Name: Hampton by Hilton Liverpool/John Lennon Airport
Address: Speke Hall Avenue, Liverpool Airport, Liverpool, England, United Kingdom, Liverpool, Merseyside, GB
Price range: $84–$208 per night
Rating: 7.9

What guests think

At Hampton by Hilton Liverpool/John Lennon Airport, guests praise the unbeatable location opposite the terminal, generally clean, comfortable rooms and friendly staff, but also report recurring issues with breakfast quality, limited evening dining, and intermittent air conditioning noise or faults.

The location is exceptionally convenient for early flights and public transport, and rooms are typically quiet despite runway views. Several reviews note extra costs and access quirks, including paid parking with confusing signage and the entrance via the multi-storey. Room comfort is generally good, though sofa beds can be uncomfortable and some rooms lack small touches like USB charging or true blackout curtains. Expect a practical, convenient stopover with some service and dining limitations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are functional but constrained at times: paid parking is available though signage and access via the multi-storey can confuse, and refurbishments temporarily limited public toilets and bar/restaurant areas. A small gym is mentioned as clean but limited.

Related guest reviews

10

Craig

May 2, 2025

·

Stayed 1 night

Usual hampton by hilton quality. Entrance is on the 5th floor of the multi storey xar park

8

Barry

Sep 7, 2024

·

Stayed 1 night

Excellent location for Liverpool Airport, parking very expensive, meal menue very basic

8

Paul

Sep 26, 2023

·

Stayed 1 night

Perfect location directly opposite the terminal. Poor signage for parking cost me £5 to literally turn around and exit the parking lot immediately after entering, in the wrong lane.

6

Karen

Aug 3, 2025

·

Stayed 1 night

Room was spacious and clean. Staff on reception were welcoming and friendly. Gym clean, although limited. Disappointed that the tables in the bar area were unclean and needed wiping despite the place being empty. Breakfast wasn’t great, limited cereals, ham curled up at the edges, overcooked sausages and raw mushrooms. Only a few oranges for fruit. Poor continental choice too. Very overpriced for what we received. Car park charge was £12 and visitor charge per person per night. Don’t think we would stay here again

8

Ernest J

Oct 5, 2023

·

Stayed 1 night

Hotel has no toilet facilities in reception/bar area- you have to go to your room or friends have to go into the airport to use toilet - this has been going on for 3 months now due to incomplete renovation Also breakfast was poor due to breakfast area undergoing renovation

8

Jon

Jun 30, 2023

·

Stayed 2 nights

First thing to share is that the hotel is on the top level of Liverpool airport's short stay carpark, when you arrive at the entrance of the carpark it states overnight parking cost £58. I almost turned around and left when i saw this, Ignore this, guests at the hotel get a much cheaper rate, as long as you notify the front desk. When i stayed it was £12 per night. Unfortunately when i stayed the kitchen was out of action, so meals weren't available, however there was a pretty good pizza available. The hotel was in very good order, very clean and tidy, my room was nearly on the top level and offered what i felt was a good view, mostly of the carpark and airport, but also the mersey beyond. I enjoyed my stay here and would recommend it if you are in the vicinity.

4

Adam

Oct 11, 2023

·

Stayed 1 night

The staff were good. However the hotel itself is not in good shape. No beer on tap, no working toilets on the reception/ bar floor- told to go back to room. Walls are paper thin, was woken up by room next door using hairdryer at 5am. It has the advantage of being super close to the airport- other than that, avoid.

4

Abi

Feb 25, 2024

·

Stayed 1 night

Stayed here as we had an early flight, barely slept a wink as the bed was rock solid, toilet constantly leaked so barely flushed, location is convenient but that’s where the positives ended

8

S

Jun 2, 2024

·

Stayed 1 night

Excellent location and good value (when on offer). Enjoyed the stay however had a problem finding the hotel/car park. There are no signs how to get to the hotel and could easily end up on another car park on the ground flood (and get charged extra). No hotel phone number on tbe booking to call them. Also no info on hotel website on where to park.

