Name: SpringHill Suites Miami Downtown/Medical Center
Address: 1311 Northwest 10th Avenue, Overtown, Miami, Florida, United States of America, Miami, Florida, US
Price range: US$109–US$265 per night
Rating: 7.78

What guests think

At SpringHill Suites Miami Downtown/Medical Center, travelers often praise friendly staff, spacious suites, and convenient access to the UM/Jackson medical campus, while noting mixed upkeep, paid parking and fees, and an urban setting with limited walkable dining.

Rooms are generally comfortable and roomy but can feel dated, dim, or noisy from the highway, and maintenance issues like finicky AC or bathroom hardware appear in multiple reviews. Cleanliness feedback ranges from very clean to reports of musty odors, stained carpets, and inconsistent housekeeping. Breakfast is commonly described as good or standard, while the on-site bar/restaurant has limited hours or selection and can be pricey; shuttles help for medical/cruise trips but availability is inconsistent. Expect a practical base near hospitals rather than a polished, walkable destination.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and restaurant plus a small pool and gym are available, and parking is in a paid attached garage that some found tight and expensive. Shuttle or house car helps for nearby hospitals or cruises, but availability and hours are inconsistent and there is no reliable airport shuttle.

Related guest reviews

8

Andrea

2 Aug 2025

·

Stayed 1 night

The bathroom and shower doors slide close but don’t lock (never seen this in a hotel before). The doors are also just frosted glass so even less privacy and the bathroom fan is barely audible. House car was nice that does close by dropoffs but only one car so availability was scarce. The shuttle from the airport wasn’t running. Good food at the restaurant and you get a $23 food and beverage credit. Construction right out front and the entranceway is a tiny lane with a wall on the left. Very difficult for larger vehicles.

10

Samuel

1 Jul 2024

·

Stayed 1 night

Conveniently located - close to the hospitals, which is why we booked at Springhill Suites/Downtown. The only thing is the parking fee. In my opinion, a bit too much (over $30 incl txs) per night. We paid $8 valet at the hospital. Big difference!

6

Kristie

10 Oct 2025

·

Stayed 1 night

Arrived to a crime scene, ambulance out front and 18-20 police cars. Took 2 hours to get checked in and to our room. My children were scared for their safety. I asked local and corporate to move us properties and they refused. They just offered to cancel me. Once in our room and settled down, a drunk man knocked on our door and woke the kids around midnight. He knocked for 30 minutes, I called the front desk 3 times and got put on hold each time for several minutes. We travel frequently all over the nation and my children have never been so nervous in any other property ever. Parking is very easy, safe, and accessible! Pool was clean but closes early!

10

william

2 Mar 2024

·

Stayed 1 night

Very convenient to U of Miami hospitals. Free shuttle service. Restaurant at faculty. Full breakfast. Very friendly efficient staff Perfect spot if you are in the area for medical needs

6

Roberto

7 Jan 2025

·

Stayed 4 nights

Room was not cleaned daily, restaurant and bar closed way too early and the breakfast menu was served in paper plates.

8

Becky

6 Dec 2024

·

Stayed 1 night

Rooms were nice. Food in their restaurant was horrible and way over priced. as was the service. Front desk service was chaotic and snippy. Main lobby and halls seemed dirty.

6

Lynn

12 Aug 2025

·

Stayed 1 night

The hotel is aged and in need of a facelift. Carpets are stained, furnishings are antiquated, mirrors are discolored. There is a restaurant, but food options are extremely limited. Many items on the menu are not available. The location is not in a good area. Not safe for walking.

4

Michael

23 Dec 2025

·

Stayed 1 night

I didnt like the fact you had to pay to park. Plus they charge some hidden fees for things i didnt even use.

6

Nicole

12 Sept 2025

·

Stayed 3 nights

Malik at the front desk was professional and polite. Great asset! The older lady at the bar area was terribly rude and dissmissive. Poor bar hours, limited transportation.

6

Bruce

11 Jun 2025

·

Stayed 2 nights

I chose this hotel because Bascom Palmer included it on their list of nearby hotels and said it has an airport shuttle. I was disappointed to discover that there was no airport shuttle. Someone needs to contact Bascom Palmer to update them on this change. The room and premises look nice but the bathroom door wouldn’t close all the way and the towel rack fell off the wall. It would have been nice to have a nightlight for the bathroom. The shower pressure was great and appreciated after a long day. The location is directly adjacent to a highway and it was noisy. Fortunately, I brought earplugs so I was able to sleep. The staff are very friendly and helpful.

