Name: Embassy Suites by Hilton Sacramento Riverfront Promenade
Address: 100 Capitol Mall, Central Sacramento, Sacramento, California, United States of America, Sacramento, Sacramento County, US
Price range: US$155–US$822 per night
Rating: 8.93

What guests think

At Embassy Suites by Hilton Sacramento Riverfront Promenade, travelers praise the walkable riverfront location near Old Sacramento, spacious suites, and standout freebies like the made to order breakfast and evening drinks, plus consistently friendly, welcoming staff.

Common drawbacks include valet only parking with an added fee and occasional delays, noise from the atrium or nearby roads, and a small pool that can feel crowded. Cleanliness is generally solid, but several guests report stained carpets or couches, lingering odors, and occasional maintenance issues such as noisy or ineffective AC and slow drains. Expect a convenient, family friendly base with generous inclusions, and be mindful of parking costs and potential noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feature a lively atrium with onsite bar and restaurant, complimentary evening reception, and a pool and hot tub. Valet only parking has an extra fee and can be slow or unavailable at times, and the small pool can feel crowded or need attention.

Related guest reviews

4

Crystal

8 Sept 2025

·

Stayed 1 night

The only good thing about this hotel is its location. The last two times we’ve stayed here our rooms have been super hot. No air conditioning. Also $45 parking is insane

8

David

2 Sept 2025

·

Stayed 2 nights

The staff were amazing and very helpful! The pool was a little dirty but otherwise great!!

6

Xiangzhen

13 Jul 2025

·

Stayed 1 night

Great location. Right by the river and next to the old town. But no free parking. $45 valet parking per day.

10

Jacob

17 Jun 2025

·

Stayed 7 nights

One of the best hotel stays I've had--perfectly located just steps from the charming shops and restaurants of Old Sacramento. The complimentary made-to-order breakfast every morning was a great start to each day, and the manager's reception from 5:30-7 pm with complimentary drinks and appetizers was such a treat. Skip made the best Bloody Mary! Valet service was exceptional--super fast and always on point. Can't recommend this place enough!

4

Ronald

14 Jun 2025

·

Stayed 2 nights

Arrived around 1pm and checked in and was told they would call when room was ready. We checked in regularly on room status. Finally went to the front desk after 4pm and was told no rooms available. After several calls they we able to find our 3 rooms. Rooms were on the second floor above the patio. Around 8pm a band started playing loud music which went on for a couple of hours and we were unable to relax or go to sleep.

10

Kristopher

9 Sept 2024

·

Stayed 1 night

The hotel had zero parking for my truck. NO valet parking during my stay and I had to park across the freeway from the hotel in a public parking lot that was located next to a very sketchy park. Further more, I had to wake up at 5:30AM because the parking lot had a maximum time and i had to move my truck by 6AM. VERY inconvenient.

10

Mary

18 Aug 2024

·

Stayed 1 night

Great breakfast!! Nice happy hour. Pool was cold. Hot tub not too hot. Comfortable stay with family

8

Michelle

1 Aug 2024

·

Stayed 2 nights

The hotel is beautiful, friendly service minimus one staff member and the manager is beyond great. They have complimentary breakfast and happy hour with snacks. Wasn't a fan of the small swimming pool and hot tub

8

Lawrence

18 Jul 2024

·

Stayed 2 nights

Very nice experience. I liked the layout of the Hotel. Rooms are spacious. Stayed on the riverfront with an excellent river and bridge view. Very short walk to Old Town. Food was very fresh and delicious. The location and free breakfast was a deal breaker. The only improvement I can see is probably the swimming pool and hot tub being way to small and wished they had a larger pool or additional hot tub, other than that I would recommend this as a excellent place to stay.

8

Lori

3 Jun 2024

·

Stayed 2 nights

Parking. Understanding you have to pay additional parking of 36.00 a night. But when you check in there’s no parking for those who have a room. Trying to find additional parking somewhere else and the fees are 24.00 and up.

