going off after midnight. We were awakened several times in the night until the fire department was finally able to get it off. There were apparently only two staff members there at the time and they did not inspection the building to ensure we were all safe. It was a little scary that they seemed to have no emergency plan other than wait for the fire department, who also did not inspect.

10

Nanik

4 Aug 2025

·

Stayed 1 night

Mr Singh was very welcoming. We had a nice stay. Parking was convenient, rooms were clean, breakfast was satisfying. The area was a little 50/50 despite being right by a Porsche dealer

10

Sherrie

2 Jul 2025

·

Stayed 2 nights

Was very clean and the staff were very friendly and helpful

10

Yvette

23 Oct 2025

·

Stayed 1 night

Excellent customer service when checking in & out. Room was nice & clean. Area was not bad.

10

Bassam

8 Sept 2024

·

Stayed 2 nights

I always visit this hotel and have always been happy with their service.

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AI-generated summary based on recent guest reviews

Location

Freeway access is convenient and it is near Heart Health Park and shopping areas. Several reviews disliked the immediate area and found dining within walking distance limited.

Related guest reviews

6

Brian

4 Jun 2023

·

Stayed 1 night

They surprise you with a fee to park when you check-in. That seems really dishonest. The hotel seems fine but it's not in a great location. It's next to a freeway.

8

Harry

21 May 2025

·

Stayed 1 night

Not close to food or shops, but otherwise nice.

6

Chad

29 Jul 2024

·

Stayed 5 nights

Decent hotel, terrible location. No dining options nearby.

8

Vanessa

11 Dec 2024

·

Stayed 1 night

Clean hotel that had a nice breakfast. I wasn't really comfortable with the location, right next to the highway, but it worked for one night. The staff was friendly.

10

EVELYN

20 Apr 2024

·

Stayed 1 night

Very safe and clean hotel. Easy access to freeway.

8

melanie

20 Jun 2023

·

Stayed 3 nights

Property is newly remodled which was nice. Updated rooms. Breakfast was ehh..ok. not happy with paying $10 per day for parking while I am a guest. Area is right off freeway. Not a good part of town. No food or bar in walking distance. Hotel itself was clean if you just want a place to sleep for the night.

10

Karol

30 Jul 2023

·

Stayed 1 night

Close to Heart Health Park , friendly staff , clean rooms and free breakfast.

10

ayesha

23 Aug 2024

·

Stayed 1 night

Clean and well maintained.Close to all malls

10

martin

24 Jun 2024

·

Stayed 1 night

Clean rooms, friendly staff and freeway access

10

Brad

12 Apr 2024

·

Stayed 1 night

Century, located by the freeway far from restaurants about 5 to 10 minutes. Many great restaurants there however, easy freeway access it was a very nice day great people great front desk great people

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many enjoyed it and found good variety, while others faced a crowded setup, broken pancake or juice machines, and inconsistent quality.

Related guest reviews

8

Jose

28 Jan 2025

·

Stayed 3 nights

Breakfast wasn’t the best pancake machine was broken the 3 days we stayed

8

Eric

26 Aug 2024

·

Stayed 1 night

Friendly staff. Clean. Room coffee maker broken. Breakfast bar juice and pancake machines broken. Gym closed for repairs. Couldn’t get WV chargers to work.

10

Elizabeth

20 Oct 2025

·

Stayed 2 nights

Room was great and breakfast was great!

6

Bre

18 May 2025

·

Stayed 1 night

The hotel is very clean and maintained, furnishings and carpets all very nice and updated and clean. The bed wasnt overly comfy, not very soft just kinda pokey and springy. But decent room and stuff. The clerk when we checked in was very friendly and nice. The worst part was breakfast. It's all crammed in this tiny room and everything was super dry and cold or just plain out. We were all in each other's way trying to get anything. Just not the best breakfast very disappointed in it.

8

Shannon

3 May 2025

·

Stayed 1 night

The bathroom fan wasn’t working so it definitely steamed up the room quite a bit. The service was excellent. The breakfast was ok, their pancake maker was down so the kids were sad.

8

Danette

26 Jul 2023

·

Stayed 2 nights

Staff were friendly & responsive, breakfast tasted great & had a good variety of hot and cold options, AC worked great & beds were comfortable.

10

Tim

12 May 2025

·

Stayed 2 nights

Clean, quiet (except the AC units), breakfast was fine. Many options. Their egg things aren’t very good, but that isn’t unusual for a hotel. If want a nice egg or omelet breakfast, go to a restaurant.

10

Nelson

18 Jun 2025

·

Stayed 1 night

Everything was good, friendly personel, breakfast was great. Totally recomend it.

6

Kalvin

16 Jun 2025

·

Stayed 1 night

Probably the worst holiday inn I’ve stayed out throughout the country. Was dissatisfying. Our room had empty soap bottles in the shower. The room still had other people’s hairs and such around the bathroom so it wasn’t cleaned very well. Breakfast in the morning sucked. Pancakes were thin and tiny, eggs were the same. Super small area to get food so people are just packed in trying to get food and was just not good. Also their breakfast only had a few choices unlike other holidays inns that had many different choices. Will not be returning.

6

Joseph

23 Aug 2025

·

Stayed 1 night

Property was good the stay was good, staff was amazing the only thing that wasn’t good was breakfast there was burnt eggs and burnt sausage nothing else the juice was broken as a person who can’t have gluten their pancakes were not an option my husband was going to have a bagel but it was stale hard stale.. super disappointing there.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$123
February	US$132
March	US$131
April	US$126
May	US$130
June	US$137
July	US$128
August	US$111
September	US$138
October	US$164
November	US$125
December	US$115

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $137	17 $137	18 $146	19 $146
20 $117	21 $138	22 $134	23 $146	24 $165	25 $160	26 $173
27 $117	28 $139	29 $154	30 $208

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $215	5 $150	6 $145	7 $145	8 $175	9 $145	10 $145
11 $149	12 $164	13 $164	14 $164	15 $153	16 $175	17 $171
18 $110	19 $127	20 $127	21 $125	22 $125	23 $138	24 $129
25 $95	26 $113	27 $123	28 $125	29 $117	30 $98	31 $98

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible (Comm, Roll Shower)

Standard Room

Standard Room, 1 King Bed

Suite, 1 King Bed (Additional Living Area)

Standard Room, 1 King Bed, Accessible (Mobility Tran Shower)

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

Standard Room, 1 King Bed, Accessible (Comm)

Suite, 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Comm, Tran Shower)

Suite, 2 Queen Beds, Accessible (Comm)

Suite, 2 Queen Beds (Addl Living Area)

Suite, 1 King Bed, Accessible (Comm, Tub)

Standard Room, 2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Sacramento NE Cal Expo by IHG

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Prices for upcoming dates