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Cleanliness

Feedback is mixed: many guests found rooms clean, while recurring notes mention musty or mildew odors, stained carpets, and housekeeping that does not service rooms daily unless requested.

Related guest reviews

10

Ms Kim

21 Dec 2025

·

Stayed 1 night

Great place to stay! Very clean and spacious rooms! Friendly staff and food is very good!

6

Edgardo

6 May 2025

·

Stayed 2 nights

During my 2 days stay nobody clean the room

8

Jay

10 Nov 2025

·

Stayed 1 night

Comfortable bed, clean room

2

Paul

8 Dec 2025

·

Stayed 4 nights

The room was run down, dirty blinds, moldy and they only cleaned my room once.

4

Dilek

23 Feb 2025

·

Stayed 4 nights

Me and my guest stayed about four nights. We always had to ask for towels, and the room wasn’t cleaned. We literally had to complain to the front desk, two times for them to come tidy up.

2

Denise

9 Oct 2024

·

Stayed 1 night

The odor of mildew in room is heavy! My sister and I woke up with coughing and burning sinuses. THE WALLPAPER IN BATHROOMS IS BLACK MOLDED Issues and photos sent to Blanca Benade as requested by her. Waiting for response Evacuees 🙏

2

Shadi

3 Sept 2024

·

Stayed 7 nights

Not clean, the rooms smelled bad and the AC was noisy. Breakfast is very limited and poor quality. There are so many other hotels with lower prices that are much better. I stayed there because it is close to Jackson Memorial Hospital but you can stay in much better hotels in better areas, cheaper and better quality, and use Metrorail to go to UM or the hospital

6

Shalini

9 Aug 2025

·

Stayed 2 nights

This hotel requires upgrading. Carpet smells like mold. They do not clean room every day unless asked. Restaurant has limited option. Area around does not feel safe.

8

BARBARA

30 Nov 2025

·

Stayed 1 night

The air conditioning smelled of mold. One room I stayed in, the ac vents were dirty. The sound of the highway is loud. Would be good to have a louder fan or provide a sound machine. The smoke detector light was blinking the whole night (because the battery probably needed changing.) The 1st room I was given, the remote didn't work.

4

Michael W

5 Jul 2025

·

Stayed 1 night

Here for work and yeah… great size room, but smelled like sweat. Poop particles on the toilet seat, disgustingly dirty carpet, and a semen stain on the ironing board. The smallest pool I’ve ever seen. Water provided in the room for $8 a bottle.

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Rooms

Suites are spacious with comfortable beds, but decor feels dated, lighting can be dim, and highway noise or loud/inconsistent AC affects some stays. Several reviews also cite frosted, non-locking bathroom doors or minor maintenance issues.

Related guest reviews

6

Kenneth

27 Sept 2025

·

Stayed 2 nights

The staff was nice but the hotel itself wasn’t as nice. Weird room setup, air conditioning was very inconsistent both in the room and as you walked through the sections of the hotel, from the hallway, to the elevator, to the entrance of the parking garage. For a hotel right in the city and next to a major highway soundproofing was clearly not a consideration. I was on the top floor and could hear everything from outside clearly. Glad they allow pets and I had my dog with me, taking great care to be sure he didn’t make a mess, but the hallways reeked of either mildew or peoples cats, couldn’t figure out which. This was the perfect location for going to the medical services of UM but that’s it.

6

Michael

11 Dec 2025

·

Stayed 1 night

Rooms are nice size. Hotel in need of an update. Breakfast choices are limited. Bar ran out of Vodka which took a few days to replenish.

10

Yenise

3 Aug 2023

·

Stayed 2 nights

Very spacious rooms

10

Deborah

17 Nov 2025

·

Stayed 1 night

Large room with separate room for toilet. Refrigerator & microwave too! Bed & pillows were comfy.

6

Juan

4 Apr 2025

·

Stayed 1 night

The hotel was nice but the area it is in looked unsafe, and roads weren't in the best condition. The parking was very uncomfortable to navigate not to mention you have to pay extra to stay in the parking considering the aforementioned surroundings. The room was nice but extremely dark and had limited lighting.

8

BARBARA

30 Nov 2025

·

Stayed 1 night

The air conditioning smelled of mold. One room I stayed in, the ac vents were dirty. The sound of the highway is loud. Would be good to have a louder fan or provide a sound machine. The smoke detector light was blinking the whole night (because the battery probably needed changing.) The 1st room I was given, the remote didn't work.