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Cleanliness

Most guests find the hotel and rooms clean, but reports recur of stained carpets or couches and occasional odors. A few mention bathroom grime or drainage issues, indicating inconsistent housekeeping.

Related guest reviews

6

Lori

2 Aug 2025

·

Stayed 1 night

This hotel is super close to Old Town & the ballpark so it’s very convenient for that. Check in was okay, they failed to tell us the breakfast hours. The rooms are suites, so there is room to spread out. My issue was the cleanliness of our room. The curtains had blood on them - see pic - and that wasn’t all. The bathroom surfaces were strangely sticky, and the mirror was streaked. If I do ever stay here again, I’ll be bringing a lot of disinfectant wipes. Breakfast was not bad, fresh omelettes to order.

8

Floy

2 Jun 2025

·

Stayed 1 night

Even though nonsmoking, Room smelled heavily of cigarette smoke, which permeated hair and clothes. Clean room, but awful smell. Maybe a new paint job would help.

4

Hannah

1 Jun 2025

·

Stayed 1 night

The room was not very clean, especially considering the price. Our shower walls were very dirty and covered in soap scum. The drain was also clogged so the water backed up into the tub, which is obviously very gross. The hotel desk clerk did not seem to really care when I told him upon checkout. (We only stayed 1 night and discovered the issue late at night). The food and bar staff were very nice! The breakfast was ok but some of the foods were stale and the drink glasses tasted like sanitizer. Special shoutout to the valet crew, they were very helpful and kind.

10

Cameron

16 Mar 2025

·

Stayed 1 night

It was very clean and comfortable. The staff was very accommodating and helpful. The breakfast was amazing!!

6

guadalupe

24 Feb 2025

·

Stayed 1 night

The room smelled

8

Adrian

23 Jan 2025

·

Stayed 2 nights

My room had a funny smell. I had to keep my window open the whole time so it didn’t bug me and that made it very noisy.

6

David

30 Dec 2024

·

Stayed 3 nights

Facility had Valet Parking only, but closed the times I arrived at hotel at night, had to park across the street in Public Parking lot. Carpets were dirty, sofa was stained.

10

Natalie

30 Dec 2024

·

Stayed 5 nights

Service was excellent from start to finish. We had a sick 6 year old, and housekeeping staff was so helpful. The hotel is extremely clean, as well.

6

Cheryl

19 Dec 2024

·

Stayed 1 night

So, the location of the Embassy Suites is great - right on the river, across the street from Old Town. Just ideal. Decent restaurant/bar onsite. Friendly, helpful staff. And while the suite view was nice, the condition of the rugs and fabrics were definitely used, even borderline gross. I recommend socks when walking around

8

Meng-Chen

17 Jun 2024

·

Stayed 3 nights

The overall experience is good, such as facility, service and dining option. However the room smells (I think the smell is from the rug in the bedroom) which is the only thing that bothered me during my stay!

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Rooms

Suites are spacious and comfortable with separate living areas and some river views. Downsides include noise from the atrium or roads, occasional AC problems or temperature limits, and uncomfortable sofa beds or awkward layouts.

Related guest reviews

8

Joan

30 Nov 2025

·

Stayed 3 nights

During our 3-night stay, we had some positive experiences as well as some negative. The hotel is in an great location, walkable to Old Sacramento and many other parts of the downtown area. The entrance and public area of the hotel are very attractive, open and spacious. The employees were pleasant and helpful. We had a King suite with river view. The bedroom was comfortable and quiet. The living room area where our daughter slept was somewhat noisy, as the window faced the open atrium area where there was music, talking, and breakfast area clatter. The floorplan of our room was not well designed. When one person goes in or out of the bathroom, the door bumps into anyone using the refrigerator, kitchen sink, or coffee maker. The microwave was on a very low shelf making it difficult to use. The microwave was a very old model that used a manual knob to set time in minutes rather than seconds, again making it difficult to use. The sink and surrounding counter was at an unusually high level, making it a bit awkward. One day the breakfast room was chaotic with too many people, and the staff was unable to refill the buffet areas fast enough to keep up with the demand. That was the day after Thanksgiving, so the breakfast hours probably should have been extended to a weekend schedule.

