Hotel Indigo Miami Brickell by IHG

Basic room, nothing special about this hotel but they benefit from a great location, short walk to Miami Ave and all the stuff that’s there but service from the staff could use a lot of work. We were checking in and yes it was F1 weekend and we had rooms booked. We repeatedly were told that they maybe would be ready before 4 but the front desk person was very aloof. When 4 PM arrived only one was ready and the other two took another two hours to get ready and in a staggered fashion, which was very frustrating. Additionally, other guests were experiencing the same issue we were and it just always seemed like a mess at check-in and nobody knew what they were doing. Moreover, none of the staff seem to be much bothered by any of that, and there was very little to no customer service or recognition about the wait times or messing up things or things like that. All they did was offer us some free drink cards thinking that should take care of it when in fact, those drink cards are limited to only beer and wine. Got a good rate, which is the main reason we stayed, but I don’t think I would stay there again, even if we had a good rate.

Make sure you're not assigned a room connected only by a door, as you can hear everything said in that room. Also, ensure that if there are pets in the adjoining room, they are not left alone at night. At 1:00 AM, we complained to the front desk about the dog's constant barking, and it was resolved, but the guests were very noisy upon arrival.

I recently stayed at Hotel Indigo in Miami, and the location was honestly the highlight for me. It’s right in Brickell, so I was within walking distance of a lot of shops and restaurants I already frequent, which made the whole trip feel easy and familiar. The hotel itself has a clean, modern vibe. My room was comfortable, nothing over the top, but it had everything I needed for a short stay. The bed was solid, and overall it felt like a good place to come back to after being out most of the day. Service was decent. No major issues, but nothing that really stood out either. It got the job done.

Todo excelente

When we took a shower the drain was get back up.