6

Robert

7 Sept 2025

·

Stayed 1 night

Checking in took some time. One person for a lobby full of people. Breakfast was good and the staff for it was helpful. Room was musty smelling, very dimly lit, and the bathrooms are definitely in need of some attention. Better bring a flashlight as even with all the lights on in the room, you can hardly see. Several mystery stains on the carpet too. Rooms are crying for an update especially at this price. Location is not walking friendly unless you are going to the UF Hospital. Hotel does give you a 20$ credit towards the in house restaurant which is nice, but when everything costs so much it’s kind of a wash. 5$ for a small bottle of water is crazy. Overall an average hotel stay I’d expect at a Days Inn or Motel 6, but not at a Marriott Property. Beds were clean at least which is the biggest deal for me.

10

Thomas

15 Mar 2025

·

Stayed 1 night

Very nice and clean. Don’t stay on the highway side as it’s a little noisy.

8

Michael

22 Nov 2025

·

Stayed 1 night

Rooms are dated. Carpet is dirty. Convenient location. Restaurant staff is hard working.

6

Bruce

11 Jun 2025

·

Stayed 2 nights

I chose this hotel because Bascom Palmer included it on their list of nearby hotels and said it has an airport shuttle. I was disappointed to discover that there was no airport shuttle. Someone needs to contact Bascom Palmer to update them on this change. The room and premises look nice but the bathroom door wouldn’t close all the way and the towel rack fell off the wall. It would have been nice to have a nightlight for the bathroom. The shower pressure was great and appreciated after a long day. The location is directly adjacent to a highway and it was noisy. Fortunately, I brought earplugs so I was able to sleep. The staff are very friendly and helpful.

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Service

Staff are frequently described as friendly and helpful at the front desk and restaurant. However, thin staffing can cause slow check-in or delayed responses, and a few guests reported rude interactions or poor bar service.

Related guest reviews

10

Ms Kim

21 Dec 2025

·

Stayed 1 night

Great place to stay! Very clean and spacious rooms! Friendly staff and food is very good!

10

Faith

27 Nov 2025

·

Stayed 8 nights

The hotel is clean, comfortable with ample parking. We went for medical purposes and it was super close to the hospital. What makes this hotel shine is the amazing staff! From the cleaners, to the kitchen staff to the wonderful front desk people - they all were polite, friendly and accommodating. They did whatever they could to ensure that we were comfortable during our stay and we are thankful for their care and attention. If I HAD to give a critique - it would be to increase the variety of foods at breakfast - it was a little monotonous. Otherwise - an amazing hotel with wonderful value. We will absolutely recommend to any of our family or friends who need to stay in the area for business or health related issues.

6

Kristie

10 Oct 2025

·

Stayed 1 night

Arrived to a crime scene, ambulance out front and 18-20 police cars. Took 2 hours to get checked in and to our room. My children were scared for their safety. I asked local and corporate to move us properties and they refused. They just offered to cancel me. Once in our room and settled down, a drunk man knocked on our door and woke the kids around midnight. He knocked for 30 minutes, I called the front desk 3 times and got put on hold each time for several minutes. We travel frequently all over the nation and my children have never been so nervous in any other property ever. Parking is very easy, safe, and accessible! Pool was clean but closes early!

10

Tobie

7 Dec 2025

·

Stayed 9 nights

Breakfast was great. Food at bar good. Room clean and staff nice. Liked using gym. Staff very helpful.

10

Kathreena

29 Dec 2024

·

Stayed 1 night

Only rating because we had such a pleasant experience with Thomas at the front desk! Our original hotel booked fell through so we had to scramble finding a new room after arriving late to Miami following multiple flight delays (don't ever fly American Airlines). But Thomas helped us get into an available room around 8am despite letting us know that it wasn't a guarantee. Overall would come back just because check-in was such a pleasant experience!

6

Karen

8 Feb 2025

·

Stayed 2 nights

There was 1 bartender to take food and drink orders and a bunch of people. I really felt sorry for the young man because he kept having to take food orders to the kitchen and fix drinks for everyone.