8

Andrea

15 Nov 2025

·

Stayed 1 night

Great location. Nice and clean room. Breakfast was delicious However, located outside the room were 2 loud motors. Kept me awake all night.

6

Jacqueline

3 Nov 2025

·

Stayed 1 night

We had to switch rooms twice to one that didn't smell funky. And then the bed in the suite was awful. The room was clean and the staff were lovely. The view was great too.

10

Terrance

12 Aug 2025

·

Stayed 1 night

From the minute we drove up to the hotel we were greeting by a very nice young man who helped us unload our luggage and made arrangements for parking. The inner court yard of the hotel is beautiful. Our room was huge, great sitting area, large bathroom and bedroom. Beautiful view of the Sacramento River.

10

Cindy

7 Aug 2025

·

Stayed 1 night

Breakfast is complimentary. Lots of choices. You don’t have to leave the hotel to dine. We were in a king size bed suite. Room was spacious. Bed was comfy, lots of pillows and perfect amount of layers.

10

Joey

13 Jul 2025

·

Stayed 1 night

Great stay. Wished the AC in the room would stay at selected temp. Thermostat kept resetting to default.

8

Caitlin

9 Jul 2025

·

Stayed 2 nights

Hotel was amazing for our family of 6. We could all stay in one room and the breakfast was the best hotel breakfast we've ever had. Also appreciated the free happy hour drinks and snacks. The pull out bed was extremely uncomfortable. I would not recommend an adult sleep on it unless you like the feeling of springs in your back all night and the parking was valet only and expensive.

8

Jesse

27 Apr 2025

·

Stayed 1 night

We stayed the night for a family trip to the A’s game. They had an awesome continental breakfast and they had a happy hour that had a lot of complimentary drinks with cheap food. The staff is friendly, helpful and welcoming. My only complaint is the HVAC systems in the room do not let you turn the air colder than 68, the room got exceptionally stuffy but the saving grace was our window opened 3-4” for fresh air. We will be staying here again because if thats my only complaint then its worth the $.

6

Lawrence D

28 Sept 2024

·

Stayed 1 night

I’ve stayed at numerous Embassy Suites & everything has always been 5-Star rated. This location has a number of rooms on the main street. I maybe got 2 hours sleep due to all the noise, cars, motorcycles, even trains. There is obviously no sound proofing. If you stay here, its a must to ask for a room NOT on the main street! Also, be aware, it’s 100% valet parking at $36 a day…

10

Rubi

7 Sept 2024

·

Stayed 1 night

The room was upgraded to a suite. It was comfortable and quiet. The complimentary breakfast was delicious. I will be back.

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Service

Service is widely praised as friendly, welcoming, and helpful across valet, front desk, and breakfast teams. Some guests experienced slow or understaffed moments, check in delays, or inconsistent information.

Related guest reviews

10

Barbara

20 Nov 2025

·

Stayed 1 night

Staff was absolutely fabulous and welcoming. From the front desk to the bartender at the cocktail reception, to the gentleman that cleared tables during the reception, they were very engaging . I felt like part of the family.

10

Brenda

6 Nov 2025

·

Stayed 1 night

Your valet parking attendant, the kind & friendly gal that checked us in, and the staff treating us during happy hour were except…just like our room (beautiful) & our breakfast! Thank you!

10

Cara

23 Aug 2025

·

Stayed 1 night

The staff was wonderful! Breakfast staff were so helpful and available. Front desk were very attentive and accommodating. Valet parking team were extremely thoughtful and anticipated our needs. Excellent customer service all around!

10

Trevor

5 Aug 2025

·

Stayed 1 night

Great place to stay. Staff was amazing and the hotel was very well kept even with the large convention that was going on when we stayed there.