6

Bernard

Jan 14, 2025

·

Stayed 1 night

Parking not clear went in wrong park and had to pay £5 to get out Although the hotel stated parking available it cost a further £12 I had to wade through wet and slush to reception to find out where to park

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Cleanliness

Rooms are generally clean and well-presented, with several guests praising fresh linens. However, multiple reviews report lapses such as hairs or stains, dirty towels, or messy breakfast areas.

Related guest reviews

6

Rosa

Nov 16, 2023

·

Stayed 2 nights

The dining area was filthy. Dirt on the floor with remains of food from customers breakfast. Serving spoons were not resting on a plate but instead a table spoon rested on a paper napkin which stuck to the spoon! The sliced bread was uncovered. Serving area was messy , unattended in order to maintsin cleanliness standards. A cloth and cleaning agentvwas the first thing visible on the table where serving plates were made available. I informed receotion staff and it seemed to be "fobbed"off -apologies given but nothing attended to even after i went back to help myself to some coffe from the filthy coffee/tea machine with spilafes onnthe floor abd sugar and stained fluids on shelf. 5 other customers were unhappy with regards to cleanliness ( only one othet customer also spoke to reception staff)and condition of dining area and food service area. The customer dining room bin was overflowing to max with rubbish spilling over. Weetabix was sprawled on table tops. Food ( bacon/ scrambled egg) in bain-marie was dry and unpalatable with dirty table spoons( not serving spoons) - some directly on the table top, some on a paper napkins! I have taken photographs. Appaling level of cleanliness. Bedrooms were of an "alright" standard ' - corridor carpets had obvious dirt on them. Bathrooms were decently supplied with tissues, toilet roll,toiletries and bath towels which was axrekief. I stayed for 2 nights. I was not a happy customer. Will stay at Premier Inn or Travel Lodge next time.

4

Krzysztof

May 12, 2025

·

Stayed 1 night

Four out of five towels were Dirty (visible stains) and not feeling fresh. Blod stains on the bed sheet. Overall got a strange feeling about this hotel from the start of my stay. I wouldn't recommend it.

2

serge makain

Feb 24, 2025

·

Stayed 1 night

Dirty

2

Darren

Feb 4, 2023

·

Stayed 1 night

I Am left totally underwhelmed by my visit and it didn't fulfil the 100% happy guarantee it didn't even come close, one of the worst hotel visits I've ever experienced. On entering not one receptionist even cracked a smile, they looked positively unhappy to be there. The conversational tone wasn't great or welcoming. As I arrived late I just wanted a quick shower and food, iI found my room freezing cold as the heater was switched off and there was no water pressure in the shower so the water just dribbled out and was either freezing cold or scolding. I went to reception to complain and they told me they would investigate while I ate food, someone went up to investigate and when I went back to the reception desk I was told that every room on that level had the same problem so there was no benefit on changing my room and there wasn't anything that could be done, and they didn't expect anyone to look at the problem e.g. a plumber till the following day. My room had rubbish on the floor so it didn't look as though it had been hoovered, the paint and décor was tired, the bed sheet was dirty, A towel was dirty. The Bed was very hard and the 4 pillows were tiny square as hard as sugar cubes. Food wasn't great and the breakfast was overcooked and cold I complained and they removed everything. The curtain was tissue thin so the airport lit up the room. Slamming doors woke me up at 5 I can only count my blessing there were no late flights. Id avoid.

2

Anna

Mar 10, 2025

·

Stayed 1 night

We stayed for one night on our way back from holiday. The sofa bed was unfolded and made ready for our 4 year old to sleep in. Sticking out of the side, clearly visible was a large tissue, drenched in blood. We called reception immediately and we were moved to another room but I couldn’t believe it.

4

John

Feb 3, 2025

·

Stayed 1 night

Bed linen smelt and found some hairs on the sheets before use. Hotel is very conveniently positioned for the airport

8

Dan

Oct 1, 2025

·

Stayed 1 night

Much better experience than before. Room was much cleaner.