6

Robert

7 Sept 2025

·

Stayed 1 night

Checking in took some time. One person for a lobby full of people. Breakfast was good and the staff for it was helpful. Room was musty smelling, very dimly lit, and the bathrooms are definitely in need of some attention. Better bring a flashlight as even with all the lights on in the room, you can hardly see. Several mystery stains on the carpet too. Rooms are crying for an update especially at this price. Location is not walking friendly unless you are going to the UF Hospital. Hotel does give you a 20$ credit towards the in house restaurant which is nice, but when everything costs so much it’s kind of a wash. 5$ for a small bottle of water is crazy. Overall an average hotel stay I’d expect at a Days Inn or Motel 6, but not at a Marriott Property. Beds were clean at least which is the biggest deal for me.

4

Ashle

22 Sept 2025

·

Stayed 2 nights

Overnight front desk staff (women wears glasses) absolutely disgusting attitude terrible service made racist remarks with another guest . Was completely embarrassed and uncomfortable. For I booked this hotel for my family to be treated weirdly. Wasn’t attentive stood behind another guest She was helping for quite some time. Completely ignored us .with them, conversing about nothing and laughing at the fact that we were waiting insinuating, racist remarks. Late at night. Never answered the phone when we called front desk from our room. Coffee machine was dirty, and broken. Microwave barely worked. Made our experience uncomfortable. I hope she improves her customer service and does not discriminate anymore. She also lied about curtains policies/fees and my bank statements did not match the price that she told me upon paying . Never have a problem paying I just don’t like to be lied about the price. It’s unprofessional and misleading. Just very unnecessary weird behavior from this individual. Overall the stay was tolerable other staff was friendly and informative when I addressed my issues and had great problem solving skills. It was just this one individual that worked overnight that just seemed that she hated her job and hate people. I will not be booking here again.

6

Aubri

19 Dec 2025

·

Stayed 1 night

There needed to be more staff. The young man that checked us in was drowning by himself. Also we came back to the hotel late a night later that day and there was no one at the front desk. We needed towels and a blanket and the security guard had to help us after 30 minautes trying to reach somebody.

10

Loriana

9 Feb 2025

·

Stayed 1 night

Check in staff was a young guy in training. He was excellent!! He was efficient, friendly, and informative. It was a warm welcome to the hotel.

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Location

Highly convenient to the University of Miami/Jackson medical facilities, Marlins ballpark, and cruise departures. The immediate area feels urban with limited walkable dining and some safety concerns, plus highway noise for certain rooms.

Related guest reviews

6

Rachael

3 Aug 2025

·

Stayed 1 night

Would not recommend area. Doesn’t seem safe. Nothing in real walking distance Front desk and bar staff curt. Furniture and decor show a lot of wear. Obvious the cleaning people do the bare minimum. The courtesy vehicle is literally only run by 1 individual. You only get a ride based on his availability.

8

Jill

6 Jun 2023

·

Stayed 1 night

Convenient location near U of Miami Hospital. Room is comfortable. Bed is great. Good amenities. If I’m visiting U of Miami hospital, I will definitely stay here again

8

Christopher

10 Feb 2025

·

Stayed 1 night

Decent hotel with a number of amenities and some transportation to places if needed. It's in a weird spot downtown though and access is really a pain. Even just parking and checking in is tough because they don't offer a good place to temporarily park while getting a key for parking. Also, the area is pretty sketchy with homeless around, police roaming the area, and generally not a clean surrounding area. Rooms were nice though and breakfast was decent. Not sure I would go back because of the parking and location.

10

steve

15 Aug 2025

·

Stayed 2 nights

The property is clean, the staff is friendly. It is a 20 minute walk to Loan Depot Park

8

James

31 Aug 2024

·

Stayed 2 nights

The hotel was nice and clean. The staff was friendly and the breakfast was good. We just didn’t like the area. We would walk our dogs around and there were a few homeless people and the area was under construction. I wouldn’t want to walk around by myself at night.

10

Susan

5 Apr 2025

·

Stayed 1 night

Excellent location close to Miami Marlins Ball Park, I was able to walk there for the Home Opener. Large room, comfortable bed, nice breakfast and lobby bar. Only issue, needs some new carpet and a bit of updating.

6

Lynn

12 Aug 2025

·

Stayed 1 night

The hotel is aged and in need of a facelift. Carpets are stained, furnishings are antiquated, mirrors are discolored. There is a restaurant, but food options are extremely limited. Many items on the menu are not available. The location is not in a good area. Not safe for walking.

10

Thanh Giao

24 Mar 2024

·

Stayed 2 nights

Conveniently close to Jackson Memorial. Clean and well maintained. Breakfast is ok. Neighborhood is not great.