10

Ana

13 Jun 2025

·

Stayed 1 night

The Valet service was quick and even helped with our luggages. Front desk service was professional, helpful, and made us feel welcome. The breakfast looks refreshing specially the omelette was cooked perfect. The plate buzzer was friendly, even took the time to take a photo for us. I give this Embassy Suite location and customer service a definite 5 stars!

2

Janelle

4 May 2025

·

Stayed 1 night

We chose this hotel because we’ve always had a great experience with Embassy and we particular loved the location of this specific one. We arrived at the facility at check-in time (4pm) but were told that the room wasn’t ready. No apology, no compensation, just told that our room wasn’t ready so we had to wait. Only when pressed if there was something they could do to remedy the issue is when they started offering compensation/solution (free parking, $25 gift card to their store, and another room that was actually clean and ready). Everything was offered but we were never given anything but the ready room. Staff needs to be better trained at customer service and folllwing through on their promises.

10

Fiona

1 Feb 2025

·

Stayed 2 nights

I have stayed here many times and have always had a very good experience. Especially, the staff at the restaurant and bar. I see the same faces every time. They must like their jobs.

2

Marvin

21 Jan 2025

·

Stayed 1 night

Upon checking into the hotel, the attendant at the front desk was rude and provided us with incorrect information. He informed us that our debit card was not on file, so we had to leave the hotel to retrieve it. However, upon returning, a gentleman named Neville assured us that there was no need to present proof of our debit or credit card since it was already on file. All he required was our address and full names. Additionally, before we went down for breakfast, we discovered that we had been checked out of our room before 11 a.m., and our key cards no longer worked. My husband had to speak with the same gentleman, and this issue occurred twice during our stay. The overall experience was frustrating and inconvenient. Instead of enjoying time with our daughters, we had to deal with the hassle of check-in issues and malfunctioning key cards. Given this experience, we’re uncertain if we would choose to stay here again.

10

Jamie

11 Oct 2024

·

Stayed 1 night

Hands down one of the nicest Embassy Suites I’ve stayed at! Great location on the riverfront. Old town Sacramento with some really cool shops only about a 3 minute walk. Clean, updated and friendly staff. Front desk staff could be a little more friendly and helpful. They acted as though customers were an inconvenience. Parking is $36 a night. I feel like every place charges for parking though. They do need additional valet people for a hotel this size. We had to wait for at least 10-15 minutes every time for our car. Other than that, beautiful scenery, awesome bar…will definitely stay again when we are in town!

10

Heidi

1 Jul 2024

·

Stayed 1 night

We were there for a concert nearby hotel was great nice and clean. However, when we were there, they needed more people working at the bar took us 20 minutes to get our first drink and then an additional 20 minutes to get the second drink and then additional 30 minutes to get the bill.

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Location

Excellent, walkable riverfront spot across from Old Sacramento and close to Golden 1 Center, Sutter Health Park, museums, and downtown. Some guests note road noise and that the area can feel less comfortable after dark.

Related guest reviews

8

Joan

30 Nov 2025

·

Stayed 3 nights

During our 3-night stay, we had some positive experiences as well as some negative. The hotel is in an great location, walkable to Old Sacramento and many other parts of the downtown area. The entrance and public area of the hotel are very attractive, open and spacious. The employees were pleasant and helpful. We had a King suite with river view. The bedroom was comfortable and quiet. The living room area where our daughter slept was somewhat noisy, as the window faced the open atrium area where there was music, talking, and breakfast area clatter. The floorplan of our room was not well designed. When one person goes in or out of the bathroom, the door bumps into anyone using the refrigerator, kitchen sink, or coffee maker. The microwave was on a very low shelf making it difficult to use. The microwave was a very old model that used a manual knob to set time in minutes rather than seconds, again making it difficult to use. The sink and surrounding counter was at an unusually high level, making it a bit awkward. One day the breakfast room was chaotic with too many people, and the staff was unable to refill the buffet areas fast enough to keep up with the demand. That was the day after Thanksgiving, so the breakfast hours probably should have been extended to a weekend schedule.