2

Lydia

Jun 6, 2025

·

Stayed 1 night

Staff really hard working and check in was quick- the room was filthy, and an old crisp packet under the bed.

8

Shirley

Jun 4, 2025

·

Stayed 1 night

Need to clean up outside, cigarette butts everwhere

4

Pauline

Oct 11, 2025

·

Stayed 1 night

Hairs in shower, double bed was rock hard and the sofa bed was awful. It had a huge dent in the mattress, so I sank with my head downhill and legs raised!! I ended up sleeping at the foot of the sofa bed, but there was a metal bar across the bed which meant I had to sleep half way down the bed to avoid it which meant I had to sleep scrunched up in a ball. Hardly slept. Wouldn't stay here again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, quiet for an airport hotel and beds are often comfortable, with some runway views. Common complaints include noisy or ineffective air conditioning, uncomfortable sofa beds, limited in-room amenities (e.g., no USB ports), and light curtains.

Related guest reviews

6

Harry

Oct 31, 2024

·

Stayed 1 night

The rooms were fine. However, they did not have fridge in room nor luggage carts in lobby. Also, they had the hardest hotel beds we have slept on in decades.

8

John

Jun 22, 2025

·

Stayed 1 night

Room was grand but couldn't get air conditioning off so quite cold and quilt was too light. Fairly noisy with people talking all night in neighbouring rooms. Breakfast was ok but mushrooms were not cooked. Overpriced but convenient.

6

Anita

Apr 8, 2025

·

Stayed 1 night

I did not like the noisy air conditioner and the extra bed which is sofabed is just very very uncomfortable

8

Tamara

Sep 23, 2025

·

Stayed 1 night

Fab location , friendly and accommodating staff, room clean and good size

4

Lindsay

Jun 11, 2025

·

Stayed 1 night

Air con fan would intermittently ’rattle’ all night long, but room was too stuffy to do without. I am sure we had this problem years ago. Very overpriced as well for basic amenities and drinks etc.

8

Shirley

Jan 14, 2025

·

Stayed 1 night

Generally a good experience for a one night stay.Would have preferred an opening window and would also have thought that there would have been usb points.No drawers so nowhere to put clothes other than a shelf which was high up.Ok for one night but not for longer.Staff pleasant and polite and the stay served it's purpose

10

Patricia

Jun 22, 2025

·

Stayed 1 night

Clean, comfortable room. Excellent shower. Quiet despite of being so close to the airport. Breakfast adequate. Staff good. Would stay again.

8

Stefan

Jan 5, 2025

·

Stayed 1 night

Breakfast very good Air con in the room rattling like a tin can!

4

Martina

May 25, 2025

·

Stayed 1 night

Uncomfortable and small beds

2

Carol

Mar 23, 2025

·

Stayed 1 night

Awful, next door was having a party, the noise was so bad I could hear it with earplugs in, phone to reception didn't work but they did come up and ask them to keep it down. It carried on so I moved rooms but it is a noisy hotel as a rule being an airport one, wouldn't stay here again due to this

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Service

Staff are frequently described as friendly, helpful and efficient, with quick check-in noted. Recurring issues include staffing shortages causing waits, early housekeeping knocks, and inconsistent handling of deposits or requests.

Related guest reviews

8

Edith

Oct 28, 2025

·

Stayed 1 night

Stayed twice on 19th and 27th Oct as we were flying from Liverpool airport. On 19th there was only 1 member of staff covering check in and food orders. A queque formed at each and eventually another member of staff arrived. Not good enough. This is not a criticism of the member of staff who was doing her best to check guest in.

10

Revd Geoffrey

Jul 13, 2025

·

Stayed 3 nights

If I could remember the names of the duty staff, I would individually name and praise them. I discovered a number of defects in our assigned room; (408) and reported them at breakfast. they were all remedied before we had finished our meal! We could not have asked for more supportive and friendly staff.

