Name: The Elser Hotel Miami - An All-Suite Hotel
Address: 398 Northeast 5th Street, Downtown Miami, Miami, Florida, United States of America, Miami, Florida, United States of America
Rating: 8.9

Guest reviews

8.9

Fabulous

Based on 3,369 verified reviews

What guests think

AI-generated summary based on recent guest reviews

The Elser Hotel Miami - An All-Suite Hotel draws praise for its downtown location near Bayside, the cruise port and Kaseya Center, modern rooms with kitchens and views, and a standout rooftop pool and gym, though peak periods can feel crowded.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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6

Tania

2 weeks ago

·

Stayed 2 nights

We had breakfast and it was very nice looking at the ball in the terrace. One of the receptionist was not very helpful, and they were extremely strict in the checkout, when I came to open my room to take my luggage exactly at 12 PM my keys didn’t work anymore. Some of the staff was very nice ,however, my room didn’t have lights on the sides of the bed, and the plugs didn’t work, the TV was not working..

10

Wilfredo

2 weeks ago

·

Stayed 2 nights

Beautiful..

8

Michelle

2 weeks ago

·

Stayed 1 night

needed tech support as soon as we got there to just get from garage to hotel. Pool was fantastic. Food at pool bar was poor. Ordered tacos and not good. How can you make bad tacos.

10

Roald

3 weeks ago

·

Stayed 1 night

Great Pool, with terrific view over the Bay Area

8

kevin

3 weeks ago

·

Stayed 1 night

Arrival was smooth. Pre-checkin on their app. For some inexplicable reason, it recorded my phone prefix as +110 (instead of +1) which ensured I could get no communication from the hotel. Front desk lines always seemed lengthy when you needed help. Doordashing dinner was a nightmare as there is no where for drivers to park at that time of day. Went to the concierge in the morning to arrange a cruise transfer, but the concierge showed up about 20 minutes late that morning, and the front desk couldn’t/wouldn’t help. Aside from those things, the room was gorgeous, the view incredible, and you can’t really be any closer to the cruise terminals. The cruise transfer ultimately was easy and smooth (once arranged), and there are convenient shopping and dining options around.

398 Northeast 5th Street, Downtown Miami, Miami, Florida, United States of America

Location

A stay at The Elser Hotel Miami places you in the heart of Miami, steps from Bayside Marketplace and Downtown Miami Shopping District. This hotel is 0.2 mi (0.3 km) from Kaseya Center and 0.1 mi (0.2 km) from Bayfront Park.

Downtown Miami Shopping District(0.1 Miles)

Freedom Tower(0.1 Miles)

Bayside Marketplace(0.1 Miles)

Bayfront Park(0.1 Miles)

Kaseya Center(0.2 Miles)

Island Queen Cruises(0.2 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 23:59

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of USD 63 per night with in/out privileges. Valet parking is also offered at a fee of USD 78.75 per night, also with in/out privileges. Parking height restrictions apply.

Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee, approximately USD 25 to 50 for adults and children.

Pets are allowed in specific rooms only, with a pet fee of USD 150 per accommodation, per stay, and a pet deposit of USD 125 per stay. Service animals are exempt from fees.

Check-in is from 4:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Airport shuttle services are available for a surcharge, operating within a 1.7-mile radius of the property. Guests can arrange the transfer directly with the property.

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility should be confirmed directly with the property.

The property is centrally located in Miami, just steps from Bayside Marketplace and the Downtown Miami Shopping District. It is 0.2 miles from Kaseya Center and 0.1 miles from Bayfront Park.

Yes, the property features an outdoor heated pool, operational from 8:00 AM to 8:00 PM. There is also a rooftop pool available for guests.

Children are allowed at the property, and the minimum age for children to stay for free is not specified. Families are encouraged to contact the property for specific arrangements.

The Elser Hotel Miami - An All-Suite Hotel

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The Elser Hotel Miami - An All-Suite Hotel.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Fabulous

What guests think

Location

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs

Have a question?

Similar properties

The Elser Hotel Miami - An All-Suite Hotel