10

Maria

7 Oct 2025

·

Stayed 1 night

The location was perfect for an evening stroll while our girls attended a concert at Golden 1. We loved how close it was to the arena. We enjoyed the bar downstairs before walking around the shops nearby. Over all our stay was great at this hotel.

10

Shelly

29 Sept 2025

·

Stayed 2 nights

Great location near Old Town, yet a bit of road noise. The cheerfulness of the staff stands out. Breakfast was excellent.

10

WILLIAM

31 Aug 2025

·

Stayed 2 nights

The best in Sacramento. 5 minute’s walk to the Crocker Museum, another gem! Next to river walk. Highly recommended.

8

Blaise

13 Aug 2025

·

Stayed 1 night

Very friendly and helpful staff. Love the location just a quick walk across the bridge from Sutter Health Park. We came to town to watch the A’s and it was the perfect lodging for us.

10

Linda

19 Jun 2025

·

Stayed 3 nights

Clean, friendly, comfortable beds, fabulous breakfast! Very close to the ball stadium and other tourist sites. Felt completely safe in daylight hours but the streets were quite empty after dark, except for tents. I felt safe walking in a group but not sure as a single woman I wonder around alone

10

Therese

24 Feb 2025

·

Stayed 3 nights

Best location

10

Ben

6 Nov 2024

·

Stayed 1 night

Convenient to Old Scaramento Waterfront

10

Richard

3 Jul 2024

·

Stayed 1 night

Excellent location!

10

Lisa

10 Jun 2024

·

Stayed 2 nights

The hotel feels very upscale. The lobby, restaurant and common areas are all modern and beautiful The room is spacious and we enjoyed getting to bring our pup along and walk along the riverfront. The golden 1 center is less than a 10 minute walk and we felt safe leaving our concert and walking through old town with our daughters. It's a lovely area and the people are lovely too. Overall, a great trip and our go to for each concert or event in Sacramento.

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Dining

Breakfast is a highlight with a large buffet and made to order omelets, and the nightly manager’s reception with complimentary drinks is popular. Onsite bar and restaurant and room service earn generally positive feedback, though a few cite slow service or average dishes.

Related guest reviews

10

kevin

25 Aug 2025

·

Stayed 1 night

Good value especially if you’re a family of five, rooms are big, breakfast is awesome, happy hour is great

10

Audrey

17 Aug 2025

·

Stayed 1 night

We stayed here on a West Coast road trip and it was a perfect stop. We decompressed from our drive with fantastic cocktails and got a great recommendation from the bartenders for a restaurant we could walk to, since I had no desire to get back in the car. BTW, the restaurant was a Chinese place called Frank Fats - a Sacramento institution that I also recommend.

10

Jose

28 Jul 2025

·

Stayed 3 nights

Amenities was awesome. Breakfast was good. Resto offerings is a lot

10

Joe

12 Jul 2025

·

Stayed 1 night

Nice location. Walking distance to sutter health park and downtown Sacramento. This is my 5th time staying at this hotel. Staff is always great. Rooms are always clean. Free breakfast is always amazing. Made to order omelets, biscuit and gravy, waffles. French toast, bacon, eggs, sausage, cereal, fresh fruit, coffee, juice, bagels. You name it its they have it. We use embassy suites as are middle stop on our way home from our yearly disneyland trip which has kind of become a family tradition. I recommend this hotel over a disneyland one any day!!

10

Jacob

17 Jun 2025

·

Stayed 7 nights

One of the best hotel stays I've had--perfectly located just steps from the charming shops and restaurants of Old Sacramento. The complimentary made-to-order breakfast every morning was a great start to each day, and the manager's reception from 5:30-7 pm with complimentary drinks and appetizers was such a treat. Skip made the best Bloody Mary! Valet service was exceptional--super fast and always on point. Can't recommend this place enough!