10

Paul

Jul 5, 2024

·

Stayed 1 night

Great overnight stay before our flight. The experience was made even better by the service we received from the young man at check in

8

Anne

Jan 18, 2025

·

Stayed 1 night

My only disappointment was no wake up call available for a very early flight. So half awake all night to make sure I heard my phone alarm.

8

adrian

May 20, 2023

·

Stayed 1 night

woken up by housekeeping at 8.20 am trying to open the door despite being given a late checkout. we did not check in until after midnight.maybe they should be given a list of who has checked out before trying to clean the rooms

6

KATHARINE

Aug 29, 2025

·

Stayed 1 night

PROS- -friendly and helpful front desk staff -excellent location, quick walk to airport -clean CONS -bad smell in one of the rooms -none of the lights worked (even with card in) in one of the rooms -housekeeping staff came and knocked loudly on every room in corridor at 8 AM. We arrived in the middle of the night with small children and it was a one night stay so the hotel should be managing this better. -breakfast -many things empty when we arrived but they slowly refilled them.

10

George

Aug 28, 2025

·

Stayed 1 night

Reception staff were very pleasant and helpful. A credit to Hilton who should be oroud of their people.

6

agnieszka

Jul 17, 2025

·

Stayed 1 night

Location wise great 5 mins from airport. Room outdated for Hilton quality. Sofa bed instead 2nd bed not ideal for the price paid therefore didnt use. Cleanliness bathroom ok very clean , dust behind bed lamps not great. Not enough coffee milk for 2 people. Staff friendly very good service. Charged 50 extra on arrival deposit , hidden cost showed after booking. Breakfast o.k. Overall positive experience. Would I book again ? Only because of location.

10

elaine

Nov 17, 2025

·

Stayed 1 night

Easy check in, lovely hotel and room and all staff really nice and friendly.

2

Kristine

Jun 11, 2025

·

Stayed 1 night

Terrible customer service!

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Location

Outstanding location directly opposite the terminal with easy public transport links; many guests find it ideal for early or late flights. Some mention confusing parking directions and access via the car park.

Related guest reviews

10

Craig

May 2, 2025

·

Stayed 1 night

Usual hampton by hilton quality. Entrance is on the 5th floor of the multi storey xar park

10

Glenis

Sep 2, 2025

·

Stayed 1 night

Great for early flight from Liverpool l

10

Tracy

Oct 12, 2025

·

Stayed 1 night

Brilliant location for airport. Ample parking Staff were brilliant Room adequate and very clean

8

Paul

Sep 26, 2023

·

Stayed 1 night

Perfect location directly opposite the terminal. Poor signage for parking cost me £5 to literally turn around and exit the parking lot immediately after entering, in the wrong lane.

10

Zack

Dec 7, 2025

·

Stayed 1 night

Great location right opposite airport and good for early flights and a great view of the run way!

8

Anthony

Dec 13, 2024

·

Stayed 1 night

Very convenient and fair value when flying in or out. A night for two with breakfast is about the same price as a week's parking so it makes sense to come by public transport and stay over

10

Sharon

May 15, 2025

·

Stayed 1 night

Just a short walk from Liverpool airport.

10

sean

May 27, 2025

·

Stayed 1 night

Excellent hotel with good transport links into Liverpool City centre or Liverpool South Parkway. Bus terminal right opposite the hotel. Stayed for one night, and room was spacious and clean and staff are very friendly.

10

john

Jul 13, 2025

·

Stayed 1 night

Great location, not just for the airport but for the city centre using public transport.Rooms were very comfortable with great air conditioning.Breakfast was excellent with cereals and pastries starting at 4am and a cooked breakfast at 6am.

8

S

Jun 2, 2024

·

Stayed 1 night

Excellent location and good value (when on offer). Enjoyed the stay however had a problem finding the hotel/car park. There are no signs how to get to the hotel and could easily end up on another car park on the ground flood (and get charged extra). No hotel phone number on tbe booking to call them. Also no info on hotel website on where to park.

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Dining

Breakfast quality and variety are inconsistent, and periods of refurbishment led to limited or bagged options; early continental items start around 4 a.m. Evening dining is available but often limited, sometimes microwaved or sold out, and considered pricey.