8

ROBYN LEE

27 Feb 2024

·

Stayed 1 night

Not a great area. But convenient to medical facilities

10

Jeremy

15 Mar 2025

·

Stayed 1 night

Great location for a stopover when going on or coming back from a cruise out of Port Miami. They also have a shuttle to the cruise terminal for $10 per person.

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Dining

Breakfast is often described as good or standard. The on-site restaurant/bar earns mixed reviews for limited hours or selection, inconsistent service, and high prices, though some guests appreciated a daily food-and-beverage credit.

Related guest reviews

8

Scott S

24 Aug 2025

·

Stayed 2 nights

The fact that there were really no dining options around or near the hotel was a bummer. I will say the food offered at the hotel wasn't bad and actually pretty good!

8

Andrea

2 Aug 2025

·

Stayed 1 night

The bathroom and shower doors slide close but don’t lock (never seen this in a hotel before). The doors are also just frosted glass so even less privacy and the bathroom fan is barely audible. House car was nice that does close by dropoffs but only one car so availability was scarce. The shuttle from the airport wasn’t running. Good food at the restaurant and you get a $23 food and beverage credit. Construction right out front and the entranceway is a tiny lane with a wall on the left. Very difficult for larger vehicles.

10

Faith

27 Nov 2025

·

Stayed 8 nights

The hotel is clean, comfortable with ample parking. We went for medical purposes and it was super close to the hospital. What makes this hotel shine is the amazing staff! From the cleaners, to the kitchen staff to the wonderful front desk people - they all were polite, friendly and accommodating. They did whatever they could to ensure that we were comfortable during our stay and we are thankful for their care and attention. If I HAD to give a critique - it would be to increase the variety of foods at breakfast - it was a little monotonous. Otherwise - an amazing hotel with wonderful value. We will absolutely recommend to any of our family or friends who need to stay in the area for business or health related issues.

8

Becky

6 Dec 2024

·

Stayed 1 night

Rooms were nice. Food in their restaurant was horrible and way over priced. as was the service. Front desk service was chaotic and snippy. Main lobby and halls seemed dirty.

10

Gari-Lyn

1 Aug 2025

·

Stayed 4 nights

Was pleasantly surpirsed to find out yhey give $23 credit daily for their restaurant/bar. I had free lunch every day during my stay. The staff were very friendly and helpful. A great location.

10

Sharon

11 Dec 2025

·

Stayed 4 nights

Bfast standard fare. Ready on time

6

Lynn

12 Aug 2025

·

Stayed 1 night

The hotel is aged and in need of a facelift. Carpets are stained, furnishings are antiquated, mirrors are discolored. There is a restaurant, but food options are extremely limited. Many items on the menu are not available. The location is not in a good area. Not safe for walking.

6

Nicole

12 Sept 2025

·

Stayed 3 nights

Malik at the front desk was professional and polite. Great asset! The older lady at the bar area was terribly rude and dissmissive. Poor bar hours, limited transportation.

10

Mary Ann

20 Dec 2025

·

Stayed 1 night

Very friendly check in service. Breakfast was good. Potatoes were very good. Thanks

8

Debbie

9 Oct 2025

·

Stayed 3 nights

The room was clean and comfortable. The staff greeted me warmly and were attentive. The food was atrocious and very slow to take order and complete order. Finding hot water in the morning for tea was almost impossible. Hotel served its purpose; I was there because a loved one was in the hospital for several days.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$233
February	US$242
March	US$275
April	US$205
May	US$173
June	US$185
July	US$179
August	US$124
September	US$127
October	US$147
November	US$157
December	US$182

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $190	17 $133	18 $181	19 $149
20 $126	21 $118	22 $118	23 $118	24 $118	25 $161	26 $161
27 $117	28 $118	29 $118	30 $118

Su	Mo	Tu	We	Th	Fr	Sa
				1 $109	2 $190	3 $189
4 $146	5 $146	6 $146	7 $146	8 $146	9 $228	10 $228
11 $164	12 $146	13 $146	14 $146	15 $165	16 $265	17 $265
18 $155	19 $155	20 $155	21 $155	22 $155	23 $209	24 $209
25 $155	26 $155	27 $155	28 $155	29 $155	30 $214	31 $218

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Monthly average prices

About this property

Location

Room options

Studio, Multiple Beds (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Studio, Multiple Beds (Hearing Accessible)

Studio, 1 King Bed with Sofa Bed

Studio, Multiple Beds (Mobility Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Studio, Multiple Beds

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about SpringHill Suites Miami Downtown/Medical Center

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Prices for upcoming dates