10

Patricia

26 May 2025

·

Stayed 2 nights

This property is excellent!! Clean, spacious and quiet. Staff is extremely friendly and helpful. Breakfast wonderful. The only negative is the restaurant for dinner, not a good idea. The food tasted and appeared “premade” not flavorful.

10

Douglas

16 May 2025

·

Stayed 3 nights

Very comfortable and clean. Very friendly, hardworking staff. Great breakfast buffet and happy hour.

10

April

25 Mar 2025

·

Stayed 2 nights

The room was amazing. It was like a small apartment. It had everything we needed. It was clean. Customer service was excellent! We ordered room service from the restaurant and the food was delicious! We brought our dog, and the hotel was super pet friendly. They gave him a toy, a water bowl, and treats. The complimentary breakfast was delicious and more than what we expected. It was a full buffet and made to order omelettes. We will definitely stay here again and recommend to family and friends.

10

Annette

10 Mar 2025

·

Stayed 1 night

Great location and walking distance to Old Town Sacramento. The staff was helpful and nice. The food at the restaurant was fresh and delicious! The room was very spacious and comfortable. I will be staying here again for sure.

10

Kinte

7 Nov 2024

·

Stayed 3 nights

Breakfast was excellent. They had omelette station and complimentary happy hour with drinks 5:30-7 pm daily. Staff very friendly and I was able to check in a few hours early. Over very pleasant stay. Would definitely stay again and would recommend.

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Month	Average price
January	US$211
February	US$291
March	US$357
April	US$293
May	US$292
June	US$285
July	US$262
August	US$256
September	US$259
October	US$300
November	US$235
December	US$230

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $449	17 $430	18 $307	19 $201
20 $174	21 $298	22 $350	23 $372	24 $688	25 $285	26 $395
27 $155	28 $205	29 $299	30 $564

Su	Mo	Tu	We	Th	Fr	Sa
				1 $502	2 $463	3 $631
4 $336	5 $221	6 $307	7 $345	8 $309	9 $494	10 $354
11 $202	12 $216	13 $258	14 $259	15 $345	16 $822	17 $822
18 $752	19 $351	20 $544	21 $343	22 $194	23 $295	24 $333
25	26 $564	27 $293	28 $284	29 $190	30 $193	31 $189

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Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, River View (2 Room Suite)

Suite, 2 Queen Beds (2 Room Suite)

Suite, 1 King Bed (Partial River View)

Suite, 1 King Bed, Accessible, Corner (2 Room Governor Suite, Roll-In Shower)

Suite, 2 Queen Beds (2 Room Suite, Partial River View)

Suite, 1 King Bed (2 Room Suite)

Suite, 1 King Bed, River View (2 Room Suite)

Suite, 1 Double Bed, Accessible, Bathtub (2 Room Suite)

Suite, 1 King Bed, Accessible, Bathtub (2 Room Governor Corner Suite)

Suite, 1 King Bed, City View (2 Room Suite)

Suite, 2 Queen Beds, River View (2 Room Suite, Hearing)

Presidential Suite, 1 King Bed, River View (2 Room Suite)

Suite, 2 Queen Beds, Accessible (2 Room Suite, Hearing)

Suite, 1 King Bed, Accessible, Bathtub (2 Room Suite)

Suite, 2 Queen Beds, City View (2 Room Suite)

Suite, 1 King Bed, Accessible (2 Room Suite, Roll-In Shower)

Suite, 1 King Bed, Accessible (2 Room Suite, Hearing)

Suite, 2 Queen Beds, Accessible (2 Room Governor Suite, Roll-In Shower)

Suite, 1 King Bed (2 Room Governor Corner Suite)

Guest reviews

Fabulous

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What guests think

Property policies

Check-in instructions

Good to know

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FAQs about Embassy Suites by Hilton Sacramento Riverfront Promenade

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