Related guest reviews

4

Gillian

Feb 25, 2025

·

Stayed 1 night

Very clean rooms, convenient for airport, and friendly staff. However, no bath towels in room, kettle didn’t work, clanging noise all night from air conditioning which was turned off and noise from other rooms. Very limited menu. Ordered food which did not arrive. Ran out of drinks at the bar.

6

Beryl

Sep 30, 2025

·

Stayed 1 night

Room adequate for an overnight stay. Bed could do with being king size Food choice in bar / restaurant basic & quality of food that we had was average No USB points anywhere in room, only lots of unnecessary electric sockets

10

Lucille

Sep 14, 2025

·

Stayed 1 night

Hampton by hilton. Airport hotel. Very friendly staff clean rooms well done housekeeping. Breakfast very disappointing no fried eggs mushrooms or tomatoes and no fresh fruit. Breakfast needs stocking.

8

Neville

Oct 27, 2025

·

Stayed 2 nights

A genuinely comfortable stay in an excellent room. However, the breakfast could be significantly better with a few small changes - healthy choices, fresh fruit/nuts/seeds choice of eggs, non-dairy choices, vegetarian choices.

6

RP

Apr 1, 2024

·

Stayed 3 nights

We have always found the Hampton Inn welcoming and comfortable. But on this occasion sadly not, they had suffered a "2nd" flood in the dining area, whilst on the 1st occasion the complimentary Breakfast was available, this time we were not so lucky, and had snack bags delivered to our room instead. This was bad enough but on two of the three days of our stay, the managed to leave only one bag! As for the room, it was properly serviced only once, we couldn't reuse our towels and so had to call reception, had to ask for more supplies of tea and milk too. Lastly whilst we done visif hotels to watch TV, having called reception on arrival, and each time we used the TV having to reset the channels, this was very inconvenient. We will think again about staying here.

6

Jeanne S

Sep 10, 2025

·

Stayed 1 night

The breakfast is a joke. The waffle machine has not been there formonths now

10

Robert

Apr 15, 2025

·

Stayed 1 night

great location next to the airport terminal, new evening menu with lots of choice now

4

Amanda

Jun 13, 2025

·

Stayed 1 night

Good: clean, convenient, helpful staff, comfortable mattress and good pillow Bad: aircon not working so room boiling so slept poorly. Poor food, specifically the red Thai veg curry: stale poppadom, hard bread, tepid overcooked rice, barely any vegetables but lavish quantities of sliced chillies so far too hot to eat. Staff refunded it and we finally got baked potatoes nearly two hours after sitting down.

6

JOANNA

Sep 19, 2025

·

Stayed 1 night

Very handy location . Staff are very helpful. Rooms are clean. Breakfast is very poor with limited selection and cheap basic ingredients. I didn’t have an evening meal but the selection is very poor . The hotel stay isn't really worth the money except for convenience .

2

Tracy

Nov 9, 2025

·

Stayed 1 night

No ventilation Bad odour Poor breakfast , mould on bread!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$104
February	$105
March	$102
April	$108
May	$110
June	$114
July	$116
August	$121
September	$136
October	$121
November	$124
December	$112

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $149	5 $118
6	7 $103	8 $136	9 $117	10 $86	11 $107	12 $208
13 $95	14 $101	15	16 $113	17 $110	18 $129	19 $143
20 $110	21 $107	22 $95	23 $107	24 $94	25 $107	26 $148
27 $127	28 $144	29 $132	30 $97

Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $111	3 $111
4 $89	5 $96	6 $104	7 $134	8 $96	9 $149	10 $171
11 $110	12 $96	13 $98	14 $107	15 $96	16 $107	17 $172
18 $86	19 $95	20 $161	21 $107	22 $96	23 $139	24 $170
25 $101	26 $84	27 $89	28 $101	29 $95	30 $107	31 $148

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About this property

Location

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Who stays here?

What guests think

Property Policies

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Security